Change-ABLE Organization

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Author :
Publisher : Jossey-Bass
ISBN 13 : 9781882939022
Total Pages : 324 pages
Book Rating : 4.9/5 (39 download)

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Book Synopsis Change-ABLE Organization by : William R. Daniels

Download or read book Change-ABLE Organization written by William R. Daniels and published by Jossey-Bass. This book was released on 1997-07-15 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors describe an integrated and pragmatic system for achieving critical business results based on their 46 collective years of business experience in the trenches. The book describes five key practices and values, uses graphics and analogies to describe highly adaptive and ineffective organizational cultures, warns about consequences of becoming Change-ABLE, and gives an in-depth look at one medium-sized organizations experience and success with the method.

Change

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119815886
Total Pages : 43 pages
Book Rating : 4.1/5 (198 download)

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Book Synopsis Change by : John P. Kotter

Download or read book Change written by John P. Kotter and published by John Wiley & Sons. This book was released on 2021-05-04 with total page 43 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transform your organization with speed and efficiency using this insightful new resource Incremental improvement is no longer sufficient in helping organizations navigate the complexity, uncertainty and volatility of today's world. In Change: How Organizations Achieve Hard-to-Imagine Results in Uncertain and Volatile Times, authors John P. Kotter, Vanessa Akhtar, and Gaurav Gupta explore how to create non-linear, dramatic change in your organization. You'll discover the emerging science of change that teaches us about how to build organizations – from businesses to governments – that change and adapt rapidly. In Change you'll discover: Why the ability of organizations to deal with threats and take advantage of opportunities in the face of ever greater complexity and uncertainty is being severely challenged In-depth, evidence-based, actionable solutions for dealing with institutional resistance to change Case studies and success stories that describe organizations who have successfully built the ability to change quickly into their DNA A universal approach for how to dramatically improve outcomes from various change efforts, including: strategy execution, digital transformation, restructuring, and more Perfect for managers, executives, and leaders at companies of all types and sizes, Change will also prove to be a valuable asset to other professionals who serve these organizations. This book is for anyone seeking a proven approach for delivering fast, sustainable and comprehensive results.

Immunity to Change

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1422129470
Total Pages : 340 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Immunity to Change by : Robert Kegan

Download or read book Immunity to Change written by Robert Kegan and published by Harvard Business Press. This book was released on 2009-02-15 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unlock your potential and finally move forward. A recent study showed that when doctors tell heart patients they will die if they don't change their habits, only one in seven will be able to follow through successfully. Desire and motivation aren't enough: even when it's literally a matter of life or death, the ability to change remains maddeningly elusive. Given that the status quo is so potent, how can we change ourselves and our organizations? In Immunity to Change, authors Robert Kegan and Lisa Lahey show how our individual beliefs--along with the collective mind-sets in our organizations--combine to create a natural but powerful immunity to change. By revealing how this mechanism holds us back, Kegan and Lahey give us the keys to unlock our potential and finally move forward. And by pinpointing and uprooting our own immunities to change, we can bring our organizations forward with us. This persuasive and practical book, filled with hands-on diagnostics and compelling case studies, delivers the tools you need to overcome the forces of inertia and transform your life and your work.

Built to Change

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118046919
Total Pages : 216 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Built to Change by : Edward E. Lawler, III

Download or read book Built to Change written by Edward E. Lawler, III and published by John Wiley & Sons. This book was released on 2011-02-17 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this groundbreaking book, organizational effectiveness experts Edward Lawler and Christopher Worley show how organizations can be “built to change” so they can last and succeed in today’s global economy. Instead of striving to create a highly reliable Swiss watch that consistently produces the same behavior, they argue organizations need to be designed in ways that stimulate and facilitate change. Built to Change focuses on identifying practices and designs that organizations can adopt so that they are able to change. As Lawler and Worley point out, organizations that foster continuous change Are closely connected to their environments Reward experimentation Learn about new practices and technologies Commit to continuously improving performance Seek temporary competitive advantages

Organization Effectiveness and Change Management

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Author :
Publisher : PHI Learning Pvt. Ltd.
ISBN 13 : 8120337034
Total Pages : 467 pages
Book Rating : 4.1/5 (23 download)

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Book Synopsis Organization Effectiveness and Change Management by : Kondalkar

Download or read book Organization Effectiveness and Change Management written by Kondalkar and published by PHI Learning Pvt. Ltd.. This book was released on 2010-01-30 with total page 467 pages. Available in PDF, EPUB and Kindle. Book excerpt: The text begins with a discussion on the definition of organizational effectiveness and its various models, and then goes on to explain the concepts of management by objectives, total quality management, business process reengineering, and six sigma, which are so crucial for organizational effectiveness. Expectations of customers are invariably increasing and quality-products are in demand more than ever before. Globalization and competition between companies have accentuated the problem. To fulfil customer aspirations and adhere to world class standards, organizations need to modify their structural framework. And so the text devotes a separate chapter each to such concepts as virtual organization, corporate governance, and developing collaborations. The book concludes with an emphasis on the role of motivation, leadership and team building in organization effectiveness. Case study given at the end of each chapter illustrates the concepts discussed and lends a practical flavour to the text. The book is designed for the postgraduate students of management. It would also be useful for the executives who want to implement change in their organization to be competitive in the market, and those who wish to keep pace with the changing business environment.

Integrating Change

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Author :
Publisher : Routledge
ISBN 13 : 1000417379
Total Pages : 271 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Integrating Change by : Mel Toomey

Download or read book Integrating Change written by Mel Toomey and published by Routledge. This book was released on 2021-09-26 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change processes in organizations are time consuming, expensive, and often don’t create the intended results. This book creates a new way for leaders to relate to change from a place of deeper understanding. Based on years of research, consulting, and teaching, the models and frameworks described in this book have been applied successfully in organizations such as Johnson & Johnson, AT&T, IBM, Facebook, Charles Schwab & Company, and Accenture. The book provides breakthrough thinking to leaders who find themselves in the chaos of multiple, high amplitude changes that cannot be managed from an autocratic or even a participative mindset. The successful transformation of a human system does not require that people change who they are so much as it requires they become more of who they are—more like themselves. Change does not require new step-by-step models offered by an outside expert. It requires teaching people how to become model builders. As a result of this deeper transformation of mindset, not only will people in the organization be able to manage the particular change crisis facing them in the moment, they will develop a new relationship to change so that strategic thinking and breakthrough business outcomes become part of the organizational norm. This book will primarily appeal to experienced leaders, senior managers, and change agents who have learned that the textbook recipes for initiating or responding to change don’t work. It is also useful supplementary reading for students of organizational studies and leadership.

It Starts with One

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Author :
Publisher : Pearson P T R
ISBN 13 : 9780132319843
Total Pages : 162 pages
Book Rating : 4.3/5 (198 download)

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Book Synopsis It Starts with One by : J. Stewart Black

Download or read book It Starts with One written by J. Stewart Black and published by Pearson P T R. This book was released on 2008 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: “PROVOCATIVE, PRACTICAL, POWERFUL!” –Stephen R. Covey, Author of The Seven Habits of Highly Effective People “For any executive, this is an excellent roadmap for leading strategic change!” –Bill Marriott, Chairman and CEO, Marriott International, Inc. “Finally a book that gets it right. Organizations don’t change. People change. It Starts with One gives extremely practical tools to make real change happen.” –Jack Zenger, Author of The Extraordinary Leader and CEO and Co-founder of ZengerFolkman “All successful businesses accept the need for change. It Starts with One steers the reader through the complexities of modern leadership and delivers a powerful framework for transforming old patterns of action into new strategic direction, emphasizing what matters most–the people.” –Edward Dolman, CEO, Christie’s International plc “Black and Gregersen debunk the myth that organizations change by changing the organization. They understand the real dynamics a leader must manage to convert the hearts and minds of people in a complex organization to a new direction. If you are trying to shake things up and make lasting change, this is a must-read book.” –Gary L. Crittenden, CFO Citigroup “This book broke my own brain barrier, asking me to think differently about ideas and processes that I’d become too comfortable with. It’s a significant contribution to the field of organizational change and will undoubtedly help us be more successful with change. And I love the maps–they provoke my intellect and imagination.” –Margaret J. Wheatley, Author of Leadership and the New Science, Turning to One Another, and Finding Our Way “What a pleasure to find a book on change focused on ‘leading’ rather than ‘managing’ change. Leaders create change; they don’t react to it. This book addresses the crux of that leadership issue by focusing on people, where the real change must occur.” –Richard D. Hanks, Chairman and President, Mindshare Technologies “Few things add greater value than effectively leading strategic change. Few books show you how to do it better than this one.” –Dave Ulrich, Author of Leadership Brand, Professor of Business, University of Michigan and Partner, The RBL Group (www.rbl.net) “A significant barrier to any major change or innovation management process is in transparently defining the past and desired future state, then connecting the move from the former to latter in an inspirational way. It Starts with One offers novel framing and straightforward stepback, targeted thinking that can streamline and turbocharge the challenging change process.” –David N. DiGiulio, Consultant and former Vice President, Research & Development, Procter & Gamble “Leading successful strategic change is one of the biggest and most important challenges executives face today. Black and Gregersen offer a practical set of concepts and tools to meet that challenge.” –Sue Lee, Senior Vice President, Human Resources and Communications, Suncor Energy Inc. “I found this book special in several ways. It is not the usual description of the stages of change. Instead, it describes the process of change in human terms–the way people really experience it. They go beneath and look at assumptions (mind maps) that hold people back from being able to change.” –Jean Broom, Consultant and former Senior Vice President, Human Resources, Itochu International, Inc. “Talk about change has far outstripped leaders’ ability to successfully lead it. Black and Gregersen push the change leaders to explore how they think about or ‘map’ the world in which we live. These maps become either a critical barrier or an asset to their ability to lead change. The authors also provide a challenging self-examination for the serious leader to assess his or her ability to create long-lasting and effective change. Thoughtful leaders will give this a very thoughtful read.” –Ralph Christensen, Author of Roadmap to Strategic HR “Strategic change happens one person at a time. Black and Gregersen bring this statement to life by supplying critical insight combined with essential tools for helping individuals negotiate their way through organizational change.” –Tyler Bolli, Director, Human Resources, Kohler Company “This book presents a refreshing new way to think about leading change in organizations. Black and Gregersen redraw our maps of the change process in a compelling and practical way that gets right to the heart of making real change possible.” –Marion Shumway, Organization Development Program Manager, Intel “Insightful handbook packed full of valuable wisdom for unlocking the power of mental maps in any organization’s change efforts.” –Dave Kinard, Executive Director for Leadership and Organizational Development, Eli Lilly and Company “Too often in the trenches of organizational life, we deceive ourselves by believing that if we get the boxes in an organization chart or the big systems behind the boxes just right, then organizations change. Black and Gregersen artfully uncover this deception by revealing a new, eye-opening approach to change that can help any leader of change become much stronger and better at it.” –Mark Hamberlin, Director, Human Resources European Markets Cisco Systems Inc. Today, virtually every organization faces massive change. Unfortunately, change is extraordinarily difficult, and most attempts to initiate and sustain it fail. In It Starts with One, J. Stewart Black and Hal B Gregersen identify the core problem: changing individuals and the “mental maps” inside their heads must happen before you can change the organization. Just as actual maps guide people’s footsteps, mental maps guide daily behavior. Successful strategic change for the organization is all about changing individual mental maps and behaviors first, because they are the organization. To change organizations, you must break through your own brain barrier–and help those around you do the same. One step at a time, It Starts with One shows how to do that: how to create new destinations, and new, more inspiring effective paths to sustainable change. Black and Gregersen systematically identify the brain barriers that stand in your way: failure to see, failure to move, and failure to finish. Drawing on their extensive experience consulting with world-class organizations, they offer integrated tools, strategies, and solutions for overcoming each of these obstacles. This edition offers even more effective tools, more guidance on leading change in globalizing environments, and more insight into changing your own mental maps...liberating yourself to transform your entire organization. Overcoming the failure to see Why organizations miss obvious market transformations–and what to do about it Breaking through the failure to move Why people fail to change even when they see the need–and how to break through this barrier Conquering the failure to finish Why change “stalls out” and how to maintain the momentum Anticipating change Why too often people let the need to change become a crisis before acting–to build to a crisis before acting–and how to create the capability to anticipate change, move when needed, and finish in the future without “being told” To Change the Organization, First Change the Individual. To Change the Individual, Read This Book! Seventy percent of organizations that seek strategic change fail. Organizations can’t change because individuals don’t change. Individuals don’t change because powerful mental maps stand in their way. This book offers a powerful, start-to-finish strategy for helping people redraw their mental maps–and unleash their power to deliver superior, sustained strategic change. Thoroughly updated with new techniques, case studies, and examples, this book offers even more valuable insights for today’s leaders and managers. Among the highlights: a detailed new discussion of how you must change in order to lead change…new guidance on leading change in global environments…and more integrated tools and solutions you can start using today!

Management of Organizational Change

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Author :
Publisher : SAGE
ISBN 13 : 9780761934158
Total Pages : 372 pages
Book Rating : 4.9/5 (341 download)

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Book Synopsis Management of Organizational Change by : K Harigopal

Download or read book Management of Organizational Change written by K Harigopal and published by SAGE. This book was released on 2006-04-14 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational Change is a complex yet essential process for growth and development in business. The second edition of this insightful book examines the nature of this critical process in the light of the rapid changes in the business environment and intense global competition.The author revisits fundamental concepts, as well as presents new ideas, activities, and processes associated with how to plan, implement and manage effective transformational change. The book highlights:- The nature and process of transformational change and the paradigms basic to the change process- The basic concepts and strategic leverages of change- The need for and ways of aligning current tasks, systems, processes, and culture with organizational goals- The support systems required for change and the need to develop and maintain these systems- Ways of tuning organizations for change- Managing change through people by optimizing individual and group effortsSupported by numerous case studies and written in a lucid and reader-friendly style, this book will be a definitive guide for students, scholars, and practitioners.

Starts with One, It

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Author :
Publisher : Prentice Hall
ISBN 13 : 0132716410
Total Pages : 236 pages
Book Rating : 4.1/5 (327 download)

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Book Synopsis Starts with One, It by : J. Stewart Black

Download or read book Starts with One, It written by J. Stewart Black and published by Prentice Hall. This book was released on 2008-01-10 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today, virtually every organization faces massive change. Unfortunately, change is extraordinarily difficult, and most attempts to initiate and sustain it fail. In It Starts with One, J. Stewart Black and Hal B Gregersen identify the core problem: changing individuals and the “mental maps” inside their heads must happen before you can change the organization. Just as actual maps guide people’s footsteps, mental maps guide daily behavior. Successful strategic change for the organization is all about changing individual mental maps and behaviors first, because they are the organization. To change organizations, you must break through your own brain barrier—and help those around you do the same. One step at a time, It Starts with One shows how to do that: how to create new destinations, and new, more inspiring effective paths to sustainable change. Black and Gregersen systematically identify the brain barriers that stand in your way: failure to see, failure to move, and failure to finish. Drawing on their extensive experience consulting with world-class organizations, they offer integrated tools, strategies, and solutions for overcoming each of these obstacles. This edition offers even more effective tools, more guidance on leading change in globalizing environments, and more insight into changing your own mental maps...liberating yourself to transform your entire organization. Overcoming the failure to see Why organizations miss obvious market transformations—and what to do about it Breaking through the failure to move Why people fail to change even when they see the need—and how to break through this barrier Conquering the failure to finish Why change “stalls out” and how to maintain the momentum Anticipating change Why too often people let the need to change become a crisis before acting—to build to a crisis before acting—and how to create the capability to anticipate change, move when needed, and finish in the future without “being told” To Change the Organization, First Change the Individual. To Change the Individual, Read This Book! Seventy percent of organizations that seek strategic change fail. Organizations can’t change because individuals don’t change. Individuals don’t change because powerful mental maps stand in their way. This book offers a powerful, start-to-finish strategy for helping people redraw their mental maps—and unleash their power to deliver superior, sustained strategic change. Thoroughly updated with new techniques, case studies, and examples, this book offers even more valuable insights for today’s leaders and managers. Among the highlights: a detailed new discussion of how you must change in order to lead change...new guidance on leading change in global environments...and more integrated tools and solutions you can start using today!

ADKAR

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Author :
Publisher : Prosci
ISBN 13 : 9781930885509
Total Pages : 164 pages
Book Rating : 4.8/5 (855 download)

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Book Synopsis ADKAR by : Jeff Hiatt

Download or read book ADKAR written by Jeff Hiatt and published by Prosci. This book was released on 2006 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.

Organizational Change Workbook

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Author :
Publisher : Lulu.com
ISBN 13 : 0359758266
Total Pages : 108 pages
Book Rating : 4.3/5 (597 download)

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Book Synopsis Organizational Change Workbook by : Paul Gerhardt, PhD.

Download or read book Organizational Change Workbook written by Paul Gerhardt, PhD. and published by Lulu.com. This book was released on 2019-07-07 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is your complete step-by-step guide for being an effective leader of organizational change. Use this workbook to read about what it takes to create positive organizational change. Everything you need to know about creating change based upon the latest research and models. External and Internal factors bring about change. Read the short lessons, reflect, then build your skills by doing the short writing assignments at your own convenience. Major lessons from years of research and insights learned from doing organizational change in today's every-changing workplaces have led to the development of this workbook. Start by reading each lesson and then do the activity as you desire. Visit www.SupervisionEssentials.com for other great training products and leadership lessons.

Leading Change

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1422186431
Total Pages : 210 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Leading Change by : John P. Kotter

Download or read book Leading Change written by John P. Kotter and published by Harvard Business Press. This book was released on 2012 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the ill-fated dot-com bubble to unprecedented merger and acquisition activity to scandal, greed, and, ultimately, recession -- we've learned that widespread and difficult change is no longer the exception. By outlining the process organizations have used to achieve transformational goals and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work.

Terms of Engagement

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Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 9781576750841
Total Pages : 256 pages
Book Rating : 4.7/5 (58 download)

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Book Synopsis Terms of Engagement by : Richard H. Axelrod

Download or read book Terms of Engagement written by Richard H. Axelrod and published by Berrett-Koehler Publishers. This book was released on 2000 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: He presents four essential new principles that lead to an engaged, committed organization: widening the circle of involvement, connecting people to each other and ideas, creating communities for action, and practicing democratic principles.".

Resizing the Organization

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0787966681
Total Pages : 433 pages
Book Rating : 4.7/5 (879 download)

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Book Synopsis Resizing the Organization by : Kenneth De Meuse

Download or read book Resizing the Organization written by Kenneth De Meuse and published by John Wiley & Sons. This book was released on 2003-02-03 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presented by the Society for Industrial and Organizational Psychology, this much-needed resource offers a wealth of theoretical information, best business practices, and winning techniques for executives who must guide their companies through the often difficult processes of mergers, acquisitions, downsizings, and other transitions. Written by top experts in the field, Resizing the Organization is a field guide for applying industrial and organizational psychology theories and practices to the management of change strategies.

The Open Organization

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1625275277
Total Pages : 246 pages
Book Rating : 4.6/5 (252 download)

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Book Synopsis The Open Organization by : Jim Whitehurst

Download or read book The Open Organization written by Jim Whitehurst and published by Harvard Business Press. This book was released on 2015 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on open source principles of transparency, participation, and collaboration, "open management" challenges conventional business ideas about what companies are, how they run, and how they make money. This book provides the blueprint for putting it into practice in your own firm. He covers challenges that have been missing from the conversation to date, among them: how to scale engagement; how to have healthy debates that net progress; and how to attract and keep the "Social Generation" of workers. Through a mix of vibrant stories, candid lessons, and tested processes, Whitehurst shows how Red Hat has blown the traditional operating model to pieces by emerging out of a pure bottom up culture and learning how to execute it at scale. And he explains what other companies are, and need to be doing to bring this open style into all facets of the organization.

Change from the Inside Out

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Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523000414
Total Pages : 184 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis Change from the Inside Out by : Erika Andersen

Download or read book Change from the Inside Out written by Erika Andersen and published by Berrett-Koehler Publishers. This book was released on 2021-10-26 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change initiatives fail because humans are hardwired to return to what's worked for us in the past. This book offers a straightforward process for rewiring ourselves and those we lead to be more change-capable. Erika Andersen says avoiding change has been a historical imperative. In this book, she shows how we can overcome that reluctance and get good at making necessary change. Using a fictional story about a jewelry business changing generational hands, Andersen lays out a five-step model for addressing both this human side of change and its practical aspects: Step 1: Clarify the change and why it's needed—Get clear on what the change is and the benefits it will bring. Step 2: Envision the future state—Build a shared picture of the post-change future. Step 3: Build the change—Bring together a change team, engage key stakeholders, and plan the change. Step 4: Lead the transition—Build a transition plan that supports the human side of the change, then engage the whole organization in making the change. Step 5: Keep the change going—Work to make your organization permanently more change-capable. With opportunities to self-reflect and try out the ideas and approaches throughout, this book is a practical guide to thriving in this era of nonstop change.

How Successful Organizations Implement Change

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Author :
Publisher : Project Management Institute
ISBN 13 : 1628253878
Total Pages : 403 pages
Book Rating : 4.6/5 (282 download)

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Book Synopsis How Successful Organizations Implement Change by : Emad E. Aziz

Download or read book How Successful Organizations Implement Change written by Emad E. Aziz and published by Project Management Institute. This book was released on 2017-10-02 with total page 403 pages. Available in PDF, EPUB and Kindle. Book excerpt: The only constant is change—especially in today's business environment. Increasing globalization and the rise of new markets and technologies are forcing companies to compete in a more turbulent world than ever. To survive and thrive, organizations must be able to continuously evolve. Unfortunately, people tend to resist change. Uncertainty can be daunting, and people generally prefer to keep doing what they already know, avoiding unfamiliar situations, particularly in their work. The good news is that change can be managed using the same processes many organizations already use in their day-to-day project management activities. After all, every project results in some type of change to an organization. Building on the Project Management Institute's Managing Change in Organizations: A Practice Guide, and drawing on the project management expertise of a wide variety of authors, How Successful Organizations Implement Change explains the critical aspects of the change management process and outlines the methods that project, program, and portfolio managers can utilize to bring effective change in a complex and transient business context. For practitioners who are directly leading the change effort as well as those affected by it; for executives formulating strategies, even those managing operations; and for academics researching or teaching others about organizational change management, the examples provided in this book cover a broad range of industries and areas of business. How Successful Organizations Implement Change combines the change management knowledge of experts, academics, researchers, and practitioners with tools, processes, and templates, all of which make this volume a valuable resource, a must-have, for leaders of change in organizations.