Case Study Fedex Corporation

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Case Study Â Fedex Corporation

Author : Alexander Berger
Publisher : GRIN Verlag
ISBN 13 : 3640939506
Total Pages : 57 pages
Book Rating : 4.6/5 (49 download)

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Book Synopsis Case Study Â Fedex Corporation by : Alexander Berger

Download or read book Case Study Â Fedex Corporation written by Alexander Berger and published by GRIN Verlag. This book was released on 2011-06 with total page 57 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research Paper (undergraduate) from the year 2010 in the subject Business economics - Business Management, Corporate Governance, grade: 63%, University of Sunderland, language: English, abstract: The FedEx Corporation founded in 1971 in Memphis is a logistic company which provides transportation, e-commerce, and business services. The company is globally presence in 220 countries and has more than 260,000 employees. In 1973 FedEx introduced the next-day delivery revolutionising the distribution industry. Since the foundation FedEx made large investments in research and development as well as in its logistic infrastructure. As of January 2000, FedEx created a worldwide network consisting of 34,000 drop-off locations, 10 million square feet of warehouse space, 648 aircrafts, and 60,000 vehicles. In addition FedEx introduced several technological innovations which in turn has given the company an enormous competitive advantage. Nevertheless the environment changes constantly due to the increasing number of competitors, financial crisis or globalisation. Due to this strategic management becomes more and more important for FedEx. This report presents a critical analysis and evaluation of the strategic development of the FedEx Corporation. This report is divided into three parts. In the first part the external environment of FedEx is presented within the scope of Porter's five forces. Further Porter's Value Chain techniques will be outlined and their practical relevance to strategic planners at FedEx Corporation will be described. Then the core competencies and capabilities of FedEx between 1973 and 2000 will be identified. At the end of the first part the main advantages and disadvantages of international trade to FedEx Corporation will be mentioned. In the second part Whittington's 'Classical' and 'Evolutionary' Schools of Thought in the context of strategy development at FedEx from 1973 to 2000 will be presented. Last but not least in the third part the implications fo

Case Study – FedEx Corporation

Author : Alexander Berger
Publisher : GRIN Verlag
ISBN 13 : 3640939395
Total Pages : 30 pages
Book Rating : 4.6/5 (49 download)

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Book Synopsis Case Study – FedEx Corporation by : Alexander Berger

Download or read book Case Study – FedEx Corporation written by Alexander Berger and published by GRIN Verlag. This book was released on 2011-06-17 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research Paper (undergraduate) from the year 2010 in the subject Business economics - Business Management, Corporate Governance, grade: 63%, University of Sunderland, language: English, abstract: The FedEx Corporation founded in 1971 in Memphis is a logistic company which provides transportation, e-commerce, and business services. The company is globally presence in 220 countries and has more than 260,000 employees. In 1973 FedEx introduced the next-day delivery revolutionising the distribution industry. Since the foundation FedEx made large investments in research and development as well as in its logistic infrastructure. As of January 2000, FedEx created a worldwide network consisting of 34,000 drop-off locations, 10 million square feet of warehouse space, 648 aircrafts, and 60,000 vehicles. In addition FedEx introduced several technological innovations which in turn has given the company an enormous competitive advantage. Nevertheless the environment changes constantly due to the increasing number of competitors, financial crisis or globalisation. Due to this strategic management becomes more and more important for FedEx. This report presents a critical analysis and evaluation of the strategic development of the FedEx Corporation. This report is divided into three parts. In the first part the external environment of FedEx is presented within the scope of Porter’s five forces. Further Porter’s Value Chain techniques will be outlined and their practical relevance to strategic planners at FedEx Corporation will be described. Then the core competencies and capabilities of FedEx between 1973 and 2000 will be identified. At the end of the first part the main advantages and disadvantages of international trade to FedEx Corporation will be mentioned. In the second part Whittington’s ‘Classical’ and ‘Evolutionary’ Schools of Thought in the context of strategy development at FedEx from 1973 to 2000 will be presented. Last but not least in the third part the implications for strategic management of Stacey’s four loops including the rational, the overt politics, the covert politics, and the culture and cognition will be critically evaluated.

Customer Culture

Author : Michael D. Basch
Publisher : FT Press
ISBN 13 : 0130353310
Total Pages : 638 pages
Book Rating : 4.1/5 (33 download)

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Book Synopsis Customer Culture by : Michael D. Basch

Download or read book Customer Culture written by Michael D. Basch and published by FT Press. This book was released on 2002 with total page 638 pages. Available in PDF, EPUB and Kindle. Book excerpt: The executive who pioneered FedEx's legendary customer culture shows exactly how to go beyond talk and make it happen for real. Basch identifies the key cultural obstacles and leadership failures that dilute customer focus, and demonstrates how to build systems and structures that help good people deliver great customer service.

Strategic Management Analysis of FedEx

Author : Oluwagbenga Afolabi
Publisher : GRIN Verlag
ISBN 13 : 3668783810
Total Pages : 44 pages
Book Rating : 4.6/5 (687 download)

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Book Synopsis Strategic Management Analysis of FedEx by : Oluwagbenga Afolabi

Download or read book Strategic Management Analysis of FedEx written by Oluwagbenga Afolabi and published by GRIN Verlag. This book was released on 2018-08-27 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: Seminar paper from the year 2018 in the subject Business economics - Business Management, Corporate Governance, grade: 100.00, Saint Leo University, language: English, abstract: The need for the services of logistic companies has experienced a geometric increase in recent times, fueled by the spike in online shopping. Our company focus on this strategic analysis is the Federal Express (FedEx), established on April 17, 1973, by W. Smith a Yale graduate. However, logistic companies have not been able to meet up with the demand for their services because they lack the capacity to fulfill these deliveries. This is largely due to the firm’s limited resources and unpreparedness for such geometric increase for parcel delivery. Even though the company was not able to meet all its scheduled parcel deliveries, the firm still recorded a substantial gain in 2017, the majority of which came from ground delivery. Therefore, our strategic plan includes repositioning the FedEx ground delivery service to capture this externality and increase ground delivery services revenue by 20 percent. Using the EFE and IFE matrices, we determined that Amazon accounts for about half or 53 percent of the United States online sales. Although the company is entering the logistics business, we believe the rate of shop-and-ship commerce will double that of last year. However, the existing system is not capable of meeting the demand for on-time delivery, especially during the peak period. To address the above problem, we recommended a strategic alternative for FedEx based on the results of various strategical analysis tools used that converged to the same conclusion i.e., the need for FedEx to expand its ground delivery service. Further, this strategic alternative consists of opening new Hubs, increasing ground delivery vehicles and delivery drivers. However, adopting these alternative strategies has its associated advantages and threats. Some of the advantages of expanding its ground delivery system are for the firm to effectively capture the benefits of the spike in online purchases. Furthermore, opening more Pickup/Delivery Stations and (Hubs) can ensure speed of shipment and delivery. However, one of the major impediments to this strategy is the cost associated with increasing its delivery fleets and drivers. Therefore, channeling a portion of the Tax cut windfall to purchasing these vehicles and hiring new delivery drivers will yield a return on investment in the long-run based on the result of the strategic analysis.

Federal Express Corporation

Author : Kimberley Rouse
Publisher :
ISBN 13 :
Total Pages : 84 pages
Book Rating : 4.:/5 (259 download)

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Book Synopsis Federal Express Corporation by : Kimberley Rouse

Download or read book Federal Express Corporation written by Kimberley Rouse and published by . This book was released on 1991 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Changing How the World Does Business

Author : Roger Frock
Publisher : Berrett-Koehler Publishers
ISBN 13 : 157675880X
Total Pages : 259 pages
Book Rating : 4.5/5 (767 download)

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Book Synopsis Changing How the World Does Business by : Roger Frock

Download or read book Changing How the World Does Business written by Roger Frock and published by Berrett-Koehler Publishers. This book was released on 2006-10 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: From one of the founding executives of FedEx comes the first full inside story of how Fed Ex came to be one of the world's most successful, innovative, and admired companies. Frock reveals the details of how the company was conceived, launched, and kept afloat despite incredible obstacles.

User Opinions and Usage of Corporate Style Guides for FedEx Divisional Communications

Author : Wendy Lynn Wallace
Publisher :
ISBN 13 :
Total Pages : 154 pages
Book Rating : 4.:/5 (569 download)

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Book Synopsis User Opinions and Usage of Corporate Style Guides for FedEx Divisional Communications by : Wendy Lynn Wallace

Download or read book User Opinions and Usage of Corporate Style Guides for FedEx Divisional Communications written by Wendy Lynn Wallace and published by . This book was released on 1999 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt:

FedEx Corp

Author : Pauline Ng
Publisher :
ISBN 13 :
Total Pages : 20 pages
Book Rating : 4.:/5 (513 download)

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Book Synopsis FedEx Corp by : Pauline Ng

Download or read book FedEx Corp written by Pauline Ng and published by . This book was released on 2000 with total page 20 pages. Available in PDF, EPUB and Kindle. Book excerpt:

And You Call This F-Ing Leadership?

Author : Steven H. Newhouse
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781483917870
Total Pages : 0 pages
Book Rating : 4.9/5 (178 download)

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Book Synopsis And You Call This F-Ing Leadership? by : Steven H. Newhouse

Download or read book And You Call This F-Ing Leadership? written by Steven H. Newhouse and published by Createspace Independent Publishing Platform. This book was released on 2014-02-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: FedEx Freight's bungled $780 million acquisition of the assets of Watkins Motor Lines as related by Steven H. Newhouse, a company officer who lived through it, is a unique case study on leadership that chronicles the calamitous demise of the company that became FedEx National LTL. This narrative provides many pertinent examples of and valuable insights into leadership and relevant perspectives on the importance of valuing workplace cultures. Newhouse shares a poignant story of how not to lead in juxtaposition to the insights of a successful leader who understands the importance of valuing workplace cultures. What happened to the Watkins Motor Lines workforce once it became FedEx National LTL should never have happened, but it did due to a combination of inadequate leadership and a bad economy. This is the story of how a journey down a highway that began with high hopes and aspirations became littered with broken promises, countless disappointments and a final disastrous end: the demise of a 74-year-old highly successful and profitable nationwide trucking company that employed 10,000 employees and had over $1 billion in revenue the year it was acquired by FedEx. Steve Newhouse is a retired vice president and managing director of Human Resources from FedEx National LTL and FedEx Freight Corporation. After obtaining his BBA and MBA from Western Michigan University, he spent 43 years in Human Resources management with seven different corporations after serving as an Adjutant and Personnel Officer for an Air Defense Artillery Battalion in the US Army. He spent 24 of those years as a vice president of Human Resources at four different corporations. This case study will provide you with a meaningful perspective and deeper understanding of what it means to be an effective leader to your workforce and what it takes to become the leader for whom you yourself would want to work.

The Art of Company Valuation and Financial Statement Analysis

Author : Nicolas Schmidlin
Publisher : John Wiley & Sons
ISBN 13 : 1118843053
Total Pages : 275 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis The Art of Company Valuation and Financial Statement Analysis by : Nicolas Schmidlin

Download or read book The Art of Company Valuation and Financial Statement Analysis written by Nicolas Schmidlin and published by John Wiley & Sons. This book was released on 2014-04-30 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Art of Company Valuation and Financial Statement Analysis: A value investor’s guide with real-life case studies covers all quantitative and qualitative approaches needed to evaluate the past and forecast the future performance of a company in a practical manner. Is a given stock over or undervalued? How can the future prospects of a company be evaluated? How can complex valuation methods be applied in practice? The Art of Company Valuation and Financial Statement Analysis answers each of these questions and conveys the principles of company valuation in an accessible and applicable way. Valuation theory is linked to the practice of investing through financial statement analysis and interpretation, analysis of business models, company valuation, stock analysis, portfolio management and value Investing. The book’s unique approach is to illustrate each valuation method with a case study of actual company performance. More than 100 real case studies are included, supplementing the sound theoretical framework and offering potential investors a methodology that can easily be applied in practice. Written for asset managers, investment professionals and private investors who require a reliable, current and comprehensive guide to company valuation, the book aims to encourage readers to think like an entrepreneur, rather than a speculator, when it comes to investing in the stock markets. It is an approach that has led many to long term success and consistent returns that regularly outperform more opportunistic approaches to investment.

EBusiness Essentials

Author : Mark Norris
Publisher : John Wiley & Sons
ISBN 13 :
Total Pages : 360 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis EBusiness Essentials by : Mark Norris

Download or read book EBusiness Essentials written by Mark Norris and published by John Wiley & Sons. This book was released on 2001-03-05 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: eBusiness is growing rapidly and new issues are emerging in this global and real-time activity. This new edition to the hugely successful eBusiness Essentials explores the increasingly important area of mobile data access. In addition, it shows how eBusiness is evolving and how technology can be progressively used to build more sophisticated solutions. Balancing its technical depth with a clear and practical analysis of market models it enables the reader to deploy the available and emerging technology effectively and appropriately. In addition to the established yet equally important features such as security, payment and trust, supply chain integration and customer to supplier trade it includes: * mBusiness covering key issues such as roving and roaming access and the technologies GPRS, UMTS and WAP * Help for the reader to formulate their own eBusiness strategy by drawing out some general principles * Virtual mobile network operators: data extensions to the mobile switch, home and visitor location * Analysis and real world examples of mobile services * The technical options,impact, integration, mechanics and implications of evolving eBusiness Primarily aimed at planners, engineers, managers and developers in the IT, multimedia and on-line industries. Recommended reading for students in computer science, electrical and electronic engineering, IT and telecommunications.

Business Innovation

Author : Vijay Pandiarajan
Publisher : Routledge
ISBN 13 : 1000538249
Total Pages : 356 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis Business Innovation by : Vijay Pandiarajan

Download or read book Business Innovation written by Vijay Pandiarajan and published by Routledge. This book was released on 2022-01-25 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an understanding of innovation models and why they are important in the business context, and considers sources of innovation and how to apply business frameworks using real-world examples of innovation-led businesses. After providing a solid background to the key concepts related to innovation models, the book looks at why innovation takes place and where the sources of innovation lie, from corporate research to crowd-sourced and government-funded initiatives. Innovation models across manufacturing, services and government are explored, as well as measuring innovation, and the impact of design thinking and lean enterprise principles on innovation and sustainability-driven imperatives. Offering a truly comprehensive and global approach, Business Innovation should be core or recommended reading for advanced undergraduate, postgraduate, MBA and Executive Education students studying Innovation Management, Strategic Management and Entrepreneurship.

The Ultimate Six Sigma

Author : Keki R. Bhote
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 9780814426418
Total Pages : 460 pages
Book Rating : 4.4/5 (264 download)

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Book Synopsis The Ultimate Six Sigma by : Keki R. Bhote

Download or read book The Ultimate Six Sigma written by Keki R. Bhote and published by AMACOM Div American Mgmt Assn. This book was released on 2002 with total page 460 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Why confine a company to a handful of elitist black belts when we can convert all the people to black belts at a fraction of the cost and with far greater effectiveness." -- Author Keki R. Bhote Six Sigma started as a revolutionary quality tool at Motorola, gained fame as a powerful driver of cost savings at GE, and has spawned an entire industry of publications and consultants, many peddling a watered-down version of the original Motorola Six Sigma process. Now, Keki Bhote, one of the founders of Six Sigma, taps into the rigors and rewards of this breakthrough process--but moves it beyond mere quality to focus on total business excellence in 12 key areas. From customer loyalty to leadership to supply chain management, "The Ultimate Six Sigma" provides the techniques and metrics needed to measure success, and supplies self-assessment audits to help readers ensure that they're getting it right. Case studies illustrate how Six Sigma has been successfully implemented in each key area.

Think Like a Rock Star: How to Create Social Media and Marketing Strategies that Turn Customers into Fans, with a foreword by Kathy Sierra

Download Think Like a Rock Star: How to Create Social Media and Marketing Strategies that Turn Customers into Fans, with a foreword by Kathy Sierra PDF Online Free

Author : Mack Collier
Publisher : McGraw Hill Professional
ISBN 13 : 0071806105
Total Pages : 225 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Think Like a Rock Star: How to Create Social Media and Marketing Strategies that Turn Customers into Fans, with a foreword by Kathy Sierra by : Mack Collier

Download or read book Think Like a Rock Star: How to Create Social Media and Marketing Strategies that Turn Customers into Fans, with a foreword by Kathy Sierra written by Mack Collier and published by McGraw Hill Professional. This book was released on 2013-04-19 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: What's better than getting new customers? Turning existing ones into FANS. Everything marketers need to know to find, engage, and leverage the power of brand evangelists Think Like a Rock Star provides step-by-step instructions that show marketing professionals how to connect with customers both online and offline to create a truly fan-centric brand. Using case studies of how rock stars like Lady Gaga, Taylor Swift, Katy Perry, and Blink-182 cultivate fans, it teaches readers how to apply those lessons to create brand advocates who will grow profits, improve business frameworks, and contribute more than ever to the success of the brand. It also identifies successful and easily replicable marketing strategies of top brands such as Dell, Ford, Patagonia, and YouTube. Think Like a Rock Star is an indispensable tool for any marketing professional. Foreword by Kathy Sierra, cocreator of the Head First book series Mack Collier is a social media strategist, trainer, and speaker who specializes in helping companies better connect with their customers via social media. His clients include businesses of all sizes, from sole proprietorships to Fortune 500 companies.

Managing Human Resources, the Fedex Way

Author : Veerapaneni Rao
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (137 download)

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Book Synopsis Managing Human Resources, the Fedex Way by : Veerapaneni Rao

Download or read book Managing Human Resources, the Fedex Way written by Veerapaneni Rao and published by . This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Federal Express Corporation (FedEx) invented the express transportation and logistics industry in 1973. The company offered a service to ship packages of many sizes over both short and long distances. Speed and reliability were the core strengths of the company. Frederick Smith, the founder believed right from the inception that in order to stay ahead of competition and to deliver value to customers, he had to create a stimulating workplace and encourage his employees to give their best. FedEx encouraged employees to come out with innovative solutions apart from delivering documents and packages on time. It followed the people first policy at all times and shared the benefits of progress with employees. There was clear communication at all levels. There were sincere and genuine efforts to upgrade skills and competencies of employees through constant training sessions. Employee development was given top priority. The company had put excellent reward programs in place. It went out of the way to attract and retain talent through excellent HR practices. The case study throws light on how those HR best practices have helped the company to outwit competition and deliver unmatched value to customers all over the globe consistently.

Resource Manual for Airport In-terminal Concessions

Author :
Publisher : Transportation Research Board
ISBN 13 : 0309213533
Total Pages : 269 pages
Book Rating : 4.3/5 (92 download)

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Book Synopsis Resource Manual for Airport In-terminal Concessions by :

Download or read book Resource Manual for Airport In-terminal Concessions written by and published by Transportation Research Board. This book was released on 2011 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'TRB's Airport Cooperative Research Program (ACRP) Report 54: Resource Manual for Airport In-Terminal Concessions provides guidance on the development and implementation of airport concession programs. The report includes information on the airport concession process; concession goals; potential customers; developing a concession space plan and concession mix; the Airport Concessions Disadvantaged Business Enterprise (ACDBE) program; and concession procurement, contracting, and management practices"--Publisher's description.

At the Heart of Leadership

Author : Joshua M. Freedman
Publisher :
ISBN 13 : 9780971677272
Total Pages : 264 pages
Book Rating : 4.6/5 (772 download)

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Book Synopsis At the Heart of Leadership by : Joshua M. Freedman

Download or read book At the Heart of Leadership written by Joshua M. Freedman and published by . This book was released on 2007 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Where other books tell you about emotional intelligence, this book provides the roadmap to put it in action. Includes case for EQ, background, and detailed explanation of the Six Seconds EQ Model and how to use it to improve leadership -- and a free code to test your EQ strengths online.There are a handful of people in the world who have proven experience raising organizational performance with emotional intelligence. Freedman is one of the leaders.Using stories and data from his work around the world with organizations such as the US Marine Corps, Schlumberger, and FedEx, Freedman provides a practical guide to this critical topic.At the Heart of Leadership delivers a compelling case for leaders to attend to their own and their people's emotions as a critical asset for optimal performance. Then it shows you how.You'll learn the Six Seconds EQ Model, a practical three-step process to become more effective with emotions -- plus use the code in the back of the book for a free assessment of your EQ strengths.This book will show you how to lead more effectively by engaging your own and your people's emotions.