Capacity Management - A Practitioner Guide

Download Capacity Management - A Practitioner Guide PDF Online Free

Author :
Publisher : Van Haren
ISBN 13 : 9087535198
Total Pages : 234 pages
Book Rating : 4.0/5 (875 download)

DOWNLOAD NOW!


Book Synopsis Capacity Management - A Practitioner Guide by : Adam Grummit

Download or read book Capacity Management - A Practitioner Guide written by Adam Grummit and published by Van Haren. This book was released on 2009-07-29 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application Service Library (ASL) all note the importance of Capacity Management. This major title meets the need for an in-depth practical guide to this critical process. Written and reviewed by some of the world’s most respected experts in this field it shows how Capacity Management best practice can support provision of a consistent, acceptable service level at a known and controlled cost. Practical advice covers the essential control of two balances: Supply versus demand and resources versus cost. In times of mean, frugal economic measures, it is essential to focus on those practices that are effective and yield practical results. In enlightened times of sustainability, it is also a requirement to find solutions that satisfy the criteria for 'greenness'. This excellent title shows how Capacity Management works not only within an IT environment but also why it is pivotal in meeting high profile business demands. Aligns with ISO/IEC 20000 and ITIL® ­ISO/IEC lists a set of required capacity management deliverables ­ITIL outlines what should be done in capacity management ­this book starts to describe how to do it Covers details of what capacity management is all about: ­what is capacity management ­why do it – benefits and cost-benefit analysis ­how to do it – data-flows and activities ­who does it – roles and perspectives ­implementation, maintenance, improvement, tools Provides comprehensive templates and checklists: ­objectives, interfaces and data-flows, sub-practices and activities ­metrics, application sizing parameters, data for modelling ­deliverables, reports, CMMI levels, KPIs, risk matrix ­sample capacity plan

The Art of Capacity Planning

Download The Art of Capacity Planning PDF Online Free

Author :
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 0596551835
Total Pages : 156 pages
Book Rating : 4.5/5 (965 download)

DOWNLOAD NOW!


Book Synopsis The Art of Capacity Planning by : John Allspaw

Download or read book The Art of Capacity Planning written by John Allspaw and published by "O'Reilly Media, Inc.". This book was released on 2008-09-23 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Success on the web is measured by usage and growth. Web-based companies live or die by the ability to scale their infrastructure to accommodate increasing demand. This book is a hands-on and practical guide to planning for such growth, with many techniques and considerations to help you plan, deploy, and manage web application infrastructure. The Art of Capacity Planning is written by the manager of data operations for the world-famous photo-sharing site Flickr.com, now owned by Yahoo! John Allspaw combines personal anecdotes from many phases of Flickr's growth with insights from his colleagues in many other industries to give you solid guidelines for measuring your growth, predicting trends, and making cost-effective preparations. Topics include: Evaluating tools for measurement and deployment Capacity analysis and prediction for storage, database, and application servers Designing architectures to easily add and measure capacity Handling sudden spikes Predicting exponential and explosive growth How cloud services such as EC2 can fit into a capacity strategy In this book, Allspaw draws on years of valuable experience, starting from the days when Flickr was relatively small and had to deal with the typical growth pains and cost/performance trade-offs of a typical company with a Web presence. The advice he offers in The Art of Capacity Planning will not only help you prepare for explosive growth, it will save you tons of grief.

Capacity Management

Download Capacity Management PDF Online Free

Author :
Publisher : Thomson South-Western
ISBN 13 :
Total Pages : 296 pages
Book Rating : 4.3/5 (512 download)

DOWNLOAD NOW!


Book Synopsis Capacity Management by : John H. Blackstone

Download or read book Capacity Management written by John H. Blackstone and published by Thomson South-Western. This book was released on 1989 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Essentials of Capacity Management

Download Essentials of Capacity Management PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 0471272795
Total Pages : 260 pages
Book Rating : 4.4/5 (712 download)

DOWNLOAD NOW!


Book Synopsis Essentials of Capacity Management by : Reginald Tomas Yu-Lee

Download or read book Essentials of Capacity Management written by Reginald Tomas Yu-Lee and published by John Wiley & Sons. This book was released on 2002-10-15 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: ESSENTIALS OF CAPACITY MANAGEMENT Full of valuable tips, techniques, illustrative real-world examples, exhibits, and best practices, this handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments, and technologies in capacity management. "Proper capacity management is the driving force behind outstanding corporate performance. Essentials of Capacity Management clearly describes its impact on operations, as well as how to use measurement systems and process analysis to enhance capacity usage. This is a solid foundation in capacity management for the business professional!" —Steve Bragg, Author "Although capacity management is a fundamental concern, it-like many other fundamentals-is often scanted. In fact, there's little that's more important to most companies than their ability to manage their capacity, which is simply the ability to do work. Essentials of Capacity Management does a great job of giving a quick, yet thorough, overview of the many considerations involved." —Barry J. Brinker, Editor, Guide to Cost Management (John Wiley & Sons) "This book does an excellent job of relating processes to capacity. Managers and executives will better understand that managing the effectiveness and efficiency of processes reduces the amount of capacity required, thus providing an opportunity to reduce costs while improving process quality and reducing process time. It shows the relationship of capacity to demand on downstream processes. It shows that process flexibility reduces required capacity." —John Antos, President, Value Creation Group, Inc. The Wiley Essentials Series-because the business world is always changing...and so should you.

The Resource Management and Capacity Planning Handbook: A Guide to Maximizing the Value of Your Limited People Resources

Download The Resource Management and Capacity Planning Handbook: A Guide to Maximizing the Value of Your Limited People Resources PDF Online Free

Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071836195
Total Pages : 304 pages
Book Rating : 4.0/5 (718 download)

DOWNLOAD NOW!


Book Synopsis The Resource Management and Capacity Planning Handbook: A Guide to Maximizing the Value of Your Limited People Resources by : Jerry Manas

Download or read book The Resource Management and Capacity Planning Handbook: A Guide to Maximizing the Value of Your Limited People Resources written by Jerry Manas and published by McGraw Hill Professional. This book was released on 2014-08-29 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE DEFINITIVE GUIDE TO MAXIMIZING LIMITED RESOURCES TO INNOVATE AND GROW Trying to accomplish too much with too few resources has become almost customary in business today. More often than not, though, all that we "accomplish" is delayed projects, mass confusion, and missed opportunities--not the achievement of business goals. The Resource Management and Capacity Planning Handbook helps you tackle the critical challenges of resource management and capacity planning head on by providing a proven tool for making the leap from chaos to control: the Capacity Quadrant, a framework for addressing visibility, prioritization, optimization of existing resources, and integrated planning and governance. The Resource Management and Capacity Planning Handbook demystifies the complexities of resource capacity and demand management and offers clear ways for maximizing your limited resources to drive business growth and sustainability. This groundbreaking guide includes: The latest benchmark data from a comprehensive study of resource management Case studies from organizations that have used the book's methods with great success Tools for overcoming common barriers and making decisions involving time capture, resource assignments, and competing priorities Recommendations on ownership of the organization's resource management and capacity planning functions Considerations for addressing the human side of resource management and capacity planning The Resource Management and Capacity Planning Handbook gives you the information, insight, and proven methods to take your company where it has never been before. PRAISE FOR THE RESOURCE MANAGEMENT AND CAPACITY PLANNING HANDBOOK "There are lots of leadership books, scores of human resources books, and plenty of project and portfolio management books. This is the first book dedicated to what is essentially the drivetrain of organizations--the effective use of its people toward its most important activities. This is Manas's best and most ambitious book yet." -- Judith E. Glaser, CEO, Benchmark Communications, Inc.; Chairman of The Creating WE Institute; and author of the bestselling Conversational Intelligence "Jerry's book and the Capacity Quadrant model he outlines give you a realistic view of your workforce and an approach to maximizing the 'people power' in your organization that's easy to understand and apply. It could very well help transform your company and make you a hero in the process!" -- Dave Garrett, President and CEO, ProjectManagement.com "Unlike lifeless products, people skills and capacity are difficult to measure and vary widely between 'good' days and 'bad' days. Manas steps nimbly through this minefield with solid evidence and practical advice--all laced together in an easy-to-read style." -- R. Max Wideman FCSCE, FEIC, FICE, FPMI "It didn't take me too long into reading when I realized how much we really needed this book. I wish we had it when we started implementing Resource Capacity Planning and Investment Planning. I will make sure all of my staff members have copies." -- Gary Merrifield, PMP, Manager, IT Project Delivery and Quality Assurance, Blue Cross Blue Shield of Louisiana "A great guide to the most important topic in management: how to maximize your limited people resources." -- Hans Heuschkel, Senior Business Intelligence Analyst/Project Manager, Swiss insurance company

Dynamic Capacity Management for Healthcare

Download Dynamic Capacity Management for Healthcare PDF Online Free

Author :
Publisher : CRC Press
ISBN 13 : 9781439819760
Total Pages : 226 pages
Book Rating : 4.8/5 (197 download)

DOWNLOAD NOW!


Book Synopsis Dynamic Capacity Management for Healthcare by : Pierce Story

Download or read book Dynamic Capacity Management for Healthcare written by Pierce Story and published by CRC Press. This book was released on 2016-04-19 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: While hospitals can learn from other industries, they cannot be improved or run like factories. With work that is more individualized than standardized, and limited control over volume and arrivals, even the leanest-minded hospital must recognize that healthcare systems are more dynamic than nearly any work environment. Written with the creativity needed to navigate the rapidly changing landscape of healthcare, Dynamic Capacity Management for Healthcare: Advanced Methods and Tools for Optimization presents the unique new tools, methodologies, and thinking required of healthcare systems that want to survive and thrive in a reduced reimbursement, higher-cost world. Demonstrating his approaches and recommendations through case studies specific to the complex issues of healthcare delivery, Pierce Story, a long-time and passionate healthcare operations expert, shows how hospitals and health systems can make leaps in performance in an environment in which both financial and human resources are shrinking as expectations for clinical perfection continue to rise. Through its unique approach to the dynamic management of complex care systems, this volume raises the bar for what is possible. This text presents an excellent opportunity for healthcare’s change agents to meet the challenges and responsibilities of our day.

ITIL Capacity Management (paperback)

Download ITIL Capacity Management (paperback) PDF Online Free

Author :
Publisher : Pearson Education
ISBN 13 : 0132480026
Total Pages : 456 pages
Book Rating : 4.1/5 (324 download)

DOWNLOAD NOW!


Book Synopsis ITIL Capacity Management (paperback) by : Larry Klosterboer

Download or read book ITIL Capacity Management (paperback) written by Larry Klosterboer and published by Pearson Education. This book was released on 2011-02-17 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Business-Focused, Best-Practice Guide to Succeeding with ITIL Capacity Management Using ITIL® capacity management processes, IT organizations can eliminate waste and overbuying, reduce both equipment and staffing costs, drive more value from existing investments, and consistently provide the right resources to meet the needs of the business. Now, in this comprehensive, best-practice guide, leading ITIL expert Larry Klosterboer systematically explains how to manage capacity using the ITIL framework and techniques. Drawing on his extensive ITIL experience, Klosterboer covers all facets of ITIL-based capacity management, and offers proven solutions to the challenges IT organizations encounter in implementation. He presents expert guidance on accurately projecting demand and growth, planning and staffing, tool selection, process implementation, and much more. This book’s practical insights will be invaluable to every IT leader who wants to leverage ITIL’s best practices for capacity management, and for every business and technical manager who wants IT to deliver greater value, efficiency, and effectiveness. Coverage includes Making the business case for capacity management Establishing specific goals for capacity management Mastering ITIL capacity management terminology Predicting capacity in dynamic, fast-changing organizations Implementing systems that help you anticipate trends Defining capacity plans, staffing capacity management teams, and implementing ongoing processes Linking capacity with performance management and with other ITIL processes Selecting the right capacity management tools for your environment Integrating capacity issues into your IT project management discipline Using “business capacity planning” to help the entire business become more agile

Cloud Capacity Management

Download Cloud Capacity Management PDF Online Free

Author :
Publisher : Apress
ISBN 13 : 1430249242
Total Pages : 175 pages
Book Rating : 4.4/5 (32 download)

DOWNLOAD NOW!


Book Synopsis Cloud Capacity Management by : Navin Sabharwal

Download or read book Cloud Capacity Management written by Navin Sabharwal and published by Apress. This book was released on 2013-08-26 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cloud Capacity Management helps readers in understanding what the cloud, IaaS, PaaS, SaaS are, how they relate to capacity planning and management and which stakeholders are involved in delivering value in the cloud value chain. It explains the role of capacity management for a creator, aggregator, and consumer of cloud services and how to provision for it in a 'pay as you use model'. This involves a high level of abstraction and virtualization to facilitate rapid and on demand provisioning of services. The conventional IT service models take a traditional approach when planning for service capacity to provide optimum services levels which has huge cost implications for service providers. This book addresses the gap areas between traditional capacity management practices and cloud service models. It also showcases capacity management process design and implementation in a cloud computing domain using ITSM best practices. This book is a blend of ITSM best practices and infrastructure capacity planning and optimization implementation in various cloud scenarios. Cloud Capacity Management addresses the basics of cloud computing, its various models, and their impact on capacity planning. This book also highlights the infrastructure capacity management implementation process in a cloud environment showcasing inherent capabilities of tool sets available and the various techniques for capacity planning and performance management. Techniques like dynamic resource scheduling, scaling, load balancing, and clustering etc are explained for implementing capacity management.

Total Capacity Management

Download Total Capacity Management PDF Online Free

Author :
Publisher : CRC Press
ISBN 13 : 1000162214
Total Pages : 350 pages
Book Rating : 4.0/5 (1 download)

DOWNLOAD NOW!


Book Synopsis Total Capacity Management by : The Ima Foundation Far

Download or read book Total Capacity Management written by The Ima Foundation Far and published by CRC Press. This book was released on 2020-07-26 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ten years in discussion and development, Total Capacity Management provides the most complete overview of the history and techniques of capacity cost management-a timely, yet timeless, issue applicable to both capital-intensive and labor-intensive organizations. Through explanations of various capacity cost management models, executives and managers can create the most appropriate model for their organization's distinct needs. Total Capacity Management shows the way for companies and managers to gain and maintain an exceptional competitive edge.

Hospital Capacity Management

Download Hospital Capacity Management PDF Online Free

Author :
Publisher : CRC Press
ISBN 13 : 1000364763
Total Pages : 224 pages
Book Rating : 4.0/5 (3 download)

DOWNLOAD NOW!


Book Synopsis Hospital Capacity Management by : Robbin Dick

Download or read book Hospital Capacity Management written by Robbin Dick and published by CRC Press. This book was released on 2021-03-19 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospital Capacity Management: Insights and Strategies details many of the key processes, procedures, and administrative realities that make up the healthcare system we all encounter when we visit the ED or the hospital. It walks through, in detail, how these systems work, how they came to be this way, why they are set up as they are, and then, in many cases, why and how they should be improved right now. Many examples pulled from the lifelong experiences of the authors, published studies, and well-documented case studies are provided, both to illustrate and support arguments for change. First and foremost, it is necessary to remember that the mission of our healthcare system is to take care of patients. This has been forgotten at times, causing many of the issues the authors discuss in the book including hospital capacity management. This facet of healthcare management is absolutely central to the success or failure of a hospital, both in terms of its delivery of care and its ability to survive as an institution. Poor hospital capacity management is a root cause of long wait times, overcrowding, higher error rates, poor communication, low satisfaction, and a host of other commonly experienced problems. It is important enough that when it is done well, it can completely transform an entire hospital system. Hospital capacity management can be described as optimizing a hospital’s bed availability to provide enough capacity for efficient, error-free patient evaluation, treatment, and transfer to meet daily demand. A hospital that excels at capacity management is easy to spot: no lines of people waiting and no patients in hallways or sitting around in chairs. These hospitals don’t divert incoming ambulances to other hospitals; they have excellent patient safety records and efficiently move patients through their organization. They exist but are sadly in the minority of American hospitals. The vast majority are instead forced to constantly react to their own poor performance. This often results in the building of bigger and bigger institutions, which, instead of managing capacity, simply create more space in which to mismanage it. These institutions are failing to resolve the true stumbling blocks to excellent patient care, many of which you may have experienced firsthand in your own visit to your hospital. It is the hope of the authors that this book will provide a better understanding of the healthcare delivery system.

A-Z of Capacity Management

Download A-Z of Capacity Management PDF Online Free

Author :
Publisher : Booklocker.com
ISBN 13 : 9781634927574
Total Pages : 260 pages
Book Rating : 4.9/5 (275 download)

DOWNLOAD NOW!


Book Synopsis A-Z of Capacity Management by : Dominic Ogbonna

Download or read book A-Z of Capacity Management written by Dominic Ogbonna and published by Booklocker.com. This book was released on 2017-11-20 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most often we are told the "what and why" of capacity management, but not how to make it happen. This book provides good practical approach on how to implement the process, with a view to bringing its benefits to the organization. Capacity management is incomplete without business driven capacity planning.

Capacity Planning for Computer Systems

Download Capacity Planning for Computer Systems PDF Online Free

Author :
Publisher : Academic Press
ISBN 13 : 1483266257
Total Pages : 230 pages
Book Rating : 4.4/5 (832 download)

DOWNLOAD NOW!


Book Synopsis Capacity Planning for Computer Systems by : Tim Browning

Download or read book Capacity Planning for Computer Systems written by Tim Browning and published by Academic Press. This book was released on 2014-05-10 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Capacity Planning for Computer Systems covers the principles, concepts, and practical application of capacity planning to computer systems. This book is divided into nine chapters and begins with an introduction to the foundation and metrics of capacity planning. The subsequent chapters deal with the business elements, service levels, forecasting, and predictions of capacity planning, along with the regression techniques, forecast monitoring, and revision for the field. The remaining chapters highlight the applications of capacity planning, including in systems optimization, computer disk, tape, and tape drive. These chapters also provide the charting and graphics presentations for capacity planning. This book will be of value to computer scientists and researchers.

Capacity Management

Download Capacity Management PDF Online Free

Author :
Publisher : BSI British Standards Institution
ISBN 13 : 0580446417
Total Pages : 74 pages
Book Rating : 4.5/5 (84 download)

DOWNLOAD NOW!


Book Synopsis Capacity Management by : Jenny Dugmore

Download or read book Capacity Management written by Jenny Dugmore and published by BSI British Standards Institution. This book was released on 2005 with total page 74 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book covers the requirements for the capacity management process in clause 6.5 of ISO/IEC 20000. It describes the capacity management process and its role as a link between business plans, workloads, capacity and performance. It also covers the planning required to ensure a service provider is able to deliver a service that allows the customer's business to operate effectively. The book describes capacity management for all types of resources within the scope of service management.

Capacity Management

Download Capacity Management PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 100 pages
Book Rating : 4.3/5 (121 download)

DOWNLOAD NOW!


Book Synopsis Capacity Management by :

Download or read book Capacity Management written by and published by . This book was released on 1988 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt:

VMware Performance and Capacity Management

Download VMware Performance and Capacity Management PDF Online Free

Author :
Publisher : Packt Publishing Ltd
ISBN 13 : 1785883933
Total Pages : 546 pages
Book Rating : 4.7/5 (858 download)

DOWNLOAD NOW!


Book Synopsis VMware Performance and Capacity Management by : Iwan 'e1' Rahabok

Download or read book VMware Performance and Capacity Management written by Iwan 'e1' Rahabok and published by Packt Publishing Ltd. This book was released on 2016-03-31 with total page 546 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master SDDC Operations with proven best practices About This Book Understand the drawbacks of the traditional paradigm and management that make operations difficult in SDDC Master performance and capacity management in Software-Defined Data Center Operationalize performance and capacity monitoring with proven dashboards Who This Book Is For This book is primarily for any system administrator or cloud infrastructure specialist who is interested in performance management and capacity management using VMware technologies. This book will also help IT professionals whose area of responsibility is not VMware, but who work with the VMware team. You can be Windows, Linux, Storage, or Network team; or application architects. Note that prior exposure to the VMware platform of data-center and cloud-based solutions is expected. What You Will Learn Simplify the task of performance and capacity management Master the counters in vCenter and vRealize Operations and understand their dependency on one another Educate your peers and management on SDDC Operations Complete your SDDC monitoring to include non-VMware components Perform SDDC performance troubleshooting Explore real-life examples of how super metric and advanced dashboards Introduce and implement a Performance SLA Accomplish your Capacity Management by taking into service tiering and performance SLA In Detail Performance management and capacity management are the two top-most issues faced by enterprise IT when doing virtualization. Until the first edition of the book, there was no in-depth coverage on the topic to tackle the issues systematically. The second edition expands the first edition, with added information and reorganizing the book into three logical parts. The first part provides the technical foundation of SDDC Management. It explains the difference between a software-defined data center and a classic physical data center, and how it impacts both architecture and operations. From this strategic view, it zooms into the most common challenges—performance management and capacity management. It introduces a new concept called Performance SLA and also a new way of doing capacity management. The next part provides the actual solution that you can implement in your environment. It puts the theories together and provides real-life examples created together with customers. It provides the reasons behind each dashboard, so that you get the understanding on why it is required and what problem it solves. The last part acts as a reference section. It provides a complete reference to vSphere and vRealize Operations counters, explaining their dependencies and providing practical guidance on the values you should expect in a healthy environment. Style and approach This book covers the complex topic of managing performance and capacity in an easy-to-follow style. It relates real-world scenarios to topics in order to help you implement the book's teachings on the go.

Gaining Control

Download Gaining Control PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470097949
Total Pages : 336 pages
Book Rating : 4.4/5 (7 download)

DOWNLOAD NOW!


Book Synopsis Gaining Control by : James G. Correll

Download or read book Gaining Control written by James G. Correll and published by John Wiley & Sons. This book was released on 2007-02-09 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this new edition of Gaining Control, the authors present best practices for optimizing control of manufacturing processes to meet business objectives. This reliable resource includes real solutions for measurable improvements in effectiveness, employee engagement, and morale. Written by leading experts, it’s perfect for anyone who manages production facilities or supply chains and includes updated coverage of many new developments.

The Routledge Companion to Cost Management

Download The Routledge Companion to Cost Management PDF Online Free

Author :
Publisher : Routledge
ISBN 13 : 1136234276
Total Pages : 596 pages
Book Rating : 4.1/5 (362 download)

DOWNLOAD NOW!


Book Synopsis The Routledge Companion to Cost Management by : Falconer Mitchell

Download or read book The Routledge Companion to Cost Management written by Falconer Mitchell and published by Routledge. This book was released on 2013-08-22 with total page 596 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the last two decades, cost management has been an area of dynamic change and development. This is evident in the extensive inventory of new, high-profile techniques that have emerged. With cost management now firmly established as a distinct sub-discipline within management accounting, The Routledge Companion to Cost Management is a timely reference volume covering both practical developments and research in this area. Topics covered include: Cost control issues Cost analysis and decision making Cost management systems Environmental cost management With chapters from an international team of contributors, this prestigious companion will prove an indispensible addition to any library with aspirations of keeping up-to-date with the world of accounting.