Candidate Experience

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Candidate Experience

Author : Kevin W. Grossman
Publisher : Kogan Page Publishers
ISBN 13 : 1398605344
Total Pages : 281 pages
Book Rating : 4.3/5 (986 download)

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Book Synopsis Candidate Experience by : Kevin W. Grossman

Download or read book Candidate Experience written by Kevin W. Grossman and published by Kogan Page Publishers. This book was released on 2022-06-03 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written for HR professionals and all those responsible for talent acquisition, this evidence-based guide explains what candidate experience is, why it matters and how it impacts the bottom line. Candidate Experience discusses why talent acquisition is more than just recruitment and provides expert guidance on all the key phases of the experience: attraction, application, interviewing, offer and onboarding. There is clear explanation of how to use data, metrics and KPIs to track and measure candidate experience as well as essential coverage of how to excel at recruitment in a post-Covid world from remote interviewing to surge hiring and identifying the new skills a company needs to thrive. This book takes a strategic approach to candidate experience and offers advice on how to deal with business resistance whether this is due to cost, time, regulation or perceived value. Supported by insights from more than 10 years of research in the area from over 1,200 companies and over 1.25 million candidates, practical tools such as a business impact calculator and case studies from organizations including AT&T, Walgreens and Deluxe, this is essential reading for all those responsible for acquiring and engaging the talent the business needs to succeed.

AI-Oriented Competency Framework for Talent Management in the Digital Economy

Author : Alex Khang
Publisher : CRC Press
ISBN 13 : 1040022251
Total Pages : 457 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis AI-Oriented Competency Framework for Talent Management in the Digital Economy by : Alex Khang

Download or read book AI-Oriented Competency Framework for Talent Management in the Digital Economy written by Alex Khang and published by CRC Press. This book was released on 2024-05-29 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the digital-driven economy era, an AI-oriented competency framework (AIoCF) is a collection to identify AI-oriented knowledge, attributes, efforts, skills, and experiences (AKASE) that directly and positively affect the success of employees and the organization. The application of skills-based competency analytics and AI-equipped systems is gradually becoming accepted by business and production organizations as an effective tool for automating several managerial activities consistently and efficiently in developing and moving the capacity of a company up to a world-class level. AI-Oriented Competency Framework for Talent Management in the Digital Economy: Models, Technologies, Applications, and Implementation discusses all the points of an AIoCF, which includes predictive analytics, advisory services, predictive maintenance, and automated processes, which help to make the operations of project management, personnel management, or administration more efficient, profitable, and safe. The book includes the functionality of emerging career pathways, hybrid learning models, and learning paths related to the learning and development of employees in the production or delivery fields. It also presents the relationship between skills taxonomy and competency framework with interactive methods using datasets, processing workflow diagrams, and architectural diagrams for easy understanding of the application of intelligent functions in role-based competency systems. By also covering upcoming areas of AI and data science in many government and private organizations, the book not only focuses on managing big data and cloud resources of the talent management system but also provides cybersecurity techniques to ensure that systems and employee competency data are secure. This book targets a mixed audience of students, engineers, scholars, researchers, academics, and professionals who are learning, researching, and working in the field of workforce training, human resources, talent management systems, requirement, headhunting, outsourcing, and manpower consultant services from different cultures and industries in the era of digital economy.

High-Tech High-Touch Recruiting

Author : Barbara Bruno
Publisher : Kogan Page Publishers
ISBN 13 : 1789665167
Total Pages : 233 pages
Book Rating : 4.7/5 (896 download)

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Book Synopsis High-Tech High-Touch Recruiting by : Barbara Bruno

Download or read book High-Tech High-Touch Recruiting written by Barbara Bruno and published by Kogan Page Publishers. This book was released on 2020-09-10 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: CATEGORY SILVER WINNER: Axiom Awards 2021 - Human Resources/Employee Training Category Despite global economic conditions, companies are always looking to attract and retain the best talent. Unfortunately, almost 30% of US job seekers leave a new job within the first 30 days. Why? Many new recruiters rely too heavily on high-tech tools to attract candidates and may not have learned the fundamental relationship-building skills that help recruiters ensure that clients and candidates are a good match. High-Tech High-Touch Recruiting provides recruiters with an end-to-end process for recruiting the highest caliber talent who, after they are hired, will become engaged employees. While emphasizing the overall importance of building "high-touch" relationship-building skills, the book outlines how these can be blended successfully with "high-tech" tools such as AI-powered software applications to identify a large pool of qualified job candidates. Once you've identified candidates, the author cautions against the sole use of text and email communication and suggests that recruiters conduct a general interview in order to better ascertain whether a candidate is the best fit for the role. High-Tech High-Touch Recruiting comes with online resources including sample offer letters, recruiting scripts, job requisitions, interview scorecard, a listing of characteristics of best hires and guidelines for a 9-step telephone interview process.

Candidate Experience. What do Candidates experience and what do they expect during Application Processes?

Author : Jacqueline Mortsiefer
Publisher : GRIN Verlag
ISBN 13 : 3668675082
Total Pages : 92 pages
Book Rating : 4.6/5 (686 download)

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Book Synopsis Candidate Experience. What do Candidates experience and what do they expect during Application Processes? by : Jacqueline Mortsiefer

Download or read book Candidate Experience. What do Candidates experience and what do they expect during Application Processes? written by Jacqueline Mortsiefer and published by GRIN Verlag. This book was released on 2018-04-03 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master's Thesis from the year 2017 in the subject Psychology - Work, Business, Organisational and Economic Psychology, grade: 1,0, Rhine-Waal University of Applied Sciences, language: English, abstract: The present explorative research study dealt with the candidate experience which is the sum of individual experiences of candidates with a potential employer during a recruiting process. The study examined which experiences candidates made and which expectations they have within application processes. In order to answer this question, a mixed-method approach was used. First, qualitative interviews (N = 4) were conducted. The content analysis revealed eleven categories which played an important role from the subjects’ perspective. Second, a quantitative online questionnaire (N = 170), based on these categories, was performed. The data were analyzed by means of descriptive analyses, t-tests or rather Mann-Whitney U tests, analyses of variance, and correlations. In general, the findings showed that the applicants had a quite positive candidate experience. However, some basic features have to be considered within application processes including aspects such as giving feedback, providing information about the application status, sending confirmations of receipt and rejections and the indication of a personal contact person. Furthermore, the study found significant differences between particular groups of applicants e.g. females and males, which are specified in the present work. In addition, the candidate experience correlated with the willingness for a renewed application and the likelihood to recommend the employer to others. Summarizing, it can be stated that taking into account the candidate experience offers a promising approach to master challenges like the demographic change, the skill shortage, the war for talent, and the digitization. By ensuring a positive candidate experience companies can differentiate from competitors in times in which there is change from an employer to an applicant market.

The Future of Recruitment

Author : Franziska Leutner
Publisher : Emerald Group Publishing
ISBN 13 : 1838675590
Total Pages : 224 pages
Book Rating : 4.8/5 (386 download)

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Book Synopsis The Future of Recruitment by : Franziska Leutner

Download or read book The Future of Recruitment written by Franziska Leutner and published by Emerald Group Publishing. This book was released on 2022-03-11 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Future of Recruitment explore how to use technology ethically to tackle past issues and future developments in recruitment, helping define new directions and values for a future of recruitment that serves society, employers, and job seekers alike.

Talent Makers

Author : Daniel Chait
Publisher : John Wiley & Sons
ISBN 13 : 1119785286
Total Pages : 275 pages
Book Rating : 4.1/5 (197 download)

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Book Synopsis Talent Makers by : Daniel Chait

Download or read book Talent Makers written by Daniel Chait and published by John Wiley & Sons. This book was released on 2021-03-30 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: Powerful ideas to transform hiring into a massive competitive advantage for your business Talent Makers: How the Best Organizations Win through Structured and Inclusive Hiring is essential reading for every leader who knows that hiring is crucial to their organization and wants to compete for top talent, diversify their organization, and build winning teams. Daniel Chait and Jon Stross, co-founders of Greenhouse Software, Inc, provide readers with a comprehensive and proven framework to improve hiring quickly, substantially, and measurably. Talent Makers will provide a step-by-step plan and actionable advice to help leaders assess their talent practice (or lack thereof) and transform hiring into a measurable competitive advantage. Readers will understand and employ: A proven system and principles for hiring used by the world's best companies Hiring practices that remove bias and result in more diverse teams An assessment of their hiring practice using the Hiring Maturity model Measurement of employee lifetime value in quantifiable terms, and how to increase that value through hiring The Talent Makers methodology is the result of the authors’ experience and the ideas and stories from their community of more than 4,000 organizations. This is the book that CEOs, hiring managers, talent practitioners, and human resources leaders must read to transform their hiring and propel their organization to new heights.

Strategic Staffing

Author : Jean Phillips
Publisher : SAGE Publications
ISBN 13 : 1948426404
Total Pages : 616 pages
Book Rating : 4.9/5 (484 download)

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Book Synopsis Strategic Staffing by : Jean Phillips

Download or read book Strategic Staffing written by Jean Phillips and published by SAGE Publications. This book was released on 2019-01-15 with total page 616 pages. Available in PDF, EPUB and Kindle. Book excerpt: Formerly published by Chicago Business Press, now published by Sage Strategic Staffing, 4e prepares all current and future managers to take a strategic and modern approach to the identification, attraction, selection, deployment, and retention of talent. Organizations increasingly realize that their employees are the key to executing their business strategies, and the current competition for talent has made the identification and attraction of high-performing employees essential for companies to succeed in their marketplaces. The right employees give their organization a competitive advantage that sets it apart and drives its performance. In today’s business environment, a company’s ability to execute its strategy and maintain its competitive edge depends even more on the quality of its employees. And the quality of a company’s employees is directly affected by the quality of its recruiting and staffing systems. Because hiring managers are involved in the staffing process, hiring managers and human resources (HR) professionals need to be familiar with strategic staffing techniques. Over the past 10 years, advancing technology and the increased application of data analytics have changed the practices of sourcing, recruiting, and staffing. Strategic Staffing 4e is grounded in research, communicates practical and modern staffing concepts and the role of staffing in organizational performance, and is engaging to read. The new edition contains updates to many sections on the roles of technology and analytics and adds more focus to the discussion of ethics that was added to the fourth edition. New research findings were also incorporated, and many company examples were updated. The fifth edition of Strategic Staffing continues to present up-to-date staffing theories and practices in an interesting, engaging, and easy-to-read format.

The Robot-Proof Recruiter

Author : Katrina Collier
Publisher : Kogan Page Publishers
ISBN 13 : 0749493232
Total Pages : 273 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis The Robot-Proof Recruiter by : Katrina Collier

Download or read book The Robot-Proof Recruiter written by Katrina Collier and published by Kogan Page Publishers. This book was released on 2019-08-03 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: FINALIST: Business Book Awards 2020 - HR & Management Category In a world of work where recruiters are constantly hearing that their role is at risk from AI, robotics and chatbots, it has never been more important to effectively attract and recruit the right people. Leveraging the power of social media and digital sourcing strategies is only part of the solution, and simply posting a job or sending a LinkedIn InMail is no longer enough. The Robot-Proof Recruiter shows you how to use the tools that reveal information that can be used to grab a potential candidate's attention among the overwhelming volume of material online. Full of expert guidance and practical tips, this book explains what works, what doesn't, and how you can stand out and recruit effectively in a world of technology overload. The Robot-Proof Recruiter will enable you to become the recruiter that candidates trust and the one they want to talk to. It contains essential guidance on overcoming obstacles - including how to recruit without an existing online presence, how to work effectively with hiring managers to improve the candidate experience, and how to use technology to support the candidate's journey from initial outreach, to application, to employee, and through to alumnus. This is an indispensable book for all recruitment professionals and HR practitioners who want to recruit the right people for their organization.

Top Talent Sourcing Tools for Recruiters

Author : Jonathan Kidder
Publisher :
ISBN 13 :
Total Pages : 254 pages
Book Rating : 4.5/5 (969 download)

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Book Synopsis Top Talent Sourcing Tools for Recruiters by : Jonathan Kidder

Download or read book Top Talent Sourcing Tools for Recruiters written by Jonathan Kidder and published by . This book was released on 2021-01-18 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you new to the world of talent sourcing? Maybe you've heard about recruiting tools that can help find candidates online? Maybe you have trouble finding a candidate's email or cell number in order to reach out?This book was created as a guide for Recruiters and Talent Sourcers who want to learn more about the market's latest recruitment tools, as well as those who want to take their recruitment game to the next level. This book covers both free and licensed products. It does a good job of highlighting important areas of recruiting from finding leads, finding contact info, to automating the outreach, tracking leads, and creating a personal ATS database or talent pipeline.

Essentials of Employee Recruitment

Author : Jerel E. Slaughter
Publisher : Taylor & Francis
ISBN 13 : 1040003893
Total Pages : 422 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Essentials of Employee Recruitment by : Jerel E. Slaughter

Download or read book Essentials of Employee Recruitment written by Jerel E. Slaughter and published by Taylor & Francis. This book was released on 2024-04-04 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an insightful and comprehensive summary of the field of employee recruitment. Written from a scientific evidence-based perspective, and with contributions from global experts, it reviews the relevant research in the various areas of recruitment, considers the most pressing current issues in studying recruitment topics, and designs future research agendas for the field. Organized into four sections, the text begins by presenting an overview of the study of recruitment, before moving on to demonstrate effective ways of attracting talent, covering methodology, practices, and organizational characteristics. The third section focuses on recruiting specific populations, including women, ethnic and racial minorities, college students, and employed job seekers. This book concludes by providing practical perspectives, with chapters describing how the applicant population is changing, how applicants interact with people and technology during recruitment, the interaction of applicant and organizational political ideology, and offering insights on how to design recruitment programs today and in the future. A foundational resource on employee recruitment, this is the ideal text for scholars and graduate students in industrial and organizational psychology and human resource management. It will also interest practitioners working in the area, along with executive and line managers tasked with responsibility for talent management.

Candidate-Centered Campaigns

Author : B. Arbour
Publisher : Springer
ISBN 13 : 1137387378
Total Pages : 215 pages
Book Rating : 4.1/5 (373 download)

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Book Synopsis Candidate-Centered Campaigns by : B. Arbour

Download or read book Candidate-Centered Campaigns written by B. Arbour and published by Springer. This book was released on 2016-04-30 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book discussed how contemporary political campaigns are increasingly sensitive to candidate-centered appeals, analyzing the strengths and weaknesses of their own candidate to determine how their personalities, backgrounds, and likability and background fit into a campaign narrative, theme, and issue agenda.

Strategic Staffing

Author : Jean Phillips
Publisher : SAGE Publications
ISBN 13 : 1071927701
Total Pages : 638 pages
Book Rating : 4.0/5 (719 download)

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Book Synopsis Strategic Staffing by : Jean Phillips

Download or read book Strategic Staffing written by Jean Phillips and published by SAGE Publications. This book was released on 2023-01-05 with total page 638 pages. Available in PDF, EPUB and Kindle. Book excerpt: Formerly published by Chicago Business Press, now published by Sage Strategic Staffing equips both current and future managers with the knowledge and skills to adopt a strategic and contemporary approach to talent identification, attraction, selection, deployment, and retention. Grounded in research, this text covers modern staffing concepts and practices in an engaging and reader-friendly format. Author Jean Phillips expertly guides students in developing a staffing strategy that aligns with business objectives, accurately forecasting talent needs, conducting thorough job or competency analysis, and strategically sourcing potential recruits. The Fifth Edition includes the effects of the COVID-19 pandemic on staffing needs worldwide, new coverage of staffing-related technologies, and updated examples throughout, providing students with the latest and most relevant knowledge in the field. Included with this title: LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don′t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Learn more.

Exceptional Talent

Author : Mervyn Dinnen
Publisher : Kogan Page Publishers
ISBN 13 : 0749479744
Total Pages : 193 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Exceptional Talent by : Mervyn Dinnen

Download or read book Exceptional Talent written by Mervyn Dinnen and published by Kogan Page Publishers. This book was released on 2017-05-03 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Attracting, hiring, developing and retaining the right people is crucial to an organization's success. The stakes have never been higher: a 2015 study by CAP suggests that the average cost of employee attrition is 20% of a mid-level employee's annual salary and up to 213% of a high-level executive's salary. In a business environment changing so rapidly that jobs which will be essential in 2020 don't even exist yet, Exceptional Talent examines how changes in technology, communication, and employee preferences are impacting the talent journey. It gives practical advice for how to build an effective recruitment and talent management strategy to meet the needs of the business today and prepare for the challenges of the future. Exceptional Talent covers how to build an authentic employer brand, explores new ways of sourcing candidates and explains how to use print, digital, social and mobile platforms to target the right people in the right way. Highlighting the impact of networks, relationships and referrals on talent acquisition, it also provides tools and techniques to create an efficient recruitment process, strategies for effective onboarding of new employees as well as practical advice and best practice case studies for retaining and engaging employees.

Executive Recruiting For Dummies

Author : David E. Perry
Publisher : John Wiley & Sons
ISBN 13 : 1119159113
Total Pages : 314 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis Executive Recruiting For Dummies by : David E. Perry

Download or read book Executive Recruiting For Dummies written by David E. Perry and published by John Wiley & Sons. This book was released on 2017-03-02 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tips and strategies to fill executive-level positions Recruiting for high-end executives requires a special skill-set, and Executive Recruiting For Dummies is here to help you add this niche talent to your arsenal. Whether you're an in-house human resources manager or a professional recruiter at a search firm, this friendly guide walks you through each step of filling that senior, executive, or other highly specialized position. This book covers the globalization of talent and the advantages of executive recruiting. It provides expert guidance on finding the right candidates, conducting hardy screening and interviewing processes, closing deals, and more. There are 10,000,000 businesses in America that hire at least one senior executive a year, and most turn to commissioning a third-party organization, such as an executive search firm. Rather than losing that next top-tier recruiting job, let Executive Recruiting For Dummies show you how to add this highly desirable and sought-after skill to your resume. Learn to recruit with precision Create a robust interview process Close the deal with a winning offer Find out how to work with professional recruiters Discover how to find the best talent and retain and attract clients with the help of Executive Recruiting For Dummies.

HR ANALYTICS

Author : GUPTA, DEEPA
Publisher : PHI Learning Pvt. Ltd.
ISBN 13 : 8119364562
Total Pages : 406 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis HR ANALYTICS by : GUPTA, DEEPA

Download or read book HR ANALYTICS written by GUPTA, DEEPA and published by PHI Learning Pvt. Ltd.. This book was released on 2024-03-08 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a comprehensive overview of various aspects of HR analytics. It delves into important definitions, the significance of HR analytics, methods of data collection and management, as well as specific areas such as recruitment analytics, performance management analytics, employee engagement analytics, and diversity, equity and inclusion (DEI) analytics. The book also explores ethical considerations, implementation strategies, and the role of HR analytics in workforce planning, succession planning, and employee wellness. Additionally, it discusses monitoring the impact of interventions and offers insights into the future of HR analytics. Besides, it offers a range of practical tools and templates for various applications. KEY FEATURES • Comprehensive coverage: Covers a wide range of topics related to HR analytics from the basics to more specialized areas. • Diverse tools and techniques: Includes discussions on various data analysis techniques, such as predictive analytics, machine learning, and statistical modelling. • Practical templates and forms: Inclusion of templates and forms, such as employee attitude surveys and KPI dashboards, make this book more hands-on and practical. • Ethical and legal considerations: Focusses on ethics and compliance/legal considerations for the evolving landscape of HR analytics. • Future-oriented content: Discusses on the future of HR analytics and emerging trends is a dimension of forward-looking. • Agile HR analytics: Includes Agile HR Analytics as an emerging trend. • Staying updated: Acknowledges the importance of staying updated on HR analytics trends. • Clarity and accessibility: Presents a clear, accessible, and engaging text making the book reader-friendly. • The book primarily intended to the students of business schools is equally valuable to the professionals in the field. For instructor’s resources, visit https://www.phindia.com/HR_ analytics_deepa_mukul_partha TARGET AUDIENCE • MBA — HR • Data Analytics and HR Professionals

Human Capital Management Standards

Author : Wilson Wong
Publisher : Kogan Page Publishers
ISBN 13 : 0749484357
Total Pages : 345 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Human Capital Management Standards by : Wilson Wong

Download or read book Human Capital Management Standards written by Wilson Wong and published by Kogan Page Publishers. This book was released on 2019-09-03 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Capital Management Standards is a comprehensive guide to the BSI and ISO frameworks for people management. Providing internationally agreed definitions and best practice guidance, it offers a foundation for sustainable people management and development practices in organizations. Covering everything from organizational governance, workforce planning, diversity and inclusion to learning and development, this book explores the key areas of people management throughout the employment life cycle, from initial hire to the time people move on from the organization. There is also coverage of additional business standards such as those related to occupational health and safety as well as the implications of implementing standards in a globalized and interconnected organizational context. Human Capital Management Standards will allow people professionals and managers in organizations of all sizes and types to develop and implement effective people policies and processes based on robust research to create a supportive organizational environment for a more productive workforce. This book also includes essential coverage of the standards assessment process and tips and advice on how to achieve successful accreditation. With case studies from organizations that have made HR interventions based on these standards and a glossary to explain the language of standards, this is an indispensable guide for HR professionals, managers and standards specialists in all organizations.

Ask a Manager

Author : Alison Green
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together