Designing Experiences

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Publisher : Columbia University Press
ISBN 13 : 0231549512
Total Pages : 257 pages
Book Rating : 4.2/5 (315 download)

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Book Synopsis Designing Experiences by : J. Robert Rossman

Download or read book Designing Experiences written by J. Robert Rossman and published by Columbia University Press. This book was released on 2019-07-23 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulties implementing a vision of delivering experiences beyond the provision of goods and services. Because experience design concepts and approaches are spread across multiple, often disconnected disciplines, there is no book that succinctly explains to students and aspiring professionals how to design them. J. Robert Rossman and Mathew D. Duerden present a comprehensive and accessible introduction to experience design. They synthesize the fundamental theories and methods from multiple disciplines and lay out a process for designing experiences from start to finish. Rossman and Duerden challenge us to reflect on what makes a great experience from the user’s perspective. They provide a framework of experience types, explaining people’s engagement with products and services and what makes experiences personal and fulfilling. The book presents interdisciplinary research underlying key concepts such as memory, intentionality, and dramatic structure in a down-to-earth style, drawing attention to both the macro and micro levels. Designing Experiences features detailed instructions and numerous real-world examples that clarify theoretical principles, making it useful for students and professionals. An invaluable overview of a growing field, the book provides readers with the tools they need to design innovative and indelible experiences and to move their organizations into the experience economy. Designing Experiences features a foreword by B. Joseph Pine II.

Patterns

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Publisher : Routledge
ISBN 13 : 1134909098
Total Pages : 156 pages
Book Rating : 4.1/5 (349 download)

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Book Synopsis Patterns by : Marilyn Charles

Download or read book Patterns written by Marilyn Charles and published by Routledge. This book was released on 2013-06-17 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years, various tributaries of psychoanalytic and developmental theory have flowed into our dawning understanding of the role of early sensory and affective experiences in the construction of our personal worlds. In Patterns: Building Blocks of Experience, Marilyn Charles shows how such primary experiences coalesce into patterns, those essential units of meaning that capture the unique subjectivity of each individual. Frequently "known" by their prosody or affective melody, patterns come to have profound meanings that we utilize in constructing basic notions of self and other. Through pattern, Charles holds, we approach elusive meanings through dimensions of shape, contour, and affective resonance. Such patterned understandings, in turn, become a mode of interchange through which we touch one another in ways that go beyond the overtly physical. Analytic patients, Charles finds, have often led early lives too full of "noise" to use their early sensory and affective experiences constructively. Such patients tend to live out patterns that operate unconsciously and have become literally incomprehensible. Analytic communication, by drawing explicit attention to such patterned experience, provides new images that intrude on ingrained patterns of thinking about the self and other. Out of the productive clash of analytically co-constructed images and the invariant patterns of the past emerge new conceptions of what the patient may choose to be in the present moment. Through it all, Charles displays an admirable willingness to sit in difficult spaces and to work through troubling therapeutic impasses from the inside out, rather than from some point of ostensible safety. This finely textured and richly evocative study, which grows out of Charles' extensive clinical work with artists, writers, and musicians, is a signal contribution to developmental theory, clinical theory, and the psychology of creativity.

Building the Realtime User Experience

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Author :
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1449395945
Total Pages : 323 pages
Book Rating : 4.4/5 (493 download)

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Book Synopsis Building the Realtime User Experience by : Ted Roden

Download or read book Building the Realtime User Experience written by Ted Roden and published by "O'Reilly Media, Inc.". This book was released on 2010-06-23 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Web is increasingly happening in realtime. With websites such as Facebook and Twitter leading the way, users are coming to expect that all sites should serve content as it occurs—on smartphones as well as computers. This book shows you how to build realtime user experiences by adding chat, streaming content, and including more features on your site one piece at a time, without making big changes to the existing infrastructure. You'll also learn how to serve realtime content beyond the browser. Throughout the book are many practical JavaScript and Python examples for advanced web developers that you can use on your site now. And in the final chapter, you'll build a location-aware game that combines all of the technologies discussed. Use the latest realtime syndication technology, including PubSubHubbub Build dynamic widgets on your homepage to show realtime updates from several sources Learn how to use long polling to "push" content from your server to browsers Create an application using the Tornado web server that makes sense of massive amounts of streaming content Understand the unique requirements for setting up a basic chat service Use IM and SMS to enable users to interact with your site outside of a web browser Implement custom analytics to measure engagement in realtime

Building Digital Experience Platforms

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Author :
Publisher : Apress
ISBN 13 : 148424303X
Total Pages : 387 pages
Book Rating : 4.4/5 (842 download)

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Book Synopsis Building Digital Experience Platforms by : Shailesh Kumar Shivakumar

Download or read book Building Digital Experience Platforms written by Shailesh Kumar Shivakumar and published by Apress. This book was released on 2019-01-31 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: Use digital experience platforms (DXP) to improve your development productivity and release timelines. Leverage the pre-integrated feature sets of DXPs in your organization's digital transformation journey to quickly develop a personalized, secure, and robust enterprise platform. In this book the authors examine various features of DXPs and provide rich insights into building each layer in a digital platform. Proven best practices are presented with examples for designing and building layers. A special focus is provided on security and quality attributes needed for business-critical enterprise applications. The authors cover modern and emerging digital trends such as Blockchain, IoT, containers, chatbots, artificial intelligence, and more. The book is divided into five parts related to requirements/design, development, security, infrastructure, and case study. The authors employ proven real-world methods, best practices, and security and integration techniques derived from their rich experience. An elaborate digital transformation case study for a banking application is included. What You'll Learn Develop a digital experience platform from end to endUnderstand best practices and proven methods for designing overall architecture, user interface and integration components, security, and infrastructureStudy real-world cases, including an elaborate digital transformation building an enterprise platform for a banking applicationKnow the open source tools and technology frameworks that can be used to build DXPs Who This Book Is For Web developers, full stack developers, digital enthusiasts, digital project managers, and architects

Building and Sustaining a Teaching Career

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Publisher : Cambridge University Press
ISBN 13 : 1108724728
Total Pages : 213 pages
Book Rating : 4.1/5 (87 download)

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Book Synopsis Building and Sustaining a Teaching Career by : Narelle Suzanne Lemon

Download or read book Building and Sustaining a Teaching Career written by Narelle Suzanne Lemon and published by Cambridge University Press. This book was released on 2020-05-26 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text supports pre-service teachers in developing mindfulness strategies as they undertake professional experience.

The Self-Build Experience

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Author :
Publisher : Policy Press
ISBN 13 : 1447348478
Total Pages : 341 pages
Book Rating : 4.4/5 (473 download)

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Book Synopsis The Self-Build Experience by : Salet, Willem

Download or read book The Self-Build Experience written by Salet, Willem and published by Policy Press. This book was released on 2020-05-06 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using a broad international comparative perspective spanning multiple countries across South America, Europe and Africa, contributors explore resident-led self-building for low and middle income groups in urban areas. Although social, economic and urban prosperity differs across these contexts, there exists a recurring, cross-continental, tension between formal governance and self-regulation. Contributors examine the multi-faceted regulation dilemmas of self-building under the conditions of modernization and consider alternative methods of institutionalization, place-making and urban design, reconceptualizing the moral and managerial ownership of the city. Innovative in scope, this book provides an array of globalized solutions for navigating regulatory tensions in order to optimize sustainable development for the future

The Self-Build Experience

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Author :
Publisher : Policy Press
ISBN 13 : 1447348443
Total Pages : 296 pages
Book Rating : 4.4/5 (473 download)

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Book Synopsis The Self-Build Experience by : Adama Belemviré

Download or read book The Self-Build Experience written by Adama Belemviré and published by Policy Press. This book was released on 2021-07-14 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book investigates self-build housing for low and middle-income groups in urbanized areas in three different continents: South America (Brazil and Ecuador), Europe (the Netherlands, Albany, and Turkey) and Africa (Ethiopia, Egypt and Burkina Faso). Although the levels of social and economic prosperity and the related housing and urban context across these three continents are vastly different, there is a recurring central field of tension of governmental regulation vis- -vis societal self-regulation. The following question will be at the center of the book: How is the capacity for self-regulation in practices of self-build housing and facilities related to formal domains of governance and regulation and how can this relationship be optimized to create more socially sustainable forms of urbanization?

The Self-Build Experience

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Author :
Publisher : Policy Press
ISBN 13 : 1447348427
Total Pages : 296 pages
Book Rating : 4.4/5 (473 download)

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Book Synopsis The Self-Build Experience by : Salet, Willem

Download or read book The Self-Build Experience written by Salet, Willem and published by Policy Press. This book was released on 2020-05-06 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using a broad international comparative perspective spanning multiple countries across South America, Europe and Africa, contributors explore resident-led self-building for low and middle income groups in urban areas. Although social, economic and urban prosperity differs across these contexts, there exists a recurring, cross-continental, tension between formal governance and self-regulation. Contributors examine the multi-faceted regulation dilemmas of self-building under the conditions of modernization and consider alternative methods of institutionalization, place-making and urban design, reconceptualizing the moral and managerial ownership of the city. Innovative in scope, this book provides an array of globalized solutions for navigating regulatory tensions in order to optimize sustainable development for the future

Building Time

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Publisher : Bloomsbury Publishing
ISBN 13 : 1350165204
Total Pages : 288 pages
Book Rating : 4.3/5 (51 download)

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Book Synopsis Building Time by : David Leatherbarrow

Download or read book Building Time written by David Leatherbarrow and published by Bloomsbury Publishing. This book was released on 2020-11-26 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: While most books on architecture concentrate on spatial themes, this book explores architecture's temporal dimensions. Through a series of close readings of buildings, both contemporary and classic, it demonstrates the centrality of time in modern architecture, and shows why an understanding of time is critical to understanding good architecture. All buildings exist in time. Even if designed for permanence, they change, slowly but inevitably. They change use, they accrue history and meaning, they decay – all of these processes are inscribed in time. So too is the path traced by the sun through a building, and the movements of the human body from room to room. Time, this book argues, is the framework for our spatial experience of architecture, and a key dimension of a building's structure and significance. Building Time presents twelve close readings of buildings and artworks which explore this idea. Examining works by distinctive modern architects – from Eileen Gray to Álvaro Siza and Wang Shu – it takes the reader, in some cases literally step-by-step, through a built work, and provides insightful reflections on the importance of 'making space for time' in architectural design. This is a book for both theorists and for architectural designers. Through it, theorists will find a way to rethink the fundamental premises and aims of design work, while designers will rediscover the order and ideas that shape the world around them-its buildings, interiors, and landscapes.

The Apple Experience: Secrets to Building Insanely Great Customer Loyalty (ENHANCED EBOOK)

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071813284
Total Pages : 298 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis The Apple Experience: Secrets to Building Insanely Great Customer Loyalty (ENHANCED EBOOK) by : Carmine Gallo

Download or read book The Apple Experience: Secrets to Building Insanely Great Customer Loyalty (ENHANCED EBOOK) written by Carmine Gallo and published by McGraw Hill Professional. This book was released on 2012-10-19 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for THE APPLE EXPERIENCE "There are three pillars of enchantment: likability, trustworthiness, and quality. The Apple experience is the best modern-day example of all three pillars. Carmine's book will help you understand and implement the same kind of world-class experience." --Guy Kawasaki, author of Enchantment and former chief evangelist of Apple "Carmine Gallo explains beautifully and simply just what makes the Apple retail experience so successful. No matter what kind of business you are in, there are insanely valuable lessons in this book!" --Garr Reynolds, author of Presentation Zen and The Naked Presenter "At its core, this book is not about Apple. It's about delivering the best experience possible." --Tony Hsieh, New York Times bestselling author of Delivering Happiness and CEO of Zappos.com, Inc. "An exciting resource for any business owner in any country who wants to reimagine the customer experience." --Loic Le Meur, CEO, LeWeb "Why can't other retail experiences be as great as an Apple store's? Not only does Carmine Gallo answer that question brilliantly, but he shows precisely how to make sure your customers never ask it about your business." --Matthew E. May, author of In Pursuit of Elegance and The Laws of Subtraction "Carmine Gallo gets to the magic of Steve Jobs: Touching people's lives. This simple, yet delightful vision should be at the heart of every retail interaction in the world today." --Peter Steinlauf, Chairman, Edmunds.com "This magnificent collection of insights illuminates the way for anyone who wants to create a truly great experience, whether in retail, service, or software. " --Dan Roam, author of The Back of the Napkin and Blah Blah Blah Reinvent your business to deliver Apple-like customer satisfaction and profits In The Apple Experience, internationally bestselling author Carmine Gallo details the principles and practices behind the company's total commitment to the customer and explains how your brand can achieve outstanding results by delivering this same high standard of service. Carmine Gallo interviewed professionals at all levels who have studied Apple, and he spent hundreds of hours observing the selling floor in Apple’s retail space and learning about Apple’s vision and philosophy. Using insights and data from these sources, he breaks down Apple’s customercentric model to provide an action plan with three distinct areas of focus: Inspire Your Internal Customer with training, support, and communications that create a “feedback loop” for improving performance at every level Serve Your External Customer with irresistible brand stories and dedicated salespeople who embody the APPLE five steps of service-- Approach, Probe, Present, Listen, End with a fond farewell Set the Stage by ensuring that no element is overlooked in creating an immersive retail environment where customers can see, touch, and learn about your products With The Apple Experience, you can improve the return on your investment in retail by adding real value to every customer interaction. Better still, any business that deals with people--employees or customers--can adopt the techniques to achieve Apple-like market dominance by enriching lives, building loyalty, and reimagining the customer experience. This enhanced eBook includes seven bonus videos! Each one focuses on a different lesson for Apple-style success and provides great visuals of different Apple stores throughout the country.

Product Experience

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Author :
Publisher : Elsevier
ISBN 13 : 0080556787
Total Pages : 687 pages
Book Rating : 4.0/5 (85 download)

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Book Synopsis Product Experience by : Hendrik N. J. Schifferstein

Download or read book Product Experience written by Hendrik N. J. Schifferstein and published by Elsevier. This book was released on 2011-04-28 with total page 687 pages. Available in PDF, EPUB and Kindle. Book excerpt: Product Experience brings together research that investigates how people experience products: durable, non-durable, or virtual. In contrast to other books, the present book takes a very broad, possibly all-inclusive perspective, on how people experience products. It thereby bridges gaps between several areas within psychology (e.g. perception, cognition, emotion) and links these areas to more applied areas of science, such as product design, human-computer interaction and marketing. The field of product experience research will include some of the research from four areas: Arts, Ergonomics, Technology, and Marketing. Traditionally, each of these four fields seems to have a natural emphasis on the human (ergonomics and marketing), the product (technology) or the experience (arts). However, to fully understand human product experience, we need to use different approaches and we need to build bridges between these various fields of expertise. Most comprehensive collection of psychological research behind product design and usability Consistenly addresses the 3 components of human-product experience: the human, the product, and the experience International contributions from experts in the field

All Work, No Pay

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Author :
Publisher : Ten Speed Press
ISBN 13 : 1607741695
Total Pages : 210 pages
Book Rating : 4.6/5 (77 download)

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Book Synopsis All Work, No Pay by : Lauren Berger

Download or read book All Work, No Pay written by Lauren Berger and published by Ten Speed Press. This book was released on 2012-01-03 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Land Killer Internships—and Make the Most of Them! These days, a college resume without internship experience is considered “naked.” Indeed, statistics show that internship experience leads to more job offers with highersalaries—and in this tough economy, college grads need all the help they can get. Enter Lauren Berger, internships expert and CEO of Intern Queen, Inc., whose comprehensive guide reveals insider secrets to scoring the perfect internship, building invaluable connections, boosting transferable skills, and ultimately moving toward your dream career. She’ll show you how to: Discover the best internship opportunities, from big companies to virtual internships Write effective resumes and cover letters Nail phone, Skype, and in-person interviews Know your rights as an intern Use social networking to your advantage Network like a pro Impress your boss Get solid letters of recommendation Turn internships into job opportunities With exercises, examples, and a go-getter attitude, this next-generation internship manual provides all the cutting-edge information students and recent grads will need to get a competitive edge in the job market. So what are you waiting for?

A Psychology of Building

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Author :
Publisher : Prentice Hall Direct
ISBN 13 : 9780137352173
Total Pages : 155 pages
Book Rating : 4.3/5 (521 download)

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Book Synopsis A Psychology of Building by : Glenn Robert Lym

Download or read book A Psychology of Building written by Glenn Robert Lym and published by Prentice Hall Direct. This book was released on 1980 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: An architect explains how buildings are designed to suit their functions and what psychological effects architectural style has on occupants

Cornerstone Experience

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Publisher :
ISBN 13 : 9781465208859
Total Pages : 526 pages
Book Rating : 4.2/5 (88 download)

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Book Synopsis Cornerstone Experience by : Edison State University

Download or read book Cornerstone Experience written by Edison State University and published by . This book was released on 2012-08-10 with total page 526 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Building Excellence in Higher Education

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Author :
Publisher :
ISBN 13 : 9780367539160
Total Pages : 196 pages
Book Rating : 4.5/5 (391 download)

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Book Synopsis Building Excellence in Higher Education by : Arnoud De Meyer

Download or read book Building Excellence in Higher Education written by Arnoud De Meyer and published by . This book was released on 2021 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by Arnoud de Meyer, widely regarded as one of the pre-eminent management educators and leaders in higher education, the book takes Singapore as an in-depth case study of how to build a system of higher education.

The Experience Economy

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Publisher : Harvard Business Press
ISBN 13 : 9780875848198
Total Pages : 276 pages
Book Rating : 4.8/5 (481 download)

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Book Synopsis The Experience Economy by : B. Joseph Pine

Download or read book The Experience Economy written by B. Joseph Pine and published by Harvard Business Press. This book was released on 1999 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.

Building For Everyone

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119646243
Total Pages : 272 pages
Book Rating : 4.1/5 (196 download)

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Book Synopsis Building For Everyone by : Annie Jean-Baptiste

Download or read book Building For Everyone written by Annie Jean-Baptiste and published by John Wiley & Sons. This book was released on 2020-08-20 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Diversity and Inclusion to build better products from the front lines at Google Establishing diverse and inclusive organizations is an economic imperative for every industry. Any business that isn’t reaching a diverse market is missing out on enormous revenue potential and the opportunity to build products that suit their users' core needs. The economic “why” has been firmly established, but what about the “how?” How can business leaders adapt to our ever-more-diverse world by capturing market share AND building more inclusive products for people of color, women and other underrepresented groups? The Product Inclusion Team at Google has developed strategies to do just that and Building For Everyone is the practical guide to following in their footsteps. This book makes publicly available for the first time the same inclusive design process used at Google to create user-centric award-winning and profitable products. Author and Head of Product Inclusion Annie Jean-Baptiste outlines what those practices look like in industries beyond tech with fascinating case studies. Readers will learn the key strategies and step-by-step processes for inclusive product design that limits risk and increases profitability. Discover the questions you should be asking about diversity and inclusion in your products for marketers, user researchers, product managers and more. Understand the research the Product Inclusion team drove to back up their practices Learn the “ABCs of Product Inclusion” to build inclusion into your organization’s culture Leverage the product inclusion suite of tools to get your organization building more inclusively and identifying new opportunities. Read case studies to see how product inclusion works across industries and learn what doesn't work. Building For Everyone will show you how to infuse your business processes with inclusive design. You’ll learn best practices for inclusion in product design, marketing, management, leadership and beyond, straight from the innovative Google Product Inclusion team.