Building Better Public Services

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Publisher : FriesenPress
ISBN 13 : 1460269748
Total Pages : 198 pages
Book Rating : 4.4/5 (62 download)

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Book Synopsis Building Better Public Services by : Tony Dean

Download or read book Building Better Public Services written by Tony Dean and published by FriesenPress. This book was released on 2015-08-13 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: For decades, public service organizations have been under constant and growing pressure from citizens and stakeholders to provide more integrated, effective and accountable programs and services. Governments are beginning to acknowledge that they can’t own every issue and increasingly look to collaboration, networking and consultation at many levels as they design and develop polices, programs and service delivery mechanisms. Building Better Public Services explores the challenges facing public services in the 21st century, including the need for systemic cultural change, enhanced governance, evidence-informed policy and program design, and shared approaches to service delivery. Based on case studies and interviews, supplemented by first person experience, Building Better Public Services will take you inside the world of public services in Canada and the United Kingdom to explore capacity building successes and lessons learned. The book offers insights into innovations that will inform public servants as they work to improve services for citizens and gives directional advice and observations on the importance of public services leadership, an area rarely explored in business leadership literature. “An essential handbook on how to improve public policy and services. This is not yet another book focused primarily on making government smaller or driven by an ideology of austerity. It is rather grounded in a deep appreciation of the importance of public service to our quality of life and well-being and of the great advantages Canada’s professional, nonpartisan public service affords. Drawing on examples across Canada and internationally of what works and what does not, Tony offers concrete recommendations for building a more citizen-centred, open, collaborative public service.” —Alex Himelfarb – Former Clerk of the Privy Council – Government of Canada, and current Chair of WWF-Canada and the Canadian Alliance to End Homelessness. “I hope Tony Dean's reflections bring a long overdue debate to a critical subject - how to make public services work better. Innovation in the public sector is a subject that cries out for real discussion, and Tony has done us all a great favour by analysing these issues with commitment and flair. It's not about cutting things, it's about creativity and getting things done, breaking down silos and making it happen.” —Bob Rae – Lawyer, negotiator, and Ontario’s 21st Premier. “This is a book written by someone who knows the day to day challenges and reality of making governments work. It should be read by both current and future politicians and public servants who want to improve their governments’ focus on outcomes for, and with, citizens. Dean underpins this book with relentlessly wanting to achieve more. He celebrates the passion, commitment and innovation of public servants but is not blind to the need for change.” --Ray Shostak – International Government Adviser and former head of the Prime Minister’s Delivery Unit and Director General, Performance, HM Government (UK)

Building Better Public Services

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Author :
Publisher : FriesenPress
ISBN 13 : 146026973X
Total Pages : 222 pages
Book Rating : 4.4/5 (62 download)

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Book Synopsis Building Better Public Services by : Tony Dean

Download or read book Building Better Public Services written by Tony Dean and published by FriesenPress. This book was released on 2015-08-12 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: For decades, public service organizations have been under constant and growing pressure from citizens and stakeholders to provide more integrated, effective and accountable programs and services. Governments are beginning to acknowledge that they can't own every issue and increasingly look to collaboration, networking and consultation at many levels as they design and develop polices, programs and service delivery mechanisms. Building Better Public Services explores the challenges facing public services in the 21st century, including the need for systemic cultural change, enhanced governance, evidence-informed policy and program design, and shared approaches to service delivery. Based on case studies and interviews, supplemented by first person experience, Building Better Public Services will take you inside the world of public services in Canada and the United Kingdom to explore capacity building successes and lessons learned. The book offers insights into innovations that will inform public servants as they work to improve services for citizens and gives directional advice and observations on the importance of public services leadership, an area rarely explored in business leadership literature. "An essential handbook on how to improve public policy and services. This is not yet another book focused primarily on making government smaller or driven by an ideology of austerity. It is rather grounded in a deep appreciation of the importance of public service to our quality of life and well-being and of the great advantages Canada's professional, nonpartisan public service affords. Drawing on examples across Canada and internationally of what works and what does not, Tony offers concrete recommendations for building a more citizen-centred, open, collaborative public service." -Alex Himelfarb - Former Clerk of the Privy Council - Government of Canada, and current Chair of WWF-Canada and the Canadian Alliance to End Homelessness. "I hope Tony Dean's reflections bring a long overdue debate to a critical subject - how to make public services work better. Innovation in the public sector is a subject that cries out for real discussion, and Tony has done us all a great favour by analysing these issues with commitment and flair. It's not about cutting things, it's about creativity and getting things done, breaking down silos and making it happen." -Bob Rae - Lawyer, negotiator, and Ontario's 21st Premier. "This is a book written by someone who knows the day to day challenges and reality of making governments work. It should be read by both current and future politicians and public servants who want to improve their governments' focus on outcomes for, and with, citizens. Dean underpins this book with relentlessly wanting to achieve more. He celebrates the passion, commitment and innovation of public servants but is not blind to the need for change." --Ray Shostak - International Government Adviser and former head of the Prime Minister's Delivery Unit and Director General, Performance, HM Government (UK)

Building a Better Public Service

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Author :
Publisher :
ISBN 13 :
Total Pages : 22 pages
Book Rating : 4.:/5 (221 download)

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Book Synopsis Building a Better Public Service by : Steve Sedgwick

Download or read book Building a Better Public Service written by Steve Sedgwick and published by . This book was released on 1993 with total page 22 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Building Better Citizens

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Publisher : Rowman & Littlefield
ISBN 13 : 1475843453
Total Pages : 177 pages
Book Rating : 4.4/5 (758 download)

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Book Synopsis Building Better Citizens by : Holly Korbey

Download or read book Building Better Citizens written by Holly Korbey and published by Rowman & Littlefield. This book was released on 2019-10-21 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Educating for citizenship was the original mission of American schools, but for decades that knowledge—also known as civics education—has been in decline, as schools have shifted focus to college and career, STEM, and raising reading and math scores. But over the last few years, spurred on by political polarization and a steep decline in public understanding, civics education is seeing a nation-wide resurgence, as school leaders, educators, and parents recognize the urgency of teaching young people how America works—especially young people who have been marginalized from the political system. But this isn’t your grandmother’s civics. The “new” civics has been updated and re-tooled for the phone-addicted, multi-cultural, globalized twenty-first century kid. From combatting “fake news” with fact checking in Silicon Valley, to reviving elementary school social studies in Nashville, to learning civic activism in Oklahoma City, journalist Holly Korbey documents the grassroots revival happening across the country. Along the way, she provides an essential guidebook for educators, school leaders and caregivers of all types who want to educate a new generation of engaged citizens at a critical time in American democracy.

Building Better Policies

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Publisher : World Bank Publications
ISBN 13 : 0821387774
Total Pages : 253 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis Building Better Policies by : Gladys Lopez-Acevedo

Download or read book Building Better Policies written by Gladys Lopez-Acevedo and published by World Bank Publications. This book was released on 2012-04-13 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: Governments around the world face ongoing pressure from citizens to provide more and better public services under tight fiscal constraints. The implementation of monitoring and evaluation (M & E) systems helps governments understand which programs to expand redesign, or eliminate. There is growing experience in creating and managing M & E systems to improve service delivery and results in both OECD (Organisation for Economic Co-operation and Development) and middle-income countries. This book discusses what works, what doesn't, and why. It will be of particular interest to policy makers and development practitioners. Book jacket.

Better Public Services

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Publisher :
ISBN 13 : 9781907689499
Total Pages : 56 pages
Book Rating : 4.6/5 (894 download)

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Book Synopsis Better Public Services by : Sean Worth

Download or read book Better Public Services written by Sean Worth and published by . This book was released on 2013 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Public Service Magazine

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Publisher :
ISBN 13 :
Total Pages : 780 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Public Service Magazine by :

Download or read book Public Service Magazine written by and published by . This book was released on 1923 with total page 780 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Public Service and Good Governance for the Twenty-First Century

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Publisher : University of Pennsylvania Press
ISBN 13 : 0812252047
Total Pages : 296 pages
Book Rating : 4.8/5 (122 download)

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Book Synopsis Public Service and Good Governance for the Twenty-First Century by : James L. Perry

Download or read book Public Service and Good Governance for the Twenty-First Century written by James L. Perry and published by University of Pennsylvania Press. This book was released on 2020-05-01 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Expert analysis of American governance challenges and recommendations for reform Two big ideas serve as the catalyst for the essays collected in this book. The first is the state of governance in the United States, which Americans variously perceive as broken, frustrating, and unresponsive. Editor James Perry observes in his Introduction that this perception is rooted in three simultaneous developments: government's failure to perform basic tasks that once were taken for granted, an accelerating pace of change that quickly makes past standards of performance antiquated, and a dearth of intellectual capital that generate the capacity to bridge the gulf between expectations and performance. The second idea hearkens back to the Progressive era, when Americans revealed themselves to be committed to better administration of their government at all levels—federal, state, and local. These two ideas—the diminishing capacity for effective governance and Americans' expectations for reform—are veering in opposite directions. Contributors to Public Service and Good Governance for the Twenty-First Century explore these central ideas by addressing such questions as: what is the state of government today? Can future disruptions of governance and public service be anticipated? What forms of government will emerge from the past and what institutions and structures will be needed to meet future challenges? And lastly, and perhaps most importantly, what knowledge, skills, and abilities will need to be fostered for tomorrow's civil servants to lead and execute effectively? Public Service and Good Governance for the Twenty-First Century offers recommendations for bending the trajectories of governance capacity and reform expectations toward convergence, including reversing the trend of administrative disinvestment, developing talent for public leadership through higher education, creating a federal civil service to meet future needs, and rebuilding bipartisanship so that the sweeping changes needed to restore good government become possible. Contributors: Sheila Bair, William W. Bradley, John J. DiIulio, Jr., Angela Evans, Francis Fukuyama, Donald F. Kettl, Ramayya Krishnan, Paul C. Light, Shelley Metzenbaum, Norman J. Ornstein, James L. Perry, Norma M. Riccucci, Paul R. Verkuil, Paul A. Volcker.

Building a Winning Culture In Government

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Author :
Publisher : Mango Media Inc.
ISBN 13 : 163353765X
Total Pages : 161 pages
Book Rating : 4.6/5 (335 download)

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Book Synopsis Building a Winning Culture In Government by : Patrick R. Leddin

Download or read book Building a Winning Culture In Government written by Patrick R. Leddin and published by Mango Media Inc.. This book was released on 2018-04-15 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: The strategic consultant and author of Talent Unleashed presents a revolutionary blueprint for organizational success in government. Today’s government organizations face political fallout, media scrutiny, reduced funding, and the challenges of motivating large, highly regulated organizations. In many offices, these challenges have led to a vicious cycle of employee disengagement. As performance declines, scrutiny increases, and employee paralysis sets in. Breaking this cycle requires a new approach. As an Executive Vice President at Franklin Covey, Patrick Leddin helped organizations all over the world transform their culture and unleash their potential with five highly effective practices. In Building a Winning Culture in Government, he shows how government organizations can implement these same practices to inspire their employees, revitalize engagement, and become more responsive to the public interest. In Building a Winning Culture in Government, you will learn to: Lead with purpose and find your organization's mission, mantra, or manifesto. Make the 7 Habits of Highly Successful People your organization's operating system. Inspire people to go beyond your expectations. Build trust withing the organization and with the public. Create loyalty with all stakeholders.

Building a Better Public Service

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Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (139 download)

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Book Synopsis Building a Better Public Service by :

Download or read book Building a Better Public Service written by and published by . This book was released on 1994 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Public Service Management

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Publisher :
ISBN 13 :
Total Pages : 548 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis Public Service Management by :

Download or read book Public Service Management written by and published by . This book was released on 1928 with total page 548 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Commercial West

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Publisher :
ISBN 13 :
Total Pages : 1396 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis Commercial West by :

Download or read book Commercial West written by and published by . This book was released on 1924 with total page 1396 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Public Goods, Sustainable Development and the Contribution of Business

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Author :
Publisher : Cambridge Scholars Publishing
ISBN 13 : 1527566250
Total Pages : 332 pages
Book Rating : 4.5/5 (275 download)

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Book Synopsis Public Goods, Sustainable Development and the Contribution of Business by : Roland Bardy

Download or read book Public Goods, Sustainable Development and the Contribution of Business written by Roland Bardy and published by Cambridge Scholars Publishing. This book was released on 2021-02-18 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an expansive review of the public goods theme and highlights the inherent linkage between sustainable development and corporate responsibility for improving the current and future welfare of communities both at home and abroad. The main proposition here is that sustainable development is focused on preserving and maintaining public goods. Consequently, whoever uses public goods is liable for their preservation, their maintenance, and, where they are underdeveloped, for their expansion. Successful delivery, both now and in the future, depends on a positive relationship of the public sector with the private sector. This book will serve to stimulate discussions of scholars and policy makers in the field of sustainable development with business leaders, and will close the gap between the public and the private sectors by building a common understanding and common methodologies for implementing and measuring sustainable development in the macro- and the micro-spheres.

The Case for Universal Basic Services

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Publisher : John Wiley & Sons
ISBN 13 : 1509539840
Total Pages : 82 pages
Book Rating : 4.5/5 (95 download)

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Book Synopsis The Case for Universal Basic Services by : Anna Coote

Download or read book The Case for Universal Basic Services written by Anna Coote and published by John Wiley & Sons. This book was released on 2020-02-13 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: The idea that healthcare and education should be provided as universal public services to all who need them is widely accepted. But why leave it there? Why not expand it to more of life’s essentials? In their bold new book, Anna Coote and Andrew Percy argue that this transformational new policy – Universal Basic Services – is exactly what we need to save our societies and our planet. The old argument that free markets and individual choice are the best way to solve pressing problems of poverty, inequality and environmental degradation has led us to catastrophe, and must be abandoned. The authors show that expanding the principle of collective universal service provision to everyday essentials like transport, childcare and housing is not only the best way of tackling many of the biggest problems facing the contemporary world: it’s also efficient, practical and affordable. Anyone who cares about fighting for a fairer, greener and more democratic world should read this book.

Creu'r Cysylltiadau

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Publisher :
ISBN 13 : 9780750488440
Total Pages : 28 pages
Book Rating : 4.4/5 (884 download)

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Book Synopsis Creu'r Cysylltiadau by :

Download or read book Creu'r Cysylltiadau written by and published by . This book was released on 2006-01-01 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Building a Better Public Service

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Author :
Publisher :
ISBN 13 :
Total Pages : 23 pages
Book Rating : 4.:/5 (221 download)

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Book Synopsis Building a Better Public Service by : Michael Keating

Download or read book Building a Better Public Service written by Michael Keating and published by . This book was released on 1993 with total page 23 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Administrative System Innovation and Building a Public Service-Oriented Government

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Author :
Publisher : Cambridge Scholars Publishing
ISBN 13 : 1527543587
Total Pages : 331 pages
Book Rating : 4.5/5 (275 download)

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Book Synopsis Administrative System Innovation and Building a Public Service-Oriented Government by : Marc Holzer

Download or read book Administrative System Innovation and Building a Public Service-Oriented Government written by Marc Holzer and published by Cambridge Scholars Publishing. This book was released on 2019-11-15 with total page 331 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the late 1970s until the present day, the New Public Management movement flourished in the United Kingdom, New Zealand, Australia and a number of other countries over the globe. Nowadays, governments across the world are more service-oriented than previously, and administrative system innovations are encouraging new ways of improving public services. Increasingly, more and more countries are witnessing administrative innovations to provide better, quicker, and more efficient and effective service to the public. To this end, this collection of essays highlights public service theory and practices. While some chapters concentrate on innovation in administrative systems, others pay attention to more theoretic and practical issues. A few examine municipal-level public service and innovation, whereas others focus on environment, community policing, public infrastructure, partnership governance, and e-service and e-participation, as well as citizen participation. The book represents an excellent, updated resource for scholars, students and practitioners in the broad field of public administration, public policy, public affairs and public management.