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Author : United States Civil Service Commission
Publisher :
ISBN 13 :
Total Pages : 232 pages
Book Rating : 4.:/5 (3 download)
Download or read book Better Office Skills and Service written by United States Civil Service Commission and published by . This book was released on 1967 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : United States Civil Service Commission. Bureau of Training
Publisher :
ISBN 13 :
Total Pages : 268 pages
Book Rating : 4.:/5 (319 download)
Download or read book Better Office Skills and Service written by United States Civil Service Commission. Bureau of Training and published by . This book was released on 1971 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : United States Civil Service Commission. Communications and Office Skills Training Center
Publisher :
ISBN 13 :
Total Pages : 97 pages
Book Rating : 4.:/5 (443 download)
Download or read book Better Office Skills and Service written by United States Civil Service Commission. Communications and Office Skills Training Center and published by . This book was released on 1975 with total page 97 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Karen E. Mosier
Publisher : FriesenPress
ISBN 13 : 1525567357
Total Pages : 54 pages
Book Rating : 4.5/5 (255 download)
Download or read book Soft Skills and Professional Tips for the Office written by Karen E. Mosier and published by FriesenPress. This book was released on 2020-03-13 with total page 54 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is targeted to office professionals whether they are new, mid-career or late-career employees. What most new employees lack today are soft skills. Soft skills are not like hard skills, such as typing, writing, or how to use software programs which are more commonly taught. Often overlooked, soft skills such as fostering good interoffice relationships, implementing good communication strategies, practicing effective email communication, being aware of your nonverbal communication, developing a thorough work plan, and perfecting your time management skills are just as vital for career success. Mid-career and late-career employees, although successful in their careers, may have never learned more advanced soft skills such as developing meaningful relationships at work, maintaining a work life balance, being a leader in the workplace, and leaving a legacy. Readers of this book will gain a new understanding of not only the importance of soft skills in the workplace, but they will learn about effective strategies and practical examples that they can implement in their own workplace, to empower them to be successful in their job and develop deeper, more meaningful relationships with their colleagues.
Author : United States Civil Service Commission. Bureau of Training
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (134 download)
Download or read book Better Office Skills and Service written by United States Civil Service Commission. Bureau of Training and published by . This book was released on 1971 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher :
ISBN 13 :
Total Pages : 24 pages
Book Rating : 4.:/5 (319 download)
Download or read book The Communications and Office Skills Training Center written by and published by . This book was released on 1967 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher :
ISBN 13 :
Total Pages : 36 pages
Book Rating : 4.:/5 (319 download)
Download or read book Announcing Office Skills Courses written by and published by . This book was released on 1975 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : United States Civil Service Commission
Publisher :
ISBN 13 :
Total Pages : 107 pages
Book Rating : 4.:/5 (1 download)
Download or read book Better Office Skills and Service written by United States Civil Service Commission and published by . This book was released on 1967 with total page 107 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (761 download)
Download or read book Better Office Skills & Service written by and published by . This book was released on 1989 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Robert L. Katz
Publisher : Harvard Business Review Press
ISBN 13 : 163369139X
Total Pages : 88 pages
Book Rating : 4.6/5 (336 download)
Download or read book Skills of an Effective Administrator written by Robert L. Katz and published by Harvard Business Review Press. This book was released on 2009-05-07 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: While there is a widespread belief that some people are born to lead, the existence of an 'ideal manager' is almost entirely a myth. Basic skills - the ones that most employees can learn - are often more important than personality traits. In Skills of an Effective Administrator, Robert L. Katz identifies the three fundamental abilities companies should seek to develop in their managers. Find out for yourself how these vital skills can be put to work today. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.
Author : Thelma J. Foster
Publisher : Nelson Thornes
ISBN 13 : 9780748717965
Total Pages : 508 pages
Book Rating : 4.7/5 (179 download)
Download or read book Office Skills written by Thelma J. Foster and published by Nelson Thornes. This book was released on 1994 with total page 508 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fourth edition now brings the book up-to-date with the latest developments in office technology and practice. It has also been revised to incorporate the latest standards for NVQ Business Administration 1 and 2.
Author : Jennifer Wilkins
Publisher : iUniverse
ISBN 13 : 1475971141
Total Pages : 380 pages
Book Rating : 4.4/5 (759 download)
Download or read book Essential Skills: A General Office Vocabulary-Building Workbook written by Jennifer Wilkins and published by iUniverse. This book was released on 2013-03-12 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improve your vocabulary skills for the office and daily life with an easy-to-follow workbook that teaches you the facts you need to know to complete office tasks. Jennifer Wilkins, who helps adult learners achieve academic and vocational success as the owner of Pathways Educational Services, an adult learning centre, provides lessons, exercises, and strategies to help you further your career as an office professional. The workbook includes twelve modules and three review sections. The exercises introduce 365 words that are related to general office work. Each module begins with a list of words and their definitions to help complete the exercises that follow, and there are 142 exercises to complete. Whether you’re seeking help with a secondary-school business, an English as a Second Language program, or other training geared toward essential skills development, this workbook can help you. Get the tools you need to develop vocabulary and vocational skills, improve reading and oral communication skills, enhance problem-solving skills, and boost spelling and phonics skills. Success is right around the corner, and getting there can be quick when you use Essential Skills: A General Office Vocabulary-Building Workbook.
Author : Mario C. Martinez
Publisher : Taylor & Francis
ISBN 13 : 1000980111
Total Pages : 142 pages
Book Rating : 4.0/5 (9 download)
Download or read book Creating a Service Culture in Higher Education Administration written by Mario C. Martinez and published by Taylor & Francis. This book was released on 2023-07-03 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service delivery is part and parcel of every higher education professional’s job, both to improve service to students and to each other as “internal customers”. Until now higher education professionals have had to rely, for their professional development, on books and training designed for the business sector. This book is the first to specifically address the needs of higher education professionals across a wide range of administrative functions within college and university environments. It is designed for administrative staff and management, ranging from professionals working in centralized functions such as student affairs and enrollment management to those working as advisors or in career centers, whether in community colleges, four-year institutions, or for-profit institutions.Each chapter applies customer service principles to scenarios that are relevant to higher education. The book begins by engaging the reader to define service and identify the external and internal customers who are recipients of that service. It then maps customer interactions into a series of steps and offers departments and individuals a tool to maximize the customer experience. Additional chapters address customer expectations, creating a service culture on your campus, and managerial influences on staff service delivery. Creating a Service Culture in Higher Education Administration is a complementary book to the online customer service and management training resources at softskillspros.com.
Author : United States. Department of Transportation. Office of the Secretary
Publisher :
ISBN 13 :
Total Pages : 65 pages
Book Rating : 4.:/5 (369 download)
Download or read book Better Office and Skills and Service written by United States. Department of Transportation. Office of the Secretary and published by . This book was released on 1974 with total page 65 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Niven Postma
Publisher : KR Publishing
ISBN 13 : 9781869228521
Total Pages : 130 pages
Book Rating : 4.2/5 (285 download)
Download or read book If You Don't Do Politics, Politics Will Do You... written by Niven Postma and published by KR Publishing. This book was released on 2020-07 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most people try to avoid office politics at all costs, seeing them as unpleasant, unfair, unethical and an unnecessary distraction from their 'real work'. If You Don't Do Politics, Politics Will Do You will open your eyes to the fundamentals you didn't know you need to know - the fundamentals no-one ever teaches you, including what office politics actually are and how being politically intelligent is the single biggest determinant of your personal and professional success. Drawing on her own experiences as an executive, together with insights from some of the leading business thinkers of our time, in this personal, practical and frank book, Niven Postma will show you it is possible to play politics without sacrificing your principles and teach you how to use politics to advance your career, benefit your team and build the organisation you are part of. "Niven Postma will help you to understand why workplace politics are inevitable and how you can navigate office politics in order to be both useful and successful." - Liz Wiseman, New York Times bestselling author of "Multipliers" and "Rookie Smarts"
Author : United States Civil Service Commission. Communications and Office Skills Training Center
Publisher :
ISBN 13 :
Total Pages : 172 pages
Book Rating : 4.:/5 (2 download)
Download or read book Student Manual for Office Methods and Behavior written by United States Civil Service Commission. Communications and Office Skills Training Center and published by . This book was released on 1972 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Margaret Horsfall
Publisher :
ISBN 13 : 9781743072349
Total Pages : 109 pages
Book Rating : 4.0/5 (723 download)
Download or read book Office Skills written by Margaret Horsfall and published by . This book was released on 2010 with total page 109 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 5th edition of Office Skills: A Practical Approach has been thoroughly revised and updated to address a majority of the common and specialist administration units in the Business Services (BSB07) Training Package. This comprehensive text has been completely re-structured to align with the new BSB07 competencies. This booklet contains the three supplementary chapters for Book 2 that were previously only available online. On completion of all the competencies at this level, students will be qualified to obtain a position as a clerical/administrative assistant, and will be eligible to apply for entry to Certificate III.
