Best Veterinary Receptionist Ever

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The Veterinary Receptionist

Author : John R. Corsan
Publisher : Elsevier Health Sciences
ISBN 13 : 0702033030
Total Pages : 171 pages
Book Rating : 4.7/5 (2 download)

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Book Synopsis The Veterinary Receptionist by : John R. Corsan

Download or read book The Veterinary Receptionist written by John R. Corsan and published by Elsevier Health Sciences. This book was released on 2008-06-05 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text. - The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clients - Provides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice' - Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illness - Case studies used to help the reader identify and learn about specific issues and situations - The authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivity - Fully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client service - Inclusion of more case study boxes and further reading references - Fresh 2-colour text for easy reading and increased navigability - New, durable cover

The Veterinary Receptionist

Author : John R. Corsan
Publisher : Elsevier Health Sciences
ISBN 13 : 0702029289
Total Pages : 171 pages
Book Rating : 4.7/5 (2 download)

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Book Synopsis The Veterinary Receptionist by : John R. Corsan

Download or read book The Veterinary Receptionist written by John R. Corsan and published by Elsevier Health Sciences. This book was released on 2008-05-28 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text. The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clients Provides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice' Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illness Case studies used to help the reader identify and learn about specific issues and situations The authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivity Fully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client service Inclusion of more case study boxes and further reading references Fresh 2-colour text for easy reading and increased navigability New, durable cover

Tasks for the Veterinary Assistant

Author : Paula Pattengale
Publisher : John Wiley & Sons
ISBN 13 : 1118440781
Total Pages : 654 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis Tasks for the Veterinary Assistant by : Paula Pattengale

Download or read book Tasks for the Veterinary Assistant written by Paula Pattengale and published by John Wiley & Sons. This book was released on 2014-04-14 with total page 654 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tasks for the Veterinary Assistant, Third Edition provides practical, step-by-step instructions for preparing and performing a wide range of veterinary assisting tasks. With expanded coverage of large animal and exotic restraint, anatomy and physiology, nutrition and feeding, digital radiography, and electronic medical records and client communication, this revised edition now includes why and when to perform each task with the preparation and procedure information. The book includes everything from appearance and professional language to equipment maintenance and dental and surgical assisting, making it equally useful for learning new techniques or as a memory refresher. Offering a detailed, comprehensive guide to all aspects of veterinary assisting, the book is written using an accessible, user-friendly style. A companion website offers figures from the book, downloadable flash cards, lesson plans, exams, a competency checklist, and concept maps. Tasks for the Veterinary Assistant is equally useful for acquiring new skills and gaining confidence in the veterinary practice, making it invaluable for veterinary assistant students and veterinary assistants of all experience levels.

From Fearful to Fear Free

Author : Marty Becker
Publisher : Health Communications, Inc.
ISBN 13 : 0757320791
Total Pages : 226 pages
Book Rating : 4.7/5 (573 download)

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Book Synopsis From Fearful to Fear Free by : Marty Becker

Download or read book From Fearful to Fear Free written by Marty Becker and published by Health Communications, Inc.. This book was released on 2018-04-17 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Since pets communicate nonverbally, this book will help you recognize if your pet is suffering from [fear, anxiety, and stress]. By knowing your dog's body language, vocalizations, and changes in normal habits, you can make an accurate diagnosis and take action to prevent triggers or treat the fallout if they do happen"--Amazon.com.

The Veterinary Receptionist's Handbook

Author : M. T. McClister
Publisher : Veterinary Medicine Publishing Company
ISBN 13 :
Total Pages : 286 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis The Veterinary Receptionist's Handbook by : M. T. McClister

Download or read book The Veterinary Receptionist's Handbook written by M. T. McClister and published by Veterinary Medicine Publishing Company. This book was released on 2000 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt:

To an Amazing Vet Receptionist

Author : Katie Ford
Publisher :
ISBN 13 :
Total Pages : 32 pages
Book Rating : 4.5/5 (789 download)

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Book Synopsis To an Amazing Vet Receptionist by : Katie Ford

Download or read book To an Amazing Vet Receptionist written by Katie Ford and published by . This book was released on 2020-12-09 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: "To an amazing vet receptionist..." is a gift book designed to give to vet receptionists in your life that as a reminder of how brilliant and valuable they actually are. A bitesize read of 36 pages, packed with heartfelt words and encouragement for all veterinary reception team members, regardless of whether you're a pet owner or team member. A genuine reminder of what amazing human beings they are, and a vital cog in veterinary practice.Illustrations on extended creative license copyright Tatiana Davidova (Creative Market).

AAHA's Complete Guide for the Veterinary Client Service Representative

Author : Jill Renfrew
Publisher : American Animal Hospital Association
ISBN 13 : 1583261923
Total Pages : 162 pages
Book Rating : 4.5/5 (832 download)

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Book Synopsis AAHA's Complete Guide for the Veterinary Client Service Representative by : Jill Renfrew

Download or read book AAHA's Complete Guide for the Veterinary Client Service Representative written by Jill Renfrew and published by American Animal Hospital Association. This book was released on 2013 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accompanying CD-ROM contains ... "a Word document of the full contents [of the book]."--Page xv.

Textbook for the Veterinary Assistant

Author : Kara M. Burns
Publisher : John Wiley & Sons
ISBN 13 : 0470959266
Total Pages : 182 pages
Book Rating : 4.4/5 (79 download)

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Book Synopsis Textbook for the Veterinary Assistant by : Kara M. Burns

Download or read book Textbook for the Veterinary Assistant written by Kara M. Burns and published by John Wiley & Sons. This book was released on 2014-06-23 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Textbook for the Veterinary Assistant offers a comprehensive guide to the NAVTA-approved curriculum for veterinary assisting programs. Written by leaders in the profession and copublished with NAVTA, the book covers the complete list of NAVTA Veterinary Assistant Essential Skills. Specifically tailored for veterinary assistants and veterinary assistant students, the book uses an engaging writing style to provide a concise, user-friendly approach to the material. With chapters on medical terminology, clinical skills, office procedures, client communication, and more, the book equips veterinary assistants with all the information they need to succeed. A companion website offers interactive multiple-choice questions, the figures from the book in PowerPoint, teaching activities, breed study guides, and a sample cover letter. Textbook for the Veterinary Assistant is a must-have resource for all veterinary assistant students and those studying for the Approved Veterinary Assistant certification exam, and serves as a useful refresher for veterinary assistants in practice.

Dictionary of Veterinary Terms

Author : Jennifer Coates
Publisher : Dogwise Publishing
ISBN 13 : 1617812412
Total Pages : 418 pages
Book Rating : 4.6/5 (178 download)

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Book Synopsis Dictionary of Veterinary Terms by : Jennifer Coates

Download or read book Dictionary of Veterinary Terms written by Jennifer Coates and published by Dogwise Publishing. This book was released on 2019-02-08 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written in a dictionary reference style format, just about every term the vet will ever use is thoroughly explained and easy to understand. Includes appendices identifying commonly used drugs, acronyms and abbreviations, and weight and measurement conversions.A must in the home of every pet owner and breeder!

Veterinary Science

Author : Floron C. Faries, Jr.
Publisher :
ISBN 13 : 9780984911509
Total Pages : 430 pages
Book Rating : 4.9/5 (115 download)

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Book Synopsis Veterinary Science by : Floron C. Faries, Jr.

Download or read book Veterinary Science written by Floron C. Faries, Jr. and published by . This book was released on 2011-09-01 with total page 430 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive new book contains 100 lessons: 75 core lessons in basic veterinary science and 25 lessons in clinical science and technology. This book will provide the interested student with a sound platform to master the knowledge and skills necessary to become a veterinary assistant. Lesson questions and activities are also included. Students completing this course and job apprenticeship will become eligible for certification as a Veterinary Assistant.

Blackwell's Five-Minute Veterinary Practice Management Consult

Author : Lowell Ackerman
Publisher : John Wiley & Sons
ISBN 13 : 0781759846
Total Pages : 674 pages
Book Rating : 4.7/5 (817 download)

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Book Synopsis Blackwell's Five-Minute Veterinary Practice Management Consult by : Lowell Ackerman

Download or read book Blackwell's Five-Minute Veterinary Practice Management Consult written by Lowell Ackerman and published by John Wiley & Sons. This book was released on 2006-08-30 with total page 674 pages. Available in PDF, EPUB and Kindle. Book excerpt: Blackwell's Five-Minute Veterinary Practice Management Consult is a comprehensive, one-stop reference text on all things management related, from understanding the marketplace in which veterinarians practice, to appreciating hospital finances, to the nuts and bolts of marketing services for a veterinary practice. Topics are covered in a thorough but concise format and provide invaluable information for practice owners, administrators, associates and staff. Key Features: ? follows the popular Five-Minute Veterinary Consult structured format ? consistency of presentation makes for easy information retrieval ? focus is on practical rather than theoretical solutions for veterinary practice issues ? Provides examples within relevant topics Sections include: ? The veterinary marketplace ? Client relationship management ? Communications ? Financial management ? Cash management ? Human resources ? Marketing management ? Operations management ? Administrative management ? Practice safety ? Legal Issues ? Planning & Decision-making ? Facility management, design and construction Plus, appendices, list of abbreviations, glossary, and more!

Tell Me Where It Hurts

Author : Nick Trout
Publisher : Crown
ISBN 13 : 0767929233
Total Pages : 306 pages
Book Rating : 4.7/5 (679 download)

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Book Synopsis Tell Me Where It Hurts by : Nick Trout

Download or read book Tell Me Where It Hurts written by Nick Trout and published by Crown. This book was released on 2008-03-11 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the front lines of modern medicine, Tell Me Where It Hurts is a fascinating insider portrait of a veterinarian, his furry patients, and the blend of old-fashioned instincts and cutting-edge technology that defines pet care in the twenty-first century. For anyone who’s ever wondered what goes on behind the scenes at your veterinarian’s office, Tell Me Where It Hurts offers a vicarious journey through twenty-four intimate, eye-opening, heartrending hours at the premier Angell Animal Medical Center in Boston. You’ll learn about the amazing progress of modern animal medicine, where organ transplants, joint replacements, and state-of-the-art cancer treatments have become more and more common. With these technological advances come controversies and complexities that Dr. Trout thoughtfully explores, such as how long (and at what cost) treatments should be given, how the Internet has changed pet care, and the rise in cosmetic surgery. You’ll also be inspired by the heartwarming stories of struggle and survival filling these pages. With a wry and winning tone, Dr. Trout offers up hilarious and delightful anecdotes about cuddly (or not-so-cuddly) pets and their variously zany, desperate, and demanding owners. In total, Tell Me Where It Hurts offers a fascinating portrait of the comedy and drama, complexities and rewards involved with loving and healing animals. Part ER, part Dog Whisperer, and part House, this heartfelt and candid book shows that while the technology has changed since James Herriot’s day, the humanity and compassion remains unchanged. If you’ve ever had a pet or special place in your heart for furry friends, Dr. Trout’s irresistible book is for you.

Receptionist Coloring Book

Author : Receptionists Passion Press
Publisher : Independently Published
ISBN 13 :
Total Pages : 40 pages
Book Rating : 4.6/5 (969 download)

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Book Synopsis Receptionist Coloring Book by : Receptionists Passion Press

Download or read book Receptionist Coloring Book written by Receptionists Passion Press and published by Independently Published. This book was released on 2020-10-12 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get the best Receptionist Adult Coloring book to relief and mood lifting. You will feel very good after done the coloring of one page. This coloring book contains funny and humorous Receptionist related designs and sayings surrounded by beautiful patterns, mandalas, and flowers, etc... Coloring Book Features: 8.5""x11"" Softcover Coloring Book. White pages to make your own background color. Very helpful for Stress relief. Swear word pages. Perfect size to easily fit in your purse or backpack. This Book makes a Perfect Gift for any Receptionists / GET YOURS NOW!!

Textbook for the Veterinary Assistant

Author : Kara M. Burns
Publisher : John Wiley & Sons
ISBN 13 : 1118813766
Total Pages : 182 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis Textbook for the Veterinary Assistant by : Kara M. Burns

Download or read book Textbook for the Veterinary Assistant written by Kara M. Burns and published by John Wiley & Sons. This book was released on 2014-04-17 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Textbook for the Veterinary Assistant offers a comprehensive guide to the NAVTA-approved curriculum for veterinary assisting programs. Written by leaders in the profession and copublished with NAVTA, the book covers the complete list of NAVTA Veterinary Assistant Essential Skills. Specifically tailored for veterinary assistants and veterinary assistant students, the book uses an engaging writing style to provide a concise, user-friendly approach to the material. With chapters on medical terminology, clinical skills, office procedures, client communication, and more, the book equips veterinary assistants with all the information they need to succeed. A companion website offers interactive multiple-choice questions, the figures from the book in PowerPoint, teaching activities, breed study guides, and a sample cover letter. Textbook for the Veterinary Assistant is a must-have resource for all veterinary assistant students and those studying for the Approved Veterinary Assistant certification exam, and serves as a useful refresher for veterinary assistants in practice.

Front Office Management for the Veterinary Team

Author : Heather Prendergast
Publisher : Saunders
ISBN 13 : 9780323261852
Total Pages : 0 pages
Book Rating : 4.2/5 (618 download)

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Book Synopsis Front Office Management for the Veterinary Team by : Heather Prendergast

Download or read book Front Office Management for the Veterinary Team written by Heather Prendergast and published by Saunders. This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This complete guide to veterinary office management covers front office skills, clinical assisting tasks, critical core competencies as outlined by the Veterinary Hospital Managers Association, and pet health insurance and wellness plans.--From publisher description.

The Cinderella Hour

Author : Katherine Stone
Publisher : Katherine Stone
ISBN 13 :
Total Pages : 398 pages
Book Rating : 4./5 ( download)

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Book Synopsis The Cinderella Hour by : Katherine Stone

Download or read book The Cinderella Hour written by Katherine Stone and published by Katherine Stone. This book was released on 2022-03-06 with total page 398 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Cinderella hour. The midnight chime of magic, of fairy tales, and of love. An enchanted hour for those who dare . . . Sixteen years ago, Snow Ashley Gable fled Chicago, running away from the kind of loss that comes with love—and from a friendship that turned into betrayal. Now she is coming home, bringing her successful late-night radio talk show, "The Cinderella Hour," to the Windy City. There are risks for Snow in returning home—risks and fears. The father she never knew. The mother who indulged in dangerous fantasies. The high school heiress who uncovered her greatest secret. And above all, most of all, there is Lucas Kilcannon, the troubled boy she loved, will always love. Luke has never forgotten Snow or the love they shared. His fury that she ran away from their love, without warning or explanation, still burns deep and bright. He wants to know why Snow fled, and he intends to find out. He plans to see her, confront her, and insist that she tell him the truth. But it’s a truth Snow doesn’t fully know—not yet—for there are secrets that have been in hiding, all these years, even from her. Praise for the Novels of Katherine Stone: “Katherine Stone’s characters live with the shadows over their lives and make the best of them, honorably, courageously and generously. We can be happier for knowing these people in the short run, and better for knowing them in the long run.”—Reviewer’s Choice Reviews on Island of Dreams "Katherine Stone's magical touch makes A Midnight Clear a story for all seasons.”—Book Page “Remarkably romantic and thoroughly enchanting.”—Rendezvous on Pearl Moon "Stone’s poetically expressive tale of intriguing characters and tough dilemmas is truly poignant and heartrending.”—Booklist on The Cinderella Hour "An intriguing story . . . beautifully written.”—Rendezvous on Island of Dreams “Poignant . . . Cass is an intrepid heroine, but it is Chase who wins our hearts when he refuses to allow Cass’s seeming betrayal to stop him from protecting his beloved.”—Midwest Book Review on Bed of Roses “Fairytale elements mix with those of a present day romance for . . . thoroughly enjoyable results.”—Kirkus Reviews on Rainbows “The Stone magic makes these books such a pleasure to read and share.”—Rendezvous “Katherine Stone’s unique voice is clearly evident in this newest lyrical tale . . . an almost mystical quality that is distinctly her own.”—Romantic Times on A Midnight Clear Katherine Stone writes “in the vein of Danielle Steel and Sandra Brown”—Library Journal “Alluring . . . Fascinating . . . Each page brings a new adventure, every plot twist another question begging to be answered.”—Rendezvous on Imagine Love “Heart-tugging . . . few romance fans will remain unmoved.”—Publishers Weekly on Thief of Hearts Katherine Stone's "high quality romance ranks right up there with Nora Roberts."—Booklist “A shimmering, hypnotic story of two wounded souls who heal each other. An addictive and indulgent treat.”—Bookbug on A Midnight Clear

Front Office Management for the Veterinary Team - E-Book

Author : Heather Prendergast
Publisher : Elsevier Health Sciences
ISBN 13 : 0323290426
Total Pages : 486 pages
Book Rating : 4.3/5 (232 download)

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Book Synopsis Front Office Management for the Veterinary Team - E-Book by : Heather Prendergast

Download or read book Front Office Management for the Veterinary Team - E-Book written by Heather Prendergast and published by Elsevier Health Sciences. This book was released on 2014-03-14 with total page 486 pages. Available in PDF, EPUB and Kindle. Book excerpt: The only book of its kind, Front Office Management for the Veterinary Team focuses on the day-to-day duties of the veterinary team. It offers a complete guide to scheduling appointments, billing and accounting, communicating effectively and compassionately with clients, managing medical records, budgeting, marketing your practice, managing inventory, using outside diagnostic laboratory services, and much more. Written by Heather Prendergast, RVT, CVPM, this manual simplifies essential tasks with step-by-step instructions! Exercises on the Evolve website offer additional practice with front office tasks. Interactive working forms give you experience completing sample checks, deposit slips, patient history forms, and incident reports. The latest information on electronic banking and tax forms ensures that you adhere to the most current financial guidelines. What Would You Do/Not Do boxes provide scenarios to expose you to real-life situations that occur in veterinary practice and guide you through to an appropriate resolution. Review questions test your understanding of concepts presented in each chapter. Practice Point boxes highlight practical information to remember while on the job. Veterinary Practice and the Law boxes provide essential information about laws that you must know in order to run an ethical practice and to protect the practice. Key terms and learning objectives guide you through study of the most important content.