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Best Client Relations Manager Ever
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Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Book Synopsis Investing With the Best by : Claude N. Rosenberg, Jr.
Download or read book Investing With the Best written by Claude N. Rosenberg, Jr. and published by John Wiley & Sons. This book was released on 1993-10-04 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to aid readers in sorting through the confusing array of investment strategies and talents to find the person or firm best equipped to handle their money. Completely updated and expanded, it clearly shows how to overcome such obstacles as inadequate investment industry standards which lead to questionable practices that are extremely difficult to detect thus leaving clients vulnerable to false claims.
Book Synopsis Client Relationship Management by : David A. Po-Chedley
Download or read book Client Relationship Management written by David A. Po-Chedley and published by Human Resource Development. This book was released on 2001 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reveals how to truly excel at meeting client needs and lock in future business, client testimonials, increased referrals and client loyalty. Insightful and full of common sense, Client Relationship Management sheds new light on managing the six elements of successful client relationship management: The client relationship, relationship/project initiation, planning, implementation, closeout, and application/service plan. The book delivers a wealth of advice from the "real world"; how to define solutions based on the client's history, design a plan that secures ownership from stakeholders, promote strong communication, and orchestrate project closeout to acknowledge individual and team performance.
Book Synopsis Power Relationships by : Andrew Sobel
Download or read book Power Relationships written by Andrew Sobel and published by John Wiley & Sons. This book was released on 2014-01-13 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Relationship Laws that Drive Success There are powerful but invisible laws that determine whether your relationships —with your clients, colleagues, and friends—will thrive or wither. These relationship laws are ever-present. When you align with them, the results are dramatic. Your network will grow rapidly. You’ll be seen by clients as a trusted partner rather than an expense to be managed. And you’ll find the people around you eager to help you succeed. When you ignore the laws, however, your efforts will falter. Relationship building will seem like very hard work. Power Relationships gives readers a unique, entertaining guide to relationship success at work and in life. Each of the 26 laws is illustrated and explained using a compelling, real-life story that shows how to implement it. The second section of the book presents 16 common relationship challenges with specific solutions. You’ll read about: The top Citigroup executive whose relationship with a CEO was changed forever on a business trip that exploded into chaos, and how you can use the same principle to deepen your own relationships. The philanthropist who, on the verge of being mugged in a dark parking lot, learns how his actions have had an unimaginable ripple effect across several generations How one of the authors flew halfway around the world and used Law 18—“Make them curious”—to turn a make-or-break, five-minute meeting with a top executive into a long-term relationship. The chance encounter on an airplane with a famous actor that revealed a simple but profound truth. It’s Law 25: “Build your network before you need it.” Sobel (author of Clients for Life, All for One, and Power Questions (with Panas)) and Panas (author of Asking and Supremely Successful Selling) have sold over half a million books and are the leading authorities in their field. Power Relationships is a unique, road-tested guide to relationship success.
Book Synopsis Organizations and Unusual Routines by : Ronald E. Rice
Download or read book Organizations and Unusual Routines written by Ronald E. Rice and published by Cambridge University Press. This book was released on 2010-10-07 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone working in and with organizations will, from time to time, experience frustrations and problems when trying to accomplish tasks that are a required part of their role. This is an unusual routine - a recurrent interaction pattern in which someone encounters a problem when trying to accomplish normal activities by following standard organizational procedures and then becomes enmeshed in wasteful and even harmful subroutines while trying to resolve the initial problem. They are unusual because they are not intended or beneficial, and because they are generally pervasive but individually infrequent. They are routines because they become systematic as well as embedded in ordinary functions. Using a wide range of case studies and interdisciplinary research, this book provides researchers and practitioners with a new vocabulary for identifying, understanding, and dealing with this pervasive organizational phenomenon, in order to improve worker and customer satisfaction as well as organizational performance.
Book Synopsis Modern Portfolio Management by : Todd E. Petzel
Download or read book Modern Portfolio Management written by Todd E. Petzel and published by John Wiley & Sons. This book was released on 2021-09-08 with total page 663 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get a practical and thoroughly updated look at investment and portfolio management from an accomplished veteran of the discipline In Modern Portfolio Management: Moving Beyond Modern Portfolio Theory, investment executive and advisor Dr. Todd E. Petzel delivers a grounded and insightful exploration of developments in finance since the advent of Modern Portfolio Theory. You’ll find the tools and concepts you need to evaluate new products and portfolios and identify practical issues in areas like operations, decision-making, and regulation. In this book, you’ll also: Discover why Modern Portfolio Theory is at odds with developments in the field of Behavioral Finance Examine the never-ending argument between passive and active management and learn to set long-term goals and objectives Find investor perspectives on perennial issues like corporate governance, manager turnover, fraud risks, and ESG investing Perfect for institutional and individual investors, investment committee members, and fiduciaries responsible for portfolio construction and oversight, Modern Portfolio Management is also a must-read for fund and portfolio managers who seek to better understand their investors.
Book Synopsis The Leadership Compass by : Michelle Redfern
Download or read book The Leadership Compass written by Michelle Redfern and published by Major Street Publishing. This book was released on 2024-03-26 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: An inspirational and evidence-based guide for women leaders.The Leadership Compass is not about fixing women. Rather, it is a compass to guide women to reach their leadership potential and navigate a system that is still fundamentally stacked against them. It is also a tool to help those already in leadership positions to close the leadership gender gap in their organisations.According to author and award-winning diversity, equity and inclusion (DEI) strategist Michelle Redfern, women need to know, and be known for, critical business skills to reach their full leadership potential. In this practical and empowering book, she also covers:• learning leadership skills to drive growth• how to lead for a more significant organisational impact• becoming known as a businesswoman who can lead herself, others and organisations.Drawn from the experiences of a leader who has been there and done that, The Leadership Compass is essential reading for women at all stages of their career.
Book Synopsis The Great Client Partner by : Jared Belsky
Download or read book The Great Client Partner written by Jared Belsky and published by Mahopac Publishing. This book was released on 2019-02-14 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: There's no such thing as a "natural leader." Great leaders have a set of abilities essential to working with and inspiring others, including trust building, persuasion, time management, principled negotiating, and active listening. All of these soft skills can be learned-and Jared Belsky, one of the country's leading digital marketing CEOs, can show you how.The Great Client Partner is your guide to honing your soft skills to complement your technical expertise, making you ready to lead large teams, innovate, and build trust with your clients and internal and external stakeholders. When you master this rare combination of hard and soft skills, there's no limit to how far your career can go. This book is your key to successful client relationships and incredible upward career mobility.
Book Synopsis Financial Services without Borders by : Greenwich Associates
Download or read book Financial Services without Borders written by Greenwich Associates and published by John Wiley & Sons. This book was released on 2001-04-24 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lessons from the leading financial consulting firm What is good financial service? Being knowledgeable. Keeping in touch. Knowing your client's needs. For the past twenty-five years, senior executives of professional financial services firms have relied on the experience of Greenwich Associates in establishing their strategy to attract and keep a committed client base-the core of financial services consulting. Based on work they have done at virtually all of the world's leading professional financial services organization, this book shares the techniques developed and lessons learned in the Greenwich Associates' proprietary research and experience consulting for over a quarter of a century.
Download or read book CIO written by and published by . This book was released on 2007-12-31 with total page 74 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book CIO written by and published by . This book was released on 2006-08-15 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: CIO magazine, launched in 1987, provides business technology leaders with award-winning analysis and insight on information technology trends and a keen understanding of IT’s role in achieving business goals.
Book Synopsis Understanding Auditor-client Relationships by : Gary Kleinman
Download or read book Understanding Auditor-client Relationships written by Gary Kleinman and published by Gary Kleinman. This book was released on 2001 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: This work is intended to assist researchers, regulators, and practitioners who are interested in the topic of auditor independence. It presents a comprehensive model of the individual, work place, organization, inter-organizational, and organizational field level determinants of the topic.
Download or read book CIO written by and published by . This book was released on 1998-06-15 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Clients for Life written by Andrew Sobel and published by Simon and Schuster. This book was released on 2001-02-21 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: Finally, the book that all professionals frustrated with fleeting client loyalty and relentless price pressure have waited for—the first in-depth, guide to developing lasting client relationships. Millions of people in this country earn their livings by serving clients, and their numbers are growing every day. Unfortunately, far too few develop the skills and strategies needed to rise to the top in a world where clients have almost unlimited access to information and expertise. Clients for Life sets forth a comprehensive framework for how professionals in all fields can develop breakthrough relationships with their clients and enjoy enduring client loyalty. Supported by more than 100 case studies and wisdom gleaned from interviews with dozens of leading CEOs and prominent business advisors, Clients for Life identifies what clients really want and lays out the core qualities that distinguish the client advisor—an irreplaceable resource—from the expert for hire, a tradable commodity. Readers will learn, for example, to develop selfless independence, which tempers complete emotional, intellectual, and financial independence with a powerful commitment to client needs; to become deep generalists and overcome the narrow perspective caused by specialization; to systematically build lifelong trust; and to cultivate the power of synthesis—big-picture thinking—that is so highly valued by clients. Portraits of history's most famously successful advisors, including Machiavelli, Sir Thomas More, and J. P. Morgan, underscore these timeless qualities that modern professionals need to develop to excel in today's competitive environment.
Book Synopsis Managing Complex Projects by : International Institute for Learning
Download or read book Managing Complex Projects written by International Institute for Learning and published by John Wiley & Sons. This book was released on 2010-08-03 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: The application of project management techniques is considered standard practice in today's business environment. What is not widely known is that the learning gap separating good project management from exceptional project management is not as great as one might think yet, the difference in the return on value can be quite significant. Many factors determine how projects are approached, such as rapid shifts in technology, a fluctuating market, changes in a business's organizational structure, and politics. As these forces add to a project's complexity and duration, project managers must develop strategies that allow them to think outside the box and create new on-the-go methodologies. Managing Complex Projects delivers the tools necessary to take on an unpredictable economy with an adaptable battle plan proven to meet the differing needs of an ever-expanding set of partners and stakeholders involved in a project. This book shows how to solve some of the issues facing today's project manager, including: Dealing with multiple virtual teams located around the world Working with partners and stakeholders that may have limited project management tools and experience Adjusting to long-term projects in which the stakeholders may change Managing projects where stated goals and objectives differ among stakeholders This book shows how companies such as IBM, Hewlett-Packard, Microsoft, and Siemens are exploring new avenues to aid them in taking on complex projects by combining "hard" skills, such as risk management and scheduling, with "soft" skills that focus on interpersonal communication. Managing Complex Projects serves as a lifesaver for time-crunched project managers looking for new ways to maximize their efforts.
Book Synopsis 2011 Consumer Action Handbook by : U.S. Services Administration
Download or read book 2011 Consumer Action Handbook written by U.S. Services Administration and published by GPO FCIC. This book was released on 2011-02 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: Use this guide to help with consumer purchases, problems and complaints. Find consumer contacts at hundreds of companies and trade associations; local, state, and federal government agencies; national consumer organizations; and more.
Book Synopsis Air Force Engineering and Services Quarterly by :
Download or read book Air Force Engineering and Services Quarterly written by and published by . This book was released on 1983 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt:
