Emotional Banking

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Publisher : Springer
ISBN 13 : 3319756532
Total Pages : 158 pages
Book Rating : 4.3/5 (197 download)

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Book Synopsis Emotional Banking by : Duena Blomstrom

Download or read book Emotional Banking written by Duena Blomstrom and published by Springer. This book was released on 2018-03-16 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: Banking is under threat. Despite access to fast-paced technology known as FinTech, an antiquated business model and internal organizational paralysis do not allow for the creation of a truly beloved brand and are stifling change. To survive and thrive when their competition is catching up, banks must understand the principles behind Emotional Banking—a cultural change concept that brings the consumer to the center of rethinking banking products and delivery. This book starts with a history of the space then moves into an overview of what FinTech is. After discussing the state of banking today including stories from the biggest names in the industry, the concept of Emotional Banking and Brand are introduced as an answer to the problems outlined above. It concludes with examples of best practices and a hands-on approach on how to change the inertia, become a brand and make customers fall in love with their bank. Some of the questions this book tackles include: · Why don’t banks “care”? · How many banks will survive? · What is FinTech and why does it matter? · Can Banks become beloved brands and find their way to the consumer’s heart? · Why is there a disconnect between what we say and what we do in the industry? · Is inertia in banking a result of broken internal culture? · Which big brand or challenger will be at the top in 5 years?

Banking conduct and culture : a call for sustained and comprehensive reform

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Author :
Publisher :
ISBN 13 : 9781567081664
Total Pages : 78 pages
Book Rating : 4.0/5 (816 download)

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Book Synopsis Banking conduct and culture : a call for sustained and comprehensive reform by :

Download or read book Banking conduct and culture : a call for sustained and comprehensive reform written by and published by . This book was released on 2015 with total page 78 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Unpopular Culture

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Publisher : University of Chicago Press
ISBN 13 : 9780226878119
Total Pages : 184 pages
Book Rating : 4.8/5 (781 download)

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Book Synopsis Unpopular Culture by : John Weeks

Download or read book Unpopular Culture written by John Weeks and published by University of Chicago Press. This book was released on 2004 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: John R. Weeks based his study on long-term observations made at the British Armstrong Bank in the UK. Not one person, from the CEOs to the junior clerks had anything good to say about its corporate culture, yet the way things were done never seemed to alter.

Private Banking

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Publisher : John Wiley & Sons
ISBN 13 : 0470826991
Total Pages : 292 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis Private Banking by : Boris F. J. Collardi

Download or read book Private Banking written by Boris F. J. Collardi and published by John Wiley & Sons. This book was released on 2012-08-01 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: An insightful overview of the keys to world-class client service in the private banking sector As the number of wealthy individuals around the world increases, private banking and wealth management companies have grown to keep pace. After the fast growth the long term success is predicated on both winning and keeping clients, making a client-centric model a must. Private Banking: Building a Culture of Excellence provides a clear, easy-to-follow guide to building a committed base, written by an industry expert. Presenting an overview of the elements required to build a successful and client-focused private bank that delivers the kind of care and excellence wealthy clients demand, the book even includes real-life examples for a better understanding of concepts and, to help you achieve your goal. Outlines how to implement a practical strategy for success in the growing private banking sector Explores the key drivers in the private banking industry as well as the most recent developments in the environment to help you stay on top of customer demands Includes case studies and other resources to show the keys to private banking done right in action Private Banking provides useful, hands-on advice for building a strong, lasting business in the private banking sector.

Cultural Finance: A World Map Of Risk, Time And Money

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Publisher : World Scientific
ISBN 13 : 9811221960
Total Pages : 573 pages
Book Rating : 4.8/5 (112 download)

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Book Synopsis Cultural Finance: A World Map Of Risk, Time And Money by : Thorsten Hens

Download or read book Cultural Finance: A World Map Of Risk, Time And Money written by Thorsten Hens and published by World Scientific. This book was released on 2020-10-29 with total page 573 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a comprehensive overview of the emerging field of cultural finance. It summarizes research results of cultural differences in financial decision making and financial markets. Many of the results have been published in leading academic journals over the last ten years but some are presented here for the first time. The book is based on an international survey on risk and time preferences — the INTRA study, conducted in 53 countries worldwide. Applications to financial markets include the equity premium puzzle, the value premium, dividend payout policies and asset allocations.

Culture Audit in Financial Services

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Publisher : Kogan Page Publishers
ISBN 13 : 1789667763
Total Pages : 449 pages
Book Rating : 4.7/5 (896 download)

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Book Synopsis Culture Audit in Financial Services by : Roger Miles

Download or read book Culture Audit in Financial Services written by Roger Miles and published by Kogan Page Publishers. This book was released on 2021-06-03 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the next wave of conduct regulation in financial markets, from 2021 conduct regulators in the UK and elsewhere expect firms to produce evidence on how they are improving behaviour and culture. Facing this, many practitioners are anxious that their current reporting and management information (MI) are irrelevant to meeting as-yet unclear regulatory expectations. This book provides the insights and tools firms need to report on culture, securing both enhanced business value and the regulator's approval. Culture is now seen as a key contributor to good governance, feeding into existing discourse on environmental, social and governance (ESG) factors and the emerging dialogue on 'non-financial (mis)conduct', but conventional measures of business quality are unfit for the new reporting agenda. Culture Audit in Financial Services follows the arc of 'behavioural regulation' to examine what the regulator really wants, before offering guidance on how culture audit differs from conventional auditing, how to put the latest pure-research findings to work, and the key features of well-designed conduct and culture reports. Written by an impartial author and a variety of contributors with extensive experience working with practitioners, regulators, and many of the world's finest academic initiatives, this book is filled with practical, grounded advice on how best to approach this new challenge and avoid infractions.

Financial Citizenship

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Publisher : Cornell University Press
ISBN 13 : 1501732730
Total Pages : 101 pages
Book Rating : 4.5/5 (17 download)

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Book Synopsis Financial Citizenship by : Annelise Riles

Download or read book Financial Citizenship written by Annelise Riles and published by Cornell University Press. This book was released on 2018-07-15 with total page 101 pages. Available in PDF, EPUB and Kindle. Book excerpt: Government bailouts; negative interest rates and markets that do not behave as economic models tell us they should; new populist and nationalist movements that target central banks and central bankers as a source of popular malaise; new regional organizations and geopolitical alignments laying claim to authority over the global economy; households, consumers, and workers facing increasingly intolerable levels of inequality: These dramatic conditions seem to cry out for new ways of understanding the purposes, roles, and challenges of central banks and financial governance more generally. Financial Citizenship reveals that the conflicts about who gets to decide how central banks do all these things, and about whether central banks are acting in everyone’s interest when they do them, are in large part the product of a culture clash between experts and the various global publics that have a stake in what central banks do. Experts—central bankers, regulators, market insiders, and their academic supporters—are a special community, a cultural group apart from many of the communities that make up the public at large. When the gulf between the culture of those who govern and the cultures of the governed becomes unmanageable, the result is a legitimacy crisis. This book is a call to action for all of us—experts and publics alike—to address this legitimacy crisis head on, for our economies and our democracies.

Values in Translation

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Publisher : Stanford University Press
ISBN 13 : 0804782229
Total Pages : 218 pages
Book Rating : 4.8/5 (47 download)

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Book Synopsis Values in Translation by : Galit A Sarfaty

Download or read book Values in Translation written by Galit A Sarfaty and published by Stanford University Press. This book was released on 2012-06-20 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Cogently analyzes the culture of the [World] Bank to explain successes and failures in the adoption of human rights norms . . . . Highly recommended.” —Choice The World Bank is the largest lender to developing countries, making loans worth over $20 billion per year to finance development projects around the globe. To guide its investments, the Bank has adopted a number of social and environmental policies, yet it has never instituted any overarching policy on human rights. Despite the potential human rights impact of Bank projects—the forced displacement of indigenous peoples resulting from a Bank-financed dam project, for example—the issue of human rights remains marginal in the Bank’s operational practices. Values in Translation analyzes the organizational culture of the World Bank and addresses the question of why it has not adopted a human rights framework. Academics and social advocates have typically focused on legal restrictions in the Bank’s Articles of Agreement. This work’s anthropological analysis sheds light on internal obstacles—including the employee incentive system and a clash of expertise between lawyers and economists over how to define human rights and justify their relevance to the Bank’s mission.

New Accountability in Financial Services

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Author :
Publisher : Springer Nature
ISBN 13 : 3030887154
Total Pages : 234 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis New Accountability in Financial Services by : Joe McGrath

Download or read book New Accountability in Financial Services written by Joe McGrath and published by Springer Nature. This book was released on 2022-01-01 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a critical examination of recently introduced individual accountability regimes that apply to the financial services industry in the UK (SMCR) and Australia (BEAR and the forthcoming FAR), together with a forthcoming new individual accountability regime ( in particular, SEAR) in Ireland. It provides a framework for analysing whether these regimes will achieve behavioural change in the financial services industry. This book argues that, whilst sanctioning individuals to deter future misconduct is an important part of any successful regulatory strategy, the focus should be on ensuring that individuals in the financial services industry internalise the norms of behaviour expected under the new regimes. In this regard, the analysis in this book is informed by criminological theory, regulatory theory and behavioural science. The work also argues for a “trajectory towards professionalisation” of financial services, and banking in particular, as an important means of positively influencing industry-wide norms of behaviour, which have a key influence on firms’ and individuals’ behaviours.

The Culture

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Publisher : Orbit Books
ISBN 13 : 9780356512112
Total Pages : 256 pages
Book Rating : 4.5/5 (121 download)

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Book Synopsis The Culture by : Iain M. Banks

Download or read book The Culture written by Iain M. Banks and published by Orbit Books. This book was released on 2019-11-26 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Iain M. Banks, the modern master of SF, created many original drawings detailing the universe of his bestselling Culture novels. Now these illustrations - many of them annotated - are being published for the very first time in a book that celebrates Banks's grand vision, with additional notes and material by Banks's longtime friend and fellow SF author Ken MacLeod. Praise for the Culture series:'Epic in scope, ambitious in its ideas and absorbing in its execution' Independent on Sunday'Banks has created one of the most enduring and endearing visions of the future' Guardian'Jam-packed with extraordinary invention' Scotsman'Compulsive reading'Sunday Telegraph The Culture series: Consider PhlebasThe Player of GamesUse of WeaponsThe State of the ArtExcessionInversionsLook to WindwardMatterSurface DetailThe Hydrogen Sonata Other books by Iain M. Banks: Against a Dark BackgroundFeersum EndjinnThe Algebraist

Consider Phlebas

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Publisher : Orbit
ISBN 13 : 0316095834
Total Pages : 560 pages
Book Rating : 4.3/5 (16 download)

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Book Synopsis Consider Phlebas by : Iain M. Banks

Download or read book Consider Phlebas written by Iain M. Banks and published by Orbit. This book was released on 2009-12-01 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first book in Iain M. Banks's seminal science fiction series, The Culture. Consider Phlebas introduces readers to the utopian conglomeration of human and alien races that explores the nature of war, morality, and the limitless bounds of mankind's imagination. The war raged across the galaxy. Billions had died, billions more were doomed. Moons, planets, the very stars themselves, faced destruction, cold-blooded, brutal, and worse, random. The Idirans fought for their Faith; the Culture for its moral right to exist. Principles were at stake. There could be no surrender. Within the cosmic conflict, an individual crusade. Deep within a fabled labyrinth on a barren world, a Planet of the Dead proscribed to mortals, lay a fugitive Mind. Both the Culture and the Idirans sought it. It was the fate of Horza, the Changer, and his motley crew of unpredictable mercenaries, human and machine, actually to find it, and with it their own destruction. The Culture Series Consider Phlebas The Player of Games Use of Weapons The State of the Art Excession Inversions Look to Windward Matter Surface Detail The Hydrogen Sonata

What Happened to Goldman Sachs

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Publisher : Harvard Business Press
ISBN 13 : 1422194205
Total Pages : 392 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis What Happened to Goldman Sachs by : Steven Mandis

Download or read book What Happened to Goldman Sachs written by Steven Mandis and published by Harvard Business Press. This book was released on 2013-09-10 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the story of the slow evolution of Goldman Sachs—addressing why and how the firm changed from an ethical standard to a legal one as it grew to be a leading global corporation. In What Happened to Goldman Sachs, Steven G. Mandis uncovers the forces behind what he calls Goldman’s “organizational drift.” Drawing from his firsthand experience; sociological research; analysis of SEC, congressional, and other filings; and a wide array of interviews with former clients, detractors, and current and former partners, Mandis uncovers the pressures that forced Goldman to slowly drift away from the very principles on which its reputation was built. Mandis evaluates what made Goldman Sachs so successful in the first place, how it responded to pressures to grow, why it moved away from the values and partnership culture that sustained it for so many years, what forces accelerated this drift, and why insiders can’t—or won’t—recognize this crucial change. Combining insightful analysis with engaging storytelling, Mandis has written an insider’s history that offers invaluable perspectives to business leaders interested in understanding and managing organizational drift in their own firms.

Use of Weapons

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Publisher : Orbit
ISBN 13 : 0316068799
Total Pages : 332 pages
Book Rating : 4.3/5 (16 download)

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Book Synopsis Use of Weapons by : Iain M. Banks

Download or read book Use of Weapons written by Iain M. Banks and published by Orbit. This book was released on 2008-12-22 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: The man known as Cheradenine Zakalwe was one of Special Circumstances' foremost agents, changing the destiny of planets to suit the Culture through intrigue, dirty tricks and military action. The woman known as Diziet Sma had plucked him from obscurity and pushed him towards his present eminence, but despite all their dealings she did not know him as well as she thought. The drone known as Skaffen-Amtiskaw knew both of these people. It had once saved the woman's life by massacring her attackers in a particularly bloody manner. It believed the man to be a lost cause. But not even its machine could see the horrors in his past. Ferociously intelligent, both witty and horrific, Use of Weapons is a masterpiece of science fiction. The Culture Series Consider Phlebas The Player of Games Use of Weapons The State of the Art Excession Inversions Look to Windward Matter Surface Detail The Hydrogen Sonata

Competing Values Leadership

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Publisher : Edward Elgar Publishing
ISBN 13 : 1847201563
Total Pages : 183 pages
Book Rating : 4.8/5 (472 download)

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Book Synopsis Competing Values Leadership by : Kim S. Cameron

Download or read book Competing Values Leadership written by Kim S. Cameron and published by Edward Elgar Publishing. This book was released on 2006 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: Both the framework and the book make notable contributions to both theory and practice. The book will be of value to scholars and organization leaders in understanding the concepts of value creation and organizational effectiveness. It will be an aid to consultants in conceptualizing strategies for organizations and in counselling leaders on how to operationalize the concepts in their organizations. S.R. Mohnot, Global Business Review This is a very readable and excellently presented volume. It will interest anyone concerned with organizational effectiveness and the competing values model. Economic Outlook and Business Review I recommend this book to anyone wishing to understand and practice leadership. Leadership is often treated in mutually-exclusive categories, such as Theory X vs. Theory Y, managers vs. leaders, transactional vs. transformative, initiation vs. consideration, etc. The Competing Values Framework presented in this book transcends these dualities. It features eight competing but complementary values that are critical for managing today s complex and pluralistic organizations. The framework emphasizes the need for balance among the eight leadership roles, and an appreciation of the context, timing, and contingencies when the leadership roles facilitate and inhibit collective endeavors. I have followed the development and testing of the Competing Values Framework over the years. It makes important contributions to both theory and practice. It stimulates positive learning outcomes for students and managers. Andrew H. Van de Ven, University of Minnesota, US Creating value in a firm is an enormously complex endeavor. Yet, despite its complexity, value creation is the objective of every enterprise, every worker, and every leader. The Competing Values Framework can help leaders understand more deeply and act more effectively. In the first book to comprehensively present this framework, the authors discuss its core elements and focus attention on rethinking the notion of value. They emphasize specific tools and techniques leaders can use to institute sustainable change. The Competing Values Framework was developed in response to the need for a broadly applicable model that would foster successful leadership, improve organizational effectiveness, and promote value creation. It helps leaders think differently about value creation and shows them how to clarify purpose, integrate practices, and lead people. Named one of the 40 most important frameworks in the history of business, it has been studied and tested in organizations for more than 25 years. Currently used by hundreds of firms around the world, the Competing Values Framework serves as a map, an organizing mechanism, a sense-making device, a source of new ideas, and a learning system. This accessible resource will be of great use to organizational scholars interested in the concepts of value creation, organizational effectiveness, and competing values; to leaders and managers interested in enhancing and creating value in their organizations; and to change agents and consultants who use the Competing Values Framework as part of their intervention strategies or who are looking to help improve organizations.

The Bankers’ New Clothes

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Publisher : Princeton University Press
ISBN 13 : 0691251703
Total Pages : 624 pages
Book Rating : 4.6/5 (912 download)

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Book Synopsis The Bankers’ New Clothes by : Anat Admati

Download or read book The Bankers’ New Clothes written by Anat Admati and published by Princeton University Press. This book was released on 2024-01-09 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Wall Street Journal, Financial Times, and Bloomberg Businessweek Book of the Year Why our banking system is broken—and what we must do to fix it New bank failures have been a rude awakening for everyone who believed that the banking industry was reformed after the Global Financial Crisis—and that we’d never again have to choose between massive bailouts and financial havoc. The Bankers’ New Clothes uncovers just how little things have changed—and why banks are still so dangerous. Writing in clear language that anyone can understand, Anat Admati and Martin Hellwig debunk the false and misleading claims of bankers, regulators, politicians, academics, and others who oppose effective reform, and they explain how the banking system can be made safer and healthier. Thoroughly updated for a world where bank failures have made a dramatic return, this acclaimed and important book now features a new preface and four new chapters that expose the shortcomings of current policies and reveal how the dominance of banking even presents dangers to the rule of law and democracy itself.

The Culture Map

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Publisher : PublicAffairs
ISBN 13 : 1610392590
Total Pages : 289 pages
Book Rating : 4.6/5 (13 download)

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Book Synopsis The Culture Map by : Erin Meyer

Download or read book The Culture Map written by Erin Meyer and published by PublicAffairs. This book was released on 2014-05-27 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life. Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out. In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.

Citizenship Education and Global Migration

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Author :
Publisher :
ISBN 13 : 0935302654
Total Pages : 739 pages
Book Rating : 4.9/5 (353 download)

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Book Synopsis Citizenship Education and Global Migration by : James A. Banks

Download or read book Citizenship Education and Global Migration written by James A. Banks and published by . This book was released on 2017-06-23 with total page 739 pages. Available in PDF, EPUB and Kindle. Book excerpt: This groundbreaking book describes theory, research, and practice that can be used in civic education courses and programs to help students from marginalized and minoritized groups in nations around the world attain a sense of structural integration and political efficacy within their nation-states, develop civic participation skills, and reflective cultural, national, and global identities.