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Baldrige Express Leadership Assessment Summary
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Book Synopsis Baldrige Express Leadership Assessment Summary by :
Download or read book Baldrige Express Leadership Assessment Summary written by and published by . This book was released on 2006 with total page 9 pages. Available in PDF, EPUB and Kindle. Book excerpt: Report to the Dept. of Workforce Development from Wisconsin Forward Award, Inc. summarizing findings from the Baldrige Express leadership assessments of eight Wisconsin Workforce Development boards in 2005-2006.
Book Synopsis Journey to Excellence by : Kathleen Jennison Goonan
Download or read book Journey to Excellence written by Kathleen Jennison Goonan and published by Quality Press. This book was released on 2009-11-14 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is based on several years study of the nine Baldrige Award winners from health care. It describes how these organizations approached their “Baldrige journey” and what other health care leaders should do to reap similar benefits. To fully understand the journey for these nine organizations and their return on investment, the authors studied each of their 50-page award applications, presentations at national and regional meetings, and other publications by or about them. Additionally and most importantly, CEOs and other senior leaders were interviewed at length. The questions asked of these leaders followed three basic themes: How did you successfully use the Baldrige framework to drive improvement? What would you recommend other organizations do to gain the value you have from a Baldrige journey? What can we learn from you that would help other organizations manage their improvement journeys to maximize the value they gain? “Health reform is making it clear: healthcare organizations improving to great clinical, financial, and experience outcomes will win and thrive for the communities they serve. Yet research teaches us that most change fails. Journey to Excellence, through ‘brutal truth,’ inspirational storytelling, courageous journeys, disciplined research, and sustained results, shows us the way, the very hard way, as well as the awesome possibility.” Jim Conway, SVP, Institute for Healthcare Improvement “W. Edwards Deming spoke of consistent, business-driving quality as arising from ‘a system of production.’ At best, health care delivery in most places today is bubbling chaos. The Malcolm Baldrige Quality Award supplies the only practical, comprehensive outline for health care as a system of production in existence today. It’s about time that health care leaders had a comprehensive guide. Taught by experts, this volume is drawn from careful analysis of those who have succeeded. You hold the future in your hands – at least, for those who will not only survive, but thrive in the coming turmoil of health care reform.” Brent James, MD, Intermountain Health Care “Journey to Excellence is an insightful synthesis of the powerful Baldrige framework and the real life journeys of the healthcare award winners. Their stories will deepen understanding both for those new to and experienced with the Baldrige Criteria. This book is a major contribution to achieving healthcare excellence!” Louise Liang, MD, Former Chair, Institute for Healthcare Improvement “Most healthcare organizations are currently in a purely reactive mode – just struggling to get through the day and the fiscal year, collecting the data that they are required to report, and responding to crises. In Journey to Excellence, Goonan and her co-authors show healthcare leaders how to take control of the agenda. The Baldrige Criteria define the journey that can help organizations approach greatness, and the authors’ LASER set of behaviors describes what they need to ‘pack’ for the trip.” Tom Lee, MD, Network President, Partners Healthcare System “Journey to Excellence provides a concrete framework for leaders seeking to improve their organizational performance. Health care organizations are likely to face increasing pressure to improve quality and reduce cost in the coming years. Goonan, Muzikowski, and Stoltz offer a strategic roadmap for a successful transformational change. This book contains real life stories of leaders who used Baldrige to successfully transform their organizations into high performance enterprises.” Vinod K. Sahney, Chief Strategy Officer, Blue Cross Blue Shield of Massachusetts
Book Synopsis The Baldrige by : Christopher W. L. Hart
Download or read book The Baldrige written by Christopher W. L. Hart and published by McGraw-Hill Companies. This book was released on 1992 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Malcolm Baldridge National Quality Award has become a valued and sought-after symbol of commitment and excellence.ormative book describes how to apply for The Baldridge, complete with inside information on how applications are screened, finalists chosen, on-site verification processes undertaken, and finally, how winners are selected.
Book Synopsis Demystifying Baldrige by : Donald C. Fisher
Download or read book Demystifying Baldrige written by Donald C. Fisher and published by . This book was released on 1993 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Road Map for the Baldrige Journey by : Joe Kilbride
Download or read book Road Map for the Baldrige Journey written by Joe Kilbride and published by Quality Press. This book was released on 2015-12-21 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: While the Baldrige Criteria for Performance Excellence are one of the most widely known assessment frameworks in the world, interest in the Criteria has ebbed and flowed over the years. In part this may be due to the fact that applicants are often on their own when it comes to determining how to use the Criteria and award programs in an efficient and effective manner. This difficulty is somewhat by design, since the Criteria are non-prescriptive. The requirements are presented as more than 200 questions written in a generic manner to enable their application by all types of organizations. They do not tell leaders what to do to meet the requirements, which is both good and bad. While it allows organizations to develop processes to respond to the Criteria in ways that meet their unique needs, this has created a barrier for some leaders. This book provides a detailed road map and systematic process to design and implement a customized operating model for performance excellence based on the Criteria. The road map includes regular use of state award programs for feedback to enable mid-course correction. Though recognition is not its primary purpose, following this road map also increases the likelihood of being recognized by these award programs. The approach presented here will not guarantee an award, but it will help an organization’s leaders use the Criteria and award programs more efficiently and effectively as an aid to organizational transformation and improvement. "It is true, organizations are perfectly designed to get the results they are getting. The Baldrige framework is an operating model that guides organizations to establish key processes that are proven to yield high reliability. The framework, however, can be intimidating. Kilbride’s Road Map clearly explains and provides ‘doable’ steps to apply the Baldrige Criteria and become more process-honoring. It is a compilation of the valuable education, guidance, and support Joe provided us on our journey." David Fox, President and Pattie Skriba, VP Business Excellence Advocate Good Samaritan Hospitalbr2010 Baldrige Award Recipient "The Baldrige journey of continuous improvement never ends. For such a journey you need a knowledgeable co-pilot, and Joe Kilbride has helped many organizations, examiners, judges and others pursuing excellence to navigate that journey. His expertise is priceless and the Road Map makes him your virtual co-pilot. I hope you will take the first step today; excellence awaits." Bob Barnett Retired CEO, Motorola CGISSbr2002 Baldrige Award Recipient "Surviving the challenges of today's global competition requires having a long-term plan..... and a road map to get there. Here is the essential companion for a successful journey." David Boulay resident Illinois Manufacturing Excellence Center (IMEC)
Author :United States. Congress. House. Committee on Science, Space, and Technology. Subcommittee on Technology, Environment, and Aviation Publisher : ISBN 13 : Total Pages :236 pages Book Rating :4.0/5 ( download)
Book Synopsis The Malcolm Baldrige National Quality Award by : United States. Congress. House. Committee on Science, Space, and Technology. Subcommittee on Technology, Environment, and Aviation
Download or read book The Malcolm Baldrige National Quality Award written by United States. Congress. House. Committee on Science, Space, and Technology. Subcommittee on Technology, Environment, and Aviation and published by . This book was released on 1994 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Comparing ISO 9000, Malcolm Baldrige, and the SEI CMM for Software by : Michael O. Tingey
Download or read book Comparing ISO 9000, Malcolm Baldrige, and the SEI CMM for Software written by Michael O. Tingey and published by Prentice Hall. This book was released on 1997 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: For some companies, ISO 9000 and SEI CMM have become a mandatory requirement for doing business with other companies and governments. For other companies, the need for quality improvement has been recognized as an important element of long term survival. This book compares three quality management system assessment methodologies, the Malcolm Baldrige National Quality Award, which was created by Public Law in 1987 to promote the improvement of quality in the US; the International Organization for standardization ISO 9000, a set of quality standards whose purpose is to standardize quality systems, implemented by organizations; and the Software Engineering Institute (SEI) Capability Maturity Model (CMM) for Software, a federally funded research and development center operated by Carnegie Mellon Univ. under contract and sponsorship by the US Dept. of Defense.
Book Synopsis Baldrige Winners on World-class Quality by : Kathryn Troy
Download or read book Baldrige Winners on World-class Quality written by Kathryn Troy and published by . This book was released on 1992 with total page 46 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :United States. Congress. House. Committee on Public Works and Transportation. Subcommittee on Economic Development Publisher : ISBN 13 : Total Pages :1284 pages Book Rating :4.F/5 ( download)
Book Synopsis Overview and Assessment of Economic and Regional Development Programs Under the Jurisdiction of the Subcommittee on Economic Development by : United States. Congress. House. Committee on Public Works and Transportation. Subcommittee on Economic Development
Download or read book Overview and Assessment of Economic and Regional Development Programs Under the Jurisdiction of the Subcommittee on Economic Development written by United States. Congress. House. Committee on Public Works and Transportation. Subcommittee on Economic Development and published by . This book was released on 1981 with total page 1284 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :United States. Congress. House. Committee on Science. Subcommittee on Technology Publisher : ISBN 13 : Total Pages :144 pages Book Rating :4.3/5 (121 download)
Book Synopsis The Malcolm Baldridge National Quality Awards Program by : United States. Congress. House. Committee on Science. Subcommittee on Technology
Download or read book The Malcolm Baldridge National Quality Awards Program written by United States. Congress. House. Committee on Science. Subcommittee on Technology and published by . This book was released on 1995 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Education Criteria for Performance Excellence (2009-10) by : Harry S. Hertz
Download or read book Education Criteria for Performance Excellence (2009-10) written by Harry S. Hertz and published by DIANE Publishing. This book was released on 2010-03 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: Will help org. respond to the diverse needs of students, the need for enhanced curriculum and educ. delivery methods, changing regulatory require., demanding accreditation require., and the growing role of the Internet. Whether your org. is small or large, is involved in K-12 or higher educ., or has one facility or multiple sites, these Criteria provide a valuable framework that can help you plan in an uncertain environment. Use the Criteria to assess performance on a range of key indicators: student learning, student and stakeholder satisfaction, educ. design and delivery, financial, faculty and staff development and well-being, and operations. Can help you align resources; improve commun., productivity, and effectiveness; and achieve strategic goals. Illus.
Book Synopsis Creating a Customer-centered Culture by : Robin L. Lawton
Download or read book Creating a Customer-centered Culture written by Robin L. Lawton and published by ASQ Quality Press. This book was released on 1993 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creating a Customer-Centered Culture shows you how to successfully apply existing traditional management tools to knowledge and service work. it teaches you to think like customers so you can implement an organizational culture transformation on your way to total quality management in a jargon-free, step-by-step way.
Book Synopsis Workforce Investment Act Annual Report by :
Download or read book Workforce Investment Act Annual Report written by and published by . This book was released on 2005 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Practical Benchmarking: The Complete Guide by : M. Zairi
Download or read book Practical Benchmarking: The Complete Guide written by M. Zairi and published by Springer Science & Business Media. This book was released on 2011-06-27 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: by Bob Camp The business improvement topic and quality tool called benchmarking is becoming widely understood and broadly applied. There are now applica firms that tions in almost all segments of the economy including industrial either produce a product or a service, non-profit organizations such as healthcare, government and education. The approach is starting to spread around the globe with initiatives in Europe, Asia Pacific and South America. This is commendable and reassuring and must show that there is significant interest in the approach and that it works. What is missing, however, are books and reference material that are not solely prepared in the US where benchmarking started. Theses would include examples of applications relevant to the local area and industries. They would include references to articles written about benchmarking appearing in local publications. In this fashion those interested would have near hand case histories of the use of benchmarking and therefore become encouraged to use the technique. Zairi and Leonard have done the benchmarking community a real service by documenting the European view and application of benchmark ing to a wide range of examples. But they have not stopped there. Their text includes treatment of a number of related facets of benchmarking that makes this a fairly thorough text.
Book Synopsis The World's Most Powerful Leadership Principle by : James C. Hunter
Download or read book The World's Most Powerful Leadership Principle written by James C. Hunter and published by Crown Currency. This book was released on 2004-06-29 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: To lead is not to be “the boss,” the “head honcho,” or “the brass.” To lead is to serve. Although serving may imply weakness to some, conjuring up a picture of the CEO waiting on the workforce hand and foot, servant leadership is actually a robust, revolutionary idea that can have significant impact on an organization’s performance. Jim Hunter champions this hard/soft approach to leadership, which turns bosses and managers into coaches and mentors. By “hard,” Hunter means that servant leaders can be hard-nosed, even autocratic, when it comes to the basics of running the business: determining the mission (where the company is headed) and values (what the rules are that govern the journey) and setting standards and accountability. Servant leaders don’t commission a poll or take a vote when it comes to these critical fundamentals. After all, that’s what a leader’s job is, and people look to the leader to set the course and establish standards. But once that direction is provided, servant leaders turn the organizational structure upside down. They focus on giving employees everything they need to win, be it resources, time, guidance, or inspiration. Servant leaders know that providing for people and engaging hearts and minds foster a workforce that understands the benefits of striving for the greater good. The emphasis is on building authority, not power; on exerting influence, not intimidation. While many believe that servant leadership is a wonderful, inspiring idea, what’s been missing is the how-to, the specifics of implementation. Jim Hunter shows how to do the right thing for the people you lead. A servant leader or a self-serving leader: Which one are you? With Jim Hunter’s guidance, everyone has the potential to develop into a leader with character who leads with authority.
Book Synopsis Baldrige Award Winning Quality 10th by : Mark Graham Brown
Download or read book Baldrige Award Winning Quality 10th written by Mark Graham Brown and published by Productivity Press. This book was released on 2000-03-31 with total page 438 pages. Available in PDF, EPUB and Kindle. Book excerpt: For the tenth consecutive year, Baldrige Award Winning Quality continues to be the definitive reference for interpreting the Baldrige criteria. It is the only book on the Baldrige criteria to detail, in simple and straightforward language, every category, examination item, and area to address. Whether your company is preparing for an actual award or using Baldrige for process improvement, this book is for you. Updated annually, the book provides you with the best understanding of these exhaustive criteria. Written in an easy-to-understand format by one of the best-known authorities on the Baldrige criteria, Mark Graham Brown, it is the most recognized reference in the field. The book illustrates the key relationships that exist among the criteria and details how the scoring scale operates, both critical aspects of writing a Baldrige Award application.
Book Synopsis Diagnosing and Changing Organizational Culture by : Kim S. Cameron
Download or read book Diagnosing and Changing Organizational Culture written by Kim S. Cameron and published by John Wiley & Sons. This book was released on 2011-01-07 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Diagnosing and Changing Organizational Culture provides a framework, a sense-making tool, a set of systematic steps, and a methodology for helping managers and their organizations carefully analyze and alter their fundamental culture. Authors, Cameron and Quinn focus on the methods and mechanisms that are available to help managers and change agents transform the most fundamental elements of their organizations. The authors also provide instruments to help individuals guide the change process at the most basic level—culture. Diagnosing and Changing Organizational Culture offers a systematic strategy for internal or external change agents to facilitate foundational change that in turn makes it possible to support and supplement other kinds of change initiatives.
