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Automotive After Sales Management A Practical Guide To Successful Workshop Parts Service Operations
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Book Synopsis Automotive After Sales Management - A Practical Guide to Successful Workshop Parts & Service Operations by : Mohamad Idrakisyah
Download or read book Automotive After Sales Management - A Practical Guide to Successful Workshop Parts & Service Operations written by Mohamad Idrakisyah and published by Mohamad Idrakisyah. This book was released on 2021-02-23 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: The after sales segment of the automotive industry is gaining prominence over sales. The intensive competition in sales of new cars has reduced profit margins, but on the other hand, this is compensated from the higher profit margin derived from the after sales business. The onus is on the automotive manufacturers to heed to the new importance of the after sales business in reacting to the changes and expectations of customers. This book is written as a practical guide manual on matters relating to the management of the after sales business. The objective is to bring about improvements in all levels of the after sales operations in workshops. The growth, profitability and sustainability of the after sales dealerships are possible when the business is managed in an effective and efficient manner. The chapters in the book covers all matters pertaining to the after sales operations, written in an easy-to-understand manner for practical and straightforward implementation across dealerships.
Book Synopsis Operations Management by : Mitch Schneider
Download or read book Operations Management written by Mitch Schneider and published by Cengage Learning. This book was released on 2003 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: All aspects of shop management and the necessary business and customer service skills needed to make a repair operation successful are captured in this comprehensive new series. The key topics for successfully managing an automotive service facility – personnel management, business management, and sales and marketing – are thoroughly examined, with each individual book offering proven solutions for effectively tackling challenges faced by today’s professional automotive service managers. The result is a framework from which technicians can learn to make consistent, high quality, and productive automotive service a part of every day shop operations. The series creatively combines both education and training to illustrate the importance of achieving operational excellence every time there is an opportunity to provide automotive service. This series is also a superb resource for those interested in Auto Service Management as their career path.
Download or read book NADA's Automotive Executive written by and published by . This book was released on 1996 with total page 742 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Automotive Parts Sales 101 by : Tim Northburg
Download or read book Automotive Parts Sales 101 written by Tim Northburg and published by CreateSpace. This book was released on 2014-09-29 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: In dealerships today, we tend to focus primarily on the sales and service departments. What about the parts department? They are just as important to the well being of the dealership as the sales and service departments. Having properly trained and effective parts personnel is the first key to selling more parts and accessories. The second key is having process in place within the dealership that helps spread awareness that you sell additional parts and accessories. This book will distill some basic principles that will help you and your parts personnel thrive and sell more parts and accessories, both to internal and external customers.
Book Synopsis Service Management Made Simple by : Gregory J Marchand
Download or read book Service Management Made Simple written by Gregory J Marchand and published by Independently Published. This book was released on 2023-12-28 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Owning or operating an automotive repair shop isn't just about fixing cars - it's about building a thriving business. The revised 3rd Edition of Service Management Made Simple is your practical guide to achieving success, packed with updated strategies and proven best practices to help you navigate every aspect of your shop. This edition goes beyond the basics, diving deep into critical areas for growth and improvement: Onboard new employees like a pro: Implement seamless onboarding processes that set your team up for success from day one. Master the art of the sale: Discover word tracks and techniques that build trust, overcome objections, and close deals confidently. Run effective shop meetings: Learn how to conduct productive meetings that inspire your team, address challenges, and drive results. Optimize your customer scheduling: Implement efficient systems to minimize wait times, maximize technician productivity, and keep customers happy. Establish bulletproof quality control: Implement robust processes that ensure every repair meets the highest standards and builds customer loyalty. Author Greg Marchand, with his 30 years of automotive experience, understands that no two shops are alike. He provides simple, actionable steps that you can adapt to your unique business, regardless of size or location. Service Management Made Simple, 3rd Edition will help you: Attract and retain top talent Boost customer satisfaction and loyalty Streamline operations for peak efficiency Increase profitability and watch your business thrive This isn't just a book, it's a roadmap to success. Stop struggling and start building the thriving automotive repair shop you've always dreamed of.
Book Synopsis Automotive Service Management Bursting Pack (8 Modules) by : Mitch Schneider
Download or read book Automotive Service Management Bursting Pack (8 Modules) written by Mitch Schneider and published by . This book was released on 2003-07-21 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This pioneering eight-book series offers automotive repair shop owners and those wanting to be shop owners the necessary business and customer service skills to run a successful automotive service facility. The series covers three main topical areas: personnel management, business management, and sales and marketing. Each book provides a framework to help technicians make consistent, high-quality, and productive service a part of every day shop operations. According to the author, "Great performance coupled with increased customer loyalty, trust, and operational excellence will almost always result in increased profits."
Download or read book Automotive Executive written by and published by . This book was released on 1991 with total page 692 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Practical Fabrication and Assembly Techniques by : Wayne Scraba
Download or read book Practical Fabrication and Assembly Techniques written by Wayne Scraba and published by Motorbooks. This book was released on 2010-08-02 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical Fabrication and Assembly Techniques guides enthusiasts through the most essential processes for assembling a high-performance engine, car, or motorcycle. Tasks like fabricating mounts for fuel pumps or ignition boxes, selecting fasteners and hardware for securing components, and plumbing brake and fuel systems are among the many topics covered.
Book Synopsis Franchise Opportunities Handbook by :
Download or read book Franchise Opportunities Handbook written by and published by . This book was released on 1983 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a directory of companies that grant franchises with detailed information for each listed franchise.
Author :United States. Domestic and International Business Administration Publisher : ISBN 13 : Total Pages :410 pages Book Rating :4.3/5 (91 download)
Book Synopsis Franchise Opportunities Handbook by : United States. Domestic and International Business Administration
Download or read book Franchise Opportunities Handbook written by United States. Domestic and International Business Administration and published by . This book was released on 1983 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Marketing Information Guide written by and published by . This book was released on 1957 with total page 550 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Consultants & Consulting Organizations Directory by : Cengage Gale
Download or read book Consultants & Consulting Organizations Directory written by Cengage Gale and published by . This book was released on 2009-05-12 with total page 1976 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Distribution Data Guide written by and published by . This book was released on 1956 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Service And Operations Management by : Cengiz Haksever
Download or read book Service And Operations Management written by Cengiz Haksever and published by World Scientific Publishing Company. This book was released on 2017-12-26 with total page 691 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains. It also covers basic topics of operations management including linear and goal programming, project management, inventory management and forecasting.This book takes a multidisciplinary approach to services and operational management challenges; it draws upon the theory and practice in many fields of study such as economics, management science, statistics, psychology, sociology, ethics and technology, to name a few. It contains chapters most textbooks do not include, such as ethics, management of public and non-profit service organizations, productivity and measurement of performance, routing and scheduling of service vehicles.An Instructor's Solutions Manual is available upon request for all instructors who adopt this book as a course text. Please send your request to [email protected].
Author :Library of Congress. Copyright Office Publisher :Copyright Office, Library of Congress ISBN 13 : Total Pages :1602 pages Book Rating :4.F/5 ( download)
Book Synopsis Catalog of Copyright Entries. Third Series by : Library of Congress. Copyright Office
Download or read book Catalog of Copyright Entries. Third Series written by Library of Congress. Copyright Office and published by Copyright Office, Library of Congress. This book was released on 1972 with total page 1602 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Health Care Financing Review written by and published by . This book was released on 1987 with total page 750 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Sheet Metal Industries written by and published by . This book was released on 1997 with total page 610 pages. Available in PDF, EPUB and Kindle. Book excerpt:
