Automate Or Be Automated

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Automation Is a Myth

Author : Luke Munn
Publisher : Stanford University Press
ISBN 13 : 1503631435
Total Pages : 201 pages
Book Rating : 4.5/5 (36 download)

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Book Synopsis Automation Is a Myth by : Luke Munn

Download or read book Automation Is a Myth written by Luke Munn and published by Stanford University Press. This book was released on 2022-04-05 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: For some, automation will usher in a labor-free utopia; for others, it signals a disastrous age-to-come. Yet whether seen as dream or nightmare, automation, argues Munn, is ultimately a fable that rests on a set of triple fictions. There is the myth of full autonomy, claiming that machines will take over production and supplant humans. But far from being self-acting, technical solutions are piecemeal; their support and maintenance reveals the immense human labor behind "autonomous" processes. There is the myth of universal automation, with technologies framed as a desituated force sweeping the globe. But this fiction ignores the social, cultural, and geographical forces that shape technologies at a local level. And, there is the myth of automating everyone, the generic figure of "the human" at the heart of automation claims. But labor is socially stratified and so automation's fallout will be highly uneven, falling heavier on some (immigrants, people of color, women) than others. Munn moves from machine minders in China to warehouse pickers in the United States to explore the ways that new technologies do (and don't) reconfigure labor. Combining this rich array of human stories with insights from media and cultural studies, Munn points to a more nuanced, localized, and racialized understanding of the "future of work."

Site Reliability Engineering

Author : Niall Richard Murphy
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491951176
Total Pages : 552 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Site Reliability Engineering by : Niall Richard Murphy

Download or read book Site Reliability Engineering written by Niall Richard Murphy and published by "O'Reilly Media, Inc.". This book was released on 2016-03-23 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use

Automate or Be Automated

Author : David Vivancos
Publisher : David Vivancos
ISBN 13 :
Total Pages : 177 pages
Book Rating : 4./5 ( download)

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Book Synopsis Automate or Be Automated by : David Vivancos

Download or read book Automate or Be Automated written by David Vivancos and published by David Vivancos. This book was released on 2020-04-08 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world is moving towards a jobless society (maybe not incomeless), ruled by intelligent machines, this can be a painful scenario for most of us or it can be an opportunity for all to thrive, getting rid of repetitive tasks and freeing our time to grow. Learn the tricks of automation before it is too late and let’s rebuild together the partially de-globalized world during and in the aftermath of the Covid-19 Outbreak.

The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI

Author : Bhaskar Ghosh
Publisher : McGraw Hill Professional
ISBN 13 : 1260473309
Total Pages : 289 pages
Book Rating : 4.2/5 (64 download)

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Book Synopsis The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI by : Bhaskar Ghosh

Download or read book The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI written by Bhaskar Ghosh and published by McGraw Hill Professional. This book was released on 2021-12-07 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the global automation leaders at Accenture—the first-ever comprehensive blueprint for how to use and scale AI-powered intelligent automation in the enterprise to gain competitive advantage through faster speed to market, improved product quality, higher efficiency, and an elevated customer experience. Many companies were already implementing limited levels of automation when the pandemic hit. But the need to rapidly change business processes and how organizations work resulted in the compression of a decade’s worth of digital transformation into a matter of months. Technology suddenly became the essential element for rapid organizational change and the creation of 360-degree value benefiting all stakeholders. Businesses are faced with the imperative to embrace that change or risk being left behind. In The Automation Advantage, global enterprise technology and automation veterans Bhaskar Ghosh, Rajendra Prasad, and Gayathri Pallail give business leaders and managers the action plan they need to execute a strategic agenda that enables them to quickly and confidently scale their automation and AI initiatives. This practical and highly accessible implementation guide answers leaders’ burning questions, such as: How do I identify and prioritize automation opportunities? How do I assess my legacy systems and data issues? How do I derive full value out of my technology investments and automation efforts? How can I inspire my employees to embrace change and the new opportunities presented by automation? The Automation Advantage goes beyond optimizing process to using AI to transform almost any business activity in any industry to make it faster, more streamlined, cost efficient, and customer-focused—vastly improving overall productivity and performance. Featuring case studies of successful automation solutions, this indispensable road map includes guiding principles for technology, governance, culture, and leadership change. It offers a human-centric approach to AI and automation that leads to sustainable transformation and measurable business results.

INTELLIGENT AUTOMATION

Author : PASCAL. BARKIN BORNET (IAN. WIRTZ, JOCHEN.)
Publisher :
ISBN 13 : 9811235848
Total Pages : 431 pages
Book Rating : 4.8/5 (112 download)

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Book Synopsis INTELLIGENT AUTOMATION by : PASCAL. BARKIN BORNET (IAN. WIRTZ, JOCHEN.)

Download or read book INTELLIGENT AUTOMATION written by PASCAL. BARKIN BORNET (IAN. WIRTZ, JOCHEN.) and published by . This book was released on 2020 with total page 431 pages. Available in PDF, EPUB and Kindle. Book excerpt:

"Dear Evil Tester"

Author : Alan Richardson
Publisher :
ISBN 13 : 9780956733276
Total Pages : 148 pages
Book Rating : 4.7/5 (332 download)

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Book Synopsis "Dear Evil Tester" by : Alan Richardson

Download or read book "Dear Evil Tester" written by Alan Richardson and published by . This book was released on 2016-03-04 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you in charge of your own testing? Do you have the advice you need to advance your test approach? "Dear Evil Tester" contains advice about testing that you won't hear anywhere else. "Dear Evil Tester" is a three pronged publication designed to: -provoke not placate, -make you react rather than relax, -help you laugh not languish. Starting gently with the laugh out loud Agony Uncle answers originally published in 'The Testing Planet'. "Dear Evil Tester" then provides new answers, to never before published questions, that will hit your beliefs where they change. Before presenting you with essays that will help you unleash your own inner Evil Tester. With advice on automating, communication, talking at conferences, psychotherapy for testers, exploratory testing, tools, technical testing, and more. Dear Evil Tester randomly samples the Software Testing stomping ground before walking all over it. "Dear Evil Tester" is a revolutionary testing book for the mind which shows you an alternative approach to testing built on responsibility, control and laughter. Read what our early reviewers had to say: "Wonderful stuff there. Real deep." Rob Sabourin, @RobertASabourin Author of "I Am a Bug" "The more you know about software testing, the more you will find to amuse you." Dot Graham, @dorothygraham Author of "Experiences of Test Automation" "laugh-out-loud episodes" Paul Gerrard, @paul_gerrard Author of "The Tester's Pocketbook" "A great read for every Tester." Andy Glover, @cartoontester Author of "Cartoon Tester"

Reinventing Jobs

Author : Ravin Jesuthasan
Publisher : Harvard Business Press
ISBN 13 : 1633694089
Total Pages : 227 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis Reinventing Jobs by : Ravin Jesuthasan

Download or read book Reinventing Jobs written by Ravin Jesuthasan and published by Harvard Business Press. This book was released on 2018-09-18 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to Optimize Human-Machine Work Combinations Your organization has made the decision to adopt automation and artificial intelligence technologies. Now, you face difficult and stubborn questions about how to implement that decision: How, when, and where should we apply automation in our organization? Is it a stark choice between humans versus machines? How do we stay on top of these technological trends as work and automation continue to evolve? Work and human capital experts Ravin Jesuthasan and John Boudreau present leaders with a new set of tools to answer these daunting questions. Transcending the endless debate about humans being replaced by machines, Jesuthasan and Boudreau show how smart leaders instead are optimizing human-automation combinations that are not only more efficient but also generate higher returns on improved performance. Based on groundbreaking primary research, Reinventing Jobs provides an original, structured approach of four distinct steps--deconstruct, optimize, automate, and reconfigure--to help leaders reinvent how work gets bundled into jobs and create optimal human-machine combinations. Jesuthasan and Boudreau show leaders how to continuously reexamine what a job really is, and they provide the tools for identifying the pivotal performance value of tasks within jobs and how these tasks should be reconstructed into new, more optimal combinations. With numerous examples and practical advice for applying the four-step process, Reinventing Jobs gives leaders a more precise, planful, and actionable way to decide how, when, and where to apply and optimize work automation.

Automating the News

Author : Nicholas Diakopoulos
Publisher : Harvard University Press
ISBN 13 : 0674239318
Total Pages : 337 pages
Book Rating : 4.6/5 (742 download)

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Book Synopsis Automating the News by : Nicholas Diakopoulos

Download or read book Automating the News written by Nicholas Diakopoulos and published by Harvard University Press. This book was released on 2019-06-10 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: From hidden connections in big data to bots spreading fake news, journalism is increasingly computer-generated. An expert in computer science and media explains the present and future of a world in which news is created by algorithm. Amid the push for self-driving cars and the roboticization of industrial economies, automation has proven one of the biggest news stories of our time. Yet the wide-scale automation of the news itself has largely escaped attention. In this lively exposé of that rapidly shifting terrain, Nicholas Diakopoulos focuses on the people who tell the stories—increasingly with the help of computer algorithms that are fundamentally changing the creation, dissemination, and reception of the news. Diakopoulos reveals how machine learning and data mining have transformed investigative journalism. Newsbots converse with social media audiences, distributing stories and receiving feedback. Online media has become a platform for A/B testing of content, helping journalists to better understand what moves audiences. Algorithms can even draft certain kinds of stories. These techniques enable media organizations to take advantage of experiments and economies of scale, enhancing the sustainability of the fourth estate. But they also place pressure on editorial decision-making, because they allow journalists to produce more stories, sometimes better ones, but rarely both. Automating the News responds to hype and fears surrounding journalistic algorithms by exploring the human influence embedded in automation. Though the effects of automation are deep, Diakopoulos shows that journalists are at little risk of being displaced. With algorithms at their fingertips, they may work differently and tell different stories than they otherwise would, but their values remain the driving force behind the news. The human–algorithm hybrid thus emerges as the latest embodiment of an age-old tension between commercial imperatives and journalistic principles.

Automate This

Author : Christopher Steiner
Publisher : Penguin
ISBN 13 : 1101572159
Total Pages : 259 pages
Book Rating : 4.1/5 (15 download)

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Book Synopsis Automate This by : Christopher Steiner

Download or read book Automate This written by Christopher Steiner and published by Penguin. This book was released on 2012-08-30 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: The rousing story of the last gasp of human agency and how today’s best and brightest minds are endeavoring to put an end to it. It used to be that to diagnose an illness, interpret legal documents, analyze foreign policy, or write a newspaper article you needed a human being with specific skills—and maybe an advanced degree or two. These days, high-level tasks are increasingly being handled by algorithms that can do precise work not only with speed but also with nuance. These “bots” started with human programming and logic, but now their reach extends beyond what their creators ever expected. In this fascinating, frightening book, Christopher Steiner tells the story of how algorithms took over—and shows why the “bot revolution” is about to spill into every aspect of our lives, often silently, without our knowledge. The May 2010 “Flash Crash” exposed Wall Street’s reliance on trading bots to the tune of a 998-point market drop and $1 trillion in vanished market value. But that was just the beginning. In Automate This, we meet bots that are driving cars, penning haiku, and writing music mistaken for Bach’s. They listen in on our customer service calls and figure out what Iran would do in the event of a nuclear standoff. There are algorithms that can pick out the most cohesive crew of astronauts for a space mission or identify the next Jeremy Lin. Some can even ingest statistics from baseball games and spit out pitch-perfect sports journalism indistinguishable from that produced by humans. The interaction of man and machine can make our lives easier. But what will the world look like when algorithms control our hospitals, our roads, our culture, and our national security? What happens to businesses when we automate judgment and eliminate human instinct? And what role will be left for doctors, lawyers, writers, truck drivers, and many others? Who knows—maybe there’s a bot learning to do your job this minute.

Automate It with Zapier

Author : Kelly Goss
Publisher : Packt Publishing Ltd
ISBN 13 : 1800200471
Total Pages : 618 pages
Book Rating : 4.8/5 (2 download)

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Book Synopsis Automate It with Zapier by : Kelly Goss

Download or read book Automate It with Zapier written by Kelly Goss and published by Packt Publishing Ltd. This book was released on 2021-08-25 with total page 618 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build easy and accessible solutions for automating mundane processes in marketing, sales, operations, and finance to enable teams to focus on core tasks Key FeaturesLearn Zapier and find solutions to specific problems with this comprehensive yet concise guideExplore various scenarios describing specific business problems and how they can be solved with ZapierDiscover expert tips and practical examples to harness the full potential of ZapierBook Description Zapier is an emerging no-code workflow automation technology that enables organizations to connect their cloud-based and web applications and automate data transfer between them. Zapier's built-in features and flexibility allow users to integrate thousands of business applications and create simple to complex automation to reduce time spent on repetitive tasks, thereby increasing productivity. This book is a must-have for business owners, their employees, and independent freelancers and contractors looking to use Zapier for business process automation. The book takes a hands-on approach to implementation and associated problem-solving methodologies that will have you up-and-running and productive in no time while leveling up your automation skills. You'll discover how to plan your automation building for optimal results, what are the native features available in Zapier, and the applications that connect with it, as well as how to optimally configure your workflows to automate your processes in as few steps as possible. Finally, you'll find out how to create advanced workflow automation from scratch and learn how to troubleshoot issues. By the end of this Zapier book, you'll be able to build your own advanced workflow automation using Zapier, addressing the key pain points encountered in businesses with manual and repetitive tasks. What you will learnThink creatively to plan your business workflows to overcome specific business problemsGet to grips with the native features and built-in applications available in ZapierExplore different types of third-party business applications that integrate with ZapierConfigure your workflows optimally to automate business processes and minimize task usageUse Zapier's library of pre-built workflows and create advanced workflows from scratchDiscover the extensive functionality and practical uses of Zapier's built-in appsWho this book is for This book is for solutions architects, process consultants, business analysts, virtual assistants, digital marketers, CRM consultants, online business managers, technical consultants, bookkeepers, and accountants who want to deploy effective automation techniques in Zapier. This book will help micro, small, or medium-sized businesses to increase their productivity using workflow automation with Zapier, as well as freelancers and contractors providing digital process improvement, systemizing, and automation services. No prior experience with business process automation or Zapier is required.

Automation of Mergers and Acquisitions

Author : Karl Michael Popp
Publisher : BoD – Books on Demand
ISBN 13 : 3750462054
Total Pages : 152 pages
Book Rating : 4.7/5 (54 download)

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Book Synopsis Automation of Mergers and Acquisitions by : Karl Michael Popp

Download or read book Automation of Mergers and Acquisitions written by Karl Michael Popp and published by BoD – Books on Demand. This book was released on 2020-10-27 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: The goal of the book is end-to-end automation of M&A processes. With this book, the following tasks can be carried out: 1.Determination of the tasks to be automated: In this book, all tasks in due diligence are described. The tasks relevant for a company can be selected and then automated in a targeted manner. 2.Overview of the automation options for the M&A process: The automatability described for the tasks allow an overview of which tasks in the M&A process can already be automated in which way. 3.Determination of the automation potential of M&A processes: The methodology contained in this book and the details of the tasks and their automatability allow the determination of the digitization potential. 4.Familiarization with M&A processes: In this book all tasks in the Due Diligence phase are documented with their objectives, a description and with questions during the execution. This enables a quick familiarization with the details of the Due Diligence phase.

Resilience and Reliability on AWS

Author : Jurg van Vliet
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1449339190
Total Pages : 163 pages
Book Rating : 4.4/5 (493 download)

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Book Synopsis Resilience and Reliability on AWS by : Jurg van Vliet

Download or read book Resilience and Reliability on AWS written by Jurg van Vliet and published by "O'Reilly Media, Inc.". This book was released on 2013 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt: The cloud has achieved an air of invincibility, and solutions such as Amazon Web Services (AWS) make cloud computing look so appealing. But building a good application on any platform is difficult. There will always be outages, small and large. Are you prepared to handle them? 'Resilience and Reliability on AWS' helps you answer that and many other questions.

Effective Software Test Automation

Author : Kanglin Li
Publisher : John Wiley & Sons
ISBN 13 : 0782151019
Total Pages : 426 pages
Book Rating : 4.7/5 (821 download)

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Book Synopsis Effective Software Test Automation by : Kanglin Li

Download or read book Effective Software Test Automation written by Kanglin Li and published by John Wiley & Sons. This book was released on 2006-02-20 with total page 426 pages. Available in PDF, EPUB and Kindle. Book excerpt: "If you'd like a glimpse at how the next generation is going to program, this book is a good place to start." —Gregory V. Wilson, Dr. Dobbs Journal (October 2004) Build Your Own Automated Software Testing Tool Whatever its claims, commercially available testing software is not automatic. Configuring it to test your product is almost as time-consuming and error-prone as purely manual testing. There is an alternative that makes both engineering and economic sense: building your own, truly automatic tool. Inside, you'll learn a repeatable, step-by-step approach, suitable for virtually any development environment. Code-intensive examples support the book's instruction, which includes these key topics: Conducting active software testing without capture/replay Generating a script to test all members of one class without reverse-engineering Using XML to store previously designed testing cases Automatically generating testing data Combining Reflection and CodeDom to write test scripts focused on high-risk areas Generating test scripts from external data sources Using real and complete objects for integration testing Modifying your tool to test third-party software components Testing your testing tool Effective Software Test Automation goes well beyond the building of your own testing tool: it also provides expert guidance on deploying it in ways that let you reap the greatest benefits: earlier detection of coding errors, a smoother, swifter development process, and final software that is as bug-free as possible. Written for programmers, testers, designers, and managers, it will improve the way your team works and the quality of its products.

Sales Automation Done Right

Author : Keith Thompson
Publisher : SalesWasy Press
ISBN 13 : 9780973724707
Total Pages : 340 pages
Book Rating : 4.7/5 (247 download)

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Book Synopsis Sales Automation Done Right by : Keith Thompson

Download or read book Sales Automation Done Right written by Keith Thompson and published by SalesWasy Press. This book was released on 2005 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Executive's How-To Guide to Automation

Author : George E. Danner
Publisher : Springer
ISBN 13 : 3319997890
Total Pages : 163 pages
Book Rating : 4.3/5 (199 download)

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Book Synopsis The Executive's How-To Guide to Automation by : George E. Danner

Download or read book The Executive's How-To Guide to Automation written by George E. Danner and published by Springer. This book was released on 2018-12-17 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt: From driverless cars to pilotless planes, many functions that have previously required human labor can now be performed using artificial intelligence. For businesses, this use of AI results in reduced labor costs and, even more important, creating a competitive advantage. How does one look at any organization and begin the work of automating it in sensible ways? This book provides the blueprint for automating critical business functions of all kinds. It outlines the skills and technologies that must be brought to bear on replicating human-like thinking and judgment in the form of algorithms. Many believe that algorithm design is the exclusive purview of computer scientists and experienced programmers. This book aims to dispel that notion. An algorithm is merely a set of rules, and anyone with the ability to envision how different components of a business can interact with other components already has the ability to work in algorithms. Though many fear that the use of automation in business means human labor will no longer be needed, the author argues that organizations will re-purpose humans into different roles under the banner of automation, not simply get rid of them. He also identifies parts of business that are best targeted for automation. This book will arm business people with the tools needed to automate companies, making them perform better, move faster, operate cheaper, and provide great lasting value to investors.

Automating Inequality

Author : Virginia Eubanks
Publisher : St. Martin's Press
ISBN 13 : 1466885963
Total Pages : 273 pages
Book Rating : 4.4/5 (668 download)

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Book Synopsis Automating Inequality by : Virginia Eubanks

Download or read book Automating Inequality written by Virginia Eubanks and published by St. Martin's Press. This book was released on 2018-01-23 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: WINNER: The 2019 Lillian Smith Book Award, 2018 McGannon Center Book Prize, and shortlisted for the Goddard Riverside Stephan Russo Book Prize for Social Justice Astra Taylor, author of The People's Platform: "The single most important book about technology you will read this year." Dorothy Roberts, author of Killing the Black Body: "A must-read." A powerful investigative look at data-based discrimination?and how technology affects civil and human rights and economic equity The State of Indiana denies one million applications for healthcare, foodstamps and cash benefits in three years—because a new computer system interprets any mistake as “failure to cooperate.” In Los Angeles, an algorithm calculates the comparative vulnerability of tens of thousands of homeless people in order to prioritize them for an inadequate pool of housing resources. In Pittsburgh, a child welfare agency uses a statistical model to try to predict which children might be future victims of abuse or neglect. Since the dawn of the digital age, decision-making in finance, employment, politics, health and human services has undergone revolutionary change. Today, automated systems—rather than humans—control which neighborhoods get policed, which families attain needed resources, and who is investigated for fraud. While we all live under this new regime of data, the most invasive and punitive systems are aimed at the poor. In Automating Inequality, Virginia Eubanks systematically investigates the impacts of data mining, policy algorithms, and predictive risk models on poor and working-class people in America. The book is full of heart-wrenching and eye-opening stories, from a woman in Indiana whose benefits are literally cut off as she lays dying to a family in Pennsylvania in daily fear of losing their daughter because they fit a certain statistical profile. The U.S. has always used its most cutting-edge science and technology to contain, investigate, discipline and punish the destitute. Like the county poorhouse and scientific charity before them, digital tracking and automated decision-making hide poverty from the middle-class public and give the nation the ethical distance it needs to make inhumane choices: which families get food and which starve, who has housing and who remains homeless, and which families are broken up by the state. In the process, they weaken democracy and betray our most cherished national values. This deeply researched and passionate book could not be more timely.

Knowledge Automation

Author : Alan N. Fish
Publisher : John Wiley & Sons
ISBN 13 : 1118236793
Total Pages : 208 pages
Book Rating : 4.1/5 (182 download)

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Book Synopsis Knowledge Automation by : Alan N. Fish

Download or read book Knowledge Automation written by Alan N. Fish and published by John Wiley & Sons. This book was released on 2012-02-08 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: A proven decision management methodology for increased profits and lowered risks Knowledge Automation: How to Implement Decision Management in Business Processes describes a simple but comprehensive methodology for decision management projects, which use business rules and predictive analytics to optimize and automate small, high-volume business decisions. It includes Decision Requirements Analysis (DRA), a new method for taking the crucial first step in any IT project to implement decision management: defining a set of business decisions and identifying all the information—business knowledge and data—required to make those decisions. Describes all the stages in automating business processes, from business process modeling down to the implementation of decision services Addresses how to use business rules and predictive analytics to optimize and automate small, high-volume business decisions Proposes a simple "top-down" method for defining decision requirements and representing them in a single diagram Shows how clear requirements can allow decision management projects to be run with reduced risk and increased profit Nontechnical and accessible, Knowledge Automation reveals how DRA is destined to become a standard technique in the business analysis and project management toolbox.