Augmenting Customer Experience With Sharepoint Online

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Augmenting Customer Experience with SharePoint Online

Author : Charles Waghmare
Publisher : Apress
ISBN 13 : 1484255348
Total Pages : 152 pages
Book Rating : 4.4/5 (842 download)

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Book Synopsis Augmenting Customer Experience with SharePoint Online by : Charles Waghmare

Download or read book Augmenting Customer Experience with SharePoint Online written by Charles Waghmare and published by Apress. This book was released on 2019-12-17 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build, enrich, and transform customer experience using SharePoint Online. This book will discuss different SharePoint Online approaches that you can use to enhance customer experience, including digital portals, enterprise content management, Microsoft Teams and much more. Augmenting Customer Experience with SharePoint Online starts with an introduction to SharePoint Online features you can adopt to create better digital customer experience and transformation. Next, you will learn about augmentation for user and customer experience followed by guidelines and methods to develop smart and intelligent portals. Moving forward, you will cover enterprise and web content management in detail along with the challenges and benefits of using SharePoint Online. The partner ecosystem is discussed next with a detailed discussion on working with suppliers, partners, and vendors. Along the way, you will see how to create smart solutions using SharePoint Online and how to manage customer references. Finally, you will go through the use of SharePoint Online in different business sectors with the help of case studies. After reading the book, you will be able to adopt SharePoint Online features to augment customer and user experience. What You Will Learn Augment customer experience Create smart and intelligent portals for various business needs Efficiently manage enterprise and web content Enhance your partner ecosystem for better collaboration Build SharePoint Online solutions Who This Book Is For Anyone wanting to adopt SharePoint Online to develop portals, content management systems, knowledge hubs, reference captures, or online foundries.

Power Platform and the AI Revolution

Author : Aaron Guilmette
Publisher : Packt Publishing Ltd
ISBN 13 : 1835089925
Total Pages : 356 pages
Book Rating : 4.8/5 (35 download)

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Book Synopsis Power Platform and the AI Revolution by : Aaron Guilmette

Download or read book Power Platform and the AI Revolution written by Aaron Guilmette and published by Packt Publishing Ltd. This book was released on 2024-05-31 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unlock the untapped potential of ChatGPT, CoPilot, and Azure AI services by integrating them with the Microsoft Power Platform Key Features Gain insights into the latest AI technologies and their business applications Use generative AI to build apps, workflows, and chatbots Learn how to integrate AI services to automate work and deliver apps for specific business needs Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionIn this AI era, employing leading machine learning and AI models such as ChatGPT for responding to customer feedback and prototyping applications is crucial to drive business success in the competitive market. This book is an indispensable guide to integrating cutting-edge technology into business operations and leveraging AI to analyze sentiment at scale, helping free up valuable time to enhance customer relationships. Immerse yourself in the future of AI-enabled application development by working with Power Automate, Power Apps, and the new Copilot Studio. With this book, you’ll learn foundational AI concepts as you explore the extensive capabilities of the low-code Power Platform. You’ll see how Microsoft's advanced machine learning technologies can streamline common business tasks such as extracting key data elements from customer documents, reviewing customer emails, and validating passports and drivers’ licenses. The book also guides you in harnessing the power of generative AI to expedite tasks like creating executive summaries, building presentations, and analyzing resumes. You’ll build apps using natural language prompting and see how ChatGPT can be used to power chatbots in your organization. By the end of this book, you’ll have charted your path to developing your own reusable AI automation patterns to propel your business operations into the future.What you will learn Interact with ChatGPT using connectors and HTTP calls Train AI models to identify the key elements of documents Use generative AI to answer questions about organizational content Leverage AI image recognition services to describe pictures Use generative AI tools to help build workflows and apps Build chatbots using the new Copilot Studio Analyze customer feedback using AI sentiment analysis tools such as AI Builder Who this book is for If you’re interested in exploring the capabilities of modern AI technologies in the workplace, this book is for you. Specially tailored for IT professionals, developers, business leaders, human resources administrators, managers, and entrepreneurs–anyone aspiring to become a productivity rockstar will find this book helpful for extending their skill set through hands-on exercises. The content is beginner-friendly, assuming no knowledge of machine learning or artificial intelligence concepts, making it a perfect starting point for newcomers to the field.

Customer Service Training

Author : Kimberly Devlin
Publisher : Association for Talent Development
ISBN 13 : 1607284359
Total Pages : 266 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis Customer Service Training by : Kimberly Devlin

Download or read book Customer Service Training written by Kimberly Devlin and published by Association for Talent Development. This book was released on 2015-08-17 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective customer service training covers more than niceties. Organizational profitability is threatened when staff are unable to manage customer needs. Yet it takes more than soft skills training to turn these situations around. A great customer service training covers essential behaviors, service strategies, and service systems that together ensure an exceptional customer experience. Training authority Kimberly Devlin presents two-day, one-day, and half-day workshops that support trainees in any industry and environment, not just the call center. Each workshop introduces techniques for managing challenging customers and situations and also offers opportunities to apply new skills to service interactions. Free tools and customization options The free, ready-to-use workshop materials (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu. About the series The ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today's technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other. The series also includes Communication Skills Training, Leadership Training, Coaching Training, and New Supervisor Training.

BoogarLists | Directory of IT Systems & Services

Author :
Publisher : BoogarLists
ISBN 13 :
Total Pages : 122 pages
Book Rating : 4./5 ( download)

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Book Synopsis BoogarLists | Directory of IT Systems & Services by :

Download or read book BoogarLists | Directory of IT Systems & Services written by and published by BoogarLists. This book was released on with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Briggs

Author : Barry Briggs
Publisher : Microsoft Press
ISBN 13 : 1509301992
Total Pages : 112 pages
Book Rating : 4.5/5 (93 download)

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Book Synopsis Briggs by : Barry Briggs

Download or read book Briggs written by Barry Briggs and published by Microsoft Press. This book was released on 2016-01-07 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you start? How should you build a plan for cloud migration for your entire portfolio? How will your organization be affected by these changes? This book, based on real-world cloud experiences by enterprise IT teams, seeks to provide the answers to these questions. Here, you’ll see what makes the cloud so compelling to enterprises; with which applications you should start your cloud journey; how your organization will change, and how skill sets will evolve; how to measure progress; how to think about security, compliance, and business buy-in; and how to exploit the ever-growing feature set that the cloud offers to gain strategic and competitive advantage.

Professional Microsoft Search

Author : Mark Bennett
Publisher : John Wiley & Sons
ISBN 13 : 1118008243
Total Pages : 500 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Professional Microsoft Search by : Mark Bennett

Download or read book Professional Microsoft Search written by Mark Bennett and published by John Wiley & Sons. This book was released on 2010-10-07 with total page 500 pages. Available in PDF, EPUB and Kindle. Book excerpt: Use Microsoft's latest search-based technology-FAST search-to plan, customize, and deploy your search solution FAST is Microsoft's latest intelligent search-based technology that boasts robustness and an ability to integrate business intelligence with Search. This in-depth guide provides you with advanced coverage on FAST search and shows you how to use it to plan, customize, and deploy your search solution, with an emphasis on SharePoint 2010 and Internet-based search solutions. With a particular appeal for anyone responsible for implementing and managing enterprise search, this book presents the key features and functions that are available with FAST search. Real-world examples show you how the technology works and the author team of experts demonstrates how FAST can be used to solve key challenges in the Enterprise. FAST search is Microsoft's latest search-based technology that enables large companies to filter through enormous amounts of data to find very specific pieces of information Reviews the key features and functions of FAST and provides examples of how FAST can be used to solve common challenges you may face Covers Enterprise Search and the Microsoft search product line, SharePoint-focused Enterprise search, and FAST search for Internet business Demonstrates how to implement and manage an enterprise system with FAST search Addresses the future of Enterprise search and the role FAST search will play Don't waste any time! This book will help you act fast so you can get started implementing FAST search today.

Microsoft System Center Optimizing Service Manager

Author : Thomas Ellermann
Publisher : Microsoft Press
ISBN 13 : 0735685177
Total Pages : 115 pages
Book Rating : 4.7/5 (356 download)

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Book Synopsis Microsoft System Center Optimizing Service Manager by : Thomas Ellermann

Download or read book Microsoft System Center Optimizing Service Manager written by Thomas Ellermann and published by Microsoft Press. This book was released on 2013-12-15 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt: Part of a series of specialized guides on System Center - this book provides focused guidance for deploying and customizing Service Manager, an integrated platform for automating and adapting an organization’s IT service management best practices. Led by series editor Mitch Tulloch, a team of System Center experts step you through key technical scenarios and tasks.

Strategic Adoption of Technological Innovations

Author : Howard, Caroline
Publisher : IGI Global
ISBN 13 : 1466627832
Total Pages : 413 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Strategic Adoption of Technological Innovations by : Howard, Caroline

Download or read book Strategic Adoption of Technological Innovations written by Howard, Caroline and published by IGI Global. This book was released on 2013-01-31 with total page 413 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic Adoption of Technological Innovations brings together research from practitioners on the development, use, and importance of information technology in order to achieve organizational performance. This comprehensive collection is useful for academicians, scholars, researchers and other industry professionals to provide an understanding of strategy and use of information systems in organizations and entities.

SharePoint For Dummies

Author : Ken Withee
Publisher : John Wiley & Sons
ISBN 13 : 1119550653
Total Pages : 48 pages
Book Rating : 4.1/5 (195 download)

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Book Synopsis SharePoint For Dummies by : Ken Withee

Download or read book SharePoint For Dummies written by Ken Withee and published by John Wiley & Sons. This book was released on 2019-05-07 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt: All you need to know about SharePoint Online and SharePoint Server SharePoint is an enterprise portal server living under the Microsoft Office umbrella. It can be used as a local installation (on-premises) or an online service. The SharePoint Online service comes bundled with Office 365. You can use SharePoint to aggregate sites, information, data, and applications into a single portal. SharePoint 2019 contains highly integrated features that allow you to work with it directly from other Office products such as Teams, Word, Excel, PowerPoint, and many others. SharePoint For Dummies provides a thorough update on how to make the most of all the new SharePoint and Office features—while still building on the great and well-reviewed content in the prior editions. The book shows those new to SharePoint or new to SharePoint 2019 how to get up and running so that you and your team can become productive with this powerful tool. Find high-level, need-to-know information for “techsumers”, administrators, and admins Learn how SharePoint Online can get you started in minutes without the hassle and frustration of building out your own servers Find everything you need to know about the latest release of SharePoint Online and SharePoint Server Get your hands on the best guide on the market for SharePoint!

Sharepoint 2010

Author : John Hales
Publisher :
ISBN 13 : 9781423216490
Total Pages : 0 pages
Book Rating : 4.2/5 (164 download)

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Book Synopsis Sharepoint 2010 by : John Hales

Download or read book Sharepoint 2010 written by John Hales and published by . This book was released on 2011-05-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: SharePoint 2010 is among the many cutting-edge applications to be found within Microsoft's Office Suite software--our newest 3-panel guide will help you get the most out of this handy tool. The fluff-free content includes important definitions, tips, and step-by-step instructions on how to perform each key function within SharePoint; full-color screen shots are also provided for ease of use.

Social Computing: Concepts, Methodologies, Tools, and Applications

Author : Dasgupta, Subhasish
Publisher : IGI Global
ISBN 13 : 1605669857
Total Pages : 2409 pages
Book Rating : 4.6/5 (56 download)

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Book Synopsis Social Computing: Concepts, Methodologies, Tools, and Applications by : Dasgupta, Subhasish

Download or read book Social Computing: Concepts, Methodologies, Tools, and Applications written by Dasgupta, Subhasish and published by IGI Global. This book was released on 2009-11-30 with total page 2409 pages. Available in PDF, EPUB and Kindle. Book excerpt: Uncovers the growing and expanding phenomenon of human behavior, social constructs, and communication in online environments.

Introducing Microsoft Power BI

Author : Alberto Ferrari
Publisher : Microsoft Press
ISBN 13 : 1509302751
Total Pages : 189 pages
Book Rating : 4.5/5 (93 download)

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Book Synopsis Introducing Microsoft Power BI by : Alberto Ferrari

Download or read book Introducing Microsoft Power BI written by Alberto Ferrari and published by Microsoft Press. This book was released on 2016-07-07 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Introducing Microsoft Power BI enables you to evaluate when and how to use Power BI. Get inspired to improve business processes in your company by leveraging the available analytical and collaborative features of this environment. Be sure to watch for the publication of Alberto Ferrari and Marco Russo's upcoming retail book, Analyzing Data with Power BI and Power Pivot for Excel (ISBN 9781509302765). Go to the book's page at the Microsoft Press Store here for more details:http://aka.ms/analyzingdata/details. Learn more about Power BI at https://powerbi.microsoft.com/.

Digital Transformation with Dataverse for Teams

Author : Srikumar Nair
Publisher : Packt Publishing Ltd
ISBN 13 : 1800567014
Total Pages : 299 pages
Book Rating : 4.8/5 (5 download)

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Book Synopsis Digital Transformation with Dataverse for Teams by : Srikumar Nair

Download or read book Digital Transformation with Dataverse for Teams written by Srikumar Nair and published by Packt Publishing Ltd. This book was released on 2021-10-29 with total page 299 pages. Available in PDF, EPUB and Kindle. Book excerpt: Design, build, and deploy multi-platform apps to overcome crucial business problems by leveraging the capabilities of low-code and no-code development enabled through Microsoft Power Platform and Teams Key Features Find out how you can accelerate the digital transformation of your organization as a citizen developer Build your first app with the help of step-by-step guidance and add capabilities with flows and bots Learn about lifecycle management for applications, environments, and licensing Book Description Microsoft Dataverse for Teams is a built-in, low-code data platform for Teams and enables everyone to easily build and deploy apps, flows, and intelligent chatbots using Power Apps, Power Automate, and Power Virtual Agents (PVA) embedded in Microsoft Teams. Without learning any coding language, you will be able to build apps with step-by-step explanations for setting up Teams, creating tables to store data, and leverage the data for your digital solutions. With the techniques covered in the book, you'll be able to develop your first app with Dataverse for Teams within an hour! You'll then learn how to automate repetitive tasks or build alerts using Power Automate and Power Virtual Agents. As you get to grips with building these digital solutions, you'll also be able to understand when to consider upgrading from Dataverse for Teams to Dataverse, along with its advanced features. Finally, you'll explore features for administration and governance and understand the licensing requirements of Microsoft Dataverse for Teams and PowerApps. Having acquired the skills to build and deploy an enterprise-grade digital solution, by the end of the book, you will have become a qualified citizen developer and be ready to lead a digital revolution in your organization. What you will learn Gain a deeper understanding of Microsoft Dataverse for Teams by exploring various business scenarios Design, build, and deploy enterprise-grade applications for Teams Develop Power Automate flows and PVA bots using Dataverse for Teams Discover administration and security best practices Understand the licensing requirements and advanced features of Microsoft Dataverse Identify scenarios in your organizations where your citizen development skills can be leveraged Who this book is for The book is for citizen developers, business professionals, or anyone looking to develop applications to solve critical business problems. Basic knowledge of using software like PowerPoint, Excel-like formulae, and navigating between application screens is all you need to get started with this book.

Building Cloud Apps with Microsoft Azure

Author : Scott Guthrie
Publisher : Microsoft Press
ISBN 13 : 0735695695
Total Pages : 198 pages
Book Rating : 4.7/5 (356 download)

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Book Synopsis Building Cloud Apps with Microsoft Azure by : Scott Guthrie

Download or read book Building Cloud Apps with Microsoft Azure written by Scott Guthrie and published by Microsoft Press. This book was released on 2014-07-18 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: This ebook walks you through a patterns-based approach to building real-world cloud solutions. The patterns apply to the development process as well as to architecture and coding practices. The content is based on a presentation developed by Scott Guthrie and delivered by him at the Norwegian Developers Conference (NDC) in June of 2013 (part 1, part 2), and at Microsoft Tech Ed Australia in September 2013 (part 1, part 2). Many others updated and augmented the content while transitioning it from video to written form. Who should read this book Developers who are curious about developing for the cloud, are considering a move to the cloud, or are new to cloud development will find here a concise overview of the most important concepts and practices they need to know. The concepts are illustrated with concrete examples, and each chapter includes links to other resources that provide more in-depth information. The examples and the links to additional resources are for Microsoft frameworks and services, but the principles illustrated apply to other web development frameworks and cloud environments as well. Developers who are already developing for the cloud may find ideas here that will help make them more successful. Each chapter in the series can be read independently, so you can pick and choose topics that you're interested in. Anyone who watched Scott Guthrie's "Building Real World Cloud Apps with Windows Azure" presentation and wants more details and updated information will find that here. Assumptions This ebook expects that you have experience developing web applications by using Visual Studio and ASP.NET. Familiarity with C# would be helpful in places.

Microsoft SharePoint 2013 Administration Inside Out

Author : Randy Williams
Publisher : Microsoft Press
ISBN 13 : 0735675392
Total Pages : 1377 pages
Book Rating : 4.7/5 (356 download)

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Book Synopsis Microsoft SharePoint 2013 Administration Inside Out by : Randy Williams

Download or read book Microsoft SharePoint 2013 Administration Inside Out written by Randy Williams and published by Microsoft Press. This book was released on 2014 with total page 1377 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conquer Microsoft SharePoint 2013 administration--from the inside out! Dive into SharePoint 2013 administration--and really put your systems expertise to work! This supremely organized reference packs hundreds of timesaving solutions, troubleshooting tips, and workarounds. Discover how the experts deploy, configure, and manage SharePoint--and challenge yourself to new levels of mastery. Automate the installation and configuration of SharePoint 2013 Effectively manage SharePoint apps and custom solutions Optimize farms, web apps, content databases, and site collections Use methods to help users attain productive search experiences Configure business intelligence features in SharePoint 2013 Dive deep into SharePoint security practices and architecture Add SharePoint Online to your existing SharePoint environment Manage User Profiles and the SharePoint social experience Monitor and troubleshoot SharePoint with insider tips For Intermediate to Advanced IT Professionals

Corporate Portals Empowered with XML and Web Services

Author : Anura Guruge
Publisher : Elsevier
ISBN 13 : 0080503225
Total Pages : 313 pages
Book Rating : 4.0/5 (85 download)

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Book Synopsis Corporate Portals Empowered with XML and Web Services by : Anura Guruge

Download or read book Corporate Portals Empowered with XML and Web Services written by Anura Guruge and published by Elsevier. This book was released on 2002-11-21 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: Following the humbling of the 'dot.coms' it is well implemented corporate portals that are ushering in a new and prosperous era of e-business. Corporate Portals Empowered with XML and Web Services provides decision makers with a clear and concise explanation of what portals are all about, why you really need a portal strategy, how you go about implementing one, and the issues you have to encounter and surmount. Guruge shows how you can successfully use XML and web services to empower your portals for collaboration, knowledge management, CRM, ERP and supply chain management. · Extensive examples of corporate portals illustrate the viability of the technology · Architectural and network diagrams show detailed portal implementations · Comprehensive references to guides, solutions, products and terminology leverage living outside resources

Microsoft System Center Cloud Management with App Controller

Author : Keith Mayer
Publisher : Microsoft Press
ISBN 13 : 073568491X
Total Pages : 145 pages
Book Rating : 4.7/5 (356 download)

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Book Synopsis Microsoft System Center Cloud Management with App Controller by : Keith Mayer

Download or read book Microsoft System Center Cloud Management with App Controller written by Keith Mayer and published by Microsoft Press. This book was released on 2013-11-15 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: Part of a series of specialized guides on System Center - this book focuses on using AppController to manage virtual machines and services across private and public clouds. Series editor Mitch Tulloch and a team of System Center experts provide concise technical guidance as they step you through key configuration and management tasks.