Read Books Online and Download eBooks, EPub, PDF, Mobi, Kindle, Text Full Free.
Download Atencion Al Cliente En La Limpieza De Pisos En Alojamiento full books in PDF, epub, and Kindle. Read online Atencion Al Cliente En La Limpieza De Pisos En Alojamiento ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
Author : Teresa Morales Morales
Publisher :
ISBN 13 : 9788416207558
Total Pages : 88 pages
Book Rating : 4.2/5 (75 download)
Download or read book Atención al cliente en la limpieza de pisos en alojamientos written by Teresa Morales Morales and published by . This book was released on 2014-11 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : RODRÍGUEZ GONZÁLEZ, JOSÉ LUIS
Publisher : Ediciones Paraninfo, S.A.
ISBN 13 : 8428337608
Total Pages : 118 pages
Book Rating : 4.4/5 (283 download)
Download or read book Atención al cliente en la limpieza de pisos en alojamientos written by RODRÍGUEZ GONZÁLEZ, JOSÉ LUIS and published by Ediciones Paraninfo, S.A.. This book was released on 2016-01-01 with total page 118 pages. Available in PDF, EPUB and Kindle. Book excerpt: Este libro desarrolla los contenidos de la Unidad Formativa (UF0040) Atención al cliente en la limpieza de pisos en alojamientos, incluida en el Módulo Formativo (MF0706_1) Arreglo de habitaciones y zonas comunes en alojamientos, correspondiente al Certificado de Profesionalidad (HOTA0108) Operaciones básicas de pisos en alojamientos, perteneciente a la familia profesional de Hostelería y Turismo, y regulado por el Real Decreto 1376/2008, de 1 de agosto, modificado por el RD 685/2011, de 13 de mayo, y el RD 619/2013, de 2 de agosto. En él se explican las técnicas básicas de comunicación y atención al cliente y la aplicación de las más adecuadas según las tipologías de usuarios de servicios de alojamiento; se describen el origen, las clases y la utilidad del protocolo, se identifican las formas de actuación durante la estancia de personalidades o clientes especiales; y se expone la forma en que se ha de responder y atender a los clientes, pacientes o usuarios con cortesía y elegancia para satisfacer sus demandas y necesidades con amabilidad y discreción y potenciar la buena imagen de la entidad que presta el servicio. En la primera unidad se otorga especial importancia a la atención al cliente de acuerdo a su tipología, para lo que se aportan normas de actuación ante peticiones, quejas y reclamaciones y técnicas elementales de comunicación. En la segunda unidad se exponen los diferentes eventos que tienen lugar en los establecimientos de alojamiento y su preparación. En la tercera unidad se detallan las técnicas de protocolo y presentación personal y se presentan conceptos básicos de atención al cliente y de protocolo, así como diferentes tratamientos protocolarios. Además, cada unidad cuenta con variados cuadros de recordatorio y ejemplos, numerosas imágenes e ilustraciones que favorecen la comprensión del contenido, y actividades finales para poner en práctica, repasar, afianzar y completar, si se desea, los contenidos de la unidad. Asimismo, el enfoque elegido es práctico y el lenguaje empleado, claro y sencillo, para que la comprensión y el aprendizaje de los contenidos sean lo más efectivos posible. Por ello, esta obra es una herramienta utilísima e imprescindible tanto para los alumnos como para los profesores que vayan a impartir los contenidos de este módulo formativo.
Author : Nuevos Negocios en la Red
Publisher :
ISBN 13 : 9788416102020
Total Pages : 151 pages
Book Rating : 4.1/5 (2 download)
Download or read book UF0040, atención al cliente en la limpieza de pisos en alojamientos written by Nuevos Negocios en la Red and published by . This book was released on 2014 with total page 151 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Rosa Peralta
Publisher : IC Editorial
ISBN 13 : 8411033953
Total Pages : 112 pages
Book Rating : 4.4/5 (11 download)
Download or read book Atención al cliente en la limpieza de pisos en alojamientos. HOTA0108 written by Rosa Peralta and published by IC Editorial. This book was released on 2022-04-07 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Libro especializado que se ajusta al desarrollo de la cualificación profesional y adquisición del certificado de profesionalidad "HOTA0108. OPERACIONES BÁSICAS DE PISOS EN ALOJAMIENTOS". Manual imprescindible para la formación y la capacitación, que se basa en los principios de la cualificación y dinamización del conocimiento, como premisas para la mejora de la empleabilidad y eficacia para el desempeño del trabajo.
Author : Govind Raghunath Dabholkar
Publisher : Sterling Publishers Pvt., Limited
ISBN 13 :
Total Pages : 918 pages
Book Rating : 4.X/5 (3 download)
Download or read book Shri Sai Satcharita written by Govind Raghunath Dabholkar and published by Sterling Publishers Pvt., Limited. This book was released on 1999 with total page 918 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Nic Pizzolatto
Publisher : Simon and Schuster
ISBN 13 : 1439166668
Total Pages : 272 pages
Book Rating : 4.4/5 (391 download)
Download or read book Galveston written by Nic Pizzolatto and published by Simon and Schuster. This book was released on 2011-06-14 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: After being diagnosed with lung cancer, Roy Cady kills the men hired by his loan shark boss to kill him, and flees to Galveston, Texas, with a prostitute and her young sister, where they face more problems.
Author : United States. War Department
Publisher :
ISBN 13 :
Total Pages : 758 pages
Book Rating : 4.A/5 ( download)
Download or read book Dictionary of Spoken Spanish written by United States. War Department and published by . This book was released on 1945 with total page 758 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Vicente Blasco Ibáñez
Publisher :
ISBN 13 :
Total Pages : 352 pages
Book Rating : 4.X/5 (3 download)
Download or read book Queen Calafia written by Vicente Blasco Ibáñez and published by . This book was released on 1924 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher :
ISBN 13 : 9788419749673
Total Pages : 0 pages
Book Rating : 4.7/5 (496 download)
Download or read book Manual. Atención al cliente en la limpieza de pisos en alojamientos (UF0040). Certificados de profesionalidad. Operaciones básicas de pisos en alojamientos (HOTA0108) written by and published by . This book was released on with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Teresa Morales Morales
Publisher :
ISBN 13 : 9788483646656
Total Pages : 96 pages
Book Rating : 4.6/5 (466 download)
Download or read book Atención al cliente en la limpieza de pisos en alojamientos - UF0040 written by Teresa Morales Morales and published by . This book was released on 2011 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: Objetivos Conocer los diferentes clientes, usuarios y pacientes que existen, así como los rasgos más característicos de cada uno ellos, y el tratamiento que se les ha de prestar. Conocer los diferentes eventos que pueden tener lugar en los establecimientos dedicados al alojamiento, la organización y fase de preparación de cada uno de ellos. Aprender las diferentes técnicas de colocación de mesas para los eventos y las normas de protocolo y etiqueta. Contenidos - Atención al cliente en las operaciones de limpieza de pisos en alojamientos. - Tipología de clientes, pacientes o usuarios en general. - Normas de actuación ante la petición de un cliente, paciente o usuario. - Quejas y reclamaciones de un cliente, paciente o usuario. - Técnicas elementales de comunicación. - Montaje de salones para eventos en alojamientos - Diferentes eventos que tienen lugar en los establecimientos de alojamientos. Preparación de actos. - Aplicación de normas de protocolo básico - Técnicas de protocolo y presentación personal. Conceptos básicos. - Diferentes tratamientos protocolarios.
Author : Melissa Gregg
Publisher : John Wiley & Sons
ISBN 13 : 0745637469
Total Pages : 232 pages
Book Rating : 4.7/5 (456 download)
Download or read book Work's Intimacy written by Melissa Gregg and published by John Wiley & Sons. This book was released on 2013-04-23 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a long-overdue account of online technology and its impact on the work and lifestyles of professional employees. It moves between the offices and homes of workers in the knew "knowledge" economy to provide intimate insight into the personal, family, and wider social tensions emerging in today’s rapidly changing work environment. Drawing on her extensive research, Gregg shows that new media technologies encourage and exacerbate an older tendency among salaried professionals to put work at the heart of daily concerns, often at the expense of other sources of intimacy and fulfillment. New media technologies from mobile phones to laptops and tablet computers, have been marketed as devices that give us the freedom to work where we want, when we want, but little attention has been paid to the consequences of this shift, which has seen work move out of the office and into cafés, trains, living rooms, dining rooms, and bedrooms. This professional "presence bleed" leads to work concerns impinging on the personal lives of employees in new and unforseen ways. This groundbreaking book explores how aspiring and established professionals each try to cope with the unprecedented intimacy of technologically-mediated work, and how its seductions seem poised to triumph over the few remaining relationships that may stand in its way.
Author : Yomaira C Figueroa-Vásquez
Publisher : Northwestern University Press
ISBN 13 : 0810142449
Total Pages : 368 pages
Book Rating : 4.8/5 (11 download)
Download or read book Decolonizing Diasporas written by Yomaira C Figueroa-Vásquez and published by Northwestern University Press. This book was released on 2020-10-15 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mapping literature from Spanish-speaking sub-Saharan African and Afro-Latinx Caribbean diasporas, Decolonizing Diasporas argues that the works of diasporic writers and artists from Equatorial Guinea, Puerto Rico, the Dominican Republic, and Cuba offer new worldviews that unsettle and dismantle the logics of colonial modernity. With women of color feminisms and decolonial theory as frameworks, Yomaira C. Figueroa-Vásquez juxtaposes Afro-Latinx and Afro-Hispanic diasporic artists, analyzing work by Nelly Rosario, Juan Tomás Ávila Laurel, Trifonia Melibea Obono, Donato Ndongo, Junot Díaz, Aracelis Girmay, Loida Maritza Pérez, Ernesto Quiñonez, Christina Olivares, Joaquín Mbomio Bacheng, Ibeyi, Daniel José Older, and María Magdalena Campos-Pons. Figueroa-Vásquez’s study reveals the thematic, conceptual, and liberatory tools these artists offer when read in relation to one another. Decolonizing Diasporas examines how themes of intimacy, witnessing, dispossession, reparations, and futurities are remapped in these works by tracing interlocking structures of oppression, including public and intimate forms of domination, sexual and structural violence, sociopolitical and racial exclusion, and the haunting remnants of colonial intervention. Figueroa-Vásquez contends that these diasporic literatures reveal violence but also forms of resistance and the radical potential of Afro-futurities. This study centers the cultural productions of peoples of African descent as Afro-diasporic imaginaries that subvert coloniality and offer new ways to approach questions of home, location, belonging, and justice.
Author : Jorge E. Viñuales
Publisher : Cambridge University Press
ISBN 13 : 1107006384
Total Pages : 479 pages
Book Rating : 4.1/5 (7 download)
Download or read book Foreign Investment and the Environment in International Law written by Jorge E. Viñuales and published by Cambridge University Press. This book was released on 2012-09-13 with total page 479 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides academics and practitioners with a detailed analysis of the interface between foreign investment and environmental law.
Author : Learningexpress LLC
Publisher : Learning Express (NY)
ISBN 13 : 9781611030594
Total Pages : 0 pages
Book Rating : 4.0/5 (35 download)
Download or read book GED Test Mathematical Reasoning Review written by Learningexpress LLC and published by Learning Express (NY). This book was released on 2016-04-07 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive and targeted preparation for the GED Mathematical Reasoning Test.
Author : Matthias Herdegen
Publisher : Oxford University Press, USA
ISBN 13 : 0199579865
Total Pages : 534 pages
Book Rating : 4.1/5 (995 download)
Download or read book Principles of International Economic Law written by Matthias Herdegen and published by Oxford University Press, USA. This book was released on 2013-01-10 with total page 534 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive insight into the legal framework of international economic relations, comprising the law of the World Trade Organization, investment law, and international monetary law, this book highlights the context of human rights, good governance, environmental protection, development, and the role of the G20 and multinationals.
Author : James Crawford
Publisher : Oxford University Press
ISBN 13 : 0199296979
Total Pages : 1364 pages
Book Rating : 4.1/5 (992 download)
Download or read book The Law of International Responsibility written by James Crawford and published by Oxford University Press. This book was released on 2010-05-20 with total page 1364 pages. Available in PDF, EPUB and Kindle. Book excerpt: The law of international responsibility is one of international law's core foundational topics. Written by international experts, this book provides an overview of the modern law of international responsibility, both as it applies to states and to international organizations, with a focus on the ILC's work.
Author : United Nations Publications
Publisher :
ISBN 13 : 9789211483161
Total Pages : 0 pages
Book Rating : 4.4/5 (831 download)
Download or read book World Population Prospects 2019: Highlights written by United Nations Publications and published by . This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The United Nations population estimates and projections form a comprehensive set of demographic data to assess population trends at the global, regional and national levels. They are used in the calculation of many of the key development indicators commonly used by the United Nations system, including for more than one third of the indicators used to monitor progress towards the achievement of the Sustainable Development Goals. The 2019 revision of the World Population Prospects is the twenty-sixth edition of the official United Nations population estimates and projections, which have been prepared since 1951 by the Population Division of the Department of Economic and Social Affairs. The 2019 revision presents population estimates from 1950 until the present for 235 countries or areas, which have been developed through country-specific analyses of historical demographic trends. It builds on previous revisions by incorporating additional results from the 2010 and 2020 rounds of national population censuses as well as information from vital registration and recent nationally representative household sample surveys. The 2019 revision also presents population projections to the year 2100 that reflect a range of plausible outcomes at the global, regional and country levels. These Highlights summarise key population trends described by the estimates and projections presented in World Population Prospects 2019.
