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Assessing Complainants Perception Of Consumer Grievance Redressal Mechanism Under Consumer Protection Act
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Book Synopsis Assessing Complainants' Perception of Consumer Grievance Redressal Mechanism Under Consumer Protection Act by : Sanjay Sinha
Download or read book Assessing Complainants' Perception of Consumer Grievance Redressal Mechanism Under Consumer Protection Act written by Sanjay Sinha and published by . This book was released on 2017 with total page 20 pages. Available in PDF, EPUB and Kindle. Book excerpt: The study seeks to assess the perception of complainants towards consumer grievances redressal under Consumer Protection Act in Haryana state. Descriptive research design was adopted for the study. The unit of sample was individual complainants who filed complaints at District Consumer Disputes Redressal Forums. The sample consisted of 50 respondents. Convenience-cum-purposive sampling technique was adopted for selecting the respondents. Questionnaire was used for collecting the primary data. Various statistical tools and techniques viz. average, ratio, standard deviation, the Pearson Chi-Square test, one sample t-test, Chi-Square Goodness-of-Fit Test and the Karl Pearson Co-efficient of Correlation were used to analyze the data. The study revealed that even consumers had to hire the advocates to file cases at consumer forums, even though they did not desire to engage advocates. It was observed that consumers opposed the engagement of advocates because they demanded heavy fees and unnecessarily delayed the proceedings of consumer forums by taking adjournments. Some consumers defended the appointment of advocates because; they felt that he can defend the case effectively, particularly when the opposite party always did that. The logic seemed to be justified as a normal consumer is not that capable to argue against the seasoned lawyer. This tendency was found more prevalent among rural and poorly educated consumers. Majority of complainants favored the setting of establishing the consumer forums at sub division level. The study has implications for policymakers to enhance the effectiveness of amended Consumer Protection Act to improve the quality of justice to consumers.
Book Synopsis Assessing Opposite Parties' Behavior Towards Consumer Disputes Redressal Mechanism Under Consumer Protection Act by : Sanjay Sinha
Download or read book Assessing Opposite Parties' Behavior Towards Consumer Disputes Redressal Mechanism Under Consumer Protection Act written by Sanjay Sinha and published by . This book was released on 2017 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt: The present study analyzes the attitude and perception of opposite parties towards consumer grievances redressal under Consumer Protection Act in Haryana. Examining viewpoints of opposite parties provided new insights into the subject. The unit of sample for this objective was individual defendants against whom the complaints have been filed at consumer forums by consumers. The sample size was 50 respondents. Convenience cum purposive sampling techniques was adopted for selecting respondents. A structured questionnaire was used for collecting primary data. Various statistical tools and techniques viz. average, ratio, standard deviation, Pearson Chi Square test, one sample t-test, Karl Pearson Co-efficient of Correlation and Chi Square Goodness of Fit Test used to analyze the data. It was concluded that defendants were not fully aware about the provision of Act and were divided in their opinion about that procedure adopted for settling complaints at consumer forums. They justified it as advocates can represent the cases in more efficient and effective manner. They were found satisfied with the procedure adopted for settling complaints at consumer forums & favoured the establishment of the consumer forums at sub divisional level. The study has implications for lawmakers to enhance the effectiveness of this Act in the country.
Book Synopsis Consumer Grievance Redressal Under the Consumer Protection Act by : Deepa Sharma
Download or read book Consumer Grievance Redressal Under the Consumer Protection Act written by Deepa Sharma and published by . This book was released on 2002-01-01 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book analyses the mechanism of grievance redress of consumers provided under the Consumer Protection Act, 1986, and seeks to evaluate the approach of the consumer courts in providing relief against the supply of defective goods, provision of deficient services, indulging in unfair trade practices, charging of prices in excess of the specified prices, and offering of hazardous goods for sale. The relevant legal provisions are presented in a simple and lucid manner. About 500 cases decided by various consumer courts (District Forum, State Commission, and the National Commission) and the Supreme Court of India have been analysed in order to identify the kind and extent of relief provided, time taken in disposal of cases, nature and pattern of complaints and the types of products and services involved in the complaints.
Book Synopsis Business and Commerce Code by : Texas
Download or read book Business and Commerce Code written by Texas and published by . This book was released on 1968 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :American Bar Association. House of Delegates Publisher :American Bar Association ISBN 13 :9781590318737 Total Pages :216 pages Book Rating :4.3/5 (187 download)
Book Synopsis Model Rules of Professional Conduct by : American Bar Association. House of Delegates
Download or read book Model Rules of Professional Conduct written by American Bar Association. House of Delegates and published by American Bar Association. This book was released on 2007 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.
Book Synopsis The Consumer Protection Act, 1986 by :
Download or read book The Consumer Protection Act, 1986 written by and published by Universal Law Publishing. This book was released on 1989 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Consumer Involvement in Private EU Competition Law Enforcement by : Maria Ioannidou
Download or read book Consumer Involvement in Private EU Competition Law Enforcement written by Maria Ioannidou and published by Oxford University Press. This book was released on 2015-09-03 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite the growing importance of 'consumer welfare' in EU competition law debates, there remains a significant disconnect between rhetoric and reality, as consumers and their interests still play only an ancillary role in this area of law. Consumer Involvement in Private EU Competition Law Enforcement is the first monograph to exclusively address this highly topical and much debated subject, providing a timely and wide-ranging examination of the need for more active consumer participation in competition law. Written by an expert in the field, it sets out a comprehensive framework of policy implications and arguments for greater involvement, positioning the debate in the context of a broader EU law perspective. It outlines pragmatic approaches to remedial and procedural measures that would enable consumer empowerment. Finally, the book identifies key institutional and political obstacles to the adoption of effective measures, and suggests alternative routes to enhance the role of consumers in private competition law enforcement. The book's innovative approach, combining normative analysis and practical solutions, make it invaluable for academics, policy-makers, and practitioners in the field.
Author :Great Britain: Parliament: House of Commons: Committee of Public Accounts Publisher :The Stationery Office ISBN 13 :9780215038548 Total Pages :56 pages Book Rating :4.0/5 (385 download)
Book Synopsis Protecting consumers - the system for enforcing consumer law by : Great Britain: Parliament: House of Commons: Committee of Public Accounts
Download or read book Protecting consumers - the system for enforcing consumer law written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2011-11-09 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Commons Public Accounts Committee publishes its 54th report of Session 2010-12, on the basis of evidence from consumer groups, the Department for Business, Innovation and Skills, the Office of Fair Trading, and the Trading Standards Institute, examining the current arrangements for the enforcement of consumer law, and the proposed changes to the regime. Individual consumers lose around £6.6 billion every year because of the malpractices of traders. At least £4.8 billion is lost through malpractices which occur at a regional or national level, such as mass market scams, counterfeiting, and unscrupulous traders who operate over large geographical areas. The Department has overall responsibility for policy on consumer protection. However, the majority of enforcement work, from weights and measures testing to the prosecution of rogue traders, is carried out by local authority Trading Standards Services, each with jurisdiction in only its own local area. The Committee states, that the Department has limited understanding of the true cost of protecting consumers or of the success of existing interventions. There is no clear and complete information on how much enforcement activity actually costs. The approach to enforcing consumer protection has not kept pace with the changing nature of the problems it is intended to tackle, such as online shopping. Any changes the Department makes must deliver a system fit for the modern era. Responsibility for tackling regional and national instances of malpractice or rogue trading must be clearly designated.
Book Synopsis Landmark Judgements on Consumer Protection by : D. P. Wadhiwa
Download or read book Landmark Judgements on Consumer Protection written by D. P. Wadhiwa and published by . This book was released on 2004-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Forthcoming EC Directive on Unfair Commercial Practices by : Hugh Collins
Download or read book The Forthcoming EC Directive on Unfair Commercial Practices written by Hugh Collins and published by Kluwer Law International B.V.. This book was released on 2004-01-01 with total page 317 pages. Available in PDF, EPUB and Kindle. Book excerpt: To encourage cross-border transactions in the Single Market of the European Community, the Commission has proposed general framework legislation to set general standards that forbid unfair marketing practices towards consumers, thereby increasing consumer confidence when deciding whether or not to shop abroad in the Community, either in person or through modern methods of electronic purchasing through the Internet. The essays in this volume critically examine the proposed Directive that prohibits unfair commercial practices, and in particular they consider the potential legal and economic implications of a legal duty to trade fairly in the context of general contract law, the protection of consumers, and the needs of competition policy. The distinguished authors of these essays, from Finland, Germany, Italy, The Netherlands, Spain, and the United Kingdom, explain the different approaches of national legal systems to the legal regulation of marketing practices, and assess the compatibility of the proposed Directive with national law and its likely success in achieving the promotion of trade in the Single Market. About the authorHugh Collins is Professor of English Law at the London School of Economics. He studied law at Oxford and Harvard. He has published extensively in the field of contract law including The Law of Contract 4th ed (London, Butterworths, 2003), and Regulating Contracts (Oxford, Oxford University Press, 1999).
Author :Publications Division Publisher :Publications Division Ministry of Information & Broadcasting ISBN 13 :8123032749 Total Pages :892 pages Book Rating :4.1/5 (23 download)
Book Synopsis India 2020 by : Publications Division
Download or read book India 2020 written by Publications Division and published by Publications Division Ministry of Information & Broadcasting. This book was released on 2020-02-20 with total page 892 pages. Available in PDF, EPUB and Kindle. Book excerpt: India 2020 - A Reference Annual is a comprehensive digest of the country's progress in different fields.The book deals with all aspectsof development - from rural to urban, industry to infrastructure, science and technology to art and culture, economy, health, defence to education and mass communication. The sections on general knowledge, current affairs, sports and important events, are a must read for comprehensive understanding of these fields.
Book Synopsis Consumer Protection Law by : Geraint Howells
Download or read book Consumer Protection Law written by Geraint Howells and published by Routledge. This book was released on 2017-09-08 with total page 667 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fully revised and updated second edition of Consumer Protection Law introduces the reader to the substantive law of consumer protection in the United Kingdom, the emphasis being on the place of United Kingdom law within an evolving European legal system and also on the need to draw upon comparative experience. The book not only seeks to place consumer protection in its purely black-letter context but also draws upon wider readings to show that consumer protection law is a complex area of law which reflects and shapes the individual citizen's position within the modern economy.
Author :United States. Congress. House. Committee on the Judiciary. Subcommittee on Courts, Civil Liberties, and the Administration of Justice Publisher : ISBN 13 : Total Pages :684 pages Book Rating :4.:/5 (327 download)
Book Synopsis Resolution of Minor Disputes by : United States. Congress. House. Committee on the Judiciary. Subcommittee on Courts, Civil Liberties, and the Administration of Justice
Download or read book Resolution of Minor Disputes written by United States. Congress. House. Committee on the Judiciary. Subcommittee on Courts, Civil Liberties, and the Administration of Justice and published by . This book was released on 1980 with total page 684 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :Southern Methodist University. Institute of International Banking and Finance Publisher :Kluwer Law International B.V. ISBN 13 :9041197176 Total Pages :330 pages Book Rating :4.0/5 (411 download)
Book Synopsis Consumer Protection in Financial Services by : Southern Methodist University. Institute of International Banking and Finance
Download or read book Consumer Protection in Financial Services written by Southern Methodist University. Institute of International Banking and Finance and published by Kluwer Law International B.V.. This book was released on 1999-05-06 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: The question of how financial services should be regulated in the interests of consumers has never been more topical. The structure of the financial services industry is changing rapidly and the need for the law to keep pace with these changes has never been greater. This book examines the role of the law in the protection of the consumer, in particular the ways in which the law is, and could be, used to protect consumers when purchasing financial services. A prominent panel of contributors first examines the role of the European Union and the ombudsmen schemes operating in the United Kingdom in improving consumer protection. Eight expert papers present a detailed analysis of aspects of the various legal mechanisms protecting consumers in the banking, financial services, investments and insurance industries. The final part of the book is concerned with the important and controversial area of consumer credit. This unique work is a welcome contribution to a rapidly developing area of law, which has so far received little attention from commentators. It will be of great interest to those at the cutting edge of banking, financial services and consumer law, whether practicing lawyers or in-house counsel, and all those involved in advising consumers.
Book Synopsis Consumer Law and Policy by : Iain Ramsay
Download or read book Consumer Law and Policy written by Iain Ramsay and published by Bloomsbury Publishing. This book was released on 2012-10-25 with total page 515 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition continues to provide a critical introduction to the legal regulation of consumer markets, situating it within the context of broader debates about rationales for regulation, the role of the state and the growth of neo-liberalism. It draws on interdisciplinary sources, assessing, for example, the increased influence of behavioural economics on consumer law. It analyses the Europeanisation of consumer law and the tensions between neo-liberalism and the social market, consumer protection and consumer choice, in the establishment of the single market ground rules. The book also assesses national, regional and international responses to the world financial crisis as reflected in the regulation of consumer credit markets. This edition incorporates recent legislative and judicial developments of the law, blending substantial extracts from primary UK, EU and international legal materials.
Book Synopsis Handbook on Mediation by : Thomas E. Carbonneau
Download or read book Handbook on Mediation written by Thomas E. Carbonneau and published by Juris Net Llc. This book was released on 2006 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Vulnerable Consumers and the Law by : Christine Riefa
Download or read book Vulnerable Consumers and the Law written by Christine Riefa and published by Routledge. This book was released on 2020-10-27 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book charts the difficulties encountered by vulnerable consumers in their access to justice, through the contributions of prominent authors (academic, practitioners and consultants) in the field of consumer law and access to justice. It demonstrates that despite the development of ADR, access to justice is still severely lacking for the vulnerable consumer. The book highlights that a broad understanding of access to justice, which encompasses good regulation and its public enforcement, is an essential ingredient alongside access to the mechanisms of traditional private justice (courts and ADR) to protect the vulnerable consumer. Indeed, many of the difficulties are linked to normative obstacles and lack of access to justice is primarily a vulnerability in itself that can exacerbate existing ones. In addition, because it may contribute to ‘pushing’ already vulnerable consumers into social exclusion it is not simply about economic justice but also about social justice. The book shows that lack of access to justice is not irreversible nor is it necessarily linked to consumer apathy. New technologies could provide solutions. The book concludes with a plea for developing ‘inclusive’ justice systems with more emphasis on public enforcement alongside effective courts systems to offer the vulnerable with adequate means to defend themselves. This book will be suitable for both students and practitioners, and all those with an interest in the justice system.
