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Author : Gwendolyn S. Cruzat
Publisher :
ISBN 13 :
Total Pages : 66 pages
Book Rating : 4.3/5 (91 download)
Download or read book An Evaluation of the Interlibrary Loan Service written by Gwendolyn S. Cruzat and published by . This book was released on 1964 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : National Library of Medicine (U.S.)
Publisher :
ISBN 13 :
Total Pages : 8 pages
Book Rating : 4.:/5 (319 download)
Download or read book Interlibrary Loan Policy written by National Library of Medicine (U.S.) and published by . This book was released on 1988 with total page 8 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher :
ISBN 13 :
Total Pages : 1434 pages
Book Rating : 4.3/5 ( download)
Download or read book Current Research and Development in Scientific Documentation written by and published by . This book was released on 1966 with total page 1434 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Lee Andrew Hilyer
Publisher : Routledge
ISBN 13 : 1136777911
Total Pages : 174 pages
Book Rating : 4.1/5 (367 download)
Download or read book Interlibrary Loan and Document Delivery written by Lee Andrew Hilyer and published by Routledge. This book was released on 2013-03-07 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: A must-have for librarians and their staffs working at all levels—from beginner to expert Interlibrary Loan and Document Delivery is a how-to guide to organizing an interlibrary loan department, providing extensive content on copyright law, ILL management systems, and human resources. This comprehensive book includes an introduction to ILL operations, governing policies, up-to-date information on borrowing and lending, and considerations for medicals libraries and distance learning. It also includes an extensive listing of resources relevant to today’s ILL that serves as a handy desk reference when problem solving and investigating ways to improve service delivery. Interlibrary Loan and Document Delivery also serves as a practical handbook on today’s ILL department that works as a learning tool and as a professional reference. This no-nonsense book provides the practical information you need to deal with day-to-day ILL operations, including copyright law (with specific examples); the use of OCLC ILLiad, an ILL request management software program; personnel issues (hiring, motivating, training, etc.); fair use; photocopy services; resource sharing; and sample daily timelines for borrowing and lending. The invaluable list of resources is organized into sections such as background information, borrowing (verification), laws and regulations, and technology (databases, ILL management systems, software, and standards). Interlibrary Loan and Document Delivery is your guide to: department organization service expectations consortia and library networks locating bibliographic records and potential suppliers receiving and processing materials international lending considerations electronic resource licensing reciprocal agreements budgets and much more! Interlibrary Loan and Document Delivery also includes appendices of national, state and local loan codes, and customized ILL request management system e-mail and print templates. This book is an essential resource for librarians and their staffs working at all levels—from beginner to expert.
Author : Joseph R. Matthews
Publisher : Bloomsbury Publishing USA
ISBN 13 : 1440855374
Total Pages : 481 pages
Book Rating : 4.4/5 (48 download)
Download or read book The Evaluation and Measurement of Library Services written by Joseph R. Matthews and published by Bloomsbury Publishing USA. This book was released on 2017-10-27 with total page 481 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.
Author : Pat Weaver-Meyers
Publisher : Association of Research Libr
ISBN 13 :
Total Pages : 32 pages
Book Rating : 4.3/5 (91 download)
Download or read book Interlibrary Loan in Academic and Research Libraries written by Pat Weaver-Meyers and published by Association of Research Libr. This book was released on 1989 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: A dramatic increase in interlibrary loan (ILL) in academic and research libraries in the last five years, combined with a changing office environment, is forcing reassessment of the relationship between the volume and cost of loans to service quality. In the spring of 1988, a survey was sent to 116 member libraries of the Association of Research Libraries (ARL) to gather data about workload, professional and non-professional staffing levels, use of bibliographic utilities, fillrates, and perceptions about staffing adequacy. This report uses the 76 responses received to present an overview of ILL staffing patterns, test assumptions about workloads and fillrates, and suggest some guidelines for libraries to follow in the analysis of their own efficiency and effectiveness. In conclusion, it is suggested that the importance of professionals in ILL may be underestimated, and that increasing ILL activity may be causing a reduction in the quality of service in borrowing operations. Six tables highlight survey responses. Appended are a copy of the survey and cover letter; a self-analysis workform showing median productivity levels for libraries found to be effective and efficient in ILL operations; and linear and quadratic correlations and a chart for monthly analysis of unfills. (11 references) (NRP)
Author : Cherié L. Weible
Publisher : American Library Association
ISBN 13 : 0838910815
Total Pages : 144 pages
Book Rating : 4.8/5 (389 download)
Download or read book Interlibrary Loan Practices Handbook written by Cherié L. Weible and published by American Library Association. This book was released on 2011 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Guidance on how to do ILL efficiently and effectively, with advice on being a considerate borrower and lender.
Author : Association of Research Libraries. Systems and Procedures Exchange Center
Publisher : Association of Research Libr
ISBN 13 :
Total Pages : 136 pages
Book Rating : 4.3/5 (91 download)
Download or read book Resource Sharing written by Association of Research Libraries. Systems and Procedures Exchange Center and published by Association of Research Libr. This book was released on 1978 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Virginia Boucher
Publisher : American Library Association
ISBN 13 : 9780838906675
Total Pages : 270 pages
Book Rating : 4.9/5 (66 download)
Download or read book Interlibrary Loan Practices Handbook written by Virginia Boucher and published by American Library Association. This book was released on 1997 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this new edition of the definitive Interlibrary Loan Practices Handbook, edited by CheriT Weible and Karen Janke, expert contributors clearly explain the complexities of getting materials for patrons from outside the library. This collection presents a complete view of the interlibrary loan (ILL) process, with contributions from all areas of the technical services community, providing Guidance on how to do ILL efficiently and effectively, with advice on being a considerate borrower and lender Details of preferred staffing and management techniques, showing how best practices can be implemented at any institution Discussion of important issues that can fall between the cracks, such as hidden copyright issues, and the logistics of lending internationally As consortia and other library partnerships share ever larger fractions of their collections, this book gives library staff the tools necessary for a smoothly functioning ILL system.
Author : Ryan Litsey
Publisher : Chandos Publishing
ISBN 13 : 0081019904
Total Pages : 168 pages
Book Rating : 4.0/5 (81 download)
Download or read book Resources Anytime, Anywhere written by Ryan Litsey and published by Chandos Publishing. This book was released on 2017-05-29 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: University campuses and their academic libraries are increasingly interconnected. A major sign of this is the transformation of interlibrary loan into resource sharing. The emergence of resource sharing has brought with it new challenges for the university library. These challenges can be overcome, and the university library can emerge a stronger institution, more connected with the patrons and community it serves. To accomplish this transformation, libraries need to learn from the past in order to take a leading role in developing future technology to meet the needs of their patrons. Resources Anytime, Anywhere explores the transformation of interlibrary loan into resource sharing by looking at the ideas that have motivated the library-developed technologies that have changed the way resource sharing is conducted. Resources Anytime, Anywhere illustrates how academic libraries can take an active role in developing technology to meet the needs of their patrons. Through designing our own products and sharing them with other libraries, we can join the lessons of the past with the technology of today to create a more interconnected library that can meet the future needs of library patrons. Describes the theoretical underpinnings of interlibrary loan Explores how interlibrary loan has evolved to resource sharing Presents new ways of organizing and developing resource sharing staff Examines the technological developments within resources sharing Reconsiders the idea of collaboration and cooperation among libraries Considers new innovative technologies that can transform how resource sharing is conducted Provides recommendation and future directions of how libraries can apply these methods at their institution
Author : Rolland Elwell Stevens
Publisher : Association of Research Libr
ISBN 13 :
Total Pages : 140 pages
Book Rating : 4.3/5 (91 download)
Download or read book A Feasibility Study of Centralized and Regionalized Interlibrary Loan Centers written by Rolland Elwell Stevens and published by Association of Research Libr. This book was released on 1973 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Joan M. B. Smith
Publisher :
ISBN 13 :
Total Pages : 48 pages
Book Rating : 4.3/5 (91 download)
Download or read book Interlibrary Loan Service at Children's Hospital of Michigan written by Joan M. B. Smith and published by . This book was released on 1965 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Pat L Weaver-Meyers
Publisher : Routledge
ISBN 13 : 1136370951
Total Pages : 276 pages
Book Rating : 4.1/5 (363 download)
Download or read book Interlibrary Loan/Document Delivery and Customer Satisfaction written by Pat L Weaver-Meyers and published by Routledge. This book was released on 2012-11-12 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems.Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies. Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional servicesInterlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries. The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one’s own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.
Author : Emily Knox
Publisher : ALA Neal-Schuman
ISBN 13 : 9781555706784
Total Pages : 0 pages
Book Rating : 4.7/5 (67 download)
Download or read book Document Delivery and Interlibrary Loan on a Shoestring written by Emily Knox and published by ALA Neal-Schuman. This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This indispensable guide is armed with concise, easily digestible ratings from an authoritative dream-team of praciticing librarians and information professinals." "E-Reference Ratings test drives 180 resoruces in 14 subject areas, from Arts to Science to Technology and everything in between. Each subject category is matched with an easy-to-understand chart that ranks tools from one to four stars, in seven categories, including Scope, Writing, Design, Bells and Whistles, Ease of Use, Linking, and Value." "In-depth descriptions of each tool are included, and a multitude of added features, including contributor biographies and exhaustive indexes, will earn this guide a spot at every reference desk."--Jacket.
Author : Lee Andrew Hilyer
Publisher : Routledge
ISBN 13 : 1317955943
Total Pages : 148 pages
Book Rating : 4.3/5 (179 download)
Download or read book Interlibrary Loan and Document Delivery in the Larger Academic Library written by Lee Andrew Hilyer and published by Routledge. This book was released on 2018-10-24 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: The perfect introduction to interlibrary loan! Interlibrary Loan and Document Delivery in the Larger Academic Library is primarily a practical handbook for library staff members who are new to interlibrary loan, the suggestions and resources it contains will also be valuable to experienced interlibrary loan staff. With the tremendous changes and innovative new technologies that have been introduced in the past few years, this essential book fills an urgent need in the library literature for an up-to-date interlibrary loan manual. Based upon the policies and procedures of the interlibrary loan department at Rice University in Houston, Texas, this handy desk reference provides a case study of an actual ILL department as well as general suggestions for organizing and operating a modern ILL department. Interlibrary Loan and Document Delivery in the Larger Academic Library: A Guide for University, Research, and Larger Public Libraries provides you with: the latest, most up-to-date treatment of interlibrary loan available a patron's perspective on ILL--what users want and expect from ILL services an extensive list of resources for copyright information and updated information on copyright law as it applies to ILL an extensive list of interlibrary loan resources practical examples based on the real operation of an ILL department helpful appendices and flow charts of the ILL process an annotated bibliography and list of resources for further exploration Designed primarily for librarians with little to no real practical experience in interlibrary loan, this book will educate readers about ILL and to provide a basic framework for evaluating an existing ILL operation or establishing a new one. It will also be a valuable reference for supervisors with responsibility for the ILL department, reference librarians, and experienced interlibrary loan librarians looking for expert, up-to-date information.
Author : Gwendolyn S. Cruzat
Publisher :
ISBN 13 :
Total Pages : 38 pages
Book Rating : 4.3/5 (91 download)
Download or read book Identification of Interlibrary Loan Users in the Biomedical Library Network, Metropolitan Detroit written by Gwendolyn S. Cruzat and published by . This book was released on 1967 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Lee Andrew Hilyer
Publisher : Routledge
ISBN 13 : 0789031280
Total Pages : 163 pages
Book Rating : 4.7/5 (89 download)
Download or read book Interlibrary Loan and Document Delivery written by Lee Andrew Hilyer and published by Routledge. This book was released on 2006 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt: Interlibrary Loan and Document Delivery is a how-to guide to organizing an interlibrary loan department, providing extensive content on copyright law, ILL management systems, and human resources. This comprehensive book includes an introduction to ILL operations, governing policies, up-to-date information on borrowing and lending, and considerations for medicals libraries and distance learning. It also includes an extensive listing of resources relevant to today's ILL that serves as a handy desk reference when problem solving and investigating ways to improve service delivery.
