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An Analysis Of Street Level Bureaucrats Performance
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Book Synopsis Street-Level Bureaucracy by : Michael Lipsky
Download or read book Street-Level Bureaucracy written by Michael Lipsky and published by Russell Sage Foundation. This book was released on 1983-06-29 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.
Book Synopsis Understanding Street-Level Bureaucracy by : Peter L. Hupe
Download or read book Understanding Street-Level Bureaucracy written by Peter L. Hupe and published by Policy Press. This book was released on 2015-07 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book draws together internationally acclaimed scholars from across the world to address the roles of public officials whose jobs involve dealing directly with the public. Covering a broad range of jobs, including the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values, the book presents in-depth discussions of different approaches, the possibilities for discretionary autonomy, and directions for further research in the field.
Book Synopsis Research Handbook on Street-Level Bureaucracy by : Peter Hupe
Download or read book Research Handbook on Street-Level Bureaucracy written by Peter Hupe and published by Edward Elgar Publishing. This book was released on 2019 with total page 537 pages. Available in PDF, EPUB and Kindle. Book excerpt: When the objectives of public policy programmes have been formulated and decided upon, implementation seems just a matter of following instructions. However, it is underway to the realization of those objectives that public policies get their final substance and form. Crucial is what happens in and around the encounter between public officials and individual citizens at the street level of government bureaucracy. This Research Handbook addresses the state of the art while providing a systematic exploration of the theoretical and methodological issues apparent in the study of street-level bureaucracy and how to deal with them.
Book Synopsis Handbook of Public Administration by : B Guy Peters
Download or read book Handbook of Public Administration written by B Guy Peters and published by SAGE. This book was released on 2007-05-23 with total page 409 pages. Available in PDF, EPUB and Kindle. Book excerpt: The past two decades have been marked by a period of substantial and often fundamental change in public administration. Critically reflecting on the utility of scholarly theory and the extent to which government practices inform the development of this theory, the Handbook of Public Administration was a landmark publication which served as an essential guide for both the practice of public administration today and its on-going development as an academic discipline. The Concise Paperback Edition provides a selection of 30 of the original articles in an accessible paperback format and includes a new introduction by B. Guy Peters and Jon Pierre. It is an essential point of reference for all students of public administration.
Book Synopsis The SAGE Handbook of Public Administration by : B Guy Peters
Download or read book The SAGE Handbook of Public Administration written by B Guy Peters and published by SAGE. This book was released on 2012-08-16 with total page 818 pages. Available in PDF, EPUB and Kindle. Book excerpt: The original Handbook of Public Administration was a landmark publication, the first to provide a comprehensive and authoritative survey of the discipline. The eagerly-awaited new edition of this seminal international handbook continues to provide a complete review and guide to past and present knowledge in this essential field of inquiry. Assembling an outstanding team of scholars from around the world, the second edition explores the current state-of-the-art in academic thinking and the current structures and processes for the administration of public policy. The second edition has been fully revised and updated, with new chapters that reflect emerging issues and changes within the public sector: - Identifying the Antecedents in Public Performance - Bureaucratic Politics - Strategy Structure and Policy Dynamics - Comparative Administrative Reform - Administrative Ethics - Accountability through Market and Social Instruments - Federalism and intergovernmental coordination. A dominant theme throughout the handbook is a critical reflection on the utility of scholarly theory and the extent to which government practices inform the development of this theory. To this end it serves as an essential guide for both the practice of public administration today and its on-going development as an academic discipline. The SAGE Handbook of Public Administration remains indispensable to the teaching, study and practice of public administration for students, academics and professionals everywhere.
Book Synopsis Working, Shirking, and Sabotage by : John O. Brehm
Download or read book Working, Shirking, and Sabotage written by John O. Brehm and published by University of Michigan Press. This book was released on 1999-04-23 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: DIVExamines who influences how federal, state, and local bureaucrats allocate their efforts /div
Book Synopsis Basic Methods of Policy Analysis and Planning by : Carl Patton
Download or read book Basic Methods of Policy Analysis and Planning written by Carl Patton and published by Routledge. This book was released on 2015-08-26 with total page 481 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated in its 3rd edition, Basic Methods of Policy Analysis and Planning presents quickly applied methods for analyzing and resolving planning and policy issues at state, regional, and urban levels. Divided into two parts, Methods which presents quick methods in nine chapters and is organized around the steps in the policy analysis process, and Cases which presents seven policy cases, ranging in degree of complexity, the text provides readers with the resources they need for effective policy planning and analysis. Quantitative and qualitative methods are systematically combined to address policy dilemmas and urban planning problems. Readers and analysts utilizing this text gain comprehensive skills and background needed to impact public policy.
Book Synopsis Behavioral Public Performance by : Oliver James
Download or read book Behavioral Public Performance written by Oliver James and published by Cambridge University Press. This book was released on 2020-06-25 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: A revolution in the measurement and reporting of government performance through the use of published metrics, rankings and reports has swept the globe at all levels of government. Performance metrics now inform important decisions by politicians, public managers and citizens. However, this performance movement has neglected a second revolution in behavioral science that has revealed cognitive limitations and biases in people's identification, perception, understanding and use of information. This Element introduces a new approach - behavioral public performance - that connects these two revolutions. Drawing especially on evidence from experiments, this approach examines the influence of characteristics of numbers, subtle framing of information, choice of benchmarks or comparisons, human motivation and information sources. These factors combine with the characteristics of information users and the political context to shape perceptions, judgment and decisions. Behavioral public performance suggests lessons to improve design and use of performance metrics in public management and democratic accountability.
Book Synopsis How Management Matters by : Norma Riccucci
Download or read book How Management Matters written by Norma Riccucci and published by . This book was released on 2005 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Both "bureaucracy" and "bureaucrats" have taken on a pejorative hue over the years, but does the problem lie with those on the "street-level" -- those organizations and people the public deals with directly -- or is it in how they are managed? Norma Riccucci knows that management matters, and she addresses a critical gap in the understanding of public policy by uniquely focusing on the effects of public management on street-level bureaucrats. How Management Matters examines not only how but where public management matters in government organizations. Looking at the 1996 welfare reform law (the Personal Responsibility and Work Opportunity Reconciliation Act, or PRWORA), Riccucci examines the law's effectiveness in changing the work functions and behaviors of street-level welfare workers from the role of simply determining eligibility of clients to actually helping their clients find work. She investigates the significant role of these workers in the implementation of welfare reform, the role of public management in changing the system of welfare under the reform law, and management's impact on results -- in this case ensuring the delivery of welfare benefits and services to eligible clients. Over a period of two years, Riccucci traveled specifically to eleven different cities, and from interviews and a large national survey, she gathered quantitative results from cities in such states as New York, Texas, Michigan, and Georgia, that were selected because of their range of policies, administrative structures, and political cultures. General welfare data for all fifty states is included in this rigorous analysis, demonstrating to all with an interest in any field of public administration or public policy that management does indeed matter.
Book Synopsis China's Gilded Age by : Yuen Yuen Ang
Download or read book China's Gilded Age written by Yuen Yuen Ang and published by Cambridge University Press. This book was released on 2020-05-28 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why has China grown so fast for so long despite vast corruption? In China's Gilded Age, Yuen Yuen Ang maintains that all corruption is harmful, but not all types of corruption hurt growth. Ang unbundles corruption into four varieties: petty theft, grand theft, speed money, and access money. While the first three types impede growth, access money - elite exchanges of power and profit - cuts both ways: it stimulates investment and growth but produces serious risks for the economy and political system. Since market opening, corruption in China has evolved toward access money. Using a range of data sources, the author explains the evolution of Chinese corruption, how it differs from the West and other developing countries, and how Xi's anti-corruption campaign could affect growth and governance. In this formidable yet accessible book, Ang challenges one-dimensional measures of corruption. By unbundling the problem and adopting a comparative-historical lens, she reveals that the rise of capitalism was not accompanied by the eradication of corruption, but rather by its evolution from thuggery and theft to access money. In doing so, she changes the way we think about corruption and capitalism, not only in China but around the world.
Book Synopsis Digital Government by : Darrell M. West
Download or read book Digital Government written by Darrell M. West and published by Princeton University Press. This book was released on 2011-08-15 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: Few developments have had broader consequences for the public sector than the introduction of the Internet and digital technology. In this book, Darrell West discusses how new technology is altering governmental performance, the political process, and democracy itself by improving government responsiveness and increasing information available to citizens. Using multiple methods--case studies, content analysis of over 17,000 government Web sites, public and bureaucrat opinion survey data, an e-mail responsiveness test, budget data, and aggregate analysis--the author presents the most comprehensive study of electronic government ever undertaken. Among other topics, he looks at how much change has taken place in the public sector, what determines the speed and breadth of e-government adoption, and what the consequences of digital technology are for the public sector. Written in a clear and analytical manner, this book outlines the variety of factors that have restricted the ability of policy makers to make effective use of new technology. Although digital government offers the potential for revolutionary change, social, political, and economic forces constrain the scope of transformation and prevent government officials from realizing the full benefits of interactive technology.
Book Synopsis Work and the Welfare State by : Evelyn Z. Brodkin
Download or read book Work and the Welfare State written by Evelyn Z. Brodkin and published by Georgetown University Press. This book was released on 2013-10-01 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Work and the Welfare State places street-level organizations at the analytic center of welfare-state politics, policy, and management. This volume offers a critical examination of efforts to change the welfare state to a workfare state by looking at on-the-ground issues in six countries: the US, UK, Australia, Denmark, Germany, and the Netherlands. An international group of scholars contribute organizational studies that shed new light on old debates about policies of workfare and activation. Peeling back the political rhetoric and technical policy jargon, these studies investigate what really goes on in the name of workfare and activation policies and what that means for the poor, unemployed, and marginalized populations subject to these policies. By adopting a street-level approach to welfare state research, Work and the Welfare State reveals the critical, yet largely hidden, role of governance and management reforms in the evolution of the global workfare project. It shows how these reforms have altered organizational arrangements and practices to emphasize workfare’s harsher regulatory features and undermine its potentially enabling ones. As a major contribution to expanding the conceptualization of how organizations matter to policy and political transformation, this book will be of special interest to all public management and public policy scholars and students.
Book Synopsis When the State Meets the Street by : Bernardo Zacka
Download or read book When the State Meets the Street written by Bernardo Zacka and published by Harvard University Press. This book was released on 2017-09-18 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Street level discretion -- Three pathologies: the indifferent, the enforcer, and the caregiver -- A gymnastics of the self: coping with the everyday pressures of street-level work -- When the rules run out: informal taxonomies and peer-level accountability -- Impossible situations: on the breakdown of moral integrity at the frontlines of public service
Book Synopsis Government Performance by : Patricia W. Ingraham
Download or read book Government Performance written by Patricia W. Ingraham and published by Taylor & Francis. This book was released on 2003-09-19 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on five years of extensive research by the Government Performance Project, this volume offers a comprehensive analysis of how government managers and elected officials use management and management systems to improve performance. Drawing on data from across the nation, it examines the performance of state, county, and city governments between 1997 and 2002 within the framework of basic management systems: financial information, human resources, capital and infrastructure, and results evaluation. Key issues addressed: • How governments strategically select elements of management to emphasize the role of leadership • How those governments that aim to improve performance differ from those that do not • What “effective management” looks like Through this careful, in-depth investigation, the contributors conclude that the most effective governments are not those with the most resources, but those that use the resources available to them most carefully and strategically. In Pursuit of Performance is an invaluable tool for government leaders and the scholars who study them.
Book Synopsis The Oxford Handbook of Classics in Public Policy and Administration by : Steven J. Balla
Download or read book The Oxford Handbook of Classics in Public Policy and Administration written by Steven J. Balla and published by Oxford Handbooks. This book was released on 2015 with total page 673 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Handbook brings together a collection of leading international authors to reflect on the influence of central contributions, or classics, that have shaped the development of the field of public policy and administration. The Handbook reflects on a wide range of key contributions to the field, selected on the basis of their international and wider disciplinary impact. Focusing on classics that contributed significantly to the field over the second half of the 20th century, it offers insights into works that have explored aspects of the policy process, of particular features of bureaucracy, and of administrative and policy reforms. Each classic is discussed by a leading international scholars. They offer unique insights into the ways in which individual classics have been received in scholarly debates and disciplines, how classics have shaped evolving research agendas, and how the individual classics continue to shape contemporary scholarly debates. In doing so, this volume offers a novel approach towards considering the various central contributions to the field. The Handbook offers students of public policy and administration state-of-the-art insights into the enduring impact of key contributions to the field.
Book Synopsis The Criminal Justice System by : George F. Cole
Download or read book The Criminal Justice System written by George F. Cole and published by Wadsworth Publishing Company. This book was released on 1998 with total page 516 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text provides an in-depth look at policy issues related to policing, courts, and corrections. It gives students the opportunity to look at difficult issues related to important topics, through an interesting selection of readings. Flexible in its design, the book includes twenty-seven classic and contemporary articles that promote understanding of important issues in the field and encourage readers to think critically about the links between police, politics, law and the administration of justice. Students will explore everything from the crime policies that do or do not work to the latest hot topics.
Book Synopsis Teaching, Tasks, and Trust by : John Brehm
Download or read book Teaching, Tasks, and Trust written by John Brehm and published by Russell Sage Foundation. This book was released on 2008-06-20 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: The mere word "bureaucracy" brings to mind images of endless lines, piles of paperwork, and frustrating battles over rules and red tape. But some bureaucracies are clearly more efficient and responsive than others. Why? In Teaching, Tasks, and Trust, distinguished political scientists John Brehm and Scott Gates show that a good part of the answer may be found in the roles that middle managers play in teaching and supporting the front-line employees who make a bureaucracy work. Brehm and Gates employ a range of sophisticated modeling and statistical methods in their analysis of employees in federal agencies, police departments, and social service centers. Looking directly at what front-line workers say about their supervisors, they find that employees who feel they have received adequate training have a clearer understanding of the agency's mission, which leads to improved efficiency within their departments. Quality training translates to trust – employees who feel supported and well-trained for the job are more likely to trust their supervisors than those who report being subject to constant monitoring and a strict hierarchy. Managers who "stand up" for employees—to media, government, and other agency officials—are particularly effective in cultivating the trust of their workers. And trust, the authors find, motivates superior job performance and commitment to the agency's mission. Employees who trust their supervisors report that they work harder, put in longer hours, and are less likely to break rules. The authors extend these findings to show that once supervisors grain trust, they enjoy greater latitude in influencing how employees allocate their time while working. Brehm and Gates show how these three executive roles are interrelated—training and protection for employees gives rise to trust, which provides supervisors with the leverage to stimulate improved performance among their workers. This new model—which frames supervisors as teachers and protectors instead of taskmasters—has widespread implications for training a new generation of leaders and creating more efficient organizations. Bureaucracies are notorious for inefficiency, but mid-level supervisors, who are often regarded as powerless, retain tremendous power to build a more productive workforce. Teaching, Tasks, and Trust provides a fascinating glimpse into a bureaucratic world operating below the radar of the public eye—a world we rarely see while waiting in line or filling out paperwork. A Volume in the Russell Sage Foundation Series on Trust
