Amaze Every Customer Every Time

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Author :
Publisher : Greenleaf Book Group
ISBN 13 : 1626340102
Total Pages : 249 pages
Book Rating : 4.6/5 (263 download)

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Book Synopsis Amaze Every Customer Every Time by : Shep Hyken

Download or read book Amaze Every Customer Every Time written by Shep Hyken and published by Greenleaf Book Group. This book was released on 2013-09-03 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.

The Last Lecture

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Publisher :
ISBN 13 : 9780340978504
Total Pages : 0 pages
Book Rating : 4.9/5 (785 download)

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Book Synopsis The Last Lecture by : Randy Pausch

Download or read book The Last Lecture written by Randy Pausch and published by . This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author, a computer science professor diagnosed with terminal cancer, explores his life, the lessons that he has learned, how he has worked to achieve his childhood dreams, and the effect of his diagnosis on him and his family.

Yoga for Times of Change

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Publisher : Shambhala Publications
ISBN 13 : 083484432X
Total Pages : 305 pages
Book Rating : 4.8/5 (348 download)

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Book Synopsis Yoga for Times of Change by : Nina Zolotow

Download or read book Yoga for Times of Change written by Nina Zolotow and published by Shambhala Publications. This book was released on 2022-06-14 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stay calm, steady, and composed through the ups and downs of life with yoga poses, relaxation techniques, meditations, and lessons on how to manage stress, grief, anxiety, depression, and life's transitions. Yoga was originally designed to make you calmer, steadier, and more content, not just stronger and healthier. This guide offers many ways you can use yoga as a healthy coping mechanism when you're confronted with the physical, emotional, and mental changes that life brings you. It covers both ancient and modern techniques—including yoga poses, breathing practices, relaxation, mantras, and meditation—that allow you to return yourself to balance when you're experiencing challenges, and to fortify yourself for the future. Nina Zolotow covers myriad topics related to living through times of change, including stress, anxiety, depression, anger, grief, being present, making peace with change, how to practice yoga when you're experiencing physical changes, and how to practice meditation, breath practices, and yoga on your own, among others. Become more content through life's ups and downs by learning to live your everyday life the yogic way.

How to Have a Good Day

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Publisher : Crown Currency
ISBN 13 : 0553419641
Total Pages : 370 pages
Book Rating : 4.5/5 (534 download)

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Book Synopsis How to Have a Good Day by : Caroline Webb

Download or read book How to Have a Good Day written by Caroline Webb and published by Crown Currency. This book was released on 2016-02-02 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: In How to Have a Good Day, economist and former McKinsey partner Caroline Webb shows readers how to use recent findings from behavioral economics, psychology, and neuroscience to transform our approach to everyday working life. Advances in behavioral sciences are giving us an ever better understanding of how our brains work, why we make the choices we do, and what it takes for us to be at our best. But it has not always been easy to see how to apply these insights in the real world--until now. In How to Have a Good Day, Webb explains exactly how to apply this science to our daily tasks and routines. She translates three big scientific ideas into step-by-step guidance that shows us how to set better priorities, make our time go further, ace every interaction, be our smartest selves, strengthen our personal impact, be resilient to setbacks, and boost our energy and enjoyment. Through it all, Webb teaches us how to navigate the typical challenges of modern workplaces—from conflict with colleagues to dull meetings and overflowing inboxes—with skill and ease. Filled with stories of people who have used Webb’s insights to boost their job satisfaction and performance at work, How to Have a Good Day is the book so many people wanted when they finished Nudge, Blink and Thinking Fast and Slow and were looking for practical ways to apply this fascinating science to their own lives and careers. A remarkable and much-needed book, How to Have a Good Day gives us the tools we need to have a lifetime of good days.

You Can be Happy

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Publisher : Pearson UK
ISBN 13 : 027376392X
Total Pages : 112 pages
Book Rating : 4.2/5 (737 download)

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Book Synopsis You Can be Happy by : Daniel Freeman

Download or read book You Can be Happy written by Daniel Freeman and published by Pearson UK. This book was released on 2012-09-10 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you feel that there’s room for a bit more happiness in your life? A lot more even? Then here’s the good news: you have much more control over your happiness than you probably think. And in this book, you’ll discover the often simple, but easily overlooked, steps you can take to reclaim more of those good feelings. What’s more, every single suggested action in this book has been scientifically proven to have a positive and lasting effect on happiness. There’s no hype here, just plenty of real hope. Better still, there’s no need for radical life change and no complicated programme to follow. Instead you’ll find a raft of small and simple steps that will, over time, add up to a life with more pleasure and meaning - and with fewer negative emotions dragging you down. Nobody else can make you happy. But you can. Here’s all the help you need. Daniel Freeman is Professor of Clinical Psychology at Oxford University. Jason Freeman is a writer and editor.

Authentic Portraits

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Author :
Publisher : Rocky Nook, Inc.
ISBN 13 : 1681983486
Total Pages : 551 pages
Book Rating : 4.6/5 (819 download)

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Book Synopsis Authentic Portraits by : Chris Orwig

Download or read book Authentic Portraits written by Chris Orwig and published by Rocky Nook, Inc.. This book was released on 2019-09-06 with total page 551 pages. Available in PDF, EPUB and Kindle. Book excerpt: The most successful portraits take us well beyond the surface of how someone looks and show us the inner essence of who someone is. They reveal character, soul, and depth. They uncover hidden hopes and profound truths, revealing that authentic and deeply human light that shines within. And while technical expertise is undoubtedly important, it’s not the light, camera, or pose that creates a great portrait. It’s you, and it’s the connection you create with the subject that makes all the difference. In Authentic Portraits, photographer Chris Orwig teaches you that the secret to creating meaningful portraits is simple: curiosity, empathy, kindness, and soul…plus a bit of technique. While Chris spends significant time on the fundamentals of “getting the shot”—working with natural light, nailing focus, dialing in the correct exposure, effectively posing and directing the subject, intentionally composing the frame—he also passionately discusses the need for personal development, creative collaboration, and connection with the subject. Because who you are directly and deeply affects what you create, and it is only through cultivating your own inner light that you will be able to bring it out in your subjects. Filled with instruction, insight, and inspiration, Authentic Portraits is an honest and personal book about creating better frames. It’s also about becoming your best self. Take the journey, and you’ll learn to find your vision and voice, bring intention to your photography and your life, embrace mystery, and understand the importance of gratitude and empathy. Along the way, you will teach the camera to see in a way that replicates how you feel, and you’ll find you have all you need to create work of lasting significance.

The Message

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Publisher : WestBow Press
ISBN 13 : 1449786243
Total Pages : 160 pages
Book Rating : 4.4/5 (497 download)

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Book Synopsis The Message by : Derek M. Puma

Download or read book The Message written by Derek M. Puma and published by WestBow Press. This book was released on 2013-02-26 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: A message from God of understanding life and finding a purpose in it, to bring you a reminder of the wonderful gift of life that youre given each day. To treasure the importance of true love and focus on another one of Gods great gifts, marriage. As you read, youll not only be inspired, motivated, and encouraged, but youll also be brought to faith and learn that youre really not walkin through this life alone. Youll understand that youre able to lay all your problems, stress, and struggles in Gods hands. In him, youll find fulfillment and peace. When youre done reading this book, youll truly see just how blessed, special, and important you really are. Youll have a whole new outlook and view on life.

Create a Magnificent Now!

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Publisher : Xlibris Corporation
ISBN 13 : 1499068336
Total Pages : 193 pages
Book Rating : 4.4/5 (99 download)

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Book Synopsis Create a Magnificent Now! by : Alex Ledgister, PhD

Download or read book Create a Magnificent Now! written by Alex Ledgister, PhD and published by Xlibris Corporation. This book was released on 2014-09-30 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create a Magnificent NOW! is the first book about the law of attraction that presents a failsafe solution for achieving optimal health, wealth, and self-fulfillment. Coach Alex reveals what he believes is the real "secret" behind powerful manifestation. By embracing this "secret" and making it the cornerstone of the LOA process, Coach Alex believes that anyone can manifest whatever one desires — as long as the end result will never harm anyone else. This book removes the fairy dust from the LOA and its practices of meditation, visualization, and manifestation. Coach Alex points out that magic is nothing more than physical laws scientifically explained. By citing numerous laboratory studies based on the work of some of the world's most trusted scientists, he provides measurable validation of the efficacy of the LOA through the new science of neuroplasticity. These studies also explain exactly why the LOA works. For the first time in the history of modern man, through actual demonstrations of the law of attraction, neuroplasticity builds a bridge between science and metaphysics. Skeptics who scorned the law of attraction as a New Age fad will think twice after studying the findings of these prestigious scientists. These studies confirm what ancient mystics and spiritual teachers have always known: unquestionably the LOA has the ability to improve the quality of any person's life. Create a Magnificent NOW is a book about the law of attraction written by a professional life coach who personally used this universal law to jumpstart his own life; in the process, discovering a "secret failsafe method" for successful manifestation.

The Power of Smile

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Author :
Publisher : Crystal Gate Publishing
ISBN 13 : 3988652733
Total Pages : 81 pages
Book Rating : 4.9/5 (886 download)

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Book Synopsis The Power of Smile by : Adrian Tanase

Download or read book The Power of Smile written by Adrian Tanase and published by Crystal Gate Publishing. This book was released on 2023-07-22 with total page 81 pages. Available in PDF, EPUB and Kindle. Book excerpt: The smile is the icon of our childhood. When we are kids, we always smile, we laugh for no reason out of all the little aspects of our lives, we feel free and we transform everything into a game. Even when we are serious, our hearts are clean, and laughter and smiles are a second away. But as we grow up and mature, life installs in with its usual problems, difficult situations, and sometimes unwanted circumstances, and smiling becomes a hard thing to do. This book is created for those of us that forgot how it feels to smile, those who need to be reminded that nothing heals more our hearts and minds than a simple and sincere smile.I will guide you throughout the book on a journey where we can remember together the importance of the smile, and where we will see which practices we can do to bring back our smiles and rejoice in its tremendous power to make us whole, again.

70 Daily Reflections For Your Spiritual Awakening

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Author :
Publisher : Crystal Gate Publishing
ISBN 13 : 3965086006
Total Pages : 147 pages
Book Rating : 4.9/5 (65 download)

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Book Synopsis 70 Daily Reflections For Your Spiritual Awakening by : Adrian Tanase

Download or read book 70 Daily Reflections For Your Spiritual Awakening written by Adrian Tanase and published by Crystal Gate Publishing. This book was released on 2019-06-16 with total page 147 pages. Available in PDF, EPUB and Kindle. Book excerpt: Throughout our lives, we all experience a gradual and slow process of Awakening. Those of us seeking the spiritual aspects of life are using centuries-old practices of accelerating this process, be it by using meditation, yoga, silent prayer, devotion, contemplation, reciting mantras or mostly by just keeping mindful during their day. By being more mindful and centered every day, we become more compassionate, develop gratitude for what we have and manifest a clearer perception of our world, both in the spiritual dimension and as well in the casual and mundane one. Thus, we start to love more, give and receive more, appreciate things more and live a balanced, happier and abundant life. I wrote these reflections with carefulness to encompass most of the spiritual aspects that are present on a spiritual path and with the hope that these pieces of wisdom will create that much-needed space where your soul can finally feel the freedom that it is meant to experience here, on Earth, during this life.

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Author :
Publisher : BEYOND BOOKS HUB
ISBN 13 : 9395279753
Total Pages : 195 pages
Book Rating : 4.3/5 (952 download)

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Book Synopsis by :

Download or read book written by and published by BEYOND BOOKS HUB. This book was released on with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Small Spaces

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Publisher : Penguin
ISBN 13 : 0525515046
Total Pages : 258 pages
Book Rating : 4.5/5 (255 download)

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Book Synopsis Small Spaces by : Katherine Arden

Download or read book Small Spaces written by Katherine Arden and published by Penguin. This book was released on 2019-07-09 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York Times bestselling adult author of The Bear and the Nightingale makes her middle grade debut with a creepy, spellbinding ghost story destined to become a classic. Now in paperback. After suffering a tragic loss, eleven-year-old Ollie who only finds solace in books discovers a chilling ghost story about a girl named Beth, the two brothers who loved her, and a peculiar deal made with "the smiling man"—a sinister specter who grants your most tightly held wish, but only for the ultimate price. Captivated by the tale, Ollie begins to wonder if the smiling man might be real when she stumbles upon the graves of the very people she's been reading about on a school trip to a nearby farm. Then, later, when her school bus breaks down on the ride home, the strange bus driver tells Ollie and her classmates: "Best get moving. At nightfall they'll come for the rest of you." Nightfall is, indeed, fast descending when Ollie's previously broken digital wristwatch begins a startling countdown and delivers a terrifying message: RUN. Only Ollie and two of her classmates heed these warnings. As the trio head out into the woods—bordered by a field of scarecrows that seem to be watching them—the bus driver has just one final piece of advice for Ollie and her friends: "Avoid large places. Keep to small." And with that, a deliciously creepy and hair-raising adventure begins.

How to be Content

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Publisher : White Lion Publishing
ISBN 13 : 178131795X
Total Pages : 179 pages
Book Rating : 4.7/5 (813 download)

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Book Synopsis How to be Content by : Arlene Unger

Download or read book How to be Content written by Arlene Unger and published by White Lion Publishing. This book was released on 2018-11-20 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: From ancient civilisations to the modern day, philosophers, writers, artists, religious leaders, and health practitioners – to name a few – have debated the questions: 'What is happiness?' and 'How can we achieve it?' In this book, we take a meandering journey through the rich philosophical landscape of contentment, by way of Norse mythology, Persian symbolism, Scandinavian lifestyle, Buddhist teachings, and Aristotle’s theories. By exploring the many different facets of research and thinking on happiness, not only will we better understand this elusive concept, but we will also be armed with an array of practical ways to improve our personal wellbeing. In a world obsessed with happiness, How to be Content is a chance to take stock of this age-old question – we may just discover that we already have the answer!

The Accidental Patient

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Publisher : Balboa Press
ISBN 13 : 1452531099
Total Pages : 246 pages
Book Rating : 4.4/5 (525 download)

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Book Synopsis The Accidental Patient by : Jacqui Tunbridge

Download or read book The Accidental Patient written by Jacqui Tunbridge and published by Balboa Press. This book was released on 2015-10-12 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you know what the four most devastating words are, that any woman, hopes. she will never have to hear in her lifetime? You have breast cancer (that got your attention, didnt it..) What would you do if it happened to you? If you were, just rolling along, quite happily living your life, doing the things that you love to do, just being a normal person with every day worries. Then out of the blue, a stranger told you this. How would you cope, how would you feel? Would you feel like nuclear explosion had just gone off in your head and your safe little world had just been turned upside down? ... I did, when this happened to me! Cancer doesnt care, if you are rich and famous, or someone who no one outside of your own world, has ever heard of. Are you married with a young family or are you still single and still looking for a partner, or even a gay, it doesnt matter. Cancer doesnt discriminate. This disease can come out of nowhere. It might be today, tomorrow, next month or next year. Will you be the one who gets the unlucky roll or the dice or draws the short straw? Why did it pick me you wonder, why was I the unlucky one to be singled out. It is not fair is it? What, have I done to deserve this! Nearly every person you meet, knows someone whose life has been touched by cancer. Whether it is their mum, wife, sister, girlfriend or daughter. Have you ever wondered, what treatments they, will have to go through? How scared they might be feeling, trying to deal with this devastating news. No? Well neither had I, until the unthinkable happened to me.

The Sons of Wonderland - The Complete Series

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Author :
Publisher : Kendra Moreno
ISBN 13 :
Total Pages : 1007 pages
Book Rating : 4./5 ( download)

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Book Synopsis The Sons of Wonderland - The Complete Series by : Kendra Moreno

Download or read book The Sons of Wonderland - The Complete Series written by Kendra Moreno and published by Kendra Moreno. This book was released on 2020-12-22 with total page 1007 pages. Available in PDF, EPUB and Kindle. Book excerpt: Descend into Madness with the Sons of Wonderland series collection one, books 1 and 2! Dive into this twisted Wonderland and start your newest adventure with the Mad Hatter, the White Rabbit, and the Cheshire Cat, and the women who bring them to their knees. This collection includes a never before seen short titled, "Alice's Jabberwocky". **This is a Horror Romance retelling of Wonderland filled with all the creatures and characters you thought you knew. It contains gore and adult themes.** SERIES COLLECTION INCLUDES: Mad as a Hatter (book 1) Late as a Rabbit (book 2) Feral as a Cat (book 3) Cruel as a Queen (book 4) Exclusive Short: "Alice's Jabberwocky" If you like Sarah J Maas, Gena Showalter, J.R. Ward, Laura Thalassa, or Jennifer L. Armentrout, you won’t be able to put down this highly addictive twisted fairy tale. What Amazon reviewers are saying about Kendra’s other books: ★★★★★ ’I don't even know where to start because I am missing words to describe how much I loved this book. I've read a lot of gripping books, but this was by far one of the most addictive! For several hours, I could not focus on anything, the world disappeared and I was in Wonderland.’ ★★★★★ ‘Unlike anything you've ever read’ ★★★★★ ‘The story kept me hooked and I couldn't stop reading.’ ★★★★★ ‘ This is one of the best series I have ever read and I hope for more. The author's imagination and talent are a thing of beauty. . .’ ★★★★★ ‘Brilliant. Captivating. Absolutely addicting!’ ★★★★★ ‘The plot is gripping, the world is beautifully constructed, the descriptions are vivid, and the characters wonderfully well developed.’ ★★★★★ ‘Every book she writes is magic!!’ ★★★★★ ‘I love everything about this story and I love this author so much. I know when I get her book that it’s going to be a fantastic read and she never disappoints. . .’ ★★★★★ ‘Kendra has the power to make you love books you don't normally read or look twice at.’ ★★★★★ ‘If you like strong, quick witted, heroic women & sweet, sexy & dangerous Norse gods this book is for you!’

The Complete Guide to Getting and Staying Organized

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Author :
Publisher : Harvest House Publishers
ISBN 13 : 0736934847
Total Pages : 242 pages
Book Rating : 4.7/5 (369 download)

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Book Synopsis The Complete Guide to Getting and Staying Organized by : Karen Ehman

Download or read book The Complete Guide to Getting and Staying Organized written by Karen Ehman and published by Harvest House Publishers. This book was released on 2008-01-01 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: The key to good organization is not a one-size-fits-all method. It is a unique plan that considers personality type, lifestyle, income level, and family schedule. Author and speaker, Karen Ehman believes that with her simple step by step process moms can recognize their own personal style of managing their households successfully and develop a unique plan that gives them the freedom to: manage their time wisely de-clutter and organize their homes plan menus, shop more efficiently, and become more comfortable and creative in the kitchen get children involved in pursuing an ordered life and home avoid the trap of overcommitment use practical tools to assist in organization Getting and staying organized means more time for the important things in family life—concentrating on cultivating a close, personal relationship with the Creator, drawing His word into every aspect of living, and ultimately tying their children's heartstrings to God.

Farmer's Advocate and Home Journal

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Author :
Publisher :
ISBN 13 :
Total Pages : 1048 pages
Book Rating : 4.:/5 (89 download)

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Book Synopsis Farmer's Advocate and Home Journal by :

Download or read book Farmer's Advocate and Home Journal written by and published by . This book was released on 1913 with total page 1048 pages. Available in PDF, EPUB and Kindle. Book excerpt: