A History of Managing for Quality

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Author :
Publisher : Irwin Professional Publishing
ISBN 13 :
Total Pages : 714 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis A History of Managing for Quality by : Joseph M. Juran

Download or read book A History of Managing for Quality written by Joseph M. Juran and published by Irwin Professional Publishing. This book was released on 1995 with total page 714 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality guru Dr. Joseph M. Juran has compiled an international history of managing for quality. In this landmark volume, Dr. Juran offers his thoughts on the history of managing for quality in the U.S. and gives a remarkable summary tracing worldwide trends and suggesting the likely directions for quality into the next century.

Managing Quality

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Author :
Publisher : Simon and Schuster
ISBN 13 : 0029113806
Total Pages : 344 pages
Book Rating : 4.0/5 (291 download)

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Book Synopsis Managing Quality by : David A. Garvin

Download or read book Managing Quality written by David A. Garvin and published by Simon and Schuster. This book was released on 1988 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Case study research conducted in 1981 in nine US companies and seven Japanese companies.

Managing Quality

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 111913093X
Total Pages : 352 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis Managing Quality by : Barrie G. Dale

Download or read book Managing Quality written by Barrie G. Dale and published by John Wiley & Sons. This book was released on 2016-06-21 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: An essential quality management resource for students and practitioners alike—now in its sixth edition This popular and highly successful text on Quality Management has been fully revised and updated to reflect recent developments in the field. New to the Sixth Edition is timely coverage of agile development, emerging markets, product research, evidence based decision-making, and quality control. Some of the material has been re-ordered and changes to terminology have been made to bring the book completely up to date. Contributions from new co-author David Bamford offer insights from a veteran teacher and practitioner. A popular resource for students, academics, and business practitioners alike Combines the latest information on quality management system series standards with up-to-date tools, techniques and quality systems Includes insights on quality, operations management, and strategic process improvement Highly relevant for professionals, particularly those involved with reacting to rapid developments in the global market The word "quality" has many definitions, dependent on context and situation. It is often over-used but always in-demand, and it can make or break a business. Quality management is becoming an increasingly vital factor in the success of a product or service, and it requires constant attention and a continuous drive to do better. Managing Quality is a comprehensive resource that helps you ensure – and sustain – high quality standards.

Managing for Quality in the Hospitality Industry

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Author :
Publisher : Prentice Hall
ISBN 13 :
Total Pages : 368 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Managing for Quality in the Hospitality Industry by : John H. King

Download or read book Managing for Quality in the Hospitality Industry written by John H. King and published by Prentice Hall. This book was released on 2006 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical Quality Management book focuses on meeting the expectations of internal customers, external customers, and owner/investors-the backbones of any organization and its culture. Integrating theories and real-life examples to illustrate how to achieve high quality, the authors add credibility to the process by sharing their successful quality management experience in a contemporary case history - while simplifying the most important elements in managing quality in the hospitality industry. Chapter topics cover how to tap an organization's hidden strengths, team effectiveness, the tools of the trade, assessing and implementing quality, leadership, and quality life. For Managers of Quality, General Managers, owners, executives and other personnel in the hotel, restaurant, and club industries.

Juran on Quality by Design

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Author :
Publisher : Simon and Schuster
ISBN 13 : 0029166837
Total Pages : 552 pages
Book Rating : 4.0/5 (291 download)

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Book Synopsis Juran on Quality by Design by : J. M. Juran

Download or read book Juran on Quality by Design written by J. M. Juran and published by Simon and Schuster. This book was released on 1992-05-04 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: J.M. Juran, whom Business Week calls, "the man who taught Japan how to manage for quality", presents a new, exhaustively comprehensive approach to planning, setting, and reaching goals in Juran's Quality Road Map. New emphasis is placed on setting goals, planning in "multifunctional" processes, establishing data bases, motivating managers and introducing quality planning into organizations. 30 line drawings.

Joseph M. Juran

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Author :
Publisher : Psychology Press
ISBN 13 : 9780415325714
Total Pages : 624 pages
Book Rating : 4.3/5 (257 download)

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Book Synopsis Joseph M. Juran by : John Cunningham Wood

Download or read book Joseph M. Juran written by John Cunningham Wood and published by Psychology Press. This book was released on 2005 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt: For more than seventy years, the teachings and writings of Joseph M. Juran have had a profound impact on the quality of the products we buy and use everyday. This collection gathers together key material exploring the impact of Juran's ideas.

Managing for Quality and Performance Excellence

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Author :
Publisher : Cengage Learning
ISBN 13 : 9781285069463
Total Pages : 0 pages
Book Rating : 4.0/5 (694 download)

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Book Synopsis Managing for Quality and Performance Excellence by : James R. Evans

Download or read book Managing for Quality and Performance Excellence written by James R. Evans and published by Cengage Learning. This book was released on 2013-01-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provide a description about the book that does not include any references to package elements. This description will provide a description where the core, text-only product or an eBook is sold. Please remember to fill out the variations section on the PMI with the book only information. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Quality Management Systems

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Publisher : Routledge
ISBN 13 : 1000728129
Total Pages : 302 pages
Book Rating : 4.0/5 (7 download)

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Book Synopsis Quality Management Systems by : Ray Tricker

Download or read book Quality Management Systems written by Ray Tricker and published by Routledge. This book was released on 2019-11-05 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a clear, easy to digest overview of Quality Management Systems (QMS). Critically, it offers the reader an explanation of the International Standards Organization’s (ISO) requirement that in future all new and existing Management Systems Standards will need to have the same high-level structure, commonly referred to as Annex SL, with identical core text, as well as common terms and definitions. In addition to explaining what Annex SL entails, this book provides the reader with a guide to the principles, requirements and interoperability of Quality Management System standards, how to complete internal and external management reviews, third-party audits and evaluations, as well as how to become an ISO Certified Organisation once your QMS is fully established. As a simple and straightforward explanation of QMS Standards and their current requirements, this is a perfect guide for practitioners who need a comprehensive overview to put theory into practice, as well as for undergraduate and postgraduate students studying quality management as part of broader Operations and Management courses.

Total Quality in Managing Human Resources

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Author :
Publisher : CRC Press
ISBN 13 : 9781884015243
Total Pages : 396 pages
Book Rating : 4.0/5 (152 download)

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Book Synopsis Total Quality in Managing Human Resources by : Diana Furr

Download or read book Total Quality in Managing Human Resources written by Diana Furr and published by CRC Press. This book was released on 1995-05-01 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human resource management is a particularly challenging role, both domestically and globally. This challenge can be viewed either as an opportunity or as a threat. As an opportunity, the principles and practices of total quality presented in this book can help human resource professionals or anyone who manages people, transform institutionalized mediocrity into organizational excellence. The focus of this book is on managing the difference TQ makes in human resources. Whereas the traditional nature and scope of responsibility for most human resource professionals has been that of staff support geared to administrative compliance, the total quality approach offered here reveals the keys to developing and sustaining commitment to world-class performance. These keys include strategic input and continual improvement of the human resource system to enhance internal and external customer satisfaction both now and in the future. The full meaning of these new TQ role demands is explored in light of the driving forces reshaping the HR environment into the 21st Century. In addition, this book offers practitioner assessment instruments, practical TQ tools, and specific implementation steps to take in order to make the TQ difference in managing human resources domestically and globally.

Quality Management

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Publisher : CRC Press
ISBN 13 : 1439813817
Total Pages : 171 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Quality Management by : Peter D. Mauch

Download or read book Quality Management written by Peter D. Mauch and published by CRC Press. This book was released on 2009-12-17 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the past, when goods and services were simpler, measurement of quality was self-evident. As business became more complicated, so too did the implementation of quality management and our ability to measure it. Ultimately, the practice of quality strayed from being a business practice to become much more of an engineering discipline producing plen

Managing for Quality in Higher Education

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Author :
Publisher : Bookboon
ISBN 13 : 8740302059
Total Pages : 181 pages
Book Rating : 4.7/5 (43 download)

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Book Synopsis Managing for Quality in Higher Education by :

Download or read book Managing for Quality in Higher Education written by and published by Bookboon. This book was released on with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Meeting the Challenges of Data Quality Management

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Author :
Publisher : Academic Press
ISBN 13 : 0128217561
Total Pages : 353 pages
Book Rating : 4.1/5 (282 download)

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Book Synopsis Meeting the Challenges of Data Quality Management by : Laura Sebastian-Coleman

Download or read book Meeting the Challenges of Data Quality Management written by Laura Sebastian-Coleman and published by Academic Press. This book was released on 2022-01-25 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Meeting the Challenges of Data Quality Management outlines the foundational concepts of data quality management and its challenges. The book enables data management professionals to help their organizations get more value from data by addressing the five challenges of data quality management: the meaning challenge (recognizing how data represents reality), the process/quality challenge (creating high-quality data by design), the people challenge (building data literacy), the technical challenge (enabling organizational data to be accessed and used, as well as protected), and the accountability challenge (ensuring organizational leadership treats data as an asset). Organizations that fail to meet these challenges get less value from their data than organizations that address them directly. The book describes core data quality management capabilities and introduces new and experienced DQ practitioners to practical techniques for getting value from activities such as data profiling, DQ monitoring and DQ reporting. It extends these ideas to the management of data quality within big data environments. This book will appeal to data quality and data management professionals, especially those involved with data governance, across a wide range of industries, as well as academic and government organizations. Readership extends to people higher up the organizational ladder (chief data officers, data strategists, analytics leaders) and in different parts of the organization (finance professionals, operations managers, IT leaders) who want to leverage their data and their organizational capabilities (people, processes, technology) to drive value and gain competitive advantage. This will be a key reference for graduate students in computer science programs which normally have a limited focus on the data itself and where data quality management is an often-overlooked aspect of data management courses. Describes the importance of high-quality data to organizations wanting to leverage their data and, more generally, to people living in today’s digitally interconnected world Explores the five challenges in relation to organizational data, including "Big Data," and proposes approaches to meeting them Clarifies how to apply the core capabilities required for an effective data quality management program (data standards definition, data quality assessment, monitoring and reporting, issue management, and improvement) as both stand-alone processes and as integral components of projects and operations Provides Data Quality practitioners with ways to communicate consistently with stakeholders

Managing Quality

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Author :
Publisher : Routledge
ISBN 13 : 0429832400
Total Pages : 237 pages
Book Rating : 4.4/5 (298 download)

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Book Synopsis Managing Quality by : H.T.O . Davies

Download or read book Managing Quality written by H.T.O . Davies and published by Routledge. This book was released on 2018-12-21 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 1999, this eclectic collection of papers examines quality management in health care from a variety of standpoints. Managers, health care professionals and patients all have valid – but often differing – perspectives on the nature of quality, its creation and maintenance. This book explores these perspectives, beginning by asking such fundamental questions as ‘Is health care a business?’, ‘How should health services be designed?’ and ‘What is quality of care?’. Subsequent chapters then address the practicalities of measuring and improving health care quality. The chequered history of clinical audit is exposed in the UK (essentially the Plan-Do-Check-Act cycle familiar to quality improvement specialists), and lessons are drawn for managerial action needed to increase the impact of such activities. These lessons have wider relevance to all involved in promoting the principles of continuous quality improvement (CQI). In addition, exploration of the growing role of performance indicators raises important issues about their meaningfulness and instrumentality in effecting real change. Improving clinical quality is now at the top of the agenda for many health systems. This book reviews the challenges faced and the tools available to meet them. It should prove valuable to a wide range of health care stakeholders interested in broadening their understanding of this rapidly developing field.

Managing Quality Customer Service

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Author :
Publisher : Crisp Pub Incorporated
ISBN 13 : 9780931961830
Total Pages : 94 pages
Book Rating : 4.9/5 (618 download)

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Book Synopsis Managing Quality Customer Service by : William B. Martin

Download or read book Managing Quality Customer Service written by William B. Martin and published by Crisp Pub Incorporated. This book was released on 1989 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical, self-study book was developed to help you establish and manage a quality service operation.

Juran's Quality Handbook

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071386874
Total Pages : 24 pages
Book Rating : 4.0/5 (713 download)

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Book Synopsis Juran's Quality Handbook by : J. M. Juran

Download or read book Juran's Quality Handbook written by J. M. Juran and published by McGraw Hill Professional. This book was released on 1999-01-21 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: For decades, Juran's Quality Handbook has been the one essential reference in quality management and engineering—the ultimate authoritative source of answers on quality applications, procedures, techniques, and strategies. Now this Fifth Edition—a major revision and the first new edition of Juran's Quality Handbook in more than 10 years—forges a new standard in tools for quality. Bringing managers and engineers the most up-to-date methods, research, and theory, under the guidance of a team of the world's top experts, Juran's shows you how to plan for quality, achieve quality control, and ensure quality results. Packed with new methods, research, and thought on quality, and emphasizing the need for quality software and quality software development methods, this completely updated classic also gives you new information, new techniques, and new applications. Broad in scope and inclusive in methodology, Juran's Quality Handbook is the reference of choice for anyone concerned with quality in business, manufacturing, or engineering. Whether you're just beginning your journey or a longtime traveler on the quality path, this book is the best possible companion for your voyage.

The Management and Control of Quality

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Author :
Publisher :
ISBN 13 : 9780534274948
Total Pages : 0 pages
Book Rating : 4.2/5 (749 download)

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Book Synopsis The Management and Control of Quality by : James R. Evans

Download or read book The Management and Control of Quality written by James R. Evans and published by . This book was released on 2005 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Quality Tools for Managing Construction Projects

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Author :
Publisher : CRC Press
ISBN 13 : 1466552158
Total Pages : 413 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Quality Tools for Managing Construction Projects by : Abdul Razzak Rumane

Download or read book Quality Tools for Managing Construction Projects written by Abdul Razzak Rumane and published by CRC Press. This book was released on 2013-04-25 with total page 413 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dealing with such a multi-layered and fungible intangible as quality during the design and construction process is difficult for all parties involved. To the architect, quality means an appealing and enduring design, but to the builder, it means understandable documents that, when acted upon, lead to an enduring, well-made structure. To the owner,