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Author : April Kemp
Publisher :
ISBN 13 :
Total Pages : 96 pages
Book Rating : 4.:/5 (952 download)
Download or read book A Handbook of Guidelines for Telephone Communication Skills in the Counseling Profession written by April Kemp and published by . This book was released on 1990 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Maxine Rosenfield
Publisher : Bloomsbury Publishing
ISBN 13 : 1137329017
Total Pages : 200 pages
Book Rating : 4.1/5 (373 download)
Download or read book Telephone Counselling written by Maxine Rosenfield and published by Bloomsbury Publishing. This book was released on 2013-05-01 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: The use of the telephone as a tool for counselling is increasingly appealing, providing clients with a service that combines accessibility and convenience. But how can practitioners ensure the same quality of support as in their face-to-face counselling? And how can they adapt to the different demands and restrictions of counselling by telephone? This comprehensive guide: - Supports the reader step by step in setting up their own practice, including vital tools such as confidentiality and payment agreements - Considers different approaches that can be used over the telephone, such as humanistic and cognitive behavioural techniques - Provides engaging case studies to illustrate the distinctive character of telephone counselling and offer practical guidance This book is the perfect introduction to counselling by telephone for students and trainees on counselling and psychotherapy courses, and is an essential guide for practitioners looking to develop skills in the area. Maxine Rosenfield has over twenty years experience working as a counsellor, supervisor and coach. She is a past President of Helplines Australia and of the Counsellors and Psychotherapists Association of NSW. She is currently a counsellor, trainer and consultant in private practice and is the Vice President of the Australasian Association for Supervision.
Author : Pete Sanders
Publisher :
ISBN 13 : 9781898059127
Total Pages : 198 pages
Book Rating : 4.0/5 (591 download)
Download or read book An Incomplete Guide to Using Counselling Skills on the Telephone written by Pete Sanders and published by . This book was released on 1996 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Diane M. Palmer
Publisher :
ISBN 13 :
Total Pages : 236 pages
Book Rating : 4.3/5 (91 download)
Download or read book The Telephone Handbook for Medical and Dental Practices written by Diane M. Palmer and published by . This book was released on 1989 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Patricia DeJoseph
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781448665792
Total Pages : 0 pages
Book Rating : 4.6/5 (657 download)
Download or read book Telephone and Cell Phone Communication Skills Handbook written by Patricia DeJoseph and published by Createspace Independent Publishing Platform. This book was released on 2009-09-10 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This booklet is a telephone and cell phone communication skills guidebook for business and everyday life. Sections include: guidelines for general telephone usage ; guidelines for cell phone usage ; guidelines for leaving voicemail messages ; guidelines for business communications ; example conversations.
Author : Pete Sanders
Publisher :
ISBN 13 : 9781898059752
Total Pages : 170 pages
Book Rating : 4.0/5 (597 download)
Download or read book Using Counselling Skills on the Telephone and in Computer-mediated Communication written by Pete Sanders and published by . This book was released on 2007 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher :
ISBN 13 :
Total Pages : 374 pages
Book Rating : 4.:/5 (3 download)
Download or read book Resources in Education written by and published by . This book was released on 1998 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Adrian Wallwork
Publisher : Springer
ISBN 13 : 9781493906390
Total Pages : 178 pages
Book Rating : 4.9/5 (63 download)
Download or read book Telephone and Helpdesk Skills written by Adrian Wallwork and published by Springer. This book was released on 2014-06-20 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are a non-native English speaker and make telephone calls as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of making an effective telephone call. You will learn how to: prepare for a call both psychologically and from an English language point of view receive calls (if you work on reception) leave messages find out about another company and talk about your own company chase people (i.e. people who have not followed up your requests) deal with difficult calls and callers, and improve your telephone manner use the telephone while working on a help desk or helpline resolve language difficulties (i.e. when you cannot understand the other person's English) improve your pronunciation use resources on the Internet to improve your listening skills The book concludes with a chapter of useful phrases. There is a brief introduction for trainers on how to teach telephone and helpdesk skills within a Business English course.
Author : Kate Anthony
Publisher : SAGE
ISBN 13 : 1849204357
Total Pages : 178 pages
Book Rating : 4.8/5 (492 download)
Download or read book Therapy Online written by Kate Anthony and published by SAGE. This book was released on 2009-12-04 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: "An enjoyable book that helps to bring counselling into the 21st century. Kate and DeeAnna have played a significant role in the development of online therapy and their enthusiasm for the subject matter, and experience as trainers and practitioners, comes through in this informative text." Terry Hanley, Director of MA in Counselling, University of Manchester The plethora of online services now available has led to a growing demand for practitioners to look beyond traditional face-to-face therapy and take advantage of the flexibility which email and the Internet can offer them and their clients. This guide gives up-to-the minute information and research, ethical and legal advice, on the practicalities of setting up or joining a service, and the essential therapeutic skills needed to be an effective online therapist. Writing for an international audience, the authors discuss the issues for practitioners using the Internet today, as well as in the future. Basing their study on published empirical research, they address: - text-based therapeutic interventions such as email, Internet Relay Chat and forums, from the perspective of different theoretical orientations, illustrated with a full length case study - new Ethical Framework for using Technology in Mental Health - online supervision, online research; group therapy online - the "business" of setting up in private practice or e-clinics - other therapeutic uses of technology including use of video therapy, mobile SMS, telephone therapy, Virtual Reality environments, gaming and computerised CBT. The authoritative guide to all aspects of being an online therapist, this practical text is a vital addition to any therapist′s library. It will also be valuable reading for anyone training to be a counsellor or psychotherapist in our increasingly ′electronic′ world.
Author : Wendy Leebov
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (124 download)
Download or read book Telephone Skills for Professionals in Health Care written by Wendy Leebov and published by . This book was released on 2003 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Hardin L.K. Coleman
Publisher : Routledge
ISBN 13 : 1135283591
Total Pages : 927 pages
Book Rating : 4.1/5 (352 download)
Download or read book Handbook of School Counseling written by Hardin L.K. Coleman and published by Routledge. This book was released on 2011-04-06 with total page 927 pages. Available in PDF, EPUB and Kindle. Book excerpt: The mission of this forty-eight chapter Handbook is to provide a comprehensive reference source that integrates counseling theory, research and practice into one volume. It is designed to meet the needs of entry-level practitioners from their initial placement in schools through their first three to five years of practice. It will also be of interest to experienced school counselors, counselor educators, school researchers, and counseling representatives within state and local governments.
Author : L. DiAnne Borders
Publisher : CRC Press
ISBN 13 : 113560391X
Total Pages : 167 pages
Book Rating : 4.1/5 (356 download)
Download or read book The New Handbook of Counseling Supervision written by L. DiAnne Borders and published by CRC Press. This book was released on 2006-04-21 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of this ground-breaking book continues the mission of its predecessor: to provide a "best principles" and "best practices" overview of the counseling supervision process, one that is firmly rooted in the recent explosion of empirical research in this field. Sponsored by the Association for Counselor Education and Supervision (ACES), the presentation is targeted primarily at master's-level practitioners who want "how-to" applications of the research literature (with examples) rather than a comprehensive review of the supervision literature. Like the first edition, this revised book is also a useful supplement for more academic texts used for doctoral-level instruction in counseling supervision. Key changes in this new edition include greater attention to multicultural and diversity issues and new chapters on group supervision and on technology. Also new are discussion questions and vignettes meant to enhance application of key concepts in each chapter as well as more sample materials and forms for practice.
Author : Colin Feltham
Publisher : SAGE
ISBN 13 : 1446289486
Total Pages : 738 pages
Book Rating : 4.4/5 (462 download)
Download or read book The SAGE Handbook of Counselling and Psychotherapy written by Colin Feltham and published by SAGE. This book was released on 2012-01-20 with total page 738 pages. Available in PDF, EPUB and Kindle. Book excerpt: Electronic Inspection Copy available for instructors here 'At about 700 pages and with contributions from more than 100 authors the editors have shown considerable skill, not to mention application, in sculpting a text that is economically delivered and lucid in its writing' - Dave Mearns, Professor Emeritus, University of Strathclyde, Glasgow 'The field of counselling and psychotherapy moves on but The Sage Handbook of Counselling and Psychotherapy keeps up!' - Professor Sue Wheeler, Director of the Doctoral Programme, Institute of Lifelong Learning, University of Leicester 'This book is the definitive text on the theory and practice of counselling and psychotherapy. The editors are to be commended!' - Professor Robert Bor CPsychol FBPsS CSci UKCP Reg FRAeS, Lead Consultant Clinical, Counselling & Health Psychologist, Royal Free Hospital and Co-Director, Dynamic Change Consultants www.dccclinical.com 'The what's what from the who's who in counselling in psychotherapy' - Professor Del Loewenthal, RCTE, University of Roehampton This long-awaited third edition brings together the fundamentals of counselling and psychotherapy theory, research, skills and practice. It addresses what every successful trainee or practitioner needs to know, do, think, feel, and use in a way that is entirely comprehensive, accessible and jargon-free. Including new material on interpersonal psychotherapy, cognitive analytic therapy, pluralistic therapy and mindfulness, as well as body psychotherapy, hypnotherapy, Asperger Syndrome, ADHD, and low self-esteem, this book continues to be essential reading for trainees or experienced practitioners alike. Colin Feltham is Emeritus Professor of Critical Counselling Studies, Sheffield Hallam University, Fellow of the British Association for Counselling and Psychotherapy, BACP Senior Registered Practitioner and former co- editor of the British Journal for Guidance and Counselling. Ian Horton is now retired and was Principal Lecturer in Counselling and Psychotherapy at University of East London, Chair of the UKRC Executive, a BACP accredited counsellor and UKRC registered independent counsellor. He is a fellow of the BACP.
Download or read book Auszüge aus einigen Päbstl. Billen des Ius patronatus über gedachtes Domstift betr written by and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Nancy L. Fisher
Publisher : JHU Press
ISBN 13 : 9780801853463
Total Pages : 280 pages
Book Rating : 4.8/5 (534 download)
Download or read book Cultural and Ethnic Diversity written by Nancy L. Fisher and published by JHU Press. This book was released on 1996-09-24 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The first global attempt by several experts from diverse backgrounds to address specific ethnic and cultural beliefs and their implications for genetic services. It is long overdue!" -- Alliance Alert.
Author : United States. Department of Education
Publisher :
ISBN 13 :
Total Pages : 114 pages
Book Rating : 4.3/5 (91 download)
Download or read book A Teacher's Guide to the U.S. Department of Education written by United States. Department of Education and published by . This book was released on 1993 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Mary Jane Copps
Publisher :
ISBN 13 : 9781926448015
Total Pages : pages
Book Rating : 4.4/5 (48 download)
Download or read book The Phone Book written by Mary Jane Copps and published by . This book was released on 2014-11 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
