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A Guide To Service Delivery Review For Municipal Managers
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Book Synopsis Handbook of Public Service Delivery by : Christopher G. Reddick
Download or read book Handbook of Public Service Delivery written by Christopher G. Reddick and published by Edward Elgar Publishing. This book was released on 2024-09-06 with total page 439 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adopting an integrated approach, this Handbook examines the design, organization, implementation and evaluation of public service delivery. Emphasizing the complex and dynamic nature of public services, it draws on cutting-edge research to identify responses to the unique challenges of the field.
Book Synopsis Local Government in a Global World by : Emmanuel Brunet-Jailly
Download or read book Local Government in a Global World written by Emmanuel Brunet-Jailly and published by University of Toronto Press. This book was released on 2010-01-01 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contributors provide insights into key themes impacting local governance in two federations with much in common historically, culturally, and politically: Australia and Canada. These essays examine changes in the Australian and Canadian systems through four thematic lenses: citizen participation in government systems, the restructuring and reform of local governments, the use of performance measures and management systems in the administration of local governments, and the relations of local governments within higher levels of governments.
Book Synopsis Municipal Management by : Annelise Venter
Download or read book Municipal Management written by Annelise Venter and published by Juta and Company Ltd. This book was released on 2007 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Book & CD. In a developmental state like South Africa, municipalities have the specific responsibility of generating growth and development in their areas of jurisdiction. Through consultative processes, municipal goals and functioning are in the public domain. As co-creator of the future of local communities, municipalities must master the totality of local governance. To do this, current and prospective municipal managers need to understand, for example: the role and functions of municipalities in South Africa; the constitutional dispensation as it affects municipalities; the strategic orientation of municipalities within the global and national contexts; the capacities and resources available; best practices as far as management processes, procedures and methods are concerned. The book explores the multifaceted nature of municipal management in South Africa and focuses the readers attention on selected key strategic issues such as: local economic development; local democracy; disaster risk reduction.
Book Synopsis Managing Local Government by : Kimberly L. Nelson
Download or read book Managing Local Government written by Kimberly L. Nelson and published by CQ Press. This book was released on 2017-08-04 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Local Government: An Essential Guide for Municipal and County Managers offers a practical introduction to the changing structure, forms, and functions of local governments. Taking a metropolitan management perspective, authors Kimberly Nelson and Carl W. Stenberg explain U.S. local government within historical context and provide strategies for effective local government management and problem solving. Real-life scenarios and contemporary issues illustrate the organization and networks of local governments; the roles, responsibilities, and relationships of city and county managers; and the dynamics of the intergovernmental system. Case studies and discussion questions in each chapter encourage critical analysis of the challenges of collaborative governance. Unlike other books on the market, this text’s combined approach of theory and practice encourages students to enter municipal and county management careers and equips them with tools to be successful from day one.
Book Synopsis Alternative Service Delivery: Readiness Check by : Gerald T. Gabris
Download or read book Alternative Service Delivery: Readiness Check written by Gerald T. Gabris and published by ICMA Publishing. This book was released on 2014-04-15 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: Alternative Service Delivery: Readiness Check synthesizes academic and practitioner knowledge about alternative service delivery (ASD) systems. This handbook offers information and insights that local governments can use to provide public services more effectively and efficiently. It serves as a primer about alternative service delivery, intended to guide investigation of new approaches to service delivery. It derives from multiple conversations with local government practitioners in Illinois who were frustrated by a lack of guidance on how to think about alternative service delivery methods for public services, and in what circumstances different alternatives were more or less successful. This handbook is written for both appointed managers and elected officials who are looking for innovative ways to consider service delivery and want to answer the basic question, “Can we be doing this better?” Why does your local government want to consider providing public services in new, alternative ways? As the cases in this handbook demonstrate, jurisdictions that successfully develop and implement an alternative service delivery method are driven by a desire to improve service effectiveness. Local governments that move from tactical to strategic thinking about service delivery are the ones more likely to improve services using different forms of alternative service delivery. The kinds of issues and types of questions examined in this handbook range from how to best handle such demand-driven services as allocation of police and fire resources to how to share expensive equipment that your jurisdiction needs only some of the time. The stories, solutions, and evidence are intended to help local government officials understand the differences between delivery alternatives and the prerequisites for developing and implementing each option.
Book Synopsis Improving Public Sector Productivity by : Ellen Doree Rosen
Download or read book Improving Public Sector Productivity written by Ellen Doree Rosen and published by SAGE. This book was released on 1993-07-22 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.
Book Synopsis Annual Report of the National Center for Productivity and Quality of Working Life by : National Center for Productivity and Quality of Working Life
Download or read book Annual Report of the National Center for Productivity and Quality of Working Life written by National Center for Productivity and Quality of Working Life and published by . This book was released on 1978 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis A Workbook in Redesigning Public Services by : Leonard Ruchelman
Download or read book A Workbook in Redesigning Public Services written by Leonard Ruchelman and published by State University of New York Press. This book was released on 1989-04-06 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: While citizens usually want more from government, they generally are included to pay less in taxes. When resources become scarce, as has been the case for most public jurisdictions, innovative methods must be developed for responding to service and cost pressures. How can this be done? A Workbook in Redesigning Public Services stresses a hands-on, how-to approach to diagnosing service delivery problems, analyzing alternative ways of delivering services, and communicating solutions to the policy makers. Among the service options considered are contracting with a private firm, inter-governmental agreements, self-help, franchises, grants and subsidies, and vouchers.
Book Synopsis Public Administration Training in Africa by : Peter Fuseini Haruna
Download or read book Public Administration Training in Africa written by Peter Fuseini Haruna and published by CRC Press. This book was released on 2014-12-19 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is a growing global interest in Africa and how to improve the quality of life of its people and for good reason. The world can no longer afford to ignore the democratic changes that have occurred across the continent over the past two decades, changes with tremendous implications for professional education and training for the tasks of nation
Book Synopsis Managing Local Government Services by : Carl W. Stenberg
Download or read book Managing Local Government Services written by Carl W. Stenberg and published by ICMA Press. This book was released on 2007 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Local Government Services, 3rd ed. is a comprehensive text on the subject of local government services relevant to local governments of all sizes. This edition is refocused and updated to include the demographic, economic, technology and cultural trends that affect the management of service delivery. New chapters discuss the shift from ¿government¿ to ¿governance,¿ alternative methods of service delivery, community development, and the five management practices that are fast becoming the standard for professional local government management.Each chapter lays out the manager¿s responsibilities in each service area, and provides effective policies, practices, and procedures. Short case examples give you a practical look at the goals, challenges, and solutions in the manager¿s world.
Book Synopsis Public Procurement, Corruption and the Crisis of Governance in Africa by : Nirmala Dorasamy
Download or read book Public Procurement, Corruption and the Crisis of Governance in Africa written by Nirmala Dorasamy and published by Springer Nature. This book was released on 2021-03-21 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book establishes a nexus between corruption in public procurement and the prevailing crisis of governance in Africa. The African continent is characterised by the growing concern for the deteriorating human security. In the midst of these woes, African political leaders are known for their stupendous wealth and riches through expropriation of national resources for personal benefits. This growing inequality in the continent has become a major driver for a series of violent and criminal activities, which have added to the worsening governance crisis. Thus, the abuse of public power for advancing private gain constitutes an impediment to effective public service delivery, thereby engendering a crisis of governance. The consequence of this is not limited to the socio-economic growth and welfare of citizens, but it often also jeopardizes the democratic credentials and objectives of the state.
Book Synopsis The Jossey-Bass Handbook of Nonprofit Leadership and Management by : David O. Renz
Download or read book The Jossey-Bass Handbook of Nonprofit Leadership and Management written by David O. Renz and published by John Wiley & Sons. This book was released on 2024-03-14 with total page 820 pages. Available in PDF, EPUB and Kindle. Book excerpt: An expansive discussion of the most current scholarship, theory, and best-practices in the field of nonprofit leadership and management In the newly revised fifth edition of The Jossey-Bass Handbook of Nonprofit Leadership and Management, veteran nonprofit leader and researcher Dr. David Renz, along with co-authors Fredrik Andresson and William Brown, deliver a comprehensive and up-to-date account of the research, theory, and practices influencing contemporary nonprofit organizations. The book contains a particular focus on the unique challenges confronting all modern nonprofit leaders, including the concept of accountability and the pressure to demonstrate concrete outcomes and results during a time of extreme economic challenge. The editor includes original contributions from 28 of the sector’s leading voices, on everything from the institutional context in which nonprofits operate to the effective recruitment, selection, retention, and management of staff and volunteers. You’ll also discover: Substantial updates and revisions to rapidly evolving subjects, including diversity, equity, and inclusion at nonprofits, social entrepreneurship, and financial leadership Expansive exploration of the transformed political-legal climate and context in which nonprofits operate In-depth consideration of the management of relationships with internal and external stakeholders and constituents Perfect for leaders, educators, researchers, managers, and students of contemporary nonprofit leadership and management, The Jossey-Bass Handbook of Nonprofit Leadership and Management is an invaluable, one-stop resource for sitting board members and engaged volunteers at forward-looking nonprofit organizations.
Book Synopsis Guidelines and regulations for fecal sludge management from on-site sanitation facilities by : Jayathilake, Nilanthi
Download or read book Guidelines and regulations for fecal sludge management from on-site sanitation facilities written by Jayathilake, Nilanthi and published by IWMI. This book was released on 2019 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Managing America's Cities by : Roger L. Kemp
Download or read book Managing America's Cities written by Roger L. Kemp and published by McFarland. This book was released on 2014-01-10 with total page 471 pages. Available in PDF, EPUB and Kindle. Book excerpt: This work describes the operations of a typical municipal government and examines the many productivity trends that are occurring in city halls across America. Much of the focus is on the increasing need for planning in city government to ensure that productivity goals are met. It thoroughly examines the roles of the council, manager, and clerk in promoting increased productivity. It then looks at such municipal departments as legal, finance, fire, human services, library, police and public works, demonstrating proven techniques and structures in each that improve service. Instructors considering this book for use in a course may request an examination copy here.
Book Synopsis Reasserting the Public in Public Services by : M. Ramesh
Download or read book Reasserting the Public in Public Services written by M. Ramesh and published by Routledge. This book was released on 2010-02-25 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: This landmark volume brings together leading social scientists including B Guy Peters, Anthony Cheung and Jon Pierre to systematically discuss emerging patterns of the reassertion of the state in the delivery of essential public services. Its coverage includes education, health care, transport and water in Asian and western countries.
Book Synopsis Journal of Human Services Abstracts by :
Download or read book Journal of Human Services Abstracts written by and published by . This book was released on 1984 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Michigan Municipal Review written by and published by . This book was released on 1999 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt:
