Read Books Online and Download eBooks, EPub, PDF, Mobi, Kindle, Text Full Free.
A Framework For Evaluating It Service Management Software Products
Download A Framework For Evaluating It Service Management Software Products full books in PDF, epub, and Kindle. Read online A Framework For Evaluating It Service Management Software Products ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
Book Synopsis A Framework for Evaluating IT Service Management Software Products by : Paul Kealoha Joao Kuamoo
Download or read book A Framework for Evaluating IT Service Management Software Products written by Paul Kealoha Joao Kuamoo and published by . This book was released on 2006 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: IT Service Management (ITSM) is a process-oriented management philosophy focused on providing quality IT services and aligning IT with the goals of the business. ITSM has become increasingly popular in the United States over the past few years, and is expected to become highly prevalent in most businesses in the near future. Although ITSM is process-oriented, companies often employ software tools in order to support or automate portions of these processes. Selecting the right software tool for a certain business and IT environment is crucial, as selecting the wrong tool can carry a heavy cost, both financially and in service quality. This thesis proposes a framework specifically designed to evaluate ITSM software products. By combining relevant aspects of current evaluation methods with an ITSM context, the focused framework will better meet the needs of companies and organizations interested in evaluating IT Service Management software products.
Book Synopsis Information Technology Governance and Service Management: Frameworks and Adaptations by : Cater-Steel, Aileen
Download or read book Information Technology Governance and Service Management: Frameworks and Adaptations written by Cater-Steel, Aileen and published by IGI Global. This book was released on 2008-08-31 with total page 495 pages. Available in PDF, EPUB and Kindle. Book excerpt: Increasingly, information technology governance is being considered an integral part of corporate governance. There has been a rapid increase in awareness and adoption of IT governance as well as the desire to conform to national governance requirements to ensure that IT is aligned with the objectives of the organization. Information Technology Governance and Service Management: Frameworks and Adaptations provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management. A must-have resource for academics, students, and practitioners in fields affected by IT in organizations, this work gathers authoritative perspectives on the state of research on organizational challenges and benefits in current IT governance frameworks, adoption, and incorporation.
Book Synopsis Proceedings of the 23rd International Conference on Industrial Engineering and Engineering Management 2016 by : Ershi Qi
Download or read book Proceedings of the 23rd International Conference on Industrial Engineering and Engineering Management 2016 written by Ershi Qi and published by Springer. This book was released on 2017-03-07 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: International Conference on Industrial Engineering and Engineering Management is sponsored by Chinese Industrial Engineering Institution, CMES, which is the unique national-level academic society of Industrial Engineering. The conference is held annually as the major event in this area. Being the largest and the most authoritative international academic conference held in China, it supplies an academic platform for the experts and the entrepreneurs in International Industrial Engineering and Management area to exchange their research results. Many experts in various fields from China and foreign countries gather together in the conference to review, exchange, summarize and promote their achievements in Industrial Engineering and Engineering Management fields. Some experts pay special attention to the current situation of the related techniques application in China as well as their future prospect, such as Industry 4.0, Green Product Design, Quality Control and Management, Supply Chain and logistics Management to cater for the purpose of low-carbon, energy-saving and emission-reduction and so on. They also come up with their assumption and outlook about the related techniques' development. The proceedings will offer theatrical methods and technique application cases for experts from college and university, research institution and enterprises who are engaged in theoretical research of Industrial Engineering and Engineering Management and its technique's application in China. As all the papers are feathered by higher level of academic and application value, they also provide research data for foreign scholars who occupy themselves in investigating the enterprises and engineering management of Chinese style.
Book Synopsis Proceedings of the 9th International Conference on Computational Science and Technology by : Dae-Ki Kang
Download or read book Proceedings of the 9th International Conference on Computational Science and Technology written by Dae-Ki Kang and published by Springer Nature. This book was released on 2023-04-26 with total page 685 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book gathers the proceedings of the 9th International Conference on Computational Science and Technology (ICCST 2022), held in Johor Bahru, Malaysia, on August 27–28, 2022. The respective contributions offer practitioners and researchers a range of new computational techniques and solutions, identify emerging issues, and outline future research directions, while also showing them how to apply the latest large-scale, high-performance computational methods.
Book Synopsis Software Product Lines by : Timo Käkölä
Download or read book Software Product Lines written by Timo Käkölä and published by Springer Science & Business Media. This book was released on 2007-02-07 with total page 658 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book covers research into the most important practices in product line organization. Contributors offer experience-based knowledge on the domain and application engineering, the modeling and management of variability, and the design and use of tools to support the management of product line-related knowledge.
Book Synopsis Proceedings of the 5th International Conference on IS Management and Evaluation 2015 by : Ruidong Zhang
Download or read book Proceedings of the 5th International Conference on IS Management and Evaluation 2015 written by Ruidong Zhang and published by Academic Conferences Limited. This book was released on 2015-05-28 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: Complete proceedings of the 5th International Conference on IS Management and Evaluation - Shaanxi, China Published by Academic Conferences and Publishing International Limited
Book Synopsis Systems, Software and Services Process Improvement by : Andreas Riel
Download or read book Systems, Software and Services Process Improvement written by Andreas Riel and published by Springer Science & Business Media. This book was released on 2010-08-19 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: A typical characterization of EuroSPI is reflected in a statement made by a c- pany: “. . . the biggest value of EuroSPI lies in its function as a European knowledge and experience exchange mechanism for SPI and innovation. ” Since its beginning in 1994 in Dublin, the EuroSPI initiative has outlined that there is not a single silver bullet to solve SPI issues, but that you need to understand a c- bination of different SPI methods and approaches to achieve concrete benefits. The- fore each proceedings volume covers a variety of different topics, and at the conf- ence we discuss potential synergies and the combined use of such methods and - proaches. These proceedings contain selected research papers for five topics: Section I: SPI Tools Section II: SPI Methods Section III: SPI in SMEs Section IV: Economic Aspects of SPI Section V: The Future of SPI Section I presents studies on SPI tools. The authors provide an insight into new tools which can be used for SPI. Willem Bekkers et al. present a new assessment method and tool for software product management. Ismael Edrei-Espinosa-Curiel et al. illustrate a graphical approach to support the teaching of SPI. Paul Clarke and coworkers deal with an analysis and a tool to help real adoption of standards like ISO 12207 and they focus on SPI implementation and practices. Esparanca Amengual et al. present a new team-based assessment method and tool.
Book Synopsis Intelligent Computing by : Kohei Arai
Download or read book Intelligent Computing written by Kohei Arai and published by Springer Nature. This book was released on 2022-07-06 with total page 941 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book, “Intelligent Computing - Proceedings of the 2022 Computing Conference”, is a comprehensive collection of chapters focusing on the core areas of computing and their further applications in the real world. Each chapter is a paper presented at the Computing Conference 2022 held on July 14–15, 2022. Computing 2022 attracted a total of 498 submissions which underwent a double-blind peer-review process. Of those 498 submissions, 179 submissions have been selected to be included in this book. The goal of this conference is to give a platform to researchers with fundamental contributions and to be a premier venue for academic and industry practitioners to share new ideas and development experiences. We hope that readers find this book interesting and valuable as it provides the state-of-the-art intelligent methods and techniques for solving real-world problems. We also expect that the conference and its publications will be a trigger for further related research and technology improvements in this important subject.
Author :Haralambos Mouratidis Publisher :Springer Science & Business Media ISBN 13 :3642216390 Total Pages :699 pages Book Rating :4.6/5 (422 download)
Book Synopsis Advanced Information Systems Engineering by : Haralambos Mouratidis
Download or read book Advanced Information Systems Engineering written by Haralambos Mouratidis and published by Springer Science & Business Media. This book was released on 2011-06-16 with total page 699 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 23rd International Conference on Advanced Information Systems Engineering, CAiSE 2011, held in London, UK, in June 2011. The 42 revised full papers and 5 revised short papers presented were carefully reviewed and selected from 320 submissions. In addtion the book contains the abstracts of 2 keynote speeches. The contributions are organized in topical sections on requirements; adaptation and evolution; model transformation; conceptual design; domain specific languages; case studies and experiences; mining and matching; business process modelling; validation and quality; and service and management.
Book Synopsis The Morgan Stanley and d&a European Technology Atlas 2005 by :
Download or read book The Morgan Stanley and d&a European Technology Atlas 2005 written by and published by d&a hi-tech information Ltd.. This book was released on with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Software Process Improvement and Capability Determination by : Antanas Mitasiunas
Download or read book Software Process Improvement and Capability Determination written by Antanas Mitasiunas and published by Springer. This book was released on 2014-10-13 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 14th International Conference on Software Process Improvement and Capability Determination, SPICE 2014, held in Vilnius, Lithuania, in November 2014. The 21 revised full papers presented together with 6 short papers were carefully reviewed and selected from 49 submissions. The papers are organized in topical sections on developing process models for assessment; software process and models; software models and product lines; assessment; agile processes; processes improvement and VSE.
Book Synopsis Product Focused Software Process Improvement by : Markku Oivo
Download or read book Product Focused Software Process Improvement written by Markku Oivo and published by Springer. This book was released on 2003-07-01 with total page 660 pages. Available in PDF, EPUB and Kindle. Book excerpt: On behalf of the PROFES organizing committee we would like to welcome you to the 4th International Conference on Product Focused Software Process Impro- ment (PROFES 2002) in Rovaniemi, Finland. The conference was held on the Arctic Circle in exotic Lapland under the Northern Lights just before Christmas time, when Kaamos (the polar night is known in Finnish as ”Kaamos”) shows its best characteristics. PROFES has established itself as one of the recognized international process improvement conferences. Despite the current economic downturn, PROFES has attracted a record number of submissions. A total of 70 full papers were subm- ted and the program committee had a di?cult task in selecting the best papers to be presented at the conference. The main theme of PROFES is professional software process improvement (SPI) motivated by product and service quality needs. SPI is facilitated by so- ware process assessment, software measurement, process modeling, and techn- ogy transfer. It has become a practical tool for quality software engineering and management. The conference addresses both the solutions found in practice and the relevant research results from academia.
Book Synopsis Availability, Reliability, and Security in Information Systems by : Stephanie Teufel
Download or read book Availability, Reliability, and Security in Information Systems written by Stephanie Teufel and published by Springer. This book was released on 2014-09-03 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume constitutes the refereed proceedings of two workshops: the International Cross-Domain Conference and Workshop on Availability, Reliability and Security, CD-ARES 2014, and the 4th International Workshop on Security and Cognitive Informatics for Homeland Defense, SeCIHD 2014, co-located with the International Conference on Availability, Reliability and Security, ARES 2014, held in Fribourg, Switzerland, in September 2014. The 23 revised full papers presented were carefully reviewed and selected from numerous submissions. The papers deal with knowledge management, software security, mobile and social computing, enterprise information systems, homeland security and information processing.
Book Synopsis Evaluation and Decision Models with Multiple Criteria by : Raymond Bisdorff
Download or read book Evaluation and Decision Models with Multiple Criteria written by Raymond Bisdorff and published by Springer. This book was released on 2015-06-09 with total page 648 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book showcases a large variety of multiple criteria decision applications (MCDAs), presenting them in a coherent framework provided by the methodology chapters and the comments accompanying each case study. The chapters describing MCDAs invite the reader to experiment with MCDA methods and perhaps develop new variants using data from these case studies or other cases they encounter, equipping them with a broader perception of real-world problems and how to overcome them with the help of MCDAs.
Book Synopsis The Practice of Quality Management by : Phillip J. Lederer
Download or read book The Practice of Quality Management written by Phillip J. Lederer and published by Springer Science & Business Media. This book was released on 2013-06-29 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Practice of Quality Management presents the results of eleven ground-breaking research projects in quality management. It is the first collection of research papers by academics in this area. The projects are empirical studies on total quality management that suggest new ways to think about quality. The objective of the research found in this book is to develop theory and to assist practice. Thus, this volume is of interest to both academic researchers and practising managers. The chapters fall into four categories: `Performance', `Understanding TQM', `Organizations', and `Using TQM'. All of the chapters show that there are many different applications and research issues associated with quality. The chapters on `Understanding TQM' suggest that it is possible to develop and test theories of quality. The chapters on `Performance' demonstrate that studies of the operational and financial effect of quality can yield positive results. Many thinkers on quality consider that organizational impacts of quality are the most important drivers of the quality process. The chapters on `Organizations' present evidence on how quality programs affect human resource management, and organizational structure. Finally, the chapters on `Using TQM' present several studies of applications of quality management.
Book Synopsis Exploring Services Science by : Mehdi Snene
Download or read book Exploring Services Science written by Mehdi Snene and published by Springer Science & Business Media. This book was released on 2011-08-03 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains the refereed proceedings of the Second International Conference on Exploring Services Science (IESS) that was held in Geneva, Switzerland, in February 2010. Based on the previous edition and the momentum in this emerging and exciting field, IESS 2011 offered academics, researchers, and practitioners from various disciplines an exploratory platform to communicate and share their results and experiences. The 17 full and 2 short papers accepted for IESS were selected from 47 submissions and cover the whole life cycle of service development (including service innovation, service design, service composition, and service sustainability) as well as the application of services in information technology, businesses, and public administration.
Book Synopsis Service Research and Innovation by : Joseph G. Davis
Download or read book Service Research and Innovation written by Joseph G. Davis and published by Springer. This book was released on 2014-06-10 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the thoroughly refereed proceedings of the Third Australian Symposium on Service Research and Innovation, ASSRI 2013, held in Sydney, NSW, Australia, in November 2013. Overall, eight research papers were carefully reviewed and selected from 18 submissions. They are multidisciplinary in scope and cover strategic, organizational, and technological dimensions, ranging from purely conceptual to concrete implementations and testing of service-related technological platforms. Taken together, these papers provide a snapshot of the critical concerns and developments in service-related research and cover some of the key areas of research focus.
