Author : Lisa Lynn Backus
Publisher : Business Expert Press
ISBN 13 : 1631575929
Total Pages : 188 pages
Book Rating : 4.6/5 (315 download)
Book Synopsis Catering and Convention Service Survival Guide in Hotels and Casinos by : Lisa Lynn Backus
Download or read book Catering and Convention Service Survival Guide in Hotels and Casinos written by Lisa Lynn Backus and published by Business Expert Press. This book was released on 2017-05-08 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: The role of the catering and convention service manager (CCSM) is diverse and must juggle event components. This book imparts authors’ in-depth knowledge of what a CCSM does, what emotional and technical skills are required, how to relate to planners, and execute contracts. It covers communication, food and beverage information, banquet service styles, menu planning, and event space setup standards. Included are best practices of working with nonprofits, social, wedding, association, corporate, VIP, celebrity events, and tradeshows. The authors also discuss how this industry operates within casino properties. Then, the revenue upsell opportunities for all stakeholders, industry accounting, and the paperwork that pulls it all together.