Citizens and Service Delivery

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Publisher : World Bank Publications
ISBN 13 : 0821389807
Total Pages : 153 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis Citizens and Service Delivery by : Alaka Holla

Download or read book Citizens and Service Delivery written by Alaka Holla and published by World Bank Publications. This book was released on 2011-12-01 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: In many low and middle income countries, dismal failures in the quality of public service delivery such as absenteeism among teachers and doctors and leakages of public funds have driven the agenda for better governance and accountability. This has raised interest in the idea that citizens can contribute to improved quality of service delivery by holding policy-makers and providers of services accountable. This proposition is particularly resonant when it comes to the human development sectors – health, education and social protection – which involve close interactions between providers and citizens/users of services. Governments, NGOs, and donors alike have been experimenting with various “social accountability” tools that aim to inform citizens and communities about their rights, the standards of service delivery they should expect, and actual performance; and facilitate access to formal redress mechanisms to address service failures. The report reviews how citizens – individually and collectively – can influence service delivery through access to information and opportunities to use it to hold providers – both frontline service providers and program managers – accountable. It focuses on social accountability measures that support the use of information to increase transparency and service delivery and grievance redress mechanisms to help citizens use information to improve accountability. The report takes stock of what is known from international evidence and from within projects supported by the World Bank to identify knowledge gaps, key questions and areas for further work. It synthesizes experience to date; identifies what resources are needed to support more effective use of social accountability tools and approaches; and formulates considerations for their use in human development. The report concludes that the relationships between citizens, policy-makers, program managers, and service providers are complicated, not always direct or easily altered through a single intervention, such as an information campaign or scorecard exercise. The evidence base on social accountability mechanisms in the HD sectors is under development. There is a small but growing set of evaluations which test the impact of information interventions on service delivery and HD outcomes. There is ample space for future experiments to test how to make social accountability work at the country level.

A Guide to Assessing Needs

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Publisher : World Bank Publications
ISBN 13 : 0821389017
Total Pages : 321 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis A Guide to Assessing Needs by : Ryan Watkins

Download or read book A Guide to Assessing Needs written by Ryan Watkins and published by World Bank Publications. This book was released on 2012-01-06 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Making informed decisions is the essential beginning to any successful development project. Before the project even begins, you can use needs assessment approaches to guide your decisions. This book is filled with practical strategies that can help you define the desired results and select the most appropriate activities for achieving them.

Ten Steps to a Results-based Monitoring and Evaluation System

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Publisher : World Bank Publications
ISBN 13 : 0821382896
Total Pages : 270 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis Ten Steps to a Results-based Monitoring and Evaluation System by : Jody Zall Kusek

Download or read book Ten Steps to a Results-based Monitoring and Evaluation System written by Jody Zall Kusek and published by World Bank Publications. This book was released on 2004-06-15 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: An effective state is essential to achieving socio-economic and sustainable development. With the advent of globalization, there are growing pressures on governments and organizations around the world to be more responsive to the demands of internal and external stakeholders for good governance, accountability and transparency, greater development effectiveness, and delivery of tangible results. Governments, parliaments, citizens, the private sector, NGOs, civil society, international organizations and donors are among the stakeholders interested in better performance. As demands for greater accountability and real results have increased, there is an attendant need for enhanced results-based monitoring and evaluation of policies, programs, and projects. This Handbook provides a comprehensive ten-step model that will help guide development practitioners through the process of designing and building a results-based monitoring and evaluation system. These steps begin with a OC Readiness AssessmentOCO and take the practitioner through the design, management, and importantly, the sustainability of such systems. The Handbook describes each step in detail, the tasks needed to complete each one, and the tools available to help along the way."

A Directory of Impact Assessment Guidelines

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Publisher : IIED
ISBN 13 : 1899825118
Total Pages : 221 pages
Book Rating : 4.8/5 (998 download)

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Book Synopsis A Directory of Impact Assessment Guidelines by : International Institute for Environment and Development

Download or read book A Directory of Impact Assessment Guidelines written by International Institute for Environment and Development and published by IIED. This book was released on 1998 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Legal and Regulatory Framework for Environmental Impact Assessments

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Publisher : World Bank Publications
ISBN 13 : 9780821351154
Total Pages : 180 pages
Book Rating : 4.3/5 (511 download)

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Book Synopsis The Legal and Regulatory Framework for Environmental Impact Assessments by : Mohamed Abdelwahab Bekhechi

Download or read book The Legal and Regulatory Framework for Environmental Impact Assessments written by Mohamed Abdelwahab Bekhechi and published by World Bank Publications. This book was released on 2002-01-01 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: An Environmental Impact Assessments (EIA) is a procedure for evaluating the impact of proposed activities on the environment. In modern Africa, EIAs are a growing reality and a matter of law in 22 sub-Saharan African countries. This volume examines various aspects of EIA legislation in these countries, including: definitions and prescribed activities; public participation and consultation; the review process and the quality of EIA reports; monitoring and enforcement; compatibility; and transboundary issues. It highlights the role and degree of public participation for the further development of EIA law and policy.

World Bank Disclosure Policy and Inspection Panel

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Publisher :
ISBN 13 :
Total Pages : 236 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis World Bank Disclosure Policy and Inspection Panel by : United States. Congress. House. Committee on Banking, Finance, and Urban Affairs. Subcommittee on International Development, Finance, Trade, and Monetary Policy

Download or read book World Bank Disclosure Policy and Inspection Panel written by United States. Congress. House. Committee on Banking, Finance, and Urban Affairs. Subcommittee on International Development, Finance, Trade, and Monetary Policy and published by . This book was released on 1995 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Environmental Assessment Sourcebook: Policies, procedures, and cross-sectoral issues

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Publisher :
ISBN 13 : 9780821318454
Total Pages : 237 pages
Book Rating : 4.3/5 (184 download)

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Book Synopsis Environmental Assessment Sourcebook: Policies, procedures, and cross-sectoral issues by : World Bank. Environment Department

Download or read book Environmental Assessment Sourcebook: Policies, procedures, and cross-sectoral issues written by World Bank. Environment Department and published by . This book was released on 1991 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt:

A Guide to the World Bank

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Publisher : World Bank Publications
ISBN 13 : 0821366955
Total Pages : 272 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis A Guide to the World Bank by : World Bank

Download or read book A Guide to the World Bank written by World Bank and published by World Bank Publications. This book was released on 2007-06-27 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The World Bank Group is a vital source of financial and technical assistance to developing countries around the world. Its focus is on helping the poorest people in the poorest countries by using its financial resources, staff, and extensive experience to aid countries in reducing poverty, increasing economic growth, and improving quality of life. In partnership with more than 100 developing countries, the Bank Group is striving to improve health and education, fight corruption, boost agricultural support, build roadsand ports, and protect the environment. Other projects are aimed at rebuilding war-torn countries or regions, providing basic services such as access to clean water, and encouraging investments that create jobs. In addition to this critical groundwork around the world, various parts of the World Bank Group are involved in activities ranging from conducting economic research and analysis to providing financial and advisory services to governments and private enterprises. This completely revised and updated second edition provides an accessible and straightforward overview of the World Bank Group's history, organization, mission, and purpose. Additionally, for those wishing to delve further into subjects of particular interest, the book guides readers to sources containing more detailed information, including annual reports, Web sites, publications, and e-mail addresses for various departments. It also provides information on how to work for or do business with the World Bank. A good introduction for anyone interested in understanding what the World Bank Group does and how it does it, this book shows readers who want to learn more where to begin.

Impact Evaluation in Practice, Second Edition

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Publisher : World Bank Publications
ISBN 13 : 1464807809
Total Pages : 444 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis Impact Evaluation in Practice, Second Edition by : Paul J. Gertler

Download or read book Impact Evaluation in Practice, Second Edition written by Paul J. Gertler and published by World Bank Publications. This book was released on 2016-09-12 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of the Impact Evaluation in Practice handbook is a comprehensive and accessible introduction to impact evaluation for policy makers and development practitioners. First published in 2011, it has been used widely across the development and academic communities. The book incorporates real-world examples to present practical guidelines for designing and implementing impact evaluations. Readers will gain an understanding of impact evaluations and the best ways to use them to design evidence-based policies and programs. The updated version covers the newest techniques for evaluating programs and includes state-of-the-art implementation advice, as well as an expanded set of examples and case studies that draw on recent development challenges. It also includes new material on research ethics and partnerships to conduct impact evaluation. The handbook is divided into four sections: Part One discusses what to evaluate and why; Part Two presents the main impact evaluation methods; Part Three addresses how to manage impact evaluations; Part Four reviews impact evaluation sampling and data collection. Case studies illustrate different applications of impact evaluations. The book links to complementary instructional material available online, including an applied case as well as questions and answers. The updated second edition will be a valuable resource for the international development community, universities, and policy makers looking to build better evidence around what works in development.

The Road to Results

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Publisher : World Bank Publications
ISBN 13 : 0821379119
Total Pages : 611 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis The Road to Results by : Linda G. Morra-Imas

Download or read book The Road to Results written by Linda G. Morra-Imas and published by World Bank Publications. This book was released on 2009 with total page 611 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'The Road to Results: Designing and Conducting Effective Development Evaluations' presents concepts and procedures for evaluation in a development context. It provides procedures and examples on how to set up a monitoring and evaluation system, how to conduct participatory evaluations and do social mapping, and how to construct a "rigorous" quasi-experimental design to answer an impact question. The text begins with the context of development evaluation and how it arrived where it is today. It then discusses current issues driving development evaluation, such as the Millennium Development Goals and the move from simple project evaluations to the broader understandings of complex evaluations. The topics of implementing 'Results-based Measurement and Evaluation' and constructing a 'Theory of Change' are emphasized throughout the text. Next, the authors take the reader down 'the road to results, ' presenting procedures for evaluating projects, programs, and policies by using a 'Design Matrix' to help map the process. This road includes: determining the overall approach, formulating questions, selecting designs, developing data collection instruments, choosing a sampling strategy, and planning data analysis for qualitative, quantitative, and mixed method evaluations. The book also includes discussions on conducting complex evaluations, how to manage evaluations, how to present results, and ethical behavior--including principles, standards, and guidelines. The final chapter discusses the future of development evaluation. This comprehensive text is an essential tool for those involved in development evaluation.

Shock Waves

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Publisher : World Bank Publications
ISBN 13 : 1464806748
Total Pages : 227 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis Shock Waves by : Stephane Hallegatte

Download or read book Shock Waves written by Stephane Hallegatte and published by World Bank Publications. This book was released on 2015-11-23 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ending poverty and stabilizing climate change will be two unprecedented global achievements and two major steps toward sustainable development. But the two objectives cannot be considered in isolation: they need to be jointly tackled through an integrated strategy. This report brings together those two objectives and explores how they can more easily be achieved if considered together. It examines the potential impact of climate change and climate policies on poverty reduction. It also provides guidance on how to create a “win-win†? situation so that climate change policies contribute to poverty reduction and poverty-reduction policies contribute to climate change mitigation and resilience building. The key finding of the report is that climate change represents a significant obstacle to the sustained eradication of poverty, but future impacts on poverty are determined by policy choices: rapid, inclusive, and climate-informed development can prevent most short-term impacts whereas immediate pro-poor, emissions-reduction policies can drastically limit long-term ones.

The World Bank Participation Sourcebook

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Publisher : World Bank Publications
ISBN 13 : 9780821335581
Total Pages : 282 pages
Book Rating : 4.3/5 (355 download)

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Book Synopsis The World Bank Participation Sourcebook by :

Download or read book The World Bank Participation Sourcebook written by and published by World Bank Publications. This book was released on 1996 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents case studies resulting from participation in the World Bank by developing countries such as Chad, Brazil, and Nigeria

Strategic Environmental Assessment in Policy and Sector Reform

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Publisher : World Bank Publications
ISBN 13 : 0821385593
Total Pages : 240 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis Strategic Environmental Assessment in Policy and Sector Reform by :

Download or read book Strategic Environmental Assessment in Policy and Sector Reform written by and published by World Bank Publications. This book was released on 2011 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the findings and recommendations of the evaluation of the World Bank's Strategic Environmental Assessment (SEA) Pilot Program. It shows that SEA can contribute to improving development policy and sector reform by calling attention to environmental and social priorities, strengthening constituencies, enhancing policy capacities, and improving social accountability. It also provides guidance for undertaking SEA in policy and sector reform. Although it acknowledges the need for tailoring SEA to the context of specific sectors and countries, the book discusses in detail—and illustrates with examples—the analytical work and participatory processes required for effective SEA at the policy level. It suggests that the time is ripe for scaling up SEA in development policy and sector reform and recommends the establishment of a global alliance on environmental and climate change mainstreaming to support developing countries’ efforts for achieving sustainable development. The book concludes by arguing that SEA applied to sector reform and development policy is a critical step for these efforts to be successful. This title responds to demand for SEA approaches at the policy level from policymakers, development and environmental specialists of bilateral and multilateral institutions, and environmental assessment specialists. This publication is the result of joint work by the Environment Department of the World Bank, the Environmental Economics Unit at the Department of Economics of the University of Gothenburg (EEU), the Swedish EIA Centre at the Swedish University of Agricultural Sciences, and the Netherlands Commission for Environmental Assessment (NCEA.) In line with the Paris Declaration on Aid Effectiveness, the book also contributes to harmonization of SEA approaches by the donor community that is led by the SEA Task Team of the OECD Development Assistance Committee.

Ecosystem Management

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Publisher : IUCN
ISBN 13 : 9782831705422
Total Pages : 146 pages
Book Rating : 4.7/5 (54 download)

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Book Synopsis Ecosystem Management by : International Union for Conservation of Nature and Natural Resources

Download or read book Ecosystem Management written by International Union for Conservation of Nature and Natural Resources and published by IUCN. This book was released on 2000 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Strategic Environmental Assessment for Policies

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Publisher : World Bank Publications
ISBN 13 : 0821367633
Total Pages : 238 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis Strategic Environmental Assessment for Policies by : Kulsum Ahmed

Download or read book Strategic Environmental Assessment for Policies written by Kulsum Ahmed and published by World Bank Publications. This book was released on 2008-04-30 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Environmentally and socially sustainable policies are essential for good governance. Strategic Environmental Assessment (SEA) is the key tool for integrating environmental considerations into policies, programs and plans. This book focuses on SEA applied to policies. Through lessons learned from previous use of SEA on policies, it draws lessons on the strengths and weaknesses of current SEA methodology. It then goes on to analyze how policies are formulated and implemented and proposes a new conceptual framework for conducting SEA of policies thatpotentially could be more useful in influencing decision makers to integrate environmental sustainability considerations into policy formulation and implementation.

Safer Homes, Stronger Communities

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Publisher : World Bank Publications
ISBN 13 : 0821382683
Total Pages : 408 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis Safer Homes, Stronger Communities by : Abhas K. Jha

Download or read book Safer Homes, Stronger Communities written by Abhas K. Jha and published by World Bank Publications. This book was released on 2010-01-15 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook is designed to guide public sector managers and development practitioners through the process of large-scale housing reconstruction after major disasters, based on the experiences of recent reconstruction programs in Aceh (Indonesia), Sri Lanka, Pakistan, Gujarat (India) and Bam (Iran).

A Citizens' Guide to Gender and the World Bank

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Publisher :
ISBN 13 :
Total Pages : 80 pages
Book Rating : 4.:/5 (321 download)

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Book Synopsis A Citizens' Guide to Gender and the World Bank by : Christopher H. Chamberlain

Download or read book A Citizens' Guide to Gender and the World Bank written by Christopher H. Chamberlain and published by . This book was released on 1996 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: