42 Rules of Employee Engagement (2nd Edition)

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Author :
Publisher : Happy About
ISBN 13 : 1607731037
Total Pages : 124 pages
Book Rating : 4.6/5 (77 download)

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Book Synopsis 42 Rules of Employee Engagement (2nd Edition) by : Susan Stamm

Download or read book 42 Rules of Employee Engagement (2nd Edition) written by Susan Stamm and published by Happy About. This book was released on 2012-10 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: '42Rules of Employee Engagement (2nd Edition)' was born out of need for dcorporations, leaders and managers to engage with employees. Depending on whose research you read, as much as three quarters of the global workforce were not engaged! How long could organizations continue down this path and thrive or survive? As overwhelming as these data seem, Susan Stamm began to recognize the solutions are simple and within our reach. Engagement begins and ends with leaders and their day to day actions. It's the little things that make the big difference: how much information the leaders shares, how they approach important conversations, how much control they need, and how well they listen. An organization can be a best place to work, yet have a team no one wants to work on. The reverse is also true and it is almost always related to the leader. A challenge is that leaders often have blind spots, especially leaders that are struggling with their teams. This book include stories that leaders can relate to and that might open the door for them to consider how their actions appear to others. The best way to use this book is as a conversation starter. Take it to lunch with colleagues and discuss a single rule and the implications for your teams. These rules are actionable; when there is a challenge, there is always a specific action or direction recommended for dealing with it. In addition to the actions offered at the end of each rule, Appendix C provides links to more than two full years of free employee engagement activities and tools. If you want better engagement at your company, you should pick up '42Rules of Employee Engagement (2nd Edition)' today.

42 Rules of Employee Engagement

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Author :
Publisher : Happy About
ISBN 13 : 0979942896
Total Pages : 123 pages
Book Rating : 4.9/5 (799 download)

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Book Synopsis 42 Rules of Employee Engagement by : Susan Stamm

Download or read book 42 Rules of Employee Engagement written by Susan Stamm and published by Happy About. This book was released on 2009-06 with total page 123 pages. Available in PDF, EPUB and Kindle. Book excerpt: 42 Rules of Employee Engagement takes a practical, straightforward and fun look at what it takes to build community, commitment and a culture of engagement in the business world today. The book highlights common behaviors that lead to "disengagement" in teams and offers useful, non-nonsense ideas for doing things differently. Susan Stamm will inspire and challenge you to create a unique workspace with your team that attracts and inspires high performance, commitment and authentic work relationships. This book is loaded with practical advice and actions you can take away to begin building an engaged team.

42 Rules for Your New Leadership Role

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Author :
Publisher : Happy About
ISBN 13 : 1607731010
Total Pages : 136 pages
Book Rating : 4.6/5 (77 download)

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Book Synopsis 42 Rules for Your New Leadership Role by : Pam Fox Rollin

Download or read book 42 Rules for Your New Leadership Role written by Pam Fox Rollin and published by Happy About. This book was released on 2012-08 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing from extensive interviews with corporate leaders and the author's 20 years as a strategy consultant and executive coach, these rules form an essential leadership manual.

Rules of Engagement

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Author :
Publisher :
ISBN 13 : 9781988179353
Total Pages : 226 pages
Book Rating : 4.1/5 (793 download)

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Book Synopsis Rules of Engagement by : Carolyn Swora

Download or read book Rules of Engagement written by Carolyn Swora and published by . This book was released on 2018-02-26 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Carolyn Swora draws on 20 years' experience as a senior leader in a highly volatile industry to present a new way of thinking, leading, and working that addresses the complexity and overwhelm of modern working life so that your employees can develop new skills to thrive in this workplace of today.

Employee Engagement 2.0

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Author :
Publisher : CreateSpace
ISBN 13 : 9781469996134
Total Pages : 0 pages
Book Rating : 4.9/5 (961 download)

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Book Synopsis Employee Engagement 2.0 by : Kevin Kruse

Download or read book Employee Engagement 2.0 written by Kevin Kruse and published by CreateSpace. This book was released on 2012-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This step-by-step guide that will teach you: what employee engagement is (it does not mean happy or satisfied) ; how engagement directly drives sales, profits, and eve stock price ; the secret recipes for making anyone feel engaged ; 7 questions to ask that will identify your engagement weakness ; how to make your strategic vision memorable and "sticky" ; how to implement a complete engagement plan in only 8 weeks!).

Employee Engagement For Dummies

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118725794
Total Pages : 375 pages
Book Rating : 4.1/5 (187 download)

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Book Synopsis Employee Engagement For Dummies by : Bob Kelleher

Download or read book Employee Engagement For Dummies written by Bob Kelleher and published by John Wiley & Sons. This book was released on 2013-12-24 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: The easy way to boost employee engagement Today more than ever, companies and leaders need a road map to help them boost employee engagement levels. Employee Engagement For Dummies helps employers implement the necessary plans to create and sustain an engaging culture, allowing them to attract and retain the best people while boosting their productivity and creativity. Employee Engagement For Dummies helps you foster employee engagement, a concept that furthers an organization's interests through ensuring that employees remain involved in, committed to, and fulfilled by their work. It covers: practical steps to boost employee engagement with your company or team; how to engage different generations of employees; the keys to reduce voluntary employee turnover; practical tools to help retain and engage your employees; processes that will boost employee retention and productivity; hiring the best fits from the start; and much more. Helps you recognize and understand the impact of positive employee engagement Helps you attract and retain the best employees Employee Engagement For Dummies is for business leaders at all levels who are looking to better engage their employees and increase morale and productivity.

42 Rules for Successful Collaboration (2nd Edition)

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Author :
Publisher : Happy About
ISBN 13 : 1607731118
Total Pages : 160 pages
Book Rating : 4.6/5 (77 download)

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Book Synopsis 42 Rules for Successful Collaboration (2nd Edition) by : David Coleman

Download or read book 42 Rules for Successful Collaboration (2nd Edition) written by David Coleman and published by Happy About. This book was released on 2013-01-15 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you are a 5-person team or a 50,000 person company some of the same rules for successful collaboration apply. The more you share what you know the more it is worth; understanding a person's local context is more critical to successful collaboration than any technology you may use. Based on years of research, an encyclopedic knowledge of collaborative technologies, and a realization that collaboration is hard to do successfully, Mr. Coleman provides a holistic view on collaboration. Through a variety of contributions from his social networks, others have contributed their best rules for collaboration based on their experience. The holistic approach (People, Process and Technology) is the organizing principle for the book and each rule can be found in the appropriate section. Managers, CEOs, Venture Capitalists, or anyone that has to work with other people at a distance every day can get great benefit from this book. Readers of this book will walk away with a much better idea how to be successful in their interactions with others via the computer. It will help people who are on teams separated geographically, as well as managers and executives. The book filled with high-tech nuggets of wisdom for programmers and IT professionals. But it also has practical rules that apply to anyone who works with others.

The Leadership Code

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Publisher : Harvard Business Press
ISBN 13 : 142214030X
Total Pages : 207 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis The Leadership Code by : Dave Ulrich

Download or read book The Leadership Code written by Dave Ulrich and published by Harvard Business Press. This book was released on 2009-01-08 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: What makes a great leader? It's a question that has been tackled by thousands. In fact, there are literally tens of thousands of leadership studies, theories, frameworks, models, and recommended best practices. But where are the clear, simple answers we need for our daily work lives? Are there any? Dave Ulrich, Norm Smallwood, and Kate Sweetman set out to answer these questions—to crack the code of leadership. Drawing on decades of research experience, the authors conducted extensive interviews with a variety of respected CEOs, academics, experienced executives, and seasoned consultants—and heard the same five essentials repeated again and again. These five rules became The Leadership Code. In The Leadership Code, the authors break down great leadership into day-to-day actions, so that you know what to do Monday morning. Crack the leadership code—and take your leadership to the next level.

Engagement Is Not Enough

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Author :
Publisher : Advantage Media Group
ISBN 13 :
Total Pages : 220 pages
Book Rating : 4.3/5 ( download)

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Book Synopsis Engagement Is Not Enough by : Keith E. Ayers

Download or read book Engagement Is Not Enough written by Keith E. Ayers and published by Advantage Media Group. This book was released on 2006 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: There has been growing talk about the "crisis" in higher education. Politicians are calling for major overhauls of both public and private colleges. Tuition is still outpacing inflation even in the face of a tsunami of bad press. The public is rapidly losing confidence in the ability of higher education to provide the tools today's students require. There has been a flood of books in response to these criticisms from both the left and the right. Authors from inside and outside of the academy have offered their diagnosis. In The Idea of the Digital University, the authors argue that the forces that have brought about these changes are the very tools we need to solve them. They show how the university has to adapt to the digital age while keeping what is most essential to its mission. In 1852 John Cardinal Newman wrote The Idea of the University which has been required reading ever since. This book begins with the issues that he dealt with and updates the discussion for the digital age. Employing history, philosophy and survey data, the authors show the impact that digital technologies have had on higher education. By going back to the works of such thinkers as Aristotle, Kant and Newman, the authors show how the essence of the university can not only survive but also thrive in the new digital age. If colleges create, store and share information does it not make sense that the digital revolution (which changes the way we create, store and share information) would shake the university to its very foundation? The authors, who have together spent more than seventy years in higher education, give us a blueprint for what can be saved and what needs to change. Controversial, polemical and expansive this roadmap for the future will be sure to make a good read for those interested in the future of higher education. From Kirkus Review: A sweeping study of the university structure, emphasizing how higher education must evolve in a digital era. The mass adoption of online technology has pervaded every manner of business; universities are no different. In fact, as McCluskey and Winter suggest in this probing work, "the digital revolution is changing the very DNA of higher education." Still, "the university has come late to the digital revolution," and the authors explore the reasons why. In text that's both interesting to read and carefully researched, McCluskey and Winter discuss the role and structure of the university in general, lending a historical perspective while continuously drawing comparisons and contrasts between the traditional and digital university. The authors address in detail the most obvious evidence of online influence-the growth of online courses-but they pay equal attention to broader implications: the opening up of new avenues for library research, the shift away from paper-based student records and the fundamental change in the way professors teach students. The authors often return to the notion that "Big Data will impact how the university sees its students and their learning." McCluskey and Winter cite Target, the retail chain, as being exemplary in its use of customer data, and they directly relate those efforts to the ways in which universities will have to use "Big Data" in the future "to see where education is succeeding and where we have work to do." The authors also raise the issue of nonprofit versus for-profit universities, the latter having expanded largely because of online course offerings. Rather than take a position in favor or against for-profits, however, the authors diplomatically discuss some of the ways the nonprofit and for-profit institutions could learn from each other. Finally, the authors offer their own perceptive assessment on what the digital university might someday look like, postulating about dashboards, data warehouses and digital report cards. Comprehensive, insightful and visionary.

Service Profit Chain

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1439108307
Total Pages : 343 pages
Book Rating : 4.4/5 (391 download)

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Book Synopsis Service Profit Chain by : W. Earl Sasser

Download or read book Service Profit Chain written by W. Earl Sasser and published by Simon and Schuster. This book was released on 1997-04-10 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this pathbreaking book, world-renowned Harvard Business School service firm experts James L. Heskett, W. Earl Sasser, Jr. and Leonard A. Schlesinger reveal that leading companies stay on top by managing the service profit chain. Why are a select few service firms better at what they do -- year in and year out -- than their competitors? For most senior managers, the profusion of anecdotal "service excellence" books fails to address this key question. Based on five years of painstaking research, the authors show how managers at American Express, Southwest Airlines, Banc One, Waste Management, USAA, MBNA, Intuit, British Airways, Taco Bell, Fairfield Inns, Ritz-Carlton Hotel, and the Merry Maids subsidiary of ServiceMaster employ a quantifiable set of relationships that directly links profit and growth to not only customer loyalty and satisfaction, but to employee loyalty, satisfaction, and productivity. The strongest relationships the authors discovered are those between (1) profit and customer loyalty; (2) employee loyalty and customer loyalty; and (3) employee satisfaction and customer satisfaction. Moreover, these relationships are mutually reinforcing; that is, satisfied customers contribute to employee satisfaction and vice versa. Here, finally, is the foundation for a powerful strategic service vision, a model on which any manager can build more focused operations and marketing capabilities. For example, the authors demonstrate how, in Banc One's operating divisions, a direct relationship between customer loyalty measured by the "depth" of a relationship, the number of banking services a customer utilizes, and profitability led the bank to encourage existing customers to further extend the bank services they use. Taco Bell has found that their stores in the top quadrant of customer satisfaction ratings outperform their other stores on all measures. At American Express Travel Services, offices that ticket quickly and accurately are more profitable than those which don't. With hundreds of examples like these, the authors show how to manage the customer-employee "satisfaction mirror" and the customer value equation to achieve a "customer's eye view" of goods and services. They describe how companies in any service industry can (1) measure service profit chain relationships across operating units; (2) communicate the resulting self-appraisal; (3) develop a "balanced scorecard" of performance; (4) develop a recognitions and rewards system tied to established measures; (5) communicate results company-wide; (6) develop an internal "best practice" information exchange; and (7) improve overall service profit chain performance. What difference can service profit chain management make? A lot. Between 1986 and 1995, the common stock prices of the companies studied by the authors increased 147%, nearly twice as fast as the price of the stocks of their closest competitors. The proven success and high-yielding results from these high-achieving companies will make The Service Profit Chain required reading for senior, division, and business unit managers in all service companies, as well as for students of service management.

The Game of Work

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Author :
Publisher : Gibbs Smith
ISBN 13 : 9781423601579
Total Pages : 208 pages
Book Rating : 4.6/5 (15 download)

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Book Synopsis The Game of Work by : Charles A. Coonradt

Download or read book The Game of Work written by Charles A. Coonradt and published by Gibbs Smith. This book was released on 2007 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since its original printing in 1984, The Game of Work helped thousands of companies and hundreds of thousands of managers and employees experience increased job enjoyment while producing extraordinary results. The Game of Work examines the question of why people work harder at sports and recreation than they do on the job and uses these as metaphors for inspirational leadership strategies. Corporations worldwide have enjoyed the increased productivity, employee satisfaction and motivation, and bottom-line profits by implementing the concepts taught in The Game of Work. As qualified people become increasingly difficult to attract and retain, the implementation of the five principles in this book is the one key factor to improving results, retention, and recruitment. Five principles of The Game of Work: Frequent feedback; Better scorekeeping; Clearly defined goals; Consistent coaching; A higher degree of personal choice.

42 Rules of Product Management (2nd Edition)

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Author :
Publisher : Happy About
ISBN 13 : 160773091X
Total Pages : 126 pages
Book Rating : 4.6/5 (77 download)

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Book Synopsis 42 Rules of Product Management (2nd Edition) by : Brian Lawley

Download or read book 42 Rules of Product Management (2nd Edition) written by Brian Lawley and published by Happy About. This book was released on 2012 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: 42 Rules of Product Management is a collection of product management wisdom from forty experts from around the world. The goal of this book is to expose you to the wisdom and knowledge from a group of the world's leading product management experts. Among the contributors, there are leading authors, professors, CEOs and vice presidents, bloggers, consultants, trainers, and even a few salespeople and engineers. In total, there are over five centuries of collected wisdom represented here. The contributors each share one rule they think is critical to succeed in product management based on their hands-on product management and product marketing experience with companies such as Apple, eBay, Intuit, SAP, and Yahoo!

Build It

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Publisher : John Wiley & Sons
ISBN 13 : 1119390079
Total Pages : 272 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis Build It by : Glenn Elliott

Download or read book Build It written by Glenn Elliott and published by John Wiley & Sons. This book was released on 2018-02-01 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The current way of treating people at work has failed. Globally, only 30% of employees are engaged in their jobs, and in this fast-paced world that's just not enough. The world's best companies understand this, and have been quietly treating people differently for nearly two decades. Now you can learn their secrets and discover The Engagement BridgeTM model, proven to build bottom line value for companies through sustainable employee engagement. Companies with the best cultures generate stock market returns of twice the general market and enjoy half the employee turnover of their peers. Their staff innovate more, deliver better customer service and, hands-down, beat the competition. These companies outperform and disrupt their markets. They break the rules of traditional HR, they rebel against the status quo. Build it has found these rebels and the rulebreakers. From small startups to global powerhouses, this book shows that courage, commitment, and a people-centric mindset, rather than money and resources, are what you need to turn an average business into a category leader. The book follows the clear and proven Engagement BridgeTM model, developed from working with thousands of leading companies worldwide on their own employee engagement journeys. The practical model highlights the areas that leaders need to examine in order to build a highly engaged company culture and provides a framework for success. Build it is packed with tips, tools and real-life examples from employers including NASDAQ, Unilever, IBM, KPMG, 3M, and McDonald's to help you start doing this not tomorrow, but today. Readers will learn: How employee engagement helps companies perform The key factors that drive engagement, and how they work together What the world's most rebellious companies have done to break the rules of traditional HR and improve engagement How to implement The Engagement BridgeTM model to boost productivity, innovation, and better decision-making Unique in this category, Build it is written from two sharply different perspectives. Glenn Elliott is a multi-award winning Entrepreneur of the Year, CEO and growth investor. He talks candidly about the mistakes and missteps he has made whilst building Reward Gateway into a $300m category leader in employee engagement technology. Debra Corey brings 30 years experience in senior level HR roles at global companies such as Gap, Quintiles, Honeywell and Merlin Entertainments. She shares the practical tools and case studies that can kickstart your employee engagement plan, bringing her own pragmatic and engaging style to each situation.

Scrappy Women in Business

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Author :
Publisher : Happy About
ISBN 13 : 1600051863
Total Pages : 211 pages
Book Rating : 4.6/5 ( download)

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Book Synopsis Scrappy Women in Business by : Kimberly Wiefling

Download or read book Scrappy Women in Business written by Kimberly Wiefling and published by Happy About. This book was released on 2010 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Authors: Julie Castro Abrams, Carole Amos, Eldette Davie, Hannah Kain, Mai-Huong Le, Sue Lebeck, Terrie Mui, Pat Obuchowski, Yuko Shibata, Nathalie Udo, Betty Jo Waxman Although some people make it look easy, the reality is that the path to success is often convoluted and messy. It's tempting to believe that the professionals surrounding us somehow have their act completely together while we lurch fitfully onward, but the real story is often much more complicated and chaotic. This refreshingly honest book provides welcome reassurance for every businesswoman who's ever wondered, ""Is it me, or has the whole rest of the company gone nuts?!"" Each chapter is a fascinating description of one woman's unlikely journey, and every story is teeming with personal insights and practical tips to encourage you along the way toward your own goals and dreams. The human side of each achiever comes alive as she shares her challenges, choices and achievements in a ""just between us"" tone that educates as it entertains. If you've ever had ""one of those days"" where your co-workers seemed to grow horns or you were tempted to sink into the icy couch of despair--you are not alone! Once in a while we need to take a well-deserved break. Reading even just one chapter from 'Scrappy Business Women' will refresh your spirit and invigorate you for the next sprint. If you're a seasoned professional, you'll see your own journey reflected in those of these women. And if you're just starting out on your professional journey, the wisdom in this guide will save you a whole lot of time and aggravation! Share your own story at the ScrappyWomen.Biz website, which grew out of this 'gal pal' project. Your story, and those of enterprising, determined women like you, will help this collection grow from a trickle of wisdom into a fountain of inspiration from which millions of women will drink, and ultimately a platform from which they gain the courage to leap boldly into their own futures. Please visit and add your story to ours so that, drop by drop, we grow this tiny stream into an ocean of wisdom. Stay Scrappy!

Model Rules of Professional Conduct

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Author :
Publisher : American Bar Association
ISBN 13 : 9781590318737
Total Pages : 216 pages
Book Rating : 4.3/5 (187 download)

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Book Synopsis Model Rules of Professional Conduct by : American Bar Association. House of Delegates

Download or read book Model Rules of Professional Conduct written by American Bar Association. House of Delegates and published by American Bar Association. This book was released on 2007 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.

Road to Flourishing

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Author :
Publisher : InterVarsity Press
ISBN 13 : 1514002477
Total Pages : 193 pages
Book Rating : 4.5/5 (14 download)

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Book Synopsis Road to Flourishing by : Al Lopus

Download or read book Road to Flourishing written by Al Lopus and published by InterVarsity Press. This book was released on 2022-04-19 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: What makes for a flourishing workplace? With compelling case studies from the Best Christian Workplaces Institute along with enlightening personal anecdotes, Al Lopus demonstrates how companies and ministries can accomplish work that matters by building fantastic teams, cultivating life-giving work, attracting and retaining outstanding talent, and much more.

The 24-Hour Turnaround

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Author :
Publisher : Happy About
ISBN 13 : 1600051626
Total Pages : 137 pages
Book Rating : 4.6/5 ( download)

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Book Synopsis The 24-Hour Turnaround by : Jeffrey S. Davis

Download or read book The 24-Hour Turnaround written by Jeffrey S. Davis and published by Happy About. This book was released on 2011 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: Small businesses power America. Defined as firms with fewer than 500 employees, they provide jobs for more than half of our private workforce and represent 99.7 percent of all businesses in the United States. So in our uncertain economic climate, "'The 24-Hour Turnaround'," with its focus on small business success in a turbulent economy, fulfills a pressing need. The authors, "Jeffrey S. Davis" and "Mark Cohen," are uniquely qualified to write this book--a compilation of case studies highlighting entrepreneurial styles, innovations and triumphs. Since 1985, their consulting company, Mage LLC, has guided over 700 small businesses and organizations on issues ranging from marketing and sales to organizational and transitional issues. This book pinpoints the most common situations Mage LLC has encountered with entrepreneurs and owners of private companies. The case studies, based on the authors' extensive experience with individual entrepreneurs and their organizations, highlight means and methods by which business leaders can achieve their visions and goals, regardless of the nature of the market or the economy. "'The 24-Hour Turnaround'" focuses on leadership, attitudes, strategies and tactics. It enables entrepreneurs to turn a keen analytical eye on their business trajectories and their own leadership styles. It demonstrates the benefits of change, and teaches entrepreneurs how to go about making real change that creates business stability, growth and success. It narrates outlines and situations that entrepreneurs can immediately relate to and offers models for making quick and concrete modifications, remaining open to new ideas while still honoring tradition and company history. Designed as a practical and easy-to-read guide, "'The 24-Hour Turnaround'" enlightens and empowers the small business leader or entrepreneur who wishes to steer a business to success, all within the challenges of a shifting, uncertain economy.