Generations at Work

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Author :
Publisher : AMACOM
ISBN 13 : 0814432352
Total Pages : 241 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Generations at Work by : Ron Zemke

Download or read book Generations at Work written by Ron Zemke and published by AMACOM. This book was released on 2013-03-13 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written for those struggling to manage a workforce with incompatible ethics, values, and working styles, this book looks at the root causes of professional conflict and offers practical guidelines for navigating multigenerational differences. By exploring the most common causes of conflict--including the Me Generation’s frustration with Gen Yers’ constant desire for feedback and the challenges facing Gen Xers sandwiched between these polarities--Generations at Work offers practical, spot-on guidance for managing the differences with consideration to each generation’s unique needs. Along with the authors’ insights for managing a workforce with different ways of working, communicating, and thinking, this invaluable resources offers: in-depth interviews with members of each generation, tips on best practices from companies successfully bridging the generation gap, and a mentorship field guide to help you support the youngest members of your team. Generations at Work has the tools that are key to helping your workforce interact more positively with one another and thrive in today’s wildly divergent workplace culture.

Sticking Points

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Author :
Publisher : Tyndale House Publishers, Inc.
ISBN 13 : 1414386192
Total Pages : 285 pages
Book Rating : 4.4/5 (143 download)

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Book Synopsis Sticking Points by : Haydn Shaw

Download or read book Sticking Points written by Haydn Shaw and published by Tyndale House Publishers, Inc.. This book was released on 2013-07-22 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first time in American history that we have had four different generations working side-by-side in the workplace: the Traditionalists (born before 1945), the Baby Boomers (born 1945-1964), Gen X (born 1965-1980), and the Millennials (born 1981-2001). Haydn Shaw, popular business speaker and generational expert, has identified 12 places where the 4 generations typically come apart in the workplace (and in life as well). These sticking points revolve around differing attitudes toward managing one’s own time, texting, social media, organizational structure, and of course, clothing preferences. If we don’t learn to work together and stick together around these 12 sticking points, then we’ll be wasting a lot of time fighting each other instead of enjoying a friendly and productive team. Sticking Points is a must-read book that will help you understand the generational differences you encounter while teaching how we can learn to speak one another’s language and get better results together.

Clash of the Generations

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119212472
Total Pages : 217 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis Clash of the Generations by : Valerie M. Grubb

Download or read book Clash of the Generations written by Valerie M. Grubb and published by John Wiley & Sons. This book was released on 2016-10-06 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: Case studies and strategies for more effective multi-generational management Clash of the Generations explores this new and increasingly common workplace phenomenon, and provides strategies to help managers navigate this ever more complex maze. Traditionally, older workers would retire and make room for the next generation; instead, Baby Boomers are now prolonging their time in the workplace, yet the successive generations are still coming in. Senior leaders are now left to manage a blended workplace comprised of up to four generations—each with their own ideas of work ethic, work/life balance, long-term career goals, and much more. Management is challenging at the best of times, but the new prevalence of generation gaps—sometimes even layered—add an entirely new dimension to an already complex responsibility. This book presents case studies and interviews with representatives of companies with age-diverse workforces, detailing innovative strategies for smoothing out the bumps and helping everyone work together. Managers have long wished that their positions came with an instruction manual, and this book delivers with a host of effective inter-generational management strategies illustrated by real-world companies. Manage the multi-generation workplace more effectively Navigate the generational culture clash Adopt proven strategies for helping everyone get along Promote a more positive culture amidst clashing expectations Every generation in the workplace has value, each has their own strengths, their own weaknesses, and their own unique talents. Each is indispensable, and when they come together as a synergistic force, they can be unstoppable. Effective management means bringing out the best in your workforce, and the strategies presented in Clash of the Generations help you streamline your varied workforce into a team more valuable than the sum of its parts.

The Multigenerational Workplace

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Author :
Publisher : Corwin Press
ISBN 13 : 145221882X
Total Pages : 161 pages
Book Rating : 4.4/5 (522 download)

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Book Synopsis The Multigenerational Workplace by : Jennifer Abrams

Download or read book The Multigenerational Workplace written by Jennifer Abrams and published by Corwin Press. This book was released on 2013-11-05 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Collaboration between professionals of all generations is an essential factor in school success. What do Boomers need from younger generations? What do GenXers and Millennials have to offer Boomers? Each generation wants to contribute and to feel empowered. The youngest generation wants an equal voice; Boomers want to leave a legacy; GenXers want to make a difference. This book, based on a very popular workshop that Abrams has presented across the U.S. and Canada, will address how all educators can look through a generational filter to be more effective communicators, teachers and administrators; to help retain those who may be more easily frustrated at their lack of immediate success; and to plan for succession by future generations of leaders. Concrete tools are key elements of the book, helping readers to define the generations and their needs, to identify themselves on the continuum, and to plan ways to bridge generational differences.

Generations, Inc.

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Author :
Publisher : AMACOM
ISBN 13 : 0814415768
Total Pages : 274 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Generations, Inc. by : Meagan Johnson

Download or read book Generations, Inc. written by Meagan Johnson and published by AMACOM. This book was released on 2010-05-19 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now that five different generations are on the job simultaneously--from Traditionals to Generation Y to Millennials--it's important for companies to understand how their people can not only coexist and cooperate, but thrive together as a team. Written by Meagan and Larry Johnson, a father-daughter team of two generational experts, Generations, Inc. offers the perspectives of people of different eras to elicit practical insights on wrestling with generational issues in the workplace. This book provides Baby Boomers and Linksters alike with practical techniques for: addressing conflicts, forging alliances with coworkers from other generations, getting people with different values and idiosyncratic styles to work together, and running productive meetings where all participants find value in each other’s ideas. The generation we were born in influences our expectations, actions, and mind-sets. Generations, Inc. includes realistic strategies for relating to your team members’ different views of loyalty, work ethic, and the definition of a job well done--and tips to make those perspectives work together to strengthen your workforce and grow your business.

Are Generational Categories Meaningful Distinctions for Workforce Management?

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Author :
Publisher : National Academies Press
ISBN 13 : 0309677327
Total Pages : 177 pages
Book Rating : 4.3/5 (96 download)

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Book Synopsis Are Generational Categories Meaningful Distinctions for Workforce Management? by : National Academies of Sciences, Engineering, and Medicine

Download or read book Are Generational Categories Meaningful Distinctions for Workforce Management? written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2020-11-21 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Headlines frequently appear that purport to highlight the differences among workers of different generations and explain how employers can manage the wants and needs of each generation. But is each new generation really that different from previous ones? Are there fundamental differences among generations that impact how they act and interact in the workplace? Or are the perceived differences among generations simply an indicator of age-related differences between older and younger workers or a reflection of all people adapting to a changing workplace? Are Generational Categories Meaningful Distinctions for Workforce Management? reviews the state and rigor of the empirical work related to generations and assesses whether generational categories are meaningful in tackling workforce management problems. This report makes recommendations for directions for future research and improvements to employment practices.

Gen Z @ Work

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Author :
Publisher : HarperCollins
ISBN 13 : 0062475452
Total Pages : 205 pages
Book Rating : 4.0/5 (624 download)

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Book Synopsis Gen Z @ Work by : David Stillman

Download or read book Gen Z @ Work written by David Stillman and published by HarperCollins. This book was released on 2017-03-21 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: A generations expert and author of When Generations Collide and The M-Factor teams up with his seventeen-year-old son to introduce the next influential demographic group to join the workforce—Generation Z—in this essential study, the first on the subject. They were born between between 1995 and 2012. At 72.8 million strong, Gen Z is about to make its presence known in the workplace in a major way—and employers need to understand the differences that set them apart. They’re radically different than the Millennials, and yet no one seems to be talking about them—until now. This generation has an entirely unique perspective on careers and how to succeed in the workforce. Based on the first national studies of Gen Z’s workplace attitudes; interviews with hundreds of CEOs, celebrities, and thought leaders on generational issues; cutting-edge case studies; and insights from Gen Zers themselves, Gen Z @ Work offers the knowledge today’s leaders need to get ahead of the next gaps in the workplace and how best to recruit, retain, motivate, and manage Gen Zers. Ahead of the curve, Gen Z @ Work is the first comprehensive, serious look at what the next generation of workers looks like, and what that means for the rest of us.

Sticking Points

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Author :
Publisher : Tyndale House Publishers, Inc.
ISBN 13 : 1496448227
Total Pages : 385 pages
Book Rating : 4.4/5 (964 download)

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Book Synopsis Sticking Points by : Haydn Shaw

Download or read book Sticking Points written by Haydn Shaw and published by Tyndale House Publishers, Inc.. This book was released on 2020-10-01 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated with new findings on Gen Z! With five generations in the workplace at once, there’s bound to be some sticking points. This is the first time in American history that we have five different generations working side-by-side in the workplace: the Traditionalists (born before 1945), the Baby Boomers (born 1946–1964), Gen X (born between 1965–1980), Millennials (born 1981–2001) and Gen Z (born 1996–present). Haydn Shaw, popular business speaker and generational expert, has identified 12 places where the 5 generations typically come apart in the workplace (and in life as well). These sticking points revolve around differing attitudes toward managing one’s own time, texting, social media, organizational structure, and of course, clothing preferences. If we don’t learn to work together and stick together around these 12 sticking points, then we’ll be wasting a lot of time fighting each other instead of enjoying a friendly and productive team. Sticking Points is a must-read book that will help you understand the generational differences you encounter while teaching us how we can learn to speak one another’s language and get better results together.

4 Generations at Work

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Author :
Publisher :
ISBN 13 :
Total Pages : 318 pages
Book Rating : 4.5/5 (72 download)

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Book Synopsis 4 Generations at Work by : Patricia Hatley

Download or read book 4 Generations at Work written by Patricia Hatley and published by . This book was released on 2020-11-23 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: The biggest challenge to organizational sustainability today is engaging and retaining people, especially the youngest generations Millennials (Gen Y) and Plurals (Gen Z). These two youngest generations demand different things in the workplace than their more senior colleagues, Veterans, Boomers and even Gen X. If these needs are not met, unlike their more senior colleagues, they will leave."Hire me! Train me! Empower me to do the job you hired me to do without micromanaging or bullying me to death. Coach me to close gaps in learning and accountability." An empowered culture free of abusive behaviors, with the foundation of trust, is key to engaging and retaining people. To create such a culture, you must meet human needs of respect, purpose, and trust. You will never get to trust if you are not consistently meeting the needs of respect and purpose. Consequently, all human beings regardless of anything, have these needs and respond more positively in an environment where these needs are consistently being met. - Respect and value for all people: Create a culture of zero tolerance for disrespect of anyone. Value and respect individual uniqueness. Elevate diversity and inclusion to the highest level. Create understanding of generational preferences & values and why needs have changed.- Develop a Culture of Trust: Trust is so important to success today that your "number one responsibility when you go to work is to build trust." Develop behaviors that tier to trust, soft skills, interpersonal skills, and an understanding of "how my behaviors affect everyone else." - An Empowered Culture: Developing empowering leaders and culture should be at the top of the list of organizational strategy. Micromanagement and other fear-based tactics are counterproductive in creating an empowering culture. Consequently, to the two youngest generations, these behaviors can be considered abuse. - Meet human needs of Respect, Purpose and Trust: Meeting human needs is linked to intrinsic motivation, performance, and employee retention. Unmet human needs results in lower revenues.

Gentelligence

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Author :
Publisher : Rowman & Littlefield
ISBN 13 : 1538142155
Total Pages : 293 pages
Book Rating : 4.5/5 (381 download)

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Book Synopsis Gentelligence by : Megan Gerhardt

Download or read book Gentelligence written by Megan Gerhardt and published by Rowman & Littlefield. This book was released on 2021-06-08 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Vital for any organization with multigenerational staffs, and for marketers, public relations professionals, HRD managers, or executives." Library Journal, Starred Review Gentelligence: The Revolutionary Approach to Leading an Intergenerational Workforce presents a transformative way to end the generational wars once and for all. This book first introduces Gentelligence as a powerful business strategy and shows why it is critical for the future of work. It then presents a practical guide and a call to action for leaders of all ages to unlock the potential strengths of each generation. Readers will learn how an intergenerational workforce can be reframed as a profound business opportunity and discover how Gentelligence can help them win the talent war, create strong, diverse teams, and build adaptable cultures that will flourish in an era of rapid change. Gentelligence shares groundbreaking evidence that will have readers thinking about their generationally diverse workforce in an entirely different way. Readers will discover: Where generational conflict originates, and how it results in both dangerous ageism and reverse ageism in today’s workplaces. Why the generation gap stems from a misunderstanding of shared core values across all generations. How to find essential common ground with colleagues, both older and younger, and recognize the unique needs that come with different generational identities. How generational shaming leads us to view those from other generations as competitors rather than collaborators, further damaging employee engagement, team dynamics, innovation, and organizational culture. How leveraging the unique strengths of each generation at work can lead to a win-win outcome for all. How traditional views on leadership have been turned upside down as a result of new generational dynamics, with many employees currently being led by managers that are younger than themselves, and older leaders struggling to make sense of changing norms around authority and power. Gentelligence reveals the opportunities within an intergenerational workforce and provides actionable tools to help leaders build Gentelligent organizations. Unlike other books on generational leadership, this book rejects common stereotypes assigned to different generations, replacing them with a deep understanding of why those who grew up in different times may behave in unique and valuable, ways. We challenge leaders to go beyond simply accepting generational differences to leverage them proactively to increase engagement, innovation, and organizational success.

Sticking Points

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Author :
Publisher : Tyndale House Publishers, Inc.
ISBN 13 : 1414364717
Total Pages : 285 pages
Book Rating : 4.4/5 (143 download)

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Book Synopsis Sticking Points by : Haydn Shaw

Download or read book Sticking Points written by Haydn Shaw and published by Tyndale House Publishers, Inc.. This book was released on 2013 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first time in American history that we have had four different generations working side-by-side in the workplace: the Traditionalists (born before 1945), the Baby Boomers (born 1945-1964), Gen X (born 1965-1980), and the Millennials (born 1981-2001). Haydn Shaw, popular business speaker and generational expert, has identified 12 places where the 4 generations typically come apart in the workplace (and in life as well). These sticking points revolve around differing attitudes toward managing one's own time, texting, social media, organizational structure, and of course, clothing preferences. If we don't learn to work together and stick together around these 12 sticking points, then we'll be wasting a lot of time fighting each other instead of enjoying a friendly and productive team. Sticking Points is a must-read book that will help you understand the generational differences you encounter while teaching how we can learn to speak one another's language and get better results together.

Global Applications of Multigenerational Management and Leadership in the Transcultural Era

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Author :
Publisher : IGI Global
ISBN 13 : 152259907X
Total Pages : 328 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Global Applications of Multigenerational Management and Leadership in the Transcultural Era by : Christiansen, Bryan

Download or read book Global Applications of Multigenerational Management and Leadership in the Transcultural Era written by Christiansen, Bryan and published by IGI Global. This book was released on 2019-09-27 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: While much thought has been given to how business leaders and managers can obtain the most productivity from Millennials (Generation Y) and subsequent groups such as Generation Z, the true challenge is far more complex. The workforce of the near future will be a multigenerational one, featuring members from between four and six generations in one organizational setting. This situation is made even more complex and challenging with the effect of today's globalization, which has created worldwide hypercompetition in organizations that often involves members from multiple cultures who speak different languages. How to effectively handle such a diverse population is increasingly a key concern for organizations of all types and sizes. Global Applications of Multigenerational Management and Leadership in the Transcultural Era is a pivotal reference source that provides vital research on the application of applying numerous leadership styles to effectively navigate generational compromise. While highlighting topics such as consumer behavior, leadership management, and workforce diversity, this publication is ideally designed for business scholars, managers, executives, human resources professionals, recruitment agencies, students, business professionals, and international business leaders seeking current research on communication strategies and the most effective ways to handle a diverse workforce.

Can't Even

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Publisher : Mariner Books
ISBN 13 : 0358561841
Total Pages : 321 pages
Book Rating : 4.3/5 (585 download)

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Book Synopsis Can't Even by : Anne Helen Petersen

Download or read book Can't Even written by Anne Helen Petersen and published by Mariner Books. This book was released on 2021-05-04 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: An incendiary examination of burnout in millennials--the cultural shifts that got us here, the pressures that sustain it, and the need for drastic change

Wisdom at Work

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Author :
Publisher : Currency
ISBN 13 : 0525572902
Total Pages : 274 pages
Book Rating : 4.5/5 (255 download)

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Book Synopsis Wisdom at Work by : Chip Conley

Download or read book Wisdom at Work written by Chip Conley and published by Currency. This book was released on 2018-09-18 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Experience is making a comeback. Learn how to repurpose your wisdom. At age 52, after selling the company he founded and ran as CEO for 24 years, rebel boutique hotelier Chip Conley was looking at an open horizon in midlife. Then he received a call from the young founders of Airbnb, asking him to help grow their disruptive start-up into a global hospitality giant. He had the industry experience, but Conley was lacking in the digital fluency of his 20-something colleagues. He didn't write code, or have an Uber or Lyft app on his phone, was twice the age of the average Airbnb employee, and would be reporting to a CEO young enough to be his son. Conley quickly discovered that while he'd been hired as a teacher and mentor, he was also in many ways a student and intern. What emerged is the secret to thriving as a mid-life worker: learning to marry wisdom and experience with curiosity, a beginner's mind, and a willingness to evolve, all hallmarks of the "Modern Elder." In a world that venerates the new, bright, and shiny, many of us are left feeling invisible, undervalued, and threatened by the "digital natives" nipping at our heels. But Conley argues that experience is on the brink of a comeback. Because at a time when power is shifting younger, companies are finally waking up to the value of the humility, emotional intelligence, and wisdom that come with age. And while digital skills might have only the shelf life of the latest fad or gadget, the human skills that mid-career workers possess--like good judgment, specialized knowledge, and the ability to collaborate and coach - never expire. Part manifesto and part playbook, Wisdom@Work ignites an urgent conversation about ageism in the workplace, calling on us to treat age as we would other type of diversity. In the process, Conley liberates the term "elder" from the stigma of "elderly," and inspires us to embrace wisdom as a path to growing whole, not old. Whether you've been forced to make a mid-career change, are choosing to work past retirement age, or are struggling to keep up with the millennials rising up the ranks, Wisdom@Work will help you write your next chapter.

The Fourth Turning

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Author :
Publisher : Crown
ISBN 13 : 0767900464
Total Pages : 401 pages
Book Rating : 4.7/5 (679 download)

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Book Synopsis The Fourth Turning by : William Strauss

Download or read book The Fourth Turning written by William Strauss and published by Crown. This book was released on 1997-12-29 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: NATIONAL BESTSELLER • Discover the game-changing theory of the cycles of history and what past generations can teach us about living through times of upheaval—with deep insights into the roles that Boomers, Generation X, and Millennials have to play—now with a new preface by Neil Howe. First comes a High, a period of confident expansion. Next comes an Awakening, a time of spiritual exploration and rebellion. Then comes an Unraveling, in which individualism triumphs over crumbling institutions. Last comes a Crisis—the Fourth Turning—when society passes through a great and perilous gate in history. William Strauss and Neil Howe will change the way you see the world—and your place in it. With blazing originality, The Fourth Turning illuminates the past, explains the present, and reimagines the future. Most remarkably, it offers an utterly persuasive prophecy about how America’s past will predict what comes next. Strauss and Howe base this vision on a provocative theory of American history. The authors look back five hundred years and uncover a distinct pattern: Modern history moves in cycles, each one lasting about the length of a long human life, each composed of four twenty-year eras—or “turnings”—that comprise history’s seasonal rhythm of growth, maturation, entropy, and rebirth. Illustrating this cycle through a brilliant analysis of the post–World War II period, The Fourth Turning offers bold predictions about how all of us can prepare, individually and collectively, for this rendezvous with destiny.

Gen Z, Explained

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Author :
Publisher : University of Chicago Press
ISBN 13 : 0226823962
Total Pages : 275 pages
Book Rating : 4.2/5 (268 download)

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Book Synopsis Gen Z, Explained by : Roberta Katz

Download or read book Gen Z, Explained written by Roberta Katz and published by University of Chicago Press. This book was released on 2022-10-26 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: An optimistic and nuanced portrait of a generation that has much to teach us about how to live and collaborate in our digital world. Born since the mid-1990s, members of Generation Z comprise the first generation never to know the world without the internet, and the most diverse generation yet. As Gen Z starts to emerge into adulthood and enter the workforce, what do we really know about them? And what can we learn from them? Gen Z, Explained is the authoritative portrait of this significant generation. It draws on extensive interviews that display this generation’s candor, surveys that explore their views and attitudes, and a vast database of their astonishingly inventive lexicon to build a comprehensive picture of their values, daily lives, and outlook. Gen Z emerges here as an extraordinarily thoughtful, promising, and perceptive generation that is sounding a warning to their elders about the world around them—a warning of a complexity and depth the “OK Boomer” phenomenon can only suggest. ​ Much of the existing literature about Gen Z has been highly judgmental. In contrast, this book provides a deep and nuanced understanding of a generation facing a future of enormous challenges, from climate change to civil unrest. What’s more, they are facing this future head-on, relying on themselves and their peers to work collaboratively to solve these problems. As Gen Z, Explained shows, this group of young people is as compassionate and imaginative as any that has come before, and understanding the way they tackle problems may enable us to envision new kinds of solutions. This portrait of Gen Z is ultimately an optimistic one, suggesting they have something to teach all of us about how to live and thrive in this digital world.

What Millennials Want from Work: How to Maximize Engagement in Today’s Workforce

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071843329
Total Pages : 272 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis What Millennials Want from Work: How to Maximize Engagement in Today’s Workforce by : Jennifer J. Deal

Download or read book What Millennials Want from Work: How to Maximize Engagement in Today’s Workforce written by Jennifer J. Deal and published by McGraw Hill Professional. This book was released on 2016-01-01 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The most comprehensive, in-depth look at Millennials to date—essential for managers, HR professionals, and global business leaders seeking to align long-term organizational goals with the realities of the new workforce Millennials have been burdened with a reputation as spoiled, lazy, and entitled, but the reality behind the stereotype is far richer and more complex. Who are Millennials and what do they really want? Based on fieldwork and survey data from global research on more than 25,000 Millennials and 29,000 older workers in 22 countries, this book paints a comprehensive, scientifically accurate picture of what really motivates Millennials around the world. Learn how to get the most from Millennials by: • Improving workplace flexibility—because Millennials don’t separate life and work • Providing adequate support and feedback—because Millennials like to learn and grow • Coaching, not micromanaging—because Millennials value autonomy • Designing competitive salary structures—because Millennials know what’s up • Providing opportunities to contribute to society—because Millennials care about doing good Millennials want a satisfying job that pays well, coworkers they like and trust, advancement opportunities, and the occasional pat on the back. Who doesn’t want those things? This essential book explains who Millennials really are, and offers practical advice to help those who manage, lead, and work with Millennials to improve teamwork, increase productivity, strengthen organizational culture, and build a robust talent pipeline. Jennifer J. Deal is a senior research scientist at the Center for Creative Leadership and an affiliated research scientist at the Center for Effective Organizations at the University of Southern California. Alec Levenson is a senior research scientist at the Center for Effective Organizations at the Marshall School of Business at the University of Southern California.