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301 Great Customer Service Ideas From Americas Most Innovative Small Companies
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Book Synopsis 301 Great Customer Service Ideas from America's Most Innovative Small Companies by : Nancy Artz
Download or read book 301 Great Customer Service Ideas from America's Most Innovative Small Companies written by Nancy Artz and published by Incorporated Publishing. This book was released on 1997 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: The third in Inc. magazines bestselling series of hands-on ideas to help businesses excel.
Book Synopsis 301 Great Ideas for Using Technology from America's Most Innovative Small Companies by : Phaedra Hise
Download or read book 301 Great Ideas for Using Technology from America's Most Innovative Small Companies written by Phaedra Hise and published by Incorporated Publishing. This book was released on 1998 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawn from the pages of Inc. and Inc. Technology, the magazines for growing companies, and based on interviews with business owners, managers, and consultants, 301 Great Ideas for Using Technology is a unique collection of capsule cases for capitalizing on technology.
Book Synopsis Global Leadership by : Marshall Goldsmith
Download or read book Global Leadership written by Marshall Goldsmith and published by FT Press. This book was released on 2003-04-28 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: The follow-up to Marshall Goldsmith's 500,000-copy bestseller The Leader of the Future, Global Leadership: The Next Generation systematically identifies what tomorrow's leaders will need to know, do and believe in order to successfully lead the global enterprise of the future. Drawing on the results of an extraordinary 2-year Accenture study of emerging business leaders, this book shows why the skills of today's global leaders won't be enough--and why tomorrow's leaders won't resemble today's. Goldsmith and his co-authors first identify five new "factors of leadership" and their implications: global thinking, appreciation of diversity, technological savvy, a willingness to partner and an openness to sharing leadership. They explain what it will mean to lead in an era where intellectual capital is the dominant source of value; how to lead people whose backgrounds and values may be radically dissimilar from yours; and why achieving personal self-mastery is now a fundamental prerequisite for leading others. From the evolution of "federated," semi-autonomous organizational structures to the personal leadership challenges now arising from globalism, this book offers unprecedented insights into the new challenges of leadership--and what it will take to meet them.
Download or read book Computerworld written by and published by . This book was released on 1998-08-10 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.
Book Synopsis 10 Commandments of Small-Business Success by : Marguerite M. Kirk
Download or read book 10 Commandments of Small-Business Success written by Marguerite M. Kirk and published by . This book was released on 1999 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Author Marguerite Kirk knows what it takes for a business to succeed. She has spent her professional life watching thousands of businesses fail.
Book Synopsis Fast Company The Rules of Business by : Fast Company's Editors and Writers
Download or read book Fast Company The Rules of Business written by Fast Company's Editors and Writers and published by Crown Currency. This book was released on 2005-10-18 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: From The Rules of Business Rule #1 The first rule of business is the same as the first rule of life: Adapt or die. “What gets measured, gets done.” —Peter Drucker Rule #8 Nothing is more overrated than a new idea. Ideas by themselves are worthless. It’s what you do with them that matters. “Bet on the jockey, not on the horse.” —Malcolm Forbes “Best practices usually aren’t.” —Christopher Locke, co-author, The Cluetrain Manifesto Rule #49 If it is not right, don’t do it; if it is not true, don’t say it. “If you think you’re too small to have an impact, try going to bed with a mosquito in the room.” —Dame Anita Roddick, founder, The Body Shop In THE RULES OF BUSINESS, Fast Company’s renowned editor in chief, John Byrne and the writers and editors of Fast Company, distill the major ideas and principles of the world of business into fifty-five essential rules. These rules are elaborated on and enhanced by quotes and insights from over 200 business leaders, practitioners, and thinkers into what is sure to be an essential desk reference for managers, professionals, and executives-to-be. Published on the tenth anniversary of the magazine, FAST COMPANY’S THE RULES OF BUSINESS features the essential principles behind today’s most important business topics, from customer service to innovation, from strategic thinking to leadership and management. The book introduces each category with a two-page commentary, and weaves two to four essential rules throughout every chapter. At the end of each chapter a boxed, bulleted “Fast Take” section gives readers specific takeaways they can use in their day-to-day work. The heart of each chapter, however, is the quotes and insights on the subject culled from the great minds in business, both living and historical—leaders and thinkers such as Machiavelli and Jack Welch, Adam Smith and his invisible hand and Tom Peters on marketing Me, Inc., Michael Porter on (what else?) strategy and A.G. Lafley, Jeff Bezos on the perils of hiring the wrong person and Bill Gates on the value of information technology, Anne Mulcahy and Warren Buffett, and many more. FAST COMPANY’S THE RULES OF BUSINESS is the ultimate desk reference.
Download or read book USBE/HE Professional written by and published by . This book was released on 1992 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt: USBE/HE Professional Edition is a bi-annual publication devoted to engineering, science and technology and to promoting opportunities in those fields for Black and Hispanic Americans.
Book Synopsis How to Really Deliver Superior Customer Service by : John R. Halbrooks
Download or read book How to Really Deliver Superior Customer Service written by John R. Halbrooks and published by Incorporated Publishing. This book was released on 1996 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Providing a real world education in the critical aspects of outstanding customer service, this book profiles service stars such as Dell Computer, Direct Tire Sales and Intuit Software. Exercises and worksheets enable the reader to test their customer service I.Q. and find out where and how their own strategies can be improved.
Download or read book Library Journal written by and published by . This book was released on 1997 with total page 900 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes, beginning Sept. 15, 1954 (and on the 15th of each month, Sept.-May) a special section: School library journal, ISSN 0000-0035, (called Junior libraries, 1954-May 1961). Also issued separately.
Book Synopsis Small Business by : Charles R. Kuehl
Download or read book Small Business written by Charles R. Kuehl and published by . This book was released on 1994 with total page 888 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Business America written by and published by . This book was released on 1994-08 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Inc. Magazine Presents how to Really Start Your Own Business by : David E. Gumpert
Download or read book Inc. Magazine Presents how to Really Start Your Own Business written by David E. Gumpert and published by Incorporated Publishing. This book was released on 1996 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: - Previous editions sold 60,000 copies
Book Synopsis Inc. Magazine Presents how to Really Create a Successful Marketing Plan by : David E. Gumpert
Download or read book Inc. Magazine Presents how to Really Create a Successful Marketing Plan written by David E. Gumpert and published by Incorporated Publishing. This book was released on 1996 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Step-by-step instruction plus real life examples of successful marketing strategies.
Book Synopsis Inc. Magazine Presents how to Really Create a Successful Business Plan by : David E. Gumpert
Download or read book Inc. Magazine Presents how to Really Create a Successful Business Plan written by David E. Gumpert and published by Incorporated Publishing. This book was released on 1996 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive step-by-step guide takes you through the critical business planning issues of company strategy: What's your Identity? Marketing issues: Who are the buyers? Product/Service issues: What are you selling? Sales and promotion issues: How do you sell? and financial issues: How are you doing?
Download or read book Forthcoming Books written by Rose Arny and published by . This book was released on 1998 with total page 1578 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :United States. Congress. Senate. Office of Management and Budget. Executive Office of the President Publisher : ISBN 13 :9780160944192 Total Pages :1886 pages Book Rating :4.9/5 (441 download)
Book Synopsis 2017 Catalog of Federal Domestic Assistance by : United States. Congress. Senate. Office of Management and Budget. Executive Office of the President
Download or read book 2017 Catalog of Federal Domestic Assistance written by United States. Congress. Senate. Office of Management and Budget. Executive Office of the President and published by . This book was released on 2017 with total page 1886 pages. Available in PDF, EPUB and Kindle. Book excerpt: Identifies and describes specific government assistance opportunities such as loans, grants, counseling, and procurement contracts available under many agencies and programs.
Book Synopsis Enterprising Nonprofits by : J. Gregory Dees
Download or read book Enterprising Nonprofits written by J. Gregory Dees and published by John Wiley & Sons. This book was released on 2002-03-14 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: A hands-on resource that shows nonprofits how to adopt entrepreneurial behaviors and techniques The rising spirit of social entrepreneurship has created all kinds of new opportunities for nonprofit organizations. But at the same time, many are discovering more than their share of challenges as well. This essential book will help anyone in the field gain the necessary skills to meet these challenges. Written by the leading thinkers and practitioners in the field, Enterprising Nonprofits offers concise and engaging explanations of the most successful business tools being used by nonprofits today. The authors clearly describe all the concepts so you'll be able to embrace the methods of social enterprise for your organization. With this book, you'll learn how to use practical business techniques to dramatically improve the performance of your nonprofit. Praise for Enterprising Nonprofits "I can't imagine a better team to bring powerful insights and practical guidance to social entrepreneurs. Readers will be inspired by the examples, and then they will roll up their sleeves to apply the many useful management tools in this engaging book."-Rosabeth Moss Kanter, Harvard Business School, Author of Evolve!: Succeeding in the Digital Culture of Tomorrow "In one book, Enterprising Nonprofits does for social entrepreneurs what countless volumes have done for entrepreneurs in the business sector. A wonderful mixture of analysis, practical advice, and inspiration."-Paul Brest, President, William and Flora Hewlett Foundation All of the royalties from this book will be used by the Ewing Marion Kauffman Foundation to support continuing work on social entrepreneurship.
