Work Talk

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We Can’t Talk about That at Work!

Author : Mary-Frances Winters
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523094273
Total Pages : 185 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis We Can’t Talk about That at Work! by : Mary-Frances Winters

Download or read book We Can’t Talk about That at Work! written by Mary-Frances Winters and published by Berrett-Koehler Publishers. This book was released on 2017-04-23 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Instead of shutting down any mention of taboo topics, Mary-Frances Winters shows how to structure intentional conversations about them, so people can safely confront biases and stereotypes and create stronger, more inclusive organizations. Politics, religion, race - we can't talk about topics like these at work, right? But in fact, these conversations are happening all the time, either in real life or virtually via social media. And if they aren't handled effectively, they can become more polarizing and divisive, impacting productivity, engagement, retention, teamwork, and even employees' sense of safety in the workplace. But you can turn that around and address difficult topics in a way that brings people together instead of driving them apart. As a thought leader in the field of diversity and inclusion, Mary-Frances Winters has been helping clients create inclusive environments for over three decades. In this concise and powerful book, she shows you how to lay the groundwork for having bold, inclusive conversations. Even with the best of intentions, you can't just start talking about taboo topics - that's wandering into a minefield. Winters offers exercises and tools to help you become aware of how your cultural background has shaped your perceptions and habits and to increase your understanding of how people from other cultures may differ from you, particularly when it comes to communicating and handling conflict. Once you're ready (you can take the self-assessment included in the book to make sure), Winters gives detailed instructions on exactly how to structure these conversations. She emphasizes that this is a process, not a destination—you may not be able to resolve major issues nicely and neatly in just one conversation. And while the process is important, so is intent. She urges readers to “come from your heart, learn from your mistakes, and continue to contribute to making this a more inclusive world for all.”

How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job

Author : Leil Lowndes
Publisher : McGraw Hill Professional
ISBN 13 : 1260108449
Total Pages : 369 pages
Book Rating : 4.2/5 (61 download)

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Book Synopsis How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job by : Leil Lowndes

Download or read book How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job written by Leil Lowndes and published by McGraw Hill Professional. This book was released on 2018-10-12 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the bestselling author of How to Talk to Anyone comes a book dedicated to helping business professionals at any level communicate for success on the jobYou face tough communication challenges every day at work, both in person and online—a toxic boss, backstabbing coworkers, office politics, and much more. Here are immediate, effective, eye-opening actions you can take to resolve those infuriating problems. You will find stories and examples drawn from corporate communications consultant Leil Lowndes’s more than 20 years of training business professionals, from entry-level new hires to CEOs. To succeed today, you must exhibit these crucial qualities, the 5 Cs:CONFIDENCE 10 ways to show your boss and colleagues you are 100 percent self-assured and can achieve whatever you want—and reinforce this image throughout your entire working relationshipCARING 14 strategies to demonstrate you care about your colleagues and the company because “people don’t care how much you know until they know how much you care” CLARITY 12 techniques to get your ideas across clearly—and ensure you understand everybody you work withCREDIBILITY14 methods to win the trust and respect of everyone at your company—and impress people who find you on the web COEXISTENCE (WITH CRUEL BOSSES & CRAZY COLLEAGUES)21 tactics to confront the number one workplace nightmare and come out shiningPlus one final astonishing technique to guarantee success and happiness in your professional life. After you’ve mastered the unique “bag of little tricks” in this book, you will know How to Talk to Anyone at Work!

Yes, You Can Talk about Mental Health at Work

Author : Melissa Doman Ma
Publisher : Welbeck Balance
ISBN 13 : 9781789563030
Total Pages : 256 pages
Book Rating : 4.5/5 (63 download)

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Book Synopsis Yes, You Can Talk about Mental Health at Work by : Melissa Doman Ma

Download or read book Yes, You Can Talk about Mental Health at Work written by Melissa Doman Ma and published by Welbeck Balance. This book was released on 2021-10-12 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is for anyone who wants to understand why we need to talk about mental health at work... and how to have constructive dialogue in the workplace.

Talk and Work It Out

Author : Cheri J. Meiners, M.Ed.
Publisher : Free Spirit Publishing
ISBN 13 : 1575425254
Total Pages : 40 pages
Book Rating : 4.5/5 (754 download)

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Book Synopsis Talk and Work It Out by : Cheri J. Meiners, M.Ed.

Download or read book Talk and Work It Out written by Cheri J. Meiners, M.Ed. and published by Free Spirit Publishing. This book was released on 2014-12-16 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: Clear, simple language and realistic illustrations teach children the process of peaceful conflict resolution.

Type Talk at Work (Revised)

Author : Otto Kroeger
Publisher : Delta
ISBN 13 : 0307574148
Total Pages : 298 pages
Book Rating : 4.3/5 (75 download)

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Book Synopsis Type Talk at Work (Revised) by : Otto Kroeger

Download or read book Type Talk at Work (Revised) written by Otto Kroeger and published by Delta. This book was released on 2009-10-21 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: What’s Your Type at Work? Are you one of those organized people who always complete your projects before they are due? Or do you put off getting the job done until the very last possible moment? Is your boss someone who readily lets you know how you are doing? Or does she always leave you unsure of precisely where you stand? Do you find that a few people on your team are incredibly creative but can never seem to get to a meeting on time? Do others require a specific agenda at the meeting in order to focus on the job at hand? Bestselling authors Otto Kroeger and Janet Thuesen make it easy to recognize your own type and those of your co-workers in Type Talk at Work, a revolutionary guide to understanding your workplace and thriving in it. fully revised and updated for its 10th anniversary, this popular classic now features a new chapter on leadership, showing you how to be more effective on the job. Get the most out of your employees—and employers—using the authors’ renowned expertise on typology. With Type Talk at Work, you’ll never look at the office the same way again!

Metrics at Work

Author : Angèle Christin
Publisher : Princeton University Press
ISBN 13 : 0691200009
Total Pages : 268 pages
Book Rating : 4.6/5 (912 download)

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Book Synopsis Metrics at Work by : Angèle Christin

Download or read book Metrics at Work written by Angèle Christin and published by Princeton University Press. This book was released on 2020-06-30 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: The starkly different ways that American and French online news companies respond to audience analytics and what this means for the future of news When the news moved online, journalists suddenly learned what their audiences actually liked, through algorithmic technologies that scrutinize web traffic and activity. Has this advent of audience metrics changed journalists’ work practices and professional identities? In Metrics at Work, Angèle Christin documents the ways that journalists grapple with audience data in the form of clicks, and analyzes how new forms of clickbait journalism travel across national borders. Drawing on four years of fieldwork in web newsrooms in the United States and France, including more than one hundred interviews with journalists, Christin reveals many similarities among the media groups examined—their editorial goals, technological tools, and even office furniture. Yet she uncovers crucial and paradoxical differences in how American and French journalists understand audience analytics and how these affect the news produced in each country. American journalists routinely disregard traffic numbers and primarily rely on the opinion of their peers to define journalistic quality. Meanwhile, French journalists fixate on internet traffic and view these numbers as a sign of their resonance in the public sphere. Christin offers cultural and historical explanations for these disparities, arguing that distinct journalistic traditions structure how journalists make sense of digital measurements in the two countries. Contrary to the popular belief that analytics and algorithms are globally homogenizing forces, Metrics at Work shows that computational technologies can have surprisingly divergent ramifications for work and organizations worldwide.

Rest

Author : Alex Soojung-Kim Pang
Publisher : Basic Books
ISBN 13 : 046509659X
Total Pages : 322 pages
Book Rating : 4.4/5 (65 download)

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Book Synopsis Rest by : Alex Soojung-Kim Pang

Download or read book Rest written by Alex Soojung-Kim Pang and published by Basic Books. This book was released on 2016-12-06 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Rest is such a valuable book. If work is our national religion, Pang is the philosopher reintegrating our bifurcated selves."---Arianna Huffington, New York Times Book Review Overwork is the new normal. Rest is something to do when the important things are done—but they are never done. Looking at different forms of rest, from sleep to vacation, Silicon Valley futurist and business consultant Alex Soojung-Kim Pang dispels the myth that the harder we work the better the outcome. He combines rigorous scientific research with a rich array of examples of writers, painters, and thinkers—from Darwin to Stephen King—to challenge our tendency to see work and relaxation as antithetical. "Deliberate rest," as Pang calls it, is the true key to productivity, and will give us more energy, sharper ideas, and a better life. Rest offers a roadmap to rediscovering the importance of rest in our lives, and a convincing argument that we need to relax more if we actually want to get more done.

Can We Talk?

Author : Roberta Chinsky Matuson
Publisher : Kogan Page Publishers
ISBN 13 : 1398601314
Total Pages : 229 pages
Book Rating : 4.3/5 (986 download)

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Book Synopsis Can We Talk? by : Roberta Chinsky Matuson

Download or read book Can We Talk? written by Roberta Chinsky Matuson and published by Kogan Page Publishers. This book was released on 2021-09-03 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: WINNER: Independent Press Award 2022 - Career Are you avoiding an uncomfortable conversation at work? If you're an executive or a team leader, strengthening your organization's ability to have difficult conversations is necessary and worth the discomfort. The key to successful dialogue starts and ends with changing the conversation. Recognizing that it takes two people to engage in meaningful outcomes, Can We Talk? outlines what each contributor needs to do to achieve the best possible result. Using examples from everyday work situations, this book offers guidance on how to create the right conditions for a meaningful discussion. The author identifies the seven key principles that enable both parties to gain a deeper understanding of what the other person may be thinking and will help establish their point of view more clearly: confidence, clarity, compassion, curiosity, compromise, credibility, courage. Can We Talk? includes examples and advice from those who have been there and thrived, as well as lessons learned from conversation failures and example scripts of productive conversations. Readers will learn how to prepare, start and manage the potentially challenging exchange of words that typically occur at work, and come away with an understanding that for any conversation to take place, both parties must be engaged.

Brave New Work

Author : Aaron Dignan
Publisher : Penguin
ISBN 13 : 0525536213
Total Pages : 304 pages
Book Rating : 4.5/5 (255 download)

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Book Synopsis Brave New Work by : Aaron Dignan

Download or read book Brave New Work written by Aaron Dignan and published by Penguin. This book was released on 2019-02-19 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: “This is the management book of the year. Clear, powerful and urgent, it's a must read for anyone who cares about where they work and how they work.” —Seth Godin, author of This is Marketing “This book is a breath of fresh air. Read it now, and make sure your boss does too.” —Adam Grant, New York Times bestselling author of Give and Take, Originals, and Option B with Sheryl Sandberg When fast-scaling startups and global organizations get stuck, they call Aaron Dignan. In this book, he reveals his proven approach for eliminating red tape, dissolving bureaucracy, and doing the best work of your life. He’s found that nearly everyone, from Wall Street to Silicon Valley, points to the same frustrations: lack of trust, bottlenecks in decision making, siloed functions and teams, meeting and email overload, tiresome budgeting, short-term thinking, and more. Is there any hope for a solution? Haven’t countless business gurus promised the answer, yet changed almost nothing about the way we work? That’s because we fail to recognize that organizations aren’t machines to be predicted and controlled. They’re complex human systems full of potential waiting to be released. Dignan says you can’t fix a team, department, or organization by tinkering around the edges. Over the years, he has helped his clients completely reinvent their operating systems—the fundamental principles and practices that shape their culture—with extraordinary success. Imagine a bank that abandoned traditional budgeting, only to outperform its competition for decades. An appliance manufacturer that divided itself into 2,000 autonomous teams, resulting not in chaos but rapid growth. A healthcare provider with an HQ of just 50 people supporting over 14,000 people in the field—that is named the “best place to work” year after year. And even a team that saved $3 million per year by cancelling one monthly meeting. Their stories may sound improbable, but in Brave New Work you’ll learn exactly how they and other organizations are inventing a smarter, healthier, and more effective way to work. Not through top down mandates, but through a groundswell of autonomy, trust, and transparency. Whether you lead a team of ten or ten thousand, improving your operating system is the single most powerful thing you can do. The only question is, are you ready?

The Work of Living

Author : Maximillian Alvarez
Publisher : OR Books
ISBN 13 : 9781682193235
Total Pages : 260 pages
Book Rating : 4.1/5 (932 download)

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Book Synopsis The Work of Living by : Maximillian Alvarez

Download or read book The Work of Living written by Maximillian Alvarez and published by OR Books. This book was released on 2022-08-23 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: As COVID-19 swept across the globe with merciless force, it was working people who kept the world from falling apart. Deemed "essential" by a system that has shown just how much it needs our labor but has no concern for our lives, workers sacrificed--and many were sacrificed--to keep us fed, to keep our shelves stocked, to keep our hospitals and transit running, to care for our loved ones, and so much more. But when we look back at this particular moment, when we try to write these days into history for ourselves and for future generations, whose voices will go on the record? Whose stories will be remembered? In late 2020 and early 2021, at what was then the height of the pandemic, Maximillian Alvarez conducted a series of intimate interviews with workers of all stripes, from all around the US--from Kyle, a sheet metal worker in Kentucky; to Mx. Pucks, a burlesque performer and producer in Seattle; to Nick, a gravedigger in New Jersey. As he does in his widely celebrated podcast, Working People, Alvarez spoke with them about their lives, their work, and their experiences living through a year when the world itself seemed to break apart. Those conversations, documented in these pages, are at times meandering, sometimes funny or philosophical, occasionally punctured by pain so deep that it hurts to read them. Filled with stories of struggle and strength, fear and loss, love and rage, The Work of Living is a deeply human history of one of the defining events of the 21st century told by the people who lived it.

Inclusive Conversations

Author : Mary-Frances Winters
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523088818
Total Pages : 215 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis Inclusive Conversations by : Mary-Frances Winters

Download or read book Inclusive Conversations written by Mary-Frances Winters and published by Berrett-Koehler Publishers. This book was released on 2020-07-28 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: "What is impressive is not only how Winters builds a case for the urgency and need for bold, inclusive conversations but that she also gives specific strategies and competencies to turn her theory into practice.” —Dr. Sheila Robinson, publisher and CEO, Diversity Woman Media Effective dialogue across different dimensions of diversity, such as race, gender, age, religion, or sexual orientation, fosters a sense of belonging and inclusion, which in turn leads to greater productivity, performance, and innovation. Whether in the workplace, faith communities, or educational settings, our differences can tear us apart rather than bring us together if we do not know how to communicate. Recognizing our collective responsibility to earnestly address our differences and increase understanding and empathy will not only enhance organizational goals but will also lead to a healthier, kinder, and more compassionate world. Award-winning diversity, equity, and inclusion consultant Mary-Frances Winters has been leading workshops on what she calls Bold, Inclusive Conversations for years. In this book she offers specific dialogue strategies to foster greater understanding on the following topics: • Recognizing the importance of creating equity and sharing power • Dealing with the "fragility" of dominant groups--their discomfort in engaging with historically subordinated groups • Addressing the exhaustion historically marginalized groups feel from constantly explaining their different lived experience • Exploring how to build trust and create psychologically safe spaces for dialogue This guide is comprehensive for anyone who wants to break down the barriers that separate us and facilitate discussions on potentially polarizing topics.

Beyond Bullsh*t

Author :
Publisher : Stanford University Press
ISBN 13 : 0804763127
Total Pages : 169 pages
Book Rating : 4.8/5 (47 download)

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Book Synopsis Beyond Bullsh*t by :

Download or read book Beyond Bullsh*t written by and published by Stanford University Press. This book was released on 2008 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: Straight-talk at work! Grumblings in offices everywhere suggest that we crave more, but don't get often enough of it. Beyond Bullsh*t reveals the dynamics of bullsh*t and why it has become the corporate etiquette of choice. It also explains how telling it straight contributes to personal well-being and business success. After decades of research and consulting, Samuel A. Culbert is convinced that straight-talk at work is possible. But it requires more than luck and willing people. Straight-talk is the product of thoughtful, caring relationships, built upon trust and commitment. There's no greater contribution to operational effectiveness and success than conversations in which people with conflicting viewpoints discuss their differences forthrightly. Readers will be engaged and delighted as the text demystifies the obstacles to getting beyond bullsh*t and guides them in developing straight-talk relationships. Further details are available at www.straighttalkatwork.com.

How the Way We Talk Can Change the Way We Work

Author : Robert Kegan
Publisher : John Wiley & Sons
ISBN 13 : 9780787958664
Total Pages : 256 pages
Book Rating : 4.9/5 (586 download)

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Book Synopsis How the Way We Talk Can Change the Way We Work by : Robert Kegan

Download or read book How the Way We Talk Can Change the Way We Work written by Robert Kegan and published by John Wiley & Sons. This book was released on 2001-07-02 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why is the gap so great between our hopes, our intentions, even ourdecisions-and what we are actually able to bring about? Even whenwe are able to make important changes-in our own lives or thegroups we lead at work-why are the changes are so frequentlyshort-lived and we are soon back to business as usual? What can wedo to transform this troubling reality? In this intensely practical book, Harvard psychologists RobertKegan and Lisa Laskow Lahey take us on a carefully guided journeydesigned to help us answer these very questions. And not justgenerally, or in the abstract. They help each of us arrive at ourown particular answers that can solve the puzzling gap between whatwe intend and what we are able to accomplish. How the Way WeTalk Can Change the Way We Work provides you with the tools tocreate a powerful new build-it-yourself mental technology.

The Asshole Survival Guide

Author : Robert I. Sutton
Publisher : HarperCollins
ISBN 13 : 1328695921
Total Pages : 229 pages
Book Rating : 4.3/5 (286 download)

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Book Synopsis The Asshole Survival Guide by : Robert I. Sutton

Download or read book The Asshole Survival Guide written by Robert I. Sutton and published by HarperCollins. This book was released on 2017-09-12 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: “This book is a contemporary classic—a shrewd and spirited guide to protecting ourselves from the jerks, bullies, tyrants, and trolls who seek to demean. We desperately need this antidote to the a-holes in our midst.”—Daniel H. Pink, best-selling author of To Sell Is Human and Drive How to avoid, outwit, and disarm assholes, from the author of the classic The No Asshole Rule As entertaining as it is useful, The Asshole Survival Guide delivers a cogent and methodical game plan for anybody who feels plagued by assholes. Sutton starts with diagnosis—what kind of asshole problem, exactly, are you dealing with? From there, he provides field-tested, evidence-based, and often surprising strategies for dealing with assholes—avoiding them, outwitting them, disarming them, sending them packing, and developing protective psychological armor. Sutton even teaches readers how to look inward to stifle their own inner jackass. Ultimately, this survival guide is about developing an outlook and personal plan that will help you preserve the sanity in your work life, and rescue all those perfectly good days from being ruined by some jerk. “Thought-provoking and often hilarious . . . An indispensable resource.”—Gretchen Rubin, best-selling author of The Happiness Project and Better Than Before “At last . . . clear steps for rejecting, deflecting, and deflating the jerks who blight our lives . . . Useful, evidence-based, and fun to read.”—Robert Cialdini, best-selling author of Influence and Pre-Suasion

Bring Your Whole Self To Work

Author : Mike Robbins
Publisher : Hay House, Inc
ISBN 13 : 1401952364
Total Pages : 225 pages
Book Rating : 4.4/5 (19 download)

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Book Synopsis Bring Your Whole Self To Work by : Mike Robbins

Download or read book Bring Your Whole Self To Work written by Mike Robbins and published by Hay House, Inc. This book was released on 2018-05-01 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today’s work environment, the lines between our professional and personal lives are blurred more than ever before. Whatever is happening to us outside of our workplace—whether stressful, painful, or joyful—follows us into work as well. We may think we have to keep these realities under wraps and act as if we “have it all together.” But as Mike Robbins explains, we can work better, lead better, and be more engaged and fulfilled if—instead of trying to hide who we are—we show up fully and authentically. Mike, a sought-after motivational speaker and business consultant, has spent more than 15 years researching, writing, and speaking about essential human experiences and high performance in the workplace. His clients have ranged from Google to Citibank, from the U.S. Department of Labor to the San Francisco Giants. From small start-ups in Silicon Valley to family-owned businesses in the Midwest. From what he’s seen and studied over the years, Mike believes that for us to thrive professionally, we must be willing to bring our whole selves to the work that we do. Bringing our whole selves to work means acknowledging that we’re all vulnerable, imperfect human beings doing the best we can. It means having the courage to take risks, speak up, have compassion, ask for help, connect with others in a genuine way, and allow ourselves to be truly seen. In this book, Mike outlines five principles we can use to approach our own work in this spirit of openness and humanity, and to help the people we work with feel safe enough to do the same, so that the teams and organizations we’re a part of can truly succeed. “This book will offer you insights, ideas, and tools to inspire you to bring all of who you are to the work that you do—regardless of where you work, what kind of work you do, and with whom you do it. And, if you’re an owner, leader, or just someone who wants to have influence on those around you—this book will also give you specific techniques for how to build or enhance your team’s culture in such a way that encourages others to bring all of who they are to work.”

Healing at Work

Author : Martha I. Finney
Publisher :
ISBN 13 : 9781951744731
Total Pages : 260 pages
Book Rating : 4.7/5 (447 download)

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Book Synopsis Healing at Work by : Martha I. Finney

Download or read book Healing at Work written by Martha I. Finney and published by . This book was released on 2021-03-25 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is it possible growing up in a dysfunctional home may be hurting your career in countless hidden ways? Rise Above Your Past and Build the Career You Deserve! Did you grow up in a dysfunctional or chaotic childhood that made you feel uncertain, unloved, unsafe, anxious, never good enough or something else negative about yourself? Are you shocked to discover that you still experience these feelings in your career? Perhaps you are unaware to how much your difficult childhood can keep you from what you most desire professionally. Are limiting beliefs and outdated behavior patterns getting in the way of the career success that you deserve? Do the stress and worry you experience at work rob you of your joy and self-acceptance? Has your career stalled, and you don't know why? Maybe you are just exhausted from being drained at work. You don't have to be consciously or unconsciously imprisoned by your past. No matter how bad it was. And you're not alone! Healing at Work: A Guide to Using Career Conflicts to Overcome Your Past and Build the Future You Deserve, by career experts Susan Schmitt Winchester and Martha I. Finney, gives you the skills and insights you need to thrive in your career and in life. Building on the principles that "damaged is not doomed" and "the rest of your life is yours," Winchester and Finney incorporate world-class career advice, principles of positive psychology and the latest research in neuroplasticity to help you see how you can use your career and workplace experiences to build the life of happiness and success that you desire. In Healing at Work, you'll learn how to create the life and career that you deserve, based on discovering deeper levels of self-acceptance, joy, optimism, and meaning.

Mindful Work

Author : David Gelles (Business journalist)
Publisher : Houghton Mifflin Harcourt
ISBN 13 : 0544227220
Total Pages : 309 pages
Book Rating : 4.5/5 (442 download)

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Book Synopsis Mindful Work by : David Gelles (Business journalist)

Download or read book Mindful Work written by David Gelles (Business journalist) and published by Houghton Mifflin Harcourt. This book was released on 2015 with total page 309 pages. Available in PDF, EPUB and Kindle. Book excerpt: An investigation of the growing trend among major companies, including Fortune 100 giants, to promote mindful activities like meditation and yoga in the workplace, and its often surprising effects on productivity, strategy, and employees' mental health.