Work-life Balance Among Cruise Ship Crews

Download Work-life Balance Among Cruise Ship Crews PDF Online Free

Author :
Publisher : Diplomica Verlag
ISBN 13 : 3842862393
Total Pages : 139 pages
Book Rating : 4.8/5 (428 download)

DOWNLOAD NOW!


Book Synopsis Work-life Balance Among Cruise Ship Crews by : Christoph Sch„del

Download or read book Work-life Balance Among Cruise Ship Crews written by Christoph Sch„del and published by Diplomica Verlag. This book was released on 2011 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt: The concepts of work-life balance are a popular and in nowadays one of the most extensively discussed areas in organizational management as a consequence of its association with individual benefits, e.g. prevent burn-out, and organizational costs. The core aim of this study is to examine the impact of the unique working and living environment of cruise ships towards the physical and emotional exhaustion of their crews. In order to explain these, the study investigates traditional theories of Maslow and Herzberg, considers real life experiences of current and former crew members and takes a look on the most common statements of work-life balance. Although a lot of research work has been done in this field there seems to be a need to extend those to seafarers. In this paper a quantitative research approach has been used to expose knowledge about which factors influence, and to what extent they influence seafarers' well-being in terms of the balance between work and life. 171 current and former crew members participated at an online questionnaire and four additional interviews have been conducted. Significant results were found throughout the study and its results indicated that even though some recreation facilities regulated by ILO, and provided by the cruise companies do already exist, there is a high need to continue developing practices to positively influence the relief of stress in order to ensure a balanced relationship between work and life at sea.

Managing Human Resources in the Shipping Industry

Download Managing Human Resources in the Shipping Industry PDF Online Free

Author :
Publisher : Routledge
ISBN 13 : 1317578740
Total Pages : 253 pages
Book Rating : 4.3/5 (175 download)

DOWNLOAD NOW!


Book Synopsis Managing Human Resources in the Shipping Industry by : Jiangang Fei

Download or read book Managing Human Resources in the Shipping Industry written by Jiangang Fei and published by Routledge. This book was released on 2018-04-17 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: Each industry faces unique human resource management challenges and opportunities and in shipping these include a global labour market and global unionism, long periods spent at sea, and health and safety issues resulting from a variety of risks. This book explores all the key aspects of human resource management in the shipping industry and how they specifically relate to the shipping workforce. The book also discusses the practices and issues associated with recruitment, training and development, and retention of personnel and knowledge in the shipping industry. In addition, the book addresses the human resource management challenges faced by the industry, including achieving work–life balance, maintaining employee health and wellbeing, managing risk and crisis, and applying knowledge management principles. With case studies in chapters exploring how the principles have been put into practice in the real world and discussion questions to prompt further enquiry, this book will be of great interest to students and academics of maritime studies and human resource management more broadly as well as professionals in the shipping industry.

Modern Ship Engineering, Design and Operations

Download Modern Ship Engineering, Design and Operations PDF Online Free

Author :
Publisher : BoD – Books on Demand
ISBN 13 : 1839694726
Total Pages : 107 pages
Book Rating : 4.8/5 (396 download)

DOWNLOAD NOW!


Book Synopsis Modern Ship Engineering, Design and Operations by : Carlos Reusser

Download or read book Modern Ship Engineering, Design and Operations written by Carlos Reusser and published by BoD – Books on Demand. This book was released on 2021-12-22 with total page 107 pages. Available in PDF, EPUB and Kindle. Book excerpt: Some marine propulsion systems are based on thermal machines that operate under the diesel cycle. Their main advantages, compared to other propulsion systems based on thermal machines, are low specific fuel consumption and greater thermal efficiency. However, their main disadvantages lie in the emissions produced by combustion, such as carbon dioxide (CO2), sulfur oxide (SOx), and nitrogen oxide (NOx). Over the last decade, the International Maritime Organization (IMO) has adopted a series of regulations to reduce these emissions based on the introduction of several energy efficiency designs and operational indicators. In this context, this book focuses on the design and operation efficiency of ships through an analysis of the main propulsion systems. It discusses the use of alternative fuels as well as the integration of hybrid and fully electric propulsion systems.

ICBLP 2019

Download ICBLP 2019 PDF Online Free

Author :
Publisher : European Alliance for Innovation
ISBN 13 : 1631901990
Total Pages : 1166 pages
Book Rating : 4.6/5 (319 download)

DOWNLOAD NOW!


Book Synopsis ICBLP 2019 by : Zulidiana D. Rusnalasari

Download or read book ICBLP 2019 written by Zulidiana D. Rusnalasari and published by European Alliance for Innovation. This book was released on 2019-10-16 with total page 1166 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are delighted to introduce the proceedings of the First edition of the 2019 European Alliance for Innovation (EAI) The International conference on business, law, and pedagogy (ICBLP 2019). The International conference on business, law, and pedagogy accepts the papers in the three thematic areas with multiple research approaches and methodologies. The conference provides a platform for wide-ranging issues, which captures contemporary developments in business, law and pedagogy within which a wide range of networking opportunities can be nurtured for the advancement of future research and global collaboration. This approach is now vital in research endeavours as business, law and pedagogy practices are increasingly prone to an era of cross-fertilization through meaningful multi-disciplinary collaborations We strongly believe that ICBLP conference provides a good forum for all researcher, developers and practitioners to discuss all science and technology aspects that are relevant to smart grids. We also expect that the future ICBLP 2019 conference will be as successful and stimulating, as indicated by the contributions presented in this volume.

Work-life Balance On-board Cruise Ships

Download Work-life Balance On-board Cruise Ships PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (122 download)

DOWNLOAD NOW!


Book Synopsis Work-life Balance On-board Cruise Ships by : Carolin Lütkenhaus

Download or read book Work-life Balance On-board Cruise Ships written by Carolin Lütkenhaus and published by . This book was released on 2019 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Cruise Confidential

Download Cruise Confidential PDF Online Free

Author :
Publisher : Travelers' Tales
ISBN 13 : 193236160X
Total Pages : 386 pages
Book Rating : 4.9/5 (323 download)

DOWNLOAD NOW!


Book Synopsis Cruise Confidential by : Brian David Bruns

Download or read book Cruise Confidential written by Brian David Bruns and published by Travelers' Tales. This book was released on 2008 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bruns spills the dirt--or in this case, the dirty water--on those romantic, fun-filled vacations at sea in this hilarious chronicle of the year he spent working for Carnival Cruise Lines. In this breezy expos, readers go below the waterline, where the crew lives, eats, wars, and parties.

Cruise Ship Tourism, 2nd Edition

Download Cruise Ship Tourism, 2nd Edition PDF Online Free

Author :
Publisher : CABI
ISBN 13 : 1780646089
Total Pages : 623 pages
Book Rating : 4.7/5 (86 download)

DOWNLOAD NOW!


Book Synopsis Cruise Ship Tourism, 2nd Edition by : Ross Dowling

Download or read book Cruise Ship Tourism, 2nd Edition written by Ross Dowling and published by CABI. This book was released on 2017-01-25 with total page 623 pages. Available in PDF, EPUB and Kindle. Book excerpt: Completely updated and revised, Cruise Ship Tourism, 2nd Edition covers the economic, social and environmental impacts of cruising, combining the latest knowledge and research to provide a comprehensive account of the subject. Despite the industry growing rapidly, there is a substantial gap in the related literature, and this book addresses the key issues for researchers, students and industry professionals. A valuable 'one-stop-shop' for those interested in cruise ships and maritime tourism, this new edition from major names in the field is also an invaluable resource for anyone concerned more widely with tourism and business development.

The Truth about Cruise Ships

Download The Truth about Cruise Ships PDF Online Free

Author :
Publisher :
ISBN 13 : 9780981843612
Total Pages : 289 pages
Book Rating : 4.8/5 (436 download)

DOWNLOAD NOW!


Book Synopsis The Truth about Cruise Ships by : Jay Herring

Download or read book The Truth about Cruise Ships written by Jay Herring and published by . This book was released on 2011-12-01 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Author's hurricane and flooding video aired on national television by ABC's Nightline to 3.9 million people. A finalist in the Global eBook Awards, this is a behind-the-scenes look at cruise ships in a way that's never been done before. Some of the stories are shocking, some are enlightening, but most are just laugh-out-loud entertaining. This tour behind those "Crew Only" doors will reveal: - How romance on a cruise ship is unlike anywhere else - The insane things passengers do - Why alcohol is mandatory at sea - How nude cruises compare to Christian cruises - A first hand account of damage from getting caught in a hurricane Jay Herring was an American senior officer and one of the few who had physical access to the entire ship. He worked with every department and every senior officer, including the captain. His wife worked in the casino, and combined they worked for Carnival Cruise Lines for 10 years and sailed on over 503 cruises. If you've ever wondered what happens below deck on a cruise ship, then get ready to laugh through an experience unlike any other! . . Chapter 1 How Easy Is Romance on a Cruise Ship? I had been onboard my first ship for five days when I went to the crew bar and met a woman from Trinidad and Tobago. She was a black woman and she was overweight, maybe even a little flabby, but such a sweetheart. I saw her the next night in the crew bar and she looked upset so I went over and sat down. "What's wrong?" I asked. "I just had an argument with the chief purser," she said with her Caribbean accent. "That's too bad." "Yes, I do not get along with the pursers on this ship very well," she said, starting to tear up a little. "I do not have many friends onboard." Although I liked her, I could understand why others might shy away. She had slow, almost voodoo-like mannerisms that bordered on creepy. But she was so easy to talk to and, like me, perfectly content to sit and talk one on one. "So do you have a girlfriend?" she asked, changing the subject. "No." "Have you been with anyone on the ship yet?" "Nope. It's actually been twelve years since I slept with someone." "Come on now." "It's true." I said, and then told her why (more on that later). "Hmm. That's fascinating. You know, I used to sleep with a skinny white guy from England on my last ship. You remind me of him." "Oh, yeah?" "He and I had lots of fun, and I never left him unsatisfied. I may not look it, but I'm actually a really good lover." "You don't say." "I've been with lots of men in my day. I'm forty-one, after all. And in my years, I've learned exactly what men like and how to please them. And now"-she took a sip of her drink-"and now all the men I sleep with are extremely satisfied." I had always imagined athletic girls-especially flexible athletic girls-to be the best lovers. But this lady from Trinidad had me rethinking that assumption. Maybe it was just another one of the after effects of abstinence, but those voodoo mannerisms were now bordering on sensual. "Would you like to have sex with me?" she asked, taking another sip of her drink. "We could go to my cabin right now." Woodrow. I couldn't believe how quickly the opportunity had presented itself. "I might be interested in that." "Might?" "Yeah." "But not right now?" "Yeah, not just yet." "Okay, well, you think about it and I'll call you later this week." She got up and left me at the table, alone with my thoughts. My cabin phone rang at 8:00 p.m. two days later. "Hi, it's me," she said. "How are you?" "I'm good. How are you?" I responded. "Good, good. Are you ready to do what we talked about the other night?" she asked, wasting no time on idle chit-chat...

The Business and Management of Ocean Cruises

Download The Business and Management of Ocean Cruises PDF Online Free

Author :
Publisher : CABI
ISBN 13 : 1845938453
Total Pages : 291 pages
Book Rating : 4.8/5 (459 download)

DOWNLOAD NOW!


Book Synopsis The Business and Management of Ocean Cruises by : Michael Vogel

Download or read book The Business and Management of Ocean Cruises written by Michael Vogel and published by CABI. This book was released on 2012 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: After decades of solid growth, the worldwide ocean cruise sector has become a noticeable economic factor and a significant employer. In the way it combines social, technological and natural systems to form its products, cruise tourism is an increasingly attractive area of study; particularly with regards to the managerial challenges posed by the interaction of these systems. This book brings together industry know-how, managerial experience and academic rigour to cover some of the most important and interesting managerial challenges associated with ocean cruises.

The Business and Management of Ocean Cruises

Download The Business and Management of Ocean Cruises PDF Online Free

Author :
Publisher : CABI
ISBN 13 : 9781845938468
Total Pages : 275 pages
Book Rating : 4.9/5 (384 download)

DOWNLOAD NOW!


Book Synopsis The Business and Management of Ocean Cruises by : Michael Vogel, Alexis Papathanassis and Ben Wolber

Download or read book The Business and Management of Ocean Cruises written by Michael Vogel, Alexis Papathanassis and Ben Wolber and published by CABI. This book was released on 2012 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is divided into six parts, which are organized to guide the reader step by step from the macro level of the cruise industry to the micro level of operations management on board cruise ships. Part I (chapters 1-4) sets the scene for the book by characterizing the conditions under which cruise lines operate. Part II (chapters 5-8) includes four chapters that address issues of significance for corporate managers in the cruise sector. Part III (chapters 9-11) deal with aspects of the marketing mix employed by cruise lines to attract passengers and fill their ships. Part IV (chapters 12-15) is concerned with managerial functions related directly to the cruise product. Part V (chapters 16-19) focuses on operational management functions on board cruise ships. The final Part VI (chapter 20) looks at future development possibilities for the cruise sector.

Permanent Passenger

Download Permanent Passenger PDF Online Free

Author :
Publisher :
ISBN 13 : 9781435706187
Total Pages : 0 pages
Book Rating : 4.7/5 (61 download)

DOWNLOAD NOW!


Book Synopsis Permanent Passenger by : Micha Berman

Download or read book Permanent Passenger written by Micha Berman and published by . This book was released on 2007-12-29 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Imagine yourself sitting at home. The phone rings. You have been offered a dream job and have 48 hours to fly to Miami and board a 70,000 ton cruise ship. Your destination: the Caribbean. Permanent Passenger: My Life on a Cruise Ship tells the adventure of a young man serving as an Assistant Cruise Director on one of the largest cruise ships in the world, Carnival Cruise Line's M.S. Ecstasy. Witnessing rescues at sea, stowaways, and passionate romances are just some of the day-to-day events revealed in this humorous adventure. Discover one of the wackiest job searches ever undertaken including sending letters to over 2,000 college alumni, chasing cruise line executives into bathrooms, and transforming a dorm room into a private office with hired interns. All aboard - this is one adventure you don't want to miss!

Straight Up, No Sippin'

Download Straight Up, No Sippin' PDF Online Free

Author :
Publisher : Lulu.com
ISBN 13 : 1435717295
Total Pages : 552 pages
Book Rating : 4.4/5 (357 download)

DOWNLOAD NOW!


Book Synopsis Straight Up, No Sippin' by : George Stowers

Download or read book Straight Up, No Sippin' written by George Stowers and published by Lulu.com. This book was released on 2008-04-02 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the summer of 2000, George Stowers has worked onboard some of the largest and newest cruise ships that ply the earth's waters. His time onboard these grand, floating resorts has afforded him the opportunity to visit world renowned ports in the Caribbean, Mediterranean, Western coasts of the Unites States and Mexico as well as all of the Hawaiian Islands. Mr. Stowers entered the cruising industry as a sales assistant in the onboard gift shops and then moved into the position of Internet Manager. For those who have always wondered what this unique lifestyle of cruise ship employment entails, his memoirs in "Straight Up, No Sippin'" provide insightful answers through witty narratives, keen observation of "vacation" behavior, and frank, self evaluation.

Tourism, Global Crises and Justice

Download Tourism, Global Crises and Justice PDF Online Free

Author :
Publisher : Taylor & Francis
ISBN 13 : 1040128211
Total Pages : 299 pages
Book Rating : 4.0/5 (41 download)

DOWNLOAD NOW!


Book Synopsis Tourism, Global Crises and Justice by : Raymond Rastegar

Download or read book Tourism, Global Crises and Justice written by Raymond Rastegar and published by Taylor & Francis. This book was released on 2024-09-27 with total page 299 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book gathers theoretical and empirical studies exploring the link between global crises, sustainable tourism and the justice challenges being faced by vulnerable groups, individuals, and society. While any crisis may exacerbate existing inequalities, the crises of the 21st century are compounding and complicating the ways the impacts unfold and engulf individuals, communities and indeed, the global community. Recent crises revealed how dependent our economies and societies are on the tourism and hospitality industries. While studies of crises in tourism have proliferated, with concerns for risk management, recovery and resilience, COVID-19 has exposed the need to think more profoundly on this topic. In such circumstances, therefore, tourism actors must respond to the sustainability and justice challenges resulting from current and future crises by rethinking, redefining and reorienting tourism. The chapters in this edited volume present a discussion of pertinent themes that consider just transformations, issues of climate justice, diverse worldviews and knowledges, possibilities for solidarity through tourism, and concerns with power and decolonisation. This book will be of great interest to upper-level students, researchers, and academic of tourism, development studies and sustainability, as well as professionals in the field of tourism management. The chapters in this book were originally published in the Journal of Sustainable Tourism.

Work at Sea, See the World

Download Work at Sea, See the World PDF Online Free

Author :
Publisher :
ISBN 13 : 9781684981786
Total Pages : 0 pages
Book Rating : 4.9/5 (817 download)

DOWNLOAD NOW!


Book Synopsis Work at Sea, See the World by : Nancy Soulé

Download or read book Work at Sea, See the World written by Nancy Soulé and published by . This book was released on 2023-03-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you ready to make your life an adventure? From 100 to 2,200 crew members per ship are needed to manage operations onboard the more than 300 cruise ships worldwide. Explore exotic foreign ports and get paid for your unique skills. Ok, it's work, but the benefits are numerous! Sleep in the same bed, get well fed every day--and yes, get paid! Nancy Soule has been at sea since 2011 and shares secrets and insights from hundreds of crewmembers. This is the ultimate how-to for anyone seeking a life of the extraordinary. Learn: * Who exactly the cruise lines want to hire * What jobs need to be filled and how to get them * How to manage life at home * Essential travel advice * What will be required of you onboard * Updated protocols post-2020 * The inside scoop on the secret world below decks Work at Sea, See the World will also reveal how the exceptional life skills learned onboard will support your life as a landlubber. Spiced with personal stories, this is the definitive to-do list for a sea life and beyond. Gain expertise in international relations, teamwork, diversity, and personal self-development that will expand your horizons and enlarge your perspectives; the essential guide to landing a job at sea. "This book is the most entertaining way to learn about what to expect when transitioning from dreaming about working on a cruise ship to actually making it happen. Tips and firsthand experiences are passed on from many cruise ship employees to you, the future of the industry. This is definitely the best start to your experience of an exciting life on a cruise ship." Carlos Torres, cruise director, Royal Caribbean, Celebrity, Norwegian Cruise Lines Nancy Soule answers the many questions she had as a new crew member. She has worked for different lines and traveled to more than 60 countries repeatedly. An author, jazz vocalist, voice-over artist, and speaking coach, she also ship-hops as a wardrobe costumer installing theatrical productions fleetwide for Royal Caribbean. Find her at http: //www.NancySoule.net

Rick Steves Mediterranean Cruise Ports

Download Rick Steves Mediterranean Cruise Ports PDF Online Free

Author :
Publisher : Rick Steves
ISBN 13 : 1631213822
Total Pages : 1388 pages
Book Rating : 4.6/5 (312 download)

DOWNLOAD NOW!


Book Synopsis Rick Steves Mediterranean Cruise Ports by : Rick Steves

Download or read book Rick Steves Mediterranean Cruise Ports written by Rick Steves and published by Rick Steves. This book was released on 2016-09-13 with total page 1388 pages. Available in PDF, EPUB and Kindle. Book excerpt: Set sail and dive into Europe's magnificent port cities with Rick Steves Mediterranean Cruise Ports! Inside you'll find: Rick's expert advice on making the most of your time on a cruise and fully experiencing each city, with thorough coverage of 23 ports of call Practical travel strategies including how to choose and book your cruise, adjust to life on board on the ship, and save money Self-guided walks and tours of each port city so you can hit the best sights, sample authentic cuisine, and get to know the culture, even with a short amount of time Essential logistics including step-by-step instructions for arriving at each terminal, getting into town, and finding necessary services like ATMs and pharmacies Rick's reliable tips and candid advice on how to beat the crowds, skip lines, and avoid tourist traps Helpful reference photos throughout and full-color maps of each city Useful tools like mini-phrasebooks, detailed instructions for any visa requirements, hotel and airport recommendations for cruise access cities, and what to do if you miss your ship Full list of coverage: Provence, Marseille, Toulon and the Port of La Seyne-sur-Mer, Cassis, Aix-en-Provence, Nice, Villefrance-sur-Mer, Cap Ferrat, Monaco, Cannes, Antibes, Florence, Pisa, Lucca, the Port of Livorno, Rome, the Port of Civitaveccia, Naples, Sorrento, Capri, Pompeii, Herculaneum, the Amalfi Coast, Venice, Split, Dubrovnik, Athens, the Port of Piraeus, Mykonos, Santorini, Corfu, Olympia and the Port of Katakolo, Crete and the Port of Heraklion, Rhodes, Istanbul, Ephesus, and The Port of Kusadasi Maximize your time and savor every moment in port with Rick's practical tips, thoughtful advice, and reliable expertise. Heading north? Pick up Rick Steves Scandinavian & Northern European Cruise Ports.

How Do Cruise Ships Work?

Download How Do Cruise Ships Work? PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 26 pages
Book Rating : 4.5/5 (423 download)

DOWNLOAD NOW!


Book Synopsis How Do Cruise Ships Work? by : Claude Kopec

Download or read book How Do Cruise Ships Work? written by Claude Kopec and published by . This book was released on 2021-07-23 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are interested in a cruise ship, wanna know about how it works, the rank of crew members on a ship, and steps to land a job on a cruise ship, this book is for you. In this book, you'll learn about how cruise ships operate, the people that they employ, and the organizational structure that exists aboard a cruise ship. If you have ever wondered how cruise ships work and what goes into creating the atmosphere of fun and excitement that a cruise provides, read this book.

'24-7' Inclusion

Download '24-7' Inclusion PDF Online Free

Author :
Publisher : Adventuretravelpress.com
ISBN 13 : 9781937630478
Total Pages : 206 pages
Book Rating : 4.6/5 (34 download)

DOWNLOAD NOW!


Book Synopsis '24-7' Inclusion by : Jackie Chase

Download or read book '24-7' Inclusion written by Jackie Chase and published by Adventuretravelpress.com. This book was released on 2019-09-22 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book shares a number of stories about fellow workers or crew members who live and work together aboard a floating resort. If you are part of any type of team, whether for profit, government, academic or charity, the stories will likely help you to perform better and perhaps help you advance in your chosen occupation. The stories will certainly show what life is like aboard ship, and why it takes a month or so to get comfortable working at sea; but it will also satisfy your curiosity about the many skills needed to be a success in the hospitality or any other industry. The setting is the Columbus, one of a fleet of six cruise ships operated by Cruise and Maritime Voyages (CMV). The people interviewed range from old timers to new hires, and they simply tell about their lives, jobs and family, but they all have in common the desire to get acquainted with their fellow crew members who just happen to be from over a couple dozen countries. That makes for some interesting friendships and reading. The stories describe the process of befriending people who are different; by the last page, you will remember a number of examples showing how you, too, might be able to greet someone, perhaps born in a foreign country or culture, or at least "different" in some way. If you are curious about the cruise business, you have many more reasons to want to peek beneath the waterline of a cruise ship and learn about the lives of those in this industry who have the pleasant task of pleasing passengers aboard ship. Curiously, the benefits are not limited to large companies. One seafarer we know reported that his mom, a hairdresser, used the smile and greet friendliness and found her solo-worker business nearly doubled as a result. And this book reports many cases where promotions seemed to follow inclusion, teamwork, and leadership. This book, in traditional print, and eBook versions, shares stories from crew and management on how to deal with life aboard, and how to apply the golden rule of respect for others who may have quite different cultures from yours. The principles shared in this book's crew comments are applicable to any group of people associated in any type of organization. They are intended to help the reader learn to become a better representative for their employer and even their own families. Respect and smiles help the "smiler" as well as the "smilee"! Your first introduction will be to the Captain! He is waiting for you to turn the page and start your exciting journey around the world.