What To Do When People Become Difficult

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What to Do When People Become Difficult

Author : Msw Kenneth R Petrucci
Publisher :
ISBN 13 : 9780692211878
Total Pages : 260 pages
Book Rating : 4.2/5 (118 download)

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Book Synopsis What to Do When People Become Difficult by : Msw Kenneth R Petrucci

Download or read book What to Do When People Become Difficult written by Msw Kenneth R Petrucci and published by . This book was released on 2015-07-15 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the new interactive self-study, self-realization, self-improvement, self-discovery and life-changing book. IMMEDIATELY USEFUL Samples of Techniques and Subjects... - A questionnaire to reveal your inner strengths and weaknesses - Learning to take responsibility for your actions - 220 Persuasive Phrases to use when people become difficult - How to improve your listening skills - The new Inner Peace Relaxation Technique - Twelve Reasons friendships begin to fail - A Teacher's Guide to resolving behavioral problems - A Salesperson's Guide to a Customer's Concern-including a proven to be successful sales system - Five skills to organize your life - Can't sleep--methods to manage insomnia - Discovering if you have any of these twenty traits that make people difficult - Determining the true causes of many problems including weight gain, anxiety, financial issues, gambling, smoking, compulsive shopping and alcohol or substance abuse, etc. AND MUCH MORE ...

How to Deal With Difficult People

Author : Gill Hasson
Publisher : John Wiley & Sons
ISBN 13 : 0857085719
Total Pages : 215 pages
Book Rating : 4.8/5 (57 download)

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Book Synopsis How to Deal With Difficult People by : Gill Hasson

Download or read book How to Deal With Difficult People written by Gill Hasson and published by John Wiley & Sons. This book was released on 2014-10-29 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.

Handling Difficult People

Author : John Sims Townsend
Publisher :
ISBN 13 : 9789710495191
Total Pages : 0 pages
Book Rating : 4.4/5 (951 download)

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Book Synopsis Handling Difficult People by : John Sims Townsend

Download or read book Handling Difficult People written by John Sims Townsend and published by . This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Powerful Phrases for Dealing with Difficult People

Author : Renee Evenson
Publisher : AMACOM
ISBN 13 : 0814432999
Total Pages : 242 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Powerful Phrases for Dealing with Difficult People by : Renee Evenson

Download or read book Powerful Phrases for Dealing with Difficult People written by Renee Evenson and published by AMACOM. This book was released on 2013-10-15 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.

How to Get Along with Difficult People

Author : Florence Littauer
Publisher : Harvest House Publishers
ISBN 13 : 0736918442
Total Pages : 178 pages
Book Rating : 4.7/5 (369 download)

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Book Synopsis How to Get Along with Difficult People by : Florence Littauer

Download or read book How to Get Along with Difficult People written by Florence Littauer and published by Harvest House Publishers. This book was released on 2006 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this new edition of her classic book on human relationships author Florence Littauer draws from the experiences of the apostle Paul and her own demanding encounters to offer readers encouragement and practical advice to help smooth out thorny relationships. Readers will learn the secret to dealing with the four personality types: The Sanguine who wants attention and credit The Melancholy who longs for order and discipline The Choleric who appreciates action and obedience The Phlegmatic who loves peace and quiet Readers will learn how to help friends and family see themselves as others see them, and they’ll learn how to react to trying situations by becoming more aware of how they affect those around them.

Living with Difficult People--including Yourself

Author : Miriam Adahan
Publisher : Feldheim Publishers
ISBN 13 : 9780873065184
Total Pages : 332 pages
Book Rating : 4.0/5 (651 download)

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Book Synopsis Living with Difficult People--including Yourself by : Miriam Adahan

Download or read book Living with Difficult People--including Yourself written by Miriam Adahan and published by Feldheim Publishers. This book was released on 1991 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to overcome emotional illness, especially the tendency to be overly critical of others and oneself, and grow spiritually.

How to Get Along with Difficult People

Author : William J. Diehm
Publisher : B&H Publishing Group
ISBN 13 : 9780805460568
Total Pages : 164 pages
Book Rating : 4.4/5 (65 download)

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Book Synopsis How to Get Along with Difficult People by : William J. Diehm

Download or read book How to Get Along with Difficult People written by William J. Diehm and published by B&H Publishing Group. This book was released on 1992 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to get along with difficult people.

Dealing With Difficult People

Author : Rick Brinkman
Publisher : McGraw Hill Professional
ISBN 13 : 0071487158
Total Pages : 127 pages
Book Rating : 4.0/5 (714 download)

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Book Synopsis Dealing With Difficult People by : Rick Brinkman

Download or read book Dealing With Difficult People written by Rick Brinkman and published by McGraw Hill Professional. This book was released on 2006-04-07 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult

Getting Along

Author : Amy Gallo
Publisher : Harvard Business Press
ISBN 13 : 164782107X
Total Pages : 326 pages
Book Rating : 4.6/5 (478 download)

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Book Synopsis Getting Along by : Amy Gallo

Download or read book Getting Along written by Amy Gallo and published by Harvard Business Press. This book was released on 2022-09-13 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Named one of "22 new books…that you should consider reading before the year is out" by Fortune "This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict." — Publisher's Weekly A research-based, practical guide for how to handle difficult people at work. Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior—there's your sanity to consider, and your career. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms. She answers questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behavior? How can I fix things if they won't cooperate? I've tried everything—what now? Full of relatable, sometimes cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at work—and building interpersonal resilience in the process.

How to Love Difficult People

Author : William P. Smith
Publisher : New Growth Press
ISBN 13 : 1935273450
Total Pages : 10 pages
Book Rating : 4.9/5 (352 download)

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Book Synopsis How to Love Difficult People by : William P. Smith

Download or read book How to Love Difficult People written by William P. Smith and published by New Growth Press. This book was released on 2008-10-31 with total page 10 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prickly, defensive, nasty, volatile, withdrawn, miserable . . . aren't there days when you feel surrounded by difficult people? How do you cope? You can try avoiding them, gossiping about them, or giving them a piece of your mind. But wait! Don't your reactions make you hard to love too? William P. Smith explains that learning how to deal ...

151 Quick Ideas to Deal with Difficult People

Author : Carrie Mason-Draffen
Publisher : Red Wheel/Weiser
ISBN 13 : 1564149382
Total Pages : 190 pages
Book Rating : 4.5/5 (641 download)

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Book Synopsis 151 Quick Ideas to Deal with Difficult People by : Carrie Mason-Draffen

Download or read book 151 Quick Ideas to Deal with Difficult People written by Carrie Mason-Draffen and published by Red Wheel/Weiser. This book was released on 2007-01-01 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents advice for dealing with difficult individuals in the workplace, using examples of specific situations along with responses and actions that can be effective in reducing conflict.

100 Things to Do in Chicago Before You Die

Author : Molly Page
Publisher : Reedy Press LLC
ISBN 13 : 168106023X
Total Pages : 158 pages
Book Rating : 4.6/5 (81 download)

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Book Synopsis 100 Things to Do in Chicago Before You Die by : Molly Page

Download or read book 100 Things to Do in Chicago Before You Die written by Molly Page and published by Reedy Press LLC. This book was released on 2016-02-01 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: Soaring skyscrapers, deep-dish pizza, and improv comedy may be what the city is best known for, but they are only the beginning of Chicago’s story. It could take a lifetime to experience everything this one-of-a-kind town has to offer. But what if you only have a few days to explore? You're in luck! The one hundred adventures in this candid insider’s guide promise an authentic taste of the Windy City whether you’re taking a weekend-sized bite or sticking around for the buffet of a lifetime. You’ll find seasonal and themed itineraries to make planning your explorations easier. Discover which blues club locals swear by, pay a visit to a quiet green space hidden in plain sight, or dig in to an ice cream cone piled high with five different flavors! If you’re visiting for the first time, or you’re lucky enough to call Chicago home, these one hundred iconic experiences should top your to-do list. No matter when you visit or how long you stay, as you cross off each item, you’re certain to learn something new and have fun in the process.

Coping with Difficult People

Author : Robert M. Bramson, Ph.D.
Publisher : Dell
ISBN 13 : 0440202019
Total Pages : 242 pages
Book Rating : 4.4/5 (42 download)

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Book Synopsis Coping with Difficult People by : Robert M. Bramson, Ph.D.

Download or read book Coping with Difficult People written by Robert M. Bramson, Ph.D. and published by Dell. This book was released on 1988-09-01 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to: Stand up to anyone -- without fighting. Blunt a sniper's attack. Get a clam to talk. Cut off a Sherman tank at the pass. Manage bulldozers. Get stallers off the dime. Move a complainer into a problem-solving mode. Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!

Working with Difficult People

Author : Muriel Solomon
Publisher : Penguin
ISBN 13 : 1101662735
Total Pages : 337 pages
Book Rating : 4.1/5 (16 download)

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Book Synopsis Working with Difficult People by : Muriel Solomon

Download or read book Working with Difficult People written by Muriel Solomon and published by Penguin. This book was released on 2002-03-01 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.

Dealing with Difficult People (HBR Emotional Intelligence Series)

Author : Harvard Business Review
Publisher : Harvard Business Press
ISBN 13 : 163369609X
Total Pages : 82 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis Dealing with Difficult People (HBR Emotional Intelligence Series) by : Harvard Business Review

Download or read book Dealing with Difficult People (HBR Emotional Intelligence Series) written by Harvard Business Review and published by Harvard Business Press. This book was released on 2018-04-17 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive. Books in this series are based on the work of experts including: Daniel Goleman Tony Schwartz Nick Morgan Daniel Gilbert This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Working with Difficult People, Second Revised Edition

Author : Amy Cooper Hakim
Publisher : Penguin
ISBN 13 : 1101993111
Total Pages : 352 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis Working with Difficult People, Second Revised Edition by : Amy Cooper Hakim

Download or read book Working with Difficult People, Second Revised Edition written by Amy Cooper Hakim and published by Penguin. This book was released on 2016-12-06 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

Difficult People Made Easy

Author : Eleanor Shakiba
Publisher : New Holland Publishers
ISBN 13 : 9781742578323
Total Pages : 0 pages
Book Rating : 4.5/5 (783 download)

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Book Synopsis Difficult People Made Easy by : Eleanor Shakiba

Download or read book Difficult People Made Easy written by Eleanor Shakiba and published by New Holland Publishers. This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: You're a competent professional. You excel at the technical side of your work. But so far no-one has taught you how to handle difficult people or toxic team dynamics. That's where this book comes in. Difficult People Made Easy explains how you need to think and speak when faced with a difficult colleague. Then it reveals specific words and actions you can use.