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Tsa Integrity Challenges
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Author :United States. Congress. House. Committee on Homeland Security. Subcommittee on Oversight and Management Efficiency Publisher : ISBN 13 : Total Pages :56 pages Book Rating :4.:/5 (319 download)
Book Synopsis TSA Integrity Challenges by : United States. Congress. House. Committee on Homeland Security. Subcommittee on Oversight and Management Efficiency
Download or read book TSA Integrity Challenges written by United States. Congress. House. Committee on Homeland Security. Subcommittee on Oversight and Management Efficiency and published by . This book was released on 2014 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :United States. Congress. House. Committee on Homeland Security. Subcommittee on Oversight and Management Efficiency Publisher : ISBN 13 : Total Pages :0 pages Book Rating :4.:/5 (878 download)
Book Synopsis TSA Integrity Challenges by : United States. Congress. House. Committee on Homeland Security. Subcommittee on Oversight and Management Efficiency
Download or read book TSA Integrity Challenges written by United States. Congress. House. Committee on Homeland Security. Subcommittee on Oversight and Management Efficiency and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :United States. Congress. House. Committee on Homeland Security. Subcommittee on Oversight and Management Efficiency Publisher : ISBN 13 : Total Pages : pages Book Rating :4.:/5 (124 download)
Book Synopsis TSA Integrity Challenges :. by : United States. Congress. House. Committee on Homeland Security. Subcommittee on Oversight and Management Efficiency
Download or read book TSA Integrity Challenges :. written by United States. Congress. House. Committee on Homeland Security. Subcommittee on Oversight and Management Efficiency and published by . This book was released on 2014 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Aviation security challenges exist in stabilizing and enhancing passenger and baggage screening operations by :
Download or read book Aviation security challenges exist in stabilizing and enhancing passenger and baggage screening operations written by and published by DIANE Publishing. This book was released on with total page 41 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Aviation Security: TSA Is Increasing Procurement and Deployment of the Advanced Imaging Technology, But Challenges to This Effort Remain by : Steve Lord
Download or read book Aviation Security: TSA Is Increasing Procurement and Deployment of the Advanced Imaging Technology, But Challenges to This Effort Remain written by Steve Lord and published by DIANE Publishing. This book was released on 2010-08 with total page 21 pages. Available in PDF, EPUB and Kindle. Book excerpt: The attempted bombing of Northwest flight 253 highlighted the importance of detecting improvised explosive devices on passengers. This testimony focuses on: (1) the Transportation Security Admin.¿s (TSA) efforts to procure and deploy advanced imaging technology (AIT), and related challenges; and (2) TSA¿s efforts to strengthen screening procedures and technology in other areas of aviation security, and related challenges. This testimony is based on related reports issued from March 2009 through Jan. 2010, selected updates conducted from Dec. 2009 through March 2010 on the AIT procurement, and ongoing work on air cargo security. Illustrations.
Book Synopsis Aviation Security by : Stephen M. Lord
Download or read book Aviation Security written by Stephen M. Lord and published by DIANE Publishing. This book was released on 2010-10 with total page 89 pages. Available in PDF, EPUB and Kindle. Book excerpt: To enhance aviation security, the Transportation Security Admin. (TSA) began initial testing in Oct. 2003 of its Screening of Passengers by Observation Techniques (SPOT) program. Behavior Detection Officers carry out SPOT's mission to identify persons who pose a risk to aviation security by focusing on behavioral and appearance indicators. This report reviewed the SPOT program and analyzed: (1) the extent to which TSA validated the SPOT program before deployment; (2) implementation challenges; and (3) the extent to which TSA measures SPOT's effect on aviation security. The report analyzed TSA documents; interviewed agency personnel and subject matter experts; and visited 15 SPOT airports. Charts and tables.
Book Synopsis Aviation Security by : Stephen M. Lord
Download or read book Aviation Security written by Stephen M. Lord and published by DIANE Publishing. This book was released on 2010-10 with total page 61 pages. Available in PDF, EPUB and Kindle. Book excerpt: Billions of pounds of cargo are transported on U.S. passenger flights annually. The Transportation Security Admin. (TSA) is the primary federal agency responsible for securing the air cargo system. The 9/11 Commission Act of 2007 mandated a system to screen 100% of cargo flown on passenger aircraft by Aug. 2010. This report reviewed TSA's progress in meeting the act's screening mandate, and any related challenges it faces for both domestic (cargo transported within and from the U.S.) and inbound cargo (cargo bound for the U.S.) The report reviewed TSA's policies and procedures, interviewed TSA officials and air cargo industry stakeholders, and conducted site visits at five U.S. airports, selected based on size, among other factors. Illus.
Book Synopsis Aviation security by : Stephen M. Lord
Download or read book Aviation security written by Stephen M. Lord and published by . This book was released on 2009 with total page 20 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Implementing Recommendations of the 9/11 Commission Act of 2007 mandates the Department of Homeland Security (DHS) to establish a system to physically screen 50 percent of cargo transported on passenger aircraft by February 2009 and 100 percent of such cargo by August 2010. This testimony provides preliminary observations on the Transportation Security Administration's (TSA) progress in meeting the mandate to screen cargo on passenger aircraft and the challenges TSA and industry stakeholders may face in screening such cargo. GAO's testimony is based on products issued from October 2005 through August 2008, and its ongoing review of air cargo security. GAO reviewed TSA's air cargo security programs, interviewed program officials and industry representatives, and visited two large U.S. airports.
Author :United States Government Accountability Office Publisher :Createspace Independent Publishing Platform ISBN 13 :9781976411328 Total Pages :24 pages Book Rating :4.4/5 (113 download)
Book Synopsis Aviation Security by : United States Government Accountability Office
Download or read book Aviation Security written by United States Government Accountability Office and published by Createspace Independent Publishing Platform. This book was released on 2017-09-15 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: Aviation security : preliminary observations on TSA's progress and challenges in meeting the statutory mandate for screening air cargo on passenger aircraft : testimony before the Subcommittee on Transportation Security and Infrastructure Protection, Committee on Homeland Security, House of Representatives
Author :United States Government Accountability Office Publisher :Createspace Independent Publishing Platform ISBN 13 :9781976347863 Total Pages :42 pages Book Rating :4.3/5 (478 download)
Book Synopsis Aviation Security by : United States Government Accountability Office
Download or read book Aviation Security written by United States Government Accountability Office and published by Createspace Independent Publishing Platform. This book was released on 2017-09-13 with total page 42 pages. Available in PDF, EPUB and Kindle. Book excerpt: It has been over 3 years since the Transportation Security Administration (TSA) assumed responsibility for passenger and baggage screening at commercial airports. This testimony focuses on the progress TSA is making in strengthening aspects of aviation security and the challenges that remain. Particularly, this testimony highlights (1) progress TSA has made, and challenges it faces, in managing a federalized security workforce-including federal security directors (FSD) and transportation security officers (TSO)-with operational responsibility for ensuring security of passengers and their baggage; and (2) actions TSA has taken, and the challenges it faces, to ensure appropriate regulatory oversight of other airport security activities.
Book Synopsis Aviation security by : Stephen M. Lord
Download or read book Aviation security written by Stephen M. Lord and published by . This book was released on 2012 with total page 17 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Aviation Security: TSA is Taking Steps to Validate the Science Underlying Its Passenger Behavior Detection Program: Congressional Testimony by :
Download or read book Aviation Security: TSA is Taking Steps to Validate the Science Underlying Its Passenger Behavior Detection Program: Congressional Testimony written by and published by DIANE Publishing. This book was released on with total page 13 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :United States. Congress Publisher :Createspace Independent Publishing Platform ISBN 13 :9781976157226 Total Pages :50 pages Book Rating :4.1/5 (572 download)
Book Synopsis Aviation Security Challenges by : United States. Congress
Download or read book Aviation Security Challenges written by United States. Congress and published by Createspace Independent Publishing Platform. This book was released on 2017-09-06 with total page 50 pages. Available in PDF, EPUB and Kindle. Book excerpt: Aviation security challenges : is TSA ready for the threats of today? : hearing before the Committee on Homeland Security, House of Representatives, One Hundred Fourteenth Congress, first session, July 29, 2015.
Download or read book Aviation Security written by Steve Lord and published by . This book was released on 2010 with total page 17 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The attempted bombing of Northwest flight 253 highlighted the importance of detecting improvised explosive devices on passengers. This testimony focuses on (1) the Transportation Security Administration's (TSA) efforts to procure and deploy advanced imaging technology (AIT), and related challenges; and (2) TSA's efforts to strengthen screening procedures and technology in other areas of aviation security, and related challenges. This testimony is based on related products GAO issued from March 2009 through January 2010, selected updates conducted from December 2009 through March 2010 on the AIT procurement, and ongoing work on air cargo security. For the ongoing work and updates, GAO obtained information from the Department of Homeland Security (DHS) and TSA and interviewed senior TSA officials regarding air cargo security and the procurement, deployment, operational testing, and assessment of costs and benefits of the AIT."--Highlights.
Book Synopsis Improving TSA's Public Image by : U. S. Military
Download or read book Improving TSA's Public Image written by U. S. Military and published by . This book was released on 2017-09-09 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report explores TSA's public-image challenges and identifies customer-focused solutions. The Transportation Security Administration (TSA) can improve its public image by looking at the problem from the customer's perspective. Research methods include a case study analysis on Southwest Airlines and Disney and an extensive literature review to identify smart practices that are applicable to TSA. TSA needs to implement customer-focused strategies that are more effective in dealing with the agency's public-image challenges. A TSA strategy designed to build a more positive work environment, improve messaging and information sharing, increase the focus on customer service, and utilize customer feedback to improve operations, will begin to improve public opinion. There is a disconnect between TSA's intentions and the public's perceptions, and it is time to seek new opportunities to improve the public's trust and confidence. It is easy for some to be critical about an agency that screens over 1.7 million passengers each day and often has to get into the passenger's personal space in order to do so. TSA's first priority is and should be security, but public opinion is also important. Increasing public confidence in TSA may also result in more acceptance and cooperation with security processes, resulting in increased security effectiveness. I. INTRODUCTION * A. RESEARCH QUESTION * B. PROBLEM STATEMENT * 1. Background and Significance * 2. Assumptions and Limitations of Research * 3. Bias and Theoretical Sensitivity * 4. Consumer of this Information * 5. Hypothesis * C. RESEARCH METHODOLOGY * D. LITERATURE REVIEW * 1. Understanding the Issues * 2. Government Focus on Customer Service * 3. Strategic Communications * 4. Case Study Literature * 5. Conclusion * E. ORGANIZATION OF THESIS * II. TSA'S PUBLIC-IMAGE CHALLENGES * A. TOP CHALLENGES * 1. Lack of Information Provided to the Public About Security Threats or Security Procedures. * a. Challenges in Messaging * b. Aviation Security Messages Provided Elsewhere * c. Engaged Public Can Participate in Security * 2. Unpopular Screening Procedures * a. Risk-Based Security * b. Public Opinion Polls * 3. Customer Service Perceptions * a. Passengers Should Expect Good Customer Service * b. Passengers Have an Impact on Their Own Experience * c. Professionalism During Difficult Situations * 4. Negative Media, Lack of Political Support, and Aviation Stakeholders Influence Public Opinion * a. TSA Needs to Take Control of the Debate * b. Public Relies on Distorted or Inaccurate Media Coverage * c. Negative Media Coverage is Common * d. Employee Scandals Do Not Help * e. Government Leaders Impact Public Opinion * f. Aviation Stakeholders Also Impact Public Opinion * B. IMPACT OF PUBLIC-IMAGE CHALLENGES * 1. Loss of Public Trust and Confidence * a. Negative Publicity * b. Information Needs to be Put Out In Advance * c. Proactive Crisis Communication * d. TSA Needs to Deliver the Message * 2. Mission Impact * a. Mission Effectiveness * b. Mission Efficiency * 3. Employee Morale * a. Value of Positive Reputations * b. Passenger Overreactions * c. Everyone is an Expert * C. IT IS TIME TO TRY A NEW APPROACH BY SEEKING SMART PRACTICES FROM OUTSIDE OF GOVERNMENT * III. SOUTHWEST AIRLINES CASE STUDY * A. OVERVIEW * 1. Company Profile * 2. Focus on Employees * 3. Similarities * 4. Differences * 5. Case Study Goal * B. CASE STUDY OF SOUTHWEST AIRLINES SMART PRACTICES * 1. What Smart Practices Have Been Used to Promote a Positive Public Image? * a. Build a Positive Culture * b. Positive Messaging * c. Promote the Positive Culture in Corporate Language * d. Ensure Employees are Happy * e. Employee Recognition * 2. What Effective Strategies Have Been Used to Provide Good Customer Service? * a. Leadership Emphasis on Customer Service * b. Set High Customer Service Standards * c. Teamwork and Collaborative Problem Solving
Author :United States Government Accountability Office Publisher :Createspace Independent Publishing Platform ISBN 13 :9781983608186 Total Pages :62 pages Book Rating :4.6/5 (81 download)
Book Synopsis Aviation Security by : United States Government Accountability Office
Download or read book Aviation Security written by United States Government Accountability Office and published by Createspace Independent Publishing Platform. This book was released on 2018-01-08 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt: Aviation Security: TSA Has Made Progress but Faces Challenges in Meeting the Statutory Mandate for Screening Air Cargo on Passenger Aircraft
Book Synopsis Aviation Security by : U.s. Government Accountability Office
Download or read book Aviation Security written by U.s. Government Accountability Office and published by Createspace Independent Publishing Platform. This book was released on 2017-08-10 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt: Billions of pounds of cargo are transported on U.S. passenger flights annually. The Department of Homeland Securitys (DHS) Transportation Security Administration (TSA) is the primary federal agency responsible for securing the air cargo system. The 9/11 Commission Act of 2007 mandated DHS to establish a system to screen 100 percent of cargo flown on passenger aircraft by August 2010. As requested, GAO reviewed TSAs progress in meeting the acts screening mandate, and any related challenges it faces for both domestic (cargo transported within and from the United States) and inbound cargo (cargo bound for the United States). GAO reviewed TSAs policies and procedures, interviewed TSA officials and air cargo industry stakeholders, and conducted site visits at five U.S. airports, selected based on size, among other factors.
