Healthcare Administration for Patient Safety and Engagement

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Author :
Publisher : IGI Global
ISBN 13 : 1522539476
Total Pages : 363 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Healthcare Administration for Patient Safety and Engagement by : Rosiek-Kryszewska, Aleksandra

Download or read book Healthcare Administration for Patient Safety and Engagement written by Rosiek-Kryszewska, Aleksandra and published by IGI Global. This book was released on 2018-02-09 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ethical medical treatment is an important aspect of healthcare that is affected by multiple influencing factors in, both private and public, medical organizations. By understanding and adapting the components of the health system to these influencing factors, healthcare can have better outcomes for patients and practitioners. Healthcare Administration for Patient Safety and Engagement provides emerging research on the theoretical and practical aspects of healthcare management for optimal patient care and communication. While highlighting topics, such as clinical communication, ethical dilemmas, and preventive medicine, this book will teach readers about the tools and applications of ethical treatment and hospital behavior in both private and public medical organizations. This book is an important resource for managers and employees of health units, physicians, medical students, psychology and sociology professionals, and researchers seeking current research on healthcare organization and patient satisfaction.

Health Service Marketing Management in Africa

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Author :
Publisher : CRC Press
ISBN 13 : 0429683936
Total Pages : 409 pages
Book Rating : 4.4/5 (296 download)

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Book Synopsis Health Service Marketing Management in Africa by : Robert Hinson

Download or read book Health Service Marketing Management in Africa written by Robert Hinson and published by CRC Press. This book was released on 2019-12-06 with total page 409 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health Service Marketing Management in Africa (978-0-429-40085-8, K402492) Shelving Guide: Business & Management / Marketing Management The application of marketing to healthcare is a fascinating field that will likely have more impact on society than any other field of marketing. It’s been theorized that an intrinsically unstable environment characterizes this very relevant emerging field, hence raising new questions. Changing regulations, discoveries, and new health treatments continuously appear and give rise to such questions. Advancements in technology not only improve healthcare delivery systems but also provide avenues for customers to seek information regarding their health conditions and influence their participatory behaviors or changing roles in the service delivery. Increasingly, there is a shift from a doctor-led approach to a more patient-centered approach. In Africa, the importance of marketing-driven practices in improving the delivery of healthcare services cannot be overemphasized. The issue of healthcare delivery and management is significant for policymakers, private sector players, and consumers of health-related services in developing economy contexts. Scholars have strongly argued in favor of marketing and value creation in healthcare service delivery in Africa. Each country in Africa has its own issues. For example, long waiting times, unavailable medications, and unfriendly staff are just a sampling of issues affecting the acceptability of healthcare services. These examples highlight the need to utilize marketing and value creation tools in the delivery of healthcare services. Furthermore, there is a need for the integration of service marketing and management principles to enhance the delivery of quality healthcare across Africa and other developing economies which is the critical focus of this book. This book responds to calls for quality healthcare service management practices or processes from developing economy perspectives. Focusing primarily on African and other developing economy contexts, this book covers seven thematic areas: strategy in healthcare; marketing imperatives in healthcare management; product and pricing management in healthcare; distribution and marketing communications in healthcare; managing people in healthcare; physical evidence and service quality management in healthcare; and process management in healthcare.

Quality Management for Competitive Advantage in Global Markets

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Publisher : IGI Global
ISBN 13 : 1799850374
Total Pages : 297 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Quality Management for Competitive Advantage in Global Markets by : Saiz-Álvarez, José Manuel

Download or read book Quality Management for Competitive Advantage in Global Markets written by Saiz-Álvarez, José Manuel and published by IGI Global. This book was released on 2020-09-04 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality should be treated as a culture of success in the market. Enterprises focused on quality will survive in the long term in this new environment because quality is what may create a real and robust link between a company and its clients, and these clients should always be considered the heart of any business; without them, there is neither option nor sense to continue any activity in a company. Quality Management for Competitive Advantage in Global Markets is an essential reference source that discusses the importance of quality practices and global market practices. With research that allows practitioners to improve their understanding of the strategic role of quality in the information and knowledge society, it focuses on describing a global economy formed by networks, organizations, teams, workgroups, information systems, and finally, actors in networked environments. Featuring research on topics such as consumer satisfaction, human capital, and quality management, the target audience of this book is composed of professionals and researchers working in the field of information and knowledge management in various disciplines including library, information and communication sciences, administrative sciences and management, education, adult education, sociology, computer science, and information technology. Moreover, the book provides insights and supports executives concerned with the management of expertise, knowledge, information, and organizational development in different types of work communities and environments.

Concept Development in Nursing

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Author :
Publisher :
ISBN 13 :
Total Pages : 484 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Concept Development in Nursing by : Beth L. Rodgers

Download or read book Concept Development in Nursing written by Beth L. Rodgers and published by . This book was released on 2000 with total page 484 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents state-of-the-art methods for developing concepts appropriate for nursing. It presents a wide array of approaches to concept developments, ranging from the classic to the cutting-edge in a matter that balances philosophical foundations with techniques and practical examples. Explores approaches ranging from the classic to constructivist to critical or postmodern Balances philosophy and methods, illustrating each method with a complete example of a specific concept developed using that method.

Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022)

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Publisher : Springer Nature
ISBN 13 : 9464632348
Total Pages : 1968 pages
Book Rating : 4.4/5 (646 download)

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Book Synopsis Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022) by : Ratih Hurriyati

Download or read book Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022) written by Ratih Hurriyati and published by Springer Nature. This book was released on 2023-09-29 with total page 1968 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an open access book.WELCOME THE 7TH GCBME. We would like to invite you to join our The 7th Global Conference on Business, Management and Entrepreneurship. The conference will be held online on digital platform live from Universitas Pendidikan Indonesia in Bandung, West Java, Indonesia, on August 8th, 2022 with topic The Utilization of Sustainable Digital Business, Entrepreneurship and management as A Strategic Approach in the New Normal Era.

Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies

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Author :
Publisher : OECD Publishing
ISBN 13 : 9264805907
Total Pages : 447 pages
Book Rating : 4.2/5 (648 download)

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Book Synopsis Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies by : OECD

Download or read book Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies written by OECD and published by OECD Publishing. This book was released on 2019-10-17 with total page 447 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.

Confirmatory Factor Analysis for Applied Research, Second Edition

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Author :
Publisher : Guilford Publications
ISBN 13 : 146251779X
Total Pages : 482 pages
Book Rating : 4.4/5 (625 download)

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Book Synopsis Confirmatory Factor Analysis for Applied Research, Second Edition by : Timothy A. Brown

Download or read book Confirmatory Factor Analysis for Applied Research, Second Edition written by Timothy A. Brown and published by Guilford Publications. This book was released on 2015-01-07 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt: This accessible book has established itself as the go-to resource on confirmatory factor analysis (CFA) for its emphasis on practical and conceptual aspects rather than mathematics or formulas. Detailed, worked-through examples drawn from psychology, management, and sociology studies illustrate the procedures, pitfalls, and extensions of CFA methodology. The text shows how to formulate, program, and interpret CFA models using popular latent variable software packages (LISREL, Mplus, EQS, SAS/CALIS); understand the similarities ...

Engageme

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Author :
Publisher : AuthorHouse
ISBN 13 : 1504908007
Total Pages : 243 pages
Book Rating : 4.5/5 (49 download)

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Book Synopsis Engageme by : Dr. John Vizzuso

Download or read book Engageme written by Dr. John Vizzuso and published by AuthorHouse. This book was released on 2015-04-25 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: EngageME: Will Leaders Listen? is a revealing and powerful journey of discovery. Dr. Vizzuso shares twenty years of experiences, ideas, and lessons, which have the power to transform employees and organizations to build strong employee-leader relationships. It identifies organizational heroes, unethical leadership, and wayward friends to functionally explain employee engagement and the strategies necessary to succeed. The subtext of EngageME is that engagement is critical to both personal and professional lives. Organizations and employees will appreciate, understand, and relate to a new model of personal and professional engagement. Having articulated the problem, Dr. Vizzuso proceeds to offer specific advice, including concrete methodologies and practical recommendations to assess an organizations preparedness and correct its deficiencies. He illustrates, through real-life examples of events, how organizations succeeded or failed in their interaction with employees as well as the potential for such interactions to foster disengagement, thereby compromising patient experience and optimal institutional function and success. He proposes recommendations, including specific methodologies and metrics for initial and follow-up assessments, to restructure the very nature of organizations to improve access and communication between management and employees to promote and encourage employee engagement as well as to assess its impact on customers. He implores leadership to be proactive and accountable and to create an environment of trust and confidence amongst its workers, whereby they do not fear offering suggestions or even criticisms of the organization.

EBK: Services Marketing: Integrating Customer Service Across the Firm 4e

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Author :
Publisher : McGraw Hill
ISBN 13 : 1526847817
Total Pages : 539 pages
Book Rating : 4.5/5 (268 download)

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Book Synopsis EBK: Services Marketing: Integrating Customer Service Across the Firm 4e by : Alan Wilson

Download or read book EBK: Services Marketing: Integrating Customer Service Across the Firm 4e written by Alan Wilson and published by McGraw Hill. This book was released on 2020-10-07 with total page 539 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful businesses recognize that the development of strong customer relationships through quality service (and services) as well as implementing service strategies for competitive advantage are key to their success. In its fourth European edition, Services Marketing: Integrating Customer Focus across the Firm provides full coverage of the foundations of services marketing, placing the distinctive Gaps model at the center of this approach. The new edition draws on the most recent research, and using up-todate and topical examples, the book focuses on the development of customer relationships through service, outlining the core concepts and theories in services marketing today. New and updated material in this new edition includes: • New content related to human resource strategies, including coverage of the role of robots and chatbots for delivering customer-focused services. • New coverage on listening to customers through research, big data, netnography and monitoring user-generated content. • Increased technology, social media and digital coverage throughout the text, including the delivery of services using mobile and digital platforms, as well as through the Internet of Things. • Brand new examples and case studies added from global and innovative companies including Turkish Airlines, Volvo, EasyJet and McDonalds. Available with McGraw-Hill’s Connect®, the well-established online learning platform, which features our award-winning adaptive reading experience as well as resources to help faculty and institutions improve student outcomes and course delivery efficiency.

Providing Affordable, Quality Health Care in Owerri

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Author :
Publisher : Trafford Publishing
ISBN 13 : 1490749454
Total Pages : 127 pages
Book Rating : 4.4/5 (97 download)

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Book Synopsis Providing Affordable, Quality Health Care in Owerri by : Lambert C. Nwachukwu

Download or read book Providing Affordable, Quality Health Care in Owerri written by Lambert C. Nwachukwu and published by Trafford Publishing. This book was released on 2014-11-14 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leaders and those aspiring to direct the welfare of a nation need to understand how citizens perceive the institutions of nation. When the publicly sponsored institution administering the welfare of a nation via health care policies falls into crisis, its leaders must understand the nature of the crisis and influence upon the health of citizens. The adage, reality is perception remains true during such a crisis as leaders ask how to coordinate the resources of a nation as to address a health crisis. This study frames a crisis of health care services delivery within the city of Owerri located within the state of Imo, Nigeria. The goal of this study is to richly illustrate and research the failure of government institutions within Owerri as to understand the problems facing the Nigerian health care sector.

Patient Choice

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Publisher :
ISBN 13 : 9781857175967
Total Pages : 195 pages
Book Rating : 4.1/5 (759 download)

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Book Synopsis Patient Choice by : Anna Dixon

Download or read book Patient Choice written by Anna Dixon and published by . This book was released on 2011-09 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on a study in four areas in England, this report examines how choice of provider in the NHS is operating in practice and what impact patient choice is having on hospital providers.

The Impact of Health Insurance in Low- and Middle-Income Countries

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Author :
Publisher : Rowman & Littlefield
ISBN 13 : 0815705611
Total Pages : 239 pages
Book Rating : 4.8/5 (157 download)

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Book Synopsis The Impact of Health Insurance in Low- and Middle-Income Countries by : Maria-Luisa Escobar

Download or read book The Impact of Health Insurance in Low- and Middle-Income Countries written by Maria-Luisa Escobar and published by Rowman & Littlefield. This book was released on 2011-01-01 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the past twenty years, many low- and middle-income countries have experimented with health insurance options. While their plans have varied widely in scale and ambition, their goals are the same: to make health services more affordable through the use of public subsidies while also moving care providers partially or fully into competitive markets. Colombia embarked in 1993 on a fifteen-year effort to cover its entire population with insurance, in combination with greater freedom to choose among providers. A decade later Mexico followed suit with a program tailored to its federal system. Several African nations have introduced new programs in the past decade, and many are testing options for reform. For the past twenty years, Eastern Europe has been shifting from government-run care to insurance-based competitive systems, and both China and India have experimental programs to expand coverage. These nations are betting that insurance-based health care financing can increase the accessibility of services, increase providers' productivity, and change the population's health care use patterns, mirroring the development of health systems in most OECD countries. Until now, however, we have known little about the actual effects of these dramatic policy changes. Understanding the impact of health insurance–based care is key to the public policy debate of whether to extend insurance to low-income populations—and if so, how to do it—or to serve them through other means. Using recent household data, this book presents evidence of the impact of insurance programs in China, Colombia, Costa Rica, Ghana, Indonesia, Namibia, and Peru. The contributors also discuss potential design improvements that could increase impact. They provide innovative insights on improving the evaluation of health insurance reforms and on building a robust knowledge base to guide policy as other countries tackle the health insurance challenge.

International Journal of Afro-Asian Studies

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Publisher : Universal-Publishers
ISBN 13 : 1627345345
Total Pages : 62 pages
Book Rating : 4.6/5 (273 download)

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Book Synopsis International Journal of Afro-Asian Studies by : Siddhartha Sarkar

Download or read book International Journal of Afro-Asian Studies written by Siddhartha Sarkar and published by Universal-Publishers. This book was released on with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt:

ICMLG 2018 6th International Conference on Management Leadership and Governance

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Publisher : Academic Conferences and publishing limited
ISBN 13 : 1911218824
Total Pages : 476 pages
Book Rating : 4.9/5 (112 download)

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Book Synopsis ICMLG 2018 6th International Conference on Management Leadership and Governance by : Dr Vincent Ribiere

Download or read book ICMLG 2018 6th International Conference on Management Leadership and Governance written by Dr Vincent Ribiere and published by Academic Conferences and publishing limited. This book was released on 2018-05-24 with total page 476 pages. Available in PDF, EPUB and Kindle. Book excerpt: These proceedings represent the work of researchers participating in the 6th International Conference on Management, Leadership and Governance (ICMLG 2018) which is being hosted this year by the Institute for Knowledge and Innovation Southeast Asia (IKI-SEA), a Centre of Excellence of at Bangkok University, Thailand on 24-25 May 2018.

Essentials for the Improvement of Healthcare Using Lean & Six Sigma

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Author :
Publisher : CRC Press
ISBN 13 : 1466500719
Total Pages : 391 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Essentials for the Improvement of Healthcare Using Lean & Six Sigma by : D.H. Stamatis

Download or read book Essentials for the Improvement of Healthcare Using Lean & Six Sigma written by D.H. Stamatis and published by CRC Press. This book was released on 2012-02-02 with total page 391 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essentials for the Improvement of Healthcare Using Lean & Six Sigma is all about real and immediate quality improvement. Written by D.H. Stamatis, a renowned expert in organizational development and quality, the book addresses concerns that can be ameliorated with minimal government intervention. Detailing immediate paths for improvement fundamental to primary care, hospitals, and managed care, the book: Introduces much-needed mechanics of change, including transitioning from hierarchical groups to interactive inclusionary teams Focuses on customer satisfaction as a key indicator of quality Explains how Lean and Six Sigma tools can be readily applied to healthcare Spotlights primary care, including how to define and redesign its process and develop better metrics Presents IT applications that will improve billing, documentation, and patient care Examines Malcolm Baldrige National Quality Award criteria as it applies to healthcare Illustrates quality improvements and best practices through real world case studies Includes a companion CD with Six Sigma forms and formulas, Lean improvement tools, and other quality tools and worksheets Whether you think advances in technology and medicine, coupled with freedom of choice, makes the U.S. healthcare system the best in the world, or whether you believe growing costs, regulatory morass, and a tort-obsessed culture drop it to the bottom; it is evident that the processes currently employed and the subsequent defensive medicine philosophy that has resulted will not be able to meet the future demands of our aging society. Through Six Sigma and Lean, this text moves the focus from reactive controls to the proactive efficiency required to implement real and sustainable quality improvements that will allow us to forge a system that is all about wellness.

Health Care Criteria for Performance Excellence

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Author :
Publisher : DIANE Publishing
ISBN 13 : 1437921027
Total Pages : 92 pages
Book Rating : 4.4/5 (379 download)

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Book Synopsis Health Care Criteria for Performance Excellence by : Harry S. Hertz

Download or read book Health Care Criteria for Performance Excellence written by Harry S. Hertz and published by DIANE Publishing. This book was released on 2010 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health care org. have used these Criteria to address these challenges: focus on core competencies, intro. new technol., reduce costs, commun. and sharing info. electronically, estab. new alliances with health care providers, or maintain market advantage. Whatever the size of your org., the Criteria provides a valuable framework that can help you plan in an uncertain environ. Use the Criteria to assess performance on these indicators: health care outcomes; patient satis.; and operational, staff, and financial indicators. The 2009-2010 Criteria can help you align resources with approaches, such as Plan-Do-Check-Act cycles, a Balanced Scorecard, and Six Sigma; improve commun., productivity, and effectiveness; and achieve strategic goals. Illus.

Health Care Management: Principles and Practice

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Author :
Publisher : Springer Nature
ISBN 13 : 9819738792
Total Pages : 760 pages
Book Rating : 4.8/5 (197 download)

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Book Synopsis Health Care Management: Principles and Practice by : Syed Amin Tabish

Download or read book Health Care Management: Principles and Practice written by Syed Amin Tabish and published by Springer Nature. This book was released on with total page 760 pages. Available in PDF, EPUB and Kindle. Book excerpt: