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Theoretical And Analytical Service Focused Systems Design And Development
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Book Synopsis Theoretical and Analytical Service-Focused Systems Design and Development by : Chiu, Dickson K. W.
Download or read book Theoretical and Analytical Service-Focused Systems Design and Development written by Chiu, Dickson K. W. and published by IGI Global. This book was released on 2012-06-30 with total page 516 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides solutions to these challenges, practices and understanding of contemporary theories and empirical analysis for systems engineering in a way that achieves service excellence"--Provided by publisher.
Book Synopsis Customer Relationship Management Strategies in the Digital Era by : Nas?r, Süphan
Download or read book Customer Relationship Management Strategies in the Digital Era written by Nas?r, Süphan and published by IGI Global. This book was released on 2015-03-31 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today’s global economy, social media and technological advances have changed the way businesses interact with their clientele. With new forms of communication and IT practices, companies seek innovative practices for maintaining their consumer loyalty. Customer Relationship Management Strategies in the Digital Era blends the literature from the fields of marketing and information technology in an effort to examine the effect that technological advances have on the interaction between companies and their customers Through chapters and case studies, this publication discusses the importance of achieving competitive advantage through implementing relationship marketing practices and becoming consumer-centric. This publication is an essential reference source for researchers, professionals, managers, and upper level students interested in understanding customer loyalty in a technology-focused society.
Book Synopsis Educational Strategies for the Next Generation Leaders in Hotel Management by : Feng, Jiuguang
Download or read book Educational Strategies for the Next Generation Leaders in Hotel Management written by Feng, Jiuguang and published by IGI Global. This book was released on 2015-04-30 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the hospitality industry continues to grow, managers and educators are faced with the task of preparing future hospitality professionals for a rewarding but challenging career. Due to the impact of an ever-changing economy on the industry as a whole, the education of hotel managers and professionals has become an increasingly important area of study. Educational Strategies for the Next Generation Leaders in Hotel Management combines practical experience with the effective pedagogical approaches being implemented in higher learning institutions and hospitality programs internationally. Highlighting key issues surrounding the current and future scope of hotel management and the skills and knowledge necessary for career success in the hospitality industry, this publication is an essential reference source for hospitality managers, educators, and students interested in the future of the industry and the best practices for hospitality education. This publication features timely, research-based chapters and analysis relevant to topics in the hospitality industry including, but not limited to, craft-based learning, e-learning, higher education, hospitality management, human resources, opening delays, professional development, six sigma, women in global leadership, and work integrated learning.
Book Synopsis Strategic Tools and Methods for Promoting Hospitality and Tourism Services by : Nedelea, Alexandru-Mircea
Download or read book Strategic Tools and Methods for Promoting Hospitality and Tourism Services written by Nedelea, Alexandru-Mircea and published by IGI Global. This book was released on 2016-01-07 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tourism marketing is a vital tool in promoting the overall health of the global economy by not only bringing necessary revenue to a particular region, but also providing an opportunity for tourists to explore another culture, building tolerance and overall exposure to different ways of life. Strategic Tools and Methods for Promoting Hospitality and Tourism Services provides interdisciplinary perspectives in the areas of global tourism and hospitality. Highlighting cultural boundaries of strategic knowledge management through the use of case studies and theoretical research, as well as the opportunities and challenges of tourism marketing, this publication is an essential reference source for academicians, research scholars, marketing professionals, graduate-level students, and industry professionals interested in international travel and the vacation industry.
Book Synopsis Strategic Labor Relations Management in Modern Organizations by : Casademunt, Ana María Lucia
Download or read book Strategic Labor Relations Management in Modern Organizations written by Casademunt, Ana María Lucia and published by IGI Global. This book was released on 2016-04-22 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rapid changes within the modern business landscape have created new demands for human resources management. With a different set of challenges to face, human resources managers must implement novel approaches to improve policy effectiveness. Strategic Labor Relations Management in Modern Organizations is a pivotal reference source for the latest scholarly research on emerging human resource practices in relation to labor management, featuring innovative methods to remain competitive in the global business arena. Focusing on critical analyses and real-world applications, this book is ideally designed for professionals, upper-level students, managers, and researchers actively involved in human resources settings.
Book Synopsis Frameworks for Developing Efficient Information Systems: Models, Theory, and Practice by : Krogstie, John
Download or read book Frameworks for Developing Efficient Information Systems: Models, Theory, and Practice written by Krogstie, John and published by IGI Global. This book was released on 2013-06-30 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: As advances in technology continue to generate the collective knowledge of an organization and its operations, strategic models for information systems are developed in order to arrange business processes and business data. Frameworks for Developing Efficient Information Systems: Models, Theory, and Practice presents research and practices on the advancements in systems analysis and design. These theoretical frameworks and practical solutions are useful for researchers, practitioners, and academicians as this book aims to bridge the communication gap between business managers and system designers.
Book Synopsis Agile and Lean Service-Oriented Development: Foundations, Theory, and Practice by : Wang, Xiaofeng
Download or read book Agile and Lean Service-Oriented Development: Foundations, Theory, and Practice written by Wang, Xiaofeng and published by IGI Global. This book was released on 2012-11-30 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Challenges in unpredictable markets, changing customer requirements, and advancing information technologies have lead to progression towards service oriented engineering and agile and lean software development. These prevailing approaches to software systems provide solutions to challenges in demanding business environments. Agile and Lean Service-Oriented Development: Foundations, Theory and Practice explores the groundwork of service-oriented and agile and lean development and the conceptual basis and experimental evidences for the combination of the two approaches. Highlighting the best tools and guidelines for these developments in practice, this book is essential for researchers and practitioners in the software development and service computing fields.
Book Synopsis Design Science Research in Information Systems: Advances in Theory and Practice by : Ken Peffers
Download or read book Design Science Research in Information Systems: Advances in Theory and Practice written by Ken Peffers and published by Springer. This book was released on 2012-05-08 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 7th International Conference on Design Science Research in Information Systems and Technology, DERIST 2012, held in Las Vegas, NV, USA, in May 2012. The 24 revised full papers presented together with 7 revised short papers were carefully reviewed and selected from 44 submissions. The papers are organized in topical sections on DSRIS in practice, DSRIS methodologies and techniques, social and environmental aspects of DSRIS, theory and theory building in DSRIS, and evaluation of DSRIS projects.
Book Synopsis Handbook of Research on Demand-Driven Web Services: Theory, Technologies, and Applications by : Sun, Zhaohao
Download or read book Handbook of Research on Demand-Driven Web Services: Theory, Technologies, and Applications written by Sun, Zhaohao and published by IGI Global. This book was released on 2014-03-31 with total page 504 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the current technological world, Web services play an integral role in service computing and social networking services. This is also the case in the traditional FREG (foods, resources, energy, and goods) services because almost all traditional services are replaced fully or partially by Web services. Handbook of Research on Demand-Driven Web Services: Theory, Technologies, and Applications presents comprehensive and in-depth studies that reveal the cutting-edge theories, technologies, methodologies, and applications of demand-driven Web, mobile, and e-business services. This book provides critical perspectives for researchers and practitioners, lecturers and undergraduate/graduate students, and professionals in the fields of computing, business, service, management, and government, as well as a variety of readers from all the social strata.
Book Synopsis Service Computing: Concept, Method and Technology by : Zhaohui Wu
Download or read book Service Computing: Concept, Method and Technology written by Zhaohui Wu and published by Academic Press. This book was released on 2014-12-06 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service computing is a cross-disciplinary field that covers science and technology, and represents a promising direction for distributed computing and software development methodologies. It aims to bridge the gap between business services and IT services by supporting the whole lifecycle of services innovation. Over the last ten years applications in industry and academic research have produced considerable progress and success Service Computing: Concept, Method and Technology presents the concept of service computing and a proposed reference architecture for service computing research before proceeding to introduce two underlying technologies: Web services and service-oriented architecture. It also presents the authors' latest research findings on hot topics such as service discovery, recommendation, composition, verification, service trust, dynamic configuration and big data service. Some new models and methods are proposed including three service discovery methods based on semantics and skyline technologies, two service recommendation methods using graph mining and QoS prediction, two service composition methods with graph planning and one service verification method using p calculus and so on. Moreover, this book introduces JTang, an underlying platform supporting service computing, which is a product of the authors' last ten years of research and development. - Systematically reviews all the research on service computing - Introduces state-of-art research works on service computing and provides a road map for future directions - Bridges the gap between service computing theory and practice - Provides guidance for both industry and academia
Book Synopsis Introduction to Service Engineering by : Waldemar Karwowski
Download or read book Introduction to Service Engineering written by Waldemar Karwowski and published by John Wiley & Sons. This book was released on 2010-01-12 with total page 672 pages. Available in PDF, EPUB and Kindle. Book excerpt: What you need to know to engineer the global service economy. As customers and service providers create new value through globally interconnected service enterprises, service engineers are finding new opportunities to innovate, design, and manage the service operations and processes of the new service-based economy. Introduction to Service Engineering provides the tools and information a service engineer needs to fulfill this critical new role. The book introduces engineers as well as students to the fundamentals of the theory and practice of service engineering, covering the characteristics of service enterprises, service design and operations, customer service and service quality, web-based services, and innovations in service systems. Readers explore such key aspects of service engineering as: The role of service science in developing a smarter planet Service enterprises, including: enterprise value creation, architecture of service organizations, service enterprise modeling, and the application of methods of systems engineering to services Service design, including collaborative e-service systems and the new service development process Service operations and management, including service call centers Service quality, from design operations to customer relations Web-based services and technology in the global e-organization Innovation in service systems from service engineering to integrative solutions, service-oriented architecture solutions, and technology transfer streams With chapters written by fifty-seven specialists and edited by bestselling authors Gavriel Salvendy and Waldemar Karwowski, Introduction to Service Engineering uses numerous examples, problems, and real-world case studies to help readers master the knowledge and the skills required to succeed in service engineering.
Book Synopsis Complex Systems Design & Management by : Daniel Krob
Download or read book Complex Systems Design & Management written by Daniel Krob and published by Springer Nature. This book was released on 2021-04-09 with total page 485 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains all refereed papers accepted during the fourth asia-pacific edition & twelve edition – which were merged this year – of the CSD&M conference that took place in Beijing, People’s Republic of China by 2021. Mastering complex systems requires an integrated understanding of industrial practices as well as sophisticated theoretical techniques and tools. This explains the creation of an annual go-between European and Asian forum dedicated to academic researchers & industrial actors working on complex industrial systems architecting, modeling & engineering. These proceedings cover the most recent trends in the emerging field of complex systems, both from an academic and professional perspective. A special focus was put this year on “Digital Transformation in Complex Systems Engineering”. CESAM Community The CSD&M series of conferences are organized under the guidance of CESAM Community, managed by CESAMES. CESAM Community aims in organizing the sharing of good practices in systems architecting and model-based systems engineering (MBSE) and certifying the level of knowledge and proficiency in this field through the CESAM certification. The CESAM systems architecting & model-based systems engineering (MBSE) certification is especially currently the most disseminated professional certification in the world in this domain through more than 1,000 real complex system development projects on which it was operationally deployed and around 10,000 engineers who were trained on the CESAM framework at international level.
Book Synopsis Handbook of Research on Contemporary Theoretical Models in Information Systems by : Dwivedi, Yogesh K.
Download or read book Handbook of Research on Contemporary Theoretical Models in Information Systems written by Dwivedi, Yogesh K. and published by IGI Global. This book was released on 2009-05-31 with total page 700 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides a comprehensive understanding and coverage of the various theories, models and related research approaches used within IS research"--Provided by publisher.
Book Synopsis The Business Side of Learning Design and Technologies by : Shahron Williams van Rooij
Download or read book The Business Side of Learning Design and Technologies written by Shahron Williams van Rooij and published by Routledge. This book was released on 2017-09-22 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Business Side of Learning Design and Technologies provides a ready reference with actionable tools and techniques for recognizing the impact of learning design/technology decisions at the project, business unit, and organizational levels. Written for early- and mid-career learning designers and developers as well as students and researchers in instructional/learning design and technology programs, this volume focuses on the business issues underlying the selection, design, implementation, and evaluation of learning opportunities. Using scholarly and practitioner research, interviews with Learning and Development thought leaders, and the author’s own experience, readers will learn how to speak the language of business to demonstrate the value of learning design and technologies.
Book Synopsis Scientific and Technical Aerospace Reports by :
Download or read book Scientific and Technical Aerospace Reports written by and published by . This book was released on 1994 with total page 768 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :Information Resources Management Association. International Conference Publisher :IGI Global ISBN 13 :9781930708075 Total Pages :1226 pages Book Rating :4.7/5 (8 download)
Book Synopsis Managing Information Technology in a Global Economy by : Information Resources Management Association. International Conference
Download or read book Managing Information Technology in a Global Economy written by Information Resources Management Association. International Conference and published by IGI Global. This book was released on 2001 with total page 1226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today, opportunities and challenges of available technology can be utilized as strategic and tactical resources for your organization. Conversely, failure to be current on the latest trends and issues of IT can lead to ineffective and inefficient management of IT resources. Managing Information Technology in a Global Economy is a valuable collection of papers that presents IT management perspectives from professionals around the world. The papers introduce new ideas, refine old ones and possess interesting scenarios to help the reader develop company-sensitive management strategies.
Book Synopsis Foundations for Designing User-Centered Systems by : Frank E. Ritter
Download or read book Foundations for Designing User-Centered Systems written by Frank E. Ritter and published by Springer Science & Business Media. This book was released on 2014-04-11 with total page 460 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foundations for Designing User-Centered Systems introduces the fundamental human capabilities and characteristics that influence how people use interactive technologies. Organized into four main areas—anthropometrics, behaviour, cognition and social factors—it covers basic research and considers the practical implications of that research on system design. Applying what you learn from this book will help you to design interactive systems that are more usable, more useful and more effective. The authors have deliberately developed Foundations for Designing User-Centered Systems to appeal to system designers and developers, as well as to students who are taking courses in system design and HCI. The book reflects the authors’ backgrounds in computer science, cognitive science, psychology and human factors. The material in the book is based on their collective experience which adds up to almost 90 years of working in academia and both with, and within, industry; covering domains that include aviation, consumer Internet, defense, eCommerce, enterprise system design, health care, and industrial process control.
