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Author :
Publisher :
ISBN 13 :
Total Pages : 136 pages
Book Rating : 4.3/5 (121 download)
Download or read book The Swedish Experience written by and published by . This book was released on 1988 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Joëlle Vanhamme
Publisher : CRC Press
ISBN 13 : 1317097866
Total Pages : 396 pages
Book Rating : 4.3/5 (17 download)
Download or read book Memorable Customer Experiences written by Joëlle Vanhamme and published by CRC Press. This book was released on 2016-04-22 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: Experiential marketing - or memorable customer experiences - is proving a popular tool amongst businesses seeking to make an impact in a competitive world. Yet the scramble to achieve a presence among experience providers has led many companies to design and implement experiential marketing without integrating it with their overall marketing strategy. These companies often end up dissatisfying their customers rather than delighting them. This research anthology investigates different angles of experiential marketing. The 16 chapters are organised in six sections. The first section considers whether memorable customer experiences result from the use of traditional marketing practices, perhaps implemented more effectively than previously, or require entirely new practices with new foundations that turn companies into experience providers. Section two details ways businesses seek to build brands through putting experiential marketing into practice, while section three asks whether there are general principles that can be applied to the design of customer experiences which ensure successful outcomes whatever market you may operate in. Section four examines how companies manage their customer experiences once they have made the strategic decision to provide them, and section five looks at methods available to evaluate the success of these customer experiences. 'Experiential marketing changes everything!' claim the management gurus, but is it really so significant that not joining this race is dangerous? The last section of the book offers a much needed critique of experiential marketing.
Author : Daniel J. Levitin
Publisher : Penguin
ISBN 13 : 0698157222
Total Pages : 371 pages
Book Rating : 4.6/5 (981 download)
Download or read book The Organized Mind written by Daniel J. Levitin and published by Penguin. This book was released on 2014-08-19 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York Times bestselling author and neuroscientist Daniel J. Levitin shifts his keen insights from your brain on music to your brain in a sea of details. The information age is drowning us with an unprecedented deluge of data. At the same time, we’re expected to make more—and faster—decisions about our lives than ever before. No wonder, then, that the average American reports frequently losing car keys or reading glasses, missing appointments, and feeling worn out by the effort required just to keep up. But somehow some people become quite accomplished at managing information flow. In The Organized Mind, Daniel J. Levitin, PhD, uses the latest brain science to demonstrate how those people excel—and how readers can use their methods to regain a sense of mastery over the way they organize their homes, workplaces, and time. With lively, entertaining chapters on everything from the kitchen junk drawer to health care to executive office workflow, Levitin reveals how new research into the cognitive neuroscience of attention and memory can be applied to the challenges of our daily lives. This Is Your Brain on Music showed how to better play and appreciate music through an understanding of how the brain works. The Organized Mind shows how to navigate the churning flood of information in the twenty-first century with the same neuroscientific perspective.
Author : Sandra Tsing Loh
Publisher : W. W. Norton & Company
ISBN 13 : 0393088685
Total Pages : 284 pages
Book Rating : 4.3/5 (93 download)
Download or read book The Madwoman in the Volvo: My Year of Raging Hormones written by Sandra Tsing Loh and published by W. W. Norton & Company. This book was released on 2014-05-05 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: A writer, performer, and contributing editor to "The Atlantic" humorously chronicles her experiences going through menopause while dealing with the end of her marriage, her preteen daughters, and the hijinks of her eighty-nine-year-old father.
Author : Yannick Lung
Publisher : Routledge
ISBN 13 : 0429839928
Total Pages : 408 pages
Book Rating : 4.4/5 (298 download)
Download or read book Coping with Variety written by Yannick Lung and published by Routledge. This book was released on 2018-08-14 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 1999, this book explores pint points, compares and dates the development of product differentiation and variety. This book also analyses’ how firms have embraced a variety of ways of efficiently managing this verity though production, the design of the product as well as in the relations with the suppliers and distributors.
Author : H. Kumon
Publisher : Springer
ISBN 13 : 023052365X
Total Pages : 304 pages
Book Rating : 4.2/5 (35 download)
Download or read book The Hybrid Factory in Europe written by H. Kumon and published by Springer. This book was released on 2004-08-31 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book evaluates the conditions for the international transfer of Japanese-style management and production techniques to Europe. Using an investigation of Japanese manufacturing companies with operations in Europe, the authors shed light on 'hybrid factories', which combine elements of Japanese and European management and production techniques.
Author : P. Christopher Earley
Publisher : Oxford University Press, USA
ISBN 13 : 019508795X
Total Pages : 209 pages
Book Rating : 4.1/5 (95 download)
Download or read book The Transplanted Executive written by P. Christopher Earley and published by Oxford University Press, USA. This book was released on 1997 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Transplanted Executive provides a comprehensive resource for managers of any nationality striving to understand the diversity of workplace values and traditions - and how they can be used to maximize employee efficiency, morale, and the bottom line. Offering sensible solutions to everyday problems, this informative volume shows how employees with different cultural religious, and ethnic backgrounds respond to specific managerial techniques. Further, they describe why the same management practices used in the same country can generate success for some, but failure for others. Each chapter focuses on a different management problem - effective communication, motivation of workers, turning groups into teams, leadership skills, and quality management production - and following each chapter are quick reference charts that neatly summarize the text. The authors also include a table which provides cultural profiles of nearly 50 countries from major business centers around the world.
Author : Albena Azmanova
Publisher : Routledge
ISBN 13 : 1317693272
Total Pages : 243 pages
Book Rating : 4.3/5 (176 download)
Download or read book Reclaiming Democracy written by Albena Azmanova and published by Routledge. This book was released on 2015-03-02 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: Democracy is in shambles economically and politically. The recent economic meltdown in Europe and the U.S. has substituted democratic deliberation with technocratic decisions. In Athens, Madrid, Lisbon, New York, Pittsburgh or Istanbul, protesters have denounced the incapacity and unwillingness of elected officials to heed to their voices. While the diagnosis of our political-economic illness has been established, remedies are hard to come. What can we do to restore our broken democracy? Which modes of political participation are likely to have an impact? And what are the loci of political innovation in the wake of the crisis? It is with these questions that Reclaiming Democracy engages. We argue that the managerial approach to solving the crisis violates ‘a right to politics’, that is, a right that our collective life be guided by meaningful politics: by discussion of and decision among genuinely alternative principles and policies. The contributors to this volume are united in their commitment to explore how and where this right can be affirmed in a way that resuscitates democracy in the wake of the crisis. Mixing theoretical reflection and empirical analysis the book offers fresh insights into democracy’s current conundrum and makes concrete proposals about how ‘the right to politics’ can be protected.
Author : Jane Marceau
Publisher : Walter de Gruyter
ISBN 13 : 3110861402
Total Pages : 525 pages
Book Rating : 4.1/5 (18 download)
Download or read book Reworking the World written by Jane Marceau and published by Walter de Gruyter. This book was released on 2011-07-22 with total page 525 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Lorinda R. Rowledge
Publisher : Routledge
ISBN 13 : 1351282794
Total Pages : 288 pages
Book Rating : 4.3/5 (512 download)
Download or read book Mapping the Journey written by Lorinda R. Rowledge and published by Routledge. This book was released on 2017-11-28 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: This illuminating new book presents a series of in-depth case studies from around the world based on numerous personal interviews with organizational leaders and focusing on their journey towards sustainability. The aim is to provide visions of a more sustainable future, and shed light on the path, milestones and solutions – in particular the management processes these organizations employed – to provide a reliable compass that others can follow. Although each organization must take steps to fit its particular circumstance, business conditions and culture, Mapping the Journey proves that valuable lessons can be learned by setting aside critique as to where these organizations may yet make progress and instead focusing on the guidelines, targets, measures of success, tools and techniques and valuable wisdom about how pioneer organisations are travelling toward a prosperous, sustainable future. Each organization included has crafted its own unique strategic responses to an identified need for increased sustainability. While none can be said to have reached the end-point of a sustainable development strategy, all have found that, by addressing the challenge of sustainable industrial practices, they have found innovative solutions, new opportunities for revenue generation, better relationships with customers, new business and product opportunities and a boost to morale from the executive ranks to front-line employees. Mapping the Journey examines both public and private organizations worldwide: SJ Rail of Sweden; Sony Corporation; SC Johnson; TransAlta Corporation; Patagonia; Henkel; Volvo; ASG; Interface Flooring Systems; Suncor; DaimlerChrysler; AssiDoman; Germany's Centre for Technology Assessment and the Dutch National Environmental Policy Plan. These case studies provide an inspiring framework of effective processes for defining a sustainable development strategy and transforming it successfully into actions and results.
Author :
Publisher :
ISBN 13 :
Total Pages : 56 pages
Book Rating : 4.3/5 (555 download)
Download or read book The European Paratransit Experience written by and published by . This book was released on 1981 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Peter Koestenbaum
Publisher : John Wiley & Sons
ISBN 13 : 0787964727
Total Pages : 400 pages
Book Rating : 4.7/5 (879 download)
Download or read book Leadership, New and Revised written by Peter Koestenbaum and published by John Wiley & Sons. This book was released on 2002-10-31 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: It has been more than a decade since the first edition of PeterKoestenbaum's landmark book Leadership: The Inner Side ofGreatness was published. Since that time world events havecaused a dramatic shift in how we think about our lives and ourwork. Now we grapple with the fundamental questions. How can welive a courageous life and manage anxiety? Is it possible to reachgreater heights of ethics and responsibility? Peter Koestenbaum, the preeminent business philosopher, has beena trusted mentor to business leaders worldwide. In this thoroughlyrevised edition of his classic book he shares his wisdom about thefundamental nature of leadership and shows what it takes to becomean exceptional and passionate leader in today's complex world. Atthe very heart of the book is his Leadership Diamond model—aparadigm that challenges managers to transform their thinking andapproach everything with fresh effectiveness in order to reapricher results and become great leaders.
Author : Yasuhiro Monden
Publisher : CRC Press
ISBN 13 : 143982097X
Total Pages : 568 pages
Book Rating : 4.4/5 (398 download)
Download or read book Toyota Production System written by Yasuhiro Monden and published by CRC Press. This book was released on 2011-10-05 with total page 568 pages. Available in PDF, EPUB and Kindle. Book excerpt: A bestseller for almost three decades, Toyota Production System: An Integrated Approach to Just-In-Time supplies in-depth coverage of Toyota's production practices, including theoretical underpinnings and methods for implementation. Exploring the latest developments in the Toyota Production System (TPS) framework at Toyota, this new edition updates the classic with new material on e-kanban, mini-profit centers, computer-based information systems, and innovative solutions to common obstacles in TPS implementation. Yasuhiro Monden, instrumental in introducing the JIT production system to the United States, explains the logic and methodologies of the TPS. Extending the humanized aspect of production introduced in the third edition, Toyota Production System: An Integrated Approach to Just-In-Time, Fourth Edition explains how to cultivate the culture and way of thinking needed to establish the TPS holistically across your organization. Exploring the link between kaizen methods and calculation methods in TPS, this edition includes new chapters on: The goal of TPS One-piece production in practice Kaizen costing Material handling in an assembly plant Smoothing kanban collection Determination of the number of kanban New developments in e-kanban Cultivating the spontaneous kaizen mind Following in the footsteps of its bestselling predecessors, the fourth edition provides easy-to-follow guidance for implementing the TPS in your organization. It explains how Toyota has adapted and reacted to recent fluctuations in demand, quality problems, and recalls. It also includes an appendix that considers the recent tsunami in Japan and investigates how to reinforce the JIT system to ensure supply chain flow during sudden stoppages at individual locations within the chain.
Author : Bryan Smith
Publisher : Taylor & Francis
ISBN 13 : 1351944878
Total Pages : 282 pages
Book Rating : 4.3/5 (519 download)
Download or read book Developing Managers Through Project-Based Learning written by Bryan Smith and published by Taylor & Francis. This book was released on 2017-07-05 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every educator knows that the most effective way to learn is by ’doing’ - and nowhere is that truth more clearly seen than in management development. This wide-ranging book explains what is involved in planning and running project-based management development programmes and demonstrates the benefits for both the individuals and the organizations concerned. Drawing on the unrivalled experience of PA-Sundridge Park Management Centre in this field, the authors: ¢ show how to set up the necessary frameworks ¢ describe programmes for different levels of management, including 'top teams' ¢ examine the role of the sponsor ¢ point out the potential pitfalls and indicate how to avoid them ¢ look at the influence of national culture. With summaries and checklists, and case studies focusing on ICI, Allied Domecq, Volvo, Gestetner, Lloyds Bank Insurance Services, The Inland Revenue, London Underground and others, the emphasis throughout is very much on the practical. For anyone concerned with improving managerial performance, this is a book that will repay careful study.
Author : Robert E. Cole
Publisher : Univ of California Press
ISBN 13 : 9780520073982
Total Pages : 364 pages
Book Rating : 4.0/5 (739 download)
Download or read book Strategies for Learning written by Robert E. Cole and published by Univ of California Press. This book was released on 1991-01-01 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do firms become motivated to adopt small-group activities such as quality circles and self-managing teams? How do they acquire expertise in these activities? Noted sociologist and management expert Robert E. Cole addresses these issues through an examination of small-group activities in the United States, Japan and Sweden during the past twenty-five years.
Author : Dianne Waddell
Publisher : Cengage AU
ISBN 13 : 0170424448
Total Pages : 576 pages
Book Rating : 4.1/5 (74 download)
Download or read book Organisational Change: Development and Transformation written by Dianne Waddell and published by Cengage AU. This book was released on 2019-08-01 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change Management is a crucial process for gaining the competitive advantage that is the goal of many organisations. Leaders and change agents are often faced with conflicting challenges of motivating and understanding increasingly diverse workforces, accounting to stakeholders and planning for the future in a chaotic environment. Organisation Change: Development and Transformation, 7e takes both an organisational development and transformational approach to change, to reflect the environment of change faced by organisations today. With the field of organisational change continuing to evolve, especially in an international context, future directions of change management are also discussed. To emphasise the relationship between theory to practice, this text provides 10 local and international case studies, practitioner vignettes and a suite of online cases supported by a case matrix.
Author : Jan Forslin
Publisher : Routledge
ISBN 13 : 1134450133
Total Pages : 258 pages
Book Rating : 4.1/5 (344 download)
Download or read book Creating Sustainable Work Systems written by Jan Forslin and published by Routledge. This book was released on 2005-07-05 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Current trends reveal that increasing intensity at work has major consequences at individual, organizational and societal levels. New organizational approaches to work are needed so the balance between intensive and sustainable work can be achieved, yet there are no guiding models, theories or examples on how this can be done. In exploring the development of sustainable work systems, this book analyzes these problems, and provides the basis for designing and implementing 'sustainable work systems' based on the idea of regeneration and the development of human and social resources. Shedding light on the emerging work systems, this book describes existing problems and paradoxes. The researchers, from various academic disciplines and institutions in the US and Europe, consider the existing possibilities and emerging solutions and explore alternatives to intensive work systems.
