The Telephone Handbook For Medical And Dental Practices

Author : Linda J Gaylor
Publisher : Elsevier Health Sciences
ISBN 13 : 0323294480
Total Pages : 328 pages
Book Rating : 4.3/5 (232 download)

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Download or read book The Administrative Dental Assistant written by Linda J Gaylor and published by Elsevier Health Sciences. This book was released on 2016-03-01 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prime yourself for a successful career in the modern dental office with The Administrative Dental Assistant, 4th Edition. As it walks through the functions of today s dental business office, you ll learn how to master critical thinking, effective communication, and common tasks such as scheduling, patient records, and insurance processing along the way. This new edition also boasts a variety of new features, including: expanded information on the electronic health record (EHR) and the paperless dental office; professional tips and insights; the most recent HIPAA and OSHA guidelines; important soft skills, including Career-Ready Practice exercises; and all the latest technology, equipment, and procedures in use today. Paired with its companion workbook and online learning tools, The Administrative Dental Assistant is the sure fire way to keep you on top of this ever-changing profession.Comprehensive coverageprovides everything you need to know to manage today s dental office.Approachable writing stylepresentsneed-to-know contentin a way that is easy to grasp, regardless of your reading level or setting.Trusted author Linda Gaylorlends years of experience as a practicing dental assistant, instructor of dental assisting, and curriculum director."Procedure"boxesprovide step-by-step instructions on a wide variety of dental office duties.HIPAA boxeskeep you well-versed in the key concepts and applications of the Health Insurance Portability and Accountability Act."Anatomy of "images with annotated textbreak down common dental office equipment, forms, and administrative to further comprehension."What Would You Do? "boxes" "present common situations you may face in the work place.Patient file folderwith examples of both electronic and paperclinical forms and recordsprovides you experience working with confidential documents.Art programshowcases images of electronic and traditional paperwork, actual offices, equipment and technology to help reinforce the text.Bolded vocabulary terms and glossarygive you a foundation for effective office communication.Key pointsallow you to ensure that you have grasped key content before graduating to the next chapter.Dental office simulation tool on the Evolve companion website allows you to practice many of the typical office functions in a realistic virtual environment."Did You Know?" boxes" "feature snippets" "of helpful background information to context or rationales to office processes and procedures."Food for Thought" boxes highlight key concepts and call readers attention to various ways the concepts are used in everyday life. NEW! Electronic content more comprehensively addresses the electronic health record (EHR) and the paperless dental office.NEW! Emphasis on 21st century job skills is seen throughout the book as chapters discuss the soft skills like work ethic, collaboration, professionalism, social responsibility, critical thinking, and problem-solving that dental assistants must possess.NEW! "Career-Ready Practice "exercises are included at the end of each chapter asking readers to recall and assimilate information learned within the chapter and demonstrate its application in the dental office.NEW! Content updates include HIPAA changes, insurance updates (including the new claim form), dental terminology overview, new hazard communication procedures, and more.NEW! Additional artwork incorporates new images focused on technology in the dental office and new, paperless ways to manage the day-to-day functions. "