The Service Era

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Open Services Innovation

Author : Henry Chesbrough
Publisher : John Wiley & Sons
ISBN 13 : 0470905743
Total Pages : 88 pages
Book Rating : 4.4/5 (79 download)

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Book Synopsis Open Services Innovation by : Henry Chesbrough

Download or read book Open Services Innovation written by Henry Chesbrough and published by John Wiley & Sons. This book was released on 2011-01-18 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: The father of "open innovation" is back with his most significant book yet. Henry Chesbrough’s acclaimed book Open Innovation described a new paradigm for management in the 21st century. Open Services Innovation offers a new approach that demonstrates how open innovation combined with a services approach to business is an effective and powerful way to grow and compete in our increasingly services-driven economy. Chesbrough shows how companies in any industry can make the critical shift from product- to service-centric thinking, from closed to open innovation where co-creating with customers enables sustainable business models that drive continuous value creation for customers. He maps out a strategic approach and proven framework that any individual, business unit, company, or industry can put to work for renewed growth and profits. The book includes guidance and compelling examples for small and large companies, services businesses, and emerging economies, as well as a path forward for the innovation industry. "Whether you are managing a product or a service, your business needs to become more open and more inclusive in order to be more innovative. Open Services Innovation will be an invaluable guide to intrepid managers who commit to making that journey." —GARY HAMEL, visiting professor, London Business School; director, Management Lab; and author, The Future of Management "I tore out page after page to share with my leaders. Chesbrough has pioneered an entire rethink of business innovation that’s rich in concept, deeply explained, with tools ready to use in every industry." —SCOTT COOK, founder and chairman of the executive committee, Intuit "Focusing on core competence often tempts managers to keep continuing what succeeded in the past. A far more important question is what capabilities are critical in the future, and Chesbrough shows how to ask and answer these issues." —CLAYTON CHRISTENSEN, Robert & Jane Cizik Professor of Business Administration, Harvard Business School, and author, The Innovator's Dilemma "To thrive, businesses will need to master the lessons of open service innovation. Here is their one-stop guidebook with important lessons clearly and compellingly presented." —JAMES C. SPOHRER, director, IBM University Programs World-Wide "Open Innovation pioneer Henry Chesbrough breaks new ground with Open Services Innovation, a persuasive argument for the power of co-creation in the world of services." —TOM KELLEY, general manager, IDEO, and author, The Ten Faces of Innovation, The Art of Innovation "With his trademark style of beautifully explained examples, Henry Chesbrough shows how open service innovation and new business models can help you escape this product commodity trap and bring you to the next level of competition." —ALEX OSTERWALDER, author, Business Model Generation "Open Services Innovation shows how a business can redefine itself as a service organisation and tap into faster growth through shared innovation." —SIR TERRY LEAHY, chief executive, Tesco "Chesbrough shows how innovating openly with a services mindset can make you a market leader." —CHARLENE LI, author, Open Leadership, and founder, Altimeter Group

Good Company

Author : Laurie Bassi
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1609940636
Total Pages : 295 pages
Book Rating : 4.6/5 (99 download)

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Book Synopsis Good Company by : Laurie Bassi

Download or read book Good Company written by Laurie Bassi and published by Berrett-Koehler Publishers. This book was released on 2011-09-06 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: Laurie Bassi and her coauthors show that despite the dispiriting headlines, we are entering a more hopeful economic age. The authors call it the “Worthiness Era.” And in it, the good guys are poised to win. Good Company explains how this new era results from a convergence of forces, ranging from the explosion of online information sharing to the emergence of the ethical consumer and the arrival of civic-minded Millennials. Across the globe, people are choosing the companies in their lives in the same way they choose the guests they invite into their homes. They are demanding that companies be “good company.” Proof is in the numbers. The authors created the Good Company Index to take a systematic look at Fortune 100 companies’ records as employers, sellers, and stewards of society and the planet. The results were clear: worthiness pays off. Companies in the same industry with higher scores on the index—that is, companies that have behaved better—outperformed their peers in the stock market. And this is not some academic exercise: the authors have used principles of the index at their own investment firm to deliver market-beating results. Using a host of real-world examples, Bassi and company explain each aspect of corporate worthiness and describe how you can assess other companies with which you do business as a consumer, investor, or employee. This detailed guide will help you determine who the good guys are—those companies that are worthy of your time, your loyalty, and your money.

American Civil-Military Relations

Author : Suzanne C. Nielsen
Publisher : Johns Hopkins University Press+ORM
ISBN 13 : 0801895057
Total Pages : 649 pages
Book Rating : 4.8/5 (18 download)

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Book Synopsis American Civil-Military Relations by : Suzanne C. Nielsen

Download or read book American Civil-Military Relations written by Suzanne C. Nielsen and published by Johns Hopkins University Press+ORM. This book was released on 2009-10-05 with total page 649 pages. Available in PDF, EPUB and Kindle. Book excerpt: American Civil-Military Relations offers the first comprehensive assessment of the subject since the publication of Samuel P. Huntington’s The Soldier and the State. Using this seminal work as a point of departure, experts in the fields of political science, history, and sociology ask what has been learned and what more needs to be investigated in the relationship between civilian and military sectors in the 21st century. Leading scholars—such as Richard Betts, Risa Brooks, James Burk, Michael Desch, Peter Feaver, Richard Kohn, Williamson Murray, and David Segal—discuss key issues, including: • changes in officer education since the end of the Cold War • shifting conceptions of military expertise in response to evolving operational and strategic requirements • increased military involvement in high-level politics • the domestic and international contexts of U.S. civil-military relations. The first section of the book provides contrasting perspectives of American civil-military relations within the last five decades. The next section addresses Huntington’s conception of societal and functional imperatives and their influence on the civil-military relationship. Following sections examine relationships between military and civilian leaders and describe the norms and practices that should guide those interactions. What is clear from the essays in this volume is that the line between civil and military expertise and responsibility is not that sharply drawn, and perhaps given the increasing complexity of international security issues, it should not be. When forming national security policy, the editors conclude, civilian and military leaders need to maintain a respectful and engaged dialogue. Essential reading for those interested in civil-military relations, U.S. politics, and national security policy.

The Experience Economy

Author : B. Joseph Pine
Publisher : Harvard Business Press
ISBN 13 : 9780875848198
Total Pages : 276 pages
Book Rating : 4.8/5 (481 download)

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Book Synopsis The Experience Economy by : B. Joseph Pine

Download or read book The Experience Economy written by B. Joseph Pine and published by Harvard Business Press. This book was released on 1999 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.

International Trade in Services and Intangibles in the Era of Globalization

Author : Marshall B. Reinsdorf
Publisher : University of Chicago Press
ISBN 13 : 9780226709598
Total Pages : 386 pages
Book Rating : 4.7/5 (95 download)

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Book Synopsis International Trade in Services and Intangibles in the Era of Globalization by : Marshall B. Reinsdorf

Download or read book International Trade in Services and Intangibles in the Era of Globalization written by Marshall B. Reinsdorf and published by University of Chicago Press. This book was released on 2009-06-01 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quantitative measures of international exchange have historically focused on trade in tangible products or capital. However, services have recently become a larger portion of developed economies and international trade, and will only increase in the future. In International Trade in Services and Intangibles in the Era of Globalization, Marshall Reinsdorf and Matthew J. Slaughter examine new and emerging patterns of trade, especially the growing importance of transactions involving services or intangible assets such as intellectual property. A distinguished team of contributors analyzes the challenges involved in measuring trade in intangibles, the comparative advantages enjoyed by United States service industries, and the heightened international competition for jobs, capital investment, economic growth, and tax revenue that results from trade in services. This comprehensive volume will be necessary reading for scholars seeking to understand the rapidly changing global economy.

Professional Service Firms and Politics in a Global Era

Author : Chris Hurl
Publisher : Springer Nature
ISBN 13 : 3030721280
Total Pages : 351 pages
Book Rating : 4.0/5 (37 download)

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Book Synopsis Professional Service Firms and Politics in a Global Era by : Chris Hurl

Download or read book Professional Service Firms and Politics in a Global Era written by Chris Hurl and published by Springer Nature. This book was released on 2021-08-31 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume explores the influence of professional service firms on public policy-making from a global perspective. Drawing on cases studies from around the world, researchers from different disciplines—including sociology, political science, geography, anthropology, history, and management studies—examine how professional service firms have generated power in the policy-making process. The chapters further investigate the structure and organization of these firms and their relationship with public agencies. They discuss the impact of strategies, techniques and models promoted by these firms on political decision-making. And they analyze how these firms have contributed to the formation of global policy-pipelines, facilitating the quick diffusion of policy ideas across time and space. Exposing how professional advisors can undermine democratic decision-making, the chapters in this book explore the potential for resistance and regulation of public-private relationships.

The Media Welfare State

Author : Ole J. Mjøs
Publisher : University of Michigan Press
ISBN 13 : 047212031X
Total Pages : 165 pages
Book Rating : 4.4/5 (721 download)

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Book Synopsis The Media Welfare State by : Ole J. Mjøs

Download or read book The Media Welfare State written by Ole J. Mjøs and published by University of Michigan Press. This book was released on 2014-10-22 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Media Welfare State: Nordic Media in the Digital Era comprehensively addresses the central dynamics of the digitalization of the media industry in the Nordic countries—Sweden, Norway, Denmark, Finland, and Iceland—and the ways media organizations there are transforming to address the new digital environment. Taking a comparative approach, the authors provide an overview of media institutions, content, use, and policy throughout the region, focusing on the impact of information and communication technology/internet and digitalization on the Nordic media sector. Illustrating the shifting media landscape the authors draw on a wide range of cases, including developments in the press, television, the public service media institutions, and telecommunication.

Rough Draft

Author : Amy J. Rutenberg
Publisher : Cornell University Press
ISBN 13 : 1501739379
Total Pages : 276 pages
Book Rating : 4.5/5 (17 download)

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Book Synopsis Rough Draft by : Amy J. Rutenberg

Download or read book Rough Draft written by Amy J. Rutenberg and published by Cornell University Press. This book was released on 2019-09-15 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rough Draft draws the curtain on the race and class inequities of the Selective Service during the Vietnam War. Amy J. Rutenberg argues that policy makers' idealized conceptions of Cold War middle-class masculinity directly affected whom they targeted for conscription and also for deferment. Federal officials believed that college educated men could protect the nation from the threat of communism more effectively as civilians than as soldiers. The availability of deferments for this group mushroomed between 1945 and 1965, making it less and less likely that middle-class white men would serve in the Cold War army. Meanwhile, officials used the War on Poverty to target poorer and racialized men for conscription in the hopes that military service would offer them skills they could use in civilian life. As Rutenberg shows, manpower policies between World War II and the Vietnam War had unintended consequences. While some men resisted military service in Vietnam for reasons of political conscience, most did so because manpower polices made it possible. By shielding middle-class breadwinners in the name of national security, policymakers militarized certain civilian roles—a move that, ironically, separated military service from the obligations of masculine citizenship and, ultimately, helped kill the draft in the United States.

American Military History, Volume II

Author :
Publisher :
ISBN 13 :
Total Pages : 572 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis American Military History, Volume II by :

Download or read book American Military History, Volume II written by and published by . This book was released on 2010 with total page 572 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the Publisher: This latest edition of an official U.S. Government military history classic provides an authoritative historical survey of the organization and accomplishments of the United States Army. This scholarly yet readable book is designed to inculcate an awareness of our nation's military past and to demonstrate that the study of military history is an essential ingredient in leadership development. It is also an essential addition to any personal military history library.

The Service-Dominant Logic of Marketing

Author : Robert F. Lusch
Publisher : Routledge
ISBN 13 : 1317454634
Total Pages : 676 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis The Service-Dominant Logic of Marketing by : Robert F. Lusch

Download or read book The Service-Dominant Logic of Marketing written by Robert F. Lusch and published by Routledge. This book was released on 2014-12-18 with total page 676 pages. Available in PDF, EPUB and Kindle. Book excerpt: Expanding on the editors' award-winning article "Evolving to a New Dominant Logic for Marketing," this book presents a challenging new paradigm for the marketing discipline. This new paradigm is service-oriented, customer-oriented, relationship-focused, and knowledge-based, and places marketing, once viewed as a support function, central to overall business strategy. Service-dominant logic defines service as the application of competencies for the benefit of another entity and sees mutual service provision, rather than the exchange of goods, as the proper subject of marketing. It moves the orientation of marketing from a "market to" philosophy where customers are promoted to, targeted, and captured, to a "market with" philosophy where the customer and supply chain partners are collaborators in the entire marketing process. The editors elaborate on this model through an historical analysis, clarification, and extension of service-dominant logic, and distinguished marketing thinkers then provide further insight and commentary. The result is a more comprehensive and inclusive marketing theory that will challenge both current thinking and marketing practice.

Returning Home from Iraq and Afghanistan

Author : Institute of Medicine
Publisher : National Academies Press
ISBN 13 : 0309152852
Total Pages : 193 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Returning Home from Iraq and Afghanistan by : Institute of Medicine

Download or read book Returning Home from Iraq and Afghanistan written by Institute of Medicine and published by National Academies Press. This book was released on 2010-03-31 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nearly 1.9 million U.S. troops have been deployed to Afghanistan and Iraq since October 2001. Many service members and veterans face serious challenges in readjusting to normal life after returning home. This initial book presents findings on the most critical challenges, and lays out the blueprint for the second phase of the study to determine how best to meet the needs of returning troops and their families.

Implementation of the Post-Vietnam Era Veterans' Educational Assistance Act of 1977

Author : United States. Veterans Administration
Publisher :
ISBN 13 :
Total Pages : 108 pages
Book Rating : 4.:/5 (327 download)

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Book Synopsis Implementation of the Post-Vietnam Era Veterans' Educational Assistance Act of 1977 by : United States. Veterans Administration

Download or read book Implementation of the Post-Vietnam Era Veterans' Educational Assistance Act of 1977 written by United States. Veterans Administration and published by . This book was released on 1983 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Covid-19 and International Business

Author : Marin A Marinov
Publisher : Routledge
ISBN 13 : 1000294633
Total Pages : 347 pages
Book Rating : 4.0/5 (2 download)

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Book Synopsis Covid-19 and International Business by : Marin A Marinov

Download or read book Covid-19 and International Business written by Marin A Marinov and published by Routledge. This book was released on 2020-12-21 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Covid-19 pandemic has induced a crisis grasping the world abruptly, simultaneously, and swiftly. As a critical juncture, it ignited a change of era for international business. This book illustrates how governments have dealt with the pandemic and the consequent impacts on international business. It also explores the disrupted operations and responses of businesses as their worldwide interconnectivity has been seriously threatened. The book discourses multidirectional aspects of the effects of Covid-19 on international business, ranging from the juxtaposing forces disrupting globalization and installing a change of era through decoupling of technological, production and knowledge flows to its stimulating aspects to the strategic response on business, industry and state level. The book contains thirty chapters that offer a multidimensional interpretation of impacts of Covid-19 on international business theory and practice. Employing the latest state of knowledge on the topic, the book is aimed at international business audience - scholars, students and managers who need to understand better the nature, scope and scale of the impacts of the pandemic on international business.

Protecting the President

Author : Dan Bongino
Publisher : Post Hill Press
ISBN 13 : 1642939668
Total Pages : 323 pages
Book Rating : 4.6/5 (429 download)

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Book Synopsis Protecting the President by : Dan Bongino

Download or read book Protecting the President written by Dan Bongino and published by Post Hill Press. This book was released on 2021-01-12 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: Being a Secret Service agent is one of the most treacherous jobs in the world and never more so than in today’s highly polarized America. Facing threats from fence jumpers and manifesto writers, and from fanatical terrorists and sophisticated spies, protecting the president is harder than ever. In an age of hyper-partisan politics, emotions are high and crazies are a dime a dozen. On top of that, with international tensions reaching a boiling point, it’s harder than ever to determine friend from foe. Yet the President of the United States is in very real danger if the Secret Service doesn’t change course soon and evolve with the rapidly changing threat environment. Highly motivated “bad guys” are already working on technologically advanced methodologies and are constantly striving to formulate the logistics of an attack on the White House. Eventually terrorist planners will find a way to acquire the technology, weapons, explosives, and know-how to make an attempt on the life of the President. The only question is “What are we going to do about it?” Protecting the President provides not only a rare insider glimpse of what the Secret Service does, but explores the challenges facing the agents today. Chock-full of relevant stories of protecting past presidents, veteran agent Dan Bongino explains how the agency can best protect the president today. This book covers how the Secret Service should • plan for a tactical assault by a terrorist attack team • prepare to respond to a severe medical emergency • train to handle a chemical or biological weapon attack • prepare for an attack using explosives • plan for 9-11 style attacks from the air and fire threats • and much more

The Army Lawyer

Author :
Publisher :
ISBN 13 :
Total Pages : 754 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis The Army Lawyer by :

Download or read book The Army Lawyer written by and published by . This book was released on 1999 with total page 754 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Managerial Issues in Digital Transformation of Global Modern Corporations

Author : Esakki, Thangasamy
Publisher : IGI Global
ISBN 13 : 1799824047
Total Pages : 323 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Managerial Issues in Digital Transformation of Global Modern Corporations by : Esakki, Thangasamy

Download or read book Managerial Issues in Digital Transformation of Global Modern Corporations written by Esakki, Thangasamy and published by IGI Global. This book was released on 2021-06-25 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: Efficient management of managerial tasks by capable managers is essential in order to grow and remain competitive in today’s global business market. On the other hand, digital transformation enables organizations to better compete with their global counterparts. In the process of digital transformation, many firms find it difficult to acquire qualified leadership with adequate knowledge and competence to drive success. Without integrating the dual edges of managerial competence and digital evolution, it is next to impossible for a firm to both survive and grow. Managerial Issues in Digital Transformation of Global Modern Corporations is a critical scholarly publication that examines current challenges in the digital transformation of modern business corporations from a managerial and leadership perspective. Featuring a wide range of topics such as digital transformation, marketing, and global business, this book is ideal for corporate executives, managers, IT specialists, entrepreneurs, business administrators, industry practitioners, academicians, researchers, policymakers, and students from various relevant disciplines that include economics, information and technology, business administration, management science, and commerce.

Why We Lost the ERA

Author : Jane J. Mansbridge
Publisher : University of Chicago Press
ISBN 13 : 022618644X
Total Pages : 340 pages
Book Rating : 4.2/5 (261 download)

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Book Synopsis Why We Lost the ERA by : Jane J. Mansbridge

Download or read book Why We Lost the ERA written by Jane J. Mansbridge and published by University of Chicago Press. This book was released on 2015-07-15 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this work, Jane Mansbridge's fresh insights uncover a significant democratic irony - the development of self-defeating, contradictory forces within a democratic movement in the course of its struggle to promote its version of the common good. Mansbridge's book is absolutely essential reading for anyone interested in democratic theory and practice.