The Reign Of The Customer

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The Reign of the Customer

Author : Claes Fornell
Publisher : Springer Nature
ISBN 13 : 3030135624
Total Pages : 217 pages
Book Rating : 4.0/5 (31 download)

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Book Synopsis The Reign of the Customer by : Claes Fornell

Download or read book The Reign of the Customer written by Claes Fornell and published by Springer Nature. This book was released on 2020-03-27 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: With major retailers closing brick-and-mortar stores every month and the continued shift to online shopping, there is a major push to strengthen customer loyalty by improving the customer experience. The two most important qualities that consumers look for are convenience and efficiency. Finally a source is available that will give retailers and companies in general the insight needed to enhance customer satisfaction while improving the overall shopping experience. This book uses the world-leading findings from the American Customer Satisfaction Index (ACSI) and its accompanying Global Customer Satisfaction Index (GCSI) – invaluable, incomparable sources of consumer insights and information, to inform best practices for improving the consumer experience, better satisfying customers, and achieving profitable customer loyalty today and into the rapidly changing future. This book will help us understand where we were, where we are today, and where we are heading tomorrow in providing exceptional customer experiences. It is a must-read for marketing professionals and customer-focused senior executives alike.

The Reign of the Kingfisher

Author : T.J. Martinson
Publisher : Flatiron Books
ISBN 13 : 1250170214
Total Pages : 352 pages
Book Rating : 4.2/5 (51 download)

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Book Synopsis The Reign of the Kingfisher by : T.J. Martinson

Download or read book The Reign of the Kingfisher written by T.J. Martinson and published by Flatiron Books. This book was released on 2019-03-05 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Hits a grand slam for its intended audience. It might even convince skeptics that superhero stories can make good literature." —Pittsburgh Post-Gazette "An extraordinary novel." —Emily St. John Mandel, bestselling author of Station Eleven 30 years ago a superhero tried to save Chicago. Now the city is again under siege, in this gritty, suspenseful, and beautifully written novel from award-winning debut author T.J. Martinson Somewhere in Chicago, a roomful of people have been taken hostage. The hostages will be killed one by one, the masked gunman says on-screen, unless the police will admit that they faked the death of the legendary superhero called the Kingfisher and helped him to give up his defense of the city thirty years ago. Retired reporter Marcus Waters made his name as a journalist covering the enigmatic superhero’s five years of cleaning up Chicago’s streets. Then the Kingfisher died, Chicago resumed its violent turmoil, and Marcus slid back into obscurity. But did the Kingfisher really die? And who would take hostages connected to the Kingfisher's past attempts to clean up the streets? With the help of disgraced police officer Lucinda Tillman and a young hacktivist named Wren, Marcus will explore the city's violence, corruption, and chaos to figure out if the vigilante hero died tragically, or gave up hope and abandoned the city—and for the hostages, the clock is ticking.

Quest for the Best

Author : Stanley Marcus
Publisher : University of North Texas Press
ISBN 13 : 9781574411379
Total Pages : 260 pages
Book Rating : 4.4/5 (113 download)

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Book Synopsis Quest for the Best by : Stanley Marcus

Download or read book Quest for the Best written by Stanley Marcus and published by University of North Texas Press. This book was released on 2001 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Quest for the Best is not just a nostalgic look, however, at the age of handcrafted elegance. Marcus gives good advice on how consumers can educate themselves about the best, demand it, and get it. He describes his own experiences with the best in chapters such as "The Things You Love to Touch" and "Bed and Board." Witty, urbane, but always accessible, Marcus is a joy to read."--BOOK JACKET.

The Reign of the Favored Women

Author : Ann Chamberlin
Publisher : Forge Books
ISBN 13 : 9780312865924
Total Pages : 415 pages
Book Rating : 4.8/5 (659 download)

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Book Synopsis The Reign of the Favored Women by : Ann Chamberlin

Download or read book The Reign of the Favored Women written by Ann Chamberlin and published by Forge Books. This book was released on 1998 with total page 415 pages. Available in PDF, EPUB and Kindle. Book excerpt: Venetian-born Safiye controls the Empire from within the veiled harem walls, her web of intrigue reaching far beyond Constantinople and into Europe. Allowing nothing to stand in her way, her sole ambition is to secure the throne of the Ottoman Empire for her son.

Black Reign Saga

Author : Edd McNair
Publisher : Urban Books
ISBN 13 : 1622860063
Total Pages : 409 pages
Book Rating : 4.6/5 (228 download)

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Book Synopsis Black Reign Saga by : Edd McNair

Download or read book Black Reign Saga written by Edd McNair and published by Urban Books. This book was released on 2012-07-01 with total page 409 pages. Available in PDF, EPUB and Kindle. Book excerpt: A small-time thug with big dreams, Black sees crack cocaine as his way out of the Virginia housing projects where he grew up. Along with his cousin Lo, Black works side by side with hustlers and killers. It's not long before they're thrown into situations way beyond their control, and their family bonds are thoroughly tested. Angela grew up in a conservative upper-class neighborhood, so her experience with the streets is almost nonexistent. When she goes away to Hampton University, her beauty and sex appeal bring her plenty of attention, and she gets an education in things she never expected to experience. When Angela and Black cross paths, their lives are turned around once again. This is a love affair that should never happen, but sometimes things are just too good to resist. Author Edd McNair takes readers on a roller-coaster ride. The plot twists and turns, giving readers a look at the hood from the inside like they've never seen it before.

The Reign of Quantity and the Signs of the Times

Author : René Guénon
Publisher : Penguin Group
ISBN 13 :
Total Pages : 376 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis The Reign of Quantity and the Signs of the Times by : René Guénon

Download or read book The Reign of Quantity and the Signs of the Times written by René Guénon and published by Penguin Group. This book was released on 1972 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Critique of modern Western civilization from the point of view of traditional metaphysics

The Reign of Philip the Fair

Author : Joseph R. Strayer
Publisher : Princeton University Press
ISBN 13 : 0691198381
Total Pages : 476 pages
Book Rating : 4.6/5 (911 download)

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Book Synopsis The Reign of Philip the Fair by : Joseph R. Strayer

Download or read book The Reign of Philip the Fair written by Joseph R. Strayer and published by Princeton University Press. This book was released on 2019-03-26 with total page 476 pages. Available in PDF, EPUB and Kindle. Book excerpt: The reign of Philip the Fair marks both the culmination of the medieval French monarchy and the beginning of the transition from the medieval to the modern period. In this long-awaited study of Philip's reign, Joseph R. Strayer discusses the king's personality, his quarrels with the Church and with neighboring rulers, and his relations with his subjects. He also examines developments in the French administrative system. In studying the decision-making process and the careers of hundreds of royal officials, the author determines how increases in royal power and in the effectiveness and complexity of the administration were achieved. He also considers how these changes affected the possessing classes and how Philip made them acceptable or at least tolerable to the politically conscious segment of the population. As Professor Strayer shows, under Philip, the balance of loyalty swung away from the local authorities and the Church Universal and toward the secular, sovergein state. the central administration grew so strong, and its efficiency so improved, that it became the model for many other European states. Joseph R. Strayer retired from Princeton University as Dayton-Stockton Professor of History in 1973. He is the author of numerous books and articles, including On the Medieval Origins of the Modern State and Medieval Statecraft and the Perspectives of History (both Princeton books). Originally published in 1980. The Princeton Legacy Library uses the latest print-on-demand technology to again make available previously out-of-print books from the distinguished backlist of Princeton University Press. These editions preserve the original texts of these important books while presenting them in durable paperback and hardcover editions. The goal of the Princeton Legacy Library is to vastly increase access to the rich scholarly heritage found in the thousands of books published by Princeton University Press since its founding in 1905.

Reign of the Fallen

Author : Sarah Glenn Marsh
Publisher : Penguin
ISBN 13 : 044849440X
Total Pages : 402 pages
Book Rating : 4.4/5 (484 download)

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Book Synopsis Reign of the Fallen by : Sarah Glenn Marsh

Download or read book Reign of the Fallen written by Sarah Glenn Marsh and published by Penguin. This book was released on 2019-01-08 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This edgy fantasy doesn't just blur boundaries of genre, of gender, of past and present, life and death--it explodes them." --Cinda Williams Chima, New York Times bestselling author of the Seven Realms series and the Shattered Realms series. Without the dead, she'd be no one. Odessa is one of Karthia's master necromancers, catering to the kingdom's ruling Dead. Whenever a noble dies, it's Odessa's job to raise them by retrieving their soul from a dreamy and dangerous shadow world called the Deadlands. But there is a cost to being raised: the Dead must remain shrouded. If even a hint of flesh is exposed, a grotesque transformation begins, turning the Dead into terrifying, bloodthirsty Shades. A dramatic uptick in Shade attacks raises suspicions and fears around the kingdom. Soon, a crushing loss of one of her closest companions leaves Odessa shattered, and reveals a disturbing conspiracy in Karthia: Someone is intentionally creating Shades by tearing shrouds from the Dead--and training them to attack. Odessa is forced to contemplate a terrifying question: What if her magic is the weapon that brings the kingdom to its knees? Fighting alongside her fellow mages--and a powerful girl as enthralling as she is infuriating--Odessa must untangle the gruesome plot to destroy Karthia before the Shades take everything she loves. Perfect for fans of Three Dark Crowns and Red Queen, Reign of the Fallen is a gutsy, unpredictable read with a surprising and breathtaking LGBT romance at its core.

Reign of Error

Author : Diane Ravitch
Publisher : Vintage
ISBN 13 : 0385350899
Total Pages : 417 pages
Book Rating : 4.3/5 (853 download)

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Book Synopsis Reign of Error by : Diane Ravitch

Download or read book Reign of Error written by Diane Ravitch and published by Vintage. This book was released on 2013-09-17 with total page 417 pages. Available in PDF, EPUB and Kindle. Book excerpt: From one of the foremost authorities on education in the United States, former U.S. assistant secretary of education, “whistle-blower extraordinaire” (The Wall Street Journal), author of the best-selling The Death and Life of the Great American School System (“Important and riveting”—Library Journal), The Language Police (“Impassioned . . . Fiercely argued . . . Every bit as alarming as it is illuminating”—The New York Times), and other notable books on education history and policy—an incisive, comprehensive look at today’s American school system that argues against those who claim it is broken and beyond repair; an impassioned but reasoned call to stop the privatization movement that is draining students and funding from our public schools. In Reign of Error, Diane Ravitch argues that the crisis in American education is not a crisis of academic achievement but a concerted effort to destroy public schools in this country. She makes clear that, contrary to the claims being made, public school test scores and graduation rates are the highest they’ve ever been, and dropout rates are at their lowest point. She argues that federal programs such as George W. Bush’s No Child Left Behind and Barack Obama’s Race to the Top set unreasonable targets for American students, punish schools, and result in teachers being fired if their students underperform, unfairly branding those educators as failures. She warns that major foundations, individual billionaires, and Wall Street hedge fund managers are encouraging the privatization of public education, some for idealistic reasons, others for profit. Many who work with equity funds are eyeing public education as an emerging market for investors. Reign of Error begins where The Death and Life of the Great American School System left off, providing a deeper argument against privatization and for public education, and in a chapter-by-chapter breakdown, putting forth a plan for what can be done to preserve and improve it. She makes clear what is right about U.S. education, how policy makers are failing to address the root causes of educational failure, and how we can fix it. For Ravitch, public school education is about knowledge, about learning, about developing character, and about creating citizens for our society. It’s about helping to inspire independent thinkers, not just honing job skills or preparing people for college. Public school education is essential to our democracy, and its aim, since the founding of this country, has been to educate citizens who will help carry democracy into the future.

Reign of Shadows

Author : Deborah Chester
Publisher : Diversion Books
ISBN 13 : 1626815887
Total Pages : 391 pages
Book Rating : 4.6/5 (268 download)

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Book Synopsis Reign of Shadows by : Deborah Chester

Download or read book Reign of Shadows written by Deborah Chester and published by Diversion Books. This book was released on 2015-03-08 with total page 391 pages. Available in PDF, EPUB and Kindle. Book excerpt: As an evil emperor struggles to maintain his immortality, two of his subjects embark on fateful adventures in this epic fantasy trilogy debut. For the past nine centuries, Emperor Kostimon has ruled Imperia from the Ruby Throne, even as lawlessness and greed threaten to bring the empire crumbling to the ground. But his immortality stems from a bargain with the very source of evil itself: the dark lord Beloth. Now, as Kostimon's tenth and final lifetime begins, the shadow god is growing restless… As the son of Imperia’s most powerful healer, Caelan E'Non is expected to follow in his father's footsteps. Except Caelan feels a burning desire to blaze his own trail—and possesses a magic he does not understand. Meanwhile, Elandra Albain has been raised as a servant in her father's house. Her spoiled sister, Lady Bixia, is thought to be destined for greatness. But Elandra has a surprising destiny all her own. Now, in a time of unimaginable upheaval, Caelan and Elandra begin journeys of adventure and terrifying danger—journeys that will alter the course of Imperia forever.

Rise of Fire

Author : Sophie Jordan
Publisher : HarperCollins
ISBN 13 : 0062377698
Total Pages : 179 pages
Book Rating : 4.0/5 (623 download)

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Book Synopsis Rise of Fire by : Sophie Jordan

Download or read book Rise of Fire written by Sophie Jordan and published by HarperCollins. This book was released on 2017-02-07 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York Times bestselling author Sophie Jordan’s romantic, sweeping fantasy Reign of Shadows continues in this suspenseful sequel, Rise of Fire. Luna and Fowler have escaped the kingdom of Relhok, but they haven’t escaped the darkness. When a battle against the dark dwellers mortally injures Fowler, Luna is faced with a choice: put their fate in the hands of mysterious strangers or risk losing Fowler forever. Desperate to keep the one bright part of her life alive, Luna accepts the help of soldiers from a nearby kingdom. Lagonia’s castle offers reprieve from the dangerous outside world—until the King discovers both Fowler and Luna’s true ties to Relhok and their influence over the throne. Now pawns in each kingdom’s political game, Luna and Fowler are more determined than ever to escape and build the life they’ve been dreaming of. But their own pasts have a tight hold on their hearts and their destinies. Luna must embrace the darkness and fire within her before she loses not only Fowler but the power she was destined to inherit.

Frozen Reign

Author : Kathryn Purdie
Publisher : HarperCollins
ISBN 13 : 0062412442
Total Pages : 278 pages
Book Rating : 4.0/5 (624 download)

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Book Synopsis Frozen Reign by : Kathryn Purdie

Download or read book Frozen Reign written by Kathryn Purdie and published by HarperCollins. This book was released on 2018-11-06 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fans of Three Dark Crowns and Leigh Bardugo will devour the heart-stopping finale to the #1 New York Times bestselling Burning Glass trilogy, as teen empath Sonya fights to regain her powers amidst a vengeful civil war. Civil war is on the horizon, and Sonya is helpless to stop it. With her empathic powers gone, she can no longer protect her beloved Anton from his vindictive brother Valko, who will stop at nothing to get his revenge and reclaim his throne. Even if that means using an Auraseer to hunt—and kill—both Sonya and Anton. Then Sonya hears about an empath in a far-off kingdom who may be able to heal her—but without her powers, finding the legendary Auraseer will be dangerous. And if she doesn’t succeed, the peace Sonya sacrificed so much to achieve will be shattered forever.

The Reign of Chivalry

Author : Richard W. Barber
Publisher : Boydell Press
ISBN 13 : 9781843831822
Total Pages : 220 pages
Book Rating : 4.8/5 (318 download)

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Book Synopsis The Reign of Chivalry by : Richard W. Barber

Download or read book The Reign of Chivalry written by Richard W. Barber and published by Boydell Press. This book was released on 2005 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Richard Barber, author of Holy Grail: The History of a Legend and King Arthur: Hero and Legend, has written an engaging and intriguing book on one of the most original concepts of the medieval mind. Profusely illustrated and redesigned for a new generation of readers. Profusely illustrated and redesigned for a new generation of readers, Richard Barber's classic The Reign of Chivalry presents a broad picture of the chivalric world, and shows how chivalry affected or was affected by greatsocial movements, great writers and great events, and analyses the legacy it passed down to later ages. The opening chapter looks at the central figure of the whole chivalric world, the knight, and asks why he is such a different figure from other fighting men. Following sections deal with chivalry in relation to the main themes of medieval literature, especially the vast cycle of Arthurian romances, and discuss the attitudes towards chivalry of writers such as Jean Froissart, whose pages cast a golden glow over the harsh realities of war. Later sections look at chivalry's influence on the Renaissance and later culture, beginning with the knight's transition to gentleman. The element by which chivalry is now most remembered, its respectful, even adoring, attitude towards women, is the subject of a wide-ranging discussion, covering both medieval reality and modern ideals. Richard Barber, author of Holy Grail: History of a Legend, Myths and Legends of the British Isles and King Arthur: Hero and Legend, has written an engaging and intriguing book on one of the most original concepts of the medieval mind.

The Reign of Anti-logos

Author : David Hawkes
Publisher : Springer Nature
ISBN 13 : 3030559408
Total Pages : 280 pages
Book Rating : 4.0/5 (35 download)

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Book Synopsis The Reign of Anti-logos by : David Hawkes

Download or read book The Reign of Anti-logos written by David Hawkes and published by Springer Nature. This book was released on 2020-11-24 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: The concept of ‘performativity’ has risen to prominence throughout the humanities. The rise of financial derivatives reflects the power of the performative sign in the economic sphere. As recent debates about gender identity show, the concept of performativity is also profoundly influential on people’s personal lives. Although the autonomous power of representation has been studied in disciplines ranging from economics to poetics, however, it has not yet been evaluated in ethical terms. This book supplies that deficiency, providing an ethical critique of performative representation as it is manifested in semiotics, linguistics, philosophy, poetics, theology and economics. It constructs a moral criticism of the performative sign in two ways: first, by identifying its rise to power as a single phenomenon manifested in various different areas; and second, by locating efficacious representation in its historical context, thus connecting it to idolatry, magic, usury and similar performative signs. The book concludes by suggesting that earlier ethical critiques of efficacious representation might be revived in our own postmodern era.

Reign & Ruin

Author : J. D. Evans
Publisher :
ISBN 13 : 9781951607012
Total Pages : 420 pages
Book Rating : 4.6/5 (7 download)

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Book Synopsis Reign & Ruin by : J. D. Evans

Download or read book Reign & Ruin written by J. D. Evans and published by . This book was released on 2020-01-23 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: An epic, adult fantasy romance set in a land of domes and spires, and magic. She wants to rule in her father's place, where no woman has ruled before. He wants to protect his people from war, but who would ever trust a man who wields the forbidden magic of death? They must stand together to align old enemies against a new one.

The Publishers Weekly

Author :
Publisher :
ISBN 13 :
Total Pages : 1008 pages
Book Rating : 4.3/5 (243 download)

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Book Synopsis The Publishers Weekly by :

Download or read book The Publishers Weekly written by and published by . This book was released on 1922 with total page 1008 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Reign

Author : Chanda Hahn
Publisher : Chanda\Hahn
ISBN 13 : 9780692313527
Total Pages : 302 pages
Book Rating : 4.3/5 (135 download)

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Book Synopsis Reign by : Chanda Hahn

Download or read book Reign written by Chanda Hahn and published by Chanda\Hahn. This book was released on 2014-10-30 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: Going to the Fae plane against Jared's orders has cost Mina dearly. Her decision haunts her as a new danger surfaces back on the human plane. The Grimms are fading from existence. To save her family's future, Mina Grime will have to travel to the past with the help of her Fae Godmother and a pair of magic shoes. She must go to the Story's very beginning, to the days before the dark prince's reign. But can she finish her quest before her time runs out, or will she be trapped in the past forever?