The Power of Empathy in Modern Leadership: Leading with Heart

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Author :
Publisher : Mohammad Zaripour
ISBN 13 : 1738070875
Total Pages : 138 pages
Book Rating : 4.7/5 (38 download)

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Book Synopsis The Power of Empathy in Modern Leadership: Leading with Heart by : Mohammad Zaripour

Download or read book The Power of Empathy in Modern Leadership: Leading with Heart written by Mohammad Zaripour and published by Mohammad Zaripour. This book was released on 2024-08-02 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leading with Heart: The Power of Empathy in Modern Leadership by Mohammad Zaripour is an essential guide for leaders seeking to navigate today’s fast-paced, interconnected world with empathy at the forefront. This insightful book explores the profound impact of empathetic leadership, offering practical strategies to inspire and motivate teams. Zaripour delves into the science of empathy, distinguishing it from sympathy and breaking down its various forms—cognitive, emotional, and compassionate. Readers will gain a deeper understanding of the psychological and neurological foundations of empathetic behavior, along with its vital role in leadership. Through real-world examples and case studies, the book reveals how empathetic leaders build trust, enhance communication, and foster collaboration. Key leadership traits such as emotional intelligence, active listening, and authenticity are emphasized, as well as practical techniques for conflict resolution, decision-making, and fostering innovation. Readers will also learn how to cultivate empathy within themselves and their organizations, creating a positive, supportive work culture. By addressing common misconceptions, challenges like burnout, and the future of leadership in the digital age, Leading with Heart provides leaders with the tools to effectively guide their teams with compassion and confidence. This book is a must-read for leaders at all levels who wish to build stronger, more resilient teams and lead with purpose. Mohammad Zaripour is an accomplished leader and author with extensive experience in project management, engineering, and leadership development. With a passion for empowering individuals and teams, he is dedicated to helping leaders harness the power of empathy to create positive, high-performing work environments. As a certified project management professional (PMP, PMI-ACP, PSM) and a seasoned engineer, Mohammad blends his technical expertise with a deep understanding of human dynamics in the workplace. His commitment to continuous learning and growth has shaped his approach to leadership, emphasizing emotional intelligence, active listening, and authentic communication. In Leading with Heart: The Power of Empathy in Modern Leadership, Mohammad shares his insights on how empathetic leadership can transform teams and organizations, offering practical strategies to inspire, motivate, and foster a culture of trust and collaboration. Through his work, Mohammad aims to equip leaders with the tools they need to lead with heart and make a lasting impact in today’s rapidly evolving world.

Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071791515
Total Pages : 321 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations by : Bob Vanourek

Download or read book Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations written by Bob Vanourek and published by McGraw Hill Professional. This book was released on 2012-05-04 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Achieve long-term business success—without sacrificing quarterly profits Triple Crown Leadership provides a step-by-step model for building organizations that are Excellent (high performing), Ethical (transparent), and Enduring (stands the test of time). It explains how to protect your organization’s values, reputation, and profitability by focusing not only on culture, but organizational character; seeking solutions to challenges from all levels of personnel; and skillfully blending a “hard-edged” demand for results with a “soft-edged” spirit of collaboration. Bob Vanourek has held senior leadership positions at Pitney Bowes, Avery Division, Sensormatic, Recognition Equipment, and Monarch Marketing. Gregg Vanourek is the founder of Far Horizon, a leadership and personnel development firm with offices in the U.S. and Europe.

Leading with Empathy

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119837251
Total Pages : 373 pages
Book Rating : 4.1/5 (198 download)

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Book Synopsis Leading with Empathy by : Gautham Pallapa

Download or read book Leading with Empathy written by Gautham Pallapa and published by John Wiley & Sons. This book was released on 2021-12-09 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to lead others through adversity with the power of human connection. In Leading with Empathy: Understanding the Needs of Today’s Workforce, acclaimed strategist and business leader Dr. Gautham Pallapa presents an insightful roadmap to leading people through adversity and empowering humans in the workplace, the home, and society. Through this book, the distinguished author examines the impact of recent world-shaking events and how they have impacted us as a species and as individuals. He explores how empathy can help alleviate some of the more harmful effects of hardship and offers key actions that empathic leaders can take to inspire their followers. Finally, the book describes how to transform the way we work by rethinking and reimagining existing processes and innovatively introducing strategic disruption. Leading with Empathy also includes: Stories, anecdotes, and personal musings that grant visibility and validation to the suffering of others Exercises and strategies to reduce stress, anxiety, and improve happiness and positivity Actions that enable leaders to empower people through empathy, collaboration, and communication. An essential read for executives, managers, and business leaders of all types, Leading with Empathy will also earn a place on the bookshelves of military, athletic, and educational leaders who seek to inspire their followers and empower humanity in the face of adversity.

Against Empathy

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Publisher : HarperCollins
ISBN 13 : 0062339354
Total Pages : 190 pages
Book Rating : 4.0/5 (623 download)

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Book Synopsis Against Empathy by : Paul Bloom

Download or read book Against Empathy written by Paul Bloom and published by HarperCollins. This book was released on 2016-12-06 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York Post Best Book of 2016 We often think of our capacity to experience the suffering of others as the ultimate source of goodness. Many of our wisest policy-makers, activists, scientists, and philosophers agree that the only problem with empathy is that we don’t have enough of it. Nothing could be farther from the truth, argues Yale researcher Paul Bloom. In AGAINST EMPATHY, Bloom reveals empathy to be one of the leading motivators of inequality and immorality in society. Far from helping us to improve the lives of others, empathy is a capricious and irrational emotion that appeals to our narrow prejudices. It muddles our judgment and, ironically, often leads to cruelty. We are at our best when we are smart enough not to rely on it, but to draw instead upon a more distanced compassion. Basing his argument on groundbreaking scientific findings, Bloom makes the case that some of the worst decisions made by individuals and nations—who to give money to, when to go to war, how to respond to climate change, and who to imprison—are too often motivated by honest, yet misplaced, emotions. With precision and wit, he demonstrates how empathy distorts our judgment in every aspect of our lives, from philanthropy and charity to the justice system; from medical care and education to parenting and marriage. Without empathy, Bloom insists, our decisions would be clearer, fairer, and—yes—ultimately more moral. Brilliantly argued, urgent and humane, AGAINST EMPATHY shows us that, when it comes to both major policy decisions and the choices we make in our everyday lives, limiting our impulse toward empathy is often the most compassionate choice we can make.

Compassionate Leadership

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Author :
Publisher : Harvard Business Press
ISBN 13 : 164782074X
Total Pages : 136 pages
Book Rating : 4.6/5 (478 download)

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Book Synopsis Compassionate Leadership by : Rasmus Hougaard

Download or read book Compassionate Leadership written by Rasmus Hougaard and published by Harvard Business Press. This book was released on 2022-01-18 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership is hard. How can you balance compassion for your people with effectiveness in getting the job done? A global pandemic, economic volatility, natural disasters, civil and political unrest. From New York to Barcelona to Hong Kong, it can feel as if the world as we know it is coming apart. Through it all, our human spirit is being tested. Now more than ever, it's imperative for leaders to demonstrate compassion. But in hard times like these, leaders need to make hard decisions—deliver negative feedback, make difficult choices that disappoint people, and in some cases lay people off. How do you do the hard things that come with the responsibility of leadership while remaining a good human being and bringing out the best in others? Most people think we have to make a binary choice between being a good human being and being a tough, effective leader. But this is a false dichotomy. Being human and doing what needs to be done are not mutually exclusive. In truth, doing hard things and making difficult decisions is often the most compassionate thing to do. As founder and CEO of Potential Project, Rasmus Hougaard and his longtime coauthor, Jacqueline Carter, show in this powerful, practical book, you must always balance caring for your people with leadership wisdom and effectiveness. Using data from thousands of leaders, employees, and companies in nearly a hundred countries, the authors find that when leaders bring the right balance of compassion and wisdom to the job, they foster much higher levels of employee engagement, performance, loyalty, and well-being in their people. With rich examples from Netflix, IKEA, Unilever, and many other global companies, as well as practical tools and advice for leaders and managers at any level, Compassionate Leadership is your indispensable guide to doing the hard work of leadership in a human way.

The Art of Caring Leadership

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Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523092211
Total Pages : 241 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis The Art of Caring Leadership by : Heather R Younger

Download or read book The Art of Caring Leadership written by Heather R Younger and published by Berrett-Koehler Publishers. This book was released on 2021-04-13 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: If your people know you care about them, they will move mountains. Employee engagement and loyalty expert Heather Younger outlines nine ways to manifest the radical power of caring support in the workplace. Here's the thing: most leaders think of themselves as caring leaders, but not all of them act in alignment with what that means for employees. Leaders may not be able to identify the level of care they are extending to their employees, but all employees intuitively know whether their bosses or managers are caring for them. Heather Younger argues that if you are looking for increased productivity, customer satisfaction, or employee engagement, you need to care for your employees first. Genuinely caring for people means that you want to see them succeed for themselves, not just for what they can do for you, your team, or your organization. This book incorporates ten sections with breakout stories and interviews that outline the necessary steps to make all employees feel included and cared for, as well as a call to action for all leaders. Younger states that leaders who have the positive power to change the lives of those they lead shouldn't just want to care for them; they should see it as imperative for the success of their employees and their organization.

What Makes a Leader? (Harvard Business Review Classics)

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1633692612
Total Pages : 39 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis What Makes a Leader? (Harvard Business Review Classics) by : Daniel Goleman

Download or read book What Makes a Leader? (Harvard Business Review Classics) written by Daniel Goleman and published by Harvard Business Press. This book was released on 2017-06-06 with total page 39 pages. Available in PDF, EPUB and Kindle. Book excerpt: When asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision—the qualities traditionally associated with leadership. Often left off the list are softer, more personal qualities—but they are also essential. Although a certain degree of analytical and technical skill is a minimum requirement for success, studies indicate that emotional intelligence may be the key attribute that distinguishes outstanding performers from those who are merely adequate. Psychologist and author Daniel Goleman first brought the term "emotional intelligence" to a wide audience with his 1995 book of the same name, and Goleman first applied the concept to business with a 1998 classic Harvard Business Review article. In his research at nearly 200 large, global companies, Goleman found that truly effective leaders are distinguished by a high degree of emotional intelligence. Without it, a person can have first-class training, an incisive mind, and an endless supply of good ideas, but he or she still won't be a great leader. The chief components of emotional intelligence—self-awareness, self-regulation, motivation, empathy, and social skill—can sound unbusinesslike, but Goleman found direct ties between emotional intelligence and measurable business results. The Harvard Business Review Classics series offers you the opportunity to make seminal Harvard Business Review articles a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world—and will have a direct impact on you today and for years to come.

Empathy

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Author :
Publisher : Penguin
ISBN 13 : 0698176049
Total Pages : 274 pages
Book Rating : 4.6/5 (981 download)

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Book Synopsis Empathy by : Roman Krznaric

Download or read book Empathy written by Roman Krznaric and published by Penguin. This book was released on 2014-11-04 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the Six Habits of Highly Empathic People A popular speaker and co-founder of The School of Life, Roman Krznaric has traveled the world researching and lecturing on the subject of empathy. In this lively and engaging book, he argues that our brains are wired for social connection. Empathy, not apathy or self-centeredness, is at the heart of who we are. By looking outward and attempting to identify with the experiences of others, Krznaric argues, we can become not only a more equal society, but also a happier and more creative one. Through encounters with groundbreaking actors, activists, designers, nurses, bankers and neuroscientists, Krznaric defines a new breed of adventurer. He presents the six life-enhancing habits of highly empathic people, whose skills enable them to connect with others in extraordinary ways – making themselves, and the world, more truly fulfilled.

Applied Empathy

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Author :
Publisher : Atria Books
ISBN 13 : 1501182862
Total Pages : 3 pages
Book Rating : 4.5/5 (11 download)

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Book Synopsis Applied Empathy by : Michael Ventura

Download or read book Applied Empathy written by Michael Ventura and published by Atria Books. This book was released on 2019-05-21 with total page 3 pages. Available in PDF, EPUB and Kindle. Book excerpt: Michael Ventura, entrepreneur and CEO of award-winning strategy and design firm Sub Rosa, shares “how to unlock our ability to design solutions, spark innovation, and solve tough challenges with empathy at the center” (Arianna Huffington). Having built his career working with iconic brands and institutions such as General Electric, Google, Nike, Warby Parker, and also The United Nations and the Obama Administration, Michael Ventura offers entrepreneurs and executives a radical new business book and way forward. Empathy is not about being nice. It’s not about pity or sympathy either. It’s about understanding—your consumers, your colleagues, and yourself—and it’s a direct path to powerful leadership. As such, Applied Empathy presents real strategies, based on Sub Rosa’s design work and the popular class Ventura and his team have taught at Princeton University, on how to make lasting connections and evolve your business internally (your employees, culture, and product/services) as well as externally (your brand, consumers, and value). “The most neglected fact in business is we’re all human. Michael Ventura makes a powerful argument that empathy is the secret sauce of 21st century business. The more digital we get, the more empathy we need” (Chip Conley, New York Times bestselling author of Emotional Equation). For leaders of all levels, this groundbreaking guide lays the foundation to establish a diverse, inventive, and driven team that can meet the challenges of today’s ever-evolving marketplace. If you want to connect to the people you work with, you have to understand them first.

The Secrets to Happiness at Work

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Author :
Publisher : Sourcebooks, Inc.
ISBN 13 : 172823090X
Total Pages : 156 pages
Book Rating : 4.7/5 (282 download)

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Book Synopsis The Secrets to Happiness at Work by : Tracy Brower PhD

Download or read book The Secrets to Happiness at Work written by Tracy Brower PhD and published by Sourcebooks, Inc.. This book was released on 2021-05-04 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: A compelling and practical guide, tailored to help you achieve balance, fulfillment, and joy in your professional life. The Secrets to Happiness at Work book brings together proven strategies from positive psychology, mindfulness, and personal growth to transform your work experience. Dr. Tracy Brower, PhD, MM, MCRw is a sociologist and an award-winning speaker and has over 25 years of experience working with global clients to achieve business results. Her work has been featured in TEDx, The Wall Street Journal, Inc. Magazine, and Fortune.com. Within the pages of this transformative guide, you will discover: Key principles of positive psychology to help you improve job satisfaction Practical mindfulness techniques to reduce stress and improve focus Personal growth strategies to unlock your potential and improve performance Tips on achieving work-life balance to enhance overall well-being Insights on fostering a positive work culture and nurturing professional relationships This guide is not just for those feeling dissatisfied in their current position, but for anyone seeking to boost their happiness at work. From managers aiming to improve workplace morale, to individuals seeking personal growth and satisfaction, The Secrets to Happiness at Work is an invaluable tool for creating a more positive and productive professional life. An ideal read for career coaches, HR professionals, corporate trainers, or anyone looking to improve their work life.

The Emotionally Intelligent Leader

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1633697347
Total Pages : 106 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis The Emotionally Intelligent Leader by : Daniel Goleman

Download or read book The Emotionally Intelligent Leader written by Daniel Goleman and published by Harvard Business Press. This book was released on 2019-07-16 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become a Better Leader by Improving Your Emotional Intelligence Bestselling author DANIEL GOLEMAN first brought the concept of emotional intelligence (EI) to the forefront of business through his articles in Harvard Business Review, establishing EI as an indispensable trait for leaders. The Emotionally Intelligent Leader brings together three of Goleman's bestselling HBR articles. In "What Makes a Leader?" Goleman explores research that found that truly effective leaders are distinguished by high levels of self-awareness and sharp social skills. In "The Focused Leader," Goleman explains neuroscience research that proves that "being focused" is more than filtering out distractions while concentrating on one thing. In "Leadership That Gets Results," Goleman draws on research to outline six distinct leadership styles, each one springing from different components of emotional intelligence. Together, these three articles guide leaders to recognize the direct ties between EI and measurable business results.

Lift

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Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1626564027
Total Pages : 289 pages
Book Rating : 4.6/5 (265 download)

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Book Synopsis Lift by : Ryan W. Quinn

Download or read book Lift written by Ryan W. Quinn and published by Berrett-Koehler Publishers. This book was released on 2015-07-31 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Just as the Wright Brothers combined science and practice to finally realize the dream of flight, Ryan and Robert Quinn combine research and personal experience to demonstrate how to reach a psychological state that elevates us and those around us to greater heights of achievement, integrity, openness, and empathy. It's the psychological equivalent of aerodynamic lift, and it is the fundamental state of leadership. This book draws on recent advances in positive psychology and organizational science to describe four questions that, when asked in any situation, will help us experience the fundamental state of leadership. Engaging personal stories illustrate how the Quinns and others have applied these concepts at work, at home, and in the community. --

Empathy (HBR Emotional Intelligence Series)

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1633693260
Total Pages : 81 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis Empathy (HBR Emotional Intelligence Series) by : Harvard Business Review

Download or read book Empathy (HBR Emotional Intelligence Series) written by Harvard Business Review and published by Harvard Business Press. This book was released on 2017-04-18 with total page 81 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using empathy around the workplace. Empathy is credited as a factor in improved relationships and even better product development. But while it’s easy to say “just put yourself in someone else’s shoes,” the reality is that understanding the motivations and emotions of others often proves elusive. This book helps you understand what empathy is, why it’s important, how to surmount the hurdles that make you less empathetic—and when too much empathy is just too much. This volume includes the work of: Daniel Goleman Annie McKee Adam Waytz This collection of articles includes “What Is Empathy?” by Daniel Goleman; “Why Compassion Is a Better Managerial Tactic Than Toughness” by Emma Seppala; “What Great Listeners Actually Do” by Jack Zenger and Joseph Folkman; “Empathy Is Key to a Great Meeting” by Annie McKee; “It’s Harder to Empathize with People If You’ve Been in Their Shoes” by Rachel Rutton, Mary-Hunter McDonnell, and Loran Nordgren; “Being Powerful Makes You Less Empathetic” by Lou Solomon; “A Process for Empathetic Product Design” by Jon Kolko; “How Facebook Uses Empathy to Keep User Data Safe” by Melissa Luu-Van; “The Limits of Empathy” by Adam Waytz; and “What the Dalai Lama Taught Daniel Goleman About Emotional Intelligence” an interview with Daniel Goleman by Andrea Ovans. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Your First Leadership Job

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118911954
Total Pages : 295 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis Your First Leadership Job by : Tacy M. Byham

Download or read book Your First Leadership Job written by Tacy M. Byham and published by John Wiley & Sons. This book was released on 2015-04-27 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: Becoming the Very Best First-Time Leader Congratulations! You’re now in charge. Perhaps it’s your first time as a leader, or maybe you want to fine-tune your skills. Either way, you’ve begun one of the most rewarding chapters of your career. But, like many beginnings, the first few years can be challenging. Fortunately, you don’t have to tackle this challenge on your own. Your First Leadership Job gives you practical advice straight from others who have walked in your shoes. Not only does it include dozens of tools to ensure your success, but it’s also based on the authors’ and DDI’s extensive experience and research, which ultimately has led to the development of millions of leaders around the world. In fact, a quarter-million leaders will be developed this year alone via DDI training. Your First Leadership Job is divided into two sections. Part 1 introduces the concept of catalyst leader—one who sparks energy, passion, and commitment in others. Your transition to catalyst leader is a major step in your leadership journey. This book provides essential tips to put you on the catalyst path. Ultimately, leadership is about the many conversations—frequent, clear, authentic, and occasionally difficult—that you will have daily. Your First Leadership Job builds awareness of the fundamental skills you’ll come to rely on to make every one of these interactions successful. Part 2 devotes 13 chapters to critical core leadership competencies, including coaching for success, hiring the best employees, turning dreaded appraisals into discussions that propel performance, and handling difficult employees. It also includes a chapter for first-time female leaders. Look at Your First Leadership Job as an indispensable companion to becoming an awesome leader—one who will make a positive, lasting impact on your team, family, and career. Visit www.yourfirstleadershipjob.com to learn more.

Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity

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Author :
Publisher : St. Martin's Press
ISBN 13 : 1250103509
Total Pages : 269 pages
Book Rating : 4.2/5 (51 download)

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Book Synopsis Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity by : Kim Scott

Download or read book Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity written by Kim Scott and published by St. Martin's Press. This book was released on 2017-03-14 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A high-profile business manager describes her development of an optimal management course designed to help business leaders become balanced and effective without resorting to insensitive aggression or overt permissiveness"--

Motivating Language Theory

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Author :
Publisher : Springer
ISBN 13 : 3319669303
Total Pages : 167 pages
Book Rating : 4.3/5 (196 download)

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Book Synopsis Motivating Language Theory by : Jacqueline Mayfield

Download or read book Motivating Language Theory written by Jacqueline Mayfield and published by Springer. This book was released on 2017-09-07 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the findings, applications, and theoretical underpinnings of a unique leadership communication model: motivating language theory. Drawing from management, social science, and communication theories, motivating language theory demonstrates how leader-to-follower speech improves employee and organizational well-being and drives positive workplace outcomes (such as employee performance, retention, and job satisfaction) in a wide array of settings. It presents an integrated model based on empirical findings and theoretical developments from the past three decades to explore the three dimensions of motivating language: direction giving language, empathetic language, and meaning-making language. It will be a comprehensive source for its empirical relationships, generalizability, theoretical basis, and future directions for research and practice.

Empathy and Democracy

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Author :
Publisher : Penn State Press
ISBN 13 : 0271074353
Total Pages : 216 pages
Book Rating : 4.2/5 (71 download)

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Book Synopsis Empathy and Democracy by : Michael E. Morrell

Download or read book Empathy and Democracy written by Michael E. Morrell and published by Penn State Press. This book was released on 2015-09-10 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Democracy harbors within it fundamental tensions between the ideal of giving everyone equal consideration and the reality of having to make legitimate, binding collective decisions. Democracies have granted political rights to more groups of people, but formal rights have not always guaranteed equal consideration or democratic legitimacy. It is Michael Morrell’s argument in this book that empathy plays a crucial role in enabling democratic deliberation to function the way it should. Drawing on empirical studies of empathy, including his own, Morrell offers a “process model of empathy” that incorporates both affect and cognition. He shows how this model can help democratic theorists who emphasize the importance of deliberation answer their critics.