The Passenger Has Gone Digital and Mobile

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Author :
Publisher : Routledge
ISBN 13 : 1317021703
Total Pages : 269 pages
Book Rating : 4.3/5 (17 download)

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Book Synopsis The Passenger Has Gone Digital and Mobile by : Nawal K. Taneja

Download or read book The Passenger Has Gone Digital and Mobile written by Nawal K. Taneja and published by Routledge. This book was released on 2016-02-24 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technology is changing expectations in the airline industry. Passengers want to be in control, and they expect airlines to become solution providers and aggregators of value, to provide them with personalized services. Airline employees expect to be given the tools to do their jobs and to meet passenger expectations. Airline executives expect to make returns that are reasonable and relatively stable through business cycles. All of these expectations can be met by airlines through the effective and efficient leveraging of information and technology, to shift from being operations- and product-centric to becoming customer-centric and dramatically improving the overall passenger travel experience throughout the travel cycle. In this new book by world-renowned airline expert Nawal K. Taneja, the 7th in a series with Ashgate, the author explores and explains the game-changing opportunities presented to the industry by new-generation information and technology. He shows how information and technology can now drive, not just enable, an airline's strategy to become truly customer-centric at a personalized level, while at the same time enabling the operator to reduce costs, enhance revenues, reduce risks and become much more flexible and agile by better managing complexity.

The Passenger Has Gone Digital and Mobile

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Author :
Publisher :
ISBN 13 : 9781315554792
Total Pages : pages
Book Rating : 4.5/5 (547 download)

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Book Synopsis The Passenger Has Gone Digital and Mobile by : Nawal K. Taneja

Download or read book The Passenger Has Gone Digital and Mobile written by Nawal K. Taneja and published by . This book was released on 2011 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Rail Business Report

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Author :
Publisher :
ISBN 13 :
Total Pages : 66 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Rail Business Report by :

Download or read book Rail Business Report written by and published by . This book was released on 1998 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Economic Development of Latvia

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Publisher :
ISBN 13 :
Total Pages : 446 pages
Book Rating : 4.F/5 ( download)

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Download or read book Economic Development of Latvia written by and published by . This book was released on 2000-12 with total page 446 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Railway Magazine

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Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.3/5 (91 download)

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Download or read book The Railway Magazine written by and published by . This book was released on 2005-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Day the World Came to Town

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Publisher : Harper Collins
ISBN 13 : 0062103288
Total Pages : 260 pages
Book Rating : 4.0/5 (621 download)

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Book Synopsis The Day the World Came to Town by : Jim DeFede

Download or read book The Day the World Came to Town written by Jim DeFede and published by Harper Collins. This book was released on 2011-07-12 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: The True Story Behind the Events on 9/11 that Inspired Broadway’s Smash Hit Musical Come from Away, Featuring All New Material from the Author When 38 jetliners bound for the United States were forced to land at Gander International Airport in Canada by the closing of U.S. airspace on September 11, the population of this small town on Newfoundland Island swelled from 10,300 to nearly 17,000. The citizens of Gander met the stranded passengers with an overwhelming display of friendship and goodwill. As the passengers stepped from the airplanes, exhausted, hungry and distraught after being held on board for nearly 24 hours while security checked all of the baggage, they were greeted with a feast prepared by the townspeople. Local bus drivers who had been on strike came off the picket lines to transport the passengers to the various shelters set up in local schools and churches. Linens and toiletries were bought and donated. A middle school provided showers, as well as access to computers, email, and televisions, allowing the passengers to stay in touch with family and follow the news. Over the course of those four days, many of the passengers developed friendships with Gander residents that they expect to last a lifetime. As a show of thanks, scholarship funds for the children of Gander have been formed and donations have been made to provide new computers for the schools. This book recounts the inspiring story of the residents of Gander, Canada, whose acts of kindness have touched the lives of thousands of people and been an example of humanity and goodwill.

Vehicle Electronics to Digital Mobility

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Publisher :
ISBN 13 :
Total Pages : 732 pages
Book Rating : 4.0/5 ( download)

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Download or read book Vehicle Electronics to Digital Mobility written by and published by . This book was released on 2004 with total page 732 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Bangladesh Economic Review

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Publisher :
ISBN 13 :
Total Pages : 356 pages
Book Rating : 4.3/5 (91 download)

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Download or read book Bangladesh Economic Review written by and published by . This book was released on 2006 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Airport Marketing

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Publisher : Routledge
ISBN 13 : 1000466485
Total Pages : 542 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Airport Marketing by : Nigel Halpern

Download or read book Airport Marketing written by Nigel Halpern and published by Routledge. This book was released on 2021-11-04 with total page 542 pages. Available in PDF, EPUB and Kindle. Book excerpt: This accessible, up-to-date, comprehensive, and in-depth textbook introduces students and practitioners to the principles and practice of airport marketing as well as the major changes and future marketing challenges facing the airport sector. It applies principles of marketing within the airport industry, and examines airport marketing and its environment, how to define and measure the market for airport services, airport strategic marketing planning and individual elements of the airport marketing mix (product, price, distribution and promotion). The book integrates key elements of marketing theory with airport marketing in practice. Each chapter contains extensive industry examples for different types of airports from around the world to build on the theoretical base of the subject and show real-life applications. This new second edition has been updated to include: New and expanded content on branding and the passenger experience, marketing partnerships, engagement marketing and customer relationship management. Three brand new chapters on digital marketing, marketing for a more sustainable future, and crisis communications and marketing, in light of the Covid-19 pandemic. New, global case studies and examples throughout. This comprehensive textbook written by two airport marketing experts will be essential reading for air transport students and future managers.

Lok Sabha Debates

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Publisher :
ISBN 13 :
Total Pages : 210 pages
Book Rating : 4.X/5 (4 download)

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Book Synopsis Lok Sabha Debates by : India. Parliament. Lok Sabha

Download or read book Lok Sabha Debates written by India. Parliament. Lok Sabha and published by . This book was released on 2002 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Air Transport - A Tourism Perspective

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Publisher : Elsevier
ISBN 13 : 0128128577
Total Pages : 276 pages
Book Rating : 4.1/5 (281 download)

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Book Synopsis Air Transport - A Tourism Perspective by : Anne Graham

Download or read book Air Transport - A Tourism Perspective written by Anne Graham and published by Elsevier. This book was released on 2019-02-18 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Air Transport: A Tourism Perspective provides rigorous insights into the current complexities, synergies and conflicts within air transportation and tourism, presenting a balanced, comprehensive, contemporary, and global analysis that thoroughly examines the links between theory and practice. The book offers readers a multi-sector, global perspective on the practical implications of the link between air transport and tourism. By using a novel approach, it systematically explores the successive stages of a tourist's trip-investigating reasons for flying, the airport experience, airline industry structures, competition and regulation, and air transportation and destination interrelationships. In addition, the book explores current and salient debates on such issues as the influence of traveling to visit friends and family, the role of charters versus low cost carriers, public subsidies to support airport development, and much more.

China Economic News

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Author :
Publisher :
ISBN 13 :
Total Pages : 818 pages
Book Rating : 4.:/5 (318 download)

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Download or read book China Economic News written by and published by . This book was released on 2004 with total page 818 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Metro

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Publisher :
ISBN 13 :
Total Pages : 1078 pages
Book Rating : 4.E/5 ( download)

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Download or read book Metro written by and published by . This book was released on 2004 with total page 1078 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Summary of World Broadcasts

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Publisher :
ISBN 13 :
Total Pages : 648 pages
Book Rating : 4.3/5 (91 download)

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Download or read book Summary of World Broadcasts written by and published by . This book was released on 1998 with total page 648 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Driving Airline Business Strategies Through Emerging Technology

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Author :
Publisher : Routledge
ISBN 13 :
Total Pages : 234 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Driving Airline Business Strategies Through Emerging Technology by : Nawal K. Taneja

Download or read book Driving Airline Business Strategies Through Emerging Technology written by Nawal K. Taneja and published by Routledge. This book was released on 2002 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nawal Taneja's study concentrates on the use of emerging technology within the airline industry. It presents an overview of a wide range of technologies and their true potential value for the industry.

Airport Planning and Management 7E (PB)

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Publisher : McGraw Hill Professional
ISBN 13 : 1260143333
Total Pages : 465 pages
Book Rating : 4.2/5 (61 download)

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Book Synopsis Airport Planning and Management 7E (PB) by : Seth Young

Download or read book Airport Planning and Management 7E (PB) written by Seth Young and published by McGraw Hill Professional. This book was released on 2019-02-08 with total page 465 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive guide to airport planning and management―fully updated with the latest advances in the industry.This thoroughly revised guide covers all aspects of airport infrastructure―from the airfield and runway to airspace, air traffic control, and terminal and security systems. Airport Planning & Management, Seventh Edition clearly explains the FAA’s National Plan of Integrated Airport Systems (NPIAS), historical and current legislation and regulations, FAR Part 139, and more. You’ll explore cutting-edge concepts such as automation, smart baggage handling, enhanced security, and analytics. Updated questions for review and discussion will bring new insights to your knowledge of how airports are planned and managed.Coverage includes:•An introduction to airports and airport systems •Airport and airport systems organization and administration •Historical and legislative perspectives •The airfield •Airspace and air traffic management •Airport operations management under FAR Part 139 •Airport terminals and ground access •Airport security •Airport financial management •Economic, political, and social role of airports •Airport planning •Airport capacity and delay •The future of airport management

Onboard Hospitality

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Publisher :
ISBN 13 :
Total Pages : 948 pages
Book Rating : 4.E/5 ( download)

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Download or read book Onboard Hospitality written by and published by . This book was released on 2008 with total page 948 pages. Available in PDF, EPUB and Kindle. Book excerpt: