The Mediating Role of State Anger in the Relationship of Magnitude of Consequence and Supervisor Directed Deviance of Third Party

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Publisher :
ISBN 13 :
Total Pages : 86 pages
Book Rating : 4.:/5 (958 download)

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Book Synopsis The Mediating Role of State Anger in the Relationship of Magnitude of Consequence and Supervisor Directed Deviance of Third Party by :

Download or read book The Mediating Role of State Anger in the Relationship of Magnitude of Consequence and Supervisor Directed Deviance of Third Party written by and published by . This book was released on 2011 with total page 86 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Victim and Third-party Deviant Behavior as a Reaction to Mistreatment in the Workplace

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Publisher :
ISBN 13 :
Total Pages : 262 pages
Book Rating : 4.:/5 (957 download)

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Book Synopsis Victim and Third-party Deviant Behavior as a Reaction to Mistreatment in the Workplace by : Vivel C. Batobato

Download or read book Victim and Third-party Deviant Behavior as a Reaction to Mistreatment in the Workplace written by Vivel C. Batobato and published by . This book was released on 2009 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Research and Theory on Workplace Aggression

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Publisher : Cambridge University Press
ISBN 13 : 1108132669
Total Pages : 599 pages
Book Rating : 4.1/5 (81 download)

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Book Synopsis Research and Theory on Workplace Aggression by : Nathan A. Bowling

Download or read book Research and Theory on Workplace Aggression written by Nathan A. Bowling and published by Cambridge University Press. This book was released on 2017-02-15 with total page 599 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the measurement, predictors and consequences of workplace aggression; the social context of workplace aggression; and the prevention of workplace aggression. Of note, the book encompasses the various labels used by researchers to refer to workplace aggression, such as 'abusive supervision', 'bullying', 'incivility' and 'interpersonal conflict'. This approach differs from those of previous books on the topic in that it does not focus on a particular type of workplace aggression, but covers an intentionally broad conceptualization of workplace aggression - specifically, it considers aggression from both the aggressors' and the targets' perspectives and includes behaviors enacted by several types of perpetrators, including supervisors, coworkers and customers.

Perceived Organizational Support

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Publisher : American Psychological Association (APA)
ISBN 13 : 9781433809330
Total Pages : 0 pages
Book Rating : 4.8/5 (93 download)

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Book Synopsis Perceived Organizational Support by : Robert Eisenberger

Download or read book Perceived Organizational Support written by Robert Eisenberger and published by American Psychological Association (APA). This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's constantly changing work environment is fraught with job uncertainty, frequent mergers and acquisitions, and a general breakdown of trust between employer and employee. More than ever, it is critical for managers to proactively shift away from devaluing employees as marginal capital to empowering them as human capital. Perceived organizational support-employees' perception of how much an organization values their contribution and cares about their well-being-mutually benefits both employees and their organizations and is integral to sustainable employer–employee relationships. Using organizational support theory and evidence gathered from hundreds of studies, Eisenberger and Stinglhamber demonstrate how perceived organizational support affects employees' well-being, the positivity of their orientation toward the organization and work, and behavioral outcomes favorable to the organization. The authors illustrate these findings with employee experiences and strategic approaches of major organizations such as Southwest Airlines, Wal-Mart, Costco, and Google. Organizational psychologists, management consultants, managers, and graduate students will obtain a clear understanding of perceived organizational support and the practical knowledge needed to foster its development and positive outcomes.

The Oxford Handbook of Justice in the Workplace

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Publisher : Oxford Library of Psychology
ISBN 13 : 0199981418
Total Pages : 697 pages
Book Rating : 4.1/5 (999 download)

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Book Synopsis The Oxford Handbook of Justice in the Workplace by : Russell Cropanzano

Download or read book The Oxford Handbook of Justice in the Workplace written by Russell Cropanzano and published by Oxford Library of Psychology. This book was released on 2015 with total page 697 pages. Available in PDF, EPUB and Kindle. Book excerpt: Justice is everyone's concern. It plays a critical role in organizational success and promotes the quality of employees' working lives. For these reasons, understanding the nature of justice has become a prominent goal among scholars of organizational behavior. As research in organizational justice has proliferated, a need has emerged for scholars to integrate literature across disciplines. Offering the most thorough discussion of organizational justice currently available, The Oxford Handbook of Justice in the Workplace provides a comprehensive review of empirical and conceptual research addressing this vital topic. Reflecting this dynamic and expanding area of research, chapters provide cutting-edge reviews of selection, performance management, conflict resolution, diversity management, organizational climate, and other topics integral for promoting organizational success. Additionally, the book explores major conceptual issues such as interpersonal interaction, emotion, the structure of justice, the motivation for fairness, and cross-cultural considerations in fairness perceptions. The reader will find thorough discussions of legal issues, philosophical concerns, and human decision-making, all of which make this the standard reference book for both established scholars and emerging researchers.

What Motivates Fairness in Organizations?

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Publisher : IAP
ISBN 13 : 1607527758
Total Pages : 229 pages
Book Rating : 4.6/5 (75 download)

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Book Synopsis What Motivates Fairness in Organizations? by : Stephen W. Gilliland

Download or read book What Motivates Fairness in Organizations? written by Stephen W. Gilliland and published by IAP. This book was released on 2005-08-01 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: CONTENTS: Preface. Kees van den Bos, Stephen W. Gilliland, Dirk D. Steiner, and Daniel P. Skarlicki. Part I: Developing Theories of Fairness Motivation. Wanting is Believing: Understanding Psychological Processes in Organizational Justice by Examining Perceptions of Fairness. Steven L. Blader and D. Ramona Bobocel. The Battle Between Self-Interest and Fairness: Evidence from Ultimatum, Dictator, and Delta Games. Eric van Dijk and Ann Tenbrunsel. Images of Justice: Development of Justice Integration Theory. Stephen W. Gilliland and Layne Paddock. Interpersonal and Informational Justice: Identifying the Differential Antecedents of Interactional Justice Behaviors. Suzanne S. Masterson, Zinta S. Byrne, and Hua Mao. Part II: Applying Theories to Managerial Decisions. An Accessible Identity Approach to Understanding Fairness in Organizational Settings. Linda J. Skitka and Jesus Bravo. Self-Regulatory Identity Theory and Reactions Toward Fairness Enhancing Organizational Policies. Karl Aquino, Americus Reed II, Marcus M. Stewart, and Debra L. Shapiro. Why Managers Don't Always do the Right Thing When Delivering Bad News: The Roles of Empathy, Self-esteem, and Moral Development in Interactional Fairness. David L. Patient and Daniel P. Skarlicki. Corporate Champions: Coming to the Defense of Organizations. Carol T. Kulik. Part III: Commentary. Some Observations and Critical Thoughts About the Present State of Justice Theory and Research. Gerold Mikula. Information on Contributing Authors.

Behavioral Business Ethics

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Publisher : Routledge
ISBN 13 : 1136636196
Total Pages : 292 pages
Book Rating : 4.1/5 (366 download)

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Book Synopsis Behavioral Business Ethics by : David De Cremer

Download or read book Behavioral Business Ethics written by David De Cremer and published by Routledge. This book was released on 2012-03-12 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book takes a look at how and why individuals display unethical behavior. It emphasizes the actual behavior of individuals rather than the specific business practices. It draws from work on psychology which is the scientific study of human behavior and thought processes. As Max Bazerman said, "efforts to improve ethical decision making are better aimed at understanding our psychological tendencies."

Antisocial Behavior in Organizations

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Publisher : SAGE
ISBN 13 : 9780803972360
Total Pages : 222 pages
Book Rating : 4.9/5 (723 download)

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Book Synopsis Antisocial Behavior in Organizations by : Robert A. Giacalone

Download or read book Antisocial Behavior in Organizations written by Robert A. Giacalone and published by SAGE. This book was released on 1997 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: This intriguing new volume provides an understanding of the various forms of antisocial behavior in the workplace and how they can be identified and managed--if not prevented altogether. Antisocial Behavior in Organizations includes analysis of the role of frustration in antisocial behavior, and discusses issues such as employee revenge, aggression, lying, theft, and sabotage. Whistle blowing, litigation, and claiming are also explored as types of behavior that may be considered antisocial even though their stated goal is perhaps prosocial. The book concludes by making connections between antisocial behavior and organizational climate--addressing the need for modification in the workplace to reduce antisocial behavior. Academics, students, and practitioners in the fields of management, industrial/organizational psychology, sociology, social psychology, legal studies and criminal justice will appreciate this collection of original essays written by well-respected experts.

Destructive Leadership

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Publisher :
ISBN 13 : 9780889374645
Total Pages : 62 pages
Book Rating : 4.3/5 (746 download)

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Book Synopsis Destructive Leadership by : Birgit Schyns

Download or read book Destructive Leadership written by Birgit Schyns and published by . This book was released on 2014-12 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understanding and preventing destructive leadership and the far-reaching consequences it can have on individuals and organizations.

Emotional Labor in the 21st Century

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Publisher : Routledge
ISBN 13 : 1136232583
Total Pages : 340 pages
Book Rating : 4.1/5 (362 download)

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Book Synopsis Emotional Labor in the 21st Century by : Alicia Grandey

Download or read book Emotional Labor in the 21st Century written by Alicia Grandey and published by Routledge. This book was released on 2013-05-07 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years. The concept of emotional labor was first proposed by Dr. Arlie Russell Hochschild (1983), who defined it as "the management of feeling to create a publicly observable facial and bodily display" (p. 7) for a wage. A basic assumption of emotional labor theory is that many jobs (e.g., customer service, healthcare, team-based work, management) have interpersonal, and thus emotional, requirements and that well-being and effectiveness in these jobs is determined, in part, by a person’s ability to meet these requirements. Since Hochschild’s initial work, psychologists, sociologists, and management scholars have developed distinct theoretical approaches aimed at expanding and elaborating upon Hochschild’s core ideas. Broadly speaking, emotional labor is the study of how emotion regulation of oneself and others influences social dynamics at work, which has implications for performance and well being in a wide range of occupations and organizational contexts. This book offers researchers and practitioners a review of emotional labor theory and research that integrates the various perspectives into a coherent framework, and proposes an agenda for future research on this increasingly relevant and important topic. The book is divided into 5 main sections, with the first section introducing and defining emotional labor as well as creating a framework for the rest of the book to follow. The second section consists of chapters describing emotional labor theory at different levels of analysis, including the event, person, dyad, and group. The third section illustrates the diversity of emotional labor in distinct occupational contexts: customer service (e.g. restaurant, retail), call centers, and caring work. The fourth section considers broader contextual influences – organizational-, societal-, and cultural-level factors – that modify how and when emotional labor is done. The final section presents a series of ‘reflective essays’ from eminent scholars in the area of emotion and emotion regulation, where they reflect upon the past, present and future of emotion regulation at work.

The Dark Side of Behaviour at Work

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Publisher : Springer
ISBN 13 : 0230510108
Total Pages : 300 pages
Book Rating : 4.2/5 (35 download)

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Book Synopsis The Dark Side of Behaviour at Work by : A. Furnham

Download or read book The Dark Side of Behaviour at Work written by A. Furnham and published by Springer. This book was released on 2004-06-21 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Corporations of every size have experience of employees who are guilty of lying, stealing, sabotage, hacking, destruction of files and data, and more than a few corporations have been, and continue to be, devastated by the activities of whistleblowers. Profits, secrets and staff morale are all threatened. This book provides a background to the psychology of deviance and offers practical advice about identifying the causes of and prescriptions for reversing disloyalty.

Emotion in Organizations

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Publisher : SAGE
ISBN 13 : 9780761966258
Total Pages : 306 pages
Book Rating : 4.9/5 (662 download)

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Book Synopsis Emotion in Organizations by : Stephen Fineman

Download or read book Emotion in Organizations written by Stephen Fineman and published by SAGE. This book was released on 2000-09-05 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Second Edition contains key themes with all new contributors and is a completely separate work from the first. Emotion in Organization presents original work from leading scholars in the field, they engage with emotion as a qualitative phenomenon which shapes and is shaped by organizational life. Examining how emotion cannot be simply separated from thinking, judgment, decision-making and other so-called rational organizational processes, the book challenges us to build a passionate theory of organizations. The introduction reviews the expansion of organizational emotion studies and their appeal to several social-scientific disciplines. Divided into four parts, the book reveals through stories, interview

The Effects of Early Social-Emotional and Relationship Experience on the Development of Young Orphanage Children

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Publisher : John Wiley & Sons
ISBN 13 : 1444309692
Total Pages : 300 pages
Book Rating : 4.4/5 (443 download)

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Book Synopsis The Effects of Early Social-Emotional and Relationship Experience on the Development of Young Orphanage Children by : The St. Petersburg-USA Orphanage Research Team

Download or read book The Effects of Early Social-Emotional and Relationship Experience on the Development of Young Orphanage Children written by The St. Petersburg-USA Orphanage Research Team and published by John Wiley & Sons. This book was released on 2009-04-27 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Undertaken at orphanages in Russia, this study tests the role of early social and emotion experience in the development of children. Children were exposed to either multiple caregivers who performed routine duties in a perfunctory manner with minimal interaction or fewer caregivers who were trained to engage in warm, responsive, and developmentally appropriate interactions during routine care. Engaged and responsive caregivers were associated with substantial improvements in child development and these findings provide a rationale for making similar improvements in other institutions, programs, and organizations.

Crime, Shame and Reintegration

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Publisher : Cambridge University Press
ISBN 13 : 9780521356688
Total Pages : 242 pages
Book Rating : 4.3/5 (566 download)

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Book Synopsis Crime, Shame and Reintegration by : John Braithwaite

Download or read book Crime, Shame and Reintegration written by John Braithwaite and published by Cambridge University Press. This book was released on 1989-03-23 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Crime, Shame and Reintegration is a contribution to general criminological theory. Its approach is as relevant to professional burglary as to episodic delinquency or white collar crime. Braithwaite argues that some societies have higher crime rates than others because of their different processes of shaming wrongdoing. Shaming can be counterproductive, making crime problems worse. But when shaming is done within a cultural context of respect for the offender, it can be an extraordinarily powerful, efficient and just form of social control. Braithwaite identifies the social conditions for such successful shaming. If his theory is right, radically different criminal justice policies are needed - a shift away from punitive social control toward greater emphasis on moralizing social control. This book will be of interest not only to criminologists and sociologists, but to those in law, public administration and politics who are concerned with social policy and social issues.

The Dark Side of Interpersonal Communication

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Publisher : Routledge
ISBN 13 : 1135597685
Total Pages : 427 pages
Book Rating : 4.1/5 (355 download)

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Book Synopsis The Dark Side of Interpersonal Communication by : Brian H. Spitzberg

Download or read book The Dark Side of Interpersonal Communication written by Brian H. Spitzberg and published by Routledge. This book was released on 2009-03-04 with total page 427 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Dark Side of Interpersonal Communication examines the multifunctional ways in which seemingly productive communication can be destructive—and vice versa—and explores the many ways in which dysfunctional interpersonal communication operates across a variety of personal relationship contexts. This second edition of Brian Spitzberg and William Cupach’s classic volume presents new chapters and topics, along with updates of several chapters in the earlier edition, all in the context of surveying the scholarly landscape for new and important avenues of investigation. Offering much new content, this volume features internationally renowned scholars addressing such compelling topics as uncertainty and secrecy in relationships; the role of negotiating self in cyberspace; criticism and complaints; teasing and bullying; infidelity and relational transgressions; revenge; and adolescent physical aggression toward parents. The chapters are organized thematically and offer a range of perspectives from both junior scholars and seasoned academics. By posing questions at the micro and macro levels, The Dark Side of Interpersonal Communication draws closer to a perspective in which the darker sides and brighter sides of human experience are better integrated in theory and research. Appropriate for scholars, practitioners, and students in communication, social psychology, sociology, counseling, conflict, personal relationships, and related areas, this book is also useful as a text in graduate courses on interpersonal communication, ethics, and other special topics.

Bullying in Different Contexts

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Publisher : Cambridge University Press
ISBN 13 : 9780521114813
Total Pages : 276 pages
Book Rating : 4.1/5 (148 download)

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Book Synopsis Bullying in Different Contexts by : Claire P. Monks

Download or read book Bullying in Different Contexts written by Claire P. Monks and published by Cambridge University Press. This book was released on 2011-02-03 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bullying has a tendency to be associated with aggression between children in the playground, but bullying and abuse can also be observed in other social settings. Bullying in Different Contexts brings together, for the first time, leading international researchers to discuss these behaviours in a wide range of settings, including preschool, school, the home, residential care, prisons, the workplace and cyberspace. The authors provide background to the different contexts, discuss the impact and types of interpersonal aggression and the characteristics of those involved. A final chapter collates the findings from each context to draw conclusions on the similarities and differences between the behaviours, risk factors for involvement and theoretical approaches to explain bullying. This original volume will further our understanding of bullying and inform preventative and intervention work. The authors seek to show how research from diverse settings may inform our understanding of the bullying phenomenon as a whole.

Handbook of Organizational Justice

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Author :
Publisher : Psychology Press
ISBN 13 : 1134811020
Total Pages : 657 pages
Book Rating : 4.1/5 (348 download)

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Book Synopsis Handbook of Organizational Justice by : Jerald Greenberg

Download or read book Handbook of Organizational Justice written by Jerald Greenberg and published by Psychology Press. This book was released on 2013-05-13 with total page 657 pages. Available in PDF, EPUB and Kindle. Book excerpt: Matters of perceived fairness and justice run deep in the workplace. Workers are concerned about being treated fairly by their supervisors; managers generally are interested in treating their direct reports fairly; and everyone is concerned about what happens when these expectations are violated. This exciting new handbook covers the topic of organizational justice, defined as people's perceptions of fairness in organizations. The Handbook of Organizational Justice is designed to be a complete, current, and comprehensive reference chronicling the current state of the organizational justice literature. Tracing the development of ideas regarding organizational justice, this book: *introduces the topic of organizational justice from a historical perspective and presents fundamental issues regarding the nature of organizational justice; *examines the justice judgment process, specifically addressing basic psychological processes, such as the roles of control, self-interest, morality, and trust in the formation of justice judgments; *discusses the consequences of fair and unfair treatment in the workplace; *focuses on such key issues as promoting justice in the workplace in ways that help manage stress, and the underlying processes that account for the effectiveness of justice applications; *examines the generalizability of the interaction between process and outcomes and focuses on the notion of cross-cultural differences in justice effects; and *summarizes the state of the science of organizational justice and presents various issues for future research and theorizing. This Handbook is useful as a guide for professors and graduate students, primarily in the fields of management and psychology. It also is highly relevant to professionals in the fields of communication, sociology, legal studies, marketing, and human resources management.