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The Leadership Excellence Journey
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Book Synopsis The Baptist Health Care Journey to Excellence by : Al Stubblefield
Download or read book The Baptist Health Care Journey to Excellence written by Al Stubblefield and published by John Wiley & Sons. This book was released on 2011-01-31 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: An insider's look at corporate culture at one of Fortune’s Top 100 Best Companies to Work for in America A business can purchase, imitate, or replicate most of its elements, but when a business places its competitive advantage with its people, it can become the market leader. The Baptist Health Care Journey to Excellence illustrates how Baptist Health Care went from a customer satisfaction rating of less than 20 percent to being consistently ranked in the 99 percent range. Written by the man who made it happen, this book sets benchmarks and best practices for organizations to measure themselves against by creating a service-centered culture that cares first and foremost about customer satisfaction. "This crystal-clear book offers to any who will listen invaluable, detailed guidance on how and why to move toward a true culture of excellence in hospital care. It isn't easy, but, as their results show, it's a journey well worth taking." —Donald M. Berwick, MD, president and CEO, Institute for Healthcare Improvement The Baptist Health Care Journey to Excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization. Order your copy today!
Book Synopsis The Leadership Excellence Journey by : Pat Williams
Download or read book The Leadership Excellence Journey written by Pat Williams and published by Barbour Books. This book was released on 2014-09-01 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you’re a leader—in business, sports, a church, school, or military unit—you’ll want to read The Leadership Excellence Journey, daily inspiration from Pat Williams. The senior vice president of the NBA’s Orlando Magic, Pat Williams has spent decades studying the topic of leadership—and this book of daily readings combines his insights with Bible-based principles to boost your personal influence to ever-higher levels. History has shown that true leadership involves loving and serving your people—and The Leadership Excellence Journey provides 180 compelling readings to challenge you in every aspect of your leadership role.
Book Synopsis Journey to Excellence by : Kathleen Jennison Goonan
Download or read book Journey to Excellence written by Kathleen Jennison Goonan and published by Quality Press. This book was released on 2009-11-14 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is based on several years study of the nine Baldrige Award winners from health care. It describes how these organizations approached their “Baldrige journey” and what other health care leaders should do to reap similar benefits. To fully understand the journey for these nine organizations and their return on investment, the authors studied each of their 50-page award applications, presentations at national and regional meetings, and other publications by or about them. Additionally and most importantly, CEOs and other senior leaders were interviewed at length. The questions asked of these leaders followed three basic themes: How did you successfully use the Baldrige framework to drive improvement? What would you recommend other organizations do to gain the value you have from a Baldrige journey? What can we learn from you that would help other organizations manage their improvement journeys to maximize the value they gain? “Health reform is making it clear: healthcare organizations improving to great clinical, financial, and experience outcomes will win and thrive for the communities they serve. Yet research teaches us that most change fails. Journey to Excellence, through ‘brutal truth,’ inspirational storytelling, courageous journeys, disciplined research, and sustained results, shows us the way, the very hard way, as well as the awesome possibility.” Jim Conway, SVP, Institute for Healthcare Improvement “W. Edwards Deming spoke of consistent, business-driving quality as arising from ‘a system of production.’ At best, health care delivery in most places today is bubbling chaos. The Malcolm Baldrige Quality Award supplies the only practical, comprehensive outline for health care as a system of production in existence today. It’s about time that health care leaders had a comprehensive guide. Taught by experts, this volume is drawn from careful analysis of those who have succeeded. You hold the future in your hands – at least, for those who will not only survive, but thrive in the coming turmoil of health care reform.” Brent James, MD, Intermountain Health Care “Journey to Excellence is an insightful synthesis of the powerful Baldrige framework and the real life journeys of the healthcare award winners. Their stories will deepen understanding both for those new to and experienced with the Baldrige Criteria. This book is a major contribution to achieving healthcare excellence!” Louise Liang, MD, Former Chair, Institute for Healthcare Improvement “Most healthcare organizations are currently in a purely reactive mode – just struggling to get through the day and the fiscal year, collecting the data that they are required to report, and responding to crises. In Journey to Excellence, Goonan and her co-authors show healthcare leaders how to take control of the agenda. The Baldrige Criteria define the journey that can help organizations approach greatness, and the authors’ LASER set of behaviors describes what they need to ‘pack’ for the trip.” Tom Lee, MD, Network President, Partners Healthcare System “Journey to Excellence provides a concrete framework for leaders seeking to improve their organizational performance. Health care organizations are likely to face increasing pressure to improve quality and reduce cost in the coming years. Goonan, Muzikowski, and Stoltz offer a strategic roadmap for a successful transformational change. This book contains real life stories of leaders who used Baldrige to successfully transform their organizations into high performance enterprises.” Vinod K. Sahney, Chief Strategy Officer, Blue Cross Blue Shield of Massachusetts
Download or read book CEO Excellence written by Carolyn Dewar and published by Simon and Schuster. This book was released on 2022-03-15 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Based on extensive interviews with today's . . . corporate leaders, this look at how the best CEOs do their jobs focuses on the mindsets and actions that foster an environment of excellence"--
Book Synopsis Lead with Your Customer by : Mark David Jones
Download or read book Lead with Your Customer written by Mark David Jones and published by ASTD. This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business.
Book Synopsis Management: It's not what you think by : Henry Mintzberg
Download or read book Management: It's not what you think written by Henry Mintzberg and published by Pearson UK. This book was released on 2013-07-09 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Henry Mintzberg's views are a breath of fresh air which can only encourage the good guys." The Observer Tied up in knots by KPIs? Confused by core competencies? Management doesn’t have to be this way. In fact, it shouldn’t be! One of today’ best-known and most controversial thinkers on management has joined forces with other leading business figures to provide a thought-provoking mix of writing on management. The cutting edge views depicted in this book are controversially the opposite of what is often held up as the truth in management. Management? Its Not What you Think! brings readers an unusual mix of perspectives to help stimulate more creative management thinking and more enjoyable, challenging and more productive ways to lead their teams. This is a book readers can dip into, a book they can savour, a book that won’t fail to get them reflecting on what management really is…
Download or read book Leadership Pain written by Samuel Chand and published by Thomas Nelson. This book was released on 2015-04-07 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you want to be a better leader? Raise the threshold of your pain. Do you want your church to grow or your business to reach higher goals? Reluctance to face pain is your greatest limitation. There is no growth without change, no change without loss, and no loss without pain. Bottom line: if you're not hurting, you're not leading. But this book is not a theological treatise on pain. Rather in Leadership Pain Samuel Chand—best-selling author recognized as "the leader's leader"—provides a concrete, practical understanding of the pain we experience to help us interpret pain more accurately and learn the lessons God has in it for us. Chand is ruthlessly honest and highly practical as he examines the principles and practices that make our pain a means of fulfilling God's divine purposes for our churches, communities, and us. These features are included in this leadership treasure trove: POWERFUL, personal stories from some of the finest leaders in the world, such as Craig Groeschel, Benny Perez, Mike Kai, Lisa Bevere, Mark Chironna, Dale Bronner, Philip Wagner, Michael Pitts, and numerous others REVEALING INSIGHTS into the growth that occurs through pain in leadership roles PRACTICAL EXERCISES to help you apply the valuable principles you are learning
Book Synopsis The Future of Leadership Development by : Susan E. Murphy
Download or read book The Future of Leadership Development written by Susan E. Murphy and published by Psychology Press. This book was released on 2003 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Published in 2003. Routledge is an imprint of Taylor & Francis, an informa company.
Book Synopsis Importance of Follwers in Leadership by : Sreekanth Ganeshi
Download or read book Importance of Follwers in Leadership written by Sreekanth Ganeshi and published by Sreekanth Ganeshi. This book was released on 2024-03-23 with total page 55 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you a visionary leader standing at the crossroads, wrestling with the profound challenges of decision-making, and the overwhelming balance of power and responsibility? "Importance of Followers in Leadership" calls out to you—a beacon of transformative wisdom, a guiding light through the intricate struggles that leaders like you confront daily. Unleash the Power Within: Feel the hunger for success pulsating within you, for this guide is not just a book—it's a radical transformation in your very approach to leadership. A Journey Tailored for You: Tailored explicitly for visionary leaders at the crossroads, craving not just success but a radical metamorphosis in leadership. Solving the Unsolvable: This guide confronts the profound challenges of decision-making, power dynamics, and the weight of responsibility. It doesn't just provide solutions; it unveils a path to authentic leadership and results that resonate. Results Beyond Imagination: Brace yourself to unlock new perspectives that challenge norms, to authentically connect with your followers, undergo a powerful transformation, and lead with results-oriented impact. This is not just a journey; it's a profound evolution every visionary leader craves. Embark on Transformation: Unlock new perspectives, not just knowledge but a fresh outlook on leadership that challenges the norm. Empowered Synergy: Connect authentically, gaining not just solutions but a trigger for empowered, collaborative synergy. A Life Transformed: Undergo a powerful transformation, achieving not just success but a change in your life that leaves an indelible mark. Embrace the Journey: Start living the best life possible, shaping your leadership impact. Click the "BUY NOW" button at the top before the price changes. Immerse yourself in the transformative journey that awaits, redefining your path to leadership excellence. Your evolution as a powerful, emotional, and inspirational leader begins now!
Book Synopsis How to Overcome Leadership Challenges by : Sreekanth Ganeshi
Download or read book How to Overcome Leadership Challenges written by Sreekanth Ganeshi and published by Sreekanth Ganeshi. This book was released on 2024-01-18 with total page 79 pages. Available in PDF, EPUB and Kindle. Book excerpt: Feeling overwhelmed by the weight of leadership? Are you ready to conquer the leadership battlefield? You're not alone. "How to Overcome Leadership Challenges" is the lifeline you've been searching for. This book is for you, the aspiring leader who is ready to transform challenges into triumphs. You will embark on a personal journey of growth and master, This book solves the puzzle of leader development versus leadership development, unveiling the crucial differences that will set you apart. You will discover the heart of your purpose and learn to synergize processes for holistic growth. You will emerge as a leader with unstoppable power, equipped with the knowledge to fuel your journey and the motivation to develop continuously. You will master the behaviors that define great leaders and craft your competency blueprint. Ignite your passion and motivate teams with a strategic approach to leadership Cultivate growth and self-awareness through intensive self-reflection and continuous self-improvement Command with authority, mastering the critical distinction between personal leader development and collective leadership development. You will see leadership in a new light. This book is your guide to navigating the dynamic journey of leadership and adapting perspectives for a new era. You will learn to nurture exceptional bonds and elevate your leadership through the power of servant leadership. You are the leader of tomorrow: "How to Overcome Leadership Challenges" is your mentor, empowering you to craft an empowered leader development journey and guiding your evolution to inspire growth and excellence. A personalized leadership development blueprint for dynamic and impactful advancement. Motivation-driven methods to refine your leadership prowess. Servant leadership principle to redefine your approach to command. Take the first step towards leadership excellence. Click the "Buy Now" button and start transforming your leadership challenges into your greatest victories. This book is your key to unlocking a world of leadership potential. It's time to lead with vision, purpose, and unstoppable power.
Book Synopsis Achieving Class A Business Excellence by : Dennis Groves
Download or read book Achieving Class A Business Excellence written by Dennis Groves and published by John Wiley & Sons. This book was released on 2008-12-03 with total page 405 pages. Available in PDF, EPUB and Kindle. Book excerpt: A tough, challenging, and eventful journey is outlined in this cutting-edge business story. Greg, the company President, uses the latest edition of the trusted industry standard, The Oliver Wight Class A Checklist for Business Excellence, to transform his business from mediocrity to industry leading performance. What he learns about senior management responsibilities and behaviors drives him to achieve outstanding rewards and benefits, not the least of which is his company's survival.
Book Synopsis Working Toward Excellence by : Paul Buyer
Download or read book Working Toward Excellence written by Paul Buyer and published by Morgan James Publishing. This book was released on 2012-07-01 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does excellence relentlessly drive you? Does mediocrity constantly bother you? In Working Toward Excellence, Clemson University professor Paul Buyer identifies eight values for achieving excellence in work and life including hunger, effort, process, quality, consistency, leadership, time, and perseverance. Each chapter features inspiring stories, questions, and quotes from respected professionals who have achieved uncommon success in business, sports, education, and the arts such as John Maxwell, Jim Collins, Stephen Covey, John Wooden, Mike Krzyzewski, Wynton Marsalis, Isaac Stern, and many others. Also included is a Working Toward Excellence Evaluation to help you and your organization reach your true potential and further develop, improve, and measure these essential attributes of success.
Book Synopsis Leadership Excellence Devotional by : Pat Williams
Download or read book Leadership Excellence Devotional written by Pat Williams and published by Shiloh Run Press. This book was released on 2014-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: For any leader-in business or sports, a church, a school, or a military unit-The Leadership Excellence Devotional provides practical, powerful, biblical insights. Pat Williams, the senior vice president of the NBA's Orlando Magic, has spent decades studying the topic of leadership-and this edition combines his insights with biblical principles to boost a leader's personal influence to ever-higher levels. The example of Jesus Christ proves that true leadership involves loving and serving others-and The Leadership Excellence Devotional provides 180 compelling readings to challenge leaders in ev.
Book Synopsis The Pricing Journey by : Stephan M. Liozu
Download or read book The Pricing Journey written by Stephan M. Liozu and published by Stanford University Press. This book was released on 2015-04-29 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovations in pricing can be transformative, but to reach their potential companies must devote equal attention to technical and organizational capabilities. Most firms, however, only pay attention to the technical dimensions of pricing, which severely limits the success of their initiatives. To remedy this, The Pricing Journey provides an integrated guide to the organizational, social, and behavioral aspects of pricing—drawing on principles of socio-technical change. Based on extensive qualitative and quantitative research in an array of firms around the world, Stephan M. Liozu provides a practical roadmap for management teams that aim to reach a new level of pricing power. Liozu introduces the 5 C model of transformation, which relies on change, capabilities, champions, confidence, and center-led organizational design to create effective and lasting pricing strategies. Rooting his recommendations in research and practice, Liozu proposes specific capabilities to develop on the road to pricing excellence. This book prepares pricing and marketing professionals to be true strategic partners, while contributing the study of pricing transformation.
Book Synopsis Crafting Captains by : Mohammed El-Arabi
Download or read book Crafting Captains written by Mohammed El-Arabi and published by eBookIt.com. This book was released on 2023-11-15 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: Embark on the Journey to Leadership Mastery Every great leader once stood at a crossroads, faced with the choice to either remain average or ascend to the pinnacle of excellence. In Crafting Captains: The Handbook of Leadership Excellence, you're provided with the roadmap to make that ascent. Leadership is an Art and a Science: Delve deep into the intricate tapestry of leadership, starting from the very definition of a leader. Discover the advanced communication techniques, effective skills, the profound importance of awareness, and the art of delegation. Mastering these fundamental areas will set you apart in any boardroom, corner office, or team huddle. Operational Excellence -- The Unsung Hero: Often overshadowed by the glitz of leadership, operations play a pivotal role in an organization's success. Learn how to elevate your operational acumen with chapters dedicated to improving productivity, stabilizing performance, and ensuring cost-effectiveness. Whether it's embracing a service-oriented approach or initiating process improvements, this guide covers it all. Teams: The Heartbeat of an Organization: At the core of every successful venture lies a motivated, loyal, and balanced team. Unearth the secrets to nurturing such teams. From fostering motivation and loyalty to ensuring life balance and career development, every facet of team management is explored. Recognize the potential in others, and lead them to realize it themselves. The wisdom of Vince Lombardi resonates through the ages: "Leaders are made, they are not born." In today's ever-evolving corporate landscape, the need for adaptable, resilient, and forward-thinking leaders has never been greater. Executive coaching, a transformative force, has emerged as the beacon for shaping such leaders. It is not just about mentorship; it's a structured, focused approach to molding individuals who can steer organizations through the tumultuous waters of change and transition. This handbook is more than just a guide; it's a testament to the transformative power of executive coaching. Crafting Captains, with its pioneering approach, recognizes the symbiotic relationship between leadership and operations. By bridging this gap, the book present a holistic coaching program tailored for today's leaders. Equip yourself with the insights, tools, and strategies to not just lead, but to excel. To not just navigate, but to chart new territories. To not just inspire, but to leave a legacy. Crafting Captains is your invitation to embark on this transformative journey. Accept it, and witness the alchemy of leadership excellence.
Download or read book World Class Value written by Rob Faw and published by Outskirts Press. This book was released on 2024-05-02 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transform your leadership and shape visionary organizations with World Class Value: Leadership Excellence in the Exponential Age. Uncover the keys to high-performance leadership in this indispensable guide, designed to help you excel in competitive environments. Rob's innovative Value-Driven Framework simplifies complex concepts like systems thinking and contextual frameworks, making elite leadership skills accessible to all. Immerse yourself in a rich collection of strategies uniquely tailored to empower leaders at every level to think broadly and act decisively in today's ever-changing world. Drawing from his extraordinary journey from a working-class neighborhood in Washington, D.C., to becoming a pioneering leader in multimedia technologies, Faw encapsulates the essence of high-performance leadership and the creation of world-class organizations. As an experienced executive leader, entrepreneur, and board-certified master coach, Rob infuses his relentless passion for peak performance on every page. Rob’s book dives deep into systems thinking, contextual frameworks, and organizational innovation, crucial for anyone aspiring to grow their leadership and develop world-class organizations. His journey is a testament to his dedication, strategic acumen, and transformative insights. Faw's narrative extends through various roles and industries, from his early days as a newspaper boy to his remarkable achievements as a CEO and a pioneer in digital transformation. World Class Value encapsulates Faw's philosophy of high-performance leadership and building world-class organizations. It thoroughly explores digital transformation, strategic agility, and customer-centric value creation. Faw challenges conventional business wisdom, advocating for a new leadership paradigm that responds dynamically to the market's exponential changes. Jason Clement, CEO of Sports Facilities Companies (SFC), endorses the book, emphasizing its practical applicability. During Faw's business, executive, and leadership coaching, SFC has witnessed significant growth, transforming into a national leader in its industry. This real-world impact illustrates the potency of Faw's strategies, timeless systems thinking, contextual frameworks, and enriched insights for those leaders who want to compete and win. World Class Value sets the stage for a world where digital transformation and exponential change redefine competition and leadership. Faw masterfully connects these global trends to everyday business practices, emphasizing the importance of strategic agility and customer-centric value creation. He offers a fresh perspective on leadership excellence and being a world-class organization, challenging traditional notions and advocating for a new paradigm of leadership and organizational excellence. Readers will find inspiration in Faw's accomplishments as an Ironman, 70-time marathoner, and doctoral candidate researching organizational leadership. His dedication to continuous learning and self-improvement resonates through his writing and podcast, “The School of Empowerment.” Rob invites his readers on a growth voyage, empowering them to unleash their full potential and achieve unprecedented business success. More than a business book, World Class Value is a journey through the complexities of leadership, a testimony to Faw's expertise, and a roadmap for those aspiring for personal growth and impacting their businesses and industries. This book is a must-read for leaders at every level and anyone passionate about developing high-performance leadership and world-class organizations.
Book Synopsis Leadership Excellence: Creating a New Dimension of Organizational Success by : Peter Hughes
Download or read book Leadership Excellence: Creating a New Dimension of Organizational Success written by Peter Hughes and published by Lulu.com. This book was released on 2018-12-12 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you're stuck in an old leadership paradigm, get ready for marginal performance and disappointing results. With change quickening every day, it's more important than ever to create a positive and enabling culture to thrive. In this business guidebook to leadership excellence, Peter Hughes explores how to: - motivate and engage employees; - fix problems that will have an immediate impact on your bottom line; - discern the differences between management and leadership; and - help employees overcome their greatest challenges. The author also examines whether leaders are born or whether anyone can become a successful leader, ways lean concepts are being applied differently in organizational settings, and why smart people so often fail after being promoted to the managerial ranks. Take a journey that leads to substantial improvements in performance and create a positive culture where everyone is poised to succeed with this leadership guidebook.
