The Journey to Competitive Advantage Through Servant Leadership

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Author :
Publisher : WestBow Press
ISBN 13 : 1449731961
Total Pages : 159 pages
Book Rating : 4.4/5 (497 download)

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Book Synopsis The Journey to Competitive Advantage Through Servant Leadership by : Bill B. Flint Jr

Download or read book The Journey to Competitive Advantage Through Servant Leadership written by Bill B. Flint Jr and published by WestBow Press. This book was released on 2011-11 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Journey to Competitive Advantage through Servant Leadership" offers a pragmatic "Golden Rule" guide to being a responsible and inspiring leader. A "must read" book for professional and personal enlightenment in what it takes to bring the best out in your people and yourself."

The Journey to Competitive Advantage Through Servant Leadership

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Author :
Publisher : WestBow Press
ISBN 13 : 144973197X
Total Pages : 178 pages
Book Rating : 4.4/5 (497 download)

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Book Synopsis The Journey to Competitive Advantage Through Servant Leadership by : Bill B. Flint Jr.

Download or read book The Journey to Competitive Advantage Through Servant Leadership written by Bill B. Flint Jr. and published by WestBow Press. This book was released on 2011-11-30 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building The Company Every Person Dreams Of Working For And Every President Has A Vision Of Leading. With todays tough economic environment and declining trust in leaders, companies are in desperate need of leaders who can provide the vision, goals, and direction needed to develop and maximize the full potential of their people and the business results. The Journey To Competitive AdvantageThrough Servant Leadership was written to help organizations and leaders understand that building a sustainable competitive advantage depends on how people are treatedand the best way to create a competitive advantage is by developing an environment of caring, mutual trust and respect between the leaders and their people.Servant leaders have learned that focusing their efforts and strategy on developing the full potential of their associates helps create a winning partnership for the people and the business. To help leaders develop this collaborative environment, the author shares his own leadership journey both the successes and struggles. He compiles the lessons of a lifetime into one comprehensive document that can help point the way for leaders to the fulfilling life of servant leadership-that powerful, almost mystical capability to help people achieve beyond their fondest dreams, while living a life of faith and making priceless contributions to the people God brings into their life. He takes a highly ethical and moral approach to developing employees, leading your business and balancing your life. He provides practical examples of how to build a business of which you can be proud by helping people succeed and achieve their goals which is a time proven way to ensure that you too will succeed.If you are seeking to improve your career, be a leader in all you do, build a business of integrity, or balance your life with better relationships this book is for you! A thought provoking and insightful look into the oft en underestimated and misunderstood field of leadership in business; Bill Flints "The Journey to Competitive Advantage through Servant Leadership" offers a pragmatic Golden Rule guide to being a responsible and inspiring leader. A must read book for professional and personal enlightenment in what it takes to bring the best out in your people and yourself. Dr. Stormy T. W. Hicks, Ph.D., Former President & COO of J.B. Poindexter Co., and ITT Automotive, and Executive Director of Ford Motor Company.

Collective Efficacy

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Author :
Publisher : Emerald Group Publishing
ISBN 13 : 1781906815
Total Pages : 404 pages
Book Rating : 4.7/5 (819 download)

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Book Synopsis Collective Efficacy by : Anthony H. Normore

Download or read book Collective Efficacy written by Anthony H. Normore and published by Emerald Group Publishing. This book was released on 2013-11-26 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: The impetus of this book builds on the collective synergy of international and interdisciplinary authors with focus on leadership development and growth. Although professional disciplines are closely interconnected, there's often a tendency to work in silos and isolation. Diverse authors share a wealth of knowledge, research, and pragmatism that ca

The Bridge to Growth

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Publisher : Simon and Schuster
ISBN 13 : 1510728414
Total Pages : 174 pages
Book Rating : 4.5/5 (17 download)

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Book Synopsis The Bridge to Growth by : Jude Rake

Download or read book The Bridge to Growth written by Jude Rake and published by Simon and Schuster. This book was released on 2017-07-04 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: A recent study revealed that only 21 percent of workers feel engaged and truly committed to their company’s success and goals. They don’t know how their work connects to their company’s goals or understand how they can help achieve them. Leaders have failed to fully engage workers in the development and execution of their company’s mission and goals, and ultimately its journey toward success. Too often, employees are over-managed and under-led. Jude Rake, a business leader with more than 35 years of experience leading high-performance teams, shows how servant leaders—those who serve employees by giving them what they need to fully engage and commit to achieving the company’s goals—use nine proven principles to succeed: Grow leaders and difference makers, not just followers. Build and orchestrate high-performance teams more powerful than the sum of their parts. Focus the organization on strategic priorities, simplify operations, and accelerate progress. Champion the people who purchase and use your products and services. Cultivate a performance-based culture of innovation. Communicate relentlessly. See the world through the eyes of others. Be the model you want emulated. Coach people to achieve more than they thought possible. The Bridge to Growth details how to use these principles to elevate workforce engagement, collaboration, innovation, and accountability to build a bridge from strategy to exceptional execution and results.

4D Leadership

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Publisher : Kogan Page Publishers
ISBN 13 : 0749474653
Total Pages : 248 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis 4D Leadership by : Alan Watkins

Download or read book 4D Leadership written by Alan Watkins and published by Kogan Page Publishers. This book was released on 2015-12-03 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's leaders need to change radically to meet the challenge of complex organizations in business landscapes that are in flux. This requires a step-change in development in three fundamental dimensions: how you do things, who you are, and how you relate to other people. 4D Leadership is what happens when this step-change in doing, being and relating takes place. When you move up to the next level of ability and sophistication in these three dimensions, you will have unlocked the fourth dimension (verticality) and you will receive a significant competitive advantage. Neuroscientist and leadership coach Dr Alan Watkins draws on groundbreaking research into adult development to present a framework that will transform your ability to excel as a leader. 4D Leadership isn't just a software patch for leadership skills: this is an upgrade to the next level of the human operating system, the next level of leadership development. 4D Leadership is the book for: anyone who feels overwhelmed by the competing priorities of their jobs; anyone who feels stressed by trying to maintain competitive advantage through innovation; anyone looking to develop a more responsive and rewarding strategy, drive change and take people with them, and become a truly rounded and 4-dimensional leader.

Servant Leadership and Followership

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Author :
Publisher : Springer
ISBN 13 : 3319593668
Total Pages : 351 pages
Book Rating : 4.3/5 (195 download)

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Book Synopsis Servant Leadership and Followership by : Crystal J. Davis

Download or read book Servant Leadership and Followership written by Crystal J. Davis and published by Springer. This book was released on 2017-06-30 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: Providing a deeper understanding of leadership, followership theory, and the follower as servant leader, this book provides employee and follower perspectives of servant leadership in the workplace. The collection brings together both empirical and conceptual research from around the globe to illustrate how the leader is seen through the lens of the follower. Topics discussed include organizational performance, empowerment, competency models, diversity in the workplace, and social roles and stereotypes. With contributions from a range of skilled authors, Servant Leadership and Followership not only provides an overview of servant leadership, but also offers insightful ways for organizations to adapt and progress in line with the shifting moral demands of today’s workplace.

Service Leadership

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Publisher : SAGE
ISBN 13 : 1452279128
Total Pages : 337 pages
Book Rating : 4.4/5 (522 download)

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Book Synopsis Service Leadership by : Svafa Gronfeldt

Download or read book Service Leadership written by Svafa Gronfeldt and published by SAGE. This book was released on 2005-11-30 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this book is to provide a comprehensive theoretical framework as well as practical strategies—not just for survival but for a true search for excellence in the uncertain and ever-changing world of customer service management. The theoretical framework is based on the notion that customer service contains three key variables: a promise, a process, and people. After going through the step-by-step process of service management, the reader will have the necessary understanding and skill to choose the right strategy for the right circumstances, to design service processes, to identify the means and methods to implement these processes, and to measure the outcome. Key Features: Shares insight from CEO′s on how service leaders think, strategize, and apply tools of the trade to achieve their objectives Relates chapter content to real world challenges faced by corporations Includes a discussion on both quantitative and qualitative methods in a service context Conceptualizes the new paradigm of service leadership and the development of a multi-disciplinary approach to the topic Provides an Instructor′s Manual on CD containing an outline of the text with teaching points, PowerPoint slides for every chapter, a test bank, answers to end-of-chapter questions, and sample syllabi Service Leadership: The Quest for Competitive Advantage provides an accessible application of theory suitable for upper level undergraduate and graduate courses in Service Management, Service Marketing, Customer Service, Human Resource Management, and Leadership.

New Horizons in Positive Leadership and Change

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Publisher : Springer Nature
ISBN 13 : 3030381293
Total Pages : 439 pages
Book Rating : 4.0/5 (33 download)

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Book Synopsis New Horizons in Positive Leadership and Change by : Satinder Dhiman

Download or read book New Horizons in Positive Leadership and Change written by Satinder Dhiman and published by Springer Nature. This book was released on 2020-03-11 with total page 439 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited volume provides managers, as well as students, with the best practices in effectively leading the 21st century workforce and managing change. It applies positive principles arising from the newly emerging fields of positive psychology, positive change, and positive organizational studies to the field of leadership and change; offering managers strategies and tools to lead change effectively, in the present-day boundary-less work environment. At its most fundamental level, the uniqueness of this volume lies in its anchorage in the moral and spiritual dimension of leadership, an approach most relevant for contemporary organizations.

Servant-Leadership and Forgiveness

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Publisher : State University of New York Press
ISBN 13 : 1438479239
Total Pages : 444 pages
Book Rating : 4.4/5 (384 download)

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Book Synopsis Servant-Leadership and Forgiveness by : Jiying Song

Download or read book Servant-Leadership and Forgiveness written by Jiying Song and published by State University of New York Press. This book was released on 2020-08-01 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a world where leaders and organizations face conflicts and complexity at an alarming rate, where human cruelty sometimes dominates kindness in individuals and families, and where nations hover in the shadow of moral and financial collapse, how do we find courage to forge a strong and enduring path into the future? In a fresh and profound approach to the personal, organizational, and global dynamic, discerning leaders consider the role of leadership and forgiveness in the midst of political and social upheaval. The epicenter of Servant-Leadership and Forgiveness speaks to leadership, the heart of the leader, and the power of forgiveness. It is a compilation of insightful, life-transformative, and significant essays on the nexus of servant-leadership and forgiveness in everyday life, the organizational world, and international contexts. The hope of the book is that people of all ages and creeds will engage in a deeper conversation around forgiveness and leadership, specifically servant-leadership, and reach greater personal and collective responsibility for leadership that helps heal the heart of the world through forgiveness.

Insights on Leadership

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Author :
Publisher : John Wiley & Sons
ISBN 13 :
Total Pages : 426 pages
Book Rating : 4.4/5 (91 download)

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Book Synopsis Insights on Leadership by : Larry C. Spears

Download or read book Insights on Leadership written by Larry C. Spears and published by John Wiley & Sons. This book was released on 1998 with total page 426 pages. Available in PDF, EPUB and Kindle. Book excerpt: From INSIGHTS ON LEADERSHIP . . . Robert K. Greenleaf from "The Servant as Leader" "The servant-leader is servant first. Becoming a servant-leader begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. . . . The best test is this: Do those served grow as persons? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants?" Stephen R. Covey from "Servant-Leadership from the Inside Out" "You may be able to buy someone's hand and back, but you cannot buy their heart, mind, and spirit. And in the competitive reality of today's global marketplace, it will be only those organizations whose people not only willingly volunteer their tremendous creative talent, commitment, and loyalty, but whose organizations align their structures, systems, and management style to support the empowerment of their people that will survive and thrive as market leaders." Ken Blanchard from "Servant-Leadership Revisited" "With the traditional pyramid, the boss is always responsible and the staff are supposed to be responsive to the boss. When you turn the pyramid upside down, those roles get reversed. Your people become responsible and the job of management is to be responsive to their people. That creates a very different environment for implementation. If you work for your people, then what is the purpose of being a manager? To help them accomplish their goals. Your job is to help them win." INSIGHTS ON LEADERSHIP CONTRIBUTORS Stephen R. Covey * Larry C. Spears * Robert K. Greenleaf * Ken Blanchard * Elizabeth Jeffries * Joe Batten * Lawrence J. Lad and David Luechauer * Jack Lowe Jr. * Ann McGee-Cooper * Peter Block * Susana Barciela * John J. Gardiner * Richard P. Nielsen * Jill W. Graham * Bill Bottum with Dorothy Lenz * Robert E. Kelley * Judith A. Sturnick * Parker J. Palmer * Diane Cory * Diane Fassel * Thomas A. Bausch * Christine Wicker * James Conley and Fraya Wagner-Marsh * Joseph Jaworski * John P. Schuster * Ken Melrose * John S. Lore * James A. Autry * Irving R. Stubbs * James M. Kouzes * Jeffrey N. McCollum * Margaret J. Wheatley * Don M. Frick "It is one of the great ironies of our age that we created organizations to constrain our problematic human natures, and now the only thing that can save these organizations is a full appreciation of the expansive capacities of us humans." --Margaret J. Wheatley from "What Is Our Work?" Leadership without hierarchy? Organization in a whirlwind of change? Community and shared responsibility in a global village? Soul in a free-enterprise world? Robert Greenleaf's visionary theory of Servant-Leadership continues to engage many of the best minds in and out of business. Greenleaf's prescriptions for employee empowerment and organizational change continue to achieve nothing short of miraculous results in organizations worldwide. As one enthusiastic observer wrote in Fortune magazine, "Once the consensus is forged, watch out: With everybody on board, your so-called implementation proceeds 'wham-bam.'" In this sequel to the critically acclaimed Reflections on Leadership, many of today's most respected business thinkers share their insights into key aspects of Robert Greenleaf's revolutionary thinking. Over the course of 33 essays, a dream team consisting of such luminaries as Stephen Covey, Ken Blanchard, Peter Block, Margaret Wheatley, John Schuster, and James Autry explore how Greenleaf has influenced today's business leaders and discuss a range of leadership principles at the heart of his philosophy, including stewardship, the spirit of the workplace, and the concept of healing leadership. A source of inspiration and instruction, Insights on Leadership is required reading for senior executives, community leaders, and managers in for-profit and nonprofit organizations.

Connection Culture, 2nd Edition

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Author :
Publisher : Association for Talent Development
ISBN 13 : 1950496538
Total Pages : 307 pages
Book Rating : 4.9/5 (54 download)

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Book Synopsis Connection Culture, 2nd Edition by : Michael Lee Stallard

Download or read book Connection Culture, 2nd Edition written by Michael Lee Stallard and published by Association for Talent Development. This book was released on 2020-09-22 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tap Into the Power of Human Connection Creating a thriving organization where employees feel valued, the environment is energized, and high productivity and innovation are the norm requires a new kind of leader who fosters a culture of connection within the organization. Connection Culture, 2nd Edition, is your game-changing opportunity to become that leader and to begin fostering a connection culture in your organization. Stop undermining performance and take the first step toward change that will give your organization, your team, and everyone you lead a true competitive advantage. Inspiring and practical, this book challenges you to set the performance bar high and keep reaching. Learn how to: Foster a connection culture Emulate best practices of connected teams—from Mayo Clinic physicians and scientists to the creators of the award-winning Broadway musical Hamilton. Boost vision, value, and voice within your organization. Published in the shadow of the COVID-19 pandemic, the book messages the authors’ hope for post-traumatic growth; provides updated, research-supported theories about the relationship of stress and loneliness; and includes new examples and profiles of great leaders communicating during crisis.

Practicing Servant-Leadership

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Publisher : John Wiley & Sons
ISBN 13 : 1119378397
Total Pages : 216 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis Practicing Servant-Leadership by : Larry C. Spears

Download or read book Practicing Servant-Leadership written by Larry C. Spears and published by John Wiley & Sons. This book was released on 2016-10-26 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practicing Servant-Leadership brings together a group of exceptional thinkers who offer a compendium of thought on the topic of bringing servant-leadership into the daily lives of leaders. Each contributor focuses on his or her area of expertise, exploring how servant-leadership works in the real world, using examples from a variety of organizations such as businesses, nonprofits, churches, schools, foundations, and leadership organizations. Highlights of the book's twelve essays include information on: how the idealistic vision of the servant as leader works even in the competitive world of business. encouraging leaders to begin by looking at what they themselves want to become and then to bring this knowledge into their daily leadership. how the principles of servant-leadership can enhance our understanding and practice of philanthropy. examining the board chairperson's especially vital role as a servant- leader. exploring what leaders learn from being followers. Order your copy today!

Mastering Leadership

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Publisher : John Wiley & Sons
ISBN 13 : 1119147212
Total Pages : 391 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis Mastering Leadership by : Robert J. Anderson

Download or read book Mastering Leadership written by Robert J. Anderson and published by John Wiley & Sons. This book was released on 2015-11-04 with total page 391 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is your leadership a competitive advantage, or is it costing you? How do you know? Are you developing your leadership effectiveness at the pace of change? For most leaders today, complexity is outpacing their personal and collective development. Most leaders are in over their heads, whether they know it or not. The most successful organizations over time are the best led. While this has always been true, today escalating global complexity puts leadership effectiveness at a premium. Mastering Leadership involves developing the effectiveness of leaders—individually and collectively—and turning that leadership into a competitive advantage. This comprehensive roadmap for optimal leadership features: Breakthrough research that connects increased leadership effectiveness with enhanced business performance The first fully integrated Universal Model of Leadership—one that integrates the best theory and research in the fields of Leadership and Organizational Development over the last half century A free, online self-assessment of your leadership, using the Leadership Circle Profile, visibly outlining how you are currently leading and how to develop even greater effectiveness The five stages in the evolution of leadership—Egocentric, Reactive, Creative, Integral, and Unitive—along with the organizational structures and cultures that develop at each of these stages Six leadership practices for evolving your leadership capability at a faster pace A map of your optimal path to greater leadership effectiveness Case stories that facilitate pragmatic application of this Leadership Development System to your particular situation This timeless, authoritative text provides a systemic approach for developing your senior leaders and the leadership system of your organization. It does not recommend quick fixes, but argues that real development requires a strategic, long-term, and integrated approach in order to forge more effective leaders and enhanced business performance. Mastering Leadership offers a developmental pathway to bring forth the highest and best use of yourself, your life, and your leadership. By more meaningfully deploying all of who you are every day, individually and collectively, you will achieve a leadership legacy consistent with your highest aspirations.

Dare to Serve

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Publisher : Berrett-Koehler Publishers
ISBN 13 : 152309785X
Total Pages : 197 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis Dare to Serve by : Cheryl Bachelder

Download or read book Dare to Serve written by Cheryl Bachelder and published by Berrett-Koehler Publishers. This book was released on 2015-03-16 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: “A new perspective on servant leadership—challenging us to bring both courage and humility to the table—for the sake of the people and the enterprise.” —John C. Maxwell, New York Times-bestselling author In this updated edition of Dare to Serve, former Popeyes CEO Cheryl Bachelder shows that leading by serving is a rigorous and tough-minded approach that yields the best results. When she was named CEO of Popeyes in 2007, the stock price had slipped from $34 in 2002 to $13. The brand was stagnant, the team was discouraged, and the franchisees were just plain angry. Nine years later, restaurant sales were up 45 percent, restaurant profits had doubled, and the stock price was over $61. Servant leadership is sometimes derided as soft or ineffective, but this book confirms that challenging people to reach a daring destination, while treating them with dignity, creates the conditions for superior performance. The second edition of this bestselling book includes Bachelder’s post-Popeyes observations and new examples of how you can switch your leadership from self to serve. Ever engaging and inspirational, Bachelder takes you firsthand through the transformation of Popeyes and shows how anyone, at any level can become a Dare-to-Serve leader. “Extraordinary! Dare to Serve describes the kind of leadership so desperately needed in the 21st century. A powerful blend of courage and humility, Cheryl Bachelder’s engaging story offers a clear path for leaders to follow, and what makes her message so compelling is the tremendous results she’s produced. I highly recommend this book.” —Stephen M. R. Covey, New York Times-bestselling author of The Speed of Trust

The Secret of Teams

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Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1609941101
Total Pages : 146 pages
Book Rating : 4.6/5 (99 download)

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Book Synopsis The Secret of Teams by : Mark Miller

Download or read book The Secret of Teams written by Mark Miller and published by Berrett-Koehler Publishers. This book was released on 2011-10-03 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: Teams are critical to the success of every organization. Departmental, interdepartmental, cross-functional, ad hoc, task-specific—teams do everything from planning the office party to setting the annual budget to establishing performance goals. But what separates the teams that really deliver from the ones that simply spin their wheels? What is the secret of high-performance teams? As he did in The Secret, Mark Miller uses a compelling business fable to reveal profound yet easily grasped truths that can dramatically transform any organization. Debbie Brewster, the heroine of The Secret, has been promoted and is now struggling with taking her new team to the next level. Her old mentor, Jeff Brown, the company’s CEO, sends her out to find the secret of teams. On her journey she learns from three very different teams—the Special Forces, NASCAR, and a local restaurant. Debbie and her team discover the three elements that all successful teams have in common. But that’s just the beginning. The devil is in the details, as the story of Debbie’s efforts to actually implement the three elements shows. You’ll learn how to change entrenched ways of thinking and acting, what you have to do to optimize each of the three elements of a successful team, how to measure your progress, and more. Creating high-performance teams does more than just give your organization a competitive advantage. It can be a performance multiplier that significantly improves results while honoring and developing people. It may be the ultimate win-win-win that your organization is seeking.

Alive at Work

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1633694267
Total Pages : 205 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis Alive at Work by : Daniel M. Cable

Download or read book Alive at Work written by Daniel M. Cable and published by Harvard Business Press. This book was released on 2018-03-06 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: Poll after poll has confirmed that an astonishing number of workers are disengaged from their work. Why is this happening? And how can we fix the problem? In this bold, enlightening book, social psychologist and professor Daniel M. Cable takes leaders into the minds of workers and reveals the surprising secret to restoring their zest for work. Disengagement isn't a motivational problem, it's a biological one. Humans aren't built for routine and repetition. We're designed to crave exploration, experimentation, and learning--in fact, there's a part of our brains, which scientists have coined "the seeking system," that rewards us for taking part in these activities. But the way organizations are run prevents many of us from following our innate impulses. As a result, we shut down. Things need to change. More than ever before, employee creativity and engagement are needed to win. Fortunately, it won't take an extensive overhaul of your organizational culture to get started. With small nudges, you can personally help people reach their fullest potential. Alive at Work reveals: How to encourage people to bring their best selves to work and use their greatest strengths to help your organization flourish How to build creative environments that motivate people to share ideas, work smarter, and embrace change How to enhance people's connection to their work and your customers How to create personalized experiences that help people feel a deeper sense of purpose Filled with fascinating stories from the author's extensive research, Alive at Work is the inspirational guide that you need to tap into the passion, creativity, and purpose fizzing beneath the surface of every person who falls under your leadership.

Managing By Values

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Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 9781576752746
Total Pages : 162 pages
Book Rating : 4.7/5 (527 download)

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Book Synopsis Managing By Values by : Kenneth H. Blanchard

Download or read book Managing By Values written by Kenneth H. Blanchard and published by Berrett-Koehler Publishers. This book was released on 2003-11-16 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Fortune 500 list, defined by size and volume, is the current measure of success in the corporate world. This timely book suggests instead a "Fortunate 500" list, based on the quality of service available to customers and the quality of life accessible to employees.