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The Flight To Excellence
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Book Synopsis The Flight to Excellence by : William "T." Thompson
Download or read book The Flight to Excellence written by William "T." Thompson and published by Greenleaf Book Group. This book was released on 2021-01-12 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Attaining the Unattainable Is Within Our Reach Captain William “T.” Thompson’s accomplishments are many: US Air Force pilot, Delta Airlines captain, lawyer, award-winning businessman, and professional speaker. But Thompson did not start out in life with any special advantages. In fact, being born and raised in segregated South Carolina meant that the difficulties he faced growing up were many. But realizing his aspiration to become a pilot and becoming the first African American from the state to be accepted into the prestigious United States Air Force Academy was just the beginning of a pattern of successes in a life that extended far beyond its origins. Thompson uses his life’s challenges and his personal story to prove that we can all accomplish much more than we previously considered possible—and that we should strive for things that we have even considered unattainable. It doesn’t take special gifts or talents either, the author insists. He credits his P4 System (Principles, People, Flight Plan, and Performance) as the foundation that enabled him to literally pilot his way to success and ultimately become a multimillionaire in the process. With an attractive and distinctive aviation motif, The Flight to Excellence inspires and instructs executives, entrepreneurs, and anyone with a strong desire to reach extraordinary heights on how we can each build a “Culture of Excellence” in our own professional and personal lives by applying his methodical process and concepts and our own discipline and hard work. The proof is in the captain’s own successes.
Book Synopsis Flight of the Buffalo by : James A. Belasco
Download or read book Flight of the Buffalo written by James A. Belasco and published by Grand Central Publishing. This book was released on 2008-11-16 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt: A hardcover bestseller now in paperback presents a management program that encourages employee leadership--which today's companies must have more of if they are to survive the coming decades.
Book Synopsis Flight to Success, Be the Captain of Your Life by : Karlene Petitt
Download or read book Flight to Success, Be the Captain of Your Life written by Karlene Petitt and published by . This book was released on 2015-01-30 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inspiration, motivation and lessons learned... Flight to Success is the author's journey through eight airlines, seven type ratings, two master's degrees, and motherhood. Intertwined with her stories are those of others who share their successes, failures, losses, fears, hopes and dreams. They have all learned from their experiences. What drives people to phenomenal success? The secret correlates with many aspects of flight. If you apply these tips to your everyday life there will be nothing you cannot accomplish. Life is about choice. The choice now, is to open your mind and heart and begin to dream. This inspirational, motivational memoir will take you on a journey through the author's life, to assist you with yours. How did she do it? Why didn't she quit? Where did she find the time, courage, stamina, and strength to persevere during the most challenging times? The answers to these questions and many more will be answered.
Book Synopsis Flight Paths to Success by : Rhonda Walthall
Download or read book Flight Paths to Success written by Rhonda Walthall and published by SAE International. This book was released on 2021-02-09 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Flight Paths to Success profiles the personal journeys of 33 women who have been, and continue to be, successful in aviation, space, and academia. Each woman was asked to select one question of several questions in five categories: personal career insight, work-life balance, mentorship/sponsorship, avoiding a career stall, and powering through challenging situations. Each woman shared her unique experiences about work-life integration, resilience, career changes, relocation, continuing education, and career advancement. While reading their stories, we saw that there were many flight paths to success and each woman navigated her own way by charting her own course and committing to it. Their stories were published as they wrote them-in their own words.
Book Synopsis Flight to Excellence by : Edward Newsome Jr
Download or read book Flight to Excellence written by Edward Newsome Jr and published by . This book was released on 2015-03-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Nuts! written by Kevin Freiberg and published by Currency. This book was released on 1998-02-17 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Twenty-five years ago, Herb Kelleher reinvented air travel when he founded Southwest Airlines, where the planes are painted like killer whales, a typical company maxim is "Hire people with a sense of humor," and in-flight meals are never served--just sixty million bags of peanuts a year. By sidestepping "reengineering," "total quality management," and other management philosophies and employing its own brand of business success, Kelleher's airline has turned a profit for twenty-four consecutive years and seen its stock soar 300 percent since 1990. Today, Southwest is the safest airline in the world and ranks number one in the industry for service, on-time performance, and lowest employee turnover rate; and Fortune magazine has twice ranked Southwest one of the ten best companies to work for in America. How do they do it? With unlimited access to the people and inside documents of Southwest Airlines, authors Kevin and Jackie Freiberg share the secrets behind the greatest success story in commercial aviation. Read it and discover how to transfer the Southwest inspiration to your own business and personal life.
Book Synopsis Flight of Excellence by : Michael N. Martin
Download or read book Flight of Excellence written by Michael N. Martin and published by Turner. This book was released on 2007 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Perfect Flight by : Richard L. Collins
Download or read book The Perfect Flight written by Richard L. Collins and published by Aviation Supplies & Academics. This book was released on 1994-04-01 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is much more to flying than just manual skills -- and therein lies the fun. In a book filled with anecdotal information and sound advice, Collins encourages pilots at all levels to strive for excellence in every phase of flight, to ensure a safer and more enjoyable experience.
Book Synopsis Demanding Medical Excellence by : Michael L. Millenson
Download or read book Demanding Medical Excellence written by Michael L. Millenson and published by University of Chicago Press. This book was released on 2018-06-01 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: Demanding Medical Excellence is a groundbreaking and accessible work that reveals how the information revolution is changing the way doctors make decisions. Michael Millenson, a three-time Pulitzer Prize nominee as a health-care reporter for the Chicago Tribune, illustrates serious flaws in contemporary medical practice and shows ways to improve care and save tens of thousands of lives. "If you read only one book this year, read Demanding Medical Excellence. It's that good, and the revolution it describes is that important."—Health Affairs "Millenson has done yeoman's work in amassing and understanding that avalanche of data that lies beneath most of the managed-care headlines. . . . What he finds is both important and well-explained: inconsistency, overlap, and inattention to quality measures in medical treatment cost more and are more dangerous than most cost-cutting measures. . . . [This book] elevates the healthcare debate to a new level and deserves a wide readership."—Library Journal "An involving, human narrative explaining how we got to where we are today and what lies ahead."—Mark Taylor, Philadelphia Inquirer "Read this book. It will entertain you, challenge, and strengthen you in your quest for better accountability in health care."—Alex R. Rodriguez, M.D., American Journal of Medical Quality "Finally, a health-care book that doesn't wring its hands over the decline of medicine at the hands of money-grubbing corporations. . . . This is a readable account of what Millenson calls a 'quiet revolution' in health care, and his optimism makes for a refreshing change."—Publishers Weekly "With meticulous detail, historical accuracy, and an uncommon understanding of the clinical field, Millenson documents our struggle to reach accountability."—Saty Satya-Murti, M.D., Journal of the American Medical Association
Book Synopsis The Myth of Excellence by : Fred Crawford
Download or read book The Myth of Excellence written by Fred Crawford and published by Crown Currency. This book was released on 2007-12-18 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Undiscovered Consumer . . .and the Mistake of Universal Excellence What do customers really want? And how can companies best serve them? Fred Crawford and Ryan Mathews set off on what they describe as an "expedition into the commercial wilderness" to find the answers. What they discovered was a new consumer -- one whom very few companies understand, much less manufacture products for or sell products or services to. These consumers are desperately searching for values, a scarce resource in our rapidly changing and challenging world. And increasingly they are turning to business to reaffirm these values. As one consumer put it: "I can find value everywhere but can't find values anywhere." Crawford and Mathews's initial inquiries eventually grew into a major research study involving more than 10,000 consumers, interviews with executives from scores of leading companies around the world, and dozens of international client engagements. Their conclusion: Most companies priding themselves on how well they "know" their customers aren't really listening to them at all. Consumers are fed up with all the fuss about "world-class performance" and "excellence." What they are aggressively demanding is recognition, respect, trust, fairness, and honesty. Believing that they are still in a position to dictate the terms of commercial engagement, businesses have bought into the myth of excellence -- the clearly false and destructive theory that a company ought to be great at everything it does, that is, all the components of every commercial transaction: price, product, access, experience, and service. This is always a mistake because "the predictable outcome [is] that the company ends up world-class at nothing; not well-differentiated and therefore not thought of by consumers at the moment of need." Instead, Crawford and Mathews suggest that companies engage in Consumer Relevancy, a strategy of dominating in one element of a transaction, differentiating on a second, and being at industry par (i.e., average) on the remaining three. It's not necessary for businesses to equally invest time and money on all five attributes, and their customers don't want them to. Imagine the confusion if Tiffany & Co. started offering deep discounts on diamonds and McDonald's began selling free-range chicken and tofu. The Myth of Excellence provides a blueprint for companies seeking to offer values-based products and services and shows how to realize the commercial opportunities that exist just beyond their current grasp -- opportunities to reduce operating costs, boost bottom-line profitability, and, most important, begin to engage in a meaningful dialogue with customers.
Author :J.Pincott Publisher :Marshall Cavendish International Asia Pte Ltd ISBN 13 :9814312126 Total Pages :194 pages Book Rating :4.8/5 (143 download)
Download or read book Excellence written by J.Pincott and published by Marshall Cavendish International Asia Pte Ltd. This book was released on 2010-01-15 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Excellence is the ultimate personal goal. It’s an inspiring notion – the idea that each one of us has the power and potential to be superior at whatever we set out to do. Excellence is implicit in our convictions about success. It underlies our belief that anyone can be a star. It is expressed in our belief that every individual should be enabled to achieve their best. Excellence is a powerful concept. This book is a collection of 400 insights from remarkably successful people, throughout all periods of history, and in all fields. J.Pincott draws from this to get to the heart of what “excellent” people consider “excellence” to be, and in their words, they will reveal how they themselves became excellent in their fields. As a result, anyone wanting to achieve their best at work and in life will find genuine inspiration and guidance in this book.
Book Synopsis Design for Operational Excellence: A Breakthrough Strategy for Business Growth by : Kevin J. Duggan
Download or read book Design for Operational Excellence: A Breakthrough Strategy for Business Growth written by Kevin J. Duggan and published by McGraw Hill Professional. This book was released on 2011-09-16 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beyond Six Sigma and Lean! Design your processes to facilitate real business growth, in both healthy and unhealthy economies Design for Operational Excellence defines why companies embark upon continuous improvement—and the true answer is not to improve efficiency, quality, or eliminate waste! The reason is to achieve Operational Excellence. Duggan, an established authority on OpEx, provides the design criteria and guidelines that enable you to grow your business organically by refocusing management’s attention from running the business to growing the business. Founded on eight key principles, this groundbreaking system facilitates the continuous flow of value into any operation—from customer service to sales to manufacturing. Kevin J. Duggan is a renowned speaker, executive mentor, and educator in applying advanced lean techniques to achieve Operational Excellence and the author of two books on the subject: Creating Mixed Model Value Streams and The Office That Grows Your Business—Achieving Operational Excellence in Your Business Processes. As the Founder of the Institute for Operational Excellence, the leading educational center on Operational Excellence, and Duggan Associates, an international training and advisory firm, Kevin has assisted many major corporations worldwide, including United Technologies Corporation, Caterpillar, Pratt & Whitney, Singapore Airlines, IDEX Corporation, GKN and Parker Hannifin. A recognized expert on Operational Excellence, Kevin is a frequent keynote speaker, master of ceremonies, and panelist at international conferences, and has appeared on CNN and the Fox Business Network.
Book Synopsis Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System by : Joseph A. Michelli
Download or read book Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System written by Joseph A. Michelli and published by McGraw Hill Professional. This book was released on 2011-05-20 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER! “Like any business, a hospital must be true to its core values in order to succeed. ‘Trickle-down values’ start at the top with the best leadership, so that all the stakeholders understand and carry out the institution’s mission. That is the gift that David F einberg has brought to U CLA. I am in awe of his management skills.” —Lynda Resnick, owner of Pom Wonderful, Fiji Water, Teleflora, and Wonderful Pistachios “With clear purpose, unwavering principles, and steadfast leadership, the people at UCLA have established a new bar, a compelling promise, for what healthcare can and should be.” —David M. Lawrence, M.D., former CEO, Kaiser Permanente “An absorbing and educational account of a large institution’s astonishing transformation. The strong, courageous, and focused leadership of David Feinberg and his outstanding team is evident on every page. A tremendous lesson for all large enterprises.” —William E. Simon, Jr., cochairman, William E. Simon & Sons “Most leadership authors describe how to apply common-sense principles. Michelli is a notable exception. He artfully describes the compelling, uncommon leadership practices that transformed UCLA Health System. The resulting lessons are plentiful and powerful for today’s business leader.” —Lee J. Colan, Ph.D., author of Sticking to It: The Art of Adherence About the Book: Joseph Michelli, author of The Starbucks Experience and The New Gold Standard, is among the world’s top authorities on the principles of creating an organizational culture dedicated to service excellence. In these bestselling books, he examines how leading service companies dominate their respective industries with innovative customerexperience strategies. Now, Michelli turns his attention to one of the most complex, controversial, and critical industries—healthcare. In Prescription for Excellence, Michelli provides an inside look at an organization that has become the envy of its industry—and explains how you can dominate your own industry by using the same approach. UCLA Health System is revered worldwide for its top-tier patient/customer care. Great physicians, nurses, researchers, and staff are only part of the equation; UCLA’s overall success is a result of organization-wide collaboration that is driven by leaders with a shared vision of unyielding excellence. Michelli breaks down UCLA’s approach into five simple principles: Commit to Care Leave No Room for Error Make the Best Better Create the Future Service Serves Us From administrative offices to operating rooms to research centers, continued adherence to these five principles has guided UCLA to financial strength, social significance, and sustainability. The best part is that these principles translate to any industry, so you, too, can achieve similar goals. Michelli gives you the tools to adapt UCLA’s ideas, systems, and leadership principles into your own best practices. Whether it is a healthcare organization, a financial institution, or a neighborhood hair salon, good business begins and ends with customer connection. When all workers in an organization focus on providing quality care for those they serve, success inevitably follows. Business is always personal; UCLA’s leadership ensures that this simple truth drives every UCLA employee, every day. Apply the lessons Michelli spells out in Prescription for Excellence to create a system that ensures that your people take business personally, day in and day out.
Book Synopsis Excellence in Ministry by : Robb Thompson
Download or read book Excellence in Ministry written by Robb Thompson and published by Destiny Image Publishers. This book was released on 2012-10-09 with total page 121 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you sense God's call on your life to the ministry? If so, why settle for anything less than the prize of your high calling of God in Christ Jesus (Phil. 3:14)? In this book, Robb Thompson gives you invaluable principles from the Word to help you answer God's call to the ministry with excellence. But as Robb stresses...
Book Synopsis Project and Program Excellence by : Thomas Pavelko
Download or read book Project and Program Excellence written by Thomas Pavelko and published by Taylor & Francis. This book was released on 2021 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides insight, measures, and tools to manage a program or project to be first place amongst its competitors and similar efforts. Providing breakthrough insight by showing how to understand and use team member motivation, it gives leadership and team members the tools to be first place. It shows program and project managers how to motivate a team to perform better than its competitors while bringing great satisfaction and tailored growth to the team individuals. Highlights include: Selecting excellent task leads and determining the best team mix Fulfilling motivation needs during program and project execution Motivating high-tempo performance The very best performance of a program or project team occurs when the needs driving the fundamental motivations of team members are being met. This book explains how human motivation analysis substantiates the successful program and project, organizational and process elements that have been applied. By using the measure of providing promised deliverables within cost and schedule constraints and with managed risk, it describes team performance and explains the difference between a high-performance team and an average-performance one. It applies recent research of how motivation applies to programs and projects and how to accordingly organize a team. Beginning with an introduction of improvement concepts, this book reviews current program and project success statistics and then delves into how to reap the tremendous advantages of modern motivation-based organization leadership. It shows how to determine team member motivation and use it to assemble and execute a first-place program or project. Guidance includes showing how to assign the best mix of motivational types for each team and choosing leadership. Project and Program Excellence: Motivational Leadership for Breakthrough Results offers an organizational and leadership approach for highly successful development efforts.
Download or read book Flight Plan written by Brian Tracy and published by Berrett-Koehler Publishers. This book was released on 2009-08-02 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: You'll find the real secret to success in Tracy's "Flight Plan." It's an easy-to-read, practical step-by-step approach to accomplishing all your goals.--Dr. Tony Alessandra, coauthor of "The Platinum Rule" and author of "Charisma."
Book Synopsis Excellence in the Emergency Department by : Stephanie J. Baker
Download or read book Excellence in the Emergency Department written by Stephanie J. Baker and published by . This book was released on 2013-07-19 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: By implementing proven, evidence-based tools and techniques, leaders can overcome the excuses and create an ED where employees and physicians want to work and patients want to receive care. That's true whether your ED is big or small, inner city or rural, or any combination of the above. Excellence in the Emergency Department explains how. Author Stephanie Baker, has created an outstanding resource book filled with proven, easy-to-implement, step-by-step instructions that will help you move your emergency department forward. These process-improvement tactics are based on research Studer Group.
