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Author : Peter Hines
Publisher :
ISBN 13 : 9781999374808
Total Pages : 202 pages
Book Rating : 4.3/5 (748 download)
Download or read book The Essence of Excellence written by Peter Hines and published by . This book was released on 2019 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Justin Hughes
Publisher : Bloomsbury Publishing
ISBN 13 : 1472930231
Total Pages : 369 pages
Book Rating : 4.4/5 (729 download)
Download or read book The Business of Excellence written by Justin Hughes and published by Bloomsbury Publishing. This book was released on 2016-09-22 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A vivid, compelling and highly readable insight into building world-leading teams and organizations." - Dr Catherine Raines, Chief Executive, UK Trade & Investment The Business of Excellence offers a unique and compelling perspective on the drivers of excellence in teams and organizations. The author, Justin Hughes, brings an unusual mix of experience and insight, having worked as a management consultant to some of the world's most successful organizations, in addition to having served for 12 years as a military fighter pilot, where he became Executive Officer on the RAF Red Arrows. The challenges of high performance and leadership are explored in depth, and are illustrated with insights, interviews and case studies from the military, sporting and corporate worlds. The material includes a proprietary performance model that can be applied to a wide spectrum of organizations, focusing on: · People: the primacy of attitude over skills · Capability: building alignment before setting people free · Delivery: a process to close the gap between desired and actual outcomes · Learning: how to accelerate performance in real time · Leadership: exhibiting a set of behaviours such that others choose to follow · Risk: avoiding the victory of compliance over outcomes. In The Business of Excellence, Justin deconstructs the drivers of high performance with a rare clarity, insight and accessibility, to illustrate and explain tangible tools and methods, all of which can be applied by readers in their own teams and organizations.
Author : Andreas J. Köstenberger
Publisher : Crossway
ISBN 13 : 1433530511
Total Pages : 275 pages
Book Rating : 4.4/5 (335 download)
Download or read book Excellence written by Andreas J. Köstenberger and published by Crossway. This book was released on 2011-10-05 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are called to excellence in all aspects of our lives and activities, and not least in our character. Andreas Köstenberger summons all Christians, and especially aspiring pastors, scholars, and teachers, to a life of virtue lived out in excellence. Köstenberger moves through Christian virtues chapter by chapter, outlining the Bible's teaching and showing how Christ-dependent excellence in each area will have a profound impact on one's ministry and scholarship. Virtues covered include grace, courage, integrity, creativity, eloquence, humility, diligence, and service. This unique book is an important character check for all Christians engaged in teaching and ministry, and especially for those in training. Köstenberger's thoughtful volume will be a valuable touchstone for readers, for one's character is a critical matter in both scholarship and ministry.
Author : Paul Buyer
Publisher : Morgan James Publishing
ISBN 13 : 1614481776
Total Pages : 93 pages
Book Rating : 4.6/5 (144 download)
Download or read book Working Toward Excellence written by Paul Buyer and published by Morgan James Publishing. This book was released on 2012-03-01 with total page 93 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Weaves together thoughts, stories, and quotes from top performers in music, business, and sports to help you achieve excellence” (Jeff Janssen, founder and president of the Janssen Sports Leadership Center). Does excellence relentlessly drive you? Does mediocrity constantly bother you? In Working Toward Excellence, Clemson University professor Paul Buyer identifies eight values for achieving excellence in work and life including hunger, effort, process, quality, consistency, leadership, time, and perseverance. Each chapter features inspiring stories, questions, and quotes from respected professionals who have achieved uncommon success in business, sports, education, and the arts such as John Maxwell, Jim Collins, Stephen Covey, John Wooden, Mike Krzyzewski, Wynton Marsalis, Isaac Stern, and many others. Also included is a Working Toward Excellence Evaluation to help you and your organization reach your true potential and further develop, improve, and measure these essential attributes of success. “Working Toward Excellence has captures my attention in a big way. It is filled with valuable and practical information. It will make a major difference in your life.” —Pat Williams, Orlando Magic, senior vice president, author of Leadership Excellence
Author : Yusuf Adamu
Publisher :
ISBN 13 :
Total Pages : 248 pages
Book Rating : 4.F/5 ( download)
Download or read book The Essence of Excellence written by Yusuf Adamu and published by . This book was released on 1999 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Robert Derald Miller
Publisher : Taylor & Francis
ISBN 13 : 1351173987
Total Pages : 274 pages
Book Rating : 4.3/5 (511 download)
Download or read book Hearing the Voice of the Shingo Principles written by Robert Derald Miller and published by Taylor & Francis. This book was released on 2018-06-14 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: For more than 50 years, organizations of all types have struggled to achieve lasting benefits from the many tools and programs associated with various continuous-improvement initiatives. In fact, the notion of "continuous" improvement is largely a misnomer -- for many organizations, continuous improvement has been anything but continuous. Responding to this challenge, Hearing the Voice of the Shingo Principles chronicles key insights that went into development of the Shingo Model for Operational Excellence at Utah State University. While responsible for the Shingo Prize at USU, the author observed that even recipients -- theoretically, the best of the best -- were experiencing this same up-and-down phenomenon. It was as though many of these organizations were reviewed on their very best days but then started declining from that point forward. To build long-term credibility of the Shingo Prize, the author and his team had to understand what was causing such wide variation in results and make certain they were only recognizing those organizations that could demonstrate sustainability of improvements over the long term. They found that sustainability depended less on application of the tools for improvement than on embedding principles deep into the culture of the organization from top to bottom and side to side. This book helps leaders understand their role in building sustainable cultures of enterprise excellence – That is, how to keep the entire enterprise focused on guiding principles that will change beliefs, behaviors, and the overall mindset. In addition, managers will learn how to align systems with principles so that they drive ideal, principle-based behaviors – the goal is for every leader to realign their values with the voice of principles and become an example so that every associate becomes self-motivated to continuously improve every aspect for which they are accountable.
Author : Gary Harpst
Publisher : BookPros, LLC
ISBN 13 : 1933538813
Total Pages : 295 pages
Book Rating : 4.9/5 (335 download)
Download or read book Six Disciplines for Excellence written by Gary Harpst and published by BookPros, LLC. This book was released on 2007 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: Six Disciplines Corporation is dedicated to helping small businesses achieve and sustain success. Six Disciplines for Excellence provides six fundamental business principles that are specifically designed to help small businesses move beyond momentary success to attain enduring excellence. This book is not for those who are looking for a quick fix. Six Disciplines for Excellence is a long-term fitness program, not a fad diet.In Six Disciplines for Excellence, you will find:. Information on creating a unique mission statement. Ways to deal with internal and external factors (such as equipment failure or an unfavorable stock market) that affect your business. Helpful charts, checklists, hints, tips, and graphs . Techniques to sustain the success you have worked hard to achieve
Author : Joseph A. Michelli
Publisher : McGraw Hill Professional
ISBN 13 : 0071773908
Total Pages : 347 pages
Book Rating : 4.0/5 (717 download)
Download or read book Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System written by Joseph A. Michelli and published by McGraw Hill Professional. This book was released on 2011-05-20 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER! “Like any business, a hospital must be true to its core values in order to succeed. ‘Trickle-down values’ start at the top with the best leadership, so that all the stakeholders understand and carry out the institution’s mission. That is the gift that David F einberg has brought to U CLA. I am in awe of his management skills.” —Lynda Resnick, owner of Pom Wonderful, Fiji Water, Teleflora, and Wonderful Pistachios “With clear purpose, unwavering principles, and steadfast leadership, the people at UCLA have established a new bar, a compelling promise, for what healthcare can and should be.” —David M. Lawrence, M.D., former CEO, Kaiser Permanente “An absorbing and educational account of a large institution’s astonishing transformation. The strong, courageous, and focused leadership of David Feinberg and his outstanding team is evident on every page. A tremendous lesson for all large enterprises.” —William E. Simon, Jr., cochairman, William E. Simon & Sons “Most leadership authors describe how to apply common-sense principles. Michelli is a notable exception. He artfully describes the compelling, uncommon leadership practices that transformed UCLA Health System. The resulting lessons are plentiful and powerful for today’s business leader.” —Lee J. Colan, Ph.D., author of Sticking to It: The Art of Adherence About the Book: Joseph Michelli, author of The Starbucks Experience and The New Gold Standard, is among the world’s top authorities on the principles of creating an organizational culture dedicated to service excellence. In these bestselling books, he examines how leading service companies dominate their respective industries with innovative customerexperience strategies. Now, Michelli turns his attention to one of the most complex, controversial, and critical industries—healthcare. In Prescription for Excellence, Michelli provides an inside look at an organization that has become the envy of its industry—and explains how you can dominate your own industry by using the same approach. UCLA Health System is revered worldwide for its top-tier patient/customer care. Great physicians, nurses, researchers, and staff are only part of the equation; UCLA’s overall success is a result of organization-wide collaboration that is driven by leaders with a shared vision of unyielding excellence. Michelli breaks down UCLA’s approach into five simple principles: Commit to Care Leave No Room for Error Make the Best Better Create the Future Service Serves Us From administrative offices to operating rooms to research centers, continued adherence to these five principles has guided UCLA to financial strength, social significance, and sustainability. The best part is that these principles translate to any industry, so you, too, can achieve similar goals. Michelli gives you the tools to adapt UCLA’s ideas, systems, and leadership principles into your own best practices. Whether it is a healthcare organization, a financial institution, or a neighborhood hair salon, good business begins and ends with customer connection. When all workers in an organization focus on providing quality care for those they serve, success inevitably follows. Business is always personal; UCLA’s leadership ensures that this simple truth drives every UCLA employee, every day. Apply the lessons Michelli spells out in Prescription for Excellence to create a system that ensures that your people take business personally, day in and day out.
Author : Fred Crawford
Publisher : Crown Currency
ISBN 13 : 0307422194
Total Pages : 274 pages
Book Rating : 4.3/5 (74 download)
Download or read book The Myth of Excellence written by Fred Crawford and published by Crown Currency. This book was released on 2007-12-18 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Undiscovered Consumer . . .and the Mistake of Universal Excellence What do customers really want? And how can companies best serve them? Fred Crawford and Ryan Mathews set off on what they describe as an "expedition into the commercial wilderness" to find the answers. What they discovered was a new consumer -- one whom very few companies understand, much less manufacture products for or sell products or services to. These consumers are desperately searching for values, a scarce resource in our rapidly changing and challenging world. And increasingly they are turning to business to reaffirm these values. As one consumer put it: "I can find value everywhere but can't find values anywhere." Crawford and Mathews's initial inquiries eventually grew into a major research study involving more than 10,000 consumers, interviews with executives from scores of leading companies around the world, and dozens of international client engagements. Their conclusion: Most companies priding themselves on how well they "know" their customers aren't really listening to them at all. Consumers are fed up with all the fuss about "world-class performance" and "excellence." What they are aggressively demanding is recognition, respect, trust, fairness, and honesty. Believing that they are still in a position to dictate the terms of commercial engagement, businesses have bought into the myth of excellence -- the clearly false and destructive theory that a company ought to be great at everything it does, that is, all the components of every commercial transaction: price, product, access, experience, and service. This is always a mistake because "the predictable outcome [is] that the company ends up world-class at nothing; not well-differentiated and therefore not thought of by consumers at the moment of need." Instead, Crawford and Mathews suggest that companies engage in Consumer Relevancy, a strategy of dominating in one element of a transaction, differentiating on a second, and being at industry par (i.e., average) on the remaining three. It's not necessary for businesses to equally invest time and money on all five attributes, and their customers don't want them to. Imagine the confusion if Tiffany & Co. started offering deep discounts on diamonds and McDonald's began selling free-range chicken and tofu. The Myth of Excellence provides a blueprint for companies seeking to offer values-based products and services and shows how to realize the commercial opportunities that exist just beyond their current grasp -- opportunities to reduce operating costs, boost bottom-line profitability, and, most important, begin to engage in a meaningful dialogue with customers.
Author : Lt Col Langley Sharp
Publisher : Penguin UK
ISBN 13 : 0241992192
Total Pages : 234 pages
Book Rating : 4.2/5 (419 download)
Download or read book The Habit of Excellence written by Lt Col Langley Sharp and published by Penguin UK. This book was released on 2021-10-07 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: The official British Army book on what makes its leadership so successful, and how to become a better leader yourself - whatever your field. ___________________ 'If you want to become a better leader, read this book' Eddie Jones 'An extraordinary read for any leader. Truly brilliant' General Stanley McChrystal, author of Team of Teams 'Excellent. Offers proven tools and strategies' Matthew Syed ___________________ The Habit of Excellence is a unique insight into British Army leadership, explaining what makes it unique, what makes it so effective and what civilians can take from it to become better leaders themselves. Drawing on the latest research in military history, business, sociology, psychology and behavioural science, and with compelling illustration from British Army operations across the centuries, Lt Col Langley Sharp MBE goes beyond the latest leadership fads to distil into one peerlessly authoritative work the essence of leading and leadership from one of the world's most revered institutions. ___________________ 'Excellent. It's hard to see how any leader, whatever their field, wouldn't benefit from reading and rereading it' New Statesman 'Offers lessons for all managers' Financial Times 'Valuable in any walk of life' General Sir Mike Jackson, former Chief of the General Staff 'Very readable. I could not recommend this exceptional book more' General The Lord David Richards, former Chief of the Defence Staff 'Comprehensive and clearly written' Karin von Hippel, Director-General of RUSI 'Terrific. Full of insights and lessons' General David Petraeus, former Director of the CIA
Author : Chris Butterworth
Publisher : CRC Press
ISBN 13 : 1000454525
Total Pages : 239 pages
Book Rating : 4.0/5 (4 download)
Download or read book Why Bother? written by Chris Butterworth and published by CRC Press. This book was released on 2021-10-25 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focusses on the importance of creating an internal assessment program to periodically assess the maturity of the organizations transformation journey. It discusses the best approach to designing and implementing an assessment program by answering key questions posed when people resist. The book begins with selecting the positioning of the program not as an audit but as an opportunity to review strengths and opportunities, through to selecting senior leader support to design of the program and developing the assessors. More than 10 case studies are documented to show how organizations have approached their assessment programs, lessons learned, and successes and challenges faced. The book leads the reader through the process of selling the concept and importance of transformation and Lean assessments to embed the desired behaviors within workplace culture. With many case studies, the reader is guided to design their own programs and develop their own assessors. This increases the probability of sustainability of the transformation program by focusing on and maturing the behaviors the transformation programs are trying to drive. For example, one of the most well-known assessments is the Shingo prize -- This book explains the thinking behind the Shingo model and shares examples of assessments that support it. Other examples of assessments are covered, such as process maturity, quality and business assessments.
Author : Ijeoma Oluo
Publisher : Seal Press
ISBN 13 : 9781580059527
Total Pages : 336 pages
Book Rating : 4.0/5 (595 download)
Download or read book Mediocre written by Ijeoma Oluo and published by Seal Press. This book was released on 2021-11-09 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the author of the smash hit #1 New York Times bestseller So You Want to Talk About Race, an "illuminating" (New York Times Book Review) history of white male identity in America What happens to a country that tells generations of white men that they deserve power? What happens when their identity is defined by status over women and people of color? Through the last 150 years of American history, Ijeoma Oluo exposes the devastating consequences of white male supremacy. She then envisions a new white male identity, one free from racism and sexism. Now with a new preface addressing the harrowing 2021 Capitol attack, Mediocre confronts our founding myths, in hopes that we will write better stories for future generations.
Author : Mac Anderson
Publisher : J. Countryman
ISBN 13 : 9781404100152
Total Pages : 0 pages
Book Rating : 4.1/5 (1 download)
Download or read book The Essence of Leadership written by Mac Anderson and published by J. Countryman. This book was released on 2005-05-25 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Essence of Leadership is book three in this image driven, inspirational, motivational series. In Mac's first two books, the focus was on what it takes to obtain true success in life and how to achieve the right kind of attitude. Both previous books used inspirational stories and described the importance of how to achieve personal progress through character traits and godly living-all of this reinforced by the power of inspiring and striking imagery. In The Essence of Leadership, Mac takes a similar approach to direct readers to achieve personal success through integrity, ethics, loyalty, persistence, faith matters, and many more character traits that form the leader within a person.
Author : Sanjiv Anand
Publisher : John Wiley & Sons
ISBN 13 : 1119196485
Total Pages : 185 pages
Book Rating : 4.1/5 (191 download)
Download or read book Execution Excellence written by Sanjiv Anand and published by John Wiley & Sons. This book was released on 2016-04-04 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: A hands-on guidebook for making your strategy work with effective Balanced Scorecard design, deployment, and maintenance Execution Excellence is the practitioner's guide to real-world implementation. Designed by a Balanced Scorecard (BSC) thought leader with 30 years of experience and over 300 global implementations under his belt across a range of industry sectors, this guide gives you a hands-on framework for putting the BSC methodology into action. Clear, concise, and easy to read, this book skips the theoretical exposition to get right to the point—how can companies use BSC to effectively deploy strategy and drive individual and enterprise performance? You'll find the answers here. The discussion outlines the ways in which firms commonly fail in implementing BSC. These failures can be traced back to common design and implementation flaws: making the process too complicated and focusing on the BSC process rather than the outcome. The discussion will also cover design optimization across a range of key industry sectors. You'll gain expert insight into avoiding these missteps and the practical tools and perspective you need to implement BSC correctly the first time. While the Balanced Scorecard framework is widely accepted and praised, about half of firms that implement it fail to realize the full benefits. The fault lies not with the framework, but with the design, and more importantly—execution. This book gives you the information and tools you need to adopt BSC successfully. Design a BSC that truly and simply reflects your strategy Customize the BSC to reflect your industry's uniqueness Define clear measurements and ownership that suit your strategy Develop a framework for efficient data collection and reporting Implement effective reviews to keep your business on track Use your Balanced Scorecard data to close performance gaps Developed in the early 1990s, the Balanced Scorecard framework has been recognized as one of the most seminal business ideas in the last 75 years. Thousands of companies around the world use BSC to create and maintain a performance-oriented enterprise, yet just as many try and fail. Execution Excellence shows you what you need to know and do to become a BSC success story.
Author : Baylor Barbee
Publisher :
ISBN 13 : 9780692206232
Total Pages : 162 pages
Book Rating : 4.2/5 (62 download)
Download or read book Idea of Excellence written by Baylor Barbee and published by . This book was released on 2014-04 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: Excellence is a concept that many have heard of, but few truly understand. Many strive for success, very few strive for excellence. Idea of Excellence aims to help you define excellence by painting a picture of what it truly is. Second, this book will provide you with the tools necessary to achieve excellence in your life by highlighting the five qualities that all men and women of excellence possess. Yes, I wish you abundant success in your life. More importantly, I want you to live a life of fulfillment. At the end of your days, I want your life to count for something more than just a trophy on the wall or a large number in your bank account. It is my hope that your life is filled with catching dreams and realizing potentials. Welcome to the idea of excellence.
Author : Jefferson Carmo
Publisher : CreateSpace
ISBN 13 : 9781500622039
Total Pages : 106 pages
Book Rating : 4.6/5 (22 download)
Download or read book The Spirit of Excellence written by Jefferson Carmo and published by CreateSpace. This book was released on 2014-06-25 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Spirit of Excellence A plan of God exemplified through Daniel God decided to create man in His image and likeness. The Lord God, in His eternal purpose, provided His word to feed and give life to man, in order for man to live the spirit of excellence on earth. Jesus, the second man and the last Adam, lived fully the spirit of excellence on earth fulfilling the plan of God. He is the Alpha and the Omega, the beginning and the end of the word of God. Jesus Christ is the essence and the fullness of the word of God. However, it is in the word that man lives in the spirit of excellence to fulfill the plan of God. Daniel was a Jew, who lived in exile in Babylon, from his youth to his death. When he was a child, he decided to obey the word of God during his life. By practicing the word of God, he fulfilled God's plan by living out the spirit of excellence on earth. In this book, we will learn more about the life and work of the prophet Daniel in Babylon. I believe that God desires for us to be inspired, challenged, and awakened to live a life with a spirit of excellence like Daniel lived. To God, in Christ Jesus, be all the glory!
Author : Sue Knight
Publisher : Nicholas Brealey
ISBN 13 : 1473644852
Total Pages : 487 pages
Book Rating : 4.4/5 (736 download)
Download or read book NLP at Work written by Sue Knight and published by Nicholas Brealey. This book was released on 2010-11-26 with total page 487 pages. Available in PDF, EPUB and Kindle. Book excerpt: This major new edition of Sue Knight's bestselling book NLP at Work has been extensively revised and updated, with an emphasis on the heart of NLP - becoming a model of excellence. In addition to a new slant to every chapter, there are three new chapters on the key things that make the biggest difference for the greatest results: Humour: enabling you to stand back and see things from a different perspective Clean questions: minimising yourself to find out the essence of the other person Time: understanding how what you get in life is influenced by your relationship to time past, present and future NLP at Work has sold over 100,000 copies and is one of the most popular books ever published on the practical skills of NLP and how it can be applied in business. It transformed NLP from a peripheral art into an accessible, practical concept with relevant applications in the areas of influence, communication, negotiation, teamwork and coaching. Clear, readable and jargon free, this book will help you get to the essence of what makes you and your business excellent and unique.
