The Design of Insight

Download The Design of Insight PDF Online Free

Author :
Publisher : Stanford University Press
ISBN 13 : 0804795797
Total Pages : 157 pages
Book Rating : 4.8/5 (47 download)

DOWNLOAD NOW!


Book Synopsis The Design of Insight by : Mihnea Moldoveanu

Download or read book The Design of Insight written by Mihnea Moldoveanu and published by Stanford University Press. This book was released on 2015-05-06 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Familiar modes of problem solving may be efficient, but they often prevent us from discovering innovative solutions to more complex problems. To create meaningful change, we must train ourselves to discover previously unseen variables in day-to-day challenges. The Design of Insight is intended to be a personal problem-solving platform for decision makers and advisors who seek answers to critical business questions. It introduces an approach that uses multiple "problem-solving languages" to systematically expand our understanding of problem framing and high quality problem solving. Useful as a critical thinking approach or a think-out-loud document for strategic teams, this brief is a resource for enriching and implementing thoughtful management practices.

Service Design

Download Service Design PDF Online Free

Author :
Publisher : Rosenfeld Media
ISBN 13 : 1933820616
Total Pages : 216 pages
Book Rating : 4.9/5 (338 download)

DOWNLOAD NOW!


Book Synopsis Service Design by : Andy Polaine

Download or read book Service Design written by Andy Polaine and published by Rosenfeld Media. This book was released on 2013-03-13 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

The Design of Insight

Download The Design of Insight PDF Online Free

Author :
Publisher : Stanford Briefs
ISBN 13 :
Total Pages : 146 pages
Book Rating : 4.:/5 (133 download)

DOWNLOAD NOW!


Book Synopsis The Design of Insight by : Mihnea C. Moldoveanu

Download or read book The Design of Insight written by Mihnea C. Moldoveanu and published by Stanford Briefs. This book was released on 2015 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Art of Insight

Download The Art of Insight PDF Online Free

Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1609948092
Total Pages : 194 pages
Book Rating : 4.6/5 (99 download)

DOWNLOAD NOW!


Book Synopsis The Art of Insight by : Charles Kiefer

Download or read book The Art of Insight written by Charles Kiefer and published by Berrett-Koehler Publishers. This book was released on 2013-04-08 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'One insight can change your life, and the next can change your organization or even the world. Everybody has had the occasional insight - this book is a concise guide to simple actions that can help you have more consistent and timely insights. Put the ideas in these pages to good use and you will become a more effective thinker. Fresh ideas will abound. You will make better decisions quickly and confidently, find solutions to longstanding problems, and ultimately enjoy a more effortless and engaging life. The path to finding insights is simple once you know what to look for and how to listen. Kiefer and Constable's Insight Thinking Methods provide a guiding formula and practical steps to increase the frequency, strength, and quality of the insights that you experience each day. This is not a rigid set of rules - it's a creative pursuit. You'll find your own personal, individual approach to developing an insight state of mind and practicing insight listening, while having more insights on the topics that matter to you most. The book is supplemented with free web-based exercises, examples and illustrations (the draft website is at http://just-start.com/insight-thinking-book-landing-page-draft/ password: ArtOfInsight).

From Insight to Innovation

Download From Insight to Innovation PDF Online Free

Author :
Publisher : MIT Press
ISBN 13 : 0262359685
Total Pages : 337 pages
Book Rating : 4.2/5 (623 download)

DOWNLOAD NOW!


Book Synopsis From Insight to Innovation by : David P. Billington, Jr.

Download or read book From Insight to Innovation written by David P. Billington, Jr. and published by MIT Press. This book was released on 2020-11-17 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: The engineering ideas behind key twentieth-century technical innovations, from great dams and highways to the jet engine, the transistor, the microchip, and the computer. Technology is essential to modern life, yet few of us are technology-literate enough to know much about the engineering that underpins it. In this book, David P. Billington, Jr., offers accessible accounts of the key twentieth-century engineering innovations that brought us into the twenty-first century. Billington examines a series of engineering advances--from Hoover Dam and jet engines to the transistor, the microchip, the computer, and the internet--and explains how they came about and how they work.

Library Service Design

Download Library Service Design PDF Online Free

Author :
Publisher : Rowman & Littlefield
ISBN 13 : 1442263857
Total Pages : 157 pages
Book Rating : 4.4/5 (422 download)

DOWNLOAD NOW!


Book Synopsis Library Service Design by : Joe J. Marquez

Download or read book Library Service Design written by Joe J. Marquez and published by Rowman & Littlefield. This book was released on 2016-07-08 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service design is a holistic, co-creative, and user-centered approach to understanding user behavior for creating or refining services. Use this LITA Guide to help as a toolkit for implementing service design studies and projects at all types of libraries. It begins with directions for how to create a service design team and assembling a user working group for your library and move through the various phases in a service design journey. The authors outline the tools required to gain insights into user behavior and expectation and how to diagnose the difference between a symptom and a problem users face when interacting within the library environment. The guide features a series of examples that the service design team can use to learn how to work with library staff and patrons to find out what current user experience is like and how to refine services to better meet user expectations. Learn how to: create service blueprints - to outline the service delivery model and understand pain points and places where services can be refined create customer journey maps - to better understand the actual paths taken by users to fulfill a service. find the right tool for the situation so you can make an informed decision on usage create an ethnographic program of your own tailored to your library environment understand how assessment and post-implementation is key to any project’s success create a service design plan that fits your library and patronage This book is a toolkit, not a step-by-step, paint-by-the-numbers book. It is geared towards libraries of all types and sizes and will provide tools that any library can use and ideas for developing a service design project that fits within the means of your library so that your project will be meaningful, useful, and sustainable. While several books have been written on how to implement service design, this book will be the first to explain how to practice service design in libraries.

The Art of Insight in Science and Engineering

Download The Art of Insight in Science and Engineering PDF Online Free

Author :
Publisher : MIT Press
ISBN 13 : 0262526549
Total Pages : 409 pages
Book Rating : 4.2/5 (625 download)

DOWNLOAD NOW!


Book Synopsis The Art of Insight in Science and Engineering by : Sanjoy Mahajan

Download or read book The Art of Insight in Science and Engineering written by Sanjoy Mahajan and published by MIT Press. This book was released on 2014-11-07 with total page 409 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tools to make hard problems easier to solve. In this book, Sanjoy Mahajan shows us that the way to master complexity is through insight rather than precision. Precision can overwhelm us with information, whereas insight connects seemingly disparate pieces of information into a simple picture. Unlike computers, humans depend on insight. Based on the author's fifteen years of teaching at MIT, Cambridge University, and Olin College, The Art of Insight in Science and Engineering shows us how to build insight and find understanding, giving readers tools to help them solve any problem in science and engineering. To master complexity, we can organize it or discard it. The Art of Insight in Science and Engineering first teaches the tools for organizing complexity, then distinguishes the two paths for discarding complexity: with and without loss of information. Questions and problems throughout the text help readers master and apply these groups of tools. Armed with this three-part toolchest, and without complicated mathematics, readers can estimate the flight range of birds and planes and the strength of chemical bonds, understand the physics of pianos and xylophones, and explain why skies are blue and sunsets are red. The Art of Insight in Science and Engineering will appear in print and online under a Creative Commons Noncommercial Share Alike license.

This Is Service Design Doing

Download This Is Service Design Doing PDF Online Free

Author :
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491927135
Total Pages : 1341 pages
Book Rating : 4.4/5 (919 download)

DOWNLOAD NOW!


Book Synopsis This Is Service Design Doing by : Marc Stickdorn

Download or read book This Is Service Design Doing written by Marc Stickdorn and published by "O'Reilly Media, Inc.". This book was released on 2018-01-02 with total page 1341 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.

The Nature of Insight

Download The Nature of Insight PDF Online Free

Author :
Publisher : Bradford Books
ISBN 13 : 9780262691871
Total Pages : 618 pages
Book Rating : 4.6/5 (918 download)

DOWNLOAD NOW!


Book Synopsis The Nature of Insight by : Robert J. Sternberg

Download or read book The Nature of Insight written by Robert J. Sternberg and published by Bradford Books. This book was released on 1996 with total page 618 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Nature of Insight brings together diverse perspectives, including recent theories and discoveries, to examine the nature and origins of insightful thinking, as well as the history of theory and research on the topic and the methods used to study it. There are chapters by the leading experts in this field, including Mihaly Csikszentmihalyi, Ronald Finke, Howard Gruber, Marcel Just, David Meyer, David Perkins, Dean Simonton, and Robert Weisberg, among others. The Nature of Insight is divided into five main parts. Following an introduction that reviews the history and methods of the field, part II looks at how people solve challenging puzzles whose answers cannot be obtained through ordinary means. Part III focuses on how people come up with ideas for new inventions, while part IV explores the thinking of some of the most insightful people in the history of civilization. Part V considers metaphors such as evolution and investment as bases for understanding insight. An epilogue integrates all these approaches. Contributors: R.E. Mayer, R.L. Dominowski and P. Dallob. C.M. Seifert, D.E. Meyer, N. Davidson, A.J. Patalano, and I. Yaniv. J.E. Davidson. R.W. Weisberg. M.L. Gick and R.S. Lockhart. S.M. Smith. R.A. Finke. M.I. Isaak and M.A. Just. M. Csikszentmihalyi and K. Sawyer. K. Dunbar. H.E. Gruber. M.F. Ippolito and R.D. Tweney. D.K. Simonton. D.N. Perkins. R.J. Sternberg and T.I. Lubart. A Bradford Book

Creativity Rules

Download Creativity Rules PDF Online Free

Author :
Publisher : HarperCollins
ISBN 13 : 0062856286
Total Pages : 256 pages
Book Rating : 4.0/5 (628 download)

DOWNLOAD NOW!


Book Synopsis Creativity Rules by : Tina Seelig

Download or read book Creativity Rules written by Tina Seelig and published by HarperCollins. This book was released on 2017-12-12 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: International bestselling author and Stanford University professor Tina Seelig adapts her wildly popular creativity course to a practical guide on how to put your best ideas into action. For the past fifteen years, Professor Tina Seelig has taught her Stanford students how to creatively unleash their unique entrepreneurial spirits. In Creativity Rules, she shares this wisdom, offering inspiration and guidance to transform ideas into reality. Readers will learn how to work through the four steps of The Invention Cycle: Imagination (envisioning things that do not yet exist), Creativity (applying your imagination to address a challenge), Innovation (applying creativity to generate unique solutions), and Entrepreneurship (applying innovation, to bring ideas to fruition, where our ideas then gain the power to inspire the imaginations of others). Using each step to build upon the last, you can create something much complex, interesting, and powerful. Creativity Rules provides the essential knowledge to take a compelling idea and transform it into something extraordinary.

User Tested

Download User Tested PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 111984472X
Total Pages : 240 pages
Book Rating : 4.1/5 (198 download)

DOWNLOAD NOW!


Book Synopsis User Tested by : Janelle Estes

Download or read book User Tested written by Janelle Estes and published by John Wiley & Sons. This book was released on 2022-02-10 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: An insightful discussion and practical guide on how to put customers back into the center of your business model With so many digital experiences touching our lives—and businesses—it’s understandable to feel like you’re drowning in data. There’s a dashboard or chart for just about everything, but data alone can’t help you understand and empathize with your customers. No amount of it will take you inside their heads, help you see the world through their eyes, or let you experience what it’s really like to be your customer. Only human insight from real people can do that. User Tested gives both individual contributors and executives an approachable, pragmatic playbook for stepping beyond standard business metrics and infusing real human insight into every business decision, design, and experience. In this book, you’ll: Learn how businesses became obsessed with data—but disconnected from their customers—and why that’s not sustainable Get the basics about how to capture human insight through user testing, including how to find the right people, ask the right questions, and make sense of and act on all the insights you uncover Dive into a detailed playbook that shares real-world examples of how you can collect and scale human insight across the teams in your organization—from marketing to product, and beyond Learn how to evangelize the power of human insight throughout your organization, so every department can create a culture of customer empathy and share a firsthand understanding of customer needs Find out how companies like Microsoft, AAA Club Alliance, HelloFresh, and Notre Dame’s IDEA Center solidly connect with and elicit meaningful feedback from customers in friendlier, faster, and more direct ways Perfect for any industry, User Tested: How the World's Top Companies Use Human Insight to Create Great Experiences was co-authored by the chief insights officer and the CEO of UserTesting—a SaaS company fundamentally changing the way both B2B and consumer brands find out what real people think and feel. The book reflects the authors’ commitment to helping you position the customer squarely in the center of your business model by weaving their true voices throughout your company’s decision making.

Life and Death Design

Download Life and Death Design PDF Online Free

Author :
Publisher : Rosenfeld Media
ISBN 13 : 193382008X
Total Pages : 339 pages
Book Rating : 4.9/5 (338 download)

DOWNLOAD NOW!


Book Synopsis Life and Death Design by : Katie Swindler

Download or read book Life and Death Design written by Katie Swindler and published by Rosenfeld Media. This book was released on 2022-01-11 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emergencies—landing a malfunctioning plane, resuscitating a heart attack victim, or avoiding a head-on car crash—all require split-second decisions that can mean life or death. Fortunately, designers of life-saving products have leveraged research and brain science to help users reduce panic and harness their best instincts. Life and Death Design brings these techniques to everyday designers who want to help their users think clearly and act safely.

Site, Sight, Insight

Download Site, Sight, Insight PDF Online Free

Author :
Publisher : University of Pennsylvania Press
ISBN 13 : 0812248007
Total Pages : 208 pages
Book Rating : 4.8/5 (122 download)

DOWNLOAD NOW!


Book Synopsis Site, Sight, Insight by : John Dixon Hunt

Download or read book Site, Sight, Insight written by John Dixon Hunt and published by University of Pennsylvania Press. This book was released on 2016-05-12 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Site, Sight, Insight presents twelve essays by John Dixon Hunt, the leading theorist and historian of landscape architecture. The collection's common theme is a focus on sites, how we see them and what we derive from that looking. Acknowledging that even the most modest landscape encounter has validity, Hunt contends that the more one knows about a site and one's own sight of it (an awareness of how one is seeing), the greater the insight. Employing the concepts, tropes, and rhetorical methods of literary analysis, he addresses the problem of how to discuss, understand, and appreciate places that are experienced through all the senses, over time and through space. Hunt questions our intellectual and aesthetic understanding of gardens and designed landscapes and asks how these sites affect us emotionally. Do gardens have meaning? When we visit a fine garden or designed landscape, we experience a unique work of great complexity in purpose, which has been executed over a number of years—a work that, occasionally, achieves beauty. While direct experience is fundamental, Hunt demonstrates how the ways in which gardens and landscapes are communicated in word and image can be equally important. He returns frequently to a cluster of key sites and writings on which he has based much of his thinking about garden-making and its role in landscape architecture: the gardens of Rousham in Oxfordshire; Thomas Whately's Observations on Modern Gardening (1770); William Gilpin's dialogues on Stowe (1747); Alexander Pope's meditation on genius loci; the Désert de Retz; Paolo Burgi's Cardada; and the designs by Bernard Lassus and Ian Hamilton Finlay.

The Eureka Factor

Download The Eureka Factor PDF Online Free

Author :
Publisher : Random House
ISBN 13 : 0679645292
Total Pages : 239 pages
Book Rating : 4.6/5 (796 download)

DOWNLOAD NOW!


Book Synopsis The Eureka Factor by : John Kounios

Download or read book The Eureka Factor written by John Kounios and published by Random House. This book was released on 2015-04-14 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a book perfect for readers of Charles Duhigg’s The Power of Habit, David Eagleman’s Incognito, and Leonard Mlodinow’s Subliminal, the cognitive neuroscientists who discovered how the brain has aha moments—sudden creative insights—explain how they happen, when we need them, and how we can have more of them to enrich our lives and empower personal and professional success. Eureka or aha moments are sudden realizations that expand our understanding of the world and ourselves, conferring both personal growth and practical advantage. Such creative insights, as psychological scientists call them, were what conveyed an important discovery in the science of genetics to Nobel laureate Barbara McClintock, the melody of a Beatles ballad to Paul McCartney, and an understanding of the cause of human suffering to the Buddha. But these moments of clarity are not given only to the famous. Anyone can have them. In The Eureka Factor, John Kounios and Mark Beeman explain how insights arise and what the scientific research says about stimulating more of them. They discuss how various conditions affect the likelihood of your having an insight, when insight is helpful and when deliberate methodical thought is better suited to a task, what the relationship is between insight and intuition, and how the brain’s right hemisphere contributes to creative thought. Written in a lively, engaging style, this book goes beyond scientific principles to offer productive techniques for realizing your creative potential—at home and at work. The authors provide compelling anecdotes to illustrate how eureka experiences can be a key factor in your life. Attend a dinner party with Christopher Columbus to learn why we need insights. Go to a baseball game with the director of a classic Disney Pixar movie to learn about one important type of aha moment. Observe the behind-the-scenes arrangements for an Elvis Presley concert to learn why the timing of insights is crucial. Accessible and compelling, The Eureka Factor is a fascinating look at the human brain and its seemingly infinite capacity to surprise us. Praise for The Eureka Factor “Delicious . . . In The Eureka Factor, neuroscientists John Kounios and Mark Beeman give many other examples of [a] kind of lightning bolt of insight, but back this up with the latest brain-imaging research.”—Newsweek “An incredible accomplishment . . . [The Eureka Factor] is not just a chronicle of the journey that numerous scientists (including the authors) have taken to examine insight but is also a fascinating guide to how advances in science are made in general. Messrs. Kounios and Beeman examine how a parade of clever experiments can be designed to answer specific questions and rule out alternative possibilities. . . . Wonderful ideas appear as if out of nowhere—and we are delighted.”—The Wall Street Journal “An excellent title for those interested in neuroscience or creativity . . . The writing is engaging and readable, mixing stories of famous perceptions with explanations of how such revelations happen.”—Library Journal (starred review) “A lively and accessible ‘brain’ book with wide appeal.”—Booklist “[An] ingenious, thoughtful update on how the mind works.”—Kirkus Reviews “The Eureka Factor presents a fascinating and illuminating account of the creative process and how to foster it.”—James J. Heckman, Nobel laureate in economics

The Age of Insight

Download The Age of Insight PDF Online Free

Author :
Publisher : Random House
ISBN 13 : 1400068711
Total Pages : 657 pages
Book Rating : 4.4/5 ( download)

DOWNLOAD NOW!


Book Synopsis The Age of Insight by : Eric Kandel

Download or read book The Age of Insight written by Eric Kandel and published by Random House. This book was released on 2012-03-27 with total page 657 pages. Available in PDF, EPUB and Kindle. Book excerpt: A brilliant book by Nobel Prize winner Eric R. Kandel, The Age of Insight takes us to Vienna 1900, where leaders in science, medicine, and art began a revolution that changed forever how we think about the human mind—our conscious and unconscious thoughts and emotions—and how mind and brain relate to art. At the turn of the century, Vienna was the cultural capital of Europe. Artists and scientists met in glittering salons, where they freely exchanged ideas that led to revolutionary breakthroughs in psychology, brain science, literature, and art. Kandel takes us into the world of Vienna to trace, in rich and rewarding detail, the ideas and advances made then, and their enduring influence today. The Vienna School of Medicine led the way with its realization that truth lies hidden beneath the surface. That principle infused Viennese culture and strongly influenced the other pioneers of Vienna 1900. Sigmund Freud shocked the world with his insights into how our everyday unconscious aggressive and erotic desires are repressed and disguised in symbols, dreams, and behavior. Arthur Schnitzler revealed women’s unconscious sexuality in his novels through his innovative use of the interior monologue. Gustav Klimt, Oscar Kokoschka, and Egon Schiele created startlingly evocative and honest portraits that expressed unconscious lust, desire, anxiety, and the fear of death. Kandel tells the story of how these pioneers—Freud, Schnitzler, Klimt, Kokoschka, and Schiele—inspired by the Vienna School of Medicine, in turn influenced the founders of the Vienna School of Art History to ask pivotal questions such as What does the viewer bring to a work of art? How does the beholder respond to it? These questions prompted new and ongoing discoveries in psychology and brain biology, leading to revelations about how we see and perceive, how we think and feel, and how we respond to and create works of art. Kandel, one of the leading scientific thinkers of our time, places these five innovators in the context of today’s cutting-edge science and gives us a new understanding of the modernist art of Klimt, Kokoschka, and Schiele, as well as the school of thought of Freud and Schnitzler. Reinvigorating the intellectual enquiry that began in Vienna 1900, The Age of Insight is a wonderfully written, superbly researched, and beautifully illustrated book that also provides a foundation for future work in neuroscience and the humanities. It is an extraordinary book from an international leader in neuroscience and intellectual history.

Art Insight

Download Art Insight PDF Online Free

Author :
Publisher : Intellect (UK)
ISBN 13 : 9781789381177
Total Pages : 0 pages
Book Rating : 4.3/5 (811 download)

DOWNLOAD NOW!


Book Synopsis Art Insight by : Fanchon Jean Silberstein

Download or read book Art Insight written by Fanchon Jean Silberstein and published by Intellect (UK). This book was released on 2020 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A first encounter with art is like meeting a stranger: it opens you to new ideas, people, places, and parts of yourself. In Art inSight: Understanding Art and Why It Matters, Fanchon Silberstein delves into the first known art and explores what it can reveal about how its makers saw the world and how contemporary artists can help us to see our own. The result is equal parts an ode to the joy of artful engagement, a how-to for anyone interested in understanding art and culture, and a journey around the world from prehistory to the present day. Readers confront strangeness through observation, description, and conversation, and are given the skills to understand cross-cultural divisions and perceive diverse ways of interpreting the world. Organized by ideas rather than history, chronology, or cultures, the book presents dialogues, imagining interactions between paintings created centuries apart, and describing discussions among students learning the role of art in conflict resolution. By emphasizing the relationship between viewer and image, Art inSight urges readers to discover meaning in their own ways and offers questions that lead them into profound connections with works of art and the cultures behind them.

Sermons With Insight

Download Sermons With Insight PDF Online Free

Author :
Publisher : First Edition Design Pub.
ISBN 13 : 1622879112
Total Pages : 266 pages
Book Rating : 4.6/5 (228 download)

DOWNLOAD NOW!


Book Synopsis Sermons With Insight by : Roland Zimany, Ph. D.

Download or read book Sermons With Insight written by Roland Zimany, Ph. D. and published by First Edition Design Pub.. This book was released on 2015-08-10 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Roland Zimany is a theologically well-informed, biblically adept, gifted communicator of the Christian faith. The sermons and lectures in this book are not only substantial but also engaging. How refreshing it is to be encountered by a preacher who loves a congregation enough to tell them the truth about God in all its richness and demanding depth!” ~ William H. Willimon “There are excellent sermons in this collection. Many that need to be heard and read time and again.” ~ M. Jolley Key Words – Sermons, Christian, Religion, Faith, Pastor, Tools, Congregation