Help Your Boss Help You

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Author :
Publisher : Pragmatic Bookshelf
ISBN 13 : 1680508881
Total Pages : 204 pages
Book Rating : 4.6/5 (85 download)

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Book Synopsis Help Your Boss Help You by : Ken Kousen

Download or read book Help Your Boss Help You written by Ken Kousen and published by Pragmatic Bookshelf. This book was released on 2021-07-06 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: Develop more productive habits in dealing with your manager. As a professional in the business world, you care about doing your job the right way. The quality of your work matters to you, both as a professional and as a person. The company you work for cares about making money and your boss is evaluated on that basis. Sometimes those goals overlap, but the different priorities mean conflict is inevitable. Take concrete steps to build a relationship with your manager that helps both sides succeed. Guide your manager to treat you as a vital member of the team who should be kept as happy and productive as possible. When your manager insists on a course of action you don't like, most employees feel they have only two options: you can swallow your objections, or you can leave. Neither option gets you what you want, which is for your manager to consider your interests when making decisions. Challenging your boss directly is risky, but if you understand what really matters to your manager, you can build a balanced relationship that works for both sides. Provide timely "good enough" answers that satisfy the immediate need of the boss to move forward. Use a productive solution to the Iterated Prisoner's Dilemma to structure your interactions with management, going along when necessary and pushing back where appropriate, without threatening the loyalty relationship. Send the two most important messages to your boss: "I got this" and "I got your back," to prove your value to the boss and the organization. Analyze your manager's communication preferences so you can express your arguments in a way most likely to be heard and understood. Avoid key traps, like thinking of the boss as your friend or violating the chain of command unnecessarily.

The Boss is Not Your Friend

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Author :
Publisher : Hachette UK
ISBN 13 : 9350094207
Total Pages : 129 pages
Book Rating : 4.3/5 (5 download)

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Book Synopsis The Boss is Not Your Friend by : Vijay Nair

Download or read book The Boss is Not Your Friend written by Vijay Nair and published by Hachette UK. This book was released on 2012-08-07 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sick of the ‘nurturing talent like tiny plants’ spiel doled out by most management manuals? Wondering why they never acknowledge the ugly truth about success: that the trick is either to use your cunning and flattery to rise into the ranks of those who lay down the rules, or at least learn how to massage the egos of the rule makers? Here finally is a candid, hands-on guide to surviving in the Indian corporate world, complete with a questionnaire to help you identify the particular malevolent subspecies your boss can be classified under. Designed as a handbook for the Indian executive to survive and prosper, the wisdom it contains is pertinent -- if not very nice.

Ask a Manager

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Author :
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Boundary Boss

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Author :
Publisher : Sounds True
ISBN 13 : 1683647696
Total Pages : 204 pages
Book Rating : 4.6/5 (836 download)

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Book Synopsis Boundary Boss by : Terri Cole, MSW, LCSW

Download or read book Boundary Boss written by Terri Cole, MSW, LCSW and published by Sounds True. This book was released on 2021-04-20 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: Break Free From Over-Functioning, Over-Delivering, People-Pleasing, and Ignoring Your Own Needs So You Can Finally Live the Life You Deserve! Most of us were never taught how to effectively express our preferences, desires or deal-breakers. Instead, we hide our feelings behind passive-aggressive behavior, deny our own truths, or push our emotions down until we get depressed or so frustrated that we explode, potentially destroying hard-won trust and relationships. The most successful and satisfied people on the planet have one thing in common: the ability to create and communicate clear, healthy boundaries. This ability is, hands down, the biggest game changer when it comes to creating a healthy, happy, self-determined life. In Boundary Boss, psychotherapist Terri Cole reveals a specific set of skills that can help you stop abandoning yourself for the sake of others (without guilt or drama) and get empowered to consciously take control of every aspect of your emotional, spiritual, physical, personal, and professional life. Since becoming a Boundary Boss is a process, Cole also offers actionable strategies, scripts, and techniques that can be used in the moment, whenever you need them. You will learn: • How to recognize when your boundaries have been violated and what to do next • How your unique “Boundary Blueprint” is unconsciously driving your boundary behaviors, and strategies to redesign it • Powerful boundary scripts so in the moment you will know what to say • How to manage “Boundary Destroyers”—including emotional manipulators, narcissists, and other toxic personalities • Where you fall on the spectrum of codependency and how to create healthy, balanced relationships This book is for women who are exhausted from over-giving, overdoing, and even over-feeling. If you’re getting it all done but at the expense of yourself, give yourself the gift of Boundary Boss.

Just Let Me Lie Down

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Author :
Publisher : Little, Brown Spark
ISBN 13 : 0316088544
Total Pages : 147 pages
Book Rating : 4.3/5 (16 download)

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Book Synopsis Just Let Me Lie Down by : Kristin van Ogtrop

Download or read book Just Let Me Lie Down written by Kristin van Ogtrop and published by Little, Brown Spark. This book was released on 2010-04-01 with total page 147 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kristin van Ogtrop knows she's lucky-fulfilling career, great husband, three healthy kids, and, depending on the hamster count, an impressive roster of pets. You could also say she's half-insane, but name one working mom who isn't. Using stories and insights from her own life, van Ogtrop offers a lexicon for working moms everywhere. Terms and concepts illustrate the highs (kids who know where their soccer cleats are, coworkers who don't hit "Reply All," dogs who helpfully eat whatever falls from the table) and the lows (getting out of the house in the morning, getting along with everyone at the office, getting willful kids into bed) of balancing work and family. Filled with amusing and resonant observations, Just Let Me Lie Down establishes van Ogtrop as the Erma Bombeck of the new millennium.

Becoming the Boss

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Author :
Publisher : Harper Collins
ISBN 13 : 0062323326
Total Pages : 240 pages
Book Rating : 4.0/5 (623 download)

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Book Synopsis Becoming the Boss by : Lindsey Pollak

Download or read book Becoming the Boss written by Lindsey Pollak and published by Harper Collins. This book was released on 2014-09-16 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author of Getting from College to Career reinvents the concept of management for a new generation, offering a fresh and relevant approach to career success that shows them how to make the next step: becoming a leader. We are in the midst of a leadership revolution, as power passes from Baby Boomers to Millennials. All grown up, the highly educated Generation Y is moving into executive positions in corporations and government, as well as running their own businesses, where they are beginning to have a profound impact that will last for decades. Written exclusively for Gen Y readers to address their unique needs, Becoming the Boss is a brisk, tech savvy success manual filled with real-world, actionable tips, from an expert they respect and relate to. Lindsey Pollak defines what leadership is and draws on original research, her own extensive experience, and interviews with newly minted Gen Y managers and entrepreneurs around the world to share the secrets of what makes them successful leaders—and shows young professionals how to use that knowledge to rise in their own careers. From learning to develop a style that appeals to your older colleagues, to discovering the key trends affecting your career, to mastering the classic rules of excellence that never go out of style, Becoming the Boss helps you identify your next professional move and shows you how to get there.

Bringing Up the Boss

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Author :
Publisher : BenBella Books
ISBN 13 : 1953295401
Total Pages : 262 pages
Book Rating : 4.9/5 (532 download)

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Book Synopsis Bringing Up the Boss by : Rachel Pacheco

Download or read book Bringing Up the Boss written by Rachel Pacheco and published by BenBella Books. This book was released on 2021-08-10 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: AXIOM BUSINESS BOOK AWARD SILVER MEDALIST — HUMAN RESCOURCES / EMPLOYEE TRAINING Managing is hard. Managing for the first time is even harder. First-timers want to quickly learn what it takes to be a successful manager—like they learned how to code, how to design, how to sell—and put those learnings into practice. But what does it mean to manage, and how do you teach someone to be a good manager? Enter Rachel Pacheco, an expert at helping start-ups solve their management and culture challenges. Pacheco, a former chief people officer and founding team executive at multiple start-ups, conducts research on management and works with CEOs and their managers to build the skills necessary to navigate a rapidly scaling organization. In Bringing Up the Boss: Practical Lessons for New Managers, you’ll learn how to give effective feedback, how to motivate your team members, and how to hire and fire well, among many other critical management skills. You’ll also learn what it means to manage yourself in this new role, and how to navigate the often awkward and sometimes challenging situations that arise in this new position. Pacheco shares what makes a manager great, along with anecdotes, research, tools, and how-to's that help overwhelmed employees become expert managers fast.

Joan Garry's Guide to Nonprofit Leadership

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119293065
Total Pages : 256 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis Joan Garry's Guide to Nonprofit Leadership by : Joan Garry

Download or read book Joan Garry's Guide to Nonprofit Leadership written by Joan Garry and published by John Wiley & Sons. This book was released on 2017-03-06 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nonprofit leadership is messy Nonprofits leaders are optimistic by nature. They believe with time, energy, smarts, strategy and sheer will, they can change the world. But as staff or board leader, you know nonprofits present unique challenges. Too many cooks, not enough money, an abundance of passion. It’s enough to make you feel overwhelmed and alone. The people you help need you to be successful. But there are so many obstacles: a micromanaging board that doesn’t understand its true role; insufficient fundraising and donors who make unreasonable demands; unclear and inconsistent messaging and marketing; a leader who’s a star in her sector but a difficult boss… And yet, many nonprofits do thrive. Joan Garry’s Guide to Nonprofit Leadership will show you how to do just that. Funny, honest, intensely actionable, and based on her decades of experience, this is the book Joan Garry wishes she had when she led GLAAD out of a financial crisis in 1997. Joan will teach you how to: Build a powerhouse board Create an impressive and sustainable fundraising program Become seen as a ‘workplace of choice’ Be a compelling public face of your nonprofit This book will renew your passion for your mission and organization, and help you make a bigger difference in the world.

From Buddy to Boss

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Author :
Publisher : Fire Engineering Books
ISBN 13 : 159370075X
Total Pages : 403 pages
Book Rating : 4.5/5 (937 download)

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Book Synopsis From Buddy to Boss by : Chase Sargent

Download or read book From Buddy to Boss written by Chase Sargent and published by Fire Engineering Books. This book was released on 2006 with total page 403 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether youre a new officer or in need of a mentor, From Buddy to Boss: Effective Fire Service Leadership, is a must-have management book youll turn to over and over again. Fire service veteran Chase Sargent has taken his popular course and written a no-holds barred leadership book for the fire service in a conversational and easy-to-read style. He tells you how to accept and survive politics, deal with the fringe employees, and keep your cool -- tricks of the trade that usually takes years to acquire. In this book youll learn: ***Your credibility is a valuable currency that takes time to build up. What you do, not what you say, is the ultimate test of your credibility, reinforcing your expectations*** ***That leadership requires individuals and organizations to create an environment where people and their ideas can thrive*** ***How to use stories to impress upon our new members the necessity of doing certain things*** ***That the quickest ways to lose trust are to inconsistently apply and enforce rules and to allow your personal feelings to dictate what you will and wont enforce*** ***Why leading by example and from the front, doing not saying, is critical to you success*** Reading From Buddy to Boss is like turning to a trusted friend for wisdom and advice you can count on to improve your job performance. Use this book to master your leadership as well as your management skills and successfully make the transition to boss.

Making Java Groovy

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1638352267
Total Pages : 520 pages
Book Rating : 4.6/5 (383 download)

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Book Synopsis Making Java Groovy by : Kenneth Kousen

Download or read book Making Java Groovy written by Kenneth Kousen and published by Simon and Schuster. This book was released on 2013-09-18 with total page 520 pages. Available in PDF, EPUB and Kindle. Book excerpt: Summary Making Java Groovy is a practical handbook for developers who want to blend Groovy into their day-to-day work with Java. It starts by introducing the key differences between Java and Groovy—and how you can use them to your advantage. Then, it guides you step-by-step through realistic development challenges, from web applications to web services to desktop applications, and shows how Groovy makes them easier to put into production. About this Book You don't need the full force of Java when you're writing a build script, a simple system utility, or a lightweight web app—but that's where Groovy shines brightest. This elegant JVM-based dynamic language extends and simplifies Java so you can concentrate on the task at hand instead of managing minute details and unnecessary complexity. Making Java Groov is a practical guide for developers who want to benefit from Groovy in their work with Java. It starts by introducing the key differences between Java and Groovy and how to use them to your advantage. Then, you'll focus on the situations you face every day, like consuming and creating RESTful web services, working with databases, and using the Spring framework. You'll also explore the great Groovy tools for build processes, testing, and deployment and learn how to write Groovy-based domain-specific languages that simplify Java development. Written for developers familiar with Java. No Groovy experience required. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. What's Inside Easier Java Closures, builders, and metaprogramming Gradle for builds, Spock for testing Groovy frameworks like Grails and Griffon About the Author Ken Kousen is an independent consultant and trainer specializing in Spring, Hibernate, Groovy, and Grails. Table of Contents PART 1: UP TO SPEED WITH GROOVY Why add Groovy to Java? Groovy by example Code-level integration Using Groovy features in Java PART 2: GROOVY TOOLS Build processes Testing Groovy and Java projects PART 3: GROOVY IN THE REAL WORLD The Spring framework Database access RESTful web services Building and testing web applications

Working with Difficult People, Second Revised Edition

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Author :
Publisher : Penguin
ISBN 13 : 1101993111
Total Pages : 354 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis Working with Difficult People, Second Revised Edition by : Amy Cooper Hakim

Download or read book Working with Difficult People, Second Revised Edition written by Amy Cooper Hakim and published by Penguin. This book was released on 2016-12-06 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

How to Say Anything to Anyone

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Author :
Publisher : Greenleaf Book Group
ISBN 13 : 1608325598
Total Pages : 177 pages
Book Rating : 4.6/5 (83 download)

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Book Synopsis How to Say Anything to Anyone by : Shari Harley

Download or read book How to Say Anything to Anyone written by Shari Harley and published by Greenleaf Book Group. This book was released on 2013-01-07 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Take charge of your career by taking charge of your business relationships and communication skills. We all know how it feels when our colleagues talk about us but not to us. It's frustrating, and it creates tension. When effective communication is missing in the workplace, employees feel like they're working in the dark. Leaders don't have crucial conversations; managers are frustrated when outcomes are not what they expect; and employees often don’t get positive feedback or constructive feedback. Many of us remain passive against poor communication habits and communication barriers, hoping that business communication will miraculously improve--but it won't. Business communication and relationships won’t improve without skills and effort. The people you work with can work with you, around you, or against you. How people work with you depends on the business relationships you cultivate. Do your colleagues trust you? Can they speak openly to you when projects and tasks go awry? Do you have effective communication skills? Take charge of your career by eliminating communication barriers and taking charge of your business relationships. Make your work environment less tense and more productive by improving communication skills. Set relationship expectations, work with people how they like to work, and give positive feedback and constructive feedback. In How to Say Anything to Anyone, you'll learn how to: - ask for what you want at work - improve communication skills - strengthen all types of working relationships - reduce the gossip and drama in your office - tell people when you’re frustrated and have difficult conversations in a way that resonates - take action on your ideas and feelings - get honest positive feedback and constructive feedback on your performance Harley shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific business communication roadmap in hand, Harley enables you to improve communication skills and create the career and business relationships you really want--and keep them.

The Not-So-Friendly Friend

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Author :
Publisher :
ISBN 13 : 9781683734260
Total Pages : 46 pages
Book Rating : 4.7/5 (342 download)

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Book Synopsis The Not-So-Friendly Friend by : Christina Furnival

Download or read book The Not-So-Friendly Friend written by Christina Furnival and published by . This book was released on 2021-09-14 with total page 46 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can I help my child deal with a bully? What do I teach them about handling an on-again-off-again, not-so-friendly friend? My advice to "just be kind" isn't helping, and my child is still hurting. Christina Furnival, a licensed mental health therapist and mom, helps answer these questions in this charming and engaging rhyming story about a young child who successfully navigates the complexities of an unkind peer relationship. In The Not-So-Friendly Friend, children will learn an easy and practical lesson about how to firmly and assertively - yet kindly - stand up for themselves in the face of a bully. By teaching children about the importance and value of setting boundaries for healthy friendships, this book provides children the tools they need to foster their social confidence and emotional well-being.

Social Q's

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Publisher : Simon and Schuster
ISBN 13 : 145160579X
Total Pages : 262 pages
Book Rating : 4.4/5 (516 download)

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Book Synopsis Social Q's by : Philip Galanes

Download or read book Social Q's written by Philip Galanes and published by Simon and Schuster. This book was released on 2012-11-27 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: A series of whimsical essays by the New York Times "Social Q's" columnist provides modern advice on navigating today's murky moral waters, sharing recommendations for such everyday situations as texting on the bus to splitting a dinner check.

Turns Out My Online Friend is My Real-Life Boss!

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Author :
Publisher : Kodansha America LLC
ISBN 13 : 1636993524
Total Pages : 316 pages
Book Rating : 4.6/5 (369 download)

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Book Synopsis Turns Out My Online Friend is My Real-Life Boss! by : Nmura

Download or read book Turns Out My Online Friend is My Real-Life Boss! written by Nmura and published by Kodansha America LLC. This book was released on 2021-09-14 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hashimoto is your average office worker—young, and prone to being pushed around by his demon boss, Shirase. His only escape is his favorite online game, and the friends he’s made within. But when he plans an offline meetup for his party, he gets the surprise of his life…!

Being the Boss

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Author :
Publisher : Harvard Business Press
ISBN 13 : 142217235X
Total Pages : 305 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Being the Boss by : Linda A. Hill

Download or read book Being the Boss written by Linda A. Hill and published by Harvard Business Press. This book was released on 2011-01-11 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from subordinates, your supervisor, peers, and customers. You're not alone. As Linda Hill and Kent Lineback reveal in Being the Boss, becoming an effective manager is a painful, difficult journey. It's trial and error, endless effort, and slowly acquired personal insight. Many managers never complete the journey. At best, they just learn to get by. At worst, they become terrible bosses. This new book explains how to avoid that fate, by mastering three imperatives: · Manage yourself: Learn that management isn't about getting things done yourself. It's about accomplishing things through others. · Manage a network: Understand how power and influence work in your organization and build a network of mutually beneficial relationships to navigate your company's complex political environment. · Manage a team: Forge a high-performing "we" out of all the "I"s who report to you. Packed with compelling stories and practical guidance, Being the Boss is an indispensable guide for not only first-time managers but all managers seeking to master the most daunting challenges of leadership.

Mean Girls at Work: How to Stay Professional When Things Get Personal

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071802053
Total Pages : 209 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Mean Girls at Work: How to Stay Professional When Things Get Personal by : Katherine Crowley

Download or read book Mean Girls at Work: How to Stay Professional When Things Get Personal written by Katherine Crowley and published by McGraw Hill Professional. This book was released on 2012-11-02 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other women Women-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee. Have you dealt with a woman in the workplace who: “Accidentally” excludes you from important meetings? Seems intent on taking you down professionally? Gossips about you with other coworkers? Makes you look bad by missing deadlines? Forms a “pack” of mean girls to make your life miserable? Mean Girls at Work isn’t just about surviving difficult situations. It’s about transforming a toxic relationship into one that benefits and supports both of you. This book is also for women who engage in mean behavior . . . but don’t know it. After all, who hasn’t gossiped about a female coworker? Who hasn’t rolled her eyes in the presence of a woman she doesn’t like? Who hasn’t scanned another woman head to toe—which is just a nonverbal way of saying, “You’ve just been judged”? The authors provide invaluable advice to the more subtle ways of being mean—even if they’re not intended. With a workforce composed of a higher percentage of women than ever, workplace dynamics have changed. Crowley and Elster cover every conceivable scenario, providing critical advice on how to rise above the fray and move forward professionally. Mean Girls at Work is your map to dodging the mines and moving forward in today’s transformed workplace. Praise for Mean Girls at Work “An invaluable suit of armor for surviving nine to five!” —Leil Lowndes, bestselling author of How to Talk to Anyone “If you think the emotional cruelty of comedies like Mean Girls and Heathers doesn’t exist in the real world workplace, think again. In Mean Girls at Work, Katherine Crowley and Kathi Elster valuably chronicle female vs. female predators and offer solid defensive strategies.” —Ann Kreamer, author of It’s Always Personal: Navigating Emotion in the New Workplace “Whether you are in your twenties and just starting your professional career, your midcareer forties, when you are supposed to have figured it out already, or a woman in her fifties or sixties who’s seen it all—this book is a must-read. . . . The authors have finally given women the tools and the sound advice necessary to deal with . . . conflicts that keep us all from succeeding. . . . Carry this book with you to work every day!” —Carolyn Cassin, President, Michigan Women’s Foundation “A must-read for women of all ages in today’s workforce. This book offers what we all need to develop the capacities to endure this ever-changing workplace. We know it is all about relationships and you need the skills outlined in this book to survive and thrive when the Mean Girls attack.” —Kim Harrington, Coordinator, Professional Development and Training, Office of Human Resources, California State University, Sacramento