Service Design for Business

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118988922
Total Pages : 214 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis Service Design for Business by : Ben Reason

Download or read book Service Design for Business written by Ben Reason and published by John Wiley & Sons. This book was released on 2015-12-14 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes. Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter & Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers. Approach customer experience from a design perspective See your organization through the lens of the customer Make customer experience an organization-wide responsibility Analyze the market factors that dovetail with customer experience design The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a great product—the organizations coming out on top are designing and delivering experiences tailored to their customers' wants. Service Design for Business gives you the practical insight and service design perspective you need to shape the way your customers view your organization.

Your Life Design Blueprint

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Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781548865740
Total Pages : 138 pages
Book Rating : 4.8/5 (657 download)

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Book Synopsis Your Life Design Blueprint by : Albert Polanco

Download or read book Your Life Design Blueprint written by Albert Polanco and published by Createspace Independent Publishing Platform. This book was released on 2017-07-14 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you a dreamer? Do you ever look at your life and wonder how to make it more like you imagined it could be? Have you ever had goals that you had no idea how to achieve or even where to start? In today's world, it seems only a few people have this life thing figured out while the rest of the world is destined to struggle through life getting whatever comes their way. This insightful and practical book not only answers some burning questions about how to get what you want from life and create the life of your dreams, this book offers a step by step system to follow. This book is for people who: Are always looking to improve and better themselves. Have always felt destined to achieve great things. Struggle severely with procrastination yet want to live a better life on your terms Are dreamers who jump from project to project looking for ways to get the results you seek in life. Readers who struggle with applying the ideas in many personal development books. Have big dreams for your life but just don't know where to start or how to get where you want to go. High achievers looking to attain your goals in life much faster. People looking for a step by step system in creating the life they want. As a lifelong learner and student of the masters of personal development more than 100 books were consumed and put to the test for the creation of this system. This book is like no other in that it includes a detailed step by step system not just more feel good theory. It is complete with printable life design blueprints and video training on how to use it all. Dreamers, entrepreneurs, students, and the countless others who struggle with creating your life the way you want it to be can experience breakthroughs by using and implementing a life design system that can take you from where you are now to where you have always wanted to be. Follow the advice in this book and you'll be able to Achieve your goals in record time. Put your goals on auto-pilot and form new habits. Make massive progress and see results in your life. Overcome procrastination. Gain clarity and direction for your life. Increase your performance in all aspects of your life. Gain control over your circumstances. Be the deliberate designer and creator of your life. Live in your massive potential. Ryan, a former U.S Marine, firefighter and mixed martial arts instructor from Houston, says" it gives you a clear and concise path to achieve the success and happiness you desire. Your Life Design Blueprint is not only a must read, but a must implement into your daily routine. I promise that if you will follow the Life Design Blueprint system included in the book, you will be able to accomplish more in 3 months than you did the entire year before you read this book. You will have clarity, purpose and momentum in your life but best of all you will see and make massive progress on your life goals by setting your sail in the direction of your dreams. Don't be the person who misses out in life because the life you're living now is not the life you have always wanted to create. Don't settle for just getting by with a "that's just life" mentality. The principles and system for designing your life detailed in this book has been proven to create massive change and positive impact for those who have used it. It has made dreams come true and has seen massive goals reached. It's much more than positive self help theory or personal development it is a detailed system for creating the blueprint for the life you have always envisioned. It is not enough to dream and envision a better life we must design, create and follow a blueprint for the life we have always desired. "Scroll up to the top now and click the "buy now" button." Its available as a physical paperback book, on Kindle and Audible as an audiobook. Stop living a life smaller than the one you know you are capable of living learn how to create Your Life Design Blueprint.

Good Services

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Publisher : BIS Publishers
ISBN 13 : 9789063695439
Total Pages : 0 pages
Book Rating : 4.6/5 (954 download)

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Book Synopsis Good Services by : Louise Downe

Download or read book Good Services written by Louise Downe and published by BIS Publishers. This book was released on 2020-03-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a "good" service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a "good" and "bad" service and describing the common elements within all services that mean they either work for users or don't. A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.

Information Architecture

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Publisher : Pearson Education
ISBN 13 : 0132104253
Total Pages : 435 pages
Book Rating : 4.1/5 (321 download)

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Book Synopsis Information Architecture by : Christina Wodtke

Download or read book Information Architecture written by Christina Wodtke and published by Pearson Education. This book was released on 2009-01-22 with total page 435 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information Architecture: Blueprints for the Web, Second Edition introduces the core concepts of information architecture: organizing web site content so that it can be found, designing website interaction so that it's pleasant to use, and creating an interface that is easy to understand. This book helps designers, project managers, programmers, and other information architecture practitioners avoid costly mistakes by teaching the skills of information architecture swiftly and clearly.

Grand Designs Handbook

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Publisher :
ISBN 13 : 9780007307425
Total Pages : 0 pages
Book Rating : 4.3/5 (74 download)

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Book Synopsis Grand Designs Handbook by : Kevin McCloud

Download or read book Grand Designs Handbook written by Kevin McCloud and published by . This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: DIV Packed with tools and tips, this essential guide provides the instructions any aspiring self-builder needs to ensure that their vision becomes reality. Organized into three main sections—Thinking, Dreaming, and Doing—guidelines are provided that cover every aspect of the build, from finding a plot, obtaining planning permission, and commissioning and briefing architects and builders up through implementing the build itself. Structured around fundamental locations—urban, suburban, and rural—a host of successful projects are featured, including, a reinvented violin factory, a converted barn, and a glass pavilion on a beach. Suggestions for using green design and building techniques are also provided. DIVDIV Kevin McCloud is an interior designer and the author of several books, including Bathrooms, Choosing Colors, Grand Designs, Grand Designs Abroad, and Lighting Style.

Design Is a Job

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Author :
Publisher : Book Apart
ISBN 13 : 9781952616266
Total Pages : 0 pages
Book Rating : 4.6/5 (162 download)

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Book Synopsis Design Is a Job by : Mike Monteiro

Download or read book Design Is a Job written by Mike Monteiro and published by Book Apart. This book was released on 2022-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Take care of yourself as a working designer and use design as a tool for good.

e-Learning and the Science of Instruction

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119158680
Total Pages : 507 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis e-Learning and the Science of Instruction by : Ruth C. Clark

Download or read book e-Learning and the Science of Instruction written by Ruth C. Clark and published by John Wiley & Sons. This book was released on 2016-02-19 with total page 507 pages. Available in PDF, EPUB and Kindle. Book excerpt: The essential e-learning design manual, updated with the latest research, design principles, and examples e-Learning and the Science of Instruction is the ultimate handbook for evidence-based e-learning design. Since the first edition of this book, e-learning has grown to account for at least 40% of all training delivery media. However, digital courses often fail to reach their potential for learning effectiveness and efficiency. This guide provides research-based guidelines on how best to present content with text, graphics, and audio as well as the conditions under which those guidelines are most effective. This updated fourth edition describes the guidelines, psychology, and applications for ways to improve learning through personalization techniques, coherence, animations, and a new chapter on evidence-based game design. The chapter on the Cognitive Theory of Multimedia Learning introduces three forms of cognitive load which are revisited throughout each chapter as the psychological basis for chapter principles. A new chapter on engagement in learning lays the groundwork for in-depth reviews of how to leverage worked examples, practice, online collaboration, and learner control to optimize learning. The updated instructor's materials include a syllabus, assignments, storyboard projects, and test items that you can adapt to your own course schedule and students. Co-authored by the most productive instructional research scientist in the world, Dr. Richard E. Mayer, this book distills copious e-learning research into a practical manual for improving learning through optimal design and delivery. Get up to date on the latest e-learning research Adopt best practices for communicating information effectively Use evidence-based techniques to engage your learners Replace popular instructional ideas, such as learning styles with evidence-based guidelines Apply evidence-based design techniques to optimize learning games e-Learning continues to grow as an alternative or adjunct to the classroom, and correspondingly, has become a focus among researchers in learning-related fields. New findings from research laboratories can inform the design and development of e-learning. However, much of this research published in technical journals is inaccessible to those who actually design e-learning material. By collecting the latest evidence into a single volume and translating the theoretical into the practical, e-Learning and the Science of Instruction has become an essential resource for consumers and designers of multimedia learning.

Preproduction Blueprint

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Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781539103189
Total Pages : 240 pages
Book Rating : 4.1/5 (31 download)

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Book Synopsis Preproduction Blueprint by : Alex Galuzin

Download or read book Preproduction Blueprint written by Alex Galuzin and published by Createspace Independent Publishing Platform. This book was released on 2016-11-09 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: "World of level design presents"--Cover.

Expressive Design Systems

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Publisher : A Book Apart
ISBN 13 : 1937557855
Total Pages : 133 pages
Book Rating : 4.9/5 (375 download)

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Book Synopsis Expressive Design Systems by : Yesenia Perez-Cruz

Download or read book Expressive Design Systems written by Yesenia Perez-Cruz and published by A Book Apart. This book was released on 2019-11-21 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: Good design systems can help you create digital products with efficiency and consistency. But great design systems will support and strengthen your team’s creativity at the same time. In Expressive Design Systems, Yesenia Perez-Cruz shows you how to build useful, dependable systems that not only maintain harmony across your products, but also flex to accommodate inspiration and experimentation. Learn to communicate your brand, collaborate across teams—and do so much more than standardize components.

The Atheist's Guide to Reality: Enjoying Life Without Illusions

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Author :
Publisher : W. W. Norton & Company
ISBN 13 : 0393080234
Total Pages : 369 pages
Book Rating : 4.3/5 (93 download)

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Book Synopsis The Atheist's Guide to Reality: Enjoying Life Without Illusions by : Alex Rosenberg

Download or read book The Atheist's Guide to Reality: Enjoying Life Without Illusions written by Alex Rosenberg and published by W. W. Norton & Company. This book was released on 2011-09-20 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Atheist's Guide to Reality" is a book for nonbelievers who embrace the reality-driven life.

The Psychology of Graphic Design Pricing

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Author :
Publisher : Independently Published
ISBN 13 : 9781794390140
Total Pages : 208 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis The Psychology of Graphic Design Pricing by : Michael C Janda

Download or read book The Psychology of Graphic Design Pricing written by Michael C Janda and published by Independently Published. This book was released on 2019-02-07 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to price creative work with confidence. Win more bids. Make more money. When it comes to pricing their work, far too many freelance designers and agencies merely guess what to charge their clients. As a result, profitable projects have as much to do with luck as they do anything else. In The Psychology of Graphic Design Pricing, you'll learn how to take luck out of the equation by calculating the cost to produce your work, understanding its market value, and extracting your client's budget. These three variables are used in a pricing spectrum, empowering you to price your work with confidence and profitability in every project opportunity. This book will teach you how to calculate your production costs, understand market value, extract your client's budget, bid with the right project price, and increase your profitability.

Ruined by Design

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Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.9/5 (893 download)

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Book Synopsis Ruined by Design by : Mike Monteiro

Download or read book Ruined by Design written by Mike Monteiro and published by . This book was released on 2024-10-18 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world is working exactly as designed. The combustion engine which is destroying our planet's atmosphere and rapidly making it inhospitable is working exactly as we designed it. Guns, which lead to so much death, work exactly as they're designed to work. And every time we "improve" their design, they get better at killing. Facebook's privacy settings, which have outed gay teens to their conservative parents, are working exactly as designed. Their "real names" initiative, which makes it easier for stalkers to re-find their victims, is working exactly as designed. Twitter's toxicity and lack of civil discourse is working exactly as it's designed to work.The world is working exactly as designed. And it's not working very well. Which means we need to do a better job of designing it. Design is a craft with an amazing amount of power. The power to choose. The power to influence. As designers, we need to see ourselves as gatekeepers of what we are bringing into the world, and what we choose not to bring into the world. Design is a craft with responsibility. The responsibility to help create a better world for all. Design is also a craft with a lot of blood on its hands. Every cigarette ad is on us. Every gun is on us. Every ballot that a voter cannot understand is on us. Every time social network's interface allows a stalker to find their victim, that's on us. The monsters we unleash into the world will carry your name. This book will make you see that design is a political act. What we choose to design is a political act. Who we choose to work for is a political act. Who we choose to work with is a political act. And, most importantly, the people we've excluded from these decisions is the biggest (and stupidest) political act we've made as a society.If you're a designer, this book might make you angry. It should make you angry. But it will also give you the tools you need to make better decisions. You will learn how to evaluate the potential benefits and harm of what you're working on. You'll learn how to present your concerns. You'll learn the importance of building and working with diverse teams who can approach problems from multiple points-of-view. You'll learn how to make a case using data and good storytelling. You'll learn to say NO in a way that'll make people listen. But mostly, this book will fill you with the confidence to do the job the way you always wanted to be able to do it. This book will help you understand your responsibilities.

Welcome to Your Designer Planet!

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Author :
Publisher : iUniverse
ISBN 13 : 0595888402
Total Pages : 688 pages
Book Rating : 4.5/5 (958 download)

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Book Synopsis Welcome to Your Designer Planet! by : Richard Leviton

Download or read book Welcome to Your Designer Planet! written by Richard Leviton and published by iUniverse. This book was released on 2007-09-05 with total page 688 pages. Available in PDF, EPUB and Kindle. Book excerpt: We now live in the time of the Gaian hierophant. This is the one who reveals and shows us how to relate to the sacred aspects of Gaia, our planet. Who is this hierophant? Each of us, when we join the campaign with Gaia against the desecration of our natural environment. But first we have to discover what the Earth really is. The Earth's thousands of sacred sites hold a secret: they are functional parts of the planet's geomantic body, consciousness nodes in the Earth's subtle body. Each veils a Light temple, each once known widely and remembered in myth, and Welcome to Your Designer Planet! documents 165 different kinds. The Earth is not an accident of the cosmos, but was designed specifically for humans as an extended Mystery temple primed to support and enhance our greater awareness. And the designers intended that humans help maintain it. Want to help the ecosystem and modulate global warming and climate change? Plug yourself into the Earth's Light grid through your nearest sacred site and start helping. Earth Mysteries researcher Richard Leviton presents a working model of the Earth's geomantic reality based on 24 years of research. The world's myths are the doorway into this fantastic domain of the Earth's visionary geography, showing us where to go and what to do and even what kinds of spiritual beings to expect to see. The future of the Earth is in our hands. Here are some pages from its design manual showing us how to fine-tune our wonderful host planet.

Blueprint Small

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Author :
Publisher : Gibbs Smith
ISBN 13 : 1423619404
Total Pages : 208 pages
Book Rating : 4.4/5 (236 download)

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Book Synopsis Blueprint Small by : Michelle Kodis

Download or read book Blueprint Small written by Michelle Kodis and published by Gibbs Smith. This book was released on 2003-03-24 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: When it comes to deciding on the size of a home or living space, one question must be asked: How much space is enough? Americans often relate "enough" space to dimensions, rather than to how a space will really be enjoyed. In Blueprint Small, Michelle Kodis examines small spaces (each 1500 square feet or less) from a wide spectrum of locations, budgets, and individual styles-each chosen because they illustrate that scaling back in size doesn't have to mean scaling back in comfort, spaciousness, or beauty. From a sleek urban apartment to a funky mountain home to a renovated beach house, Blueprint Small reveals how smaller homes invite rather than overwhelm, comfort rather than alienate. The projects offered here represent a variety of functions, locations and environments, combining the technical aspects of building and using small spaces with the stories of the people who live in them. Blueprint Small invites you to explore inspiring and imaginative ways to inhabit smaller spaces, and still live large. Michelle Kodis is a freelance writer and editor based in Telluride, Colorado. She is the author of Love Scents and The Telluride Cookbook; she has also written for The San Francisco Examiner, The Oregonian, and Backpacker magazine.

Graphic Design Visionaries

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Author :
Publisher : Laurence King Publishing
ISBN 13 : 9781780674841
Total Pages : 0 pages
Book Rating : 4.6/5 (748 download)

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Book Synopsis Graphic Design Visionaries by : Caroline Roberts

Download or read book Graphic Design Visionaries written by Caroline Roberts and published by Laurence King Publishing. This book was released on 2015-06-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Featuring 75 of the world's most influential designers, this book presents the story of graphic design through the fascinating personal stories and significant works that have shaped the field. Arranged in chronological order, the book shows the development of design, from early innovators such as Edward McKnight Kauffer and Alexey Brodovitch to key figures of mid-century Swiss Design and corporate American branding. The book profiles masters of typography, such as Wim Crouwel and Neville Brody; visionary magazine designers, such as Leo Lionni and Cipe Pineles; designers who influenced the world of film, such as Saul Bass and Robert Brownjohn; and the creators of iconic poster work, such as Armin Hofmann, Rogério Duarte and Yusaku Kamekura. Combining insightful text and key visual examples, this is a dynamic and richly illustrated guide to the individuals whose vision has defined the world of graphic design.

Land Your Dream Design Job

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Publisher :
ISBN 13 : 9781952120305
Total Pages : 0 pages
Book Rating : 4.1/5 (23 download)

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Book Synopsis Land Your Dream Design Job by : Dan Shilov

Download or read book Land Your Dream Design Job written by Dan Shilov and published by . This book was released on 2020-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: You've just found the most detailed guide ever written to landing a product design job. Understand what you want, build your portfolio, interview with confidence, and get the job that's right for you.

Practical Ethnography

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Author :
Publisher : Routledge
ISBN 13 : 1315422239
Total Pages : 167 pages
Book Rating : 4.3/5 (154 download)

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Book Synopsis Practical Ethnography by : Sam Ladner

Download or read book Practical Ethnography written by Sam Ladner and published by Routledge. This book was released on 2016-08-25 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ethnography is an increasingly important research method in the private sector, yet ethnographic literature continues to focus on an academic audience. Sam Ladner fills the gap by advancing rigorous ethnographic practice that is tailored to corporate settings where colleagues are not steeped in social theory, research time lines may be days rather than months or years, and research sponsors expect actionable outcomes and recommendations. Ladner provides step-by-step guidance at every turn--covering core methods, research design, using the latest mobile and digital technologies, project and client management, ethics, reporting, and translating your findings into business strategies. This book is the perfect resource for private-sector researchers, designers, and managers seeking robust ethnographic tools or academic researchers hoping to conduct research in corporate settings. More information on the book is available at http://www.practicalethnography.com/.