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The Articulate Executive
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Book Synopsis The Articulate Executive: Learn to Look, Act, and Sound Like a Leader by : Granville N. Toogood
Download or read book The Articulate Executive: Learn to Look, Act, and Sound Like a Leader written by Granville N. Toogood and published by McGraw Hill Professional. This book was released on 1997-03-22 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Granville N. Toogood is a top executive communications expert, as well as an established speaker, trainer, and writer. Before starting his own company in 1982, Mr. Toogood was a television reporter and network news producer for NBC and ABC. Today he works with a long list of blue-chip clients and has served as a consultant to 38 of the Fortune 50 CEOs, as well as thousands of senior-level executives, elected officials, and diplomats throughout the world. This book is based on his acclaimed corporate workshops in executive communications. Mr. Toogood resides in Darien, Connecticut.
Book Synopsis It's the Way You Say It by : Carol A. Fleming
Download or read book It's the Way You Say It written by Carol A. Fleming and published by Berrett-Koehler Publishers. This book was released on 2013-03-04 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: A revised and updated edition of the detailed, down-to-earth guide to speaking your mind effectively—includes useful exercises. The best, most direct way to convey your intelligence, expertise, professionalism, and personality to other people is through talking to them. But most people have no idea what they sound like. And even if they do, they don’t think they can change it. It’s the Way You Say It is a thorough, nuts-and-bolts guide to becoming aware and taking control of how you communicate with others. Dr. Carol Fleming provides detailed advice and scores of exercises for Understanding how others hear you Dealing with specific speech problems Varying your vocal patterns to make your speech more dynamic Using grammar and vocabulary to increase your clarity and impact Reinforcing your message with nonverbal cues Conquering stage fright An entire section of the book focuses on communication issues in the workplace—interviews, presentations, voice mail, and more. In addition, Dr. Fleming puts a human face on her advice through vivid before-and-after stories of forty men and women who came to her for help. “No other skills will position you ahead of your competition as much as good speaking and presentation skills. No book approaches the depth and breadth of Dr. Carol Fleming’s It’s the Way You Say It.” —Patricia Fripp, CSP, CPAE, keynote speaker, executive speech coach, and president of Fripp & Associates
Book Synopsis The Articulate Executive in Action by : Granville N. Toogood
Download or read book The Articulate Executive in Action written by Granville N. Toogood and published by McGraw Hill Professional. This book was released on 2005 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author of the classic bestseller "The Articulate Executive" now shows how to put the principles of competence, clarity, and communication to work--at work--in the day-to-day interactions that get the job done.
Book Synopsis The Articulate Executive by : Fernando Bartolome
Download or read book The Articulate Executive written by Fernando Bartolome and published by . This book was released on 1993-01-01 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essays discuss listening skills, barriers to communication, job interviewing, press relations, meetings, writing style, electronic mail, and nonverbal communication
Book Synopsis Service Design for Business by : Ben Reason
Download or read book Service Design for Business written by Ben Reason and published by John Wiley & Sons. This book was released on 2015-12-14 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes. Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter & Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers. Approach customer experience from a design perspective See your organization through the lens of the customer Make customer experience an organization-wide responsibility Analyze the market factors that dovetail with customer experience design The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a great product—the organizations coming out on top are designing and delivering experiences tailored to their customers' wants. Service Design for Business gives you the practical insight and service design perspective you need to shape the way your customers view your organization.
Book Synopsis Executive Presence by : Sylvia Ann Hewlett
Download or read book Executive Presence written by Sylvia Ann Hewlett and published by Harper Collins. This book was released on 2014-06-03 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you “leadership material?” More importantly, do others perceive you to be? Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows you how to identify and embody the Executive Presence (EP) that you need to succeed. You can have the experience and qualifications of a leader, but without executive presence, you won't advance. EP is an amalgam of qualities that true leaders exude, a presence that telegraphs you're in charge or deserve to be. Articulating those qualities isn't easy, however. Based on a nationwide survey of college graduates working across a range of sectors and occupations, Sylvia Hewlett and the Center for Talent Innovation discovered that EP is a dynamic, cohesive mix of appearance, communication, and gravitas. While these elements are not equal, to have true EP, you must know how to use all of them to your advantage. Filled with eye-opening insights, analysis, and practical advice for both men and women, mixed with illustrative examples from executives learning to use the EP, Executive Presence will help you make the leap from working like an executive to feeling like an executive.
Book Synopsis Becoming an Exceptional Executive Coach by : Michael Frisch
Download or read book Becoming an Exceptional Executive Coach written by Michael Frisch and published by AMACOM/American Management Association. This book was released on 2011-07-05 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business management.
Book Synopsis The Articulate Attorney by : Brian K. Johnson
Download or read book The Articulate Attorney written by Brian K. Johnson and published by Crown King Books. This book was released on 2013 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Get your nose out of your notes, look your audience in the eye, and become the confident public speaker you've always wanted to be. Grab and hold your listeners' attention with skills you can depend on every time you speak. The Articulate Attorney: Public Speaking for Lawyers will make you a more self-assured, compelling communicator. Discover answers to these common questions: How do I channel nervous energy into dynamic delivery? What is a reliable way to remember what I want to say? How do I stop saying um and think in silence instead? Why is gesturing so important? What do I do with my hands? How can I make PowerPoint interactive? Based on more than 30 years of experience coaching lawyers, Brian K. Johnson and Marsha Hunter address the distinctive communication skills expected of attorneys. They offer practical, immediately useful solutions that integrate cutting-edge discoveries in human factors, linguistics, neuroscience, gesture studies, and sports psychology. These techniques will transform you into a more confident speaker, whether addressing colleagues in a conference room, counseling clients in a boardroom, or presenting a CLE in a ballroom"--Unedited summary from book cover.
Book Synopsis Sustaining Executive Performance by : Steven P. MacGregor
Download or read book Sustaining Executive Performance written by Steven P. MacGregor and published by Pearson Education. This book was released on 2015 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thousands of executives have discovered a powerful truth: the best way to improve your performance is to improve your health and well being. Helps you leverage this truth in your life and your business. Brings together breakthrough insights and techniques honed through seven years of pioneering the internationally-renowned Sustaining Executive Performance (SEP) program, and working with hundreds of leading executives worldwide. Reveals the profound connections between living a more sustainable, happy, and productive life and improving your organization on metrics ranging from innovation to resilience. Addresses core business themes including design thinking, continuous innovation, and corporate social responsibility. Shows how to apply all five elements of the SEP program in your own life: MOVE, RECOVER, FOCUS, FUEL, and TRAIN. Offers specific guidance for changing your own habits in areas ranging from sleep to meetings and communication. Includes interviews with leading executives and experts, ranging from the COO of top global telecom Telefonica to the Head Chef of the world's most admired restaurant. Each interview offers specific takeaways you can use to become a more effective leader - and a more fulfilled human being--
Book Synopsis Executive Protection by : Terry Hipp
Download or read book Executive Protection written by Terry Hipp and published by Createspace Independent Pub. This book was released on 2012-04-27 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foreword -- Executive protection training: machismo, mirages, myths and money -- Introduction to the principles of protection -- Teamwork -- The legal issues -- Defining the mission & identifying critical assets -- The asset survey -- Identify primary threats & define the adversary -- Defining the adversary's method of operation -- Common denominators of attackers -- Target identification -- Vulnerability assessment of targets -- General emergency planning -- Gathering policies & procedures -- Principles for principals -- Post operations-- Foreign travel & kidnapping -- Terrorism -- The only executive protection checklist you will ever need -- Assessing & managing violent behavior.
Book Synopsis The Leader Assistant by : Jeremy Burrows
Download or read book The Leader Assistant written by Jeremy Burrows and published by Assistants Lead. This book was released on 2020-06-23 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assistant, you are a leader. As an assistant, you constantly face obstacles that hold you back from accomplishing your career goals. Whether it's a job change, shifting deadlines, a micromanaging executive, a toxic co-worker, a high-pressure project, or an intense negotiation with a vendor, the administrative profession is not for the faint of heart. If you're looking to maintain the status quo and be "just an assistant," this book is not for you. But, if you want the confidence and ability to conquer the challenges that most try to avoid, then you're in the right place. The Leader Assistant outlines four pillars-embody the characteristics, employ the tactics, engage in relationships, and exercise self-care-that will help you rediscover your passion for the profession and become a confident, future-proof, game-changing Leader Assistant. If you neglect even one pillar, you'll head for burnout, stagnation, and anonymity. You are meant for so much more. Are you ready to be the Leader Assistant the world needs?
Book Synopsis Leading With Inquiry and Action by : Matthew Militello
Download or read book Leading With Inquiry and Action written by Matthew Militello and published by Corwin Press. This book was released on 2009-07-23 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enhance learning with a collaborative, inquiry-based system of leadership! This practical guide presents a systematic, ongoing process for collecting information, making decisions, and taking action in order to improve instruction and raise student achievement. The authors illustrate a collaborative inquiry-action cycle within a real-world context and offer questions and exercises to guide individual reflection and group discussion. Thoroughly grounded in research, this book helps administrators: Identify areas for instructional improvement Determine community-supported solutions and build stakeholder commitment Articulate an action plan based on multiple data sources Take steps that support teacher development Systematically evaluate program results
Book Synopsis Executive Thinking by : Leslie L. Kossoff
Download or read book Executive Thinking written by Leslie L. Kossoff and published by Davies-Black Publishing. This book was released on 1999 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Executive Thinking stands alone as the book that shows how any executive, manager, supervisor, or team leader today can create or communicate his or her vision, then develop the organizational systems and structures needed to gain commitment, establish alignment, and ensure success for themselves, their employees, and their organization.
Book Synopsis Articulating Design Decisions by : Tom Greever
Download or read book Articulating Design Decisions written by Tom Greever and published by "O'Reilly Media, Inc.". This book was released on 2015-09-25 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation Every designer has had to justify designs to non-designers, yet most lack the ability to explain themselves in a way that is compelling and fosters agreement. The ability to effectively articulate design decisions is critical to the success of a project, because the most articulate person often wins. This practical book provides principles, tactics and actionable methods for talking about designs with executives, managers, developers, marketers and other stakeholders who have influence over the project with the goal of winning them over and creating the best user experience.
Book Synopsis Co-Active Leadership by : Karen Kimsey-House
Download or read book Co-Active Leadership written by Karen Kimsey-House and published by Berrett-Koehler Publishers. This book was released on 2015-09-21 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Multidimensional Approach to Leadership Top-down, one-dimensional leadership models are hopelessly outmoded in today's rapidly changing world, and they waste the leadership ability that is present throughout an organization. In this visionary book, Karen and Henry Kimsey-House provide a model that harnesses the possibility of many rather than relying on the power of one. Their revolutionary five-dimensional approach recognizes that leadership has to be fluid and flexible and that the roles leaders and followers play must shift to suit the situation. Co-Active Leadership invites all of us to share our expertise and allows collaborative solutions to emerge that would never have been possible otherwise.
Download or read book Speaking Up written by Frederick Gilbert and published by Berrett-Koehler Publishers. This book was released on 2013-04-01 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are in middle management, to get anything done you must present your ideas to decision makers, and those presentations can be brutal. The stakes are high—one presentation can make or break a career—but the rules are utterly unclear. Tactics and techniques that work well with peers, subordinates, and immediate supervisors can actually work against you when presenting up the chain. Speaking Up is an indispensable resource for anyone who needs to know how to present to those at the highest levels. Psychologist and coach Frederick Gilbert offers revelatory insights into the minds of the men and women at the top—information that is crucial to understanding what they're looking for from presenters. Based on ten years of research and hundreds of interviews, Speaking Up features extensive comments from executives explaining exactly what they want and don't want in a presentation and includes nine chapters containing QR codes for free videos on the chapter topics. This is a must-read book for surviving high-stakes meetings.
Book Synopsis The Service Culture Handbook by : Jeff Toister
Download or read book The Service Culture Handbook written by Jeff Toister and published by . This book was released on 2017-03-23 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service. The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you're just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You'll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees. And explore ways to strategically align every facet of your organization with outstanding service. Creating and sustaining a customer-focused culture is a never-ending journey that takes hard work, dedication, and commitment. The Service Culture Handbook is an indispensable resource to help you and your employees stay headed in the right direction. Praise for The Service Culture Handbook: "The Service Culture Handbook provides the poignant inspiration and practical instruction for the difficult work of transforming a service culture into one that is distinctive, successful, and permanent." -Chip R. Bell, author of Kaleidoscope: Delivering Innovative Service That Sparkles "Though research continues to uncover the astonishing impact of customer-focused cultures on customer loyalty and business results, few organizations know how to get there. Jeff Toister unlocks that mystery through this practical (and fun to read!) guide to developing a culture that really works." -Brad Cleveland, founding partner and former CEO, International Customer Management Institute
