Thanks for the Feedback

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Author :
Publisher : Penguin
ISBN 13 : 0143127136
Total Pages : 370 pages
Book Rating : 4.1/5 (431 download)

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Book Synopsis Thanks for the Feedback by : Douglas Stone

Download or read book Thanks for the Feedback written by Douglas Stone and published by Penguin. This book was released on 2015-03-31 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: The coauthors of the New York Times–bestselling Difficult Conversations take on the toughest topic of all: how we see ourselves Douglas Stone and Sheila Heen have spent the past fifteen years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging, offering a simple framework and powerful tools to help us take on life’s blizzard of offhand comments, annual evaluations, and unsolicited input with curiosity and grace. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice. Thanks for the Feedback is destined to become a classic in the fields of leadership, organizational behavior, and education.

What Did You Say?

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Publisher :
ISBN 13 : 9781301370467
Total Pages : pages
Book Rating : 4.3/5 (74 download)

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Book Synopsis What Did You Say? by : Charles N. Seashore

Download or read book What Did You Say? written by Charles N. Seashore and published by . This book was released on 2013 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Offering opinions is the second most necessary ingredient for human life. Studies show that we can go only three minutes without air, perhaps three days without water, maybe three weeks without food. . . and but three hours without offering somebody our suggestions, responses, or critiques.A perennial "hot" topic in management circles is the process of giving, getting and analyzing advice. This brief and engaging book can be of use to anyone who has to interact with other people. You'll enjoy the "read" so much that you may not realize how much you have gained - all in words of one syllable!How to offer feedback when asked (or hired) to do so. Why feedback tells more about the giver than the receiver. How feedback is distorted or resisted by the receiver's point of view and defense mechanisms. And in dozens of enjoyable vignettes, how humans have struggled to understand each others' responses.Here's what some reviewers said:I had several 'ahas' reading this clear and entertaining excursion into everyday interactions. Feedback should be given sparingly and taken thoughtfully - with a grain of salt. That's one (of many) useful messages demonstrated here. --Marvin Weisbord, author Productive WorkplacesThis is a how-to book about relationships with depth, humor and insight far beyond the ordinary. (The authors) deal masterfully with the contradictory impulses we all feel to 'say it like it is' or flee in terror. --Barbara Benedict Bunker, Organizational Consultant, Professor, SUNY at BuffaloThe authors of this wonderful book have untangled and demythologized feedback! --Elsie Y. Cross, CEO, Elsie Y. Cross Associates

The Art of Giving and Receiving Feedback

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Author :
Publisher : American Media Publishing
ISBN 13 : 9781884926532
Total Pages : 0 pages
Book Rating : 4.9/5 (265 download)

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Book Synopsis The Art of Giving and Receiving Feedback by : Shirley Poertner

Download or read book The Art of Giving and Receiving Feedback written by Shirley Poertner and published by American Media Publishing. This book was released on 1996 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is designed to help readers improve their skills in giving and receiving feedback in the workplace. Table of contents: * The power of feedback * Useful feedback is detailed feedback * Planning effective feedback * Steps for giving effective feedback * Steps for receiving feedback effectively * Feedback and communication styles * Handling difficult feedback situations * Developing your feedback styles.

Radical Candor

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Publisher : Macmillan
ISBN 13 : 1760553026
Total Pages : 375 pages
Book Rating : 4.7/5 (65 download)

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Book Synopsis Radical Candor by : Kim Malone Scott

Download or read book Radical Candor written by Kim Malone Scott and published by Macmillan. This book was released on 2017-03-28 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.

The Feedback Fix

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Author :
Publisher : Rowman & Littlefield
ISBN 13 : 1475826613
Total Pages : 182 pages
Book Rating : 4.4/5 (758 download)

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Book Synopsis The Feedback Fix by : Joe Hirsch

Download or read book The Feedback Fix written by Joe Hirsch and published by Rowman & Littlefield. This book was released on 2017-04-18 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Highly recommended by bestselling author Marshall Goldsmith The secret to giving better feedback isn’t what we say – it’s what others hear. Too often, people hear about a past they can’t control, not a future they can. That changes with “feedforward” – a radical approach to sharing feedback that unleashes the performance and potential of everyone around us. From managers and coaches trying to energize their teams, to teachers hoping to motivate their students, to parents looking to empower their children, people from all walks of life want others to hear what they have to say. Through a lively blend of stories and studies, The Feedback Fix shows them how by presenting a six-part REPAIR plan that spreads feedforward across boardrooms, classrooms, and even dining rooms. Even with drastic changes in how we work and live, the experiences we create for others – joy or fear, growth or decline, success or failure – still hang on the feedback we share. The Feedback Fix makes a compelling argument for getting what we want by giving others what they need – all while rebuilding the way we lead, learn, and live.

The Art of Leadership

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Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1492045640
Total Pages : 136 pages
Book Rating : 4.4/5 (92 download)

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Book Synopsis The Art of Leadership by : Michael Lopp

Download or read book The Art of Leadership written by Michael Lopp and published by "O'Reilly Media, Inc.". This book was released on 2020-05-13 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many people think leadership is a higher calling that resides exclusively with a select few who practice and preach big, complex leadership philosophies. But as this practical book reveals, what’s most important for leadership is principled consistency. Time and again, small things done well build trust and respect within a team. Using stories from his time at Netscape, Apple, and Slack, Michael Lopp presents a series of small but compelling practices to help you build leadership skills. You’ll learn how to create teams that are highly productive, highly respected, and highly trusted. Lopp has been speaking and writing about this topic for over a decade and now maintains a Slack leadership channel with over 13,000 members. The essays in this book examine the practical skills Lopp learned from exceptional leaders—as a manager at Netscape, a senior manager and director at Apple, and an executive at Slack. You’ll learn how to apply these lessons to your own experience.

Best Practices for Legal Education

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Publisher :
ISBN 13 :
Total Pages : 308 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Best Practices for Legal Education by : Roy T. Stuckey

Download or read book Best Practices for Legal Education written by Roy T. Stuckey and published by . This book was released on 2007 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Feedback Imperative

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Author :
Publisher : Greenleaf Book Group
ISBN 13 : 193841666X
Total Pages : 166 pages
Book Rating : 4.9/5 (384 download)

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Book Synopsis The Feedback Imperative by : Anna Carroll

Download or read book The Feedback Imperative written by Anna Carroll and published by Greenleaf Book Group. This book was released on 2014-07-08 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: See faster results through everyday feedback. The Feedback Imperative: How to Give Everyday Feedback to Speed Up Your Team’s Success reveals the hidden reasons why giving feedback to employees can be so difficult and yet so urgently needed in today’s workplace, and provides the definitive steps for overcoming feedback avoidance and taking great leaps forward with employee engagement, retention, and performance. Anna Carroll applies her extensive research and expertise in business consulting and psychology to illustrate how brain science, generational trends, our information economy, limiting beliefs, and organizational culture collide in the new workplace, creating a huge gap between the supply and demand of helpful professional feedback. In her “Seven Steps to Everyday Feedback” and sixteen tools for self-assessment and planning, Carroll provides detailed instructions for leaders to execute a feedback turnaround that will quench their team members’ thirst for helpful feedback and build a culture in which employee-to-leader and peer-to-peer feedback are welcome as well.

How to Give Effective Feedback to Your Students, Second Edition

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Author :
Publisher : ASCD
ISBN 13 : 141662306X
Total Pages : 154 pages
Book Rating : 4.4/5 (166 download)

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Book Synopsis How to Give Effective Feedback to Your Students, Second Edition by : Susan M. Brookhart

Download or read book How to Give Effective Feedback to Your Students, Second Edition written by Susan M. Brookhart and published by ASCD. This book was released on 2017-03-10 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: Properly crafted and individually tailored feedback on student work boosts student achievement across subjects and grades. In this updated and expanded second edition of her best-selling book, Susan M. Brookhart offers enhanced guidance and three lenses for considering the effectiveness of feedback: (1) does it conform to the research, (2) does it offer an episode of learning for the student and teacher, and (3) does the student use the feedback to extend learning? In this comprehensive guide for teachers at all levels, you will find information on every aspect of feedback, including • Strategies to uplift and encourage students to persevere in their work. • How to formulate and deliver feedback that both assesses learning and extends instruction. • When and how to use oral, written, and visual as well as individual, group, or whole-class feedback. • A concise and updated overview of the research findings on feedback and how they apply to today's classrooms. In addition, the book is replete with examples of good and bad feedback as well as rubrics that you can use to construct feedback tailored to different learners, including successful students, struggling students, and English language learners. The vast majority of students will respond positively to feedback that shows you care about them and their learning. Whether you teach young students or teens, this book is an invaluable resource for guaranteeing that the feedback you give students is engaging, informative, and, above all, effective.

Difficult Conversations

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Publisher : Penguin
ISBN 13 : 0593511697
Total Pages : 401 pages
Book Rating : 4.5/5 (935 download)

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Book Synopsis Difficult Conversations by : Douglas Stone

Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2023-08-22 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

The Art of Receiving and Giving

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Publisher :
ISBN 13 : 9781643883083
Total Pages : 422 pages
Book Rating : 4.8/5 (83 download)

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Book Synopsis The Art of Receiving and Giving by : Betty Martin

Download or read book The Art of Receiving and Giving written by Betty Martin and published by . This book was released on 2021-02-19 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why would most people endure unwanted or unsatisfying touch, rather than speak up for their own boundaries and desires? It's a question with a myriad of answers - and one that Dr. Betty Martin has explored in her 40+ years as a hands-on practitioner, first as a chiropractor and later as a Somatic Sex Educator, Certified Surrogate Partner and Sacred Intimate. In her client sessions, she noticed a pattern wherein many clients would "allow" or go along with discomfort or unease rather than speak up for what they wanted or didn't want. Betty discovered there was a major component missing for people -- the confidence that we have a choice about what is happening to us. In her framework, "The Wheel of Consent(R)" Betty traces the fundamental roots of consent back to our childhood conditioning. As children, we are taught that to be "good" we must ignore our body's discomfort and be compliant: to finish our food even if we're full, to go to bed - even if we're not tired, to let relatives hug and kiss us even if we don't want to. We learn that our feelings don't matter more than what is happening, and that we don't have a choice but to go along, whether or not we want it. As adults, this conditioning remains with us until we have an opportunity to unlearn it, which is why consent violations are often only called out after the violation has occurred - because we have not been taught or empowered to notice our boundaries, much less value or express our internal signals as the unwanted action is happening. In this book, Betty guides the reader through the Wheel of Consent framework, and shares practices to help us recover the ability to notice what we want and set clear boundaries. While the practices are based on exchanges of touch, they can also be learned without touch. In these practices, we discover that the Art of Giving includes knowing our own limits so we can be more generous within those limits, and not give beyond our capacity - a common problem which creates feelings of resentment or martyrdom. We also discover that the Art of Receiving invites us to notice and ask for what we really want, and not just what we think we are supposed to want. This knowledge, and its embodied practice, is foundational for creating clear agreements and bringing more satisfaction into relationships. While much of consent education focuses on noticing what we don't want, or prevention of violation, Betty has developed a "pleasure-forward" approach to teaching consent. By first accessing and awakening (sometimes re-awakening) our bodies' relationship to pleasure and what we want, we can practice noticing and verbalizing what we don't want. Such an approach provides a more holistic frame in which to unlearn the childhood conditioning that taught us to be silent and compliant, and in which individuals can learn to ask for what they want and state what they don't, in a more empowered way. The implications of this approach to consent education extends beyond touch and intimate relationships. When we forget how to notice what we really want, we lose our inner compass. When we continue to go along with things we don't feel are right, we lose our ability to speak up against injustice. This has a profound effect on society. We allow all manner of inequality, corruption, theft of natural resources and our planet's future health - because "going along with it" feels normal. The Wheel of Consent offers a deeply nuanced way to practice consent as an agreement that brings integrity, responsibility, and empowerment into human interaction, starting with touch and relationships, and further expanding our understanding of consent to social issues of equality and justice.

No Bullsh!t Leadership

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Publisher : Simon and Schuster
ISBN 13 : 1948122782
Total Pages : 293 pages
Book Rating : 4.9/5 (481 download)

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Book Synopsis No Bullsh!t Leadership by : Martin G. Moore

Download or read book No Bullsh!t Leadership written by Martin G. Moore and published by Simon and Schuster. This book was released on 2021-09-28 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: What makes a truly exceptional leader? Discover the practical, fail-proof tools that will help you to fine-tune your leadership skills, solidify respect among your workforce, and ensure your company’s lasting success. When Martin G. Moore was asked to rescue a leading energy corporation from ever-increasing debt and a lack of executive accountability, he faced an uphill battle. Not only had he never before stepped into the role of CEO; he also had no experience in the rapidly evolving energy sector. Relying on the practical leadership principles he had honed throughout his thirty-three-year career, he overhauled the company’s culture, redefined its leadership capability, and increased earnings by a compound annual growth rate of 125 percent. In No Bullsh!t Leadership, Moore outlines these proven leadership principles in a clear, direct way. He sweeps away the mystical fog surrounding leadership today and lays out the essential steps for success. Moore combines this tangible advice with honest, real-world examples from his own career to provide a no-nonsense look at the skills a true leader possesses. Moore’s principles for no bullshit leadership focus on: Creating value by focusing only on the things that matter most Facing conflict, adversity, and ambiguity with decisiveness and confidence Setting uncompromising standards for behavior and performance Selecting and developing great people Making those people accountable, and empowering them to do their best Setting simple, value-driven goals and communicating them relentlessly Though the steps aren’t easy, they are guaranteed, if implemented, to lift your leadership–and your organization–to a higher level. Wherever you are in your career, No Bullsh!t Leadership will help you develop the skills and form the habits needed to become a no bullshit leader.

No Rules Rules

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Author :
Publisher : Penguin
ISBN 13 : 1984877879
Total Pages : 371 pages
Book Rating : 4.9/5 (848 download)

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Book Synopsis No Rules Rules by : Reed Hastings

Download or read book No Rules Rules written by Reed Hastings and published by Penguin. This book was released on 2020-09-08 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times bestseller Shortlisted for the 2020 Financial Times & McKinsey Business Book of the Year Netflix cofounder Reed Hastings reveals for the first time the unorthodox culture behind one of the world's most innovative, imaginative, and successful companies There has never before been a company like Netflix. It has led nothing short of a revolution in the entertainment industries, generating billions of dollars in annual revenue while capturing the imaginations of hundreds of millions of people in over 190 countries. But to reach these great heights, Netflix, which launched in 1998 as an online DVD rental service, has had to reinvent itself over and over again. This type of unprecedented flexibility would have been impossible without the counterintuitive and radical management principles that cofounder Reed Hastings established from the very beginning. Hastings rejected the conventional wisdom under which other companies operate and defied tradition to instead build a culture focused on freedom and responsibility, one that has allowed Netflix to adapt and innovate as the needs of its members and the world have simultaneously transformed. Hastings set new standards, valuing people over process, emphasizing innovation over efficiency, and giving employees context, not controls. At Netflix, there are no vacation or expense policies. At Netflix, adequate performance gets a generous severance, and hard work is irrel­evant. At Netflix, you don’t try to please your boss, you give candid feedback instead. At Netflix, employees don’t need approval, and the company pays top of market. When Hastings and his team first devised these unorthodox principles, the implications were unknown and untested. But in just a short period, their methods led to unparalleled speed and boldness, as Netflix quickly became one of the most loved brands in the world. Here for the first time, Hastings and Erin Meyer, bestselling author of The Culture Map and one of the world’s most influential business thinkers, dive deep into the controversial ideologies at the heart of the Netflix psyche, which have generated results that are the envy of the business world. Drawing on hundreds of interviews with current and past Netflix employees from around the globe and never-before-told stories of trial and error from Hastings’s own career, No Rules Rules is the fascinating and untold account of the philosophy behind one of the world’s most innovative, imaginative, and successful companies.

Helping

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Publisher : Berrett-Koehler Publishers
ISBN 13 : 1605098809
Total Pages : 188 pages
Book Rating : 4.6/5 (5 download)

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Book Synopsis Helping by : Edgar H. Schein

Download or read book Helping written by Edgar H. Schein and published by Berrett-Koehler Publishers. This book was released on 2011-02-07 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Strategy+Business Best Leadership Book of the Year: An “uncommonly wise” analysis of the psychological and social dynamics of helping relationships (Warren Bennis, author of On Becoming a Leader). Helping is a fundamental human activity, but it can also be a frustrating one. All too often, to our bewilderment, our sincere offers of help are resented, resisted, or refused—and we often react the same way when people try to help us. Why is it so difficult to provide or accept help? How can we make the whole process easier? Many words are used for helping: assisting, aiding, advising, caregiving, coaching, consulting, counseling, guiding, mentoring, supporting, teaching, and more. In this seminal book on the topic, corporate culture and organizational development guru Ed Schein analyzes the social and psychological dynamics common to all types of helping relationships, explains why help is often not helpful, and shows what any would-be helpers must do to ensure that their assistance is both welcomed and genuinely useful. He shows how to navigate the delicate acts of asking for or offering help; avoid pitfalls; mitigate power imbalances; and establish a solid foundation of trust—and how these techniques can be applied to teamwork and organizational leadership. From the bestselling author of Organizational Culture and Leadership, and illustrated with examples from many types of relationships—husbands and wives, doctors and patients, consultants and clients—Helping is a concise, definitive analysis of what it takes to establish successful, mutually satisfying helping relationships.

Dare to Lead

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Publisher : Random House
ISBN 13 : 0399592520
Total Pages : 321 pages
Book Rating : 4.3/5 (995 download)

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Book Synopsis Dare to Lead by : Brené Brown

Download or read book Dare to Lead written by Brené Brown and published by Random House. This book was released on 2018-10-09 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 NEW YORK TIMES BESTSELLER • Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she’s showing us how to put those ideas into practice so we can step up and lead. Don’t miss the five-part HBO Max docuseries Brené Brown: Atlas of the Heart! NAMED ONE OF THE BEST BOOKS OF THE YEAR BY BLOOMBERG Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don’t pretend to have the right answers; we stay curious and ask the right questions. We don’t see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don’t avoid difficult conversations and situations; we lean into vulnerability when it’s necessary to do good work. But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we’re choosing not to invest in developing the hearts and minds of leaders at the exact same time as we’re scrambling to figure out what we have to offer that machines and AI can’t do better and faster. What can we do better? Empathy, connection, and courage, to start. Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love. Brown writes, “One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It’s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It’s why we’re here.” Whether you’ve read Daring Greatly and Rising Strong or you’re new to Brené Brown’s work, this book is for anyone who wants to step up and into brave leadership.

Leadership Embodiment

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Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781492946694
Total Pages : 0 pages
Book Rating : 4.9/5 (466 download)

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Book Synopsis Leadership Embodiment by : Wendy Palmer

Download or read book Leadership Embodiment written by Wendy Palmer and published by Createspace Independent Publishing Platform. This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many leadership books present models for thinking and speaking, but very few address the role of the body in leading effectively. Yet, a great deal of the effect we have on others is carried by our physical presence. Our body postures hold the key to lowering emotional reactivity, while increasing our power, resilience and flexibility. Leadership Embodiment delivers a practical "user's guide" for effective embodied leadership, enabling practitioners to: -Project a powerful, open and expansive leadership presence -Create an inclusive atmosphere for collaboration and team work -Receive feedback and listen from a place of open curiosity, and -Stand their ground and speak the truth in the face of pressure Leadership Embodiment techniques are based on principles from the non-aggressive martial art of Aikido, mindfulness practices, and posture awareness. They are designed to mitigate the impact of the stress and intensity inherent in leadership and daily life-like getting through a traffic jam, a promotion, a wedding, the loss of a job, winning a competition, making a production deadline, rallying a team after a loss, or making a product pitch. All leaders, be they CEOs, line supervisors, parents, consultants, care givers, administrators, teachers, coaches . . . can use these simple practices to learn to act with power, skill, and compassion. In part one of the book, Wendy Palmer offers simple postural practices that broaden our perspective, enhance interconnection and build confidence, accompanied by illustrations by Jen Mahoney. In part two, Janet Crawford pulls from cutting edge research in neuroscience and evolutionary biology to offer a biological explanation for the efficacy of the Leadership Embodiment techniques.

In the Line of Fire

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Author :
Publisher : Pearson
ISBN 13 : 9780136933557
Total Pages : 240 pages
Book Rating : 4.9/5 (335 download)

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Book Synopsis In the Line of Fire by : Jerry Weissman

Download or read book In the Line of Fire written by Jerry Weissman and published by Pearson. This book was released on 2021-11-24 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this fully-updated edition of his classic In the Line of Fire, the world's #1 presentation consultant helps you respond with perfect assurance to the toughest questions from the most hostile questioners - as you stay in control and win your audience. Jerry Weissman draws on brand-new case studies to show you how to control the entire exchange: the question, answer, interactions with questioner and audience, timing, and above all, yourself. Step by step, you'll learn how to avoid the defensive, evasive, or contentious answers that destroy political careers and can ruin your credibility. You'll find insights you can use whether you're communicating via Zoom, presenting in person, or conversing one-on-one. Whether you're an executive, politician, fundraiser, interviewee, teacher, student, or anyone else, you're judged on how you handle tough questions and high-pressure moments. Get this book: handle them brilliantly.